When you click No All it only brings the unique assets and doesn't include the duplicate ones, why is not possible to import all regardless of having an asset ID that's there multiple times but at different locations?
Hi Chris, I have checked with our Tech Support dept and they have said 'Chris will need to navigate to the bottom left hand side of the window in PATGuard 3 and click on the ''Instruments'' tab. Then double click on the ''Add Test Instrument'' icon. This will open a window that will allow him to select the instrument type from a drop down menu(do not type the instrument name in), and insert his instrument serial number. Once completed click on ''OK'' to proceed. '. Hope this is ok. Let us know if you need any further help or you can email support@seaward.com. Thanks.
Hi Paul, regarding the Certificate of Testing report and the “Valid Until” date: The “Valid Until” date in the Certificate of Testing is taken from the data selected in the filter window, for example when filtering by “Client Name:”, “Site Name:” or “Location Name:” An issue can occur with the “Valid Until” date if you if you are performing “Visual” only tests or using the “Custom Inspection Form” on the Apollo 600. If this is the case, you may need to change the status of the “Test Period”. Note to check if this may need to altered see if there is an entry against the “Next Full Test Date” column of the data in PATGuard 3 (large right hand window column - if required you can select this by right mouse clicking on then column headers. 1, Double click on an asset in the right hand window (of PATGuard 3) to open the “Asset Details” window 2, In the “Full Test” section the “Test Period” may be displayed as “User Defined” this will need to be changed to “No Re-Test”. 3, The above process will need to be performed with all assets that have “Visual” only data. If you need anything else, pelase let us know. Thanks!
When you click No All it only brings the unique assets and doesn't include the duplicate ones, why is not possible to import all regardless of having an asset ID that's there multiple times but at different locations?
is it possible to download in numerical order regardless of the location within an site
Mine just says please configure a test instrument. I cant see how to do this
Hi Chris, I have checked with our Tech Support dept and they have said 'Chris will need to navigate to the bottom left hand side of the window in PATGuard 3 and click on the ''Instruments'' tab. Then double click on the ''Add Test Instrument'' icon. This will open a window that will allow him to select the instrument type from a drop down menu(do not type the instrument name in), and insert his instrument serial number. Once completed click on ''OK'' to proceed. '. Hope this is ok. Let us know if you need any further help or you can email support@seaward.com. Thanks.
@@SeawardElectronic that sorted it. I had typed my designation as didn't see the drop down. Much appreciated
No problem Chris, that's great news. Let us know if you need any further help!
Please tell me how you amend the date on certificate of testing link?
Hi Paul, regarding the Certificate of Testing report and the “Valid Until” date:
The “Valid Until” date in the Certificate of Testing is taken from the data selected in the filter window, for example when filtering by “Client Name:”, “Site Name:” or “Location Name:”
An issue can occur with the “Valid Until” date if you if you are performing “Visual” only tests or using the “Custom Inspection Form” on the Apollo 600.
If this is the case, you may need to change the status of the “Test Period”. Note to check if this may need to altered see if there is an entry against the “Next Full Test Date” column of the data in PATGuard 3 (large right hand window column - if required you can select this by right mouse clicking on then column headers.
1, Double click on an asset in the right hand window (of PATGuard 3) to open the “Asset Details” window
2, In the “Full Test” section the “Test Period” may be displayed as “User Defined” this will need to be changed to “No Re-Test”.
3, The above process will need to be performed with all assets that have “Visual” only data.
If you need anything else, pelase let us know. Thanks!