@BattlForge Thanks. Is this on a residential account or a business account? It seems to me that people are having a hard time enabling this on residential accounts.
I tried this today but was not able to put my Gigahub in bridge mode. Reset + OK does nothing. When I select Reset + Up/Down I get bridge mode disabled. I did reach out to Bell before and was told Bridge mode is disabled for them. I'm not sure if they are now disabling Bridge mode at the device level, or maybe I'm doing something wrong.
@Ropy29341 Bell might have disabled the bridge mode function on the Giga Hub, or you might be doing something incorrectly. This video was made in Ontario, in the Greater Toronto Area. By the way, which area are you located in? It could be that this feature is disabled in your area. There’s also another way to enable bridge mode; just watch one of my other videos. Technically, the gateway unit from Bell is always in bridge mode, depending on how you look at it.
@ I’m in the GTA. I tried the steps on a GigaHub and nothing happened. I’ll try you other step. If that doesn’t work I’ll consider the SFP method for the ont wiki.
@@Tek4You- I just got a modem replacement today and i can now confirm that not all modems are compatible/on the right version. I got the exact same gigahub but this one worked!
@BradDaSilva Interesting, reading your last two comments, it sounds to me like the new Giga Hub you got has newer firmware. How long did you have the old Giga Hub before replacement? By the way, are you sure it was the Giga Hub and not the Hub 4000? They basically look identical. To my knowledge, Bell now installs the Giga Hub for both business and residential customers.
To confirm, this isn't a traditional "Bridge Mode" that dumbs your router down to basic modem functions like they used to, this is still utilizing PPPoE? What is the advantage of this method over the older PPPoE connection video you made?
Tried this, but when holding the Reset + OK buttons I don't see the 'Push for 7 seconds' or 'Bridge Mode Enabled' on the display, it's just blank. Any ideas?
@craigrkennedy Bridge mode could already be enabled, or this feature is not available in your region. Bridge mode is available in Ontario; in other provinces, Bell operates differently.
Hey, im in Ontario and this doesnt appear to work. Using a FAST 5689E, holding down the OK + Reset only seems to factory default the device. PPPoE Passthrough is working via the UDM Pro however.
@Pnowacki138 That's strange, it shouldn't do that. I know you'll get a prompt for a factory reset, but it won't start the factory reset process without selecting "Yes" and hitting "OK." Perhaps this feature is disabled in your region, or you might be doing something incorrectly.
@@Tek4You- I can also confirm this is not working on a new installation in Tdot, Ontario... just does as @pnowacki138 says, seems to just Factory Reset the device. No Notice to hold for 7 seconds, no Bridgemode in Services after reboot... any chance Bell has changed the firmware to prevent this, or somthing else is wrong?
Update: I called Bell Business Internet Support, and it was less than a 5min call. She immediately knew what I wanted and enabled the feature. Now I see Bridge Mode in services on Giga Hub screen, no more web portal, no more DHCP, no more wifi. Awesome. Brilliant. Thrilling. Button combo never worked for me, but phone call absolutely did. Thanks Bell!
When ever i put my Modem into bridge mode and reboot i get the bell/activation error. When i hook up the router and put in my PPOE credentials i only get 780 megabits down and like 590 Up. I am Provisioned for 1.5 GB down and 940 up. My router is the TP link Ax11000. what gives with the full speed. Using a Cat 7 From 10 GB port to my 2.5 GB Wan port on my router. Any help would be great
@jeffo1324 I normally don't touch consumer great network equipment like TP-Link AX11000 these days. However, based on your comment, I’m guessing the CPU in your TP-Link AX11000 is too slow. A gateway handling PPPoE needs to have a very fast CPU, or at least an ASIC processor. I’ll let you in on a little secret I discovered a very long time ago in my early days of networking - though it might not even be a secret anymore: the majority of consumer networking hardware, or basically all of it, kind of sucks. I also made a video addressing this issue with PPPoE: ua-cam.com/video/jpdQ9cstvxU/v-deo.html.
@@Tek4You-this explains everything. Must be time for a big boy router. Thanks for explaining to me, I won’t buy anymore consumer based routers. Although it has a quad core chip it also only has 1 gb of ram. It’s sad it only uses one core for downloads.
@SamuelCarrier92 I’ve been using my Giga Hub in this particular bridge mode since I made this video and haven’t experienced any issues so far. Was the tech who told you this from a call center or on-site? The majority of them have minimal training. Don’t get me wrong-you can definitely get ahold of a high-tier Bell tech if you try, because I have. Also, keep in mind it’s not in Bell’s best interest to allow people to set their gateway units to bridge mode, if you know what I mean.
Hey @Tek4You when putting the giga hub in bridge mode then having your router run pppoe creds, I’m assuming this is only good for those who have a bell fibe plan under 3GB since you need a router with a powerful cpu to get past 3GB speeds?
@rcorrea26 No, I’ve seen setups where people have symmetrical 1 Gbit/s Bell Fiber and still can’t fully max out their download-and sometimes upload-speeds because the CPU in their router is too slow. You’ll need a very fast CPU in your router when using PPPoE. Essentially, the CPU should be selected based on how fast your internet connection is and what additional tasks your router will handle, such as VPNs. I actually made a video on this topic already: ua-cam.com/video/jpdQ9cstvxU/v-deo.html I strongly recommend using proper symbols in the future, such as Gbit/s
Just got my Bell Fibe 3.0 instaled on few days ago. Decided to make the switch this evening by setting the Giga Hub to bridge mode. After setting it to bridge mode and reboot the hub, it said contact Bell to activate services. The OK button was in amber color. Revert it back to what it was and reboot, internet is back. While the Giga hub is on non-bridge mode, set my own Asus router WAN connection using PPPoE with b1xxx and password, not working. Guess what, set the Asus router WAN connection to Automatic IP (same as connecting to Rogers). Bingo! I guess the setting keeps changing and this is my situation. Hope this helps
@@dubeckvids3110 So far so good. Been solely on Bell for over a week now. Using a WiFi 6E USB adapater connecting directly to Bell modem constantly achieves over 1Gbps download and upload by running Speedtest.
Yes, I'm completely the same as I have my asus set to automatically as ppoe gives me an internet ip address but I can go anywhere even though the router says I'm connected. So when I leave the gigahub with dhcp on and set my asus wan connection to automatic I get connected but with double NAT as my ip is that of the gigahub 192.168.2.* I do get full 3gb up and down at the asus.
Okay.... so I have my router plugged into the 10Gbps port with the Bell Giga Hub in Bridge mode. Why doesnt my TP Link mesh router system see the connection to the internet.
Same here.. I had to fight with bell to provide me with the PPPOE credentials. Initially they said router cannot go into bridge mode. I put it in bridge mode following this video and then they said they don't have pppoe credentials. Finally they gave me one but now no internet connectivity.
Hi, I followed your previous video tutorial on how to use PPPoE to bypass the gigahub wifi and use my own ASUS routers, and it seems to be working well. In that video you didn't manually put the gigahub in bridge mode. Is there any added benefit to putting the gigahub in bridge mode manually ?
@CameronS-g5x Yes, it also disables the Giga Hub's hidden Wi-Fi network, which is used for Bell's Fibe TV boxes. However, using this method will obviously result in losing TV service. Another benefit is that it saves time by disabling these features automatically, rather than manually. It also disables other features mentioned earlier in the video, effectively turning the Giga Hub into a media converter.
No more VLAN 35 nonsense? I have a HH3K right now, SFP straight into a media converter and up to my opnsense appliance, Im about to get 3gbs and i am for sure going to get the new router. So I just go create a PPPoE interface, enter my creds, link it up to my WAN port and call it a day?
Actually found the answer to my question, you don’t need VLAN Tagging. But for the sake of prosperity and for anyone wondering, you need VLAN Tagging only if you completely bypass the unit, like physically remove it from the equation.
@luminox1 Yes, and yes. There’s no need to configure VLAN ID 35 on the WAN interface of your router. That’s why I didn’t mention it in the video-because it’s not necessary. The Giga Hub handles the tagging and untagging of Ethernet frames as they pass through. This is actually the best option because most consumer routers/gateway units I’ve seen don’t support VLANs
@Maximalien This question has already been answered. I suggest you rewatch the video and pay attention. There is also another method available: ua-cam.com/video/eXvDnGUWn3A/v-deo.html
I have the 1.5/1 service (but getting 1.6-7/1.1 from the HH) on PPPOE getting at best 1.453/1.07 with a UCG-Max. Having switched the HH to bridge mode surprised PPPOE is still required, but no speed increase. It might be better to have left it alone so you can get 2 external addresses (1 for the Bell HH and 1 from PPPOE).
@someguy0523 The reason you’re not getting the overhead bandwidth is probably because the CPU in the UCG-Max is too slow. PPPoE is still required-if you watched the video closely, you’d see that PPPoE authentication is necessary. You mentioned getting two extra IP addresses. Are they private or public? I assume you’re referring to the WAN interface. It sounds like your gateway unit UCG-Max is behind a NAT, meaning you’ve created double NAT, which is generally a big no-no.
@@Tek4You- Not NAT both were public, and you actually highlighted this in your earlier pppoe video, I think you said the 2nd address was reserved for Bell's IPTV. Thanks anyway.
@someguy0523 It's good that you're aware of what double NAT is-most people don’t realize this issue exists. The moment their secondary gateway unit gets internet access behind a NAT, they assume everything is fine. No, Bell's IPTV and VoIP/phone services use two separate VLANs, so there’s no need for a public IP address in Bell’s case to get these services working.
@@Tek4You- just thought I would provide an update , put together an opnsense 24.7 box on a Dell Optiplex7040 (i5-6500/32GB/SSD) also disabled the onboard nic and installed 2x 2.5gb intel I225-V nics. Configured with pppoe and when running a speed test topped out at 850down/930up. Maybe Bell throttles you if you switch to bridge mode?
@someguy0523 No, they don’t. My understanding is that they will not throttle you if you enable bridge mode on the Giga Hub due to CRTC regulations, and I haven't seen that happening. You’ll only be throttled if your neighbors are also maxing out their internet usage, as everyone shares the same OLT transceiver. Bell uses a 1:32 split ratio, meaning 32 Giga Hubs are connected to a single OLT transceiver. When you’re running a speed test, what is the core utilization on that i5-6500? Use htop to monitor CPU utilization. Something tells me the CPU cores are maxed out. PPPoE is somewhat a single-threaded task, so you might need a high-frequency CPU. Alternatively, your PCIe lanes could be maxed out by NIC utilization. By the way, how much RAM do you have on this pfSense box?
@50088 No, can't confirm this, as we don’t have access to Bell’s home service-it's an outdated technology. Especially when you can use a VoIP service through an ATA for home use at half the price of Bell’s home phone service. In fact, you can test this yourself: if the phone service stops functioning on your Bell Giga Hub, disable bridge mode. The Giga Hub will then do a factory reset and reprovision itself. Theoretically, the phone service should function when bridge mode is enabled, but with Bell, you never know.
If your home phone is connected to the standard pair of wires (pair of wires = 2 wires to be exact, or a "pair") that initially came into your home (before Fibe fibre) you should be okay. If your home phone comes off of the back of the Giga-Hub, using the GREEN RJ45 ports, you will lose dialtone and phone service. The telephone port on the back of the Giga-Hub is essentially a built-in ATA (analog terminal adapter).
@50088 Did you configure PPPoE credentials on your gateway unit/router as I instructed at 3:04? I guess not, judging by your comment-you are not paying attention while watching this video. This is one of the reasons why Bell doesn't want to enable bridge mode remotely for their clients. Now that you have it in bridge mode, did you lose phone service on the Giga Hub?
@50088 Here is a longer version of this video that talks about configuring PPPoE on pfSense and retrieving PPPoE credentials from Bell: ua-cam.com/video/eXvDnGUWn3A/v-deo.html
@@Tek4You- I don't have Bell home phone. I tried the PPPoE using the b1xxx username and 8 character passwd, but it doesn't work. The router just has a network cable disconnected error.
@@50088 If you don’t have Bell phone service, why would you ask if this disables the phone service? It sounds to me like you may have misconfigured something on your router. Keep in mind that the PPPoE password is case-sensitive. Canada123
@Phil-D83 I'm not sure how to answer this, but you will need to call Bell to obtain your PPPoE credentials. Alternatively, you can obtain them yourself by watching this tutorial: ua-cam.com/video/eXvDnGUWn3A/v-deo.html
@Phil-D83 Indeed it is a ridiculous system they use. Do you know what the major advantage would be for consumers if we stopped using PPPoE on our personal gateway units, like pfSense?
@Phil-D83 The advantage would be that we would no longer need a very fast CPU in our gateway units. PPPoE encapsulates traffic into a single stream, which only utilizes one core on your gateway unit. That core needs to have a high frequency to achieve optimal performance. Without PPPoE, this limitation is removed, allowing the system to use multiple cores simultaneously, which can further improve performance and reduce CPU load. I have a video on this: ua-cam.com/video/jpdQ9cstvxU/v-deo.html
You sir are amazing! Got off the phone with Bell support and had them tell me it's not possible to do. Some searching I found your video and bam! problem solved!!!
@UnlockedBeret17 This link never came up In search because the video was literally posted 55 minutes ago as I’m running the command. I guess you're using bad search terms because I also have an older tutorial on how to do this that’s over 8 months old: ua-cam.com/video/eXvDnGUWn3A/v-deo.html By the way, what search terms were you using to search for this content?
@stephencelestial3487 No, I don’t think they flag accounts for using bridge mode. If they did, this option wouldn’t be available on the Giga Hub. According to the agent I spoke with, they can enable bridge mode remotely, but they prefer not to. One reason, as I understand it, is to avoid dealing with customers who don’t know how to configure PPPoE on their own gateway unit. As you can see @50088 wasn’t paying attention when I mentioned configuring PPPoE on your gateway unit at 3:04. Now they're saying their router is not getting a WAN IP address. This is a prime example of why Bell doesn't want to enable bridge mode remotely. Additionally, for Bell Internet for Business, they officially support bridge mode with IPv6. I’ve seen this firsthand, and I even have a photo of a Bell technician’s cell phone where they can access a web portal to enable bridge mode and configure other aspects of the account and Giga Hub. I haven’t encountered any consequences, like having an account blocked or suspended, for using this feature.
Thanks for this! Just ordered a big tp link to use for my gigahub.
@zeezeebigz
And thank you for subscribing to the channel.
Great tuto, work like a charm !
@BattlForge Thanks. Is this on a residential account or a business account?
It seems to me that people are having a hard time enabling this on residential accounts.
I tried this today but was not able to put my Gigahub in bridge mode. Reset + OK does nothing. When I select Reset + Up/Down I get bridge mode disabled. I did reach out to Bell before and was told Bridge mode is disabled for them. I'm not sure if they are now disabling Bridge mode at the device level, or maybe I'm doing something wrong.
@Ropy29341 Bell might have disabled the bridge mode function on the Giga Hub, or you might be doing something incorrectly. This video was made in Ontario, in the Greater Toronto Area. By the way, which area are you located in? It could be that this feature is disabled in your area.
There’s also another way to enable bridge mode; just watch one of my other videos. Technically, the gateway unit from Bell is always in bridge mode, depending on how you look at it.
@ I’m in the GTA. I tried the steps on a GigaHub and nothing happened. I’ll try you other step. If that doesn’t work I’ll consider the SFP method for the ont wiki.
@@Tek4You- I am experiencing the same issue, located in Scarborough. I have tried multiple times but no luck.
@@Tek4You- I just got a modem replacement today and i can now confirm that not all modems are compatible/on the right version. I got the exact same gigahub but this one worked!
@BradDaSilva Interesting, reading your last two comments, it sounds to me like the new Giga Hub you got has newer firmware. How long did you have the old Giga Hub before replacement?
By the way, are you sure it was the Giga Hub and not the Hub 4000? They basically look identical. To my knowledge, Bell now installs the Giga Hub for both business and residential customers.
To confirm, this isn't a traditional "Bridge Mode" that dumbs your router down to basic modem functions like they used to, this is still utilizing PPPoE? What is the advantage of this method over the older PPPoE connection video you made?
I've seen ppl say it just gets more unstable and no benefit over just doing pppoe
Tried this, but when holding the Reset + OK buttons I don't see the 'Push for 7 seconds' or 'Bridge Mode Enabled' on the display, it's just blank. Any ideas?
@craigrkennedy Bridge mode could already be enabled, or this feature is not available in your region. Bridge mode is available in Ontario; in other provinces, Bell operates differently.
Hey, im in Ontario and this doesnt appear to work. Using a FAST 5689E, holding down the OK + Reset only seems to factory default the device. PPPoE Passthrough is working via the UDM Pro however.
@Pnowacki138 I'm curious-how do you know if your FAST 5689E/Giga Hub actually performed a factory reset?
Says "performing factory reset" and then reboots and configures all the settings back to default as if receiving it from Bell.
@Pnowacki138 That's strange, it shouldn't do that. I know you'll get a prompt for a factory reset, but it won't start the factory reset process without selecting "Yes" and hitting "OK." Perhaps this feature is disabled in your region, or you might be doing something incorrectly.
@@Tek4You- I can also confirm this is not working on a new installation in Tdot, Ontario... just does as @pnowacki138 says, seems to just Factory Reset the device. No Notice to hold for 7 seconds, no Bridgemode in Services after reboot... any chance Bell has changed the firmware to prevent this, or somthing else is wrong?
Update: I called Bell Business Internet Support, and it was less than a 5min call. She immediately knew what I wanted and enabled the feature. Now I see Bridge Mode in services on Giga Hub screen, no more web portal, no more DHCP, no more wifi.
Awesome. Brilliant. Thrilling.
Button combo never worked for me, but phone call absolutely did.
Thanks Bell!
When ever i put my Modem into bridge mode and reboot i get the bell/activation error. When i hook up the router and put in my PPOE credentials i only get 780 megabits down and like 590 Up. I am Provisioned for 1.5 GB down and 940 up. My router is the TP link Ax11000. what gives with the full speed. Using a Cat 7 From 10 GB port to my 2.5 GB Wan port on my router. Any help would be great
@jeffo1324 I normally don't touch consumer great network equipment like TP-Link AX11000 these days. However, based on your comment, I’m guessing the CPU in your TP-Link AX11000 is too slow. A gateway handling PPPoE needs to have a very fast CPU, or at least an ASIC processor.
I’ll let you in on a little secret I discovered a very long time ago in my early days of networking - though it might not even be a secret anymore: the majority of consumer networking hardware, or basically all of it, kind of sucks.
I also made a video addressing this issue with PPPoE: ua-cam.com/video/jpdQ9cstvxU/v-deo.html.
@@Tek4You-this explains everything. Must be time for a big boy router. Thanks for explaining to me, I won’t buy anymore consumer based routers. Although it has a quad core chip it also only has 1 gb of ram. It’s sad it only uses one core for downloads.
Bell tech told me it's unstable in bridge mode and I might need to reboot at time until an update fixes it
@SamuelCarrier92 I’ve been using my Giga Hub in this particular bridge mode since I made this video and haven’t experienced any issues so far.
Was the tech who told you this from a call center or on-site? The majority of them have minimal training. Don’t get me wrong-you can definitely get ahold of a high-tier Bell tech if you try, because I have.
Also, keep in mind it’s not in Bell’s best interest to allow people to set their gateway units to bridge mode, if you know what I mean.
Hey @Tek4You when putting the giga hub in bridge mode then having your router run pppoe creds, I’m assuming this is only good for those who have a bell fibe plan under 3GB since you need a router with a powerful cpu to get past 3GB speeds?
@rcorrea26 No, I’ve seen setups where people have symmetrical 1 Gbit/s Bell Fiber and still can’t fully max out their download-and sometimes upload-speeds because the CPU in their router is too slow. You’ll need a very fast CPU in your router when using PPPoE. Essentially, the CPU should be selected based on how fast your internet connection is and what additional tasks your router will handle, such as VPNs.
I actually made a video on this topic already: ua-cam.com/video/jpdQ9cstvxU/v-deo.html
I strongly recommend using proper symbols in the future, such as Gbit/s
Just got my Bell Fibe 3.0 instaled on few days ago. Decided to make the switch this evening by setting the Giga Hub to bridge mode. After setting it to bridge mode and reboot the hub, it said contact Bell to activate services. The OK button was in amber color. Revert it back to what it was and reboot, internet is back.
While the Giga hub is on non-bridge mode, set my own Asus router WAN connection using PPPoE with b1xxx and password, not working.
Guess what, set the Asus router WAN connection to Automatic IP (same as connecting to Rogers). Bingo!
I guess the setting keeps changing and this is my situation. Hope this helps
How stable is the bell internet after running this for awhile?
@@dubeckvids3110 So far so good. Been solely on Bell for over a week now. Using a WiFi 6E USB adapater connecting directly to Bell modem constantly achieves over 1Gbps download and upload by running Speedtest.
You have the 3 gb down and 3 gb up?
@@dubeckvids3110 Mine is 3.1 up and 2.4 down
Yes, I'm completely the same as I have my asus set to automatically as ppoe gives me an internet ip address but I can go anywhere even though the router says I'm connected.
So when I leave the gigahub with dhcp on and set my asus wan connection to automatic I get connected but with double NAT as my ip is that of the gigahub 192.168.2.*
I do get full 3gb up and down at the asus.
Okay.... so I have my router plugged into the 10Gbps port with the Bell Giga Hub in Bridge mode. Why doesnt my TP Link mesh router system see the connection to the internet.
@neilmackinnon5573 No idea. Maybe you misconfigured something. I see this kind of issue a lot.
Same here.. I had to fight with bell to provide me with the PPPOE credentials. Initially they said router cannot go into bridge mode. I put it in bridge mode following this video and then they said they don't have pppoe credentials. Finally they gave me one but now no internet connectivity.
Is it really bridge mode or do you still need to setup pppoe?
@MrOzphoto This is already covered in the video.
Hi, I followed your previous video tutorial on how to use PPPoE to bypass the gigahub wifi and use my own ASUS routers, and it seems to be working well. In that video you didn't manually put the gigahub in bridge mode. Is there any added benefit to putting the gigahub in bridge mode manually ?
@CameronS-g5x Yes, it also disables the Giga Hub's hidden Wi-Fi network, which is used for Bell's Fibe TV boxes. However, using this method will obviously result in losing TV service. Another benefit is that it saves time by disabling these features automatically, rather than manually. It also disables other features mentioned earlier in the video, effectively turning the Giga Hub into a media converter.
No more VLAN 35 nonsense? I have a HH3K right now, SFP straight into a media converter and up to my opnsense appliance, Im about to get 3gbs and i am for sure going to get the new router. So I just go create a PPPoE interface, enter my creds, link it up to my WAN port and call it a day?
Actually found the answer to my question, you don’t need VLAN Tagging. But for the sake of prosperity and for anyone wondering, you need VLAN Tagging only if you completely bypass the unit, like physically remove it from the equation.
@luminox1 Yes, and yes. There’s no need to configure VLAN ID 35 on the WAN interface of your router. That’s why I didn’t mention it in the video-because it’s not necessary. The Giga Hub handles the tagging and untagging of Ethernet frames as they pass through.
This is actually the best option because most consumer routers/gateway units I’ve seen don’t support VLANs
i actually need to do this but will it mess with my tv package with bell????
@Maximalien This question has already been answered. I suggest you rewatch the video and pay attention.
There is also another method available: ua-cam.com/video/eXvDnGUWn3A/v-deo.html
Do you know if there is also such bridge mode on the HH3000 ?
@jp_baril Yes, there is bridge mode. You can also remove the transceiver from the Hub 3000 and install it into your router if it has an SFP port.
So after bridge mode you would do a PPPoE in the router? I did that and got like no more than 200MB.
@vepulan7 Yes, as I mentioned in the video, would need to configure PPPoE in your router.
I have the 1.5/1 service (but getting 1.6-7/1.1 from the HH) on PPPOE getting at best 1.453/1.07 with a UCG-Max. Having switched the HH to bridge mode surprised PPPOE is still required, but no speed increase. It might be better to have left it alone so you can get 2 external addresses (1 for the Bell HH and 1 from PPPOE).
@someguy0523 The reason you’re not getting the overhead bandwidth is probably because the CPU in the UCG-Max is too slow. PPPoE is still required-if you watched the video closely, you’d see that PPPoE authentication is necessary. You mentioned getting two extra IP addresses. Are they private or public? I assume you’re referring to the WAN interface. It sounds like your gateway unit UCG-Max is behind a NAT, meaning you’ve created double NAT, which is generally a big no-no.
@@Tek4You- Not NAT both were public, and you actually highlighted this in your earlier pppoe video, I think you said the 2nd address was reserved for Bell's IPTV. Thanks anyway.
@someguy0523 It's good that you're aware of what double NAT is-most people don’t realize this issue exists. The moment their secondary gateway unit gets internet access behind a NAT, they assume everything is fine. No, Bell's IPTV and VoIP/phone services use two separate VLANs, so there’s no need for a public IP address in Bell’s case to get these services working.
@@Tek4You- just thought I would provide an update , put together an opnsense 24.7 box on a Dell Optiplex7040 (i5-6500/32GB/SSD) also disabled the onboard nic and installed 2x 2.5gb intel I225-V nics. Configured with pppoe and when running a speed test topped out at 850down/930up. Maybe Bell throttles you if you switch to bridge mode?
@someguy0523 No, they don’t. My understanding is that they will not throttle you if you enable bridge mode on the Giga Hub due to CRTC regulations, and I haven't seen that happening. You’ll only be throttled if your neighbors are also maxing out their internet usage, as everyone shares the same OLT transceiver. Bell uses a 1:32 split ratio, meaning 32 Giga Hubs are connected to a single OLT transceiver.
When you’re running a speed test, what is the core utilization on that i5-6500? Use htop to monitor CPU utilization. Something tells me the CPU cores are maxed out. PPPoE is somewhat a single-threaded task, so you might need a high-frequency CPU. Alternatively, your PCIe lanes could be maxed out by NIC utilization.
By the way, how much RAM do you have on this pfSense box?
You mentioned there may be a chance that the Bell Home phone will not work when the modem is in bridge mode. Can you confirm this? Thanks!
@50088 No, can't confirm this, as we don’t have access to Bell’s home service-it's an outdated technology. Especially when you can use a VoIP service through an ATA for home use at half the price of Bell’s home phone service. In fact, you can test this yourself: if the phone service stops functioning on your Bell Giga Hub, disable bridge mode. The Giga Hub will then do a factory reset and reprovision itself.
Theoretically, the phone service should function when bridge mode is enabled, but with Bell, you never know.
If your home phone is connected to the standard pair of wires (pair of wires = 2 wires to be exact, or a "pair") that initially came into your home (before Fibe fibre) you should be okay. If your home phone comes off of the back of the Giga-Hub, using the GREEN RJ45 ports, you will lose dialtone and phone service. The telephone port on the back of the Giga-Hub is essentially a built-in ATA (analog terminal adapter).
I put it in bridgemode like your instructions, but my router doesn't get a WAN IP and internet doesn't work
@50088 Did you configure PPPoE credentials on your gateway unit/router as I instructed at 3:04? I guess not, judging by your comment-you are not paying attention while watching this video. This is one of the reasons why Bell doesn't want to enable bridge mode remotely for their clients.
Now that you have it in bridge mode, did you lose phone service on the Giga Hub?
@50088 Here is a longer version of this video that talks about configuring PPPoE on pfSense and retrieving PPPoE credentials from Bell: ua-cam.com/video/eXvDnGUWn3A/v-deo.html
@@Tek4You- I don't have home phone. I tried configuring PPPoE to no avail using my b1xxx user name and the 8character passcode.
@@Tek4You- I don't have Bell home phone. I tried the PPPoE using the b1xxx username and 8 character passwd, but it doesn't work. The router just has a network cable disconnected error.
@@50088 If you don’t have Bell phone service, why would you ask if this disables the phone service?
It sounds to me like you may have misconfigured something on your router. Keep in mind that the PPPoE password is case-sensitive. Canada123
Could not get pppoe to work on opnsense. Got the b-code off the app. Serial # is thr password?
@Phil-D83 I'm not sure how to answer this, but you will need to call Bell to obtain your PPPoE credentials.
Alternatively, you can obtain them yourself by watching this tutorial: ua-cam.com/video/eXvDnGUWn3A/v-deo.html
@@Tek4You- I figured it out. Ridiculous system they use
@Phil-D83 Indeed it is a ridiculous system they use.
Do you know what the major advantage would be for consumers if we stopped using PPPoE on our personal gateway units, like pfSense?
@@Tek4You- resouce intensive to use pppoe to login
@Phil-D83 The advantage would be that we would no longer need a very fast CPU in our gateway units. PPPoE encapsulates traffic into a single stream, which only utilizes one core on your gateway unit. That core needs to have a high frequency to achieve optimal performance. Without PPPoE, this limitation is removed, allowing the system to use multiple cores simultaneously, which can further improve performance and reduce CPU load.
I have a video on this: ua-cam.com/video/jpdQ9cstvxU/v-deo.html
guys, phone tech support at BELL, SOMETIMES USER NAME AND PASSWORD FOR A MEDIA CONVERTER BRIDGE MODE SETUP IS DIFFERENT, just saying...
I wondered about this, the guide linked is showing you what it changes too. I guess that's what to use but I haven't checked it out yet
You sir are amazing! Got off the phone with Bell support and had them tell me it's not possible to do. Some searching I found your video and bam! problem solved!!!
@michaelbarnes1782 Thank you for the compliment. I’m not surprised that Bell didn’t have a solution for you.
Magneto: "To me, nothing is impossible."
Was looking for months. I cannot believe this link never came up in search.
@UnlockedBeret17 This link never came up In search because the video was literally posted 55 minutes ago as I’m running the command. I guess you're using bad search terms because I also have an older tutorial on how to do this that’s over 8 months old: ua-cam.com/video/eXvDnGUWn3A/v-deo.html
By the way, what search terms were you using to search for this content?
@@Tek4You- "bridge giga hub" is how i landed on your channel. Thanks for the info btw!
This method was mentioned in a post from r/Bell at least a month ago when I was doing my research
@Shoes51 Oof, that’s a lazy search term. I would have searched using “giga hub bridge mode” for more accurate results. Thanks for sharing.
@flam3z997 Yeah, I think I remember seeing that pon.wiki website mentioned on Reddit too.
Thank you! Do you know if Bell gets flagged for manually putting our modems into bridge mode? Any consequences? (ie. block accounts)
@stephencelestial3487 No, I don’t think they flag accounts for using bridge mode. If they did, this option wouldn’t be available on the Giga Hub. According to the agent I spoke with, they can enable bridge mode remotely, but they prefer not to. One reason, as I understand it, is to avoid dealing with customers who don’t know how to configure PPPoE on their own gateway unit. As you can see @50088 wasn’t paying attention when I mentioned configuring PPPoE on your gateway unit at 3:04. Now they're saying their router is not getting a WAN IP address. This is a prime example of why Bell doesn't want to enable bridge mode remotely.
Additionally, for Bell Internet for Business, they officially support bridge mode with IPv6. I’ve seen this firsthand, and I even have a photo of a Bell technician’s cell phone where they can access a web portal to enable bridge mode and configure other aspects of the account and Giga Hub.
I haven’t encountered any consequences, like having an account blocked or suspended, for using this feature.