You Sir just saved me $200! I am a 25 year old woman and would have never believed that I can repair my electric toothbrush myself. But with your guidance I made it. Thank you so so much!!
These kind of comments are really ego warming :) when a guide helps someone, who doesn't trust himself, to give it a try and it works! Glad it was of assistance, trust yourself in future projects and share the experience ;)
There is a lot of different Sonicare models but the nice thing is that they use the same drive mechanismus. So even with cheap brush you get the same cleaning action.
Thank you! this was the ONLY video that clearly explained and visually showed how to fix the problems. Direct, to the point, no nonsense and useless talk, very easy to follow. Now the toothbrush works perfect. Keep up the good work and thanks again!
I discovered that if you have a rubber tip air gun nozzle, you can blow compressed air in the center hole to get it open. Depending how good of seal you have you wont need to use channel locks. I usually can get it to pop right off. It takes all the anxiety away from potentially damaging the the toothbrush. I hope this helps. Your videos are the best, extremely informative and in depth. Your the only one I've found putting out this level of content. Thank you for all your hard work and keep it coming. You helped me fix my Sonicare in less then a half-hour and saved me a lot of money in the process.
I saw this method but havent tried it yet as in the video that I saw they cut away the rubber sealing. If it's water damaged then it's no problem but if you have a good seal and fix is just retighten a screew or make space for electromagnet it seemed to be wasteful.. but it is very efficient and as you said no anxiety to break something! Thanks for sharing and a good word! I try to make videos and channel that I look for, efficient and right to the solution :) altough these kind of videos come in handy only once, when they break, so hope that this toothbrush will remain popular in the world :D
Thank you very much for this! My Sonicare was exhibiting the same issues, probably the result of dropping it... previously Philips replaced it under warranty but several years later it happened again out of warranty, your video was the most helpful resource I found on how to repair it. A few notes that might help others: - I couldn't find anything plastic to remove the bottom cap so I used a flat head screwdriver, it made a few small indents on the cap but worked OK. Prising this bit off is quite hard so keep at it, you can apply quite a lot of pressure with the adjustable wrench to get a decent amount of opening. - I found it really tricky to work out how to open the plastic grips that hold the internals in, none of the descriptions online were that helpful. The trick to know is that these plastic catches can be pulled away from the outer case towards the internals. I found using a flat head screwdriver against the bottom of the catch (which you can see on the left and right of the internals if you look inside with a torch), nudging it towards the internals until it pops out worked best. It's still a bit fiddly though. Just keep in mind you want to pull the catches "inwards" (towards the internals) until they disconnect from the outer casing. - I managed to snap one of the plastic teeth that holds the circuit board of the bottom bit on to the top bit, so it wouldn't snap back into place properly. I ended up using Blutack to stick it in place. The correct alignment of the circuit board is so that you can see only the top "hole" on the metal frame underneath, the two T shaped bits should be totally covered as this is where it slides on. If you do the same and get the alignment wrong, it won't work when you put it back together as the switch is misaligned. - My magnets were stuck together when I opened it. You need to prise them apart with a flat head screwdriver. It feels hard to do because they are magnetically attracted but you can do it with a bit of force! - The first time I fixed it, I used two bits of thin plastic from some packaging to space out the magnets. This worked quite well, but I could still feel the handle itself vibrating somewhat and it didn't feel quite as powerful as I remember it originally being. - I also noticed that the seal was totally rotted away, which had caused a bit of damage already in that a couple of the "mode" lights don't work any more due to corrosion, so I put it back together, used a rubber band tightly wrapped around the shaft as a temporary seal, and ordered a new seal from eBay. You want a mk2 seal. Search for something like "PHILIPS SONICARE WATERPROOF shaft seal rings MK2 HX6730 HX6511 SPARE REPAIR UK" - The second time I fixed it, I used three bits of the thin plastic to space it out. This works much better. - The second time, I also managed to snap the thin wires connecting the two parts :( Be careful with these as they are only soldered on and if you move them too much, they'll snap. I was able to solder them back on without too much trouble (and I'm rubbish at soldering), so don't worry too much if this happens, but do try to avoid it! Anyway, my Sonicare is back to full health and all sealed up now, and if I drop it again, I'll know what to do. Thanks for the video and for saving me £100!
You are a genius !!! I watched your video and was successful fixing this toothbrush myself. And I am 74 years old . After paying $200 for a toothbrush , I thought I should get more than 2 1/2 years out of it. Thank you so much !!!!!!
Wow, this video allowed me to fix my Sonicare brush in about ten minutes. I always thought the armature was bent and was fighting with it for a while - I didn't realize the magnet gap was the entire problem! Thank you so much!
Nice to hear that it was a successful repair! And a very good example how good the li ion batteries & philips battery control are. In that time any other battery without charging would be dead :)
You just saved me $100. I followed your instructions and my Sonicare was suffering from the same magnet touching the electromagnet. Thank you very much!
just received a new motor that i got off of ebay. The motor shaft was broken in my sonicare dimondclean. Put the new motor in and soldered up the battery contacts and it works perfectly. $30 and I have a new toothbrush. Thanks for your great tutorial.
Cruising the comments, it seems everyone managed to fix a toothbrush with your help. Assuming that trend continues through all 578 comments, you have saved huge amounts of energy from processing, manufacturing and retail. Kudos. Phillips needs to take note of this design flaw & underwrite your channel. They could get great PR out of your work, touting the repairability of their products.......
thanks for good word :) I wrote to Philips with similar suggestion, but as always, it seams I haven't reached the right person, as there was no response to my suggestion.. and I think in their statistics in selling millions, 1000 repaired ones is insignificant :/ so it's only personal motivation of spreading the information and keeping any possible electric device from landfill.. additionally Philips is improving their design, i have an idea of making video of different models and explaining how they have developed in time..
THANKS!!! This saved me 100€ for a new toothbrush! My brush dropped and didn´t work any longer, but now it works again! Thank you! The only thing I did different is the removal of the bottom plate. I glued with a glue gun a stick of hot glue to it and just pulled it of. I saw that in another video, and it worked well.
Excellent tutorial, I have been able to repair 2 toothbrush and save a lot of money, thanks friend for investing your time in teaching us how to repair it. Good luck in everything you do.
I had to watch three of your videos because there were a few different issues (with me, not the toothbrush), and it probably took me entirely too long, but I fixed my toothbrush!! Putting the small piece of plastic under the magnet worked perfectly. Thank you so much!
This video is a godsend. Thank you sooo much. We got the two pack from Costco and both were nearing the end of its life (or so we thought). Watched the video, and it looks like we have 2 brand new toothbrushes!
Just a guy sharing some knowledge and I'm really glad it's helping people save some $ and our environment :) if you can share it outside, as there is a lot of misinformation that "the battery is dying", or that it was "manufacturer preprogrammed obsolence" when in reality it has a small defects and is easily fixable..
Yes can't thank you enough, ty ty. I had the most problems @4:42. It was really stuck. Didn't know it could slide for a while when I had the spring out which really help it loosened.
Thank you so much, you just saved me from having to buy a new one since mine was 6 months out of warranty! Taking it apart was annoying, but following your instructions helped a lot!
Thank you sooo much 😫 I honestly couldn’t afford to replace this brush and a manual brush just doesn’t cut it. I really appreciate you taking time to make this video. You did great, was straight to the point and walked me through everything. Thank you again. 🙏🏽
My toothbrush had lost a significant amount of brushing power. Adjusting the coil-magnet gap is what mine needed. A strip cut off an old credit card worked good for me. The front end of the plastic circuit board holder took some wiggling to get it disconnected from the metal frame. Pulling it fully back and wiggling it left and right finally got the plastic t into the metal slot. Thanks!
Thanks for your videos! I just fixed my Prestige 9900 with the help of your instructions. I dropped it on the floor a few times and the head no longer vibrated at full power. The gap around the magnet was the solution and it works again at full power.
Happy to hear that :) these brushes are really good engineered for repairability hopefully with these videos we can get their reliability up where it should be :) and not as popular myths state that they have preprogrammed obsolescence after 2 years..
I followed these instructions and yes, it totally worked! I would like to point out that during the part where he removes the back top cover hiding the screw, you can actually just pull the battery pack backwards and the cap will slide out from its slots. This way you won't have to pry it off and cause possible damage. Also, for the spacer I used a zip tie that was about 1mm thick. I didn't have superglue so I gave myself more room knowing that eventually the coil pack will slip upwards regardless. Maybe I'll have some superglue ready for next time. But I'm DEFINITELY not buying another Sonicare in the future when I can just FIX IT!
It's a thing of luck sometimes the battery pack slides off very easy sometimes you need to push quite strong to take it apart.. as for glue not sure if I would recommend this approach better use screw tightening liquid.. it's designed for exactly this task ;) and yes it's a good feeling when you can repair device that you own, that's why I really hope that right to repair will be a thing in future.. ;)
Good video. As soon as you moved beyond the obvious screw at the top (which everyone immediately gravitates to as if they were first one to see it and just possibly found a cure for cancer; and which has never worked for me, btw), I knew you had some worthwhile insight. Your fix worked for me and now my toothbrush is quiet again. Thank you!
I was just getting ready to buy another tooth brush when I stumbled onto your video. You describe my problem exactly and I am going to try to fix mine. Thank You!
Thank you so much for the tutorial! I cracked my casing slightly when removing the cover, decided to loop some floss in case I need to open it again. I forgot the vibration was suppose to be this strong!
Thank you for helping me fix my toothbrush. It would have been a complete waste to throw away a perfectly good toothbrush that only needed a small fix. I sent your video to Philips customer care who said they cannot fix the toothbrush for me because of hygiene reasons.
Thanks man. Was a few clicks away from buying a new one due to the wobbling head when I found your video. Bit nervous about getting the base off, but worked perfectly. Just needed to tighten the screw put it back together and it's working perfectly.
Thank you so much! There was one other video, but it wasn't a Diamondclean. It did detail adjusting the spoke for the brush heas, but you clearly detailed how to remove the innards. The screw and "bracket"(the little triangular piece that the screw goes through) were completely off mine! This gave me the confidence to fix this myself.
Thanks!!!! Great video. Fixed my problem perfectly. Hardest part was releasing the unit itself from the case. Now that I’ve had it out I can see where the clips inside actually are. Much appreciated!
Thanks! Yes this part needs some explanation. For that I made additional video but this video is the most popular and the one majority of people check..
Thank you! You saved me $300 dollars. Got it apart with hardly a scratch. I found that spraying a bit of Armor All into the gaps when squeezing the housing makes that O-ring release easier.
Thanks, man! It really works. This video helped me a lot. My problem was that the toothbrush suddenly started to work less well. A quick search for information and I found you. I'll recommend it!
Lets Fix It Garage, thank you so much for this video! Worked just perfectly, fixed my Philips Sonicare DiamondClean in no time thanks to your expertise. Saved me a lot of bucks to buy a a new toothbrush ;)
Thank you for the video! To make it easier to remove the cover and disassemble, I recommend warming up the case with hot water, the plate becomes softer
Thanks for the tip. Haven't tried it somehow for me with a lot of practice it pops out quite easy with my shown method but for first time all kind of helpful tips are really welcome! Thanks for sharing 🙂
Thank you. I have just fixed my wife's brush. Her problem was actually that the switch was sticking on, so it didn't charge, but the gap was too narrow anyway and it had water leakage. Realistically I will need to replace it in a few months, but I learned something.
If it will stop working you can check my water damage series of these brushes (including power button cleaning). It can be fixed but it requires some equipment to do it..
Hello! I fix everything I can but I’d put the repair of these toothbrushes into the “too hard” bin. But with your vid showing me it’s possible I’ve now moved the magnet away from the coil and had to replace the “stalk” and seal with one from eBay for £6. It’s now working fine. Tip, I used an old credit card as the spacer, it’s about 0.75mm thick. Many thanks to you, this is a real public service.
Thank you for the feedback! It is discouraging at first but when you go further it's quite simple design. If there would be some other brake downs/water I have other videos explaining all of these in detail as well.
Thank you SO MUCH Lets Fix It!!! Using your video I was able to repair 2 of my Sonicare DiamondClean toothbrushes! 🤘😁🤘You're so right, one little drop on the toothbrush head and it stops vibrating like it should. It's a terrible engineering design, especially for a $200 toothbrush! But thanks to you I was able to fix them!
Glad it was helpful! Sure for this price it would be nice to have unbreakable thing, but one huge + for Philips is that they made it repairable.. they could have covered it in epoxy and after drop it would brake the shaft.. so let's leave a positive thought to Philips for having repairability in mind ;)
This is awesome, I was able to fix my Sonicare FlexCare HX6970 using this! The hardest part was separating the top section (around 4:50), but I eventually figured out that rotating it can get it free. Thanks for the detailed video!
same here - the two parts, battery pack and motor part, will not separate. I pulled apart as much as I could but I am afraid if I pull any harder the two thin wires will brake. I have two brushes and both have the same issue.
If you have thin wires for toothbrush head sensor you need to desolder them. It is possible to separate the two parts without desolderong but then you be very careful and have some experience for first time I would suggest to desolder the wires first.
@@ivostoyanov7068 pulled mine alright. But then i didn't notice the soldering wires got detached after fixing the coils. I got to a cellphone shop which they also have an electrician then offered him a dollar to solder the detached wire again. Toothbrush working fine again
weaker vibrations , funky button operation, then on/off by itself .... then nothing. Pulled apart per your video , did the spacing fix with the magnet. Did not work. showed charging , buttons lit but nothing. Let it sit overnight without cover, closed it up next day, put it on the charge port for 10 mins and back to 100% !! Thank you for the video. These are engineering marvels once you get inside. First issue since 5 years.
Glad it helped! although from your description I would suspect water damage.. inspect the upper rubber sealing if it has build up and micro tears replace it and clean the board with alcohol..
@@letsfixitgarage board was clean, no obvious signs of water damage inside. I did spray with electronic board cleaner alcohol. Let it dry thoroughly. I do tend to use the unit for longer periods at one time. What is good source for purchasing seals , repair parts etc...
update, still fine but has gotten louder and much 'buzz-ier' all of a sudden. First fix I did not use the thread locker, redone now, respaced the magnet again. Running like a champ again.
Can't thank you enough for your tuts, just fixed my daughter's toothbrush. Bravo, thank you again your instruction were by far the best on youtube that I could find.
Thank you thank you! I had a new tooth brush and after 3 months it stopped working. Was ready to try to return it but saw this. It worked great. I did crack the bottom base a little but your instructions were perfect. Thank you!! 👍🏼⭐️🇺🇸
Many thanks! I've just repaired my Sonicare, which was electronically and mechanically well but also has the distance canceled and required adjustment. The most tricky part is the initial opening without leaving any mark.
Your welcome :) yes it is, especially first time but I do like Philips materials they can withstand quite a lot. If you will take thicker paper it is fully enough to protect it from damage..
Thanks man, worked a treat and saved me buying a new toothbrush. For those playing at home, each step is frustrating (don't think these are designed to be opened) but with patience they are fixable.
Many thanks! I had written my toothbrush off for dead, but it's back in business. This fix worked perfectly. I really appreciate the video.. and the clean teerh.
Thank you friend! I have always tried tightening the screw at the top but never thought to check for friction at the electro magnet! The space is CRITICAL as you have described! Too much energy was being wasted at that point of contact. My toothbrush is working like brand new ! Thanks again!
This was really helpful. The screw near the tip had rattled itself apart on mine but I managed to get it open and tighten the screw without any damage thanks to your video. Surprised there wasn't any threadlocker on that screw considering it'll be subjected to daily vibrations and is probably prone to rattling itself loose.
Seen both cases with and without thread locker they still tend to get loose.. then again nice of Philips that they still use a scree that can be retightened or exchanged and not all in one part that is impossible to repair ;) good job on the repair!
Amazing tutorial, thank you for posting! I had my HX9362 since 2015 and it started to loose power late last year when brushing. I made the mistake of not watching the whole video and my gap was a little too small when I went to reassemble it. After unscrewing a second time and making the gap slightly larger I put it all together and was amazed at how much power the brush head had again. I also managed to break one of the small wires during the second disassembly but a little solder sorted that out easily. For the gap I used two plastic pieces that I cut from some packaging in my recycling box. Saved me $200 CAD as well as all the e-waste that would be generated from the brush as well as the case and extra charger. Fantastic tutorial and was a good lesson for my kids as well. If the problem returns I'm going to place a piece of plastic from an old credit card in order to stop the screws from moving up the channel. Once again, thanks for the tutorial!
Thanks for your comment! Yes I like the idea of preventing e-waste too! as the toothbrush is quite reliable and li ion battery holds for very long time to. it's a good design with some flaws that can be fixed.. in video I speak about small gap but as you said it can be to small.. 1-2mm after you take out the spacer is usually a good rule of thumb :) and did I understand correctly that you want to leave the plactic spacer inside the electromagnet? Can't advise it.. vibrations will be very small or not existing.. if the thread gets damaged try to use some glue inside the thread or even around it but the gap has to be free.. thanks again and good luck in fixind stuff!
@@letsfixitgarage I was thinking of some way of stopping the screws from moving. I used a mild thread lock on the screws. Plastic in that dead space in front of the screw to keep it from moving forward. Like 1mm x 2mm depending on the space. No plastic between the magnets, just for the adjustment space where the screws are.
@@antonioarroyas7662 ok, that's an interesting idea, in principle you could try to use some dense epoxy glue to fill in the space and when it will harden it should have the same efect. But from my experience thread lock does quite a fair job usually if it gets droped on the head then it gets stuck to the electromagnet..
@@letsfixitgarage over the years I've learned (as I'm sure you have) to make one change at a time. Sometimes I'd be working on a project and come up with a fantastic idea to make it better in the process but when I finish it's worse. With this project I used a very mild thread lock in case I need to undo the screws again the the future. I also showed a picture of the design to my brother-in-law who is a mechanical engineer. He said it looks like they designed the screws to be able to move a bit so that the head would be less likely to crack when it gets dropped. Brushed my teeth this morning and it was amazing, I forgot how good it performed when it was brand new.
When my brother-in-law and I were looking at the design we noticed a few very interesting things. The screws let it move a little in case it gets dropped and the torque is very precise. This let's a person who bought one drop it by mistake during the warranty period without it breaking. All the other parts like the head can't absorb impact because they need to be hard. The design is very intelligent because of the second purpose. If you treat the bush with care (clean the seal according to the manual and the other things they recommend) it will be about four or five years before problems (looking at the age on Amazon reviews for older units like mine). Our hypothesis is this: they want the average unit to last double the warranty period for two reasons. Money from replacement brush heads and a when the unit does malfunction the customer is willing to buy a replacement because it did last a reasonably long time. This hypothesis was made a little stronger when we looked at the time they keep a single model on the market. We were very impressed with the engineering and business strategy being combined so elegantly. We couldn't think of any other company that does this with such perfection. Yes, we are both nerds that love working on cars, motorcycles, computers and electronics. We were both the kids that took apart our toys and couldn't put them back together most of the time. Our parents were never too happy with us as kids but now they call us when something breaks. Keep up the good work! When you get your camera setup figured it I'd redo the earlier video on the magnet fix and make it as professional as possible with very clear steps and photos in the editing for the average person to be able to follow. You have a very unique opportunity on UA-cam as your tutorial was by far the best one I've seen. Millions of these units are out there and a really good quality video (iFixIt style) could really make your channel explode!
Thank you for this video. My Sonicare got loud and lost vibrations. Magnet had no space to motor but screws were tight. I adjusted 0.7 mm of space. Now the brush is silent with a lot of vibration power.
thank you for sharing your skills! my toothbrush was a little different (sonicare protective clean) and your steps still helped with me tightening the head piece. I appreciate you!
thank you!!!! Mine had a different issue, it worked well unless you put some pressure on it and than it stopped vibrating untill you moved it around... Wasn't sure if it was me or if the toothbrush until i saw your video. following your guide i managed to fix my brush! thankyou!
Etan, I have the same problem. If the stem/head is pressed slightly forward, the motor still runs but no vibration. By pressing slightly the stem/head to the left, right, or backwards it vibrates agains. What did you do to fix it?
You will need to take it apart and then examine a screw at the stem/head bottom. Sometimes it's lose or sometimes this steam/head part can be broken I show how it looks in my other videos. either way you will find your answer after taking it apart.
This was extremely helpful, thank you very much. I used a credit card for the gap spacing, that's about .8 of a mm, slightly less vibration than the .5mm he recommended but its all I had for now.
This worked really well for me. My only request is to show more clearly the separation of the motor from the pcb. I damaged the tabs by pulling it apart, not it the full extended position. The T slot is the key. I will be getting a few more years out of this unit! Thanks so much. New subscriber.
Thanks for the suggestions it gets quite clear once you take one apart but yes view from all angles is helpful to understanding.. and if the holding tabs brake no problem it's wigly, but once inserted spring with tabs on the bottom hold it in place really well. Thanks, hope upcoming content will be interesting for you :)
UPDATE*** ordered the top part from ebay for $14.99! toothbrush is humming like a bird. when i took bottom cap off i tapped it hard on the ground and it slid out. thanks for your help! so happy to have toothbrush back after using a normal brush. teeth dont feel furry anymore.
You Sir just saved me $200! I am a 25 year old woman and would have never believed that I can repair my electric toothbrush myself. But with your guidance I made it. Thank you so so much!!
These kind of comments are really ego warming :) when a guide helps someone, who doesn't trust himself, to give it a try and it works! Glad it was of assistance, trust yourself in future projects and share the experience ;)
$200? I spent $40 on mine
@@Crazylegoman3791 But that's not the Diamond Clean. The 9000 is around 125€ single and 200€ with the charging glas and fancy stuff.
@@mowax74 oh.
There is a lot of different Sonicare models but the nice thing is that they use the same drive mechanismus. So even with cheap brush you get the same cleaning action.
Thank you! this was the ONLY video that clearly explained and visually showed how to fix the problems. Direct, to the point, no nonsense and useless talk, very easy to follow. Now the toothbrush works perfect. Keep up the good work and thanks again!
Thanks for a good word ;)
I discovered that if you have a rubber tip air gun nozzle, you can blow compressed air in the center hole to get it open. Depending how good of seal you have you wont need to use channel locks. I usually can get it to pop right off. It takes all the anxiety away from potentially damaging the the toothbrush. I hope this helps. Your videos are the best, extremely informative and in depth. Your the only one I've found putting out this level of content. Thank you for all your hard work and keep it coming. You helped me fix my Sonicare in less then a half-hour and saved me a lot of money in the process.
I saw this method but havent tried it yet as in the video that I saw they cut away the rubber sealing. If it's water damaged then it's no problem but if you have a good seal and fix is just retighten a screew or make space for electromagnet it seemed to be wasteful.. but it is very efficient and as you said no anxiety to break something! Thanks for sharing and a good word! I try to make videos and channel that I look for, efficient and right to the solution :) altough these kind of videos come in handy only once, when they break, so hope that this toothbrush will remain popular in the world :D
Thank you very much for this! My Sonicare was exhibiting the same issues, probably the result of dropping it... previously Philips replaced it under warranty but several years later it happened again out of warranty, your video was the most helpful resource I found on how to repair it.
A few notes that might help others:
- I couldn't find anything plastic to remove the bottom cap so I used a flat head screwdriver, it made a few small indents on the cap but worked OK. Prising this bit off is quite hard so keep at it, you can apply quite a lot of pressure with the adjustable wrench to get a decent amount of opening.
- I found it really tricky to work out how to open the plastic grips that hold the internals in, none of the descriptions online were that helpful. The trick to know is that these plastic catches can be pulled away from the outer case towards the internals. I found using a flat head screwdriver against the bottom of the catch (which you can see on the left and right of the internals if you look inside with a torch), nudging it towards the internals until it pops out worked best. It's still a bit fiddly though. Just keep in mind you want to pull the catches "inwards" (towards the internals) until they disconnect from the outer casing.
- I managed to snap one of the plastic teeth that holds the circuit board of the bottom bit on to the top bit, so it wouldn't snap back into place properly. I ended up using Blutack to stick it in place. The correct alignment of the circuit board is so that you can see only the top "hole" on the metal frame underneath, the two T shaped bits should be totally covered as this is where it slides on. If you do the same and get the alignment wrong, it won't work when you put it back together as the switch is misaligned.
- My magnets were stuck together when I opened it. You need to prise them apart with a flat head screwdriver. It feels hard to do because they are magnetically attracted but you can do it with a bit of force!
- The first time I fixed it, I used two bits of thin plastic from some packaging to space out the magnets. This worked quite well, but I could still feel the handle itself vibrating somewhat and it didn't feel quite as powerful as I remember it originally being.
- I also noticed that the seal was totally rotted away, which had caused a bit of damage already in that a couple of the "mode" lights don't work any more due to corrosion, so I put it back together, used a rubber band tightly wrapped around the shaft as a temporary seal, and ordered a new seal from eBay. You want a mk2 seal. Search for something like "PHILIPS SONICARE WATERPROOF shaft seal rings MK2 HX6730 HX6511 SPARE REPAIR UK"
- The second time I fixed it, I used three bits of the thin plastic to space it out. This works much better.
- The second time, I also managed to snap the thin wires connecting the two parts :( Be careful with these as they are only soldered on and if you move them too much, they'll snap. I was able to solder them back on without too much trouble (and I'm rubbish at soldering), so don't worry too much if this happens, but do try to avoid it!
Anyway, my Sonicare is back to full health and all sealed up now, and if I drop it again, I'll know what to do. Thanks for the video and for saving me £100!
this helped alot,
Omg can I send mine to you and will u fix it for me? I pay you 😣
You are a genius !!! I watched your video and was successful fixing this toothbrush myself. And I am 74 years old . After paying $200 for a toothbrush , I thought I should get more than 2 1/2 years out of it. Thank you so much !!!!!!
Thanks for your feedback! And if possible do share it with others these toothbrushew are quite repairable if you get the initial opening struggle :)
Wow, this video allowed me to fix my Sonicare brush in about ten minutes. I always thought the armature was bent and was fighting with it for a while - I didn't realize the magnet gap was the entire problem! Thank you so much!
Thank you so much, I wrote this toothbrush off 2 yrs ago and finally thought to UA-cam how to fix it!!! I'm so excited to have it back!
Nice to hear that it was a successful repair! And a very good example how good the li ion batteries & philips battery control are. In that time any other battery without charging would be dead :)
Well you just saved me 70 quid for a new brush with a concise and easy to follow video. Thanks!
Pour yourself a cold one ;) good job!
You just saved me $100. I followed your instructions and my Sonicare was suffering from the same magnet touching the electromagnet. Thank you very much!
I am almost throwing away my brush for recycling. Luckily I ran thru your channel and boom!!! You save me 100 bucks. Thanks Bud!
Glad to hear it! Thanks for letting me know :)
just received a new motor that i got off of ebay. The motor shaft was broken in my sonicare dimondclean. Put the new motor in and soldered up the battery contacts and it works perfectly. $30 and I have a new toothbrush. Thanks for your great tutorial.
Beauty of repairs :) nice job! And you saved some piece of e-waste!
I fixed a Sonicare toothbrush thanks to you. Appreciate the time and effort you went through to make this video
Cruising the comments, it seems everyone managed to fix a toothbrush with your help. Assuming that trend continues through all 578 comments, you have saved huge amounts of energy from processing, manufacturing and retail. Kudos.
Phillips needs to take note of this design flaw & underwrite your channel. They could get great PR out of your work, touting the repairability of their products.......
thanks for good word :) I wrote to Philips with similar suggestion, but as always, it seams I haven't reached the right person, as there was no response to my suggestion.. and I think in their statistics in selling millions, 1000 repaired ones is insignificant :/ so it's only personal motivation of spreading the information and keeping any possible electric device from landfill.. additionally Philips is improving their design, i have an idea of making video of different models and explaining how they have developed in time..
THANKS!!!
This saved me 100€ for a new toothbrush!
My brush dropped and didn´t work any longer, but now it works again! Thank you!
The only thing I did different is the removal of the bottom plate. I glued with a glue gun a stick of hot glue to it and just pulled it of. I saw that in another video, and it worked well.
Excellent tutorial, I have been able to repair 2 toothbrush and save a lot of money, thanks friend for investing your time in teaching us how to repair it. Good luck in everything you do.
I had to watch three of your videos because there were a few different issues (with me, not the toothbrush), and it probably took me entirely too long, but I fixed my toothbrush!! Putting the small piece of plastic under the magnet worked perfectly. Thank you so much!
First time repair always takes longer and is more difficult than it is shown in example ;) good job!
Many thanks for your video. I successfully opened my sonicare, and repaired the excessive vibration of the head. You saved me having to buying
Excellent!
Amazing demonstration of how to get out the inner unit effectively and without important damage👏🏼 thank you!
This video is a godsend. Thank you sooo much. We got the two pack from Costco and both were nearing the end of its life (or so we thought). Watched the video, and it looks like we have 2 brand new toothbrushes!
Just a guy sharing some knowledge and I'm really glad it's helping people save some $ and our environment :) if you can share it outside, as there is a lot of misinformation that "the battery is dying", or that it was "manufacturer preprogrammed obsolence" when in reality it has a small defects and is easily fixable..
This was the video I needed to fix my toothbrush! Thanks for saving me from buying a new one.
Worked for me! My brush would vibrate very weak unless you bent the tip towards the bristles. This fix made it full strength. Thanks for posting!
Wow great. the toothbrush warranty ended 2 weeks ago. thanks to this guide I fixed it. thank you
The lashes gave me a really hard time but after that it was surprisingly straight forward, thank you!
First time is the most difficult one ;)
Yes can't thank you enough, ty ty. I had the most problems @4:42. It was really stuck. Didn't know it could slide for a while when I had the spring out which really help it loosened.
Thank you so much, you just saved me from having to buy a new one since mine was 6 months out of warranty! Taking it apart was annoying, but following your instructions helped a lot!
Thank you sooo much 😫 I honestly couldn’t afford to replace this brush and a manual brush just doesn’t cut it. I really appreciate you taking time to make this video. You did great, was straight to the point and walked me through everything. Thank you again. 🙏🏽
Glad it helped you and thanks for the feedback!
Thanks for the video, saved myself 200 bucks. Diamond clean has been going strong 4 years now and all it needed was to tighten the shaft screw.
These toothbrush handles are poorly built. But I managed to fix my (third) Sonicare thanks to this tutorial. Grüße aus Kanada !
Gruß zurück von Litauen ;)
My toothbrush had lost a significant amount of brushing power. Adjusting the coil-magnet gap is what mine needed. A strip cut off an old credit card worked good for me.
The front end of the plastic circuit board holder took some wiggling to get it disconnected from the metal frame. Pulling it fully back and wiggling it left and right finally got the plastic t into the metal slot.
Thanks!
Thanks for your videos! I just fixed my Prestige 9900 with the help of your instructions. I dropped it on the floor a few times and the head no longer vibrated at full power. The gap around the magnet was the solution and it works again at full power.
Happy to hear that :) these brushes are really good engineered for repairability hopefully with these videos we can get their reliability up where it should be :) and not as popular myths state that they have preprogrammed obsolescence after 2 years..
I followed these instructions and yes, it totally worked! I would like to point out that during the part where he removes the back top cover hiding the screw, you can actually just pull the battery pack backwards and the cap will slide out from its slots. This way you won't have to pry it off and cause possible damage. Also, for the spacer I used a zip tie that was about 1mm thick. I didn't have superglue so I gave myself more room knowing that eventually the coil pack will slip upwards regardless. Maybe I'll have some superglue ready for next time. But I'm DEFINITELY not buying another Sonicare in the future when I can just FIX IT!
It's a thing of luck sometimes the battery pack slides off very easy sometimes you need to push quite strong to take it apart.. as for glue not sure if I would recommend this approach better use screw tightening liquid.. it's designed for exactly this task ;) and yes it's a good feeling when you can repair device that you own, that's why I really hope that right to repair will be a thing in future.. ;)
Good video. As soon as you moved beyond the obvious screw at the top (which everyone immediately gravitates to as if they were first one to see it and just possibly found a cure for cancer; and which has never worked for me, btw), I knew you had some worthwhile insight. Your fix worked for me and now my toothbrush is quiet again. Thank you!
Thank u. This helped. I was starting to regret paying $300 for a tooth brush, but I just fixed it
Second time I open my tooth brush using your videos. Thank you very much for going in depth about how the clips work. They are quite pesky.
Thanks and good luck.
I was just getting ready to buy another tooth brush when I stumbled onto your video. You describe my problem exactly and I am going to try to fix mine. Thank You!
Thanks! I fixed 3 brushes in one go. They all work again, all had the same problem.
Thank you so much for the tutorial! I cracked my casing slightly when removing the cover, decided to loop some floss in case I need to open it again. I forgot the vibration was suppose to be this strong!
Thank you for helping me fix my toothbrush. It would have been a complete waste to throw away a perfectly good toothbrush that only needed a small fix. I sent your video to Philips customer care who said they cannot fix the toothbrush for me because of hygiene reasons.
You are welcome :)
Thanks man. Was a few clicks away from buying a new one due to the wobbling head when I found your video. Bit nervous about getting the base off, but worked perfectly. Just needed to tighten the screw put it back together and it's working perfectly.
If it will start wobbling again buy screw tightening liquid like loctite for the next intervention ;) p.s. and spread the word if you can :)
thanks, just saved me from buying a new one, that is worth many hours of my time working, and I'm very grateful
Glad that the info helped and you were able to fix it, thanks for sharing!
Amazing! My toothbrush is buzzing like new😃🦷You saved my brush...and my teeth! Thank you! God bless you😇
Thank you! I was able to fix my Sonicare saving me from purchasing a new one! Had to re-watch the video but it was on point! Awesome tutorial.
Glad it was helpful, share the knowledge ;)
Aaaah omg I cannot believe I actually fixed my toothbrush with this video! Thanks a million!!! E-waste prevented.
Nice job 👍 spread the good news ;)
Thank you so much! There was one other video, but it wasn't a Diamondclean. It did detail adjusting the spoke for the brush heas, but you clearly detailed how to remove the innards. The screw and "bracket"(the little triangular piece that the screw goes through) were completely off mine! This gave me the confidence to fix this myself.
Thanks for your feedback! Glad that DIY community is growing ;)
I DID IT! Thanks Fix It and thanks Sonicare for a serviceable tool. My toothbrush is quiet again. I forgot how much I liked it.
Excellent video. It may seem intimidating, but follow step by step and your toothbrush will be fixed. Thanks for the video!
Thanks!!!! Great video. Fixed my problem perfectly. Hardest part was releasing the unit itself from the case. Now that I’ve had it out I can see where the clips inside actually are. Much appreciated!
Thanks! Yes this part needs some explanation. For that I made additional video but this video is the most popular and the one majority of people check..
I was skeptical at first but this actually worked thank you!
Thank you so much for this. I used a business card folded to set the gap and it works much better now.
Thank you! You saved me $300 dollars. Got it apart with hardly a scratch. I found that spraying a bit of Armor All into the gaps when squeezing the housing makes that O-ring release easier.
Glad to hear it and thanks for sharing!
Thanks for this video. Managed to fix my toothbrush within 30 minutes. Thanks 🙏
Thanks, man! It really works.
This video helped me a lot. My problem was that the toothbrush suddenly started to work less well. A quick search for information and I found you. I'll recommend it!
Thanks and glad it was helpful for you!
Lets Fix It Garage, thank you so much for this video! Worked just perfectly, fixed my Philips Sonicare DiamondClean in no time thanks to your expertise. Saved me a lot of bucks to buy a a new toothbrush ;)
Thanks for a good word :) glad it helped!
Thank you, I was able to fix my $220 DiamondClean that I dropped and was not vibrating very strong anymore. Now it seems back to normal!
Thank you for the video! To make it easier to remove the cover and disassemble, I recommend warming up the case with hot water, the plate becomes softer
Thanks for the tip. Haven't tried it somehow for me with a lot of practice it pops out quite easy with my shown method but for first time all kind of helpful tips are really welcome! Thanks for sharing 🙂
Thank you. I have just fixed my wife's brush. Her problem was actually that the switch was sticking on, so it didn't charge, but the gap was too narrow anyway and it had water leakage. Realistically I will need to replace it in a few months, but I learned something.
If it will stop working you can check my water damage series of these brushes (including power button cleaning). It can be fixed but it requires some equipment to do it..
Hello! I fix everything I can but I’d put the repair of these toothbrushes into the “too hard” bin. But with your vid showing me it’s possible I’ve now moved the magnet away from the coil and had to replace the “stalk” and seal with one from eBay for £6. It’s now working fine. Tip, I used an old credit card as the spacer, it’s about 0.75mm thick. Many thanks to you, this is a real public service.
Thank you for the feedback! It is discouraging at first but when you go further it's quite simple design. If there would be some other brake downs/water I have other videos explaining all of these in detail as well.
This video helped me fix my toothbrush AND my wife's as well. Thank you!
Good job! And thanks for feedback:)
Thank you SO MUCH Lets Fix It!!! Using your video I was able to repair 2 of my Sonicare DiamondClean toothbrushes! 🤘😁🤘You're so right, one little drop on the toothbrush head and it stops vibrating like it should. It's a terrible engineering design, especially for a $200 toothbrush! But thanks to you I was able to fix them!
Glad it was helpful! Sure for this price it would be nice to have unbreakable thing, but one huge + for Philips is that they made it repairable.. they could have covered it in epoxy and after drop it would brake the shaft.. so let's leave a positive thought to Philips for having repairability in mind ;)
Thanks.. the method to remove the base plate worked really well. Tightened the screw and fixed.
Great video, I followed these steps and fixed mine - saved me £100, thanks!!
Thank you! Was able to fix that annoying noise coming from my diamond clean thanks to your video! Cheers!
Your Welcome, glad it was helpful!
Thanks for the tutorial - the tip of the inner part was loose and made a lot of noise. Just needed to tighten a little screw and works like new again.
This is awesome, I was able to fix my Sonicare FlexCare HX6970 using this! The hardest part was separating the top section (around 4:50), but I eventually figured out that rotating it can get it free. Thanks for the detailed video!
What do u mean rotate? I cant do it too
same here - the two parts, battery pack and motor part, will not separate. I pulled apart as much as I could but I am afraid if I pull any harder the two thin wires will brake. I have two brushes and both have the same issue.
If you have thin wires for toothbrush head sensor you need to desolder them. It is possible to separate the two parts without desolderong but then you be very careful and have some experience for first time I would suggest to desolder the wires first.
@@ivostoyanov7068 pulled mine alright. But then i didn't notice the soldering wires got detached after fixing the coils. I got to a cellphone shop which they also have an electrician then offered him a dollar to solder the detached wire again. Toothbrush working fine again
Brilliant guide, thank you, saved me getting a new one, all that was wrong was a loose screw!!!
Thank you that worked and I saved $100 toothbrush from going in the garbage
Nice job 👍
Thanks! Got a replacement and it happened again after two months but good thing I didn’t send the old one back now I have two fixed toothbrushes 👍🏼
Nice :) instant 50% discount from manufacturer side for your repair skill ;)
Thanks so much. Fixed my toothbrush in no time at all. Much appreciated 👍👍👍👍👍
weaker vibrations , funky button operation, then on/off by itself .... then nothing. Pulled apart per your video , did the spacing fix with the magnet. Did not work. showed charging , buttons lit but nothing. Let it sit overnight without cover, closed it up next day, put it on the charge port for 10 mins and back to 100% !! Thank you for the video. These are engineering marvels once you get inside.
First issue since 5 years.
Glad it helped! although from your description I would suspect water damage.. inspect the upper rubber sealing if it has build up and micro tears replace it and clean the board with alcohol..
@@letsfixitgarage board was clean, no obvious signs of water damage inside. I did spray with electronic board cleaner alcohol. Let it dry thoroughly. I do tend to use the unit for longer periods at one time. What is good source for purchasing seals , repair parts etc...
@@register1430 interesting.. :)
and for the seals ebay or aliexpress is the easiest way these days.. they go for around 5 eur..
update, still fine but has gotten louder and much 'buzz-ier' all of a sudden. First fix I did not use the thread locker, redone now, respaced the magnet again. Running like a champ again.
Thank You for sharing your knowledge on fixing the Philips Soniccare toothbrush
Thanks for good word 👍
@@letsfixitgarage Your Welcome SIr! :)
Many thanks! The most important was to unscrue two scrues and move eletro magned farther to magnet. Now working nicely, eventhow is 5 year old.
Can't thank you enough for your tuts, just fixed my daughter's toothbrush. Bravo, thank you again your instruction were by far the best on youtube that I could find.
Thank you thank you! I had a new tooth brush and after 3 months it stopped working. Was ready to try to return it but saw this. It worked great. I did crack the bottom base a little but your instructions were perfect. Thank you!! 👍🏼⭐️🇺🇸
Many thanks! I've just repaired my Sonicare, which was electronically and mechanically well but also has the distance canceled and required adjustment. The most tricky part is the initial opening without leaving any mark.
Your welcome :) yes it is, especially first time but I do like Philips materials they can withstand quite a lot. If you will take thicker paper it is fully enough to protect it from damage..
Thanks man, worked a treat and saved me buying a new toothbrush. For those playing at home, each step is frustrating (don't think these are designed to be opened) but with patience they are fixable.
Many thanks! I had written my toothbrush off for dead, but it's back in business. This fix worked perfectly. I really appreciate the video.. and the clean teerh.
Thank you friend! I have always tried tightening the screw at the top but never thought to check for friction at the electro magnet! The space is CRITICAL as you have described! Too much energy was being wasted at that point of contact. My toothbrush is working like brand new !
Thanks again!
This was really helpful. The screw near the tip had rattled itself apart on mine but I managed to get it open and tighten the screw without any damage thanks to your video.
Surprised there wasn't any threadlocker on that screw considering it'll be subjected to daily vibrations and is probably prone to rattling itself loose.
Seen both cases with and without thread locker they still tend to get loose.. then again nice of Philips that they still use a scree that can be retightened or exchanged and not all in one part that is impossible to repair ;) good job on the repair!
Haha. I used the plastic from the new sonicare that my wife bought to set the gap on the broken one. Now it’s fixed. Thank you
Amazing tutorial, thank you for posting! I had my HX9362 since 2015 and it started to loose power late last year when brushing. I made the mistake of not watching the whole video and my gap was a little too small when I went to reassemble it. After unscrewing a second time and making the gap slightly larger I put it all together and was amazed at how much power the brush head had again. I also managed to break one of the small wires during the second disassembly but a little solder sorted that out easily. For the gap I used two plastic pieces that I cut from some packaging in my recycling box. Saved me $200 CAD as well as all the e-waste that would be generated from the brush as well as the case and extra charger. Fantastic tutorial and was a good lesson for my kids as well. If the problem returns I'm going to place a piece of plastic from an old credit card in order to stop the screws from moving up the channel. Once again, thanks for the tutorial!
Thanks for your comment! Yes I like the idea of preventing e-waste too! as the toothbrush is quite reliable and li ion battery holds for very long time to. it's a good design with some flaws that can be fixed.. in video I speak about small gap but as you said it can be to small.. 1-2mm after you take out the spacer is usually a good rule of thumb :) and did I understand correctly that you want to leave the plactic spacer inside the electromagnet? Can't advise it.. vibrations will be very small or not existing.. if the thread gets damaged try to use some glue inside the thread or even around it but the gap has to be free.. thanks again and good luck in fixind stuff!
@@letsfixitgarage I was thinking of some way of stopping the screws from moving. I used a mild thread lock on the screws. Plastic in that dead space in front of the screw to keep it from moving forward. Like 1mm x 2mm depending on the space. No plastic between the magnets, just for the adjustment space where the screws are.
@@antonioarroyas7662 ok, that's an interesting idea, in principle you could try to use some dense epoxy glue to fill in the space and when it will harden it should have the same efect. But from my experience thread lock does quite a fair job usually if it gets droped on the head then it gets stuck to the electromagnet..
@@letsfixitgarage over the years I've learned (as I'm sure you have) to make one change at a time. Sometimes I'd be working on a project and come up with a fantastic idea to make it better in the process but when I finish it's worse. With this project I used a very mild thread lock in case I need to undo the screws again the the future. I also showed a picture of the design to my brother-in-law who is a mechanical engineer. He said it looks like they designed the screws to be able to move a bit so that the head would be less likely to crack when it gets dropped. Brushed my teeth this morning and it was amazing, I forgot how good it performed when it was brand new.
When my brother-in-law and I were looking at the design we noticed a few very interesting things. The screws let it move a little in case it gets dropped and the torque is very precise. This let's a person who bought one drop it by mistake during the warranty period without it breaking. All the other parts like the head can't absorb impact because they need to be hard. The design is very intelligent because of the second purpose. If you treat the bush with care (clean the seal according to the manual and the other things they recommend) it will be about four or five years before problems (looking at the age on Amazon reviews for older units like mine). Our hypothesis is this: they want the average unit to last double the warranty period for two reasons. Money from replacement brush heads and a when the unit does malfunction the customer is willing to buy a replacement because it did last a reasonably long time. This hypothesis was made a little stronger when we looked at the time they keep a single model on the market. We were very impressed with the engineering and business strategy being combined so elegantly. We couldn't think of any other company that does this with such perfection. Yes, we are both nerds that love working on cars, motorcycles, computers and electronics. We were both the kids that took apart our toys and couldn't put them back together most of the time. Our parents were never too happy with us as kids but now they call us when something breaks. Keep up the good work! When you get your camera setup figured it I'd redo the earlier video on the magnet fix and make it as professional as possible with very clear steps and photos in the editing for the average person to be able to follow. You have a very unique opportunity on UA-cam as your tutorial was by far the best one I've seen. Millions of these units are out there and a really good quality video (iFixIt style) could really make your channel explode!
Thank you 👍👍 now my toothbrush work.
Very easy , just follow you video step by step
Thanks, nice to hear :)
Worked. Just really difficult to execute. But now my toothbrush works like brand new again!
Thank you for this video. My Sonicare got loud and lost vibrations. Magnet had no space to motor but screws were tight. I adjusted 0.7 mm of space. Now the brush is silent with a lot of vibration power.
thank you for sharing your skills! my toothbrush was a little different (sonicare protective clean) and your steps still helped with me tightening the head piece. I appreciate you!
Thanks! Glad it guided you and you took the courage to open it up and dive in!
thank you!!!!
Mine had a different issue, it worked well unless you put some pressure on it and than it stopped vibrating untill you moved it around...
Wasn't sure if it was me or if the toothbrush until i saw your video.
following your guide i managed to fix my brush! thankyou!
Etan, I have the same problem. If the stem/head is pressed slightly forward, the motor still runs but no vibration. By pressing slightly the stem/head to the left, right, or backwards it vibrates agains. What did you do to fix it?
You will need to take it apart and then examine a screw at the stem/head bottom. Sometimes it's lose or sometimes this steam/head part can be broken I show how it looks in my other videos. either way you will find your answer after taking it apart.
This video helped me get my toothbrush working again. Many thanks!!!
This was extremely helpful, thank you very much. I used a credit card for the gap spacing, that's about .8 of a mm, slightly less vibration than the .5mm he recommended but its all I had for now.
Glad it helped!
Great video, I was able to fix my toothbrush with your guidance. Thank you!
Glad it helped!
Thank you! Fixed 2 brushes in about 15 min! Saved one that was already in the trash bag :D
That. Was. Perfect. Used an old plastic collar stay as a spacer. Thank you!
Thank you very much for your heplful videos.Just finish repair my Sonicare with your help.Best regards from Colombia
Thanks! Nice to hear that this tutorial is helpfull all around the world :) greetings from Lithuania!
Amazing!! been in yor beautiful country in my rtw motorcyle trip years ago... all the best and thanks again for your generosity!!
This worked really well for me. My only request is to show more clearly the separation of the motor from the pcb. I damaged the tabs by pulling it apart, not it the full extended position. The T slot is the key.
I will be getting a few more years out of this unit! Thanks so much.
New subscriber.
Thanks for the suggestions it gets quite clear once you take one apart but yes view from all angles is helpful to understanding.. and if the holding tabs brake no problem it's wigly, but once inserted spring with tabs on the bottom hold it in place really well. Thanks, hope upcoming content will be interesting for you :)
Worked like a charm, although a 1mm gap didn't help.
But a 3/4mm gap brought it back to life.
Glad to hear that it helped :) although factory set gap is very small.. not sure but I think the smaller the gap the stronger vibrations..
Thank you. Very helpful. I noticed you only tightened two of the three screws on reassembly but it seems to be working perfectly.
Which third screw do you have in mind? Electromagnet is held by two screws..
Excellent clear, concise video. Thank you my friend. I've subscribed.
Thank you for a good word! Hope you will find upcoming videos interesting as well, although they come out not to often.. :)
UPDATE*** ordered the top part from ebay for $14.99! toothbrush is humming like a bird. when i took bottom cap off i tapped it hard on the ground and it slid out. thanks for your help! so happy to have toothbrush back after using a normal brush. teeth dont feel furry anymore.
Merci !!!
I fixed my toothbrush using your video !!! Thanks !!!
Nice.. good job and thanks for letting me know :)
I followed instructions here and fixed mine. It took me some time to find click points inside the brush, it worked.
I am having a hard time finding those click points still :(
On multiple requests made a video for that :) ua-cam.com/video/oMVa64Q13HA/v-deo.html
Thank you, excellent explanation and very easy to follow. My toothbrush has a new lease on life!
Nice! Thanks and if possible share the joy ;) I'm surprised how much people profit from this information :)
Thank you for the clear and precise video! Worked flawlessly!!!