How to Leave the AMD User Experience Program [Telemetry]

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  • Опубліковано 8 жов 2019
  • The AMD User Experience Program collects & sends telemetry from your machine to their systems and can consume 1GB per day of your bandwidth. This video shows how you get opted into the program and how to properly leave the AMD User Experience Program or how to disable the AMD User Experience Program.
    Blog Post: grokshop.tv/how-to-leave-the-...
    Reddit with AMD User Experience Program Bandwidth Usage Information: / telemetry_amd_user_exp...
    Find it on Amazon:
    www.amazon.com/shop/grokshop
    Music:
    Special THANK YOU to my friends at Epidemic Sound!
    player.epidemicsound.com
    #grokshop #thegrokshop
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  • Наука та технологія

КОМЕНТАРІ • 70

  • @strudlj
    @strudlj 3 роки тому +16

    thank you so much dude! The WMI Host thingy was using 10-12% of my CPU because of the damn AMD Experience Program. Thanks again!

    • @Spectry-oj4lt
      @Spectry-oj4lt 2 роки тому +1

      it uses up to 80% of my memory lol

  • @PS3HASNOGAMES
    @PS3HASNOGAMES 3 роки тому +35

    For anyone looking, here's the new process to disable it:
    Open Radeon Software -> Click on the gear icon in the top right -> Click the "Preferences" tab -> Scroll down to where it says "AMD User Experience Program" and click the dropdown to the right of it that says "Learn More" -> Click "Leave" -> Click "Yes" and you're done!

    • @ripseqn4829
      @ripseqn4829 2 роки тому +6

      Thanks, hope you get an ice cream soon

    • @Jacob_Overby
      @Jacob_Overby Рік тому +1

      Thank you a lot!

    • @dontsmilexx
      @dontsmilexx 8 місяців тому +2

      Still works! I love you.

    • @TurboLoveTrain
      @TurboLoveTrain 11 днів тому +1

      Thanks m8, it's still right there just like you said.

  • @zxck.parrIG
    @zxck.parrIG Рік тому +2

    Omg thank you SO much, WMI Provider was using like 30% of my cpu and I searched for an hour or two trying to figure out why, and couldn't find a good video, and I came across this and gave it a try and it worked! Thanks 😄

  • @joannag4177
    @joannag4177 4 роки тому +11

    This was very useful to me, thank you for posting this video.

    • @azeem4458
      @azeem4458 3 роки тому

      Me also very useful

  • @cybermate2008
    @cybermate2008 6 місяців тому

    Thank you pal. absolutely helpful

  • @purplesplashyt
    @purplesplashyt Рік тому

    thanks for the grok shop to showing me how to stop the processs

  • @kenjuuts
    @kenjuuts 2 роки тому +2

    Thanks so much for this! it was using 10-15% of my cpu!

  • @shamilmish1238
    @shamilmish1238 5 місяців тому

    still actual! Thank you good man :)

  • @seadogharris2102
    @seadogharris2102 8 місяців тому

    THANK YOU!!!!!! I opted out.

  • @redbullekkristian2214
    @redbullekkristian2214 3 роки тому +8

    Thank you i updated amd software and my system got some errors in task manager i saw that WMI is taking 10% of my cpu for no reason so i closed the amd user experience program and it got fixed thx

  • @Shadowsign
    @Shadowsign 4 роки тому

    Helpful video thanks!

  • @bosstar3418
    @bosstar3418 2 роки тому

    luv u man u saved me
    i as getting high cpu usage because of this all the time thanks . a sub earned

  • @SeanDiamond22
    @SeanDiamond22 Рік тому +3

    I got snookered into this with a recent AMD CPU upgrade. How rude!
    In this case I have NVIDIA settings and not an easy way to exit through their graphics dialog, but glad to find this from the Grok Shop! I disabled the service and off I go... Thank you for this video!

    • @moondoggie563
      @moondoggie563 6 місяців тому

      I got infected with it with my new cpu as well. Can you tell me how you got rid of it?

  • @y0nd3r
    @y0nd3r Рік тому

    Very useful, indeed. Subbed and thx.

  • @Darre007
    @Darre007 2 роки тому

    THANKS MAN IT WORKED!

  • @shahiniqbal7300
    @shahiniqbal7300 3 роки тому

    Very Helpful.. Tanks

  • @midhun5314
    @midhun5314 2 роки тому

    Thank you so much! God bless you!

  • @pauberrymon5892
    @pauberrymon5892 3 місяці тому

    Awesome Great info Thnx 👍✌🧠

  • @serhumanodebonsai7751
    @serhumanodebonsai7751 4 роки тому

    Thanks for fix this!

  • @marvinnicolas1834
    @marvinnicolas1834 3 роки тому

    thank you it helped a lot

  • @viufy2727
    @viufy2727 3 роки тому +1

    You saved me, that thing was bugged WMI Provider Host.

  • @purplesplashyt
    @purplesplashyt Рік тому

    thanks it fixed it thumbs up

  • @miguelduffet4282
    @miguelduffet4282 2 роки тому

    Perfect. thank

  • @YoureWierdImN0t
    @YoureWierdImN0t 4 роки тому +1

    Thanks!

  • @mouse7429
    @mouse7429 3 роки тому

    thank you so much.

  • @Mart_EG
    @Mart_EG Рік тому

    TY💟

  • @daddyratt4065
    @daddyratt4065 2 роки тому +2

    Thanks so much, this was causing my wmi provider host to use up to 25% of my cpu and dropping my fps from 60 to around 5
    Ahhhh as I clicked "Leave" i saw wmi go from 20% to 0% cpu usage on task manager

  • @lakota676
    @lakota676 2 роки тому

    Thank you for this information. Found that AMD User Experience Program service was causing an error when attempting to pull system data via WMP Provider Host and eating about 10% cpu power constant due to it. Killing this stopped this unnecessary drain of system resources. This would have been much worse on other PCs as I'm running an 8 core processer clocked at 4ghz per core. Hate to imagine what that could have been on something that had less room to run in the background.

  • @xKynOx
    @xKynOx 4 роки тому

    Thanks dude

  • @lowfpsdude
    @lowfpsdude 2 роки тому

    Life Saver in 2021 as well

  • @leivavalen787
    @leivavalen787 2 роки тому

    thanks maaaan

  • @themajasticcreature
    @themajasticcreature 3 роки тому +5

    Help, they now use radeon software. There is no settings that I can finddd

  • @Ny-kelCameron
    @Ny-kelCameron 4 роки тому +2

    The program Performance Profile Client package(which I assume is the same if not does the same thing) also stores csv files on the pc daily....they take up a lot of space which builds over time, I've looked and found them in the C:/ProgramData/AMD/PPC/upload folder. Mine is already at 7 gigs.
    Is it safe to deleted these csv files over time? I have files from way back 2018 taking up space on my computer?

    • @grokshop
      @grokshop  4 роки тому

      Yes they are related and thanks for pointing out this important detail. Did you already leave the UEP? Seems like the service should clear any backlogged data when you "leave the program". I checked my folder on this same machine (used in the video) and it was empty. Unfortunately I didn't check it before leaving the UEP, so I can't tell you if it was already empty or got emptied when I left the program. I wouldn't think there would be any issue with deleting it. If your recycle is enabled, you can always restore from there if something goes south. Or you can temporarily back it up then delete it & keep the backup until you feel confident there's no issue.

  • @FernandoLXIX
    @FernandoLXIX 3 роки тому

    thx

  • @diparoff
    @diparoff 2 роки тому

    I love you bro))))

  • @xYamakaze
    @xYamakaze Рік тому

    I saw this in my task manager, but when I went to look at my data usage, it hadn't done anything, and I saw that I was already opted out of the program in my settings. Strange. But considering that it was running, it was taking up resources. So I've disabled the service and manually ended the task and it's gone. Hopefully it won't be back after startup. If it does, I'll just manually delete the file and hope that the rest of the program doesn't break. I doubt it would.

  • @bellezzaza
    @bellezzaza 2 роки тому +1

    Doesn't work for me, whenever I click Leave, the "Learn More" turns into "Handling" indefinitely. And when i restart, it returns right back to "Learn More". Pls help.

  • @thatchinaboi1
    @thatchinaboi1 Рік тому

    I hope this fixes the issue with my wired mouse disconnecting and reconnecting constantly and at random.

  • @Daniel-oq8sf
    @Daniel-oq8sf 2 роки тому

    pls help it doesnt work on new amd adrenalin edition one

  • @potstab2875
    @potstab2875 3 роки тому

    In 21.4.1 they never asked me on the update no ULA just re-enabled it. I am getting a little sick of team red now! I would like to delete the whole module.

  • @Sparky_007
    @Sparky_007 2 місяці тому

    AMD Ryzen Master software also does this.

  • @DConstructiveCritic
    @DConstructiveCritic 2 місяці тому

    This annoying program also gets installed with the AMD Ryzen Master program. To disable, open the AMD Ryzen Master, click on the settings menu (gear wheel) then navigate to User Experience Prorgam. From there you can select to Opt Out. Click apply and you're done.

  • @fredjones5719
    @fredjones5719 Рік тому

    I cant launch my AMD software to do this..cant find the icon anywhere.....

  • @russelrenznerosa8969
    @russelrenznerosa8969 10 місяців тому

    It's taking so much CPU and causes my PC to lag when it's newly booted. Using R5 5500, RX 5600XT and 16GB RAM.

  • @Malainor
    @Malainor 2 роки тому

    Dont mind data collection, but blue screens within 10 min then 10 sec after a "AMD User Experience Program Data Uploader could not start"?
    Ty hope this solves it ;O.
    i really hope so the disrupted com 10016 1 sec after is main bluescreen reason i think.

  • @maheshdr9635
    @maheshdr9635 2 роки тому

    shit had my laptop fan speed f-ed up

  • @zwayne4822
    @zwayne4822 2 роки тому

    Mine was using up to 10gb of ram

  • @user-wy5iu5in3c
    @user-wy5iu5in3c 3 роки тому +1

    if you sees this comment please make a video on how to use the hardware reserved ram. in my pc i have 8GB of ram out of which 2.1 GB is hardware reserved and its kind a sucks.. hELP ME if YOU see this..Thankyou.

  • @casparroist2920
    @casparroist2920 4 роки тому +1

    How do I do this on the new client version?

    • @saiko6521
      @saiko6521 4 роки тому

      any solution?

    • @casparroist2920
      @casparroist2920 4 роки тому

      @@saiko6521 What do you mean? I have not yet found a solution on Adrenaline 19 or 20

    • @batsinthebelfry907
      @batsinthebelfry907 4 роки тому +2

      @@saiko6521Go to settings then general tab and it's down on the bottom right.

    • @yosbxbwkqkdnwks1ps478
      @yosbxbwkqkdnwks1ps478 3 роки тому +1

      @@batsinthebelfry907 thank you!!

  • @sheikhtashdeedahmed2740
    @sheikhtashdeedahmed2740 3 роки тому +1

    NOT applicable for newer adrenaline software. The option doesn't even exist.

  • @Lokithefeline
    @Lokithefeline 2 роки тому

    that app sucks up my RAM . i caught it using 8gb a few times

  • @michelbrodeur2023
    @michelbrodeur2023 Рік тому

    Note.. Explicitly made sure to NOT check that on install for a new sys.. installed whql-amd-software-adrenalin-edition-23.5.2-win10-win11-may31.exe driver package.. and found that both auepdu & auepmaster processes are running. Checked in the user prefs.. and it only lists join or learn more which gives a website. This appears to be looking like it's not joined and yet the fact is the processes are running.
    wtf AMD... I've been a very long time supporter but this sort of shit is NOT impressing me at all
    (Submitting it to my contacts there to see what they say and if someone screwed the pooch on this)

  • @purplesplashyt
    @purplesplashyt Рік тому

    and thanks to redeemer5703 for helping which process was using my cpu in wmi
    ua-cam.com/video/qyYB07SUPcI/v-deo.html

  • @ferrice
    @ferrice 2 роки тому

    this literally crashes my PC every three seconds