Episode 15: Honoring the Past, Building the Future (Part 2)

The AgentFirst Podcast
Episode 15: Honoring the Past, Building the Future (Part 2)
In this continuation of our insightful conversation, Justin Volrath, founder and CEO of PayCompass, is joined once again by his wife and co-founder, Nini Volrath, and PayCompass agent Nick Goeman. They dive deeper into the evolution of PayCompass, reflecting on how the company has scaled rapidly through strategic partnerships, cutting-edge technology, and a strong company culture.
In this episode, they discuss:
🤝 The role of partnerships and innovation in scaling PayCompass
🛞 Why leveraging existing products rather than reinventing the wheel is key in the payments industry
🔑 The importance of relationships in the industry and how they drive long-term success
🧰 The impact of PayCompass's proprietary boarding tool, Navigo, in enhancing operations
⚙️ How investing in infrastructure and support systems has fueled growth and improved agent experience
👥 The significance of perseverance and mentorship for new agents entering the competitive world of fintech sales
With candid insights and plenty of humor, Justin, Nini, and Nick share their experiences navigating challenges, making tough decisions, and staying committed to their #AgentFirst philosophy.
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