How to Manage and Train Your Virtual Assistants | 7 Tips For VA Success

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  • Опубліковано 15 жов 2024

КОМЕНТАРІ • 150

  • @GrowWithWill
    @GrowWithWill  4 роки тому +8

    ✍️ COMMENT BELOW: What's your own tip for how to manage and train your VA? Or what'd this video make you think about when it comes to your virtual team?
    🍿 Thanks for watching! I appreciate you for stopping by.
    🎥 Watch next: my playlist on virtual assistant tips and tricks - ua-cam.com/play/PLUladymTCyLaHO-pJ9U30avTehumAI0ga.html
    // Timestamps //
    0:00 - Introduction to How to Manage and Train Your Virtual Assistants
    01:18 - Tip 1: Always teach the how and the why.
    03:57 - Tip 2: Convert everything to a text-based...
    05:00 - Tip 3: Build up to your true...
    06:29 - Tip 4: Always cover the time...
    08:20 - Tip 5: Treat your VAs with respect.
    10:02 - Tip 6: Make it easy for them to...
    11:30 - Tip 7: Maintain your SOPs...
    13:18 - Big takeaways

    • @blancaash8807
      @blancaash8807 3 роки тому

      Can you recommend a good VA log? Also, in terms of paying... do you use PayPal to pay your VA’s?

    • @GrowWithWill
      @GrowWithWill  3 роки тому +1

      @@blancaash8807 PayPal is an option; so is having them set up on Upwork and paying through there. VA log depends -- Upwork has one built in. You can also just create a simple spreadsheet or download a tracker. I use a spreadsheet I made for my own team.

    • @blancaash8807
      @blancaash8807 3 роки тому

      @@GrowWithWill thank you

    • @GrowWithWill
      @GrowWithWill  3 роки тому

      @@blancaash8807 sure thing

  • @wisdom-for-all
    @wisdom-for-all 4 роки тому +12

    Indeed, VA are like superheroes who can help us fight procrastination 🖖

    • @GrowWithWill
      @GrowWithWill  4 роки тому +1

      Old Dudes Wisdom - Life requires Wisdom Channel yup, great point. If we set up our teams for success, our systems can work for us, not against us.

  • @ecolive7927
    @ecolive7927 3 роки тому +4

    When I saw your comment section and then number of subscribers, for a moment, I thought it was 273K instead of 2.73K unbelievable.
    Great conversations between you♥️ and your viewers♥️♥️♥️♥️♥️, fully engaging 5 out of 5.
    Cheers from India!

    • @GrowWithWill
      @GrowWithWill  3 роки тому +1

      Thank you! Welcome to the channel.

  • @thelongevityproject
    @thelongevityproject 4 роки тому +6

    This is such a great video topic because most people that are considering hiring a VA don't understand what's needed to get the most out of them. Great video!

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      Glad it was helpful, Dan! I'm hoping from the little mini-series I've put together here that more people can get a grasp of thinking about how they might start using VAs to grow their projects and businesses.

  • @InnerCoreAri
    @InnerCoreAri 4 роки тому +4

    Respect reallyyyy goes a long way. If you treat people well, they will want to do better work for you. I've found even if someone's doing alright, but I want them to make more decisions, saying something like "I trust you" builds confidence and thus agency.

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      Inner Core Ari yes. People want to do good work. There’s no reason not to treat them well!

  • @outsourceschool8672
    @outsourceschool8672 10 місяців тому +1

    Absolutely agree! Respect and good communication should be the utmost priority when training your VA to ensure the quality of a task. SOPs are essential to make sure things are done right and to speed up the training process.

  • @marcebinger
    @marcebinger Рік тому

    That sounds like a valuable video! Managing and training virtual assistants effectively is crucial for a successful and productive working relationship. These 7 tips are sure to be helpful in achieving just that. 📹🤝

  • @ellaestaterealty
    @ellaestaterealty 4 роки тому +4

    Ever since I read the 4 hour work week and was exposed to the idea of virtual assistance I've always wanted to have this luxury. Although the down side is effectively training and instructing the virtual assistance to actually make it so you have less work in the end. Amazing tips that I will be sticking in my back pocket for the day when I hire one! Thanks for making the video.

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      EllaEstateRealty try it out with just a few hours a week and see what you think! I’ve made a complete playlist going over the essentials from start to finish to help out.

  • @otherryan
    @otherryan 4 роки тому +6

    I don't have a VA, but I can definitely vouch for having an active feedback loop! The more feedback that's provided, the more refinements can take place and that will ultimately lead to more satisfaction and efficiency on both ends. With everything going online, a VA is a great idea for boosting productivity. Thank you for the tips and thorough explanations Will!

    • @GrowWithWill
      @GrowWithWill  4 роки тому +1

      Thank you for watching and following along this little mini-series, Ryan! You may find yourself needing one in the future with the way your channel is growing so fast. Glad to hear you've seen the benefits of having active feedback loops.

  • @gosuperva
    @gosuperva 5 місяців тому

    Love the idea of creating a master SOP document - that would save so much time onboarding new VAs! Definitely going to try that out.

  • @TheWealthPrince
    @TheWealthPrince 4 роки тому +4

    Well now I understand a little bit more about using VA's and what I can require from them. Thank you for your insight!

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      Happy to help! Are you thinking of bringing a VA onto your team? If so, what do you have in mind for what they could help you with? I have my VAs help with all the SEO optimization of my videos, behind the scenes prep work, and more :)

  • @graceandmoore
    @graceandmoore 2 роки тому +1

    Thank you, this was very helpful - I'm in the process of actually hiring my first full VA

  • @gobossacademy-cristinabrow6215
    @gobossacademy-cristinabrow6215 4 роки тому +5

    This is a really good video! I love how you talked about creating the Playbooks or Standard Operating Procedures as well as Setting Expectations - that's SO important to be able to properly delegate tasks to effectively get them off your plate as an entrepreneur and business owner. Really helpful information for folks who want to hire VA's to grow their business who may also be new to managing others 😀

    • @GrowWithWill
      @GrowWithWill  4 роки тому +1

      Glad you enjoyed it, Cristina! Yes, SOPs are the keys to success. I hope this mini-series has been helpful to you and other business owners. I'll be wrapping it up in the next week or so and jumping into some content marketing 😎

  • @GrowthVertical
    @GrowthVertical 3 роки тому +3

    Don't have a VA yet Will but this is something that I'll be looking into very soon. I can imagine communication is key with having a VA, so maybe setting up a clear schedule and smooth workflows to avoid disruption and the too much back and forth (due to confusion). Thanks for creating this video dude! :D

    • @GrowWithWill
      @GrowWithWill  3 роки тому +1

      Yes! Communication is always going to be very important with a VA. Check out my other videos in my playlist for VAs for more on that!

    • @GrowthVertical
      @GrowthVertical 3 роки тому

      @@GrowWithWill Will definitely check those out! Appreciate it dude.

    • @GrowWithWill
      @GrowWithWill  3 роки тому +1

      @@GrowthVertical sure thing. Happy to help.

    • @GrowWithWill
      @GrowWithWill  3 роки тому +1

      You can contact me through my contact form on my site by the way~

    • @lafamillemustafa
      @lafamillemustafa 2 роки тому +1

      Hi sir i'm a VA from philippines just wanna know if you're hiring one thank you

  • @lydiapatelll
    @lydiapatelll 3 місяці тому

    This is the most helpful video I have found on the topic! Thanks ❤

  • @CarlosVazquez0
    @CarlosVazquez0 4 роки тому +2

    Very true! You need to show your VA the upmost respect and treat them right to have them on your side and eager to help you and your business. Great content Will!

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      Thanks Carlos, hope you learned something new.

  • @varonicatayler
    @varonicatayler 3 роки тому +1

    Thank you for taking the time to make this video. I had to pause every couple of seconds because it's so loaded with information. Excellent Video!

    • @GrowWithWill
      @GrowWithWill  3 роки тому

      Thank you so much! Glad it was helpful :)

  • @TheHashtagHEROTV
    @TheHashtagHEROTV 8 місяців тому

    Yes!! Thank you so much. This is the exact video I wanted and needed right now. So much value here 🤩

  • @MAKEMONEYMARK8
    @MAKEMONEYMARK8 4 роки тому +2

    Thanks for Will for the tips to manager virtual assistant. I always wonder how to train VA as they usually may be from a different country and need a simple plan for them to follow. thx 👍😘

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      JIM INCOME sure Jim. No problem. You can hire anyone from any country as long as you speak the same language.

  • @tylergriffsmith
    @tylergriffsmith 9 місяців тому

    Great video. Thanks for taking the time to make it. Really high quality. Cheers

  • @yninh5896
    @yninh5896 4 роки тому +1

    So helpful,being able to get along with aother including work related is a good quality to have

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      Yup. Getting along with others is key. Thanks for sharing your thoughts!

  • @victoriousglendy
    @victoriousglendy 2 роки тому

    Hey Champ!! You are the real MVP! Just wanted to say thank you for this video! Have a blessed day!

  • @melodeelucido1446
    @melodeelucido1446 Рік тому

    I know this is an older video but I just want to say this an excellent plan. This is so helpful. Thank you. New sub

  • @sharonbarnes1035
    @sharonbarnes1035 Рік тому

    Thanks for great video. Found you at time when I am trying communicate with my VA better. As you said, it's on me if she is not successfully completing task😮

  • @pisineeberghs3313
    @pisineeberghs3313 3 роки тому +1

    This is seriously great content! Haha listening to you makes me want to work with you, you seem like you'd be a great boss!

    • @GrowWithWill
      @GrowWithWill  3 роки тому +1

      Thank you! Glad you found it helpful.

  • @makesaveinvest1401
    @makesaveinvest1401 4 роки тому +2

    So helpful!! Being able to get along with others including work related is a good quality to have!! Thanks for sharing Will!! 👩‍🏫👍

    • @GrowWithWill
      @GrowWithWill  4 роки тому +1

      Thanks for watching; hope you're able to use this when scaling your team out.

    • @makesaveinvest1401
      @makesaveinvest1401 4 роки тому +1

      @@GrowWithWill I'm working on it!!🙌

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      @@makesaveinvest1401 Do you have any questions I can help you with?

  • @NathanHQ
    @NathanHQ 4 роки тому +3

    Hi...just found your channel 🙂 not had to use VA so far. Nice video though and looking forward to your next vids 🙂🙏👍

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      What did you learn from the video?

  • @MotoMatsalleh
    @MotoMatsalleh Рік тому

    Great video

  • @kelly_browning
    @kelly_browning 2 роки тому

    This is great, Will! It makes the VA process seem so much more manageable and the tips for organizing the process are super helpful! Really appreciate you sharing the different tools you use as well

  • @UnboxingJobs
    @UnboxingJobs 4 роки тому +2

    Thank you Will. I really appreciate your excellent tips that seem to come from specific knowledge that you have actually used or deeply understand! It seems that many are not communicating or training with their VA’s as they would in an actual office setting. Your analogies were excellent in helping one understand the challenges & improve. Liked, subscribed & look forward to learning more 😎👊

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      Unboxing Jobs you’re welcome! Glad it helped. Which analogy stood out most?

    • @UnboxingJobs
      @UnboxingJobs 4 роки тому

      Grow with Will - Level Up Your Business Skills the one about the actual store with the different role. I also really like your reminder on showing appreciation to VA’s as we should to anyone that works with us being virtual or not.

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      Spot on! Glad that analogy resonated with you. Yes, it's so important to show appreciation for your team! Thanks for watching -- you may also like: ua-cam.com/play/PLUladymTCyLaHO-pJ9U30avTehumAI0ga.html

  • @FanaticalFinance
    @FanaticalFinance 4 роки тому +1

    Great tips on training VA! Looking forward to the next video!

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      Thanks! It's releasing in a little under an hour so stay tuned :)

  • @NickolasNatali
    @NickolasNatali 2 роки тому

    This video is incredible. Thank you for your insight!

  • @SayconTalks
    @SayconTalks 3 роки тому +2

    Thank you this is an awesome video. I have a question: I currently perform all tasks with my business with the exception of editing my UA-cam videos. Is it reasonable for me to hire a virtual assistant who does Podcast editing, research, and calendar maintenance/scheduling? Or are these items so different from each other that it will be hard for me to find someone who does all three? You mentioned presenting a small amount before hitting them with the mother load could I hire someone that does all three but introduce each on a different week?

    • @GrowWithWill
      @GrowWithWill  3 роки тому

      Yes, you could find someone that does all three; I'd layer it one thing at a time though when onboarding them.

  • @HastaLaVistaBoss
    @HastaLaVistaBoss 4 роки тому +1

    Great tips Will👍
    I do the same: Writen SOPs always go along with a VIDEO SOP to complete it.
    I use OBS to record my screen and do my LIVE streams as well. It's free and easy to use. You record and then upload to UA-cam just like you said.
    Cheers Boss🍺😉

    • @GrowWithWill
      @GrowWithWill  4 роки тому +1

      Thanks for sharing, Boss! OBS is great -- I like using Loom/Screencastify mainly because of how easy it is to incorporate them into direct links to share out to my team.

    • @HastaLaVistaBoss
      @HastaLaVistaBoss 4 роки тому

      @@GrowWithWill I agree. I use Loom as well for a quick video. It's easier than firing up all tbe tools :) (but OBS is free to do as many videos as you want -if you are on a budget)👍

    • @GrowWithWill
      @GrowWithWill  4 роки тому +1

      @@HastaLaVistaBoss Spot on!

  • @Aneleux
    @Aneleux 2 роки тому

    Super helpful!! Thanks so much

  • @DaddyDebt
    @DaddyDebt 4 роки тому

    Another great video on virtual assistance. Thanks for sharing!

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      Thanks, Angus; what was your biggest takeaway?

  • @CanadianFinancePro
    @CanadianFinancePro 4 роки тому +1

    Going to have to implement a few of these right now, just hired my first VA last week. What do you think is a reasonable wage? This VA, we're trying $20/hour, she's saying I need 15 hours a week ... sounds rough?

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      Where are they based out of? As I go over in the video series, you can get a solid VA for $4-5 an hour from the Philippines.

    • @CanadianFinancePro
      @CanadianFinancePro 4 роки тому

      @@GrowWithWill Oh wow thats not bad, they're right down the street from me in Toronto :p

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      Bassem Zahili - Finance, Investing & Real Estate ah yeah. That’s the difference. If you’re open to it, I’d recommend trying out a true VA. It’ll cut your costs significantly so you can more help than just the one. What are you trying to have them help with?

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      By the way, here's the playlist for more breakdowns: ua-cam.com/play/PLUladymTCyLaHO-pJ9U30avTehumAI0ga.html

    • @CanadianFinancePro
      @CanadianFinancePro 4 роки тому +1

      @@GrowWithWill I'm trying to create an IG to promote my YT and my real estate business. I'm a realtor who is pure garbage at social media. I'm struggling to find out what to create for IG to push people to my YT.. the YT videos don't fit on the 1x1 square, plus you can only have 60 seconds max.

  • @marionbetham5017
    @marionbetham5017 3 роки тому

    Wow, thanks for the great video and idea's - from someone who is looking at being a VA, this is valuable information. Cheers, :)

    • @GrowWithWill
      @GrowWithWill  3 роки тому

      Happy to help - thanks for watching!

  • @TheJdotcarterwfu
    @TheJdotcarterwfu 3 роки тому

    This is super helpful!

    • @GrowWithWill
      @GrowWithWill  3 роки тому

      Glad it was helpful; welcome to my channel, Jason!

  • @mansournorouzi
    @mansournorouzi 4 роки тому

    Great tips thanks for sharing

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      Mansour Norouzi what was the best pointer from the vid for you?

  • @stephaniedelossantos6970
    @stephaniedelossantos6970 2 роки тому

    This is nice! I hope I could find a boss like you

  • @ellareveche3224
    @ellareveche3224 3 роки тому +1

    A VERY GOOD VIDEO!

  • @east_west_baby
    @east_west_baby 4 роки тому

    Hi from England, I like your video, very well done. Liked 15 and subscribed your channel!

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      Thanks. What specifically did you like?

  • @BabyMikeVenom
    @BabyMikeVenom Рік тому +1

    Would you recommend Hubstaff for my 1st va

    • @GrowWithWill
      @GrowWithWill  Рік тому

      No, I'd recommend Onlinejobs.ph -- you can check out my recommended tools on my site.

  • @Quintopia1
    @Quintopia1 3 роки тому

    thank you

  • @betteredlondon1067
    @betteredlondon1067 4 роки тому +1

    Hey, I am totally overwhelmed because i dont know if i should prepare all the training materials before hiring them. Do you do one-to-one coaching in this matter

    • @GrowWithWill
      @GrowWithWill  4 роки тому +1

      Hey! Not sure if you saw my other responses but feel free to reach out and complete the form on this page: www.growwithwill.com/coaching/

    • @betteredlondon1067
      @betteredlondon1067 4 роки тому

      @@GrowWithWill I just went to your page. The session price is over what I was willing to pay. Can we talk first to see if you can help me with want I am looking for or not? thanks

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      BetterEd London BetterEd London 👋 Feel free to outline what you’re looking for here and we can go from there. I don’t offer free consultations at this time though.

    • @betteredlondon1067
      @betteredlondon1067 4 роки тому

      @@GrowWithWill I am not sure what your coaching session's outcomes will be! Information about hiring a VA is everywhere on the internet. So I am not looking for just information! I would like hands-on help, creating a listing, helping me create the material that I need to train the VA. Hiring the best one, how to manage them! Not just one session with information, I want someone to be by my side until I hire them!

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      That'd really depend on you -- if you for example want the outcome to be creating a listing, then we'd set the time for that.
      If you'd want help creating the material to train the VA, the time would be spent on that.
      If you wanted it to be on how to pick from people you've had apply to your listing, then we'd do that.
      It's intended to be action oriented.

  • @shreeshardamusic9575
    @shreeshardamusic9575 4 роки тому

    Great my dear friend

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      A.K.B MUSIC thanks. What’d you learn?

  • @ColeenFox
    @ColeenFox Рік тому +1

    I've had enough of these Virtual assistant services overcharging me with their hourly rates.
    The inflated hours and lack of transparency are hindering my business's productivity.
    Is there a service out there that values results over hours and offers fair pricing based on the actual value delivered?

    • @GrowWithWill
      @GrowWithWill  Рік тому +1

      You could try fixed rate contracts with VAs on Upwork as an alternative

  • @saibaart
    @saibaart 4 роки тому

    Great tips

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      saiba art thank you! What was your favorite one?

  • @samuelichite5408
    @samuelichite5408 3 роки тому

    perfect!

  • @n.l.856
    @n.l.856 2 роки тому

    VERY helpful. Here's another tip for cultural competency: Learn VA religious or cultural holidays and honor them with time off.

  • @neilmccarthy5225
    @neilmccarthy5225 3 роки тому +1

    Hi, if I want to hire a VA to build out websites and I have no clue how to do it myself how do I get around the issue of training them when I cannot do it myself. Thanks.

    • @GrowWithWill
      @GrowWithWill  3 роки тому +1

      You wouldn't. You'd hire a consultant. Don't hire a VA without knowing how to do the task you want them to do -- that'll set yourself up for failure.

    • @neilmccarthy5225
      @neilmccarthy5225 3 роки тому

      Ok..this is what I thought..just wanted to see if you had a different answer..thanks very much for reply

    • @GrowWithWill
      @GrowWithWill  3 роки тому

      @@neilmccarthy5225 sure thing

  • @betteredlondon1067
    @betteredlondon1067 4 роки тому

    Oh and I have a question! if we cancel our subscription to onlinejobs.ph can we still pay them through the website? how exactly to pay them?

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      Hi! You will be able to log into your onlinejobs.ph account but I'm not sure you'll still be able to use their pay feature.
      Typically I pay my onlinejobs.ph VAs of mine through PayPal -- which is pretty common amongst VAs.

  • @smashsocialmedia7005
    @smashsocialmedia7005 Рік тому +1

    how do i protect my computer when i allow the VA to access it to work?

    • @GrowWithWill
      @GrowWithWill  Рік тому

      Why would they need access to your computer to work if they're a VA?

  • @applefav101
    @applefav101 2 роки тому

    Your website doesn't allow the VA jumpstart kit to be downloaded anymore...

    • @GrowWithWill
      @GrowWithWill  2 роки тому

      Will try to look into this this weekend; thanks for flagging!

  • @betteredlondon1067
    @betteredlondon1067 4 роки тому +1

    Please let me know if I can e-meet with your personalized questions and coaching

    • @GrowWithWill
      @GrowWithWill  4 роки тому

      Yeah, of course -- please tell me more about yourself with this link: www.growwithwill.com/coaching/

  • @TheJdotcarterwfu
    @TheJdotcarterwfu 3 роки тому +1

    Do you have a program your recommend for SOP’s?

    • @GrowWithWill
      @GrowWithWill  3 роки тому

      I don't but might make one in the future :)
      I can make free videos for that later.

  • @impact6508
    @impact6508 2 роки тому

    I need a va to do everything he’s say we need to do for the va 😂😂

  • @denzelcanvasYT
    @denzelcanvasYT Рік тому

    just use OBS to screen record cmon

    • @GrowWithWill
      @GrowWithWill  Рік тому

      Sure, that's an option. Loom is great too.

  • @tigreytigrey8537
    @tigreytigrey8537 3 місяці тому +1

    I just pay my V/As by having them loom record their entire work hours. Then i pay them by the length of the loom video. Why do all the other BS? This way u can supervise what theyre doing and help course correct. Plus they cant steal hours from u. Also I can use their videos as training material

    • @GrowWithWill
      @GrowWithWill  3 місяці тому

      That's way too laborious; I trust my team to be working when they say they're working. I don't need to micromanage them. You should make the training videos, not your VA.

    • @tigreytigrey8537
      @tigreytigrey8537 3 місяці тому

      ​@GrowWithWill please tell me how having your V/As push the "record button" before they start working is more laborious than having them document a summary of their work on a spreadsheet like you recommened? Lol. Also im NOT micromanaging them AT ALL. I just look at the ending time stamp on the recorded video that they send to me at the end of their work day lol. The only time I review their video is if their output doesn't add up to their hours. Which is almost never. Also I've found that their output increases by over SIXTY PERCENT when they record themselves Vs "trusting them". They're not executives that thrive with autonomy. Using your approach you need to find the diamond in the rough. Using my approach I can hire an irresponsible monkey. For Repetitive jobs you need to take the McDonald's approach not the silicon valley approach. For your higher level employees you give them autonomy. Also I've found when their output DOESNT add up to the hour it's not cause they're ripping me off. It's cause they got stuck on a task. Guess what employees don't do when they get stuck or take longer than usual? THEY DONT SAY ANYTHING. Cause your definition of "important relevant information" and their definition of "important relevant information" is different. You also find alot of bugs in your systems that u can improve on by reviewing the "game tape" from their perspective because what is common sense for you is not always common sense for them. You're actually leaving alot of valuable data on the table in 100 different ways by not having them record their work that u can use to improve your business. It's not all about "micro managing".

  • @TheAkira6001
    @TheAkira6001 5 місяців тому

    This didn’t explained squad smh

  • @Jesstheconnector
    @Jesstheconnector 2 роки тому

    Great video