Hello Mark, I viewed 20 minutes before I sat the AZ900 exam. Your video helped me immensely in doing the initial steps. You have done a great help to others by explaining the process in a way no one else has done to this detail. Well done and keep it up.
Hi Mark, i want to thank you for this extremely valuable and resourceful video. Without watching this video twice, i would have struggled. I had my exam and i passed it. Thank you again Mark. Stay safe.
Thanks for your tips Mark Anthony. I "tried" to pass the exam today but it was just awful, it took me several minutes to validate my ID, the app kept crashing and the icing on the cake was the proctor who asked me to film the "table" twice then stopped the test abruptly because "I didn't want to film the table" (which I had done, twice !!!). If you have the possibility to pass the exam in an exam center, go for it. Otherwise, prepare for a lot of pointless stress.
Hello! I want to thank you for this video.. Yesterday night I watched your this video because today's morning I was having my exam.. Your video literally helped me throughout the check in process of exam..I shared this video with my friends also who is going to take exam..
Thanks so much for this video Mark. I was looking for something like this, in order to be prepared for my online exam. For example, i thought i had to download an app few days before the exam. Now i know that it´s must done 30 minutes before the exam.
FYI: do not read the questions aloud, you will be dismissed without warning... when your dismissed, it looks like a technical error, the program becomes unresponsive. I gave the 800 # a call and waited 23 mins for a representative to answer and that's when I found out my test was forfeited for reading aloud. To me, this is the easiest way to create profits, majority of people read aloud or talk there way through a situation when reading. This is ludicrous and I will no longer use your exam services
Thank you for sharing this and making a really helpful video! I am about to take my PTCB exam and am using onVue. I signed up and was confused about the photo uploading part. This really helped! Thanks again!
I have the following same situation in 2 laptops: Windows 10 (Home/Pro), the downloader (software to test) pass all well, mic, bandwidth and video camera. But always in real time when I try to start the exam the video screen is blue for the proctor, but in my side I can watch myself and even with the red text "recording". The 3 firewalls (domain, public, network) are down, same for the Windows Defender (own antivirus) all about VPN and Proxies are down too. What could be wrong?. Thanks for your support
@@markanthonyv.melendres3803 I did do this in 2 laptops, and always the same result, even with the Router's firewall to have open the port 1935 for the video stream
This is very informative , I was worried before my exam day but your video helped me to understand the process and I was prepared during exam ....Thank you
Hello Mark, with the lockdown in my city I can only take the exam at home, I will take the exam tomorrow and your video helped me a lot. Thank you so much.
I have one question... I have to close windows defender and my quick heal antivirus also? Which is on the bottom right side of screen. But i cant close them please help.
In the first time, don't close it. But if ever the onVUE application won't work, that's the time you need to close your anti-virus and not your windows defender. If problem still exist, finally, you close your windows defender.
@@markanthonyv.melendres3803 thank you so much for instructions ... i completed my az 900 exam today with 835 marks... one additional note for others: select all options low during knowledge survey before exam.
The "BEGIN EXAM" button will appear 30mins before your exam time. So it will appera at 130pm. Good luck and GOD BLESS on your certification exam online.
Firewalls off, VPN off, connection is good. Camera use is enabled. During the check in time, the diagnostics pass on the mic and camera. Yet they tell me they cannot see me. Has anyone had this issue and know of any workaround?
Yes. I just advised them to change the ACCESS CODE (New Proctor) to continue your exam. I also experienced this kind of problem. Just go back from the start to have new access code. Good luck and GOD BLESS!!!
@@silva0003 Yes its pretty trash. They changed different proctors multiple times and gave the same advice/responses, "Restart the onVue app" , "Restart your laptop" , "Do you have another laptop?". It pissed me off and now I have to contact their customer care to resolve their problem. Edit: You can contact them through Live Chat thru here (home.pearsonvue.com/Clients/Oracle/Customer-service/OnVUE.aspx)
@@bobyford8051 yea I tried different laptops, wired and wireless, same issue. I wouldn't bother with customer support. Their customer support is trash. They have no technical knowledge in trying to resolve the issue. They keep telling me it's my connection or firewall when I told them 100 times my firewall is off and connection is good. Good luck!
I m facing issue to launch simulation can you please tell me , how can we solve this? I HAVE tried with the all background apps should be off firewall off anti virus off..but still simulation not working
Hi I tried to take the exam and received a message "Onvue is already running. I closed out all screens so Im not sure what I did wrong? It would not allow me to reschedule the exam. I will need to call PearsonVue.
I'm sorry this happened to you. There was no one for me to call due to holiday weekend. I sent an email to PMI and Pearsonvue. I hope to hear from someone on Monday.
Thank you very much brother ! This video is very very helpful because, I'm currently preparing for my first online cisco exam. And also I have not any experience about pearson vue platform. Keep it up ### Good Luck !!!
hi Mark, just want to ask where can I get the access code for me to be able to take my exam online in the comfort of my house. your suggestions and advice would be highly appreciated
This may sound like a strange question, but are we allowed to use a mouse pad for the mouse? My mouse doesn't work on my desk without something being underneath it.
after all documents & photos uploaded, the waiting time is 15 minutes ? and we sit in front of computer and do nothing? cannot go anywhere, correct ? the 15 minutes are maximum?
@@markanthonyv.melendres3803 noted, haha, just afraid while waiting, i cannot do anything., cannot leave from webcam, cannot read, quite struggle, haha..
@@markanthonyv.melendres3803 Thank you Mark, I have sent this link to whoever is doing the certification. Hope you get more subscribers. Keep up with the good work! 😊👍
What other government ids are allowed. And is there any option select OTHER ID in the select identification type other than passport and driver's license
Hello sir,thank you for this helpful video.I just have one question.As you wanted to put access code for your mobile phone the code in the right corner was different and you typed the first code you got as you entered the exam.Is this how you should do it? I would be glad to hear again from you,thank you in advance😊
How long browserlock is it? i should have taken the exam tonight. but suddenly browserlock and my onvue is closed. but i wish i still can take exam soon
I am trying to take a test in a week at home and upon trying to use the Pearson Vue app, it seems like it checks my mic and video (working) but at the system test sample exam it just lags there and doesn't do anything. I have tried plugging my ethernet cable directly into my laptop also. Do they have availability to take the test at a testing center during this pandemic? I live in the U.S.
Hi, today I had my exam but after ckicking on launch button getting this error message - ITS Secure test delivery browser has stopped working. I could not start my exam.Can you plz suggest what should I do to resolve it?
hi there, i tried the exam today but didnt work out, pearson vue camera was frozen mine was normal, could you imagine any reasons for that?im doing the exam by home.
@@markanthonyv.melendres3803 I think the reason was because I was using my cell phone as web cam with the app droidcam, it passed all the tests tho, however was doing some tests and might be it.
My mac book speakers are not working properly, but my mic and webcam works perfectly well, Can i proceed with that laptop to write my exam or my laptop speakers should be must?? Does the proctor talks to us , my speakers are not good :(
Hi Mark , thanks for the video !! just wondering apart from make sure the desk is all clear (only has laptop) , do I need to remove other furnitures? just get notice that the local test centers are closed and I have to reschedule my exam at home....really worried about it. and also what if I want a break in the middle, will that be allowed? thanks in advance !!
No need to remove furniture but if the proctor wants to remove it, then you must remove it. So much better to plan your exam area ahead of time. The "breaks" depend on what type of exam you will take. What exam are you taking?
@@sallywang7778 yes you can if the "BEGIN EXAM" button appears. In other certification exams online, the "BEGIN EXAM" button appears 30 minutes before the exam.
@@markanthonyv.melendres3803 Hi Mark, it's me again :) going to take my second part of test at home. Just wondering what if there is any wifi disconnection issue happen in the middle ? does anyone tried to use their phone data to finish the whole 3.5h exam? Thanks in advance !!
@@sallywang7778 If you wish to use it as a back up, please ensure that the mobile phone is away from you. Also, your mobile data signal must be in 4G+ LTE or LTE-A or 5G.
I did all the steps. I got message in the chatbox saying we will launch your exam shortly. Chat box got closed in ten minutes. Nothing else happened. I waited for 45 mins but no exam screen appeared. I am not able to contact Pearson. What should I do?
I also experienced it. I waited for 10mins and the exam was not launched. I did closed applications openned on the lower right side of my laptop. After that, the exam launched automatically. I think we had same experience. You need to report it to pearsonvue for reschedule. They will entertain you. Good luck and GOD BLESS.
Doing networking fundamentals. Why is there a rule for no scratch paper? How will I make my tables for subnetting? Is there a exam tool that will let us draw on it for subnetting?
I'm having an issue.I've tried to attempt the test twice and each time i appear 30 minutes before the exam time(as per instructions) do a system test and wait till the exam time begins. And then when the exam time starts, i refresh page but then i don't find any *Begin Exam* option anywhere at all. What's the problem and what do i do? The only thing i was able to do with that short time before the window closes was to reschedule it,again.
why is my webcam did not detected when system test? i've tried zoom, google meet and online webcam checker and it works perfectly but didn't work on pearsonvue webcam system test, any suggestion on this issue?
Hey Mark, I had my exam rescheduled today but i was not able to take it as proctor was not able to see me even though my laptop was connected to wired connection and I was able to see me on the recording window (last stage of the check in process). any idea why i faced this issue?
You still have plenty of time to troubleshoot. They will give you another 30mins to 60mins in your exam time. This was based on my experiences. But if your resolution doesn't work, you inform them thru their website and email them the following: 1) Access code 2) Exam code and name 3) Exam time and day 4) Your problem encountered Hope this will help you a lot.
Everytime I start the simulation it comes up with Hmm somethings wrong please return to the prior step and try again i deactivated anti virus and ran the program as administrator but it keeps coming up
hi mark, i have scheduled azure exam on 4th of september, when i wil be able to see begin exam button because this time i see there only reschedule or cancel button, but no begin exam button as i wrote, is it visible only on the day of the exam? thank you a lot
I have acheduled microsoft azure exam by pearson vue proctor but not able find how i can start the exam.i got the email which i scehuled exam but in pearson vue click irmts opening microaoft site from there its not opening person vue.how i can start the exam
You need to access your Microsoft account where you schedule your exam. That's the only way you can see the "BEGIN EXAM" of the Pearsonvue of your Microsoft Azure exam. Good luck and GOD BLESS.
@@markanthonyv.melendres3803 can u tell if choose wrong answer in microsoft certification exam so my marks will duduct bybusing negative marks??or it will not effect in marks??i mean here negative marks is also??
This is the only statement i searched on. "Both, Online PMP test as well as Center Based testing now have a built-in 10-minute break in the examination process. The four-hour exam is now divided into two parts. Once candidates complete the first part of the exam (2 hours), their 10-minute break starts" www.educationedge.ca/introduction-to-the-new-pmp-online-exam/#:~:text=Both%2C%20Online%20PMP%20test%20as,their%2010%2Dminute%20break%20starts.
Hi. Thank you for this video... Please how do you remove the OnVue download from your system when done? It is not on my applications and programs list. My system is still showing like it is in proctor mode and I don't want this. Kindly help...
I have following situation : Windows 10, the downloader(software to test) pass all well, mic, bandwidth and video camera. But always in real time when I try to start the exam the video screen not visible to proctor, but from my side I can watch myself and even with the red text "recording" . No VPN, firewall, antivirus was on and all passes the system check and I was not allowed to take exam, what was wrong? And can anyone give any advice on this issue?
Hi! I was trying to run a test on my system the after completing the microphone, audio and webcam test, I ran across an error while checking my internet connection. It say "Your network does not meet the requirements to take an exam". Is there a way to fix this issue? thanks!
Hi Mark, anytime i tested to enter the exam simulation, I faced to this message: browser lock is loading please wait. And nothing is happen. Can you please help me about this problem.
Please refer to this at PearsonVue website: home.pearsonvue.com/cp/client-proctored-client-support-FAQs#:~:text=Browser%20Lock%20requires%20all%20disallowed,for%20Browser%20Lock%20to%20run.
Hi Mark. What if we don't have license or passport for ID. I have government issues Id while uploading the id it asked for only Two options (driving license & passport only) . which one should we choose for government id other than passport, driving license. Can you please let me know how can I proceed in that uploading ID step
Hiii..I dint get any completion mail after I finished my exam... What should I do? I can only see status : pass on my screen. How to checky exam status
Congratulations you passed the exam. You see the score sheet on your PearsonVUE account. But it will have some delays on your email address. You just wait for it until tomorrow or the day after tomorrow.
Hello Mark, Please i had my exam pl300 this day, i passed all those steps but i had probleme before lunch exam. now i don't know what can i do. i cant reschedul my exam i dont have any help i'm deborded can you please give some suggestion?
vc já fez algum exame online? Vc poderia me falar se a self e as fotos do quarto que é pedido antes de fazer o exame, tem que ser tiradas na hora? E tudo bem se o doc de identificação for a CHN e se é preciso interagir muito com o examinador?
Hello, dose the proctorcam link work anytime or just 30 mins before exam? My exam is coming in few days but I can't open the proctorcam link shown in your video, not even reach the page to enter the access code. Please advise.
Hi Mark! this video has been really helpful and I have a few questions! 1) Step 8: prepare workspace. i have extended monitor which i can unplug, do i need to remove it from my desk? if i place books and the extra monitor on the desk beside me which is not within arm reach. is that alight? i noticed that in your picture, the door is not close, do i need to take picture of closed door? is this pictures taken via video camera or uploaded from phone gallery? 2) Sound: what if a plane flies by my house, the proctor may contact me right? do they speak or chat to us? thanks!
1) You need to clear your table so that the proctor will not questioned you. But if there's books or extra devices, the proctor will ask you on that and maybe, he will suggest to remove it from your table. Its not a door actually, its a cubicle in our office. 2) There's no problem with that.
@@markanthonyv.melendres3803 Hello! thank you for your prompt response! i also noticed that someone asked about how much of the body needs to be shown in the video cam. and you have indicated arms and shoulders. i just tried to sit to show arms and shoulders too and realised that its not a comfortable position for me. how do they indicate how much arm do they require to see?
@@jasminelim1239 I think they have an application for that. I don't know what it is. But they can see if you are trying to cheat or any unusual movements.
@@markanthonyv.melendres3803 hey! thanks for your reply. i checked via the onvue chat, they mentioned that I just need to show my shoulders and above. arms are not required (: and i can actually adjust how i sit throughout the exam, so long as my face remains visible. its hard to imagine remaining in the same position for the many hours. and to get penalized for moving (:
Yes. You must be isolated on a certain and quiet room. The presence of other PC may cause noise and you must not be interrupted by someone. So the proctor will ask you lots of questions. To avoid it and have fast transaction with them, follow what they want.
sir pwede po pa help? nag pasched ako 10:15am check in time, pagka 10:15am clinick ko na yung begin exam sa dashboard ko, pero lumalabas yung message na 'We’re sorry but you missed your check-in window making this exam unavailable for delivery.' paano po kaya ito?
Dapat hindi yan ganyan. Kc kung 10:15am ang exam mo, may palugit sila dian. But if that's the case, you need to make ticket for this. Try to contact pearsonvue on this. Give them all the necessary information of your scheduled exam and what happen.
Sir, I have a paper on 9sept 2020 remotely invigilation exam at home but i have my national id card in Urdu and also have expired passport. Please advise my national id card in Urdu can be acceptable on photo identification???
@@zaibkhan6834 Since that is a government ID (National ID), it will be acceptable to pearsonvue. Good luck and GOD BLESS on your certification exam online
If I want to give an exam on say 30th and fepm home, is there any cutoff date of scheduling my exam, like minimum2 days before. Or I can schedule it on 28th also?
You can schedule your exam anytime. Just check available schedule. There's no minimim time. You can schedule your exam on the 29th as long as theres the available time you want to take the exam at home.
Very helpful video. But Can I go through all of the procedures only on the exam day? Because I have downloaded OnVue app.my exam is is 3 days later. I can't see the options in the app you showed.
Hi, Thanks for Guiding with clear procedure.... Pls clarify can I use 1) laptop cooling pad as this is must for my laptop due to overheating and 2. external usb port for wireless mouse and keyboard ,cooling pad...
Your most welcome. 1) Yes you can use it as long as it will not interfere your whole examination time. 2) Yes you can use it all. You will take a picture of that and the proctor will see what you are using.
Hi.. can we change to different network in middle if our current network has some issues and failed in the middle.. can we choose to different internet network at that time?
Yes you can but you must plan this before your exam time so that you can troubleshoot it on a fastest manner. Like if your main internet connection is thru WiFi, then you encountered problem, you must automatically activate your mobile WiFi for your secondary connection.
@@markanthonyv.melendres3803 I have run the system checks on both the networks, one is LAN and the other is a modem.. both successfully passed the system checks.. so if problem occurs with one network, can we switch on to the other to proceed?
Hi, if you cant make notes on scratch paper, how do you make rough notes? I know that at the test centre youre given a whiteboard and pen but what about at home? thanks
Hello, during your onVUE online exam, physical paper sheets are not encourage to use. There is an online whiteboard that you will use as your scratch paper. No anything on your table except your Laptop or PC of course.
This is helpful. Is the online whiteboard equivalent to like Microsoft paint or Notepad? Does it have any editing features? Does it remain available for the entire test or does it close after each question and you have to open up a new one each time? Thanks!
Hey, I have completed all the steps and when proctor launched my exam a pop up called browser lock keep on coming so, I was unable to write the exam.I couldn't figure it out.Can you help me with that??
I think you have some opened applications if there's pop up happened during your exam. You need to close all of it before you proceed to your certification exam. You can see it on your lower right side of your PC.
@@markanthonyv.melendres3803 Hey, I am using my personal laptop(HP). Initially when the test wasnt loading, they asked me to close Skype and similar applications from Background processes in Task Manager. When I did that, I got a popup that BrowserLock is loading, please wait. I had hope that the test was loading. Despite waiting for more than half an hour after that nothing happened. Thankfully there were people to support me over chat but the end result wasnt positive. We tried for more than 2 hours but I couldn't appear for the exam as it didnt launch ..... Any advice?
@@000avantika you can search this problem in Google. I saw that you need to end task for all .exe in the task manager. After saving files and closing windows from Google chrome and/or other browsing apps. Did you close your anti-virus too?
what about facial comparison policy.. if i select this , will there be any problem? because the proof i am submitting is a passport which i took 8 years back. will this leads to any facial comparison problems?
Hello Mark, I viewed 20 minutes before I sat the AZ900 exam. Your video helped me immensely in doing the initial steps. You have done a great help to others by explaining the process in a way no one else has done to this detail. Well done and keep it up.
a MUST WATCH video for all newbies on online exam
Hi Mark, i want to thank you for this extremely valuable and resourceful video. Without watching this video twice, i would have struggled. I had my exam and i passed it. Thank you again Mark. Stay safe.
Congratulations on passing your online examination. Your most welcome!!!
Can you tell me if I read my question a little bit loud for my own convenience , will tht cancel my exam ?
@@mandirasarkar7166 You cant read your questions loud, that will be treated as unfair means.
Very nice. Really helps ease my mind going into the proctored version for the first time. PearsonVUE should pay you for making this video.
My concern is to help everybody most specially, the first timer. Good luck and GOD BLESS on your certification exam online.
Thanks for your tips Mark Anthony. I "tried" to pass the exam today but it was just awful, it took me several minutes to validate my ID, the app kept crashing and the icing on the cake was the proctor who asked me to film the "table" twice then stopped the test abruptly because "I didn't want to film the table" (which I had done, twice !!!). If you have the possibility to pass the exam in an exam center, go for it. Otherwise, prepare for a lot of pointless stress.
It's a bad experience but had worth on passing your online exam. Congratulations!!!
thanks Mark for this very informative video buti nag tanong ako sa tamang tao . this guy is PROUD FILIPINO ...
Welcome sir. Good luck and GOD BLESS on your certification exam online.
Very well explained, in a step by step manner on how to check in. I feel confident giving my test online this week!
I review this video each time before taking exam :) Many thanks!
Hello! I want to thank you for this video.. Yesterday night I watched your this video because today's morning I was having my exam.. Your video literally helped me throughout the check in process of exam..I shared this video with my friends also who is going to take exam..
Thanks so much for this video Mark. I was looking for something like this, in order to be prepared for my online exam. For example, i thought i had to download an app few days before the exam. Now i know that it´s must done 30 minutes before the exam.
Good luck and GOD BLESS on your online certification exam.
I'm having my exam tomorrow.. this video turned out to be beneficial watching day before my exam
I have an exam tomorrow..Went through all of your comments and responses... Thanks for the help sir 🙏
Your most welcome sir. Good luck and GOD BLESS on your certification exam online.
Thank you so much Mark, God Bless! I looked everywhere for the connection of how to take the photos and your video offered complete clarity!!!!
Ang galing, thanks for sharing this very informative video sir. Keep on sharing your ideas. God bless u po sir
Welcome po and Thank you din po. Good luck and GOD BLESS on your certification exam online.
by far one of the best explaination i found so far, thank you very much for sharing your knowledge
FYI: do not read the questions aloud, you will be dismissed without warning... when your dismissed, it looks like a technical error, the program becomes unresponsive. I gave the 800 # a call and waited 23 mins for a representative to answer and that's when I found out my test was forfeited for reading aloud. To me, this is the easiest way to create profits, majority of people read aloud or talk there way through a situation when reading. This is ludicrous and I will no longer use your exam services
Thank you for sharing this and making a really helpful video! I am about to take my PTCB exam and am using onVue. I signed up and was confused about the photo uploading part. This really helped! Thanks again!
Good luck and GOD BLESS on your certification online.
Thanks ,i was do My exam today and this vídeo helping me a lot i have everything ready , less stress, and i passs
Congratulations on passing your online exam using onVUE application. Good luck and GOD BLESS on your next certification exam online.
Big help para sa lahat. Rerecommend ko ito sa mga kakilala ko. 😁
Thank you. Good luck and GOD BLESS on your certification online.
i had my exam yesterday...This video helped me alot.. thanks 🙂
Thank you so much. I have my exam in the next half an hour and this video is what I was looking for. Thanks again!
Thank you!!! Good luck and GOD BLESS on your certification exam online.
Thank you, this was very informative specially for people who are attempting for proctor based online exam for the first time
Thank you. Good luck and GOD Bless on your certification exam online.
very very thank you i was using my mobile as webcam so now i know i cant write exam without mobile
Good luck and GOD BLESS on your certification exam online. Don't use mobile phones as your camera, this is prohibited during exam.
@@markanthonyv.melendres3803 Thank you but in one part of the video there was a instruction saying they will chat or call you by phone...
@@rishiyogil.n.7222 Yes if there's a problem and/or they want to check your environment.
@@markanthonyv.melendres3803 yes thats wht so it need to be in same room or different or at hand reach since if face not detected the exam may end !!!
I have the following same situation in 2 laptops: Windows 10 (Home/Pro), the downloader (software to test) pass all well, mic, bandwidth and video camera. But always in real time when I try to start the exam the video screen is blue for the proctor, but in my side I can watch myself and even with the red text "recording". The 3 firewalls (domain, public, network) are down, same for the Windows Defender (own antivirus) all about VPN and Proxies are down too. What could be wrong?. Thanks for your support
You may change your laptop first, and if it doesn't work, you can try to change the proctor (ACCESS CODE). Repeat the process back from the start.
@@markanthonyv.melendres3803 I did do this in 2 laptops, and always the same result, even with the Router's firewall to have open the port 1935 for the video stream
Filipino Pride!!!! Salamat ng marami
This is very informative , I was worried before my exam day but your video helped me to understand the process and I was prepared during exam ....Thank you
This is a video I am looking for..... Thanks much Mark. .Doing great job
Your most welcome
Hello Mark, with the lockdown in my city I can only take the exam at home, I will take the exam tomorrow and your video helped me a lot. Thank you so much.
Your most welcome. Good luck and GOD BLESS on your online exam.
Thank you for this informative video!!! I will now take my exam at home using onvue app.
I have one question...
I have to close windows defender and my quick heal antivirus also? Which is on the bottom right side of screen. But i cant close them please help.
In the first time, don't close it. But if ever the onVUE application won't work, that's the time you need to close your anti-virus and not your windows defender. If problem still exist, finally, you close your windows defender.
@@markanthonyv.melendres3803 thank you so much for instructions ... i completed my az 900 exam today with 835 marks...
one additional note for others: select all options low during knowledge survey before exam.
@@0xsh1v4m9 Congratulations to you!!! On passing your certification exam online. Good luck and GOD BLESS on your career.
Hello I have exam later 2pm, when i check my exam details there is no “begin exam” to click on, will that be available later 1:45 only?
The "BEGIN EXAM" button will appear 30mins before your exam time. So it will appera at 130pm. Good luck and GOD BLESS on your certification exam online.
Mark Anthony V. Melendres thank you verymuch 😊😊😊
@@faithco3266 Good luck and GOD BLESS
Firewalls off, VPN off, connection is good. Camera use is enabled. During the check in time, the diagnostics pass on the mic and camera. Yet they tell me they cannot see me. Has anyone had this issue and know of any workaround?
Yes. I just advised them to change the ACCESS CODE (New Proctor) to continue your exam. I also experienced this kind of problem. Just go back from the start to have new access code. Good luck and GOD BLESS!!!
@@markanthonyv.melendres3803 had different proctors come and go as I logged out and back in. That doesn't resolve this issue.
@@silva0003 Yes its pretty trash. They changed different proctors multiple times and gave the same advice/responses, "Restart the onVue app" , "Restart your laptop" , "Do you have another laptop?". It pissed me off and now I have to contact their customer care to resolve their problem.
Edit: You can contact them through Live Chat thru here (home.pearsonvue.com/Clients/Oracle/Customer-service/OnVUE.aspx)
@@bobyford8051 yea I tried different laptops, wired and wireless, same issue. I wouldn't bother with customer support. Their customer support is trash. They have no technical knowledge in trying to resolve the issue. They keep telling me it's my connection or firewall when I told them 100 times my firewall is off and connection is good. Good luck!
I m facing issue to launch simulation can you please tell me , how can we solve this? I HAVE tried with the all background apps should be off firewall off anti virus off..but still simulation not working
Hi I tried to take the exam and received a message "Onvue is already running. I closed out all screens so Im not sure what I did wrong? It would not allow me to reschedule the exam. I will need to call PearsonVue.
Same happened to me and I have an exam today... please post the solution to this
I'm sorry this happened to you. There was no one for me to call due to holiday weekend. I sent an email to PMI and Pearsonvue. I hope to hear from someone on Monday.
Thank you very much brother ! This video is very very helpful because, I'm currently preparing for my first online cisco exam. And also I have not any experience about pearson vue platform. Keep it up ### Good Luck !!!
Good luck and GOD BLESS on your certification exam online.
Hi! Just followed the steps you said and my exam did well. Thank you on this
Where do you sit your exam from? From that software or from website? I'm sitting for aws cloud practitioner exam tomorrow in sha Allah.
How can I contact with you. I want to ask few questions
What to select if you dont have driver's license and passport ID?? I did not I saw it in your video.
hi Mark, just want to ask where can I get the access code for me to be able to take my exam online in the comfort of my house. your suggestions and advice would be highly appreciated
You can get your access code after clicking the "BEGIN EXAM" on your exam time.
This may sound like a strange question, but are we allowed to use a mouse pad for the mouse? My mouse doesn't work on my desk without something being underneath it.
Yes, of course, you can use a mouse pad.
@@markanthonyv.melendres3803 Thank you for your reply. By the way great video! :)
@@solocoversbydom9262 your most welcome
after all documents & photos uploaded, the waiting time is 15 minutes ? and we sit in front of computer and do nothing? cannot go anywhere, correct ? the 15 minutes are maximum?
Yes. You need to wait for the proctor until he talks to you via chat or phone call.
@@markanthonyv.melendres3803 noted, haha, just afraid while waiting, i cannot do anything., cannot leave from webcam, cannot read, quite struggle, haha..
Best video on UA-cam!
This has been so helpful! God bless! 🙏😊
Thank you. Good luck and GOD BLESS on your certification exam online.
@@markanthonyv.melendres3803 Thank you Mark, I have sent this link to whoever is doing the certification. Hope you get more subscribers. Keep up with the good work! 😊👍
@@vidyaalexander6443 Thank you very much for your support.
Can you upload a scan of your passport or do you have to take a pic?
What other government ids are allowed. And is there any option select OTHER ID in the select identification type other than passport and driver's license
Hello. Only 2 options but you can use any government IDs. Just choose "DRIVERS LICENSE" then use any government ID.
@@markanthonyv.melendres3803 okay thank u so much
@@debalinaghosh9936 your most welcome
Hello sir,thank you for this helpful video.I just have one question.As you wanted to put access code for your mobile phone the code in the right corner was different and you typed the first code you got as you entered the exam.Is this how you should do it? I would be glad to hear again from you,thank you in advance😊
How long browserlock is it? i should have taken the exam tonight. but suddenly browserlock and my onvue is closed. but i wish i still can take exam soon
Please check pearsonvue.com about the browser lock issue. There's a process on what you will do. Hope that you can take your exam sooner.
Thank you so much. Was really helpful. Would highly recommend your videos to my friends preparing for exam
Due to network issue my exam got schedule how I will get back my coupan
Hi I have deity picture stands in my room in one corner is that ok or should I remove it.?
It's okay but if the proctor will encourage you to remove it, please do it as well.
I am trying to take a test in a week at home and upon trying to use the Pearson Vue app, it seems like it checks my mic and video (working) but at the system test sample exam it just lags there and doesn't do anything.
I have tried plugging my ethernet cable directly into my laptop also.
Do they have availability to take the test at a testing center during this pandemic? I live in the U.S.
Yes they have if there's an open site. Please log-in your pearsonvue account and call the nearest exam center of your choice.
Hi, today I had my exam but after ckicking on launch button getting this error message - ITS Secure test delivery browser has stopped working. I could not start my exam.Can you plz suggest what should I do to resolve it?
you must checked some application working on your desktop or laptop. It must be stopped.
hi there, i tried the exam today but didnt work out, pearson vue camera was frozen mine was normal, could you imagine any reasons for that?im doing the exam by home.
You have some applications that open that might the onVUE app may not work. You may see it at TASK MANAGER.
@@markanthonyv.melendres3803 I think the reason was because I was using my cell phone as web cam with the app droidcam, it passed all the tests tho, however was doing some tests and might be it.
@@marcosofodao Mobile phone is prohibited in exam.
My mac book speakers are not working properly, but my mic and webcam works perfectly well, Can i proceed with that laptop to write my exam or my laptop speakers should be must??
Does the proctor talks to us , my speakers are not good :(
You need that speakers for you to be able to communicate with the proctor if he or she needs to talk to you
Hi Mark , thanks for the video !! just wondering apart from make sure the desk is all clear (only has laptop) , do I need to remove other furnitures? just get notice that the local test centers are closed and I have to reschedule my exam at home....really worried about it. and also what if I want a break in the middle, will that be allowed? thanks in advance !!
No need to remove furniture but if the proctor wants to remove it, then you must remove it. So much better to plan your exam area ahead of time. The "breaks" depend on what type of exam you will take. What exam are you taking?
@@markanthonyv.melendres3803 Thank you for your kind reply!! Can I start checking in process an hour before the exam ? I am going to take CPIM exam :)
@@sallywang7778 yes you can if the "BEGIN EXAM" button appears. In other certification exams online, the "BEGIN EXAM" button appears 30 minutes before the exam.
@@markanthonyv.melendres3803 Hi Mark, it's me again :) going to take my second part of test at home. Just wondering what if there is any wifi disconnection issue happen in the middle ? does anyone tried to use their phone data to finish the whole 3.5h exam? Thanks in advance !!
@@sallywang7778 If you wish to use it as a back up, please ensure that the mobile phone is away from you. Also, your mobile data signal must be in 4G+ LTE or LTE-A or 5G.
very clear and informative video , thankyou
Your most welcome
HI Sir good day, can I use mobile data by USB Tethering if my internet connection is unreliable? Thanks in advance for entertaining my question.
You can use mobile data using your mobile Hotspot not USB tethering. Your phone must be away from you and from the desk.
I did all the steps. I got message in the chatbox saying we will launch your exam shortly. Chat box got closed in ten minutes. Nothing else happened. I waited for 45 mins but no exam screen appeared. I am not able to contact Pearson. What should I do?
I also experienced it. I waited for 10mins and the exam was not launched. I did closed applications openned on the lower right side of my laptop. After that, the exam launched automatically. I think we had same experience. You need to report it to pearsonvue for reschedule. They will entertain you. Good luck and GOD BLESS.
@@markanthonyv.melendres3803 did you close the Pearson app too? There was camera recording going on.. No other app was open on my laptop
Doing networking fundamentals. Why is there a rule for no scratch paper? How will I make my tables for subnetting? Is there a exam tool that will let us draw on it for subnetting?
On the onVUE application, there's a tool that you can write anything. Scratch paper are prohibited to avoid exam fraud.
Thanks for your tipos Mark! From Bogotá, Colombia
I'm having an issue.I've tried to attempt the test twice and each time i appear 30 minutes before the exam time(as per instructions) do a system test and wait till the exam time begins. And then when the exam time starts, i refresh page but then i don't find any *Begin Exam* option anywhere at all. What's the problem and what do i do?
The only thing i was able to do with that short time before the window closes was to reschedule it,again.
why is my webcam did not detected when system test? i've tried zoom, google meet and online webcam checker and it works perfectly but didn't work on pearsonvue webcam system test, any suggestion on this issue?
Thank you po!! it helps me know what to do for my upcoming cisco exam.
Your most welcome. Good luck and GOD BLESS on your certification exam online.
Hey Mark, I had my exam rescheduled today but i was not able to take it as proctor was not able to see me even though my laptop was connected to wired connection and I was able to see me on the recording window (last stage of the check in process). any idea why i faced this issue?
Are you using company laptop? If not, maybe there's an application openned throughout your computer system that blocks the operation of the ONVUE.
Mark Anthony V. Melendres No I was using personal laptop
Maybe you had an opened application that hinders the next step for your exam
Great video. Helped me understand the process for my exam.
Your most welcome. Good luck and GOD BLESS on your certification exam.
If one hour before the exam, if I lost my internet connection or the connection is slow, how can I inform that to Pearson vue to reschedule my exam???
You still have plenty of time to troubleshoot. They will give you another 30mins to 60mins in your exam time. This was based on my experiences. But if your resolution doesn't work, you inform them thru their website and email them the following:
1) Access code
2) Exam code and name
3) Exam time and day
4) Your problem encountered
Hope this will help you a lot.
@@markanthonyv.melendres3803 thank you Mark :)
@@sweetice1111 your most welcome.
How do you use the white board for math problems? My concern.
Physical Whiteboards are not allowed but PearsonVue have whiteboard for solutions if there's math problems.
Everytime I start the simulation it comes up with Hmm somethings wrong please return to the prior step and try again i deactivated anti virus and ran the program as administrator but it keeps coming up
hi mark, i have scheduled azure exam on 4th of september, when i wil be able to see begin exam button because this time i see there only reschedule or cancel button, but no begin exam button as i wrote, is it visible only on the day of the exam? thank you a lot
You can see the "BEGIN EXAM" button on the exam day, 30mins before your schedule time. Good luck and GOD BLESS on your certification exam online.
I have acheduled microsoft azure exam by pearson vue proctor but not able find how i can start the exam.i got the email
which i scehuled exam but in pearson vue click irmts opening microaoft site from there its not opening person vue.how i can start the exam
You need to access your Microsoft account where you schedule your exam. That's the only way you can see the "BEGIN EXAM" of the Pearsonvue of your Microsoft Azure exam. Good luck and GOD BLESS.
@@markanthonyv.melendres3803 thanks
@@rahul_rv15 welcome
@@markanthonyv.melendres3803 can u tell if choose wrong answer in microsoft certification exam so my marks will duduct bybusing negative marks??or it will not effect in marks??i mean here negative marks is also??
Bro, it said we will get 10 minutes break during exam. That 10 minutes included in our 4 hrs or its an extra time. Please clarify me
This is the only statement i searched on.
"Both, Online PMP test as well as Center Based testing now have a built-in 10-minute break in the examination process. The four-hour exam is now divided into two parts. Once candidates complete the first part of the exam (2 hours), their 10-minute break starts"
www.educationedge.ca/introduction-to-the-new-pmp-online-exam/#:~:text=Both%2C%20Online%20PMP%20test%20as,their%2010%2Dminute%20break%20starts.
Bro.. during the system check process.. after lauch simulation the laptop is showing some issues with the browser lock... any solution
Hello, I think you need close some applications on your laptop.
Thank you very much, but Can i use headsets for microphone or should i use Laptop microphone to talk with them
Headsets are prohibited during online exam using onVUE by PearsonVUE.
Hello. I am about to take my online gmat exam with Onvue app. May I know if this check in process for gmat online exam??
YES! If it's onVUE application, it will work the same process. Hope you pass your GMAT Examination online.
@@markanthonyv.melendres3803 Thank you so much. Your video is extremely useful for me. 😃
@@phupwintpwintsoe3296 Your most welcome. please do share this to your friends that need guidance.
Excellent end to end explanation
Thank you and GOD BLESS.
I passed the exam today. Thanks for your good work @mark
@@sjitghosh Congratulations!!!.more online examinations to go
Hi. Thank you for this video... Please how do you remove the OnVue download from your system when done? It is not on my applications and programs list. My system is still showing like it is in proctor mode and I don't want this. Kindly help...
You can just delete the file.
Thank you. It didn’t restore my system to normalcy but I finally sorted it out. Thanks again.
I have following situation :
Windows 10, the downloader(software to test) pass all well, mic, bandwidth and video camera. But always in real time when I try to start the exam the video screen not visible to proctor, but from my side I can watch myself and even with the red text "recording" . No VPN, firewall, antivirus was on and all passes the system check and I was not allowed to take exam, what was wrong? And can anyone give any advice on this issue?
Hi! I was trying to run a test on my system the after completing the microphone, audio and webcam test, I ran across an error while checking my internet connection. It say "Your network does not meet the requirements to take an exam". Is there a way to fix this issue? thanks!
Hyy i have one doubt one taking pictures of I'd card shouldn't we did this with back camera?
Hi Mark, anytime i tested to enter the exam simulation, I faced to this message: browser lock is loading please wait. And nothing is happen.
Can you please help me about this problem.
Please refer to this at PearsonVue website:
home.pearsonvue.com/cp/client-proctored-client-support-FAQs#:~:text=Browser%20Lock%20requires%20all%20disallowed,for%20Browser%20Lock%20to%20run.
Hi Mark.
What if we don't have license or passport for ID. I have government issues Id while uploading the id it asked for only Two options (driving license & passport only) . which one should we choose for government id other than passport, driving license. Can you please let me know how can I proceed in that uploading ID step
Choose drivers license even though you have your government ID. It will be accepted by pearsonvue.
@@markanthonyv.melendres3803 thanks mark. Your video was helpful . I cleared my exam . thank you so much for the clear guidance
@@vidhyalakshmim7931 Congratulations. More exam online. Good luck and GOD BLESS on your certification exam online.
Hiii..I dint get any completion mail after I finished my exam... What should I do? I can only see status : pass on my screen. How to checky exam status
Congratulations you passed the exam. You see the score sheet on your PearsonVUE account. But it will have some delays on your email address. You just wait for it until tomorrow or the day after tomorrow.
@@markanthonyv.melendres3803 thank you.. :)
So.. did I reallyyyy pass the examination???
@@sweetice1111 YES. because you see the PASS status on your screen.
@@markanthonyv.melendres3803 thank you sooo muchh :)
Hello Mark, Please i had my exam pl300 this day, i passed all those steps but i had probleme before lunch exam. now i don't know what can i do. i cant reschedul my exam i dont have any help i'm deborded can you please give some suggestion?
Thank you so much Mark,
Your video helped me a lot!
Greetings from Brazil!
vc já fez algum exame online? Vc poderia me falar se a self e as fotos do quarto que é pedido antes de fazer o exame, tem que ser tiradas na hora? E tudo bem se o doc de identificação for a CHN e se é preciso interagir muito com o examinador?
thanks I needed to know where I would get my access code before the exam!
Hello, dose the proctorcam link work anytime or just 30 mins before exam? My exam is coming in few days but I can't open the proctorcam link shown in your video, not even reach the page to enter the access code. Please advise.
yes it can work anytime but you need to have the access code enough to work that site.
m.proctorcam.com
hi. doesn't work for me as well. did it work during the check in period? thanks.
Hi Mark! this video has been really helpful and I have a few questions!
1) Step 8: prepare workspace. i have extended monitor which i can unplug, do i need to remove it from my desk? if i place books and the extra monitor on the desk beside me which is not within arm reach. is that alight? i noticed that in your picture, the door is not close, do i need to take picture of closed door? is this pictures taken via video camera or uploaded from phone gallery?
2) Sound: what if a plane flies by my house, the proctor may contact me right? do they speak or chat to us?
thanks!
1) You need to clear your table so that the proctor will not questioned you. But if there's books or extra devices, the proctor will ask you on that and maybe, he will suggest to remove it from your table. Its not a door actually, its a cubicle in our office.
2) There's no problem with that.
@@markanthonyv.melendres3803 Hello! thank you for your prompt response! i also noticed that someone asked about how much of the body needs to be shown in the video cam. and you have indicated arms and shoulders. i just tried to sit to show arms and shoulders too and realised that its not a comfortable position for me. how do they indicate how much arm do they require to see?
@@jasminelim1239 I think they have an application for that. I don't know what it is. But they can see if you are trying to cheat or any unusual movements.
@@markanthonyv.melendres3803 hey! thanks for your reply. i checked via the onvue chat, they mentioned that I just need to show my shoulders and above. arms are not required (: and i can actually adjust how i sit throughout the exam, so long as my face remains visible. its hard to imagine remaining in the same position for the many hours. and to get penalized for moving (:
@@jasminelim1239 Good luck and GOD BLESS on your certification exam online.
Hello, What about others Pcs in the office is the presence of others computer in the office a problem ?
Yes. You must be isolated on a certain and quiet room. The presence of other PC may cause noise and you must not be interrupted by someone. So the proctor will ask you lots of questions. To avoid it and have fast transaction with them, follow what they want.
sir pwede po pa help? nag pasched ako 10:15am check in time, pagka 10:15am clinick ko na yung begin exam sa dashboard ko, pero lumalabas yung message na 'We’re sorry but you missed your check-in window making this exam unavailable for delivery.' paano po kaya ito?
Dapat hindi yan ganyan. Kc kung 10:15am ang exam mo, may palugit sila dian. But if that's the case, you need to make ticket for this. Try to contact pearsonvue on this. Give them all the necessary information of your scheduled exam and what happen.
yes po sir, cinontact ko na po sila iresched daw nila, mag wait lang daw 3-5 days i-email daw nila yung rescheduled date
@@vincearthurbarbante6021 usual ang 3 to 5 days set up nila for reschedule. Good luck and GOD BLESS on your certification exam online.
Sir,
I have a paper on 9sept 2020 remotely invigilation exam at home but i have my national id card in Urdu and also have expired passport. Please advise my national id card in Urdu can be acceptable on photo identification???
Urdu language national id card i have , is there any required in English language id card???
@@zaibkhan6834 Since that is a government ID (National ID), it will be acceptable to pearsonvue. Good luck and GOD BLESS on your certification exam online
Thank you soooo much sir well appreciated
hi, where do get the begon exam link?
If I want to give an exam on say 30th and fepm home, is there any cutoff date of scheduling my exam, like minimum2 days before. Or I can schedule it on 28th also?
You can schedule your exam anytime. Just check available schedule. There's no minimim time. You can schedule your exam on the 29th as long as theres the available time you want to take the exam at home.
@@markanthonyv.melendres3803 okay thank u
@@debalinaghosh9936 your most welcome
I keep getting a monitor issue when I try running a system test any tips I’m only on a single monitor as well
Replace your monitor or check the connection from your monitor to you system unit.
Very helpful video.
But Can I go through all of the procedures only on the exam day? Because I have downloaded OnVue app.my exam is is 3 days later. I can't see the options in the app you showed.
Hey but the application is not opening in my laptop and showing JavaScript error
Please reinstall the program
Hi, Thanks for Guiding with clear procedure.... Pls clarify can I use 1) laptop cooling pad as this is must for my laptop due to overheating and 2. external usb port for wireless mouse and keyboard ,cooling pad...
Your most welcome.
1) Yes you can use it as long as it will not interfere your whole examination time.
2) Yes you can use it all. You will take a picture of that and the proctor will see what you are using.
@@markanthonyv.melendres3803 Thanks for quick reply
@@SrikarPurna I'm sorry for the late response actually. It's almost a day :(
Anyway, good luck and GOD BLESS on your certification exam online.
Hi.. can we change to different network in middle if our current network has some issues and failed in the middle.. can we choose to different internet network at that time?
Yes you can but you must plan this before your exam time so that you can troubleshoot it on a fastest manner. Like if your main internet connection is thru WiFi, then you encountered problem, you must automatically activate your mobile WiFi for your secondary connection.
@@markanthonyv.melendres3803 I have run the system checks on both the networks, one is LAN and the other is a modem.. both successfully passed the system checks.. so if problem occurs with one network, can we switch on to the other to proceed?
@@sweetice1111 Yes, you may do it.
@@markanthonyv.melendres3803 Thanks a lot mark :)
@@sweetice1111 your most welcome
Hi...i have an onsite exam scheduled on december..i want to re schedule it earlier..can i convert it to onvue exam ,i mean home exam.. thanks
Yes you can convert it but you need to cancel the onsite scheduled exam.
Mark Anthony V. Melendres so i have to pay again po with the same amount?thanks
@@karlynpolo1573 Yes
Hi, if you cant make notes on scratch paper, how do you make rough notes? I know that at the test centre youre given a whiteboard and pen but what about at home? thanks
Hello, during your onVUE online exam, physical paper sheets are not encourage to use. There is an online whiteboard that you will use as your scratch paper. No anything on your table except your Laptop or PC of course.
This is helpful. Is the online whiteboard equivalent to like Microsoft paint or Notepad? Does it have any editing features? Does it remain available for the entire test or does it close after each question and you have to open up a new one each time? Thanks!
@@lashawnz yes it is available for the entire exam time. It's like notepad and paint.
Thanks. But you did not mention clearly how to select option if you don't have passport or license..
Hey, I have completed all the steps and when proctor launched my exam a pop up called browser lock keep on coming so, I was unable to write the exam.I couldn't figure it out.Can you help me with that??
I think you have some opened applications if there's pop up happened during your exam. You need to close all of it before you proceed to your certification exam. You can see it on your lower right side of your PC.
same problem i faced and sadly couldnt attempt the exam. we triee got 2 hours.
@@000avantika what laptop are using? Is that company laptop?
@@markanthonyv.melendres3803 Hey, I am using my personal laptop(HP). Initially when the test wasnt loading, they asked me to close Skype and similar applications from Background processes in Task Manager. When I did that, I got a popup that BrowserLock is loading, please wait. I had hope that the test was loading. Despite waiting for more than half an hour after that nothing happened. Thankfully there were people to support me over chat but the end result wasnt positive. We tried for more than 2 hours but I couldn't appear for the exam as it didnt launch ..... Any advice?
@@000avantika you can search this problem in Google. I saw that you need to end task for all .exe in the task manager. After saving files and closing windows from Google chrome and/or other browsing apps. Did you close your anti-virus too?
what about facial comparison policy.. if i select this , will there be any problem? because the proof i am submitting is a passport which i took 8 years back. will this leads to any facial comparison problems?
I think they have an AI system that can check you and your identification that you will submit.