It seems that the grinder has a significant design flaw, as the paddle wheel, being made of polymeric material and subjected to constant pressure from the conical burr, undergoes creep, so that as the months go by, the need to add washers increases. And it's unstoppable (and I suspect the same occurs to the burr holder). Then, as the paddle wheel rises, ground coffee accumulates in the grinding chamber, which ends up falling down the inner walls of the grinder. I have recomended this grinder based on the reviews of Lance Hendrick and the other coffee guys on UA-cam, but nobody talks about the problems that arise with time. Is there any solution? Have you considered replacing the plastic parts with metal ones?
@@esongsore oof - did you call? they'll probably replace it! I have owned my non-ESP Encore for over a decade - and can take a apart and completely rebuild as necessary (twice so far - for calibration issue and for a screw that came off of the housing - easily reinserted - call them - they truly stand behind their products
So it's basically a broken product design and theres nothing you can do about it. You can buy it to make espresso with it for a few months and then you can throw into the trash?
@@breakdown7553 far, far, far more people have had fantastic results from this grinder. Even a $1500 grinder will have some folks who had a bad experience.
I have followed the steps provided, but I have not been able to find a finer grinder. The grind remains the same. Can you please advise on how to proceed?
The parts fiche shows two kinds of shims: 3 pcs of 0,25mm shims on top, and 4 pcs of 0,10mm shims on the bottom. When you feel them in your hand, they bend a little less and more easily.
Thanks for letting us know! We normally do not advise taking out shims from the grinder. If you are experiencing a fine grind at the coarser settings, we would suggest checking out this grind quality issue video - ua-cam.com/video/qUCMrWIdyLI/v-deo.html. If the problem persists, please reach out to support@baratza.com and they can get the problem fixed!
Talking about particle size. I did the shimming process. It happens that the older the coffee beans the finer you must go and the other way round. The question is how many microns does this process change on the original particle size? Is the result basically only a change on the steps towards the coarser side ? Meaning what was a 9 now is 11 and so? Thanks
Same here, when grinding for espresso I find myself in the 18-20 range regardless of the kind of coffee I'm using (freshly roasted, light or dark, etc.) any grind size below setting 18 and my espresso machine will choke as the grind quality is way too fine. I contacted baratza support and they sent me the new quick release knob (mentioned at 2:02) and I'm hoping this will help
@@jonfcbayern Did the new quick release knob help with your issue? I noticed that my quick release knob loosens itself after a couple of grinds. If it's loose the burr will come upward which is the same as if you would turn the hopper to get a finer grind. By tightening the knob again the problem is gone. I already requested a new quick release knob and hope it will stay tight!
In this video, you lift the ring burr out so easily, but mine is always kind of stuck in there and needs some serious finnagling. Is something broken with mine? Or is this kind of normal?
When I received my encore esp there was no quick release shim and only to washer shims installed with two washer shims extra is this normal or I’m missing some parts
My baratza encore esp only has 5 shims under cone burr from factory is this ok. Every thing I see from you online says there should be 6. This machine was bought a week ago new
Thank you for bringing this to our attention! It seems that everything placed back into place but please let support@baratza.com know if you experienced any trouble after reassembling the grinder.
It seems that the grinder has a significant design flaw, as the paddle wheel, being made of polymeric material and subjected to constant pressure from the conical burr, undergoes creep, so that as the months go by, the need to add washers increases. And it's unstoppable (and I suspect the same occurs to the burr holder). Then, as the paddle wheel rises, ground coffee accumulates in the grinding chamber, which ends up falling down the inner walls of the grinder. I have recomended this grinder based on the reviews of Lance Hendrick and the other coffee guys on UA-cam, but nobody talks about the problems that arise with time. Is there any solution? Have you considered replacing the plastic parts with metal ones?
Mine died in no time. Significant regrets.
I think that's my issue. I already have additional shims. Moreover I am unable to grind as fine as I did before cleaning it.
@@esongsore oof - did you call? they'll probably replace it! I have owned my non-ESP Encore for over a decade - and can take a apart and completely rebuild as necessary (twice so far - for calibration issue and for a screw that came off of the housing - easily reinserted - call them - they truly stand behind their products
So it's basically a broken product design and theres nothing you can do about it. You can buy it to make espresso with it for a few months and then you can throw into the trash?
@@breakdown7553 far, far, far more people have had fantastic results from this grinder. Even a $1500 grinder will have some folks who had a bad experience.
Thank you for reposting the video with corrected images!
I have followed the steps provided, but I have not been able to find a finer grinder. The grind remains the same. Can you please advise on how to proceed?
can you please clarify the correct arrangment of the original shims , or no particulare order just all of the six should be there?
The parts fiche shows two kinds of shims: 3 pcs of 0,25mm shims on top, and 4 pcs of 0,10mm shims on the bottom. When you feel them in your hand, they bend a little less and more easily.
@@lpalokan thank you
We just bought this and used it for the first time - the quick release knob is stuck! What do we do!?
could you please specify approximately what's the min / max grind size in microns?
8-9 for the esp range then i guess it jumps upto 20 for each click
I have the opposite issue. If I’m at the top end of the espresso settings (18-20) would removing shims shift the settings coarser?
Thanks for letting us know! We normally do not advise taking out shims from the grinder. If you are experiencing a fine grind at the coarser settings, we would suggest checking out this grind quality issue video - ua-cam.com/video/qUCMrWIdyLI/v-deo.html. If the problem persists, please reach out to support@baratza.com and they can get the problem fixed!
Why not?@@Baratza
Talking about particle size. I did the shimming process. It happens that the older the coffee beans the finer you must go and the other way round. The question is how many microns does this process change on the original particle size? Is the result basically only a change on the steps towards the coarser side ? Meaning what was a 9 now is 11 and so? Thanks
Same here, when grinding for espresso I find myself in the 18-20 range regardless of the kind of coffee I'm using (freshly roasted, light or dark, etc.) any grind size below setting 18 and my espresso machine will choke as the grind quality is way too fine.
I contacted baratza support and they sent me the new quick release knob (mentioned at 2:02) and I'm hoping this will help
@@jonfcbayern Did the new quick release knob help with your issue? I noticed that my quick release knob loosens itself after a couple of grinds. If it's loose the burr will come upward which is the same as if you would turn the hopper to get a finer grind. By tightening the knob again the problem is gone.
I already requested a new quick release knob and hope it will stay tight!
In this video, you lift the ring burr out so easily, but mine is always kind of stuck in there and needs some serious finnagling. Is something broken with mine? Or is this kind of normal?
When I received my encore esp there was no quick release shim and only to washer shims installed with two washer shims extra is this normal or I’m missing some parts
How many shims are there in the machine at first?
Excellent job. Thank You
My baratza encore esp only has 5 shims under cone burr from factory is this ok. Every thing I see from you online says there should be 6. This machine was bought a week ago new
I haven’t received any extra shims with my esp ?
So far, after almost a year, I haven't found any need to do this.
Thank you
One issue with the shims is they lift the sweeper off the grind chamber floor
Thank you for bringing this to our attention! It seems that everything placed back into place but please let support@baratza.com know if you experienced any trouble after reassembling the grinder.
8 new vocab acquired…
my cone burr doesn't come out!!
i wanted you to take the shims out ..and even explain which thickness goes on top or bottom.Waste of time.