You literally made my entire family's day. Thank you soooo much. We were convinced that we would never be able to retrieve our old memories. I can't tell you how grateful we are. Best day ever. Wishing you all the best things in life!
As many others have said... DUDE! YOU ABSOLUTELY ROCK! December 2020, and this video saved the day. I searched for C:31:22, and boom, you have the perfect video. Took me all of 10 minutes to find the little black roller stuck at the bottom (which I wouldn't have known was down there) and put it back on that post with some needlenose pliers. The Internet delivers something positive for a change. I hope this random comment finds you well, and thank you for spreading some good.
Wow, I am very impressed!! My camera stopped working correctly and was showing the error code which you described. I watched your video, discovered that my roller was missing as you described. I got a flashlight and saw the roller stuck way down in the bottom of the camera. I nudged it out with a long skinny screw driver, installed the roller back where it belonged wit a pair of hemostat pliers and, good as new!!! Thanks a million!!!
I have more than 100 tapes that I recorded few years ago with my Sony DCR-HC40. This week decided to start transferring them to my computer and then it happened, error c 21 23. I saw that a part fell out of the camera exactly like the one you showed. I had no clue how to fix it. THANKS TO YOU I'm now back with my project to save my family memories to my hard drive. Geovanny THANK YOU SO MUCH for sharing this video!!! All the best!
YOU ARE MY HERO! With this video, you just saved years of memories of my little children! Now they are in their 20th and during these quarantine time, we wanted to refresh our beautiful memories! Thank you!
it's supposed to have a little plastic stopper that goes in between the roller and the pin but if it doesnt have it you'll have to either get something like it or deal with the roller falling off every so often.
2023 and your Video helped me revived my uncles sony camcorder, I said yes I will fix it, but deeply knew it was going to be a challange since its been a while i do electronics repair, I looked up on YT for a sticking tape no playback and WHOALA, your video was my first option and i have to say Thank you very much, the black piece was loose inside, i wiggled it facing down and it came out, put it back into its place and now the camera is working like new. Thanks again.
This is awesome. I almost about to throw my video camera away. so much worried how to digitize the cassettes that I recorded over 20 years. You are truly a life saver. Thanks a lot
Today I dropped my camera and got c:31:22 code if I would not watch your video I could break the camera. Thanks for your tip, I did what you said - put the camera upside down, found that rubber thing and put it back, it's so simple as that but nobody except you gave this advice. Thank you very much. Spasibo! My camera works again.
Same as estebanko here! YOU SAVED ME A LOT OF HEARTACHE!!! Finally converging all of my videos to digital...camcorder was locked up..this piece was laying in the bottom exactly where you showed the playing head...put it back where it belonged, and I'm in business! THANK YOU , THANK YOU, THANK YOU!!!!
You’re the best! Thanks for posting this. At first I thought “not my problem”. Then I looked around on the floor and found the misplaced roller!! I never would have known.
It's 2020 and this video just saved my camera! My TRV240 broke about 10yrs ago and I bought a TRV250 to transfer my tapes with (but it's not as good of a camera as the 240). I watched your video today and pulled the pinch roller out of the 250 and stuck it in the 240 and it worked. Saved my camera. Thanks so much for the video!
I have been converting my family tapes to digital and my camcorder just stopped working. My problem was exactly as you described and the solution was exactly as you said! Thank you so much for posting this video!
Thanks a million! I got out an old camera to convert some old video tapes and got this exact error. Found this video and found the little rubber piece down inside the camera and now I'm saving precious family memories!!
Awesome!!! You really helped me out!!! I just bought this camera used and so glad I found this video. I tipped my camera upside down and sure enough that piece fell out after shaking it a little bit. Thank you soooo much!!!
Excellent post ! thank you for help saving our old videos. Like you said the pinch roller has fell out and after placing it back, its working like new. Thank you !
You the man!! Same thing happened to my Sony handycam, and I didn't begin to know where the hell that little black roller went? Thanks to you and your video you saved the camera from the garbage. Much thanks! 🙏
This helped so much more than any other video I’ve seen on this code, thank you so much, finished watching the vid and sure enough that’s what happened, ‘preciate it
Man thanks for this video! I have this same camera and had it sitting in my closet for years now because it stop working with the same problem. Now it does 👊🏾👊🏾
I can't believe I stumbled upon this clip in 2022 to fix my cam with the same error. I was in tears when I found this problem.... Anyways long story short you HELP ME FIXED it!!! Ty!!
OMG!! Thank you brother!! Life saver!! It works.. oh man now I can watch good memories!! So grateful right now . Thank GOD for UA-cam!! I’m like laughing of joy
Great bud, cams been shelved 15 years. decided to hook to pc transfer tapes, Been smacking it all morning, found this,, Thank you again its working ,,2 more to go
Who knew that lil black piece could be lost in the mechanism, freaking crazy, whilst you were explaining I was thinking “ wow this guy, where does he expect me to get this missing component. It’s been right there all along God bless u bro
Ah thanks so much - been trying to retrieve old videos of family trip to Disney 10 years ago - found my little black roller in the tape deck and put back on - sorted!!!
I have a Sony MiniDV Camcorder, the internals were a bit different but I figured out where the roller went and your fix worked perfectly. Thanks SO much, I'm so grateful!!!
Thank you thank you soooooo much... It's exactly what happened to my camera and now it's fixed.. I have a lot of beautiful memories in my videos... Again THANK YOU Soooo much..
thanks homie, was gonna look on marketplace for a replacement camera! now I can look at old movies of the Family and my late wife, can't thank you enough brother.
I was thinking "there is no way I grab my camera and that thing bounces out." Pick up camer, shake, well I'll be - out it bounces onto the carpet. Works great now! Thanks man!
Exactly the fix I needed for my camera - Thanks so much!!! Mine is a Sony DCR-TRV140 Digital 8, so it's not limited to just the one in the video, but the fix is exactly the same (including shaking out the roller after removing the cassette). I had no idea there was even a loose part in there until watching the video.
It's Jan 2020 & your this video helped me fix my camcorder, I couldn't see the roller first, but flipped the camcorder upside down & it came out, it was somewhere in there.. Thank you
Thanks, this fixed my camera too. The black roll had fallen into the cassette compartment. I shook the camera slightly and the roll was in my hand. Then i put it on the pen and evrything works fine. Thanks.
Same here. Just bought a TRV230 today for US$40 and was having the same problem. Get solve with minutes after watch this video. Best video to save my day.
Yeah, if I remember right, Sony cheaped out on the later tape mechanisms, especially on the pinch rollers. The mounting tube will sometimes come off (but sometimes, like with yours, just the roller will fall off). Generally it's best to remove what was there and use something like the end of a pen's ink tube as a replacement mount, but it mostly depends on the severity of the situation. I had exactly the same thing happen to my TRV27 MiniDV tape camera and the end of an ink pen made the roller stay in place. Records and plays just fine now.
Hi Geovanny, this clip is lousy. But after fiddling with the black roller as you described the cam works again :-) Good stuff! Thank you very much, mate!
this was also the case for me! thank you for sharing your experience, it helped me out A LOT!! i was just shooting weird environmental footage for a music video darn itt
thank you man, i have a similar camera with the same error, checked it and the problem is another post chrome thing on the left side that's missing. Didn't noticed, thank you!
Thanks, great video, but how do get that roller/spool to stay on? Did you have to press down on the roller until it clicked in place? Or it just free-falled into that stainless steel prong? I was thinking of even try to super glue it, but was scared to do so.
Wow you have no idea, I was trying to recover some old videos and on my 3rd tape the tape pulled out and was wadded up so i pulled it out of the camera onto the floor then scooped it into a trash can with VHS tape parts and other junk, Well the camera wouldn't work so 2 days later i find your video and my camera is a bit different format but similar. So out to the trash can to retrieve the bag. I am sorting through a lot of small parts from the VHS tapes and other miscellaneous junk and i I had 4 semi crushed 9mm shell casings from reloading and was about to discard them and one of them had something inside of it that caught my eye. No way..... yep that was the roller. Thanks to you it actually works again.
yes, i found the rubber in my camera bag, and after 2 years my camcorder is working again. thank you very much. now i can start to digitise all the moments i want to keep.20 tapes to go. thanks again.
Worked perfectly. What an easy fix. Thank you! Just used needle-nosed pliers and took out the black barrel and the smaller white barrel ( that was inside the black barrel), then pushed them down on the spindle (black one first, then the white one inside the black one). That was it.
You found the cure! Thanks very much!!! But what made the roller fall out in the first place? Does it need some kind of retainer to keep it from happening again? (also, what about using a wooden skewer as a pointer?)
Just an additional check, this happened in my case: If this error only occours for one casette, check if your tape is not torn. It will give the same errors for this.
its 2019 and you just saved my life, I will never be so grateful for a UA-cam video, you are totally awesome!
what is dat the black rubber ? u know the name ?
second that, for me its 2020.
@@sivavinansithamparanathan9076 Hey! can you help me answering some things from your camera? mine doesnt want to work :(
@@nervousnight9877 I believe its called a pinched roller you can find it on ebay.
You literally made my entire family's day. Thank you soooo much. We were convinced that we would never be able to retrieve our old memories. I can't tell you how grateful we are. Best day ever.
Wishing you all the best things in life!
YOU ARE A LIFESAVER!!! I thought my camera was broken for the last 10 years and just fixed it! GOD BLESS YOU!!!!
As many others have said... DUDE! YOU ABSOLUTELY ROCK! December 2020, and this video saved the day. I searched for C:31:22, and boom, you have the perfect video. Took me all of 10 minutes to find the little black roller stuck at the bottom (which I wouldn't have known was down there) and put it back on that post with some needlenose pliers.
The Internet delivers something positive for a change. I hope this random comment finds you well, and thank you for spreading some good.
Wow, I am very impressed!! My camera stopped working correctly and was showing the error code which you described. I watched your video, discovered that my roller was missing as you described. I got a flashlight and saw the roller stuck way down in the bottom of the camera. I nudged it out with a long skinny screw driver, installed the roller back where it belonged wit a pair of hemostat pliers and, good as new!!! Thanks a million!!!
DUDE...YOU ROCK! This totally fixed my camera! BEST REPAIR VIDEO I found on this problem....and I watched them all! THANKS SO MUCH!
I have more than 100 tapes that I recorded few years ago with my Sony DCR-HC40. This week decided to start transferring them to my computer and then it happened, error c 21 23. I saw that a part fell out of the camera exactly like the one you showed. I had no clue how to fix it. THANKS TO YOU I'm now back with my project to save my family memories to my hard drive. Geovanny THANK YOU SO MUCH for sharing this video!!! All the best!
YOU ARE MY HERO! With this video, you just saved years of memories of my little children! Now they are in their 20th and during these quarantine time, we wanted to refresh our beautiful memories! Thank you!
Themarquisfamily hey I have a question. I keep putting it in but if I til upside down it comes back out. Looks like it doesn’t wanna fasten.
it's supposed to have a little plastic stopper that goes in between the roller and the pin but if it doesnt have it you'll have to either get something like it or deal with the roller falling off every so often.
2023 and your Video helped me revived my uncles sony camcorder, I said yes I will fix it, but deeply knew it was going to be a challange since its been a while i do electronics repair, I looked up on YT for a sticking tape no playback and WHOALA, your video was my first option and i have to say Thank you very much, the black piece was loose inside, i wiggled it facing down and it came out, put it back into its place and now the camera is working like new. Thanks again.
This is awesome. I almost about to throw my video camera away. so much worried how to digitize the cassettes that I recorded over 20 years. You are truly a life saver. Thanks a lot
Today I dropped my camera and got c:31:22 code if I would not watch your video I could break the camera. Thanks for your tip, I did what you said - put the camera upside down, found that rubber thing and put it back, it's so simple as that but nobody except you gave this advice. Thank you very much. Spasibo! My camera works again.
You are a lifesaver.Prob. fixed due to your fix. Did shake camera to drop out the roller. Thanks sooo much .I'm a fan.
Same as estebanko here! YOU SAVED ME A LOT OF HEARTACHE!!! Finally converging all of my videos to digital...camcorder was locked up..this piece was laying in the bottom exactly where you showed the playing head...put it back where it belonged, and I'm in business! THANK YOU , THANK YOU, THANK YOU!!!!
Your WELCOME!
Thanks. That was the ticket. I kind of figured the same thing, when I looked for where my little rubber roller should go, but you made it clear.
Thank you for saving all the childhood memories, I feared I had lost. In my book the best video on UA-cam
You’re the best! Thanks for posting this. At first I thought “not my problem”. Then I looked around on the floor and found the misplaced roller!! I never would have known.
Thanks bro, you just saved my camera life, real hero don’t wear cape
It's 2020 and this video just saved my camera! My TRV240 broke about 10yrs ago and I bought a TRV250 to transfer my tapes with (but it's not as good of a camera as the 240). I watched your video today and pulled the pinch roller out of the 250 and stuck it in the 240 and it worked. Saved my camera. Thanks so much for the video!
Muchas gracias. Por esta aportación tan importante para mí. Sólo me queda buscar el rodillo.👍👏👏
I have been converting my family tapes to digital and my camcorder just stopped working. My problem was exactly as you described and the solution was exactly as you said! Thank you so much for posting this video!
Thanks a million! I got out an old camera to convert some old video tapes and got this exact error. Found this video and found the little rubber piece down inside the camera and now I'm saving precious family memories!!
Awesome!!! You really helped me out!!! I just bought this camera used and so glad I found this video. I tipped my camera upside down and sure enough that piece fell out after shaking it a little bit. Thank you soooo much!!!
You are AWESOME!!!!! Because of you I now have a working camera that allows me to see some very old video's!!! Thank you Thank you Thank you!!!!
Great video! Finally someone with a technical approach. Worked with little effort and fixed my problem
Excellent post ! thank you for help saving our old videos. Like you said the pinch roller has fell out and after placing it back, its working like new. Thank you !
You the man!! Same thing happened to my Sony handycam, and I didn't begin to know where the hell that little black roller went? Thanks to you and your video you saved the camera from the garbage. Much thanks! 🙏
2021 and this is still a gem just saved me so much time and money thank you my friend 10/10! ♥️🐐
This helped so much more than any other video I’ve seen on this code, thank you so much, finished watching the vid and sure enough that’s what happened, ‘preciate it
Man thanks for this video! I have this same camera and had it sitting in my closet for years now because it stop working with the same problem. Now it does 👊🏾👊🏾
I can't believe I stumbled upon this clip in 2022 to fix my cam with the same error. I was in tears when I found this problem.... Anyways long story short you HELP ME FIXED it!!! Ty!!
I did not know about the roller and you totally nailed it. I shook my camera and out it rolled. Fixed it! Thank you!
I looked at your comment and shook the cam just for the hell of it- out it came!
Saved me with the Sony DCR-TRV19; same exact issue now it works; thank you so very much!
OMG!! Thank you brother!! Life saver!! It works.. oh man now I can watch good memories!! So grateful right now . Thank GOD for UA-cam!! I’m like laughing of joy
Great bud, cams been shelved 15 years. decided to hook to pc transfer tapes, Been smacking it all morning, found this,, Thank you again its working ,,2 more to go
Who knew that lil black piece could be lost in the mechanism, freaking crazy, whilst you were explaining I was thinking “ wow this guy, where does he expect me to get this missing component. It’s been right there all along God bless u bro
Ah thanks so much - been trying to retrieve old videos of family trip to Disney 10 years ago - found my little black roller in the tape deck and put back on - sorted!!!
I have a Sony MiniDV Camcorder, the internals were a bit different but I figured out where the roller went and your fix worked perfectly. Thanks SO much, I'm so grateful!!!
markyoungsmagic Glad to help!
The rubber roller keeps falling off (usually when rewinding or fast forwarding. Is there something that holds it in place?
Thank you thank you soooooo much... It's exactly what happened to my camera and now it's fixed.. I have a lot of beautiful memories in my videos... Again THANK YOU Soooo much..
flyfree25 your welcome.. im here to help at any time
thanks homie, was gonna look on marketplace for a replacement camera! now I can look at old movies
of the Family and my late wife, can't thank you enough brother.
No problem
I wanted to say thank you your video helped me fix min I never would have thought to look inside there I appreciate your vieo
Despite the slowness it was very helpful brother I really appreciate it
Okay, I get it is 2020. I had not touched this camera a while and this was the EXACT problem. Thanks a ton!!!!
you are the man! i just smacked it a little bit, thanks a lot. u just won a Brazilian fan
Thanks you so much dude, now I can save all the mini DV my dad records when I was a child
My guy! This helped me fix it, thanks a lot dude
Brilliant!!! Thank you so much!!!! You are awesome and you saved me one huge headache.
I was thinking "there is no way I grab my camera and that thing bounces out." Pick up camer, shake, well I'll be - out it bounces onto the carpet. Works great now! Thanks man!
Had the same issue your video totally saved my day! Thanks bro.
you da main. Found the piece missing inside, installed it and it worked like a charm. Thanks.
Carlos Escarffullette what piece was it? I found a piece in mind and my camera is doing the same thing
The part was actually in the bottom of the tape area, I noticed it put it back on and now it works like a charm. Thank you
Perfect! You solved the very same problem for me. Thank you!
Exactly the fix I needed for my camera - Thanks so much!!! Mine is a Sony DCR-TRV140 Digital 8, so it's not limited to just the one in the video, but the fix is exactly the same (including shaking out the roller after removing the cassette). I had no idea there was even a loose part in there until watching the video.
thanks homie, issue been happening and you helped bring back some memories
2023 and still the best video for this issue!!
can i buy the rubber thing anywhere?
Been trying to figure it out for hours thank you
It's Jan 2020 & your this video helped me fix my camcorder, I couldn't see the roller first, but flipped the camcorder upside down & it came out, it was somewhere in there..
Thank you
No problem
Tuve el mismo problema. Fue un video útil, ¡gracias! I had the same problem. It was an useful video, thanks!
THANK YOU SO MUCH, I can’t believe this worked!!!!
You are the GOAT bro just bought one shook my camera and it was inside lol thank you
Thanks bro
Woooooow, this worked for me - Thanks so so much for sharing !!!! This is amazing, so happy now - All the best to you !!!!!
THIS IS the greatest video on youtube thanks so much for this video
worked for me too, thank you so much!
Thanks for the video, made my day!
Thanks, this fixed my camera too. The black roll had fallen into the cassette compartment. I shook the camera slightly and the roll was in my hand. Then i put it on the pen and evrything works fine. Thanks.
Same here. Just bought a TRV230 today for US$40 and was having the same problem. Get solve with minutes after watch this video. Best video to save my day.
Yeah, if I remember right, Sony cheaped out on the later tape mechanisms, especially on the pinch rollers. The mounting tube will sometimes come off (but sometimes, like with yours, just the roller will fall off). Generally it's best to remove what was there and use something like the end of a pen's ink tube as a replacement mount, but it mostly depends on the severity of the situation. I had exactly the same thing happen to my TRV27 MiniDV tape camera and the end of an ink pen made the roller stay in place. Records and plays just fine now.
The internet is not all bad! This guy is proof. Thanks!
Hi Geovanny, this clip is lousy. But after fiddling with the black roller as you described the cam works again :-) Good stuff! Thank you very much, mate!
Thanks so much btw it fixed most of the problem!
I'm so happy I can finally watch old vids of mine
Worked perfect. Thanks!
thank you sir ..it's work with me i fixed my mini dv handy cam
Thank you, thank you. Perfect fix.
YOURE A LIFE SAVER MAN😊
Thank you very good video and very effective, and fix my camera
those secrets are very useful thanks.
Thank you very much! This useful video
I had the rubber thing already in there.. but I just wiped it with my finger and rolled it a couple of times. Now the error is gone. Thank you :)
this was also the case for me! thank you for sharing your experience, it helped me out A LOT!!
i was just shooting weird environmental footage for a music video darn itt
thank you man, i have a similar camera with the same error, checked it and the problem is another post chrome thing on the left side that's missing. Didn't noticed, thank you!
You are a lifesaver, thank you so much! I shook my camera and it just fell out. Now it works!
same!
Thanks, great video, but how do get that roller/spool to stay on? Did you have to press down on the roller until it clicked in place? Or it just free-falled into that stainless steel prong? I was thinking of even try to super glue it, but was scared to do so.
Thanks! Worked the treat!
Wow you have no idea, I was trying to recover some old videos and on my 3rd tape the tape pulled out and was wadded up so i pulled it out of the camera onto the floor then scooped it into a trash can with VHS tape parts and other junk, Well the camera wouldn't work so 2 days later i find your video and my camera is a bit different format but similar. So out to the trash can to retrieve the bag. I am sorting through a lot of small parts from the VHS tapes and other miscellaneous junk and i I had 4 semi crushed 9mm shell casings from reloading and was about to discard them and one of them had something inside of it that caught my eye. No way..... yep that was the roller. Thanks to you it actually works again.
yes, i found the rubber in my camera bag, and after 2 years my camcorder is working again. thank you very much.
now i can start to digitise all the moments i want to keep.20 tapes to go. thanks again.
Worked perfectly. What an easy fix. Thank you! Just used needle-nosed pliers and took out the black barrel and the smaller white barrel ( that was inside the black barrel), then pushed them down on the spindle (black one first, then the white one inside the black one). That was it.
and to add some glue inside white.
very good information helped saved money also thanks
so simple, thank you :)
worked for me! Thank you
Excellent. Thank you for your help.
LOVE U BRO HELPS IN 2020
You found the cure! Thanks very much!!!
But what made the roller fall out in the first place? Does it need some kind of retainer to keep it from happening again? (also, what about using a wooden skewer as a pointer?)
Thanks bro! Perfect!
lifesaver!
Just an additional check, this happened in my case:
If this error only occours for one casette, check if your tape is not torn. It will give the same errors for this.
Thank you for the video. What's the size of pinch roller if I have to order
You are my hero ❤❤❤
worked for me, thanks
Thanks. I had the exact same issue while trying to transfer our 90s home videos to digital. turned the camera over that that roller fell out.
Thank you you help me to fix sony night shoot camera
Thank you bro. Super
Dude holy shit thank you so much!
First subscriber man and first comment!!!...so now tell me where did you buy the rubber stuff,or I unsubscribe (not really)..lol
Thanks a lot! 👏