Why Appointment Cancellations SUCK Even More | Voice AI & Vapi

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  • Опубліковано 7 лют 2025

КОМЕНТАРІ • 35

  • @Soft_Memory
    @Soft_Memory 4 місяці тому

    Thanks so much for this great information. I'm just getting started, so the learning curve is a bit steep, but you do a great job of explaining things simply, then in more depth. I created my first VAPI last night, which was an AI agent that prepares people for the AI apocalypse. :)

  • @Jeremy.K.90
    @Jeremy.K.90 4 місяці тому

    Awesome! Looking forward to watching and getting some valuable details and enhancements as always! Thanks Jannis.

    • @jannismoore
      @jannismoore  4 місяці тому

      Glad to be of help. Enjoy!

  • @cebots4562
    @cebots4562 4 місяці тому +1

    Appreciate you sharing this information. Can you look at Rescheduling, allowing clients to rebook an appointment within a 24 hours notice period. It would be really helpful to see how to add this functionality to this workflow.

  • @7_Tom
    @7_Tom 4 місяці тому

    Appreciate your videos, another great one!

  • @AlexK-ib9wk
    @AlexK-ib9wk 4 місяці тому

    Great videos on scheduling Jannis. I would love to see your prompting on a system like this. I am finding mine are SO long. Would love to see a video and hear your thoughts, and see your examples of the logic you are using in your prompts. Thanks!

    • @jannismoore
      @jannismoore  4 місяці тому

      I have a video specifically about prompting. You'll find that here: ua-cam.com/video/Kw8uQZdJ57s/v-deo.html
      still pretty much accurate as long as you don't use o1 :)

  • @patrickzupanc1795
    @patrickzupanc1795 4 місяці тому

    Great video, thank you!

  • @adityakhairnar4168
    @adityakhairnar4168 4 місяці тому +1

    Thanks a ton, Jannis! Could you possibly create a video on building a multilingual assistant with Vapi? That would be amazing!

    • @jannismoore
      @jannismoore  4 місяці тому

      Will do that soon - big updates coming soon!

  • @aiplaygrounds
    @aiplaygrounds 4 місяці тому

    Another high Value video 🫡

  • @royalpizzabangkok
    @royalpizzabangkok 4 місяці тому

    Another great. Video

  • @ahmedabdi1150
    @ahmedabdi1150 29 днів тому

    would you say getting the clients free time before hand and adding that to a google calendar is more optimal than just connecting the AI agent to whatever external calendar they use?

    • @jannismoore
      @jannismoore  28 днів тому +1

      It definitely makes it easier if you always work with an integration that you already built beforehand.
      You won't be able to sell that specific solution to everyone but it might simplify some deliveries.

    • @ahmedabdi1150
      @ahmedabdi1150 28 днів тому

      @@jannismoore from your experience which one of the 2 is more common to implement. Also thanks for your reply!

    • @jannismoore
      @jannismoore  26 днів тому

      @@ahmedabdi1150 It's so new, there isn't anything common, but OpenAI just recently announced API access to o1 so give that one a try

  • @AudreyBaii
    @AudreyBaii 4 місяці тому

    very helpful! Why did you also update the database? Can't you use calendar as your database? Does user database make it easier to search?

    • @jannismoore
      @jannismoore  4 місяці тому

      A calendar is a calendar - You'll miss tons of utility there, especially if it comes to state management.
      If the calendar has it's own user db implemented, you should be fine to use that though (as long as they expose it)

  • @sebastianzapata4407
    @sebastianzapata4407 4 місяці тому +1

    Hi Moore, I watched the video. But I have a question. You're talking about the budget, and the more complex it is, the more it costs. Could you give me an estimate of how much it costs to develop/maintain a complex service? Because I imagine that to do that, you need to have certain paid tools.
    Which ones would those be? I use basic tools like Vapi, Airtable, and Make, but I would like to develop something more complex to offer. Do you have any suggestions? Thanks!

    • @jannismoore
      @jannismoore  4 місяці тому

      You can even build more complex scenarios on Make.com
      The choice is yours.
      We love Make because it comes with tons of flexibility, which is really crucial in a world of ever-changing features

  • @arygrimreaper7110
    @arygrimreaper7110 4 місяці тому

    Hi Jannis, I am looking at your vapi tutorial vids and feeling a bit overwhelmed, which video would you recommend I should start out with? Thanks

    • @jannismoore
      @jannismoore  3 місяці тому

      I have a beginners playlist - that might help :)

  • @emid20
    @emid20 4 місяці тому

    Thanks for sharing! Will you make a tutorial on how to build this using vapi and make? Thanks :)

    • @jannismoore
      @jannismoore  4 місяці тому

      Only the cancellations or the whole setup?
      It took us roughly 3 months to get our system where it is now, so I guess its a bit too long for UA-cam :)

    • @aj_won_design
      @aj_won_design 15 днів тому

      @@jannismoore Is there a way we can get access to these resources apart from UA-cam?

    • @jannismoore
      @jannismoore  15 днів тому

      @@aj_won_design yes, they're within my resource hub: hub.integraticus.com/

    • @aj_won_design
      @aj_won_design 15 днів тому

      @@jannismoore thanks for the response man. I have gone through your resource hub. What I meant was is there a way we can have the setup of the booking system 😀. We only have the solution pictures in the hub. Hopefully you understand what I mean by this

    • @jannismoore
      @jannismoore  14 днів тому

      @@aj_won_design There isn't really a "simple template" I can share. This system is always nuanced to different service providers, storage platforms, and usage

  • @hocvienspa3065
    @hocvienspa3065 4 місяці тому

    Hi VAPI team, I’m having an issue with the Vietnamese voice option. Even though I selected Vietnamese, it still defaults to English. Can you please look into this and update or fix the issue? Thank you!

    • @jannismoore
      @jannismoore  4 місяці тому

      I’m not part of the team - it’s best to reach out to them via Discord :)

  • @ionutcosminlang
    @ionutcosminlang 4 місяці тому

    @jannismoore, isn't retell AI better for this ?

    • @jannismoore
      @jannismoore  4 місяці тому

      What are the arguments?

    • @ionutcosminlang
      @ionutcosminlang 4 місяці тому

      @@jannismoore retell handles appointment booking without the need for make complicated flow

    • @jannismoore
      @jannismoore  4 місяці тому

      @@ionutcosminlang If you have a super basic calendar need, then that's great. The problem is that it's super limited and you can't cover many cases.
      To make that more practical. With their setup, you could potentially achieve Solution 3 out of the 8 that I show. And that's only the case if you use something like cal.com.