Magnet Alignment - Sliding Gate Troubleshooting

This video outlines how to position the magnets correctly to operate your Richmond sliding gate motor.

[@kzpylj7729]

Would the orientation of the magnets change if the motor was mounted on the other side? So north on the left side, and south on the right?

[@RichmondCastors]

Hi Kzpy,
This motor actually has a dip switch that can be changed depending on your direction of travel.
If you are still having trouble, I suggest submitting a ticket to our gate support team and they will be able to help.
Visit gatesupport.richmondau.com to submit a request.

[@kiranpthomasixb1898]

😊😊😊.😊.,....😊​@@RichmondCastors