My 2022 Rockwood had auto level issues my dealership just couldn't get fixed. Rockwood had me bring the trailer to the factory and they were absolutely awesome. Not only did they fix the auto level, but they replaced the entire underbelly the dealership cut up, and fixed a couple things that were my fault as well as fixing things I didn't even know were a problem. Their customer service is top notch.
@@johnbezold926 After over 9 months of working with my dealership (Campers Inn) and the auto leveling system failing again a week after they fixed it a dozen times, I started an email chain with Rockwood's customer service, Campers Inn corporate, and Lippert. After still going in circles with the dealership and Campers Inn corporate ignoring it, I offered to come to the factory and they scheduled the service. In one day they solved what the dealership failed to do for 14 months!
Hunter this is totally next level and for Rock Wood to just peel back the layers and reveal just who they are and how they do things. Plus letting us know why they've been around for 50 years. Thanks Hunter awesome job 🤙
Love this format! I would have loved to see the plumbing. It's my one gripe on my 2022 Rockwood, they use pex fittings on flex tube and I have had to replace that in a couple locations because they leak. Please Rockwood, eliminate the flex tubing and where you need it, use the correct fittings!
Hi Russell, we have eliminated the flex tubing everywhere except for a connection to either the water heater or water pump (my brain is blanking at which one) where we use a flex tube that is both required by and supplied by the manufacturer of that item. Thanks for the feedback!
@@ZachRiningerRV That is awesome, it was the only thing that would hold me back from another Rockwood. But I love my 8263MBR too much to change anyways!
@@russellnell3474 that is SUCH a great model. One of my favorites! I’m glad you love it and thank you again for being one of our owners and especially the feedback. We heard you!
@@ZachRiningerRV Zach, I plan to buy a 2205s and because of the options, it will be ordered from the factory through Bish's RV, but I do not want the awning installed. I don't expect a price reduction, I just don't want the awning. Can Rockwood accommodate this?
We love our Rockwood. We have a dinette, but we wish the corners on the dinette were round. We scrape the back of our legs. The construction is great. Hunter love your videos...😊
Great video! I spent a year looking at towables from as many manufacturers as I could find. The Hershey show was a great resource. In the end , my wife and I found the Flagstaff line was the best built RV. We wound up buying a new 2024 Flagstaff 826 BHS classic. Months after our purchase we returned to the Hershey show and are still convinced we made the right decision.
Great info. Currently have a Class A, but looking to move to a fifth wheel and having a video like this regarding construction is great and very helpful as we start the process of finding the next coach.
What an awesome video Hunter, absolutely loved it. We have owned 4 Rockstaffs since the nineties and can say we have had little to no issues between them all. All the reasons you explained and many more is why we love Rockstaff. One thing is I wish Rockstaff would do more of is being more transparent and what I mean is make videos showing all aspects of the company get that info we just saw in this video out to everyone. One of the other brands did videos showing why they chose a particular hitch for their toy hauler and all the testing that went on to show how and why they chose that one. Love to see all the testing that went on to come to their conclusion to go with Slipper suspension over the torsion which we have loved on all our TT’s over the years. One of main reasons we love their trailers is the all aluminum everything. Even our Murphy bed is all aluminum framed!!!
Great thing about electric/gas water heater.. turn on both sources when you need hot water fast. Can't tell you how many times I forgot to turn it on and used that as a speed heat!
I really liked this video as I'm hoping to upgrade from my Rockwood Roo, older model, to something bigger with a little less setup! Constantly learning and researching! Thank you❤
@@ZachRiningerRV Do you have any information on why they did away with the Awning cover? My Sister has a 2024 with a cover over her awning when its rolled in. The 2025's do not.
So glad you enjoyed it!! Learned a lot from him & we are talking about making another but taking what we learned to do it differently / better for you!!! Stay tuned!
Wow Hunter! My husband and I always watch your videos and they are great and informative but this one is far and above everything, this is absolutely amazing. My husband and I been researching for over a year now. Our goal is to retire in 3 years and buy a fifth wheel and a truck. This is on the top of our list now. We had Brinkley, Jayco North Point, Montana Legacy and the airstream classic at the top, this one just might be “the one”. Too bad we are in Canada though and can’t buy down there because of the exchange rate. Love your videos, thanks so much ❤❤❤
@@lisaconsoli1968 Good morning, it is hard to describe without showing it, but there is a lip system behind the wall that prevents water from leaking below the pan. I suppose anything is possible, but I have never seen an issue with these showers and we have used them for many years. Hope this helps!
The only suggestion I can make is some of the verbiage you might wanna water down. Not everybody knows what each component does for the suspension just a little more simplification would be helpful. By the way he does your brand have a floor plan two bedroom two bath fifth wheel. I would like to see one based on how your brand is built.
@@michaeldeleon8433 I totally agree, and honestly I have been struggling to find a simple way to describe that suspension system without overcomplicating things! Any ideas would be welcome. Currently we do not have a two bedroom fifth wheel. Due to size constraints in our facility we have been capped at roughly 37 feet length. But we may have some things up our sleeves soon that will make bigger FWs a possiblity. Stay tuned!
Just wanted to mention again what a great video this was especially for someone as myself who loves Rockwood. When can we see part 2. Hopefully all exterior....
Thanks John! Feedback has been positive so Hunter and I will work on connecting again soon. Let us know if there are any other specifics you would like to learn more about
@@ZachRiningerRV what year did you make the changes to the Pex plumbing situation? And are all the trailers also pex now as well as the 5th wheel trailers? We have a 2022 2514S and I worry about the plumbing situation. We are considering purchasing an ultra lite 2618 RD to have more space.
Very informative…. Thank You We don’t own an RV, but just recently went to the Greenville South Carolina RV show and basically we’re just exploring the idea. We don’t even have a truck we have Subaru outback and Cross truck which also means if we ever get serious about it we would end up having to buy I’m assuming a full-size 250 or even a big SUV to pull a nice RV again very informative and learned a lot thank you.
Great video!! I learned a few things like the practical explanation of the on-demand water heaters. This video is solidifying our choice of a Rockstaff TT. We are looking at a 2516S/25FKBS. Are there any big changes for the 2025? We are looking for a leftover 2024 unless there is a reason to get a 2025.
This was nice, I liked hearing from Zach about Rockwood. We are downsizing from a 5th wheel to a travel trailer and Rockwood is high up on the list. One question, the slides, what are the slide floors made of? Thanks again to you and Zach.
Thanks for watching! We use plywood floor that has a laminated resin exterior making it both water and weather proof without having to wrap it in the cheap black fiber sheet everyone else uses and often tears apart. We also add a layer of radiant barrier insulation to the inside under the slide room flooring which helps tremendously with the climate control. Hope this helps answer your question!
Hey Hunter, I have a 2511s Rockwood TT. I ordered a new Flagstaff 301rks 5th wheel. Should be here soon. Great campers. My question was... which model does Rockwood Zach have. Great video, Hunter. Thanks Carl
On my second Rockwood. My first was great and customer service is amazing. However I now have a 2023 2622rk. Many problems. Currently my nose cap getting very wavey with indentations. Can this gentleman help me with this problem please. This should not be happening. Also keep doing what your doing. Love the videos!!!
@@TheRVHunter No water. Dealing with Forest River at the moment. Have provided many pictures. I can only hope they do the right thing. This is not normal for a nose cap to get indentations and continue to get worse.
Rockwood and Flagstaff should fix their plumbing issues. Using braided hose with pex fittings shouldn’t be allowed when running water lines. My Flagstaff just made 2 years and I have to fix leaks because they went the cheap route. Other than that, we love our Flagstaff.
Hi Artie, thanks for being an owner and your feedback! We have gone away from those hoses everywhere except one place at the water heater that is both supplied by and required by the manufacturer of the heater.
We did a lot of outreach to our owners as we made changes to the 2025's. With all of the upgrades we made we had to make some tough choices from cost standpoint and we found overwhelming feedback that our FW owners didnt use the inverter nearly as much as our travel trailer owners. That being said, we did prep it to be easily added and we can help get one to you if that is important to how you plan to use your Rockwood
What makes Rockwood not just another forest river clone? I'm genuinely curious.... Everything this guy is saying about Rockwood reputation, is everything the real new disruptors are known for. And the double weld, is marketing speak.... "welded on both sides", otherwise known as the bare damn minimum.
Hey guys, customer feedback here, loyal customer at that (third Flagstaff, one Rockwood)...you're going in the wrong direction! Kudos on the quality but here's where you're going wrong: you eliminated the beautiful crown moulding and replaced it with what looks like baseboard, the wheels on this one you're showing look like something you'd see on a cheap junky trailer like a Wolf Pup, and you dropped the torsion axles in favor of leaf spring suspension? I'm glad I ordered and got my 2021 529RBS when I did because I don't know if I could get past the negative changes you have made...and for your 50th year too. Very very disappointed. Hopefully my '21 will be the last camper I buy, I don't like the direction of the entire industry including what you guys are doing.
Thank you so much for being such a loyal owner and especially for your feedback. Torsion axles are great, but after all the testing we did we found this was absolutely a better suspension system for the size and weight that our FWs have grown to. Happy to have a conversation any time, if helpful. And most importantly, thank you so much!
@ZachRiningerRV anytime my friend. My comment was directed at Flagstaff/Rockwood though. As for the torsion axles, I'd have to disagree from experience, especially since even their biggest and heaviest 5th wheels (of which mine is one) only weigh in at a little over 10K with a gross of around 12K or so, that's pretty light for a 36.5' trailer, and the Torflex axles, on every Flagstaff and Rockwood I've owned including current one, have been perfect. There's just not enough weight for leafspring suspension, it's too rigid for the weight and everything ends up thrown all over (again from experience with also owning other campers and many other people). I wish we could post pictures on UA-cam, but I'm sure you know...the wheels used on previous model years look really nice, whereas the ones on the one in your video look like a cost-cutting offering, not at all fitting with the overall once stunning appearance. It's just a shame they felt the need to cut corners and try to sell it as 'improvements.' I would really like to know why they hacked off the crown moulding in favor of flat, basic cheap looking trim, I've seen baseboards that have more depth and style. I hope their quality hasn't suffered, but their styling and appearance sure has.
My 2022 Rockwood had auto level issues my dealership just couldn't get fixed. Rockwood had me bring the trailer to the factory and they were absolutely awesome. Not only did they fix the auto level, but they replaced the entire underbelly the dealership cut up, and fixed a couple things that were my fault as well as fixing things I didn't even know were a problem. Their customer service is top notch.
That’s amazing!!
Can you tell me who you worked with. My nose cap needs to be replaced. Thank you
Can you tell me how you got so lucky that Rockwood asked you to come for the fix?
@@johnbezold926 After over 9 months of working with my dealership (Campers Inn) and the auto leveling system failing again a week after they fixed it a dozen times, I started an email chain with Rockwood's customer service, Campers Inn corporate, and Lippert. After still going in circles with the dealership and Campers Inn corporate ignoring it, I offered to come to the factory and they scheduled the service. In one day they solved what the dealership failed to do for 14 months!
As the sales manager of an exclusive Rockwood dealer, I am loving this video! Great information that I will share with my crew and customers.
Glad you like it, you all do some great tours!
Hunter this is totally next level and for Rock Wood to just peel back the layers and reveal just who they are and how they do things. Plus letting us know why they've been around for 50 years. Thanks Hunter awesome job 🤙
I agree - I really liked doing this one! I’m going to start doing these with more brands that I personally enjoy!
Thanks Hunter for this video, I didn't know Rockwoods were built this well. Definitely will be considering them.
Right! I am in RVs all day often and i didn't even know some of this! Very cool to have the pro with me! Great rep!
Had a rockwood travel trailer and purchased a cedar creek fifth wheel
Wish I had bought another rockwood
I do like Cedar Creek but rockwood does do some extras!
Love this format! I would have loved to see the plumbing. It's my one gripe on my 2022 Rockwood, they use pex fittings on flex tube and I have had to replace that in a couple locations because they leak. Please Rockwood, eliminate the flex tubing and where you need it, use the correct fittings!
I will keep that in mind for the next time!!!
Hi Russell, we have eliminated the flex tubing everywhere except for a connection to either the water heater or water pump (my brain is blanking at which one) where we use a flex tube that is both required by and supplied by the manufacturer of that item. Thanks for the feedback!
@@ZachRiningerRV That is awesome, it was the only thing that would hold me back from another Rockwood. But I love my 8263MBR too much to change anyways!
@@russellnell3474 that is SUCH a great model. One of my favorites! I’m glad you love it and thank you again for being one of our owners and especially the feedback. We heard you!
@@ZachRiningerRV Zach, I plan to buy a 2205s and because of the options, it will be ordered from the factory through Bish's RV, but I do not want the awning installed. I don't expect a price reduction, I just don't want the awning. Can Rockwood accommodate this?
We love our Rockwood. We have a dinette, but we wish the corners on the dinette were round. We scrape the back of our legs. The construction is great. Hunter love your videos...😊
Thank you!! Keep those legs safe!!!!! Which model do you have!?
Great video! I spent a year looking at towables from as many manufacturers as I could find. The Hershey show was a great resource. In the end , my wife and I found the Flagstaff line was the best built RV. We wound up buying a new 2024 Flagstaff 826 BHS classic. Months after our purchase we returned to the Hershey show and are still convinced we made the right decision.
Great Video Hunter! Zac, great job in sharing some of the key differences that set Rockwood/ Flagstaff apart from the others.
I'm glad you liked it! It was fun having him on!!
Great info. Currently have a Class A, but looking to move to a fifth wheel and having a video like this regarding construction is great and very helpful as we start the process of finding the next coach.
Glad to hear it!! What Class A do you have / why the fifth wheel? Just curious!
What an awesome video Hunter, absolutely loved it. We have owned 4 Rockstaffs since the nineties and can say we have had little to no issues between them all. All the reasons you explained and many more is why we love Rockstaff. One thing is I wish Rockstaff would do more of is being more transparent and what I mean is make videos showing all aspects of the company get that info we just saw in this video out to everyone. One of the other brands did videos showing why they chose a particular hitch for their toy hauler and all the testing that went on to show how and why they chose that one. Love to see all the testing that went on to come to their conclusion to go with Slipper suspension over the torsion which we have loved on all our TT’s over the years. One of main reasons we love their trailers is the all aluminum everything. Even our Murphy bed is all aluminum framed!!!
I’m going to message them about this, I wonder if I could be a part of that!
Great information about the builds and mechanics! Thanks to Zach and Hunter!
Thanks!! Glad you like it and thank you for commenting!
i loved this kind of video. as a soon to be first time buyer, i so much appreciated the education!
Glad you enjoyed it!!! You are going to love it!!!
Great thing about electric/gas water heater.. turn on both sources when you need hot water fast. Can't tell you how many times I forgot to turn it on and used that as a speed heat!
Right!!
This was a great video! Really nice to see and hear the differences in construction.
I really liked this video as I'm hoping to upgrade from my Rockwood Roo, older model, to something bigger with a little less setup! Constantly learning and researching! Thank you❤
Thank you for the awesome video! We just bought a new Rockwood fifth wheel last Saturday, sounds like we made a great choice. You guys did great!
Thank you & congrats!! What did you buy!?
Great video, We are picking up our new 2025 Classic 361RLS next Monday. Looking forward to that manual with all the paperwork and drawings in it.
You are going to love it! Thanks for trusting us with your adventures!
@@ZachRiningerRV Do you have any information on why they did away with the Awning cover? My Sister has a 2024 with a cover over her awning when its rolled in. The 2025's do not.
Rockwood are definitely underrated. They are the best and they don't get the credit they deserve.
Loved this video!! Great job guys!
So glad you enjoyed it!! Learned a lot from him & we are talking about making another but taking what we learned to do it differently / better for you!!! Stay tuned!
I love rockwood/flagstaff. Buying a 2618rd or 26srd this Spring. I've researched every model. Rockwood/Flagstaff is the best.
Wow Hunter! My husband and I always watch your videos and they are great and informative but this one is far and above everything, this is absolutely amazing. My husband and I been researching for over a year now. Our goal is to retire in 3 years and buy a fifth wheel and a truck. This is on the top of our list now. We had Brinkley, Jayco North Point, Montana Legacy and the airstream classic at the top, this one just might be “the one”. Too bad we are in Canada though and can’t buy down there because of the exchange rate. Love your videos, thanks so much ❤❤❤
That’s amazing!! Thank you, glad you liked it!!
@@TheRVHunterI have one question that he didn’t touch on, the two piece shower, is that an issue for leaks having the two pieces, we prefer one piece.
@@lisaconsoli1968 Good morning, it is hard to describe without showing it, but there is a lip system behind the wall that prevents water from leaking below the pan. I suppose anything is possible, but I have never seen an issue with these showers and we have used them for many years. Hope this helps!
Loved this, maybe do this with each manufacturer? Be a great compare and contrast.
Great content ..............Love this you make it easy to understand and make a great choice.
Thank you! I learned a lot to do it different next time! Any suggestions?!
The only suggestion I can make is some of the verbiage you might wanna water down. Not everybody knows what each component does for the suspension just a little more simplification would be helpful. By the way he does your brand have a floor plan two bedroom two bath fifth wheel. I would like to see one based on how your brand is built.
@@michaeldeleon8433 I totally agree, and honestly I have been struggling to find a simple way to describe that suspension system without overcomplicating things! Any ideas would be welcome.
Currently we do not have a two bedroom fifth wheel. Due to size constraints in our facility we have been capped at roughly 37 feet length. But we may have some things up our sleeves soon that will make bigger FWs a possiblity. Stay tuned!
Just wanted to mention again what a great video this was especially for someone as myself who loves Rockwood. When can we see part 2. Hopefully all exterior....
Thanks John! Feedback has been positive so Hunter and I will work on connecting again soon. Let us know if there are any other specifics you would like to learn more about
@zachriningerRV
Are Rockwood & flagstaff 5th wheels all pex plumbing now?
@@bradbullock yes we are, other than a connection to water heater that is required by the manufacturer (and supplied by them to us)
@ thank you sir! Where is the best place to look at the signature series fifth wheels around Fort Worth, Texas ?
@@ZachRiningerRV what year did you make the changes to the Pex plumbing situation? And are all the trailers also pex now as well as the 5th wheel trailers? We have a 2022 2514S and I worry about the plumbing situation. We are considering purchasing an ultra lite 2618 RD to have more space.
Very informative…. Thank You
We don’t own an RV, but just recently went to the Greenville South Carolina RV show and basically we’re just exploring the idea. We don’t even have a truck we have Subaru outback and Cross truck which also means if we ever get serious about it we would end up having to buy I’m assuming a full-size 250 or even a big SUV to pull a nice RV again very informative and learned a lot thank you.
Thank you!!! They could probably drag an RV a little 😉🤣
Great video, Hunter. Learned a lot and may have to consider a Rockwood RV. TY
Thank you!! I learned a few things myself - they really are great people also!
I love this video. This is such great information.
Agreed!!! I was happy he was willing to do it lol I figured reps would chicken out but they have a great product and reps!!
Great video!! I learned a few things like the practical explanation of the on-demand water heaters. This video is solidifying our choice of a Rockstaff TT. We are looking at a 2516S/25FKBS. Are there any big changes for the 2025? We are looking for a leftover 2024 unless there is a reason to get a 2025.
This was nice, I liked hearing from Zach about Rockwood. We are downsizing from a 5th wheel to a travel trailer and Rockwood is high up on the list. One question, the slides, what are the slide floors made of? Thanks again to you and Zach.
Thanks for watching! We use plywood floor that has a laminated resin exterior making it both water and weather proof without having to wrap it in the cheap black fiber sheet everyone else uses and often tears apart. We also add a layer of radiant barrier insulation to the inside under the slide room flooring which helps tremendously with the climate control. Hope this helps answer your question!
Hey Hunter,
I have a 2511s Rockwood TT. I ordered a new Flagstaff 301rks 5th wheel. Should be here soon. Great campers.
My question was... which model does Rockwood Zach have.
Great video, Hunter.
Thanks
Carl
Good morning! I own the 374DBH, we absolutely love it! Thank you so much for being a repeat owner!
Wow congrats!!! I love that Rear Kichten!!
On my second Rockwood. My first was great and customer service is amazing. However I now have a 2023 2622rk. Many problems. Currently my nose cap getting very wavey with indentations. Can this gentleman help me with this problem please. This should not be happening. Also keep doing what your doing. Love the videos!!!
Sorry to hear that! I’m not sure what the problems are but I’d start at the dealer level! Did you get water in it?
@@TheRVHunter No water. Dealing with Forest River at the moment. Have provided many pictures. I can only hope they do the right thing. This is not normal for a nose cap to get indentations and continue to get worse.
Great video.
Thanks, glad you like it!!
should of added is 5th wheel and would you do a video. thank you.
I had a second hand flagstaff years ago and no camper stands up to it now.
That’s awesome!!!
Rockwood and Flagstaff should fix their plumbing issues. Using braided hose with pex fittings shouldn’t be allowed when running water lines. My Flagstaff just made 2 years and I have to fix leaks because they went the cheap route. Other than that, we love our Flagstaff.
Hi Artie, thanks for being an owner and your feedback! We have gone away from those hoses everywhere except one place at the water heater that is both supplied by and required by the manufacturer of the heater.
We got a 2021 Flagstaff Shamrock 233S from the factory. Nearly zero issues thus far. Will most likely not go with another manufacturer in future.
Love the Shameocks!!!
No shame all SHAM 🤣🤣🤣
Actually sham doesn’t sound good either - I like Shamrocks a lot is what I’m trying to say LORDY!!!
@@TheRVHunter😂 great video! I subscribed!
We have had 2 Flagstaffs and now have a Rockwood. We won't even look at anything else.
Like he said “once you go rockwood you never go back” lol
Trailer rv's a al barsha 3 anti-movlog camper
Nice!
@TheRVHunter you rv hunter camps mo vlog's new mansion
Thank you!!
dose rockwood make front living for 2025
Does a significant upgrade for 2025 mean removing inverters? 🤔
We did a lot of outreach to our owners as we made changes to the 2025's. With all of the upgrades we made we had to make some tough choices from cost standpoint and we found overwhelming feedback that our FW owners didnt use the inverter nearly as much as our travel trailer owners. That being said, we did prep it to be easily added and we can help get one to you if that is important to how you plan to use your Rockwood
What makes Rockwood not just another forest river clone? I'm genuinely curious.... Everything this guy is saying about Rockwood reputation, is everything the real new disruptors are known for. And the double weld, is marketing speak.... "welded on both sides", otherwise known as the bare damn minimum.
lol yikes - you dont know the RVs like you think you do, hate to say to so bluntly…
Hey guys, customer feedback here, loyal customer at that (third Flagstaff, one Rockwood)...you're going in the wrong direction! Kudos on the quality but here's where you're going wrong: you eliminated the beautiful crown moulding and replaced it with what looks like baseboard, the wheels on this one you're showing look like something you'd see on a cheap junky trailer like a Wolf Pup, and you dropped the torsion axles in favor of leaf spring suspension? I'm glad I ordered and got my 2021 529RBS when I did because I don't know if I could get past the negative changes you have made...and for your 50th year too. Very very disappointed. Hopefully my '21 will be the last camper I buy, I don't like the direction of the entire industry including what you guys are doing.
Thank you so much for being such a loyal owner and especially for your feedback. Torsion axles are great, but after all the testing we did we found this was absolutely a better suspension system for the size and weight that our FWs have grown to. Happy to have a conversation any time, if helpful. And most importantly, thank you so much!
@ZachRiningerRV anytime my friend. My comment was directed at Flagstaff/Rockwood though. As for the torsion axles, I'd have to disagree from experience, especially since even their biggest and heaviest 5th wheels (of which mine is one) only weigh in at a little over 10K with a gross of around 12K or so, that's pretty light for a 36.5' trailer, and the Torflex axles, on every Flagstaff and Rockwood I've owned including current one, have been perfect. There's just not enough weight for leafspring suspension, it's too rigid for the weight and everything ends up thrown all over (again from experience with also owning other campers and many other people). I wish we could post pictures on UA-cam, but I'm sure you know...the wheels used on previous model years look really nice, whereas the ones on the one in your video look like a cost-cutting offering, not at all fitting with the overall once stunning appearance. It's just a shame they felt the need to cut corners and try to sell it as 'improvements.' I would really like to know why they hacked off the crown moulding in favor of flat, basic cheap looking trim, I've seen baseboards that have more depth and style. I hope their quality hasn't suffered, but their styling and appearance sure has.
Hunter, you're starting to look like a 5th wheel.
lol
Jesus, Hunter! Layoff the bacon double cheeseburgers. That shit ain't cute bro. You barely fit into the screen.
What a tasteless comment. I hope your day gets better so you can find the peace to add value to the world rather than trying to tear it down
Yikes 🤣
Why are you so rude?