It may be a breach of Third Line Forcing provisions of Australian Consumer Law to sell you the spare part only on condition of buying with the vehicle. You also bought the vehicle for towing and if they refuse to sell you the part you also can’t tow which is misrepresentation under consumer law. It would be worth a written complaint to the ACCC or a phone call to someone senior in the dealership. Probably poor training of the staff member involved.
Not our experience at all from our Shepparton Toyota dealer. We purchased 12 pin wiring harness, brake controller separately and a tow bar blanking insert.
Thank you for making this video. It’s a shame that after spending 10s of thousands of dollars to buy this vehicle and importantly to initially committing to ordering it without seeing it in the flesh and not even having a brochure, Toyota is like this to people like yourself. I’m thinking maybe Toyota doesn’t have a lot of these kits, and wants to for now provide them to customers who want it as an option, so they can make extra money. When l can afford to get my Prado, hopefully in a couple of years time, l will be as a tech, doing this install myself. Also the car might have come with a cover that is about half have the size of the cover you removed to relieve the tow bar, that covers above the tow hitch which makes the car look a bit neater in that area. If you don’t have this cover it maybe for those who have had that kit installed. Also from my understanding the Toyota trailer sway control feature, is that it works by applying the vehicle’s brakes. You should be able to check with Robert Pepper of L2FSBC, on this feature, as he is very knowledgeable on these things. He also has a video on this feature as well.
There is no brake controller included. You can Install one without running any wires to the rear. Plug and play driver side that's why you have that blue wire on the plug which runs to driver side + wire for brake light with diode included if you get PZQ8560B16 harness.
great video thank you, my altitude is booked in next week to get a 12pin fitted. In terms of a brake controller I thought any trailer over 750kg needed to be braked?
I don't know how different the mounting bracket is however you could try Lexus. The GX550 is a very similar car (apart from the obvious, the engine) and they had plenty of stock a month or so ago. I will see if I can track down a part number for you. Installation is very straight forward, drop the spare wheel, mount the plug to the bracket, mount the bracket to the car, plug in the cables, push in the cable retainers, put spare wheel away, and you are done bar the testing.
Hmm. Maybe a GX550 kit won't fit. The part number is PZQ6160600. It doesn't share a part number with the Prado so I am guessing the rear bumper trim might be too different to accommodate the same mounting bracket.
I like the way you have the electrical connector so it can be hidden when the towbar is removed and the cover is refitted, the Toyota bracket is hideous.
What dealer did you talk to mate... they lied. As an ex accessory fitter for Toyota it is not uncommon (especially in 300 series) for customers to buy accessories separately to avoid luxury car taxes. The only issue you will have is the accessory warranty if not fitted by a certified Toyota accessory fitter or technician.
Toyota do a genuine (Redarc tow pro) for the Prado 250. PZQ8500A00 Module kit + PZQ8560B16 harness. The bracket for the trailer plug part # PZQ6160592 (currently cant be ordered) Disappointing that your local dealer didn't sell you the tow bar and harness. Very odd... there is plenty of stock nationally
@@kdogauch yes appears that way. It is Redarc, but might have different software/firmware or options, i didn't look to far into it other than opening the box to see what brand it was. Toyota have made a plug n play harness so install is simple, plus brackets
Had same run around with brand new lexus gx550. Annoying. Bought a hayman reese aftermarket and had to play sherlock holmes to even source the wiring harness from lexus....
@@jima83 wirdlt it is available from dealers spare parts dept but most of the people working there (multiple dealers) don't seem to realise. bad training. There is a part number on my invoice i think. Let me know if you need it and I'll see if I can dig it up.
Why are you wasting your time buying oil at a dealership is the first question when you can buy excellent quality oil at any outlet that will MORE than do the job example PENRITE and genuine filters of all descriptions are available on eBay way cheaper than a dealership. Moral of the story DONT buy off a dealership
ua-cam.com/video/CTsod8xg5aQ/v-deo.htmlsi=rY9v-NGYqM4q8Pxm Might need to consider this video’s experience. Using a different oil while towing to avoid engine bearing oil starvation.
What is Toyotas spare wheel lego set to get spare wheel out of? Absolutely stupid! The whole car is full of electrical components! Why can’t they make it a switch in the trunk area . Or do they think it will fail? We have fully waterproof electric cars don’t we ! So surely a powered spare wheel lowering control would be doable?
Has Toyota forgotten that there are other vehicles around that can tow just as well? Stuff toyota! I drive something much better and don't get dictated to by the dealer. In WA they think they a rule unto themselves. Had hassles in the past.
Toyota, Oh what a feeling 🙄 Why would you buy one !!
It may be a breach of Third Line Forcing provisions of Australian Consumer Law to sell you the spare part only on condition of buying with the vehicle. You also bought the vehicle for towing and if they refuse to sell you the part you also can’t tow which is misrepresentation under consumer law. It would be worth a written complaint to the ACCC or a phone call to someone senior in the dealership. Probably poor training of the staff member involved.
It’s not a spare part though, it’s an accessory that is bought in, in limited numbers to service new vehicle purchases.
DIY will never be covered under warranty, if you put a Camry towbar tongue on a RAV4 why would you expect them to cover it???
@@Squidley1972however if the towbar fails due to design/manufacturing it is a warranty issue and also a lawsuit against Toyota 😂
A 4WD car in that price range should have a factory fitted towbar as standard like on every Ford Ranger XLT.
At the price of a Prado, they should have a tow bar, why else would buy a Prado for it not towing or outback/ beach use?
Not our experience at all from our Shepparton Toyota dealer. We purchased 12 pin wiring harness, brake controller separately and a tow bar blanking insert.
Thanks are you able to share the tow bar blank insert part no? Looks like. GXL comes with this insert but VX does not. Thank you.
There is two thread ready to screw your plug in upside down the chassis ! Looks like it’s the same width as the plug !
I installed my tow kit last weekend and am planning to install the Toyota/Redarc electric brake controller this weekend! You have been misled
I was so happy to replace my Prado with a BT50!
Thank you for making this video. It’s a shame that after spending 10s of thousands of dollars to buy this vehicle and importantly to initially committing to ordering it without seeing it in the flesh and not even having a brochure, Toyota is like this to people like yourself. I’m thinking maybe Toyota doesn’t have a lot of these kits, and wants to for now provide them to customers who want it as an option, so they can make extra money. When l can afford to get my Prado, hopefully in a couple of years time, l will be as a tech, doing this install myself.
Also the car might have come with a cover that is about half have the size of the cover you removed to relieve the tow bar, that covers above the tow hitch which makes the car look a bit neater in that area. If you don’t have this cover it maybe for those who have had that kit installed.
Also from my understanding the Toyota trailer sway control feature, is that it works by applying the vehicle’s brakes. You should be able to check with Robert Pepper of L2FSBC, on this feature, as he is very knowledgeable on these things. He also has a video on this feature as well.
There is no brake controller included. You can Install one without running any wires to the rear. Plug and play driver side that's why you have that blue wire on the plug which runs to driver side + wire for brake light with diode included if you get PZQ8560B16 harness.
How is that hitch receiver fitted to the chassis? Can’t see if it’s welded or bolted. Also, what’s the hole for? Is there a tow-ball camera in there?
great video thank you, my altitude is booked in next week to get a 12pin fitted. In terms of a brake controller I thought any trailer over 750kg needed to be braked?
Yes
Depends on braking system you can get trailers with hydraulic brakes up to 2000kg
My mate bought a towbar kit and fitted it himself to his new Altitude, so some dealers are selling them.
Sounds like your issue is with Toyota WA (Perron Group) rather than Toyota Australia. Seems there is no such restriction in the eastern states.
I think WA realised that the tow rating is actually greater than what a Wobbly Arse Prado can safely tow!
I don't know how different the mounting bracket is however you could try Lexus. The GX550 is a very similar car (apart from the obvious, the engine) and they had plenty of stock a month or so ago. I will see if I can track down a part number for you. Installation is very straight forward, drop the spare wheel, mount the plug to the bracket, mount the bracket to the car, plug in the cables, push in the cable retainers, put spare wheel away, and you are done bar the testing.
Hmm. Maybe a GX550 kit won't fit. The part number is PZQ6160600. It doesn't share a part number with the Prado so I am guessing the rear bumper trim might be too different to accommodate the same mounting bracket.
Good one. Thanks for sharing 👍
I like the way you have the electrical connector so it can be hidden when the towbar is removed and the cover is refitted, the Toyota bracket is hideous.
TLR Products will have a trailer plug bracket out very soon to suit 💯
Toyota salesman: "And here's the new 250 Prado, we think it's a brilliant upgra-"
Customer: "Do you still have any 150s? I'll pay double."
Can't understand why any one would buy a Prado, let alone tow with it. Been there done that never again.
What dealer did you talk to mate... they lied. As an ex accessory fitter for Toyota it is not uncommon (especially in 300 series) for customers to buy accessories separately to avoid luxury car taxes. The only issue you will have is the accessory warranty if not fitted by a certified Toyota accessory fitter or technician.
Companies making money by not selling you stuff, amazing world we live in
Toyota do a genuine (Redarc tow pro) for the Prado 250. PZQ8500A00 Module kit + PZQ8560B16 harness.
The bracket for the trailer plug part # PZQ6160592 (currently cant be ordered)
Disappointing that your local dealer didn't sell you the tow bar and harness. Very odd... there is plenty of stock nationally
Agree, no issue in Perth with stock
Is it literally just redarc rebranded as Toyota genuine?
@@kdogauch yes appears that way. It is Redarc, but might have different software/firmware or options, i didn't look to far into it other than opening the box to see what brand it was. Toyota have made a plug n play harness so install is simple, plus brackets
Not much space back there.
Had same run around with brand new lexus gx550. Annoying. Bought a hayman reese aftermarket and had to play sherlock holmes to even source the wiring harness from lexus....
Where did you end up finding the Lexus harness ? I’m having the same issue !
@@jima83 wirdlt it is available from dealers spare parts dept but most of the people working there (multiple dealers) don't seem to realise. bad training. There is a part number on my invoice i think. Let me know if you need it and I'll see if I can dig it up.
@@jima83 so part no is PZQ6160600. Them them to look that up. $199 incl gst.
@ if you get a chance that would be awesome, called Lexus and getting the same runaround, don’t seem to have a clue.
@jima83 PZQ6160600 is the lexus part no. Charlie at sydney city lexus was helpful.
MAJOR PROBLEM, IT HAS NOWHERE TO Attache a SAFTEY CHAIN. Sooo weird.
Why did you buy the 7 seater model for? everyone is avoiding it.
Maybe he has kids that can’t fit on the roof rack?
What a Toyota rip off the quality is going down the drain
What a joke.
I bought genuine filters and oil for a hilux recently.
Over $440 later.
Prices are out of control now.
Why are you wasting your time buying oil at a dealership is the first question when you can buy excellent quality oil at any outlet that will MORE than do the job example PENRITE and genuine filters of all descriptions are available on eBay way cheaper than a dealership. Moral of the story DONT buy off a dealership
Hi
ua-cam.com/video/CTsod8xg5aQ/v-deo.htmlsi=rY9v-NGYqM4q8Pxm
Might need to consider this video’s experience. Using a different oil while towing to avoid engine bearing oil starvation.
Why would a sensible person finance a towbar
The layout in the rear is atrocious - better have a look at Ford
What is Toyotas spare wheel lego set to get spare wheel out of? Absolutely stupid!
The whole car is full of electrical components! Why can’t they make it a switch in the trunk area . Or do they think it will fail?
We have fully waterproof electric cars don’t we !
So surely a powered spare wheel lowering control would be doable?
Fully waterproof electric cars? Am I from the same planet?
@ yes china has a car that floats and can drive in water . Or it is one expensive paper weight!
@@todddavis-mu3sc Or boat anchor
Has Toyota forgotten that there are other vehicles around that can tow just as well?
Stuff toyota! I drive something much better and don't get dictated to by the dealer.
In WA they think they a rule unto themselves. Had hassles in the past.
pile of crap
and people actually buy these shitboxes
Way overpriced too.