@@simpleciscovoicetutorials79 Thank you. So far, so good. The biggest adjustment was accounting for the difference in the dial plan i.e. internal, local call, etc
Hi..very informative video. I would like to know, if it is possible to store the name of calling party and send the name along with the number to the callback script?
@@amoduck77 That should be possible. So is the name available as a variable within the script? If so, it could be added as part of the query string in the original API call to add the request to the DB.
Thank your for posting this! I am actively modifying it for my environment now.
Awesome! Let me know if you have any trouble. Also, I am working on version 2.0 and will post it when finished.
@@simpleciscovoicetutorials79 Thank you. So far, so good. The biggest adjustment was accounting for the difference in the dial plan i.e. internal, local call, etc
Thank you for sharing!
Thanks Ray! 2.0 is in the works :)
👏👏👏 thank you so much!
Thanks for this! have you found a way to embed it within Finesse?
I have not, but I'm sure it could be done with an in a custom gadget, but finesse is a paaaaain.
ua-cam.com/video/q-uVdZm4zQo/v-deo.html new video showing how to do that!
Hi..very informative video.
I would like to know, if it is possible to store the name of calling party and send the name along with the number to the callback script?
There probably is a way. How would you have the name of the calling party? A customer database matched by phone number?
@@simpleciscovoicetutorials79 yes, correct. From the customer database which is already stored in the backend.
@@amoduck77 That should be possible. So is the name available as a variable within the script? If so, it could be added as part of the query string in the original API call to add the request to the DB.
You can do this via the Session objects. Theres a good video on YT on how to to do this between scripts.
@@gnrslash4life do you have a link to that video? I would like to see it as well.