how to make good career in hotel industry | आपका career गेस्ट की अच्छी सर्विस के ऊपर निर्भर है |

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  • Опубліковано 29 тра 2019
  • In this Video I have explained how to give exceptional service to the guest by following the 6 A theory :-
    A-approach
    A-Assist
    A-Ask
    A-Allow
    A-Anticipatory service
    A-Appreciate
    Watch this video to have complete detail.
    Download the complete manual from my Instagram Page :-
    instagram :- / cvbioresume
    facebook:- / hospitality-. .
    twitter:- anand_chimpoo
    #customersatisfaction#6atheory#hospitalitymanagementhotel

КОМЕНТАРІ • 291

  • @kalpla
    @kalpla  5 років тому +22

    your most unhappy customers are your greatest source of learning
    download the complete manual from my instagram
    instagram.com/cvbioresume/?hl=en

    • @shubhamrana3675
      @shubhamrana3675 5 років тому +2

      Bahiya apna number dedo plezzzzzzzzzzzzzzzzzzzzzzzzzzzz kuch information lane hai mene abhi +2 kre hai

    • @rajsalam8012
      @rajsalam8012 5 років тому +2

      Sir pls i again request you pls make H.k dept video

    • @layeksandeep
      @layeksandeep 5 років тому +1

      I think taking care of your table is not a imprassive word..
      I think we can ask ... good evening mr.abc .i will take care of you tonight...

  • @indranilbasu7301
    @indranilbasu7301 5 років тому +14

    Sir, you are not only a good teacher but also a philosopher in Hospitality education...
    God Bless You 🙏🙏🙏
    Keep on teaching ur students

  • @MR.DEORA1
    @MR.DEORA1 5 років тому +10

    Sir, I am a receptionist in the club and I enjoy doing this work. Whatever I told you, I always do the same thing that the guest is always happy

  • @mansinagpal6087
    @mansinagpal6087 5 років тому +16

    Your are amazing sir. Currently I m pursuing hotel management and your videos keep me motivating more towards this industry..
    Love you lots💞
    Thanks for keep motivating 🔥

  • @vinayanandjantkal7465
    @vinayanandjantkal7465 5 років тому +10

    Bro i have been watching and subscribed when u were just 5k subs... I love that ur growing in youtube

  • @harshalbhavsar6840
    @harshalbhavsar6840 5 років тому +4

    Thank you sir for such wonderful vdo.. you are simply great..

  • @mirzashehroj1005
    @mirzashehroj1005 5 років тому +1

    yes i am the same professional but all used to say me kyu lakdi lera hai
    but deep inside i know how amazing experience when guest gets emotional to see you beyond hospitality
    believe me guest many times made me emotional because they literally cried for me
    till today i can imagine their euphoria moment under my service.

  • @surajjha3990
    @surajjha3990 5 років тому +6

    Aap mere bhaiya ke batchmate the #shashikant kumar naam hai unka

  • @PawanKumar-nk3yz
    @PawanKumar-nk3yz 5 років тому +3

    Thank you sir is video ke liye
    Mene bola or aap ne kuvh days me daal bhi di thank you soooo much

  • @manojgogoi1500
    @manojgogoi1500 Рік тому

    Sir appne ese baatein dekhaya jo institute mein nhi sikha thank you sir

  • @abhisharma2481
    @abhisharma2481 5 років тому +1

    Thanku so much sir.. For maked this video.. Your all video is.. helpfull to me thanku

  • @paras75681
    @paras75681 5 років тому +1

    Thanks a lot sir really awesome theory. I will definitely apply your 6atheory on my guests, I'm working with a organization since 2006 but never got such a powerful and positive advice.

  • @ashwani_sharma_
    @ashwani_sharma_ 5 років тому +1

    Very experienced man...keep it up sir

  • @kaustavmukherjee8653
    @kaustavmukherjee8653 5 років тому +2

    Sir your words are like booster too me thank u sir so..

  • @nandasoni3377
    @nandasoni3377 3 роки тому

    Excellent sir ...bahat achha laga

  • @AbhishekRangadha123
    @AbhishekRangadha123 4 роки тому +1

    thanku sir for sharing ur knowledge and experience with us...

  • @raghukumar1500
    @raghukumar1500 Рік тому

    I m working before long time in the hotel industry i want tell you more thank mr.anand .one more thank so much for making like this kinds of video .

  • @iqbalali9096
    @iqbalali9096 5 років тому +2

    GREAT job

  • @shaktirathore8926
    @shaktirathore8926 5 років тому +1

    U Are amazing sir currently I am pursuing hotel management thanks for given motivation video we have learn to lot of your video

  • @RajuKumar-is5lx
    @RajuKumar-is5lx 5 років тому +1

    Thanks so much 🙏🙏sir really nyc video

  • @Innocent_Buds
    @Innocent_Buds 3 роки тому +1

    Chef what a mindblowing motivating video 👌👍absolutely true guidance chef , always helpful in every industry 🙏 I am having garage I always try to implement your As strategy 🙏

  • @rahulchauhan-kf7yp
    @rahulchauhan-kf7yp 4 роки тому

    Nice video sir..this video changed my life..because i am captian in rajori hotel delhi

  • @robinsarmota7524
    @robinsarmota7524 4 роки тому

    Thanku so much for advising sir 🙏

  • @vineetaverma7118
    @vineetaverma7118 4 роки тому

    Thankyou bhai for this excellent video👍👍👍👍👍👍👍

  • @lucifer4216
    @lucifer4216 3 роки тому

    Thankyou sir , i am the future hotelier and i am just learning from your experience and lectures and i saw your all videos in just a month thankyou for all these guidelines. Might this comment goes to your heart.

  • @vilasvilas7688
    @vilasvilas7688 5 років тому +4

    lots of love you sir

  • @Rakesh.k01
    @Rakesh.k01 5 років тому +1

    Awesome it's toooo helpful good job sir

  • @neerajbhatt940
    @neerajbhatt940 5 років тому

    Bhut khub sir! 🙏

  • @nikhilgedam1128
    @nikhilgedam1128 5 років тому

    Wonderful video sr.thank you so much for your help 🙏🙏

  • @varunbhati7428
    @varunbhati7428 5 років тому

    More,,, this was next level

  • @nitishkhatri708
    @nitishkhatri708 4 роки тому

    You absolutely right sir. And I am very appreciated these thing is very important in hotel industry like how to impress the guest and how to handle the guest. Thank you so much sir.

  • @mahiivlogstechnology9058
    @mahiivlogstechnology9058 5 років тому

    Wow amZing sir thanku so much

  • @ajoynarzari2330
    @ajoynarzari2330 5 років тому

    Sir bohut sekaiya apne muje is vedio se thank you so much sir.

  • @priyanshukeshari7937
    @priyanshukeshari7937 5 років тому +1

    You rr phenomenal sir

  • @aao_shorts_dekhen
    @aao_shorts_dekhen 4 роки тому

    Sir you are the best teacher

  • @koustavmajumder276
    @koustavmajumder276 5 років тому

    This is the best video Anand sir..
    Please do more this kind of important videos for us.. Its very helpful to survive in this industry... & m personally saying that... U r my inspiration.. Nd i wtchd all of the videos of yours... Thanks a lot sir.. We need your help..
    God bless you sir.

  • @rss9294
    @rss9294 5 років тому

    I am an hotelier, liked your views excellent.

  • @abhirajput3645
    @abhirajput3645 5 років тому

    You always motivate me sir.

  • @ShivaniUploader
    @ShivaniUploader 5 років тому

    Thanks for the information

  • @aseemsharma3192
    @aseemsharma3192 5 років тому

    Nice sir , for the new candidates.. it's really helpful..

  • @karanbansal4001
    @karanbansal4001 5 років тому +1

    Great sir

  • @royroy7031
    @royroy7031 5 років тому

    good job brother
    I really like you video
    I see your every video

  • @baristanur2003
    @baristanur2003 5 років тому

    Hello sir, my name is noor, im from oman. Im working in a cafe,dessert here. Im a server i always following ur video. Really you are the best motivator in my eye. Thank you so much ❤ wish you all the best

  • @sanjoymondal9654
    @sanjoymondal9654 5 років тому

    Nicely done.... I loved it

  • @vishalbhosle9708
    @vishalbhosle9708 5 років тому

    Thank you so much sir for this information it will help to everyone to make a smile on guests face

  • @VenuGopal-ie7do
    @VenuGopal-ie7do 5 років тому

    Truly motivating.......👏🏻👏🏻👏🏻

  • @styroidgaming8408
    @styroidgaming8408 5 років тому

    Thank you sir we learn much form this video

  • @hi-techshikhar4797
    @hi-techshikhar4797 5 років тому +1

    NYC Video Sir....👍💜👍

  • @debasishdey3928
    @debasishdey3928 5 років тому

    Thank you bhaiya..

  • @rekharai4870
    @rekharai4870 5 років тому

    The experience shared by u is really very helpful

  • @nabakishoremallick2
    @nabakishoremallick2 Рік тому

    Great Sir 🙏🙏🙏

  • @PAHADIsajan
    @PAHADIsajan 5 років тому

    Nice 1 video sir.

  • @Captionfun150
    @Captionfun150 5 років тому

    Wawwww such a great information for f&b service 👌🎊

  • @binodkumarsingh6969
    @binodkumarsingh6969 Рік тому

    Thanks a lot

  • @raghavchopra1582
    @raghavchopra1582 5 років тому +4

    Sir please make a video on how to get internships in hotels during the degree in vacations

  • @amilkazmi1758
    @amilkazmi1758 2 роки тому

    Thank you sir love you

  • @invisible7319
    @invisible7319 5 років тому

    Hi sir this video is very very important for me but last some words are really ultimate. Keep it up

  • @priyanshukeshari7937
    @priyanshukeshari7937 5 років тому

    Superb video

  • @karannath177
    @karannath177 5 років тому +5

    sir please interview questions dalo

  • @jaleesahmadofficial9300
    @jaleesahmadofficial9300 5 років тому

    I'm impressed,

  • @Vij684
    @Vij684 5 років тому

    Impressed

  • @rajeshaadivasi802
    @rajeshaadivasi802 4 роки тому

    Thanks Sir

  • @Shubham-yc8eu
    @Shubham-yc8eu 5 років тому

    Nice theory sir 🙂

  • @mamtakushwah3125
    @mamtakushwah3125 5 років тому +1

    thanks sir

  • @PawanKumar-nk3yz
    @PawanKumar-nk3yz 5 років тому +4

    Sir please make a video on
    Ki industrial training me trainees ko hotel me kaise behave krna chaiye kaise ni krna chhaiye or kya hmare rules hote hai

  • @smmedia7950
    @smmedia7950 5 років тому

    Thanks sir nice video

  • @guruanshsinghbhatia1801
    @guruanshsinghbhatia1801 5 років тому

    thank you so much sir for your guidance...aapki har video kuch na kuch sikhaati h..and i m gald to have such a good mentor like u...love u sir...I hope we will meet one day...plz sir agar aap delhi aao to ek meet- up rakhna plz....main zarur aaunga...thankyou sir ly..

  • @Shubham-yq3fs
    @Shubham-yq3fs 5 років тому +1

    Very nice video sir. Please make a video on the topic. How we can apply for management trainee by walk in

  • @priyanshukeshari7937
    @priyanshukeshari7937 5 років тому

    Wow osm

  • @swarajpatel3397
    @swarajpatel3397 4 роки тому

    Sir U r great .....sir 🍽️ 😃

  • @priyanshukeshari7937
    @priyanshukeshari7937 5 років тому

    Helpful video sir

  • @islamik.status8854
    @islamik.status8854 5 років тому

    Suno bhai mere ko or bhi kuch sikhna hai sarvice ke ware me bhai thanks bhai aPka video bohut accha hai bhai main isse bohut kuch sikhne ke liye mil raha hai bhai.........

  • @mohitk2399
    @mohitk2399 5 років тому

    Very nice sir
    Good

  • @bhupanderthakur6211
    @bhupanderthakur6211 4 роки тому

    Sir I am big fan for you

  • @rajeshaadivasi802
    @rajeshaadivasi802 4 роки тому

    Super video sir

  • @aashishkumar5981
    @aashishkumar5981 5 років тому

    NIC video sir

  • @astickbhandari8369
    @astickbhandari8369 Рік тому

    Super sir 💓💓

  • @sumitbhoi1675
    @sumitbhoi1675 5 років тому

    Nice vidio sir

  • @nedlloydjohn6563
    @nedlloydjohn6563 27 днів тому

    Bosss you are amazing ❤.
    Only i need to know sometime there is rude guest. and when u speak very politely and nicely to them still there speak to you in a rude way how to handle this type of guest

  • @differentcase5972
    @differentcase5972 5 років тому

    U r great sir😊

  • @pruthwirajnagrale425
    @pruthwirajnagrale425 5 років тому +1

    Muze apki yahi adat pasnad hey ap jitna kam ho otna hi bolte hey

  • @informationtechnologyhub
    @informationtechnologyhub Рік тому

    Very nice

  • @MrBishalroy2000
    @MrBishalroy2000 5 років тому +15

    Can you make a video on tips for freshers or 1st year students... How to make a good impression from the day 1

    • @HarpreetSingh-si4rq
      @HarpreetSingh-si4rq 5 років тому +1

      Whatsapp me for full information 6390308315

    • @harshilranjan4947
      @harshilranjan4947 5 років тому

      @@HarpreetSingh-si4rq sir sahi me batao kuch ...

    • @WafaAbbas
      @WafaAbbas 5 років тому +1

      Grooming and your communication skill and your personality always matters in hotel industry it makes an different and a good impression on others .

    • @santoshkumarraut1387
      @santoshkumarraut1387 5 років тому

      I'm ur big fan sir...

    • @mohdjamshedsaqlaini7190
      @mohdjamshedsaqlaini7190 5 років тому

      @@HarpreetSingh-si4rq bhai main bhi kerna chata huu

  • @sortedsiddhu
    @sortedsiddhu 5 років тому +1

    chef ke liye ek poora video banao na sir plzzzz....aur info ke saath I mean part 2.Kitna earn karta hai kya scope hai.Ek executive kitna kamata hai

  • @arshanalam6186
    @arshanalam6186 5 років тому +1

    Roz upload krye sir plz

  • @KabirSingh-ot7rs
    @KabirSingh-ot7rs 5 років тому

    Luv u sir

  • @devanshthapan9656
    @devanshthapan9656 5 років тому

    Saluate to you Sir

  • @souravbhowmick2475
    @souravbhowmick2475 5 років тому

    Sir plz make a video from welcoming a guest to end . How to give menu, service procedure, each and everything

  • @amarsinghrawat5353
    @amarsinghrawat5353 5 років тому

    Nice

  • @vikasyadav-bf3ex
    @vikasyadav-bf3ex 5 років тому +4

    Sir pls make on how to do upselling?

  • @Astroatuludeniya
    @Astroatuludeniya 5 років тому

    गजब हो भाई तुम

  • @raosunnyyadav2920
    @raosunnyyadav2920 5 років тому +1

    nyc

  • @mountainloverbunny
    @mountainloverbunny 3 роки тому

    Guest is always right
    Yes it is really truth in HM

  • @aneeshsingh8165
    @aneeshsingh8165 5 років тому

    bhayia 👌👌👌👌

  • @Rishu-Trackers
    @Rishu-Trackers 5 років тому +2

    can you make video on FO DEPARTMENT.

  • @sumitrathore2607
    @sumitrathore2607 5 років тому

    Nice vidio

  • @kshitijshinde2150
    @kshitijshinde2150 5 років тому

    Sir Please Many of us are starting college internship so please make video on it how to behave things to take care 🙏🙏👀🙏🙏

  • @shatrunjaytiwari9130
    @shatrunjaytiwari9130 5 років тому +9

    Sir plz make a video on cruise , how to apply? Which cruise company is best ..

    • @Food_slide
      @Food_slide 5 років тому

      Everythin is Here join India’s First UA-cam channel for budding chefs
      ua-cam.com/channels/PVYyW-QfZMJGgPmzjWdrcg.html

  • @truesurjo
    @truesurjo 5 років тому

    Nice job. I really appreciate. If you anything for hotel sales department, then please kindly share. Thanks in advance 🙂👍

  • @user-hj5ni3qq8l
    @user-hj5ni3qq8l 4 роки тому +1

    Sar diploma in food production par video banaeya