New York took me to court & got a warrant; I never knew because THEY SENT MY SUMMONS TO MAINE! 🤡🤡
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- Опубліковано 25 чер 2024
- 🔴 • New York placed a lien...
🔴 • My New York State audi...
🔴 • My business is being a...
🔴 • NYC DOESN'T KNOW ITS O...
🔴 • 4 hours of NYC incompe...
🔴 • A message to NYC DCA, ...
🔴 • [RANT] New York City i...
🔵 reddit thread: / new_york_placed_a_lien...
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00:00 - Spoiler
00:48 - Intro
01:05 - SPOILER 1
01:11 - SPOILER 2
01:38 - Gaslighting myself
02:07 - I save EVERYTHING!!!
02:58 - SPOILER
03:17 - Calling county clerk
06:00 - The person they transfer me to DOES NOT HAVE CALL WAITING, OR A HOLD SYSTEM.
06:35 - County Clerk again
11:07 - Have warrant # - back to NYS taxation & finance
15:03 - I get hung up on
16:16 - We try again with NYS taxation & finance, boring call skip to 23 for the fun one
19:13 - They claim I don't have my tax returns filed, but I HAVE THEM
19:53 - I have to talk to someone else
21:28 - Why didn't I get this lien notice/court notice in the mail?
23:33 - THE BEST CALL OF THE DAY - corporate tax department
26:53 - I owe nothing
27:30 - THEIR ERROR
28:22 - Let's make this guy famous - he's a good dude
29:10 - Louis asks to talk to the supervisor
30:10 - Louis talks to amazing supervisor - should also be famous, for running a competent office
30:35 - Final questions
33:25 - WHY I NEVER GOT A LETTER
36:33 - Conclusion
I just had a look at the old shop, u kno “Handsome Dan” is a money launderer. No way he’s paying NYC rent with flavoured ice & sweets, Willy fucking Wonka wud struggle with those rents!
I have a funny story for you.
One day, that guy asked what we were paying for rent. We were neighbors. He had the right store, I had the left store.
My manager told him what we paid for rent. In response, out of curiosity, my manager asked handsome Dan what he paid. Handsome Dan smirked and said something to the effect of _"oh I'm not telling _*_YOU_*_ that!"_
I wish I was in the room when this happened. I would have chewed him out immediately; my manager was too polite and ended the conversation and walked away. You get to know a lot about the character of a person in these moments, and what the manager learned about Handsome Dan is that he was human garbage.
Handsome Dan closed his business a few months later. Karma for being an asshole I guess. In the end, we learned exactly how much he pays in rent; $0, same as any failed business.
Fuck Handsome Dan.
@@rossmanngroup How was he paying 0$?
@Luke Liu He means it didn't matter in the end because his business failed. (Lol)
@@IafetCoto he wasn’t paying. Simple. Some people are lenient and others take advantage of it
@@rossmanngrouplol 😂
"You owe us $1551 and we do not know why" genuinely horrifying.
Better than the fbi: you don't owe us anything but we steal ypur life savings out of a box and your only legal way to get dome back is to beg us but we will decline. USA: why become communist, we are already as corrupted and oppressive as the soviet union ever was
Since they can't say why. Is more of a "You owe us $1551, because we say so".
And this is EXACLTY what Biden's 87,000 new IRA agents will be doing, extorting ordinary people out of money that they do not actually owe.
If they can't explain why, it should be waived. That would be the ethical and logical thing to do.
@@LaughingOrange New york is neither ethical or logical LOL
The tax agent genuinely saying "Good for you" after telling her you moved the business to Texas, tells you everything you need to know about operating a business in New York.
Now he's a Texas problem. 🙂
@@brodriguez11000 You missed your last scheduled dose of copium
@@brodriguez11000 You missed your last scheduled dose of copium
@@brodriguez11000 Yeehaw! 🤠
Welcome to Texas! You'll be better off. Although Austin is left leaning, I think it's still better than NY city.
I also noticed she claimed "We're in Albany!" and said that was a running joke about NY city.
I can’t believe his incompetent laziness for not checking all the PO Boxes in Maine.
This is the horrors of bureaucracy.
The more money you give to these people the worse this stuff gets. Ppl think we can tax our way out of national debt, what a joke.
EVEN THE WOMAN WORKING FOR NY HERSELF SAID " GOOD FOR YOU " WHEN HE SAID HE MOVED TO TEXAS. EVEN NY'S OWN WORKERS HATE NY.
How could they not?
@@rossmanngroup Exactly!! Good on you again man!!!
I finally got out last year and it really feels like leaving an insane asylum.
I left California last year and I wish I had done it sooner.
She probably knows better than most how bad they are, she has to work with them every day. Imagine that, not just one or two items but EVERY FRIGGING DAY!
Unfortunately according to the New York State employee guidelines that one good helpful employee who displayed knowledge and due diligence has been fired. We thank you for reporting this case of employee competency and will re-affirm our goal to provide the worst service possible
"We can't have people spending 10-15 minutes resolving over $1500 warants!, Sharon managed to bounce the same customer for over two days back and forth the offices, having him say "oh I just want to pay it, let me pay it, please dady I'm a good boy!", yet here you are spending time on your FREAKING COMPUTER per usual deleting $1500!!!!
who's gonna pay for my poodles hair trim? ME? 🤣🤣🤣fucking better hope not, that's what taxes are for, pack your god damn stuff and get the fuck out of this office, and pray... OOooooOOOh just pray that I don't see your tax receipts on my desk.... fucking piece of shit tax resolver.... there's one every quarter!"
Good point. He just cost the state $1500.
If he RAN the state, he would've kept the state getting $50k+/yr in sales tax revenue and tens of thousands in payroll/income taxes.but they don't see it that way.
Louis: a long time ago I had a summer job as a telrphone operator and I got pulled aside for "guidance" for being too helpful. I asked if my "calls number" (computed based on customer contacts and calls completed per hour aggregate figure) was too low. They said "No". So what was the problem? They said I was potentially contributing to setting customer expectations too high.
Let that sink in.
Ah, Ma Bell. You were really something.
good to know. unsubbing from Louis for getting that guy fired.
No good deed goes unpunished!!!
As an accountant, I can confirm that dealing with NY is a freaking nightmare. Any and every office is the same. I am actually surprised that someone was actually willing to even look into his case and wonder if the competent guy actually knew who Louis is, but pretty much you get tossed into every office and back and nobody can tell you what their own refunds are, which department the notices come from, why a simple change of address can’t be completed after 8 months and 8 applications, much less explain why an address was changed. Nothing. So we have anywhere between 10-20 different unresolved issues per property related to NY at any giving point in time and the oldest one I have is from 1995 - before the property was acquired 😂
Ah our tax dollars at work
the answer is big money not wanting the government to have a good grasp on the situation at any given moment so they can play fast and loose with real-estate investments
After working in customer service for almost 20 years, I can count on one or two hands how many people where as polite to speak to as Louis. Thanks man,
I've been doing warranty / tech support for 5 years and most people are pretty cool. Just depends on where you work.
I work tech support and most customers are chill. They just want their issue resolved in a timely manner. I get less chill from sales reps at my company.
And then they wonder why people are leaving in mass
It's probably because we're all _"right wing grifters"_ , or _"just want to pay less taxes."_ I'm not kidding, it comes up in almost every reddit thread that features me that I left NY because I wanted to _"pay less taxes."_
When people let go of staff they've had for five years that can't move, lose $40k-$60k/month in walk-in business, spend $50k relocating across the country and start their business over from scratch in their mid 30s, it usually isn't to save 8% off their personal income tax rate. It might be that they had other problems.
New York City has *ALWAYS* had higher tax rates than most of the rest of the country. This has been a constant throughout my lifetime. If people are leaving _now,_ maybe, just maybe... it isn't the *TAX RATE* that is the reason? It may be something else? It might be worth asking the people leaving what is bothering them?
Or, you can make fun of them, laugh & villify them...which is fine by me.... they don't get my money anymore. :) that makes me happy :) :) :)
@@rossmanngroup It's a moral duty to pay the least taxes possible
@@dioniscaraus6124 and get as much as possible
@@rossmanngroupf by "taxes" they mean pain, suffering and misery... then yeah, id say theyre right on the Money 😁
en masse
I once had a job offer in Atlanta rescinded after I had been sent to and passed a physical exam and drug test for the job. They said it was because their background check revealed I had been arrested in Hudson County in New York City for a felony. I had never been in my life anywhere near New York. I was unemployed at the time and I really needed that job. Moral of the story: You don't ever even have to be a New Yorker to get bent over by New York City.
Please do tell us how you ended up getting your background or criminal record resolved! I'm betting it was a case of mistaken identity because the company doing the background check wasn't thorough enough, or similar mistaken identity info was placed on one or more of your credit reports.
What's even crazier is the is no Hudson County in NYC. Brooklyn (Kings), Queens, Manhattan, Bronx, and Staten Island (Richmond) are the counties within NYC. There is a city in NY state called Hudson, way upstate toward Albany. Maybe the potential employer was giving you some BS.
@@George0674
Hudson County *New Jersey* is across the Hudson river from NYC.
Wait until TexASS wants somebody with the same name as you.
Since we have NO Hudson county in NY I think you should have asked the potential employer to point to it on a map.
This kind of crap is actually the norm in New Orleans regarding property taxes. I own a detective agency, and have dozens of cases where I have been hired to sort out why someone has lost their house at tax sale without ever being notified.
Wow, so what can someone do to prevent this in the first place?
In your professional opinion, are these kinds of cases caused by gross incompetence at the government level, or is there corruption involved. Do you think people in government are essentially using fake addresses to extort people/businesses?
@@notevensexy26 yes absolutely
What's your rate and how someone hire you?
@@notevensexy26in my professional opinion i find detective agencies hillarious
NYC: “We sent the notices to Maine.”
Louis: “I have literally never lived in Maine.”
NYC: “Well that’s your fault, why didn’t ya move out there to get your mail?”
He went to Maine and ticked off representatives of either John Deere or Entertainment Software Association.
I love how the guy on the County Clerk recording actually calls it the "Plandemic."
@@matthewcollins3887 How to identify a plague rat.
@@soundspark You are truly lost.
@@theoaure3774 You mean you are.
This is insane. Never let them convince you that it's your fault.
it breaks my heart, to see how split up tax collection services dont even talk to each other and how badly its been outsourced. we fought wars over taxes. and now can just move states to make it better.
It is INHERENTLY not your fault. They work there and SHOULD know the ins and outs of the system they exist in, and should NOT treat the average person that only has to deal with said system on rare occasion as a child. This goes for ANY such system that has public facing assistance. ESPECIALLY THE STATE
Autistic redditors are the worst
The fact that they hadn't even changed their voicemail in relation to the pandemic shows how on top of things they were.
Same in Los Angeles!!!
Lazy govt employees
Did anyone else notice that the guy on the recording actually said *_Plandemic_* ? LOL
...That's exactly what the President of the St.Louis Federal Reserve Bank said too...
..." _This is a planned, partial shutdown of the economy_ " aka *_Plandemic_* !!!
They're gonna be using that as an excuse for the next decade.
@I AM BAYTOR They're pulling the same shit in Australia too. Delays delays delays but heaven forbid the average person tries to use the same excuse.
Okay Louis I work and customer service and letting somebody on the phone know that they're the most competent person you've spoken with all day is honestly one of the best things to hear from someone you're helping
No seriously. Every time I call customer service I'm like "look man I'm not mad at you I'm just mad. Please don't take it personal" 😅😂
Louis, here’s what i learned:
1) How to treat customer service people
2) Save all documents and tax returns and use certified mail if mailing.
I’m not a business owner but if I ever become one, I might steal your binder idea. If ever you want to make a video about how your binder is organized or something along those lines, I’ll watch it.
Also, I have only saved my personal tax returns for 7 years-I might switch to 10. Or maybe just keep them forever.
The IRS says to keep records for 7 years. Considering this, keeping records a whole lot longer is a good idea. I just don't know how long now.
a 10 year hold is a good rule of thumb
Scan them in or print to pdf and save them to a thumbdrive that you safely store away. You can keep them forever and they won't take up much space, physically and digitally. Of course keep physical copies for the recommended time frame, as a backup to the backup. Plus investing in a fire resistant safe or storage container is a good idea for safe keepings.
The more money you make the longer you should keep your taxes. Minimum is 7 years.
It’s good to just keep them and never throw them out just put in plastic containers. I have my accountant handle my tax returns and he gives me a folder with everything in it so each years taxes all get put together in a plastic container. Also whenever making a phone call to correct something like this it’s a good idea to record the conversation and tell the person you are recording.
Completely unrelated but the company I get my internet and phone service from was charging me double what I was paying a year before so I called them and they made me an offer to may my bill go from 182 per month to 115 also giving me a free iPad that works on cell service and for $15 extra unlimited data so $130 out the door which I asked the out the door price. I get the iPad and call to activate and they said it was $30 a month extra so I said ok I don’t want it then. They tell me after talking to 4 people I can send it back and I asked for the address and they say it’s in the box the iPad came in. I call back a few days later to say there is no return address and the lady tells me I can’t send it back because it’s over 14 days, I tell her what happened and she said there is nothing I can do, if they returned it then they would give you a shipping label,I said can I come down to the office because I have every conversation recorded she said I can’t do anything even if I wanted to because you opened the box I said you guys told me to open it to activate it and then I was lied to about the price so I said I don’t want it, I did not agree to the price you guys broke the contract she, you tell me I can’t return it when it was already approved for return which I have all audio said she can’t help so I asked for a manager and told him what happened, he said he would honor the price but I said no because you are the 10th person I’ve talked to and I had to get a manager to get this fixed all because I was lied to nothing against you but I knew something would happen so I recorded the calls. He took care of it and I sent it back. The reason I’m sharing this is just to prove you need to record conversations. Anything can happen a simple wrong click of the mouse.
You can’t make this shit up. I hate this state so bad.
I haven't been inside NYS for over seven months, and haven't called it my residence for 15 months, and my blood boils knowing I wasted 2 days on hold, looking through my records nervously because they gaslit me into believing I'm a tax cheat.
At 14:38 I started to wonder, maybe I am a tax cheat.... but I have the books right next to me, with my tax returns, and certified mail mailing receipts showing they received them. My bank has copies of the checks they deposited from those returns. That is by far the worst part of this process, you start to doubt yourself. If there is this much resistance, maybe *_I'M_* the criminal.
I got close to no work done these past two days because of this. I live 1700 miles away, I started a fresh business, but it never ends.
Here's what kills me. It isn't that they took me to court, mailed all of their correspondence to an address in a state I had never been to, or placed a lien and a warrant on me for unpaid taxes. It's that they were depositing the fucking checks from those tax returns the entire time. I paid my taxes this entire time. They accepted my money without question or concern.
It will take ages for this lien/warrant to be scrubbed from my record, time during which any lender or creditor who looks at me will think I'm a degenerate with decade old unpaid tax bills. At the end of the day, people will say I left the state because I'm a _"right wing grifter"_ or something rather than because of the state's own actions where NY does their best to push honest people out. They never apologize for how their mistakes or incompetence cost honest people time & money.
@@rossmanngroup you get to leave when they decide you get to leave it seems
@@rossmanngroup So even when you leave to greener pastures; they trying to rope you back in to Crazy land !
@@rossmanngroup Makes you wonder how much of this is malevolence when the “incompetence” gets to such a level…
@@rossmanngroup did you see the other 2 warrants as well?
Not trying to spam you here, just want to make sure you know there are 2 others.
I actually had a bureaucrat ask me if I remembered the day I got my birth certificate
Why yes, I recall it clearly. I was ripped from my mother and awarded with a piece of paper, proving my valor
I'd say something like "sure, I also remember the day I was conceived."
🤣😭
This would be funny if it wasn't the perfect analogy for the entirety of the bureaucratic nightmare that is New York.
I'm in the UK. My accountant gave me a red box file and said "any time the government or and institution associated with the government sends you any correspondence you must put it in here. If you responded you must also put that in here."
If your accountant doesn't advice you of this get a new one,
I did that for a friend dealing with Federal SBA loan. We could never get through on phone a merrygoround of prompts that never led to talking to a live person. The website was so labyrinthine the sign in page never worked and that was the only way to get info, they refused to send anything in the mail. It was very frustrating. But iai logged every time we did speak to a live person whom and when and what was discussed. Same with MA dept of unemployment during covid lockdowns. They would send insane amounts of money then try to claw it back 6 months later that could take a year of fighting that you exist and are not a scammer.
This reminded me of something that happened to me few years ago. I got some traffic ticket and when I went to the judge it turns out that we know each other and he asked me if I want to cut the payment and pay in 3 parts. I paid it and forgot about it. Approximately one year later I get a letter from them to go to jail for ten days, I got the date when I need to show up. I immediately went to the court house and they said that I didn't pay that whole amount. It was pure luck that I kept photos of those payments and at the end everything was OK.
This is one of the reasons I got out of New York . The government is incompetent and blames you . Years ago I drove through Staten Island and I paid the toll. I told the attendant I didn’t need a receipt . Then a month later I got a ticket in the mail saying I didn’t pay the toll. I was baffled . I called them and they said we have it all on camera . I said if you have it all on camera you would know I paid it. They refused to drop the ticket even though I had my father as a witness in the car . I got so mad I wrote letters to my congressman and he actually dropped it for me . Then a year later I went through the toll again and I didn’t take a receipt . Then I got another ticket but this time I paid it because I didn’t feel like dealing with all that again . My parents had gotten several false tickets from all the traffic cameras over the years as well . I even popped my tire on a pothole I didn’t see until the last minute. You would think with all the taxes New Yorks streets and subways would be perfect but they aren’t. Sorry for my rant I love your channel Louis and I am just a pissed off new yorker .
Classic NY
This channel is a goldmine man
Camera are not here to check if you paid, but if you have taken a receipt to send you a ticket
...so why didn't you keep the receipt the second time after dealing with the BS the first time? Don't get me wrong NY state is stupid. But that was equally stupid.
Your mistake is thinking that taxes are meant to make people's lives better.
They're not. They're meant to allow bureaucratic parasites live more comfortably.
So DC isn't the only city running the traffic camera grift. They've been doing it here for about 20 years. The neighboring parts of Maryland too. And they have an equally hard time using that money to actually fix the roads. Only Virginia chooses to stay above the fray there and their roads are leaps and bounds ahead of what they are here on the Maryland side of the Potomac.
The magnitude of their inability to do basic paperwork is almost impressive
I almost would say Rossman repair group identity has been stolen. I would find that P.O. box.
Never underestimate the government's inability to do their own job!
Combine that with bloat and quota hires, and one can see the immovable object that is our government.
To their credit, I don't think I've ever seen them fail to cash a check XD
I think this whole confusion makes them a lot more money then we would actually like to think
I'd say it's a bug in their information system
I grew up in New York for 21 years before I moved out to another state, and yes, it really is this bad. The entire system in New York is beyond cancerous
never underestimate a government employee's ability to gaslight you into thinking it's your fault
never under-estimate a system built by rich men to screw over regular people. Their phones not having call waiting is a choice not to invest in something that helps normies. Their policies which forbid them being helpful or acknowledging reality because of legal liability and the fact you have to jump through more hoops is a choice. And these aren't choices made by employees, its by people in management positions and, ultimately, politicians and lifelong bureaucrats who couldn't give a damn about you OR their employees.
Saying "Government employee" is just closing your eyes and applying lube as you bend over, its not facing reality.
Never underestimate reddit to be a hivemind of stupidity
It's not gaslighting tho. The way the laws and policies are written makes it your fault, even if there's no way to do it "right", and that's by design.
@@janmoy4670 About that Reddit thing. Was it a post someone made in reference to Rossmanns videos or was it Rossmann himself that made the Reddit post?
The most telling part is that as soon as he stopped dealing with people in New York City, his outcomes almost immediately improved.
Get out of big cities
I remember you saying that it seemed impossible to get a loan for your business.
Makes me wonder if the lien making you look bad contributed to that all along.
That would make it even more messed up.
100% correct. If I went down the road of what I could've done with $100,000-$200,000 of financing in 2016-2018 and how it would've changed the entire course of my company I'd turn into Michael Douglas's character in falling down.
I don't understand why none of the places I went to seeking financing ever had this quick conversation with me: _"thanks for asking but hey btw we don't give money to bums w/ liens/warrants on their business, you might want to check that because it makes you look like a deadbeat, thanks!"_ I would've cleared this up seven years ago.
I've thought about trying to expand my business *MANY* times. In 2016 after the youtube channel blew up when apple asked me to take my videos down, in 2018 after the CBC news piece came out and got national headlines. I could never secure the financing for it, so I stayed where I was. I just figured I wasn't important or cool enough, or didn't make enough money... the idea that I could've gotten $100k in financing 7 years ago but didn't because of NYC sabotaging me with a fake warrant/lien makes me sick to my stomach.
I have to forget about this or I'll lose my mind. Going back and forth between raging mad, and insanely depressed, that a clerical error changed the course of my life.
I started this business with $250 in my pocket and $1k in credit card debt, constantly rolling my own money back into the business to keep it viable. I navigated my way to success Andy Dufresne style like he rock hammered his way out of Shawshank State Penitentiary. It could've been so much different - so much better - with so many more opportunities for my long time staff to grow into a company with dozens of locations, a franchise name, etc.....
This business has a great reputation on google maps/yelp, some of the best people in the industry working here that have stuck around with me for 5-10 years... *imagine what we could've done over the last decade with actual money.* I'll never know.
They will never be held accountable or responsible for their mistakes. But I'll be held accountable for every one of theirs. Words can't begin to describe just how much I despise these people.
@@rossmanngroup YUP. In 2016, my business had around $500k gross receivables, no assets (ran out of my house working virtually) and we were able to get an $80,000 line of credit with 8% interest from Chase.
@@rossmanngroup But then you'd probably still be in NY. The way it turned out might still be better it in the long run.
@@rossmanngroup what I really want to know is..who owns that PO. BOX? You would think return to sender is a thing? I have this vision of some Maine grandmother keeping your lean letters like baseball cards next to her cannery.
Time to talk to a lawyer?
Love how the clerk congratulates him for "escaping NY." Reminds me of a movie I saw as a kid with Kurt Russel.
I got arrested because I had a parking ticket in NY, but they sent the notices my old address in NYC. The cop understood the situation when he saw my NJ license and actually helped me out but damn.
It's hilarious to me that for you to sue somebody, you have to serve them; but New York can just summon you from somewhere you've never been, and doesn't have to verify that they've reached you.
That is not even the lucky part,,In reality, the state did not have to fix its mistake, see if you do not show up for a civil court hearing,,, you lose, Now you have to appeal the judgment,,,,, but you only have 90 days to do it
@@ericwsmith7722
Assuming if you were Served properly. Otherwise, even NY cannot act on Default Judgement when they failed to legally Serve you.
@@absolstoryoffiction6615 If they require in-person service, they only have to make 3 attempts, then post it in the newspaper.
@@ericwsmith7722
If the person being served knows that he's legally being served. Otherwise, just because NY posts it on the News Paper. It isn't a legal teeth to enforce a Default Judgement.
There is a loop hole if that is possible. You have to directly serve the person you're sueing. Not plaster it on social media/news papers etc. Indirect or failure to properly serve the person you're sueing is invalid.
Then again... Maybe NY is corrupt like LA's Police Gangs, so strings can be pulled.
But that said... Serving has to be done properly and not as NY has done here. NY will lose their lawsuit because of technicalities.
@@absolstoryoffiction6615 Nope, 3 attempts is legally served, You do realize that in order for a court to make a judgment, the plaintive has to of proved they have properly served the defendant don't you?... Guess what the judgment was filed, and a court did order a lien placed. Those facts are indisputable, so my opinion means nothing, other than in fact. that is what happened. "properly" does not mean absolutely.
My father was an NYC employee and he passed away at the beginning of Covid. I called the pension fund and they directed me to their website to get a form I had to fill out and send in with his death certificate. After several months I called because I hadn't heard anything and I found out that they had completely shut down the office and had everyone working from home, and didn't even send anyone in to get the mail. All the mail sat unopened for almost one year. Two years later I got back the documents as un-deliverable.
That’s terrible. I’m sorry to hear that
Sorry you have that to deal with
If it saved one life the shutdown was worth it. Who cares who got FUCKED in the process. Feb 2020 I told family and friends that they are gonna try n shut us down over some virus in China and I was a idiot. March comes and shutdowns with it I say if we shut down the ramifications with be unbelievable again I was a idiot. Also said they are gonna prolly make a vaccine and push it on everyone again I was treated like a idiot. With this all coming to be I bring up that I mentioned all this to you years ago I still get looked at like a fool. I just don't know anymore who the people are we call fellow americans.
so no pension fund?
Send them a lawsuit, they will have to send someone during discovery.
SHE RECITED BACK THE WRONG WARRENT ID!!!
instead of ***W001 she said ***0001
Thanks to Louis, I had decided to never buy a MacBook.
After this, I've decided not to travel to New York.
Thanks for saving my time and money, good sir!
I'm glad you're making this in video form. This has genuine journalistic merit. So far beyond making videos on X company's failing computer technology or anything like that. People need to continue to point out how poorly our government performs at every level, federal, state, city govt and so on. Thanks Louis.
but NY voters will still vote the same.
It's just entertainment at this point rather than actual raising awareness
They're performing exactly as intended. It's not incompetence at every level. It's just our civilization being attacked.
Agalloch 👈👈
If republicans ran campaign ads with these recordings and said "we're firing these people, james for office 2024", they would win. instead of saying trump won in 2020, outlaw abortion, etc.... i am convinced republicans would win if their platform were just playing these recordings, or recordings like it... and saying... "i will fire all of these people"
that will never happen, they like losing too much.
and don't even get me started on the libertarian candidate for mayor of NYC in 2017. what a.... i'll let you google that one.
@@rossmanngroup I completely agree. Is there any invention more inefficient than modern democratic government systems? I find it hard to point out tbh.
She says the last 4 digits are ‘0001’ but says ‘W001’ on the screen....🤔
I should listen to this whenever I'm feeling down so that I can be thankful that I'm not going through that.
Louis was so gracious with the reps, I noticed a lot of them were cold and passive-aggressive in the beginning but became friendly because Louis was so courteous and polite.
Life enters easy mode when you are courteous and polite for people.
You never know who will open a door for you, rather than slam your head into one. Treat everyone like they may open a door for you.
I am not smart, pretty, wealthy, or handsome. I can't afford to be an asshole to people.
@@rossmanngroup if only more people understood this!
@@rossmanngroup Yea so many people wonder why people (at shops, restaurants, public transport, or even reps in government) are usually nice to me - well saying "Hello" "How are you" "Please" "Thank you" is the bare minimum many people won't do + I rarely get angry or scream at them since most of the time it's not the person you are talking to who made an error or decided on the rules. As the saying goes "You catch more flies with honey than you do with vinegar"
@@rossmanngroup You are for sure courteous and polite! I just met you at my gym lmao Hope you had a good workout!
Both my Mother and Father taught me this from a very young age. I’ve always treated service workers (especially on the phone) with humanity and respect to establish a rapport. Even if they are rude or condescending to me (actually especially in those cases). It works in your favour regardless. Being kind, is a legitimate super power. It will either recruit people to your cause or make them reveal themselves as adversaries. It’s a genuine Jedi mind trick.
I've never wanted a hot air station more than in the last few days.
I'm not kidding when I say I appreciate the purchases since this goes to fighting the city & state - your jaw would drop if you knew how much I spent fighting the 15 month long audit. I trimmed down from 12 employees to 6 and have no plans to hire more for at least a year or two. The last two and a half years have been an absolute kick in the balls. Thank you!!
@@rossmanngroup I had the same thing happen when some a-hole jacked my tax returns by filing a fake return (Louisiana P.O. Box not Maine though). Of course I was the one who ended up getting accused of filing the fraudulent one. Fortunately they were able to straighten it out without getting courts involved but now I have to get a special pin every year just to file. Glad you got through it.
@@rossmanngroup I'd say you need to send them a hot air station but it looks like most of them have one = your tax money at work. and when there landline phone beaks down.. who do ya call.. Oh dear... :)
@@larrbaII ".. who do ya call.." .. Ghostbusters!?
@@APerson-jf2md Gostbusters? .. of coarse, they know what there doing.
Now the people that work in the office that Louis called,(for the most part) do not know a dam thing.
Not because they can't but because they do not have axas to the info he requested and no way to transfer him to the the right department.
I was in a very similar situation when dealing with my mother's life insurance company after she passed. There was one single employee who I felt went above and beyond and I praised him for it.
But as I continued to fight this company I realized that really he didn't deserve that praise. What it really was was that everybody else was so stupid that it made a guy doing the job as he should seem extraordinary.
I have zero patience for these people who have no idea what they're doing on the other end of the line. You have to go out of your way to be as unhelpful as most of these people are. They don't care, and I don't care about them.
I don't berate them or cuss them out or anything. I just make it very clear that I expect more than what they're giving me.
I feel sorry for whoever got all those notices wrongly addressed. I bet they must have been feeling parinoid that someone was using the P.O Box to run a money laundering operation in NYC.
THE US POST OFFICE SHOULD HAVE RETURNED ALL NOTICES FOR MR. ROSSMAN AS UNDELIVERABLE! TO THE NY ORGANIZATION THAT WAS SENDING THEM OUT!
Having to call 4 or 5 different entities to have this resolved is just absurd. Probably half of these departments could be shut down and service would be improved.
Yup. If you just redesigned from the ground up, what actually needs to happen is incredibly simple.
@@justinmiller1118 but then the gov wouldn't be able to screw the citizenry out of their money as easily. You sound like a terrorist!
By the time the 4th department is formed, it more or less is deliberate. It is bureaucracy going out of its way to justify itself. While there may be competent people in the departments, working there isn’t about competency.
@@justanothergmailaccount1353 Thomas Sowell talked about this when he worked for one of the federal departments. He came up with a solution that would reduce the need for the department's expansion and they obviously refused to take his advice (think it was Department of Agriculture).
Tom Woods has also talked about this where, and he had a term for it but I've forgotten, if you demand the military to make cuts they'll go okay, we'll do it. Then they cut something critical, like information gathering, instead of obvious surplus like having a band. They want to prompt a major failure so that they can point to your cuts as the root cause when in reality it was the fact that instead of cutting out the excess they chose to cut something critical to cause that exact failure.
AND saving millions in taxes!!
My mom had a ticket the nypd said she never paid and were taking her license. She went to court with proof of payment (cost her $60 to get because it’s many years old and the bank had to dig up the records). The court said they lost the money and asked her to pay it again. She refused and they dismissed the case. This has happened to at least two other people I know.
lol "nice proof of payment you got there, but looks like we misplaced that money. please pay it again" hahaha what the actual f*ck
Wow that is some bs. I had something similar happen when I was getting my insurance license for Florida.
I tell my boss I lost the paycheck they sent me, and that they should pay me again. Never works :P
Ok, so here's a prolem I see with that. And a phrase I think fits.
An emergency for you does not mean a problem for me.
Basically, they lost the money it's on them, not the citizen.
Think it could be worse than that. If she paid the fine again the whole thing could be validated and they could end up taking her license.
Accept no quarter.
Man, you are so so so kind on the phone, Louis. It sounds so out of character, but it does speak to your strong moral code. This is why I love listening to you. Truly amazing, thank you for being kind to people!
I almost fell off the chair when Louis was praising that woman's work and team as being the nicest people in NY, to which she replied "we're in Albany" :D:D:D Explains everything :D
Yeah, I disagree with Lois in this video. “We’re in Albany” was the funniest part
WAHAHA!
I guess kindness is an Albany expression so to speak heheheh.
I find it rather funny that she pauses to laugh in the middle of an explanation the minute the meows in the background begin to be heard.
37:22 yeah, but because they using another system in another place, the Albany office may be the originator of this mistake.
Maybe someone copy pasting records over manually. Maybe 20 businesses got a Maine address instead.
20:30
"You're in Texas now? Good for you!"
The happiness in the ladies voice indicates she understands.
a lot of people don't like winter for some odd reason. I'm allergic to summer, myself.
Yeah. She sounded very kind.
Out of the frying pan and into the fire.
@@realtijuana5998 the fire is more literal but on the other hand it doesn't involve putting up with NY
@@brooksrownd2275a lot of people realize ny is a shit hole as well
How is it in this day an age that all these depts don't talk to each other or that people don't have call waiting systems 🤦♂️
I’m dealing with a similar situation right now except not taxes. Its extremely frustrating. I feel as if they purposely hire people to make you as frustrated as possible so you hang up and pay blindly. Good on you for holding your rage.
Imagine having that PO Box in Maine and receiving the tax payment requests from Louis for 10 years.
Crazy.
It makes you wonder how many of them the owner of that box has sent back and NY didn't think to check to see why it was rejected.
Reminds me of that story of GPS-based "find my phone" features having a weird property where some areas are incorrectly placed at a specific wrong address. As a result the people living at that address are regularly threatened and visited by angry people at night who think their stolen phone is at that house.
I suspect that PO box is receiving a lot of tax payment requests from more than one person
@@xaracen7207 this is exactly why, when writing software like this, you set the 'default' to the middle of the ocean somewhere.
Someone was watching his videos and changed his address for spite.
This is a masterclass in not throwing your phone across state lines. The level of composure you display while dealing with this situation is on another level. I would not be getting this much help.
Being mean to them gets me no closer to my goal. Customer service people do not go out of their way to help people who are rude to them.
@@rossmanngroup You are absolutely correct. They are more willing to help nice people. They get to deal with enough people constantly chewing them out.
@@rossmanngroup As someone in customer service, I have no problem hanging up on people who only want to yell, scream, and cuss at me while refusing to answer any question that could possibly help them. If all they want to do is waste time, I've got better things to do.
@@FlanylShirtman It's always important to remember that the person you're calling did NOT cause your problem. They are just employee like you probably are, and are there to assist you and resolve whatever the problem is, so be nice to them.
The person I am calling works for the person that caused my problem. So they are not innocent.
I noticed that the first call there was no "w" in the warrant ID number but the second call there was.
they really do make it as hard as possible to do anything. they know most are just gonna give up and pay again
then MOST PEOPLE are 100 % more stupid than the Bureaucrats!
Louis - "If everyone working for New York City was like your office I probably would still be there."
Supervisor -"Oh we're in Albany we're not New York City" Dammmmmn! Big time burn! 🤣🤣🤣
When you finally get that letter, you HAVE to frame it and put it on display in your office!
Underline: "This is the day you will always remember as the day *NY taxcollectors and authorities* almost caught Captain Louis Rossmann."
“ Your call is important to us, please wait on until it is no longer important to you”.
5:39 Louis is like, "let me get a pen and paper" then he starts typing the phone number on the notepad app😎
Sounds like it's risky doing business in New York.
sanity hazard
Kevin O’Leary says states like new york are “uninvestable” now and I am inclined to agree.
louis bitching about the NY issues has done more to ruin my opinion of it then anything short of the KKK taking over the region.
i always liked the idea of moving into the city, but if it happens i sure as fuck aint picking new york.
My god every single comment section
If you’re not connected.......
I live in the UK, and what I've learned is I should never go on holiday to New York as there is a high chance of getting a summons to court for not renewing my business license.
I'm in the uk too, this has put me off even visiting the horror stories in this comment section 😳
I live in upstate NY near the capitol, and yeah, NYC is worth visiting for a day or so to check out some of the major sights, but never ever plan your entire vacation around it. Choose some other cultural hub in the US, or better yet, skip the city overall and go visit the grand canyon or something.
It’s New York. There is only one place that is both more corrupt and more incompetent than that state….and that is Washington DC.
Why would you want to visit the shithole that the US has become?
@@FSAPOJake that is my plan ahahahah
what a nightmare and I thought I had issues here in Australia. LOL glad it was resloved Louis.
CRUSHING BUREAUCRACY
The part where you acknowledge the guy's efforts and compliment him and his supervisor was really heartwarming.
He probably got at least a reprimand for stopping collection of funds.
Been in customer service and I've been on that side as the representative with customers like Louis who want to talk to the manager just to appreciate my work. It might not change anything at the office, but it is nice to hear. It was kind of like reverse PTSD.
@@phlodel This but unironically
oh damn, everyone being positive, sickening , louis is still a ...jerk 😛
i have done the same thing, here in New Orleans you either work for petrochem or Service Industry, or both. SI knows other good SI people need that boost to avoid "pain" at their local dive bar after shift. i thank every person even remotely giving good service, it shows in their smile past the darkeness look (bonus in this city, SI mafia is real here, all SI look out for each other, and dont tolerate shitty people . ) your business can be verbally decommissioned (blackballed) if a bad SI worker is there. i actually fired a work exchange person for being very rude to guests other SI, and since im "in the mafia" it confirmed other things and she moved back home soon after, noone would hire her in NOLa again as i wasnt the only one with the hookup). so many stories about how good an SI felt with just 1 great customer. visit your local divebar for a membership application world wide.
Seriously. That guy probably gets yelled at all the time. Good chance this made his day.
I swear, it literally NEVER ends for you, Louis.
Next some cog in the machine will run a report that looks to see if any warrants disappeared, think it's a bug, and re-file it next month.
At this point it's targeted
Shit magnet life. Luckily he has infinite evidence on YT that it's not him causing these directly.
Its not just Louis, imagine all the small businesses that reside in NY
It's a reoccurring thing. People who speak up or against issues go through so much shit from the government or the elite to the point they hope they will break them and they will go away. It's wrong af
Noooo! Good record keeping! How is NYC supposed to buy more ads in better states to tell them to come to NYC!
I actually laughed so hard internally when she said "good for you" when you confirmed your change in residence. 🤣 God bless her, I hope she one day makes it out.
As a business owner in New York State, thank you for sharing this resolution.
We too have had mistakes made, but never a situation where the letters received were going to the wrong address.
What I find most valuable about this video is the experience of escalation,good record keeping and gratitude towards those that help, even in a difficult time.
Thanks for documenting this for all of us to learn from.
These are all reasons I closed my repair shop in NYS, I couldn't tolerate the corrupt practices of the state as a whole, I was born and raised in NY and as much as leaving my family and friends sucked, I am way happier after leaving the state.
I have had problems here in Australia with our tax office but most of the time I have sorted it
@Lurch When you have evidence of the corruption happening in the states, kindly investigate, document and publish your findings. Until then, kindly fuck yourself.
Best advert for Texas.
Every alumni association of every school I've attended has been able to keep up with my every move over the decades without me ever doing anything. Without fail I continue to get the alumni magazines on time, every time. Yet I've had the same issue with state tax authorities sending correspondence to an old address that doesn't get forwarded, even if I've sent them the new address. It really boils down to the fact that government doesn't have to do better, they won't be held accountable for their failures, so they'll just suck and it's your problem to deal with it.
That's because there's nobody competent high enough up in the government who cares about making everything work better. If they spent $10 million dollars, even perhaps $100 million dollars to fix the entire system and make it a lot more idiot proof this crap will always happen because the government does not care.
Follow the incentive structure. It explains everything.
@@furyofbongos Meaning if they were eaten if they kept doing it wrong, they wouldn't keep doing it wrong.
haha same: any time I have to pay taxes, they'll find me even if I'm working in an underwater secret research facility - but if I need to get a refund or stuff like that...? that'll be enough paperwork to decimate the amazon forest
The disfunction follows from how they organize their budgets. For all the money government takes in, it gets distributed in truly wonky ways, and almost never is it put into the places that make the lives of the staff or the citizens any easier. Especially when you consider many governments have a “use it or lose it” policy, and if you lose it, it won’t get moved to where it’s needed, it just gets cut. So you have all these agencies and departments that spend money on irrelevant things to keep in their budget, while departments and line items that really need it rarely get it.
Think about this common scenario in law enforcement agencies. It’s entirely possible for you to be hired, go through a training academy that barely meets minimum requirements for POST certification, get you OJT from an FTO that barely knows what they are doing and work for years just figuring it out as you go with zero dollars allocated for any type of training or continuing education that make you a better/more effective LEO. Then one day after years of all that on top of all the mandatory OT leaving you half burnt you pull into the parking lot and see an MRAP sitting there in department livery. Still don’t have enough money for that training though! 😅
Some of the best advice my dad ever gave me: always always ALWAYS have a paper trail for anything remotely important.
This is why you never consent to a paperless statement. A lot of companies like banks try to convince you to go paperless to save the environment but in reality it's to their benefit that you don't have physical access to receipts. It's like buying digital movies they can always shut down the site and you no longer have access.
@@JohnS-il1dr that's why every month or year you should download them and back them up?
"I'm not mad at you or anything" he said through gritted teeth, his knuckles going white as his left hand clenched the edge of the tabletop and his right the handle of his cup. His cat leaping from the arm of his chair in panicked flight. "I'm just curious." The cup shattered in his grasp.
I've never been East of the Mississippi and I wonder how I've avoided being sent tax notices from New York City. I mean they seem to send them at random to anywhere!
The thing that annoys me the most, is that I habitually shred items and documents that are older than 5 years. I would have been screwed proving that I did something ten years ago.
I'm a hoarder. It has its negatives, but damn am I happy to be a hoarder on days like today.
Yeah, I keep stuff for 10 years. But even myself I would of been screwed most likely.
@@rossmanngroup You're better than just a hoarder - you're an _organised_ hoarder. I've got documents going back twenty years, but I'd probably have to sort through dozens of boxes of miscellaneous crap to find them all if I ever needed them again.
@@keithduthie Once you go into something doing it right, you do it right every time and appreciate it later. If you go into something doing it wrong, or not exactly right, you start rergretting it later and go through pain to fix it.
Just scan and save on a drive.
Louis: "If everybody who ran new york city were just like you and your employees i'd probably still be there"
Lady: "We're in Albany" [cackles in competency]
It's an Albany expression
i get the funny feeling that big lou here is just not being very honest to his audience about all of the tax fraud in his rear view mirror which perfectly explains both the move to texas and all of the foaming his pants about NYC court system. I mean I'm sure some of his constant whining is valid tho LOL
@@p.chuckmoralesesquire3965Did you even watch the video?
@@user-hb7py7xy7b It's easier to judge then to think.
@@p.chuckmoralesesquire3965 I think you should be invalidated !
This reminds me of how false confessions can happen. You're basically socially pressured by abuse of your psychology, and all they had to do is claim it a bunch of times when that obviously was not the case. Very annoying you had to deal with this, but I'm happy you got it figured out!
it's not abuse of psychology, it's called lying.
@@alwaysbadideas They do what's known as gaslighting. It's psychological abuse
@@alwaysbadideas and what is the effect of lying? Either a) the lies can be proven to be false, b) it is word against word, or c) there is some wrongful information apart from the lie in question.
In option a) the system will make the lie not matter if confronted, but the person affected by the lie gets concrete evidence that they do need to be actively aware of and ask up about things that shouldn't be an issue in the first place. This is a mental strain, a.k.a. it has a psychological effect.
With option b) the opposition of the lie is way harder to do. The psychological strain is way bigger. This is something that can make any person (not everyone, but anyone) need sick leave because of mental health issues.
With c) you are mostly screwed. You say ABC, everyone else says ABD and claim that you don't know the alphabet. You are alone and the "truth" is something other than you remember. This is a case for psychiatric care.
They are absolutely abusing psychologically. The lies are tools used.
You should look up the Reid Technique. tldr: its the current standard interrogation technique used by law enforcement over North America.
The whole goal is not the find whether if you are guilty or not, but to get a confession out of you.
@@JaharNarishma
To a degree...
You wouldn't want to have Evil and Malice uphold the law in justice, now would you? For the innocent dies by the Authority.
Corruption exists in America's core. One day, it will burn this nation into an irreversible fragmentation. Thus begins, a new era for humans who desire power, who desire control, who will inevitably shape history once more.
Until Extinction becomes the Judgement from God. The human race was given enough time...
Long winded but very interested - especially when you have endured the bureaucracy !!
Excellent giving them the credit.
Louis should send an apology letter to the poor person who owns that PO box. Because the state never will.
apology? when i get wrong mail, i return to sender or try contacting the person that it belongs to. Surely they got the name right on the envelope.. I really wonder if the owner of the p/o box is some new york tax department..
He should also apologize to New York for causing them so much trouble by trying to own and operate a business there!!
@@lovesrc4296I concur. I've had it happen to me in another state. Collections sent to some random PO Box in a town I had moved out of years prior.
Plot twist. NYC owns the PO box
@@phewpow I live in Canada so it could be different but when I bought my house I was getting the previous owners mail for years. Every single one I'd send back and I just kept getting it. Eventually I called the companies, mostly banks, and told them the dude doesn't live here anymore. Most stopped sending me stuff but a couple would just say "We can't discuss his account with you." And keep sending me the letters lol. I just started cutting them up and tossing them. I wouldn't be surprised if the PO box owner tried and NY didn't give a damn.
As someone who used to work in customer service, I actually started tearing up when Louis went out of his way to talk to the associate’s manager just to praise him. It’s little things like that than can make a huge difference in someone’s day.
Same here. Customer service, especially working for the government, is a drain on the soul. Give praise where it's due, cause it really makes that rep's day!
@@MurakamiTenshi also makes them want to keep up the good work...... knowing your not unsung
I worked at Costco for 16 years & the managers & supervisors had to go to Costco school, where they taught them how the company expected them to treat employees, customers & how to "manage"
Positive reinforcement was very big & at the top of the list. And we definitely had managers that knew how to motivate, you'd do anything for them. Treats, respect & incentives. It goes a very long way.
Turn over was insanely low in our particular store (company wide actually)
@@Elhastezy888 Hourly rate in Costco was great too. Don't know, if that's still the thing there
It was a sneaky way for Louis to get the other guy to happily transfer him to the supervisor. "You want to tell my boss im doing a great job? Well, hell yeah, I'll transfer you to her. "
I mean, he did ask her about 10 more questions after he complemented the other guy.
Props to you for keeping cool while dealing with these people.
This is riveting television!
I have a "New York Incompetence" story I went though lately: I have an EZPass for Tolls, I bought it in NH but it's accepted in most other states just fine. My wife took it with her to NYC for a trip. I suddenly got notices from the New York toll folks saying that they were billing me by mail(based on license plate) for tolls. I called and they informed me that I had to pay them by mail because they do NOT accept any EZPass other than New York EZ pass, because "the 2 systems don't talk to each other". I could contest it, but the only way to contest it was by mail or by FAX. yes, FAX. I thought, ok fine, I'll just pay it. So I made an account on their system to pay the fine. Guess what? On the second screen based on my name and license plate number it PULLED ALL MY INFORMATION FROM THE NH SYSTEM DIRECTLY INTO THEIR SYSTEM. So the two do talk to each other after all. Plus, they sent me another entire second transponder in the mail. Never underestimate government incompetence.
Sounds more like outsourcing to the lowest bidder.
It sounds like the representative was unaware of what they were talking about or just didn't know. I'm glad it was very simple as logging in and paying online, though.
The transponder is probably the issue, not the system itself. It’s definitely just some kind of money scheme that they don’t support both transponders though.
I think it's NJ but maybe NY EZ Pass. They keep sending me what I presume is a bill for the previous tenant at my address. Every single time I write on the letter, Does Not Live Here Anymore and also Return To Sender.
They keep sending them. But I think I might have been a little saltier on the last one and haven't seen one in a few months. lol.
It may not just be incompetence. It may be anorher fraudulent way to fill the govt coffers.
These phone operators hang up intentionally when they feel the call will be too problematic. Also the trouble in connecting the call and delaying you to connect is also part of the scam. They simply don’t want to hear or deal with you.
lots of operators are under the gun, time-per-call wise or having to make a call resolved quota, theyre not really doing it because they dont want to deal with it, they just learned it from a coworker or whoever trained them
Yep. Same way companies know they can get away with things because the legal process is so long many give up.
"Rebates" are a great example of this theory at work.
That's what I do tbh
@@smokebuddy99 Can 100% confirm. When I worked for TPUSA as an Apple Senior Advisor for iOS it was so common and rampant that I was actually able to leverage it to my team's advantage. I told them straight up, "This call timing scheme is fucked, it's not good for anything except maybe the company's long distance bills and to avoid paying anyone any overtime. If you feel like you're hitting the limit on a call make sure they have the info they need & try to setup a call back. If they don't want to do that transfer them to me & either I'll get them to or I'll sit it out with them while they download iTunes on their shitty satellite internet in bumfuck nowhere & take 40 minutes to update their 5 year old iPhone on their Windows 95 desktop. We're here to do a job and that job is helping customers, not meeting some arbitrary call time limit. I don't give a shit." And very quickly we ended up being the team getting all the little perks & prizes for outperforming everybody else because we received constant glowing reviews for literally doing nothing more than our jobs and becoming really good at convincing even grandmas that they can update their stuff without anybody's help beyond us emailing them instructions and video links. It was genuinely that easy to beat the system.
Well done for escaping from New York and fleeing to the free world.
The "thank you very much" battle in the vindicator call was hillarious
That lady who said "good for you" when you mentioned moving to Texas was hilarious, god damn. And the last lady that went out of her way to mention they were in Albany and not NYC was also very eye opening lol. It seems like the more competent government workers do realize how broken NYC is.
The fact that that office considered his problem a *standard* problem they have to fix was shocking to me... It means a heck of a lot of someone's in NYC need to get their shit together.
If they work for the government they can’t be that competent.
Hopefully they don't get in trouble for that
@NateB some government workers are great! Easy to generalize and shit on all them from your mom's basement
@@NateB bullshit, There's plenty of competent people working for governments, they just never get into positions of power, because they aren't stooges.
What's the most impressive is that Louis does what most people don't and ask follow up questions even after it seems the initial issue was resolved to the best of the ability before conclusion or transferring, and that's how he found out that the notices were going to Maine.
Just imagine, he would have never gotten the letter saying he's in the clear either, because it would have been on it's way to Maine as well.
I learned the lesson many years ago to never assume that anything will go right. Assume that everything that can go wrong will go wrong when you are dealing with New York City or New York state. That letter is necessary for banks, creditors, and potential customers to verify that it is lifted. There's no way in hell I'm going to trust that they have the right address on file
@@rossmanngroup It's a horrifying way to live, to be constantly on alert that the people you're dealing with are likely incompetent and will not resolve your issue.
Thank you for sharing this video, it helps me appreciate more when I'm dealing with competent people.
Make sure to phone the county clerk and make sure it has been closed up. I wouldn't put it past them to loose the forms removing the lien and warrant
Man thank you for taking the time to document and share this experience, hope your day is going great!
When I was a staff accountant, this stuff was a nightmare. Playing nice with the state and irs wad awful because they hold grudges. Can't yell at them because ey will remember your name. And I can't tell you how much stress I had as the accountant, I can't imagine how the client felt. It was so bad sometimes that I sometimes couldn't even do my job. All I could do all day was be on a phone trying to solve just 1 problem.
Listening to this gave me extreme stress for you Louis. Glad it moved forward positively.
why do court summons NOT have delivery confirmation? yes it exists for physical mails as well! this seems like an essential part that could solve so many of these issues.
they dont want you to know. In most sane states, its required to be certified that the person being sued got the mail
In Ohio it's required that you receive the summons or else it's null. My boss tried to sue someone but the guy just wouldn't take the mail so it kept coming back to the court as undeliverable and we couldn't serve him lmfao.
makes too much sense so they won't
I don`t understand how this can happen. In Europe, when they file a warrant against you, they first have to prove you got it. If they cannot prove it there is no case.
The state of New York is one of the most corrupt governments in the entirety of the U.S. and they probably do things like this on purpose because people see these enormous taxation issues, get scared and assume they did something wrong because they don't know any better.
New York has hit a level of Bureaucracy that makes Gilliam's "Brazil" look functional.
Problem with Government is they have too many departments and more often then not, their left hand has no idea what the right hand is doing. I had similar problem, only not for tax and it has taken me two years to resolve it with a help from Governor- General and Attorney-General. It has taken them less then two weeks to resolve it.
Louis, you have incredible patience my man and I sincerely admire you for it. I hope Texas is treating you well and you continue to prosper. During one of you travels to Texas on the live stream you reprimanded me about being salty towards someone and appreciated it because in the last 4-5 years I've followed you I've learned some great lessons. So thank you and yes I did learn something. Have a good day.
Thanks for the kind comment, have a great rest of your evening sir
Holy shit this community can be wholesome
This requires Bureaucracy level 150 of 100 to get through this. It's.. driving me nuts having listening to this. I keep copies of taxes with federal, I'm going to start keeping physical copies for all correspondence with state and federal agencies. Man.. 2012, that's over ten years ago, what a nightmare.
They legit gaslit my man into believing he was a criminal. I love how you're super polite with people over the phone. My mother was watching this with me and said that you were raised properly. Especially the part where you're "OCD," and the she told me she has a binder filled with EVERY SINGLE ATM receipt she ever got XD. Guess this is a cultural thing.
Gaslighting doesn't exist because you're crazy.
I really love that in all these calls the more Louis becomes angered the more polite and deferent he becomes. You can feel the sanity slowly draining from his body.
You deal with people oin the phone the same way I do: be nice, courteous, and always wish them a great day.
Louis taking his time to thank the Clerk is awesome.
Thank you Louis for being the positive influence you are.
Indeed Louis is incredibly courteous and polite dealing with those people.
The way she said, “We’re in Albany.” made me burst out laughing. Wasn’t expecting that.
As an Albany native, I can confirm we don’t identify with NYC people 😂😂
Same, that made me laugh out loud 😆
Video needed a BURN meme when she said that !
🥺 P
Your bit about starting to feel like a criminal struck a chord with me. I feel like that's pretty indicative of what things are like socially these days in that so many people always assume everyone is a good-for-nothing cad. I'm really starting to believe it's deliberate because it makes people always second-guess themselves while putting the burden of proving innocence on the individual. It makes people not trust themselves, each other, and then everyone starts turning on each other. It's just to cover up the failings of the various systems in place around us that are supposedly there to help us and serve us. It's a rot that needs to be dug out before it infects everything and everyone. It's fixable, even in places like NYC. Moving to a better functioning place is understandable, and for most people it may be the best option available. It's not a long-term solution, though. Something's gonna have to change eventually. There's nothing to stop what's going on in NYC from migrating to other places. We should all work together to fix things so you can settle wherever and have things work. NY and TX have things to recommend them, and that's why millions of people call them home. That should never be lost.
City people live around so much bullshit it makes you callused, takes a level headed person to still see people as human.
INNOCENT UNTIL PROVEN GUILTY. RIGHT TO A SPEEDY TRIAL. NO CRUEL AND UNUSUAL PUNISHMENT. NO ILLEGAL SEARCH AND SEIZURE. FREEDOM OF SPEECH. FREEDOM OF RELIGION. THE RIGHT TO REMAIN SILENT.
THE USA IS NOT THE USA I GREW UP WITH.
Too many different departments that need to be disbanded and reorganized with a proper information handling system.
Amazing how a dumb clerical error can lead to all of this. You could tell from the way the guy handled the call, that he'd seen this problem pop up on several occasions, and he knew exactly how to fix it. I love that you took the time to thank him and you made sure his boss knew that the customer service they provided was appreciated.
The experience you had on the phone with him and his boss was very different from everyone else you'd reached down there.
You could hear right away that he was there to help him, first gather all the needed information that are actually useful to solve most if not all issues.... even though "technically you should be talking to those guys... but I know you know that they aren't doing their job... a job that I can do on my own".... ok sir what is your issue that I can help you with?
The way that he spoke is how I try to speak like when I deal with customers, and also the way I try to speak with customer support.
At work we have a IT staff of 3 people for about 2600 employees, and every single time I've called them I've always tried to make their job easier.
Having an IT background I always make sure that I basically know the answer before calling, even when calling different departments I always make sure to first refer to previous engagements make sure I have all the information that they could possibly need and then initiate contact.
Having worked for state government at a lower clerical level for 5 years... It's exhausting, doing things you know you will have to redo a different way in a month down the line because by law/procedure, your hands are tied. And you're waiting for finalized policy changes due to new admins/governors etc.
.... because they were in ALBANY lol
I worked a national register ID office here South of Río Grande (the next place to be invaded by USA) and here we are living hell... I had a ton of registers where they changed the ID code (along Witherspoon the birth certificate) without the citizen even knowing! They all came with"hey, I was about to get my passport/ enlist in a school/go to a medical procedure, and they rejected me because there was something with my CURP ID"...
And I thaught "boy, you are in for a 3 to 6 months rinde..."
That is what half of state employees do.... fix the f-ups from the other half...Its a self-sustaining civil service economy that is fed by high taxes.
I actually live in Berwick Maine, directly across the street from the Post Office. This is hilarious, I'm tempted to walk over there and wait for who ever owns that po box to come by and be like "Hi does the name Rossmann Repair ring a bell?" just to see their reaction. 🤣 I'm open to other suggestions too haha
This would be hysterical. I am curious what they say.
Do they have 11 years worth of delinquent tax return letters from NYS waiting there for me, including summons to appear in court?