r/Talesfromtechsupport How The Office Karen MELTED 3 Computers
Вставка
- Опубліковано 29 вер 2024
- r/Talesfromtechsupport In today's episode, OP keeps having encounters with an incredibly stupid Karen in the office. Karen has a space heater, and she keeps pointing the thing DIRECTLY at her computer. She manages to melt 3 separate computers this way, and she also gets annoyed at OP when he shows up to fix it. Is she so stupid that she doesn't realize that she's melting the computers, or is she actually devious because she's doing it on purpose as an excuse to avoid work?
💻 r/Talesfromtechsupport I Accidentally Made The Printer Explode 💥 • r/Talesfromtechsupport...
🔔 Subscribe: bit.ly/2E3A8i6
💬 Discord: / discord
🎧 Podcast: link.chtbl.com...
🛒 Merch: bit.ly/rSlashMerch
🎁 Patreon: / rslash
#reddit #talesfromtechsupport #funnyredditposts
"Sneaky Snitch" Kevin MacLeod (incompetech.com)
License: CC By Attribution 3.0 - Комедії
Karen: absolutely melts 2 computers
Also Karen: "I'll do it again"
Same
Love your stuff!!👏👏👏
your videos are the best part of my day rSlash
Hi I really like ur podcast an vids and it’s my b-day I mean the world if you replied 😁
Karen’s sure are persistent
First story: Sounds to me like this was some sort of malicious plot in this woman's delusional mind to not only get a free laptop, but also an excuse not to work and leave home early.
Leaving for the day at 10AM and consistently making the exact same mistake over and over again... Yep. Sounds bang on the money.
Considering that it was discovered she had not done any work on the big project I think it safe to say she planned it.
@@benjiro8793 issue was the menagement who did not listen to op
@@jurybery 100% this! I've said it before and I'll say it again, "If your IT guy tells you something is wrong... SOMETHING...IS F***ING...WRONG!! LISTEN...TO...THEM!!" :/
@@glennrishton5679 yeah she definitely did. Probably got a permanent vacation from that company.
Regarding last story: my dad worked in hospitals fixing medical equipment. Very specialized stuff. We live in Canada and the clients were all over the world. My dad was the best of the best (25 years ago). A hospital in the UK was having a bad issue with one of their machines and flew my dad out to take a look. What was the issue you ask? The plug was loose 😂😂 the hospital flew my dad out so he could plug in a machine 😂😂
Oooof least he got paid lol
Hahaha! Omg. So, not really "tech support" but I worked the graveyard shift at 711. I get off work and get home by 6:30 am. I get a call at 6:35 am(I didn't even have time to get out of my uniform yet), the assistant store manager was panicking becasue the kitchen couldn't get the deep fryer to turn on, which for the morning, was a money maker. The asst. manager asked if I could come back to work to fix the issue. I said, I'm tired and I walked home from work, she offered a ride back to the store and back and mentioned I'd be paid over time to fix the issue. I agree, wth. So I get in to the store, walk to the kitchen and quickly check a few things; the air vents are properly in place, the breaker is turned on. I go "Hmmm...." And I noticed the deep fryer was sticking out more than it usauly was. Turns out, morning shift, pulled out the deep fryer to give a quick mop under the fryer and in the process, partialy unplugged it. I push the big ass power cord(which looks like the ones a home dryer use) all the way into the socket and ta-da! The fryer comes back to life. The whole process took me all of 30 seconds. I walk back to the asst. manger to ask for a ride back home and she was surprsied how fast I fixed it and I said yeah, that's the easiest two hours of OT ever.
Title: Karen melts 3 computers
Intro: Karen melts 4 computers
Me: *Confused Screaming*
The unchecked violence against those innocent computers from the first story is infuriating
Well thats some perfect example of failed communication in meat space.
The Space heater in the office! It is currently in the 100's almost daily. Yet, one of my co-workers brings her space heater, every day, and cranks that mofo up to FUL BLAST, right under the desk! We share a work space, at the front desk of a medical clinic, and my legs and feet are roasting off, and I get so overheated, that I feel ill sometimes from sitting by it! She had to rearrange her entire PC area for the exact reason the crazy lady in this tale lost her desktops and laptop! My coworker melted a bunch of wires and cords, including the power strip where the monitors are plugged into that we share! She is LUCKY she didn't fry her desktop, and mine. Just like in this story, NOTHING happened to her. They just set up another desktop for her, a small form factor one, all to appease her stupid space heater, which I guess is going to be on full throttle, no matter the season or weather, or how fried, sick, and sweaty the rest of us get from it.
Why is there always that one spoiled, pampered lady in the office, that never gets punishment, can seem to do whatever she wants, come and go as she pleases, wander around and never work, eat at her desk when it is against policy, play on her phone for all to see even though it is against policy, and do it all in front of her manager who goes automatically tone deaf and blind to it? While the rest of us, are chastised and reprimanded the second we crack open an M&M bag, or attempt to take out our phone to even order our lunch?
Who else wants to bet that the Karen who melted all of those computers is the same Karen that used the exploding laptop that burnt a customer
When I worked at my first IT customer support job for HP for the general public. Had a guy tell me he knew the CEO and was a 10 minute drive from the corporate office. Told me if he didn't get a new computer he was going to drive over there and have me fired.(lots of swearing) I said sir ill save you the drive. Here is a phone number for the corporate office and hung up on him.
Had a lady where I use to work. Always cold. Space heaters were not allowed. One morning got a call that her computer was dead. Got there and the breaker on a plug strip was tripped. No space heater though. Day or so later same call same situation. Next day same thing. The next day I caught her with the heater. I ratted on her as those were my instructions. She was chastisted by bosses. Few days later I went straight there before going to office. Found heater there and plugged in. I cut the end of the cord off of it. Turned around and picked up phone called my boss. He came out with her boss. We never saw her again. Ever.
Ah, the petroleum one. I think any of us who are tech savvy in any way have had to deal with the client saying they went through your checklist that you are giving them, only to find that they haven't. Lesson for others, even if the tech support is asking for the most basic, inane things to be checked, do it, cause they know what they are doing and not doing so will cost you.
Oh yeah. That stupid karen in the first story was DEFINITELY destroying company property on purpose. This story seriously pisses me off. That is SO OBVIOUS!! She's blatantly ignoring E V E R Y T H I N G she's being told and nobody will listen to OP. Makes me think that's probably a pretty shitty place to work for if management doesn't listen to their experts.
That's not a Karen
That's Tahu, toa of fire
I always start my day with R Slash then Emkay.....and im ready for the road
Is there a subreddit that is like TFTS, but instead of computers and stuff it's vehicles?
TFTS gets an automatic like from me. (IT professional)
Greetings. While I'm not an IT Professional. But I do have a ICDL License
"I know the CEO!" Yeah... play stupid games, win stupid prizes.
😂 Lol! You can say that again.
"Can you please tell me His/Her name?" I would use the opposite pronoun just to gauge reaction.
I know the CEO = I know his/her name because I looked it up on the company website or I happen to own one of their business cards.
Had a guy try to pull that on me in the store I worked at when I wouldn't honor his price match... he knew the CEO's name... but it was exactly two weeks after said CEO had retired from the company.
Ask stupid questions I give stupid answers.
Are you kidding me? If I broke a hand calculator at some jobs I've had they would have had me written up. What company is this that a woman can destroy 3 different computers and get away with it?
*_f- oFF! i kNoW tHe cEO hEd nEVeR fiRE mEEE!_*
@@mattybrunolucaszeneresalas9072 reeeeree
Equally incompetent managers. In the story, apparently she had done no work for a month. What was the manager doing for the last month?
@@prowler6435 My guess? Her.
@@prowler6435 probably looking at cleavages
So was the crazy one in the first story purposely melting her equipment so as to avoid doing work? Because it's way too coincidental that she always moved it next to/above the space heater
My point exactly. It’s clear from the damaged PCs and laptop, position and placement of the heater, and the lack of work and data on the hard drives that she was damaging company property to skip out on work while getting her paycheck. It’s vandalism, reckless endangerment, and a scam.
A heater should be at least 3 feet or 1 meter away from anything, including a person. She’s lucky the building didn’t catch on fire.
IIRC, OP of the thread confirmed that in the comments
@@linhasxoc4546 Yeah, but not everyone checks Reddit to find out. Besides, what’s wrong with giving advice about safety tips?
Also her computer doesn't boot once and she's over a week behind. Nothing odd there
@@stormflyer6574 Sure... Nothing odd about not booting up a computer even when the job requires it.
R-slash you’ve officially become part of my morning routine
He's become part of my work routine, putting furniture together and listening to R-slash is the normal for me now...my coworkers are always confused on what I'm listening to.
Same
@@TheBlackJayce potentially same
Same!
Pogs
That Karen DESERVES to get billed for all 3 computers that she melted
So basically what I'm getting from the first story is the lady thought she found a way where she didn't have to do any work and instead just tried to blame it all on IT while she PURPOSELY killed those computers. Like, it's quite obvious with how she was aiming the damn thing she knew exactly what she was doing to kill the computers.
Yeah, super obvious she was trying to get a free laptop and/or avoid work.
@@KnakuanaRka it wasn’t even about the laptop, and the laptop wasn’t even free out of the company’s stockpile. OP says that the employee’s department had to purchase a laptop for her, which she promptly destroyed with the heater.
She was just trying to get out of work. It said she left work one day at 10 AM because her computer died.
I know, she should be arrested for 1st degree technological murder.
@@charlesblackwell327 vandalism. I'm surprised she didn't get sued for that. They didn't even fire her, what a stupid company!
“Her laptop was toast,” yeah, and so were the rest of her computers.
@Content Deleted Crispy _silicon_ chips you mean.
Im actually having a mental breakdown over the first one. Why? Just WHY?!?!?!
The first story was probably one of the worst stories I have ever heard
Took the words out of my mouth. She deserves being fired, and to never be able to work with computers again.
Sounds like she was gaming the system. She found an excuse to not do work and still get payed.
@@Lycan_Jedi exactly, Karens gotta Karen after all.
jojo op 7
Okay for real though how is there that high a level of incompetence when dealing with PETROLEUM AND NUCLEAR POWER that stuff's dangerous enough without incompetent employees
@Martin Øverby This. 100%.
There's a large nuclear power plant in my area (not US). They have a reputation for individual incompetence and laziness.
Homer Simpson is at the controls
@@LuckyStalag13 which country are you from?
The last one is the polar opposite of incompetence, it sounds like a safety induction that every visitor and contractor needs to attend before they even get through the gates. It's an example of a 5 minute job turning into a full days work.
That first lady should have been fired when she had the 3rd desktop get ruined. It's so obvious she didn't want to work and was breaking her desktop to get out of work.
She only ruined two desktops and the one laptop, as the first ticket was about over heating and then when IT said it only stopped do to over heating once; she moved onto kill them and leaving early.
Fired? I would have forced her to do grunt work until she payed off the computers she owed.
If the company can turn the air conditioning up so high, the employees need to bring space heaters, it also has the money to replace a few melted computers.
@@schwarzerritter5724 At the beginning of the story it says that it was nowhere near cold enough for a space heater.
Use your mind before you speak your mind.
First computer could have been let go as a mistake, the second could have been stupidity/incompetence, but the third was pretty clearly deliberate damage imo. Why exactly did the heater need to be turned backwards genuinely, if you wanted to be kept warm? Interesting that there was nothing on the drive, or that she chose to go home after the computers stopped working...
I really hope the company sued that insane lady for purposeful destruction of property. I feel so bad for so many wasted pieces of hardware.
^ This, So much This
@@AirknightTails ^ this
Probably not, since she would just claim "she's a woman, and women get hot/cold flashes, so this is discrimination!"
That aside, its really not worth it.
I was bewildered with the "country separated into East and West by ocean" for the last story… but when OP wrote " developing country", that's where it hits me… *Malaysia*.
TIL Malaysia is split into 2 parts and separated by an ocean, just checked Google maps. I had thought it was just the peninsula.
I love you, i wouldn't be able to sleep without yout wisdom. BTW no sarcasm here, just to be clear :>
And festive season? It's either Raya or Chinese New year
Technically France is split by the Atlantic Ocean (part of it is in South America).
@@wta1518
It's way worse than that.
There are many seas and oceans that split France: Mediterranean sea, Caribbean sea, Atlantic ocean (north and south), Indian ocean, Antarctic ocean and Pacific ocean. 😅
Had a story similar to the first one - girl in the office was smart enough to puncture the ethernet cable with a needle, so her internet doesn't work and she can go home. She done it for a month until IT support could prove it wasn't their fault
Did she get fired?
14:40 is the perfect example of the analogy of a technician walking into a power plant, looking around for five minutes, flipping a single switch, and billing 50K, when asked: 5$ for flipping the switch, 49,995$ for knowing which switch to flip and where (edit:and ofc the mini-story directly after)
I used to work for a Boiler Service and got called out on a Sunday to a Cheese factory about a boiler that won't start. Got there to find they had jumped it from another boiler to start it, check the fuses all good went to the Breaker panel a found the breaker turned off, they had done some maintenance and forgot to turn it back on. Gave the Supervisor the bill for 7 hours overtime plus 300 miles travel and explanation of problem, as I left I heard him call the electricians to his office. Also had a non starter at a poultry plant, kept blowing fuses. Got on site, checked specs and then checked fuses. Someone in purchasing had found a better deal on fuses so ordered all new stock. When they restocked the fuses nobody read the specs for the new ones and they just matched colors not reading the specs. Needed slow-blow switches for the boilers the ones printed in the same color were fast-blow. Found the correct fuses and got the boiler on line. Took the old and new fuses to show their boss, we had to laugh and the purchaser was fired the next day.
That's pretty much the gist of tech support. You aren't payed for the work you do but the potential losses you prevent.
@@shadowknows3882 boy those cablemonkeys had a terrible day I assume 😂. The very first thing an electrician or really any person with minimal knowledge should do when anything fails to power up is checking if there's current on the power line.
nah, more a case of "telling you which switch to flip: $0. doing your job for you: $50,000"
More like 5$ for flipping a switch, 95$ for determining that the switch had to be flipped, 49900$ as compensation for travel and being taken off normal work. And a lot of that last part can easily be punitive damages for being called off for a low level issue that they should have been able to resolve themselves.
As an IT person, the first story gives me anxiety. As a woman though I can attest that offices are heated and cooled in such a way that I always need a space heater. Though I’m certainly not dumb enough to put my computer next to my heater.
I think said Karen's stupidity wasn't that she was unaware of her heater screwing over her PC. Her stupidity came from her believing she could keep doing it, have an excuse for NEVER finishing any work and always going home early while no one would ever find out what she was up to :D
Based on the fact that IT manager, her manager and facility manager didn't really care the first 3 times though, would probably mean that her assumption was pretty accurate though had she gotten a less virtuous IT guy to fix the problems :P
I'm not even an IT guy. But reading what she did really give me anxiety and mental torture like when you see a satisfying videos got cut off or ruined.
I don't know what being a woman has to do with anything but as a man the office is always bloody cold
I always use a space heater too, I guess us women just get cold more easily, idk? But I never destroyed anything with it. And the woman from the story is just dumb: how long did she think she could keep this going, lol?
@@bb2ridder757 women typically run colder than men just due to lower average mass as well as women’s clothing is thinner (tights vs slack, etc.)
There's a Karen melting a bunch of computers while I'm using one doing work without any damage
Stay safe everyone! And make sure your computers don’t melt!
i've been using the same miniPC that's 9yrs old and this Karen got 3 within a month. Smh
My computer just doesnt turn on even with a fan at 2
@@NovaGirl8 the pc you have perfectly describes the pc i have to use at the moment
I have a similar story. I used to work in a meat department in a grocery store. That area is kept in the mid 30's with a thermostat to keep it that way. Some person was cold so she put a bicket of ice below the thermostat so it would read colder so it let the temperature raise up to room temp. Needless to say that person was fired when the meat manager came to spoiled meat.
I wonder if Karens who "Know the CEO" ever realize they're not scaring the CS personnel.
@Levi Russell Nah. Thanks anyway. Glad for the offer, though.
It's the office equivalent of "Do you know who I am?"
Uh... whats the CEO gonna do? No seriously, what is the CEO supposed to do? Fire me for being busy?
@@supernova5434 No. I think the threat has nothing to really do with the OP's job performance. More likely it has to do with claimed personal influence with the poo-bah.
Hahahahah ! Oh my gosh, the last story...
"-Have you turn on the gas ?",
"-YES ! "
"-Well, I'm in front of the machine, and the valve is not activated"
"-..."
My mom said after i showed her this
"If i broke a keyboard, even if it was replaceable I'd be in big trouble for property damage"
The first story (if it's true) was the Karen trying to find a loophole so she didn't have to do work and still get paid. She knew how to wreck the equipment and then after doing so tried to blame it on IT all to avoid doing her actual job.
you are
*j u s t m o n i k a .*
Hope ever one is having a wonderful morning and evening
Thanks, you too
You too, i am :)
Thanks Man! :)
It’s 3 pm man
You to have a good day 😁
For the first story, I can’t believe how stupid the managers and HR were. OP told them MULTIPLE times that her space heater was the problem and they were like “Ok. Let’s not do ANYTHING about it.” It makes me so mad that they were so incompetent and refrained from doing ANYTHING.
Stuff like this happens in large companies more then you'd think. And it usually involves a person getting into a job that their horrible at, and only have it due to their intimate relationship with someone above them.
The fun part is, the higher ups will usually find a reason eventually to fire or at least move that person who's protecting them. Then you get to watch them flounder like a fish until they quit, knowing they'll be fired soon if they don't.
@@sparkplug1018 Or she was just a bully playing victim. Those people are notoriously hard to deal with, so most just... don't.
guys I swear I didn't mean to burn the computers, I just wanted to have some "abstract art"
Ps. please take this video down, I can sue you for putting me in this video
He is his own manager what u gonna do
@@jotarokujo934 call the ceo
@@atomic8450 the CEO is his dad
@@jefffoo6891 I have experience with this situation, dont worry
@@atomic8450 then wacha gonna do then
0:02 "4 computers"
Title: "3 Computers"
His own comment: "2 Computers"
3 computers but four tickets
Reverse clickbait?
"Oh yeah. this is big brain time"
was wondering if anyone else noticed this,
A laptop is a computer
Unsubbing rn :|
Karen: I KNOW THE CEO!!!!! I can call him right now!!!!!
OP: Okay, then go ahead and call him.
Karen: Wait, what? Oh wait....
Karen: *literally melts 2 desktops*
OP: here's a new laptop
Laptop: *melts*
*It was time for Karen to leave, she had melted everything*
She almost literally burned all her bridges at that company. Anyway, it was eventually quite clear she was doing this on purpose, to hide the fact she wasn't doing any work.
this killed me i love it
@@annika5893 she's lucky that she just burn the bridge. And not the actual building. By her action
She’s obi wan and computers are anakin
@@AJ47isbbetter woh
When the damage becomes intentional, that’s when we start billing the user.
100lb women wearing super short skirts and see-through blouses: "It's so cold in this office!"
I agree, unless they are winter swimmers, they need to cover up a little better.
I can very well imagine she is right about that though.
It always amazes me how many places put the airco on like 17 or 18C while its 35 outside.
They probably think their employees work harder when its cold. I would bring a heater too and a blanket probably.
The burning of computers is of course totally retarded.
What else bothers me about the story though: How can you consistently melt PC's and laptops like that ?
I have a laptop with a broken fan. Sometimes it turns itself off to prevent itself from getting damaged. Has been like this for years, only using it for netflix basically and turning off is rare enough i dont bother to fix it.
How can all these PC's and laptop burn without turning themselves off to prevent that ?
@@antondegroot6061 Even if they shutdown you can still get the components hot enough to cause damage with something like a heater, since the heater doesn't care that the computer shutdown.
The person I know who needs a space heater in his office is a 6’3” African American man, who is far from slim. It’s my female roommate who needs the AC.
Bodies are different.
@@antondegroot6061 Temps are regulated to ensure men in formal office dress suits don't sweat their balls off in their 3 layers of clothing. It's silly and wastes energy but the women complaining never seem to be smart enough to simply dress in warmer clothes. Nothing is stopping women from wearing the same 3 layer suits as men and maybe a pair of long underwear on top if they still feel cold. The problem is that those women want to dress "attractive" to make their life easier instead of dressing "effective" and actually having to pull their own weight at work
A friend of mine used to work for a large well known international oilfield service firm He was one of two computer techs that worked for the company that was approved to work on their truck mounted mobile systems and he operated out Alberta Canada. One day he received a call about a brand new unit that was down in Indonesia. We didn't have cell phones in those days but we did have the old XJ and YJ radio phones. He called the operator in Indonesia and they spent the next hour or so going through the start up procedure line by line to no avail. When he reported to Houston that he could not figure out was was wrong he was told get on the next plane to Jakarta and someone would be there to meet him. So off he went and yes, there was a driver there with a Jeep. No one had mentioned that the unit was an hours drive into the jungle. Away they went and about an hour later he was at his destination. He went through the procedure and nothing fired up. He the removed a couple of screws and lifted the top off the computer desk. He started by checking the power supply to the main desk switch and there was no power. Now knowing this, he started to trace the wires back to the power supply but he noticed almost immediately they were going in the wrong direction away from the power source to a small switch mounted in the end panel of the desk in a position that was very hard to see. He flipped the switch and then hit the main switch and the desk fired right up and worked just as it was supposed to. He shut the desk down and removed the end panel switch and spliced the wires together as they should be and jumped in the Jeep to leave as soon as the desk was functioning and headed for home. Arriving back in Canada he contacted the other tech who was also the Engineer who had designed the system and told him what he had found. There was a complete silence from Houston. The Engineer then explained that he had installed the switch because when he was doing the install he kept having problems with the power bank on the truck frying fuses during the install so instead of disconnecting the power pack he elected to just add in an isolation switch and simply had forgotten about it when he wrote the startup procedure...........Two weeks later there was a new computer Engineer sitting at his desk and he was never seen or heard from again.
Once is unfortunate, two is a coincidence, three is a pattern. By the third time, the bosses should've known what was going on.
Day eight of telling him he's making everyone day better
I agree
Make it as many days as you can!
I will join you in your journey bird
Indeed my good sir
Day one of saying i agree with you
I had a similar situation. I work as an IT support for several mid to large size companies in our region. Some of our customers were 3 hour drive time away. One day we get a call stating that none of their USB devices were working on the PC they use for some part of their work that cannot be linked to the internet so I was not able to remote in to see the issue. So I preceded to do some basic trouble shooting. I asked them when was the last time they rebooted and they said they already tried that. I asked a few more questions but all I got was that they already tried that. I told them if they wanted us to come and fix it they would be paying for 6 hours of window time and 1 hours minimum on site and to be sure they really did all the things I asked. They insisted they did everything.
So I spent the next 3 hours driving listening to music and enjoying the nice weather that day. When I show up they show me to the computer and it was a mess. Probably had never been cleaned in years. In any case I tried to use a few of the USB ports and sure enough they were not work. I rebooted the PC and everything worked fine after that. It was likely a bug that came up because the OS had not been rebooted in forever. Windows can have problems from time to time if its never rebooted. I was only there for 5 min. I told the supervisor the problem was solved and if they had anything else they wanted me to look at because they had at least an hour of my time. They said no and I drove back to work and wrote up the invoice for 7 hours at $120 an hour.
They could of had it for free if they had just listened to me over the phone instead of insisting they did everything already.
Most annoying thing about when people do that is that I'm the type who actually likes to try these things and detail honestly what I've tried. Makes me feel like lying, even when I know I'm not in those situations...
That said, a recent story on my side is that I've been trying to get something installed, and it hasn't been working for me. I've tried pretty much everything imo to get it working, including a complete restart of my computer and ordering a drive specially for the purpose of restoring. Then I go to state that after trying it doesn't work, when asked for the steps I did, I carry them out to try and reproduce the error, it worked instantly! At this point, I'm beginning to question how sane I actually am, and how on earth it worked that time but not any of the previous times... I'm definitely looking like an idiot for that one now, don't know whether to be mad at the computer or myself(!)
@@fetchstixRHD those situations happen often lol. I see it all the time. It like the computer knows amd is messing with you.
I love working with computers, and I felt actual PAIN when I heard that 1st story.
This is something I remembered after hearing the second space heater story (with the AC):
In my former school we didn't have an AC, so we had to rely on opening the windows in summer.
...However, the thermostats for the radiators was mounted directly under the windows and would turn on the radiators if the windows were opened.
That would mean the radiators were always running when the windows were open IN SUMMER!
2nd story: Another time while working at the store, it was my day off, and I popped in to get snacks, and pop. As I walk in, I noticed how much of a line up there was at the gas pumps, and a bunch of angry customers. I'm not in uniform or anything, but the regulars notice me and knowing I've been at that hell hole forever ask if I can fix the computers. I'm puzzled. The manager at the time was out of the store to do a bank deposit and left her phone behind, a new hire accidentally hit "ALL STOP" on the G-Site(the computer that controlls the gas pumps) and this was 5 minutes ago. No one on 2nd shfit knew how to turn them back on. Pressing for example PUMP 2 - AUTH didn't turn on the pump and let it dispurse fuel. So I walk behind the counter thinking "You've got to be kidding me, no one knows how to turn all the pumps?" I've done this several times, dropping the scanner on the keyboard and hitting all stop myself. And all you have to do is key in 0#(zero pound) to restart the pumps. I get a round of applause from the customers, and a whole bunch of thank yous from my co-workers. None of them noticed the post it note "key zero pound if the all stop button is pressed)
To be fair, I didn't know until very recently that # is sometimes called "pound"
About 20 years ago, i got my first computer(i'd never even USED 1 before). Being the fumbled fingered idiot that i am, i managed to crash it (blue screen of death...) 5 times the first year!
But... as a result, i quickly learned to fix most simple issues myself.
6 years later (this is on my second [much better] computer), i'm sitting at my desk web surfing when my PC turns itself off. I DONT panic. I check every thing i can think of... The power cord is plugged into the power bar, the other end is firmly inserted into the PC, etc. etc. etc...
No joy.
Then i see my next door neighbor get out of her car and remember her once telling me that she worked IT at a big local company.
I run outside and catch her before she goes inside. As i explain my problem i notice she's looking VERY tired so i (half-jokingly) offer to make her a large portion of my famous (at least in my neighborhood!) pasta if she'll take a look. She sighs and relunctantly agrees (i later learned that she was just coming off a very tough 12 hour shift).
She comes in and within 15 seconds finds the problem: the power cord WAS plugged into both the PC and power bar... but the power bar itself was unplugged from the wall...
She just held up the plug so i could see it and then plugged it in.
My PC started coming back to life as i stood there open mouthed. She was trying very hard to stop snickering at me when i said:
"How about i double your fee and you dont tell anyone about this."
She responded (when she stopped laughing) with:
"You wish! Not a chance!"
Still, we had a very pleasant dinner.
I seen that thumbnail before. This video is going to be interesting.
Also certain laptops can overheat easily. Mine does and needs to be cooled with a dual fan laptop stand and a regular fan on. Also my particular laptop a Toshiba had battery issues so the laptop cannot stay unplugged for more than a couple minutes. It shuts down.
bro replace your thermal paste, clean your fans and switch out the battery
@@thereareantsbehindyoureyes7529 The battery is replaced. There is nothing more I can do for it. That particular line of laptops from Toshiba (the Satellites) are prone to battery issues. I had this laptop since 2013. Don't speak for my laptop what I already know. There was even a class action lawsuit due to the battery failures.
Also the fans are regularly clean out.
@@Yumi_Jay They were just trying to be helpful, what is your problem?
@@wta1518 it's just the way they made it sound like I haven't done it yet when it has. I shouldn't have to explain the issues the Toshiba has. If I come across rude it's because I'm on the spectrum and don't do well with social contexts even on social media.
I apologize for my rudeness. I get enough flack as it is in regards to my laptop and desperately trying to save up for a desktop for over 2 years now. Money is tight and I'm now in a better state of finances to do so six months from now.
Karen after melting 2 computers: AGAIN!
The first store actually made my blood boil. Like wtf how stupid a person can be???
she just doesnt want to do work, shes trying to blame heating issues for her laziness
To answer that: very. It's almost like it's taken as a challenge by these people. But still, seeing as that lady never did so much as a single bit of work for an entire month she was likely doing this to avoid working herself. I get the feeling she was charged for it, and forced to pay for the damages to company/store property that she caused.
@@RiptoGaktYea, I have a feeling that she will have to pay
She was super-obviously doing it on purpose to get a free laptop and/or avoid work.
It was to avoid work because even after getting the laptop she wanted, she ruined that too by pointing the heater in the opposite direction of her feet, right at the hole that would carry the heat to the computer.
Regarding the story about trying to heat up the thermostat to make the AC cut on, I was reminded of a few of my teachers in high school that used similar tactics to have any semblance of control over the temperature in their classroom. I think one of them used to put something on the box on the wall that checked the temperature (I believe it was something cold to trick the heat to cut on, but I don't quite remember). That was my realization that you have no control over how hot or cold it is in a classroom in that building. Over the course of one day, you could go from one boiling classroom to an icebox. It was wild. The thought of teachers having to screw with things to get proper heating and cooling in their classrooms still makes me smile to this day.
That last story, who was running that nuclear power plant, Homer Simpson?
Also, I hope that Karen got sued: literally wasted a month of the company's time and money AND MULTIPLE COMPUTERS. Also, why was she so focused on getting a laptop when she was just gonna melt that one too?
There are more hoops to jump through to get a laptop, so that buys her a bit more time of "I can't do any work; my computer is broken! Guess I'll go home early"
She hadn't been doing her job, and she thought she could pin the blame on IT indefinitely.
@@awfuldynne Women.....
Homer would be too stupid to ignore the checklist given over the phone. Whether or not he can actually find the had valve is another story.
If i was the IT professional, i couldn't have such patience with a woman like this...
While working at a hospital quite a few years ago, I saw a truly scary site in an OR suite. I was performing PM's on patient care equipment in the OR when I saw an extension cord being used during a case (surgery). The extension cord went from the wall to underneath the OR table and disappeared behind the table drape. As soon as the surgery was complete and the patient moved to PACU, I looked under the table to find a consumer-level Oil-Filled Radiator type space heater! They look like the hot water radiators you have in some older apts and homes. In the US, anything used in a hospital has to be either double-insulated or Hospital Grade for the safety of staff and patients....ESPECIALLY in an OR suite!
This was one of the older designs with a mechanical thermoswitch that is known for emitting a little spark when it engaged and disengaged. Not a problem in your home because you don't normally have anything that flammable near them...or at least you shouldn't. But in the OR's at that time, they would often have surgical drapes hanging down from the surgical table and this surgeon had the space heater right up against the drape to warm his legs. This surgeon had circulation problems and they can keep OR's pretty chilly, so this was his idea to keep warm during his surgeries.
The problem is that during surgery, you're flowing pure oxygen into the patient along with anesthetic gases...some of which are very flammable. Oxygen, by itself, isn't flammable (as some would have you believe), but rather is an oxidizer which 'feeds' fire and/or helps flammable materials burn hotter. So here you have pure O2/anesthetic gas flowing into and over a patient, then down onto the surgical drapes along with the surgeon's scrubs. All we'd need is for a piece of O2 saturated drape or gauze pad to end up too near the switch...and instant flameover.
Not to mention an extension cord laying on the floor with the connection exposed to any liquid spills and being a tripping hazard. You really don't want surgical staff tripping during an operation. Of course, we pulled the cord and heater, and both the Head of Facilities and Director of Clinical Engineering spoke to the doctor about the danger he put everyone in. But, being one of our top surgeons, he asked for something to keep his legs warm and Admin told him we would find a way. We ended up getting an FDA variance to modify the radiator heater with sealed solid-state components and a grounded 16' hospital-grade power cord. Somehow, it got fast-tracked and approved in under 4 months (somebody obviously knew someone high up..lol). This was a one-time allowance tho, so we couldn't retrofit heaters for everybody. This was before heated-air blanket warmers were common, which would have been even safer.
The forced-air blanket warmers we have now are the way we keep patients warm, especially during surgery(along with hyper-hypothermia units). A roll-around unit connects via a flexible duct that forces the warmed air to circulate thru the special 'blanket' laying on the patient. But aside from keeping patients warm, I've seen more than a few surgical staff with a second unit hang the ducting so that the heated air is keeping them warm..lol.
The first one is kind of like the people in my class. I could tell them to do something to fix their computer issue and even though they're 100 percent capable of doing it, they say "No" or "I'm too lazy" and then complain about it for 3 hours begging for a solution. Then if I tell them how to fix it again, they say no and complain about it more.
You know the woman in the first story is bullshitting you when the guy dumps all the data off her hard drive and there was not a single piece of work in the last month that time.
Rslash speaking: “a customer melts 4 computers”
Video title: “3 computers”
Rslash comment: “2 computers”
???
I mean, the laptop was a computer as well.
Her: I know the CEO!
Me:Does the CEO know you?
Ever tried turning it off and on?, or crush it flat?-54 ton machine
7:26
"No worries, I got this"
Narrator's voice: _But he soon had to learn that he, in fact, hadn't got this._
The Customer service thing extends to other situations too, like when I was working at an undisclosed 15 minute oil change place, when a customer would have an issue with something and would call in, they would talk to the MOD which a majority of the time, was me. So they would get angry and utter the words “I guess I’ll just have to get my lawyer involved.” Which is definitely the WRONG thing to say to someone who definitely doesn’t get paid enough to deal with that. Because the second you say that you’re getting aa lawyer involved, you no longer deal with me. You deal with the corporate lawyers. So that is my queue to say “Alright, if that’s what you want to do, there is nothing more that I can do for you. Our corporate number is ...” because the second you bring lawsuits into something, I as an employee am protected by my company, so therefore you are suing the company not me. I can’t do anything more from that point, I am to contact my area manager, inform him of the conversation, and he will handle it from there. Usually when I would say that, they would backpedal, and try and apologize. Like if you want something, try being nice to me? That usually gets you much further.
Im going through a really hard time rn and your videos have really helped get distracted a little and take a break. Thank you
Me :Gets notification
*reads title*
Me: Wait.... what the fuck
10:01 The country *has* to be Malaysia, it's the only country I can think of that matches their description. I wonder why they talked so cryptically about it when it's so easy to work out. Why not just say "I'm from Malaysia"?
I was literally on Google maps trying to figure this out! You're right, it is Malaysia. I thought Indonesia or Philippines for a bit but neither have distinct east and west and they also have a slurry of "middle parts."
Yes, worked out the same. Malaysia has a state owned petroleum company so possibly trying to avoid blowback by detailing expensive stupidity?
@@michaelmclachlan1650 who knows
I initially thought about Turkey but it's much too small for the kind of travel described, and it's not exactly a developing country anymore either
@@hydrochloricacid2146 I don't believe it has a large petrochemical industry either.
Entitled Manager:I demand you explain to me what happened!
Me, an IT guy:Well, the VPN..
EM: Don’t you get all technical mumbo-jumbo with me! I’ll have you written up!
Me: You literally turned the WiFi off of your laptop just to play the google dino run game
Out of all the Redit channels on UA-cam, I like this one the best because someone actually takes the time to narrate and I don't have to decipher a Text to Speech program. Thanks rSlash!
Checkout Emkay and EzPz! They are similar and have multiple people narrating multiple subs!
Wow, that first story just intentional damaging of property. Me thinks that when she got a replacement laptop, all her work would be lost and blame the IT guys for making her loose the project
Alot of people pull that card, even more fun when company branches are loosing money and the start to blame the IT department for everything.
Except she got the laptop, and killed it too.
@@Thurrock91 By funny you mean soul-cruching
The absolute Karen in the first story: Meet the Pyro
R-slash I listen to your podcasts while I’m at work and it reminds me how stupid people are and makes me thankful I work with people that have a brain lol
I’m so glad that r/ tales from tech support is back
DO TREE LAW!!!!
Hey rslash i love your content it helps to have something to listen to when i am working keep up the amazing work .
Nothing like iced tea and r/ in the morning before school
What's funny is laptops are prone to overheating without a heat source. I know cause that was a problem with my old and current ones. They dont overheat anymore but my current one still gets a tad "warm" from the games and software I use so this karen in the 1st post would not have any better luck.
When your so early you don’t know what to say
Me: Hi! :D
Wow so relatable and cool man
I want more sleep but rslash
Yas! One of my favorite subreddits!
14:59 imagine getting a $10,000 paid vacation by fixing the problem caused be an idiot
POV: your trying to make a comment that will blow up
POV: you're reading my reply
If a customer claims they know the CEO personally yet still contact Tech Support, 99% of the time they're lying.
That thumbnail physically hurts me
Nine views, 92 likes. UA-cam: yeah, that’s normal.
Wow, You're so original!
Hey Rslash I've been noticing your views are dropping. How long do you think youll be able to keep doing this as I really enjoy these videos
Those last two... I basically do technical support in a factory. When the operators have a problem with one of the machines I'[m one of the people they call. We tell them with computer problems first restart the software, if that doesn't work restart the computer, if you are still having problems ask for help.
At least 75% of the time when I get called out to help I resolve the problem by... restarting the software or restarting the computer.
"I know the CEO": I own a bunch of TSLA. They have NOT offered me a car. Actually, I don't think it would be a good idea to buy one. My car will probably last 10 more years. I'll see what's happening in 2032, and buy an electric vehicle. probably not a Tesla, since EM seems determined to discredit himself and his companies.I appreciate the fact that he opened the EV industry, but he is a flake.
As for the plant incident:
We had introduced PC with WinWord (yes, the story is THAAAAT old) as a replacement for upper end IBM Selectric III (with screens etc, very good system). Printing was done on laserprinters shared by two or three typists (all female, mostly 40+) over a Novell Netware 3.x system (running on Compaq Systempro 486 servers, almost as rugged as our SICOM process control systems) and Intel Netport Printserver (very rugged lil boxes).
So when a lady called us complaining she could not print we assumed "printer switched off" or "printer dead" (HP 4L beeeep). Check the obvious and - no. Check the PC config - looks fine, job gets send. Printer self tests. So we check cables (plugged in). I call "home base" to check if the Netport is responding and get "NO!" Now that NP are RUGGED! Really RUGGED! So we look after the netport. That is nowhere to be found. And nobody knows nothing about no Netport. I trace the cabel from the printer, down to the ground, along the ground, under a wooden grating used as a radiator cover. There, under the radiator is our Netport. Dead as a DoDo. Now it is summer and we had an NP "cooking" in another situation (operating at 40+ degree celsius) so heat death is not impossible but still. I check both network and power - they are in. I trace the network cable to the 10B2 wall socket - no extensions (We had a "PhD problem" with 10B2 extensions...). I trace the power line to the power sock....
Actually I trace the power line to a place NEAR the power socket. The one marked NUR FÜR EDV (IT use only). That is occupied by a fat SCHUKO plug leading to a coffee maschine (Fa. Braun Model Eva's Pride to give an idea of the age).
Turned out that our PhD problem was mobile and had "hidden the ugly blinking thing" so the lady could put her coffee maschine there (I once drank the coffee - recommended it for cleaning rotors in large electrical engines). And since the "cable was hanging around" sometime later the Netport was unplugged....
Her (and his and our) boss had a talk with the PhD problem. Our boss is 205cm x Pro Boxer and the PhD was "walking hardhat" size after the (very audible) talk. Never touched IT stuff again.
reused thumbnail XD
Regarding the first story, I’m willing to bet that the crazy lady deliberately pointed the space heater at the desktops and laptop so she could claim “IT issues” to avoid working on the project or to leave work early. With the last one where she moved the docking station to the left side AND POINTED THE HEATER BACKWARDS after being told very clearly not to, there’s no way that’s just ignorance. Users are dumbasses, but I refuse to believe that was accidental. Plus the fact that she claimed her old desktop had been shutting down due to overheating numerous times, even though the logs showed that only occurred once.
“I know the CEO! I’m going to get you fired!”
“Well, I don’t know why I’m still helping you since I’m going to be fired. I better get off the phone and pack up my stuff”
Click.
I only personally know one CEO, he's the CEO of one of New Zealands bigger Banks, we went to the same small country schools in the 1970s, but I'd never have the balls to drop the I know your CEO on someone... even tho I do...
Something similar to that last one.
I used to work as a security technician for a large school district here in Texas. I was in charge of all the cameras and most of the visitor documentation systems. We had over 2k cameras throughout the district, and a majority of them were on the busses, so for the first few years I was stationed at the transportation building and had more or less constant communications with the mechanics and their foreman. One Friday, well past dark, a coach calls up the foreman telling him that he cannot reach the on-call mechanic and he couldn't start the bus. The foreman and other four mechanics and the assistant director of the department were all at a party, more than a few good drinks in at this point. After calling the wife of the on-call, the foreman learns he dropped a washing machine on his foot and was at the ER having X-rays taken (turns out it fractured a few bones).
So I get a call at 9pm, asking me if I was able to drive a bus three hours away to swap it out while they arranged for a mechanic to get to this EXTREMELY rural area (football game in a county halfway between here and Mexico). I, being both a pushover and wanting the overtime, said yes. (Note at this point I was still licensed to drive a school bus w/or w/o passengers). So I drive the three hours, swap the busses and stare at the shifter. IT WAS IN DRIVE. For those of you who don't know, most vehicles WILL NOT start in any position besides park and neutral. School buses and many other large diesel vehicles dont even HAVE park, instead using the air brake. I 100% know that the foreman walked him through some basic troubleshooting, due to having been on the other side of this more than once. Question 1 "IS IT IN NEUTRAL?" similar to "is it plugged in?". Wasted 8 hours of paid time (6 driving, 1 pre/post trip, 1 transfer of students and me tearing the coach a new one) because he couldn't flip a switch.
Space heater lady: A, sounds like a plan to get out of work. B, what sort of company gives so few fricks about a lady who destroys multiple computers?
Escalation path lady: If someone actually does know the CEO and can call them, they’d probably do that right away instead of harassing random desk workers; I’d call her bluff too.
Manufacturing guy: Rule zero of tech support (with corollaries) is that people forget, people lie, people forget they lie, people are lazy, and most importantly, people will take any chance to assume you’re calling them an idiot/lazy/a liar (even and especially if they deserve it). For example, instead of asking them to check if it’s plugged in securely (“Of course it is, do you think I’m an idiot who wouldn’t check that?”), ask them to unplug and replug it.
My first technical support call was from a client who got back from vacation and none of her stuff was working. While I opened her account I mentioned "I'll assume that you just got back, plugged everything in and it didn't come back on." The customer said "Oh wait, we unplugged everything when we left. Hey it's working, thank you!" It was the easiest call I would have in tech support ever.