Indie Makeup Brand Red Flags
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- Опубліковано 18 вер 2024
- Open for more info!!
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Hey makeup lovers! Today’s video is all about warning signs to be cautious of when it comes to which indie makeup brands you’re purchasing from. I really want y’all to be informed consumers when diving into the world of buying indie makeup. I want to do more “beginnings guide to indie makeup” commentary type videos so if you have any questions or topics you want me to dive into further feel free to comment them down below!
On my eyes:
Midas x Smokey Glow Palette** (Affiliate Code AMYLOVES*)
On my lips:
Cheekbone Beauty Shannon Liquid Lipstick
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F A Q
How old are you?
I'm twenty-three.
What do you film with?
Canon 90D
go.magik.ly/ml...
What's your foundation shade?
• MAC NW10 • BH Cosmetics 201 Ivory • Tarte Porcelain •
Mail?
Amy Gallardo
PO Box 89
Lehighton, PA 18235
BUY MY MERCH HERE:
teespring.com/...
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D I S C O U N T C O D E : AMYLOVES
Alter Ego* shopalterego.com/
Baby Bat Beauty* babybatbeauty.com?ref=5d24be4ad61d4
Devinah Cosmetics* www.devinah.com
Gerard*: gerardcosmetic...?rfsn=1750795.fc4b3d
GlamLite* glamlite.com?aff=429
Kalon Kosmetics* kalonkosmetics...
Kristen Leigh Cosmetics* kristenleighco...
LoveLuxeBeauty*: loveluxebeauty.com?aff=15
Max UpTheMakeupCosmetics* www.maxupthemak...?aff=2
Midas Cosmetics* midascosmetics.com?aff=88
Nomad Cosmetics: nomadcosmetics...
Sigma*: sigma-beauty.7...
Terra Moons terramoonscosm...
Touch of Glam* www.etsy.com/s...
Vanessa’s Vanity www.vanessasva...
Codes marked with * are affiliate so I make a commission from them. If you use any of my codes I truly thank you for the support and I hope you love your purchase❤️
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I N S T A G R A M
@amylovesmakeup
@indiemakeupspotlight
T W I T T E R
@amyylovesmakeup
B U S I N E S S • E M A I L
amylovesmakeupofficial@yahoo.com
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Music Credit:
LAKEY INSPIRED
Track Name: "Better Days, Monroe, Watching The Clouds, Wonder, Distant, Fast Lane, A Walk On The Moon, Angels, 5 Min Call, Last Night"
Music By: LAKEY INSPIRED @ / lakeyinspired
Official "LAKEY INSPIRED" UA-cam Channel HERE - www.youtube.co....
License for commercial use: Creative Commons Attribution 3.0 Unported "Share Alike" (CC BY-SA 3.0) License.
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I want to do more “beginners guide to indie makeup” type content so if you have any questions or topics you want me to dive into more please comment them here! ❤️
Sorry it's a bit off-topic but have you reviewed Crow and Pebble before? I saw their page and I just love how they come up with their names! Their eyeshadows look nice, but I want some reviews before I purchase. Love the red lips on you, by the way 😊
This is a bit of a spoiler but I actually just got an order from them in the mail. I’ve got a video planned I want to include them in 😊
@@AmyLovesMakeup yay! Sorry for the spoiler but so thankful you're doing a review! 😊😊
This is a fantastic idea Amy 🥰
A beginner's guide to indie makeup would be so great. It's scary some of the things these shady brands have done.
A big red-flag is harassing customers/reviewers, I follow a few smaller accounts that review indie makeup on IG & some brands are really nasty (even if the review is mostly positive). It just shows me that they don't value constructive criticism.
Totally agree! I really love when I see a brand soak up the constructive criticism and use it to make better products.
Yup! I refuse to give my money to any brand, indie or corporate owned, that "claps back" at customers who may have had a problem with an order or just didnt like the product. Drunk Elephant is a big offender in that department. They tell their customers that they're stupid and dont know how to use the products properly if they dont see any positive results or even if they have an ALLERGIC REACTION!!!! Soooo.....someone is stupid and can't figure out how to put a moisturizer on their face if their body's antibodies react to the product's antigens? OK. Make that make sense.🙄🙄🙄🤣🤣🤣🤣 Never a red cent they will get from me!🤣🤣🤣
It always reminds me of Amy’s Baking Company when companies behave like that. I work in customer service and I get that customers can, at times, be wrong or silly or obnoxious however it isn’t good practise to antagonize or be unhelpful to them. I have, in the past, had the most obnoxious customers who were antagonistic or speculative (for no reason, in many cases, other than to be difficult it seems) to later being some of my best clients. Working with the public is difficult but you are far better to respond rather than react, to see that every opportunity is a good one - even when it comes from a negative place (like a bad review) and know that it isn’t a personal slight against you as a business owner or representative.
For some reason, there is NO secret made by many makeup influencers or companies that the owners/creators respond very personally when people offer up even the most reasonable concern. It is immediately dismissed or they are explosively rude towards the people. It is almost like their audiences and companies have blurred the line between business and individuals so I think these companies think that it is justifiable to react that way?! It isn’t, by the way, it can sink an entire company. I mean - check me with that Z-Palette fiasco - which could have been avoided by responding professionally and addressing people concerns and criticisms. You know, say something like, “Thank you for your concern. We created this product to meet the needs of some of our customers and is specifically designed to work with our suggested de-potting method. It is a much safer alternative to using other methods, however we understand that this product isn’t for everyone, which is why we provided tutorials on safely depotting eyeshadows on our website. Thank you very much for sharing your thoughts with us and we look forward to making products that meet your needs.” ... you know - instead of arguing and “flaming” would-be customers. I probably would have bought that thing at the time because I was hesitant to use my hair straightener. They could have even expanded that product range, like, making a solution to fix eyeshadows when broken, or other products to depot shadows. But, alas, they really messed that up.
Man, customer service isn’t for everyone - if these people cannot handle dealing with customers they need to hire people who can. People like myself are a rare breed who actually like working in customer service.
Also, that is considered a red-flag when dealing with fraudulent callers. As legitimate companies record for quality assurance and talking with actual tele-consultants on the phone is often a good experience and they are given deescalation training; - so, if a person on the other line starts getting audibly upset or starts swearing at you - most likely they are a scammer. Point blank.
A positive example of an indie brand who takes constructive criticism is Menagerie! They actually THANK people who give bad reviews or have issues with certain shades &use that info to improve! Kudos to them! 💜💜💜
Yasss! When the original Feral palette came out it was expensive AF and shipping was ridiculous. I actually commented that on one of their posts. A month or 2 later I saw another post from them again saying they had adjusted their prices and I made my first purchase from them.
They also changed the palette too!! Remember how people weren't happy with the two neutral shades that were almost the same and wished there was a different matte green? So they made it so that those who wanted the green could get it with the green and those that wanted the neutral could get it that way. AND if you got the original palette and wanted the green they would send you a single for FREE!!
This is so important! I was an affiliate with Kitten Boss Cosmetics. The owner and another affiliate were extremely anti semitic towards me. The public backlash against her made her shut the brand down and then sneakily try to rebrand. Luckily I caught that and now she is no longer in the beauty community. I wish that I would have seen this video back when that happened!
Im sorry you had to go through that! I didn’t see the sneaky rebrand but I did see your thread on Reddit. Thank you for speaking out.
Kitten Boss used one of my pictures without permission, which isn't a huge deal but it was annoying. I didnt know about any of the other stuff and just took her story at face value that they were shutting down because of bullying. She seemed like such a nice person so it's very disappointing to know that wasnt the case.
The Book and Beauty Blog she was horrifically anti semitic to me, as was another affiliate who she sided with. I posted the story on reddit in indiemakeupandmore
Amy Loves Makeup it was such a short rebrand that it lasted two days. I just posted who she really was and she decided to stop permanently.
Those two are trash, I always wondered what actually happened! That’s so awful and I’m sorry you had to go through that!
Lol colourpop deletes bad reviews or just doesn’t put them through, they’ll sometimes allow a couple of bad reviews sprinkled through out hundreds of 4-5 stars. They’ve always been that way before they got big too.
Wow I didn’t know that
Sephora does the same thing. I’ve seen it myself and there’s been other people who said the same thing. I also heard Boxycharm turned off the comments on a Facebook post this week because people were complaining about the pop up site crashing and their choice window not opening. 🙈
I find that any of their products that are less then 5 stars have a lot of bad reviews though.
I wrote a bad review of a glossier product I bought and hated and they didn't publish it! I didn't say anything weird, just explained why I didn't like the product. Thought that was quiet snakey 🐍
Nice Howl's Moving Castle refs!
I love that you're wearing red lips to discuss red flags xD it's so cute and cheeky ❤️
I put this on a playlist marked practical so I can find it when I find a sketchy indie brand
Haha I love that you have a practical playlist
thank you so much for talking about this! I feel like more smaller makeup youtubers are making waves by talking about topics that are "too controversial" for larger YTers. Myself included. I think we all deserve to be WELL INFORMED consumers, so thank you for being a part of change!
Haha I didn’t mean for this video to be controversial but I really do want to help anyone watching be an informed consumer. My subscribers will always be my first priority. ❤️❤️
Amy Loves Makeup I don’t think it’s controversial, but I feel like you have a fair and balanced approach to your channel. You talk about the good but you also don’t look at everything through a rosey color lens. Most larger influencers just hype everything up or say they are AHBSCESSED with everything and in doing so they lead some people to buy from sketchy brands and companies. I’ve even seen this with smaller influencers. One of them works very closely with Boxycharm and a few days ago he was promoting diarrhea tea on his channel just because Boxycharm has it in their pop up and he got it in PR. Someone in his comments said she was going to buy it but I told her to look it up first because it cause diarrhea for weight loss and it may not be what she wants. People get this false sense of security and think everyone on here is a friend or is honest, but they need to open their eyes, and do their own research before they get sick from a product or waste money. You’re one of the good influencers for sure because you’re honest and truly care about your subscribers.
Mounique boule fits so many of these red flags -sips tea-
badtothebrow my thoughts exactly
Ami hearts beauty has entered the chat
Omg yes, I’ve always felt the sketch from a mile away
Amiheartsbeauty yes!
and bombshell cosmetica has also entered the chat.
Never heard of em lol
this is very helpful for all the people that are just getting into indie brands :D learn from our mistakes ppl :D
Haha yes!
Nadine A. Yes. It has been for me anyway. And there are so few reviews on them. And I’m not a just wing it kinda gal 🙂
So glad you mentioned the situation with Saucebox/Moonslice Beauty- that was such an awful situation.
When I saw your video I was completely blown away! I had no idea that had even been happening!
Complete thievery. They’re still periodically promising that they’re going to send out stuff for the Saucebox members any minute now, but if I held my breath until that happened I’d have to go to the hospital, and no one wants that right now. I just cleaned out my collection and I’m ditching all of my Saucebox palettes. Their shady business practices have put me off the brand so much that I can’t look at those palettes ever again.
Sad about saucebox. When they first came out i bought some stuff at IMATs and loved it. Did notice weirdness on IG so never reordered. I still have a palette and a few singles left that i will keep using
This is all great advice not just for makeup but for anything sold on Instagram or social media sites. I see a lot of stuff that just doesn't look right.
Very true! I would add in for social media brands in general to reverse image search pictures. So many random Instagram brands are selling things you can buy on aliexpress for 10x the price!
I purchased some Saucebox products a while back and some were broken. I immediately reached out to them and they said that they would send a replacement. I waited for a while and reached out again. Needless to say it's been a few years and I still haven't gotten my replacement. I'm not surprised that you mentioned them. Bummer that I liked the products too! Xoxo Raquel
Oh no that’s so frustrating!
This is great advice for, not only indie brands, but all brands/companies in general. 👍
When smaller brands say dm us to purchase I’m like no thanks! Lol love your makeup btw! So pretty 💖
Agreed! And thank you 😊
Hadn’t thought of a lot of these. Thank you for protecting us from sketchy companies. I had such an incredibly positive experience with indie nail polish companies that I thought the indie makeup companies would be the same. It wasn’t quite the same, but mostly positive with the exception that has already been talked about. Thanks for raising our awareness. 😻💙💙
Brands also buy followers and have people write fake reviews *cough* Sunday Riley *cough*
Very true
They actually even buy likes, they pay $.01 us in some countries.
You know I feel duped because I took a chance and ordered from Peachy Queen and I did my research and the one palette that I order is no longer available on their website and the owner posted on IG and responded to my email that its been delayed and should be sent on 5/6. I ordered the end of March, the shipping notification came on 4/5 and here we are on 5/13 and it still hasn't shipped and no updates. I've asked for a refund and she assures me the product is coming and is avoiding giving me a refund. I should have known better 😪.
I actually had another subscriber have issues with never getting an order from them ):
I ordered from the once and got my pallet and it was beautiful, but all the shades I was excited about were duds 😕. I hope you get it and it’s resolved though!
File a dispute through your bank!
It's overwhelming at times- there's been several indie brands I've really wanted to buy from but no one really talks about them and they're not that obscure- makes you 🤔 and other ones I've heard absolutely no one talk about them. I usually check your channel first if I've never heard of them lol 💛
Makeup with Michelle Annette’s makeup corner does a lot of indie brands too. If you’re looking for more info. 🙂
Amy your content is so good lately, I get excited for every single video. I really really hope your subscriber count blows up, you earned it! 👍
Thank you so much ❤️❤️
Your comment about someone reviewing something when they hate it not when they love it is super interesting! I'm in uni so its actually a really cool topic to investigate for my communications course! Thanks amy❤
Amy that red looks amazing on you! Dare with reds more often, you look stunning!
Thank you 😊
The repeated typos from English native speakers, imo at least, show carelessness and sloppiness. And usually that is indicative, in some form or another, of the way they (brands/owners) conduct business.
I thought I was the only one who felt that way! Thank you for not making me feel crazy and "extra"!🤣🤣🤣 But FR! If you wont even spell check something that is supposed to reflect your business then it shows you just dont care about that business. OR, if it really is just an oversight then to me it shows you arent detail oriented or able to juggle more than one thing at once, not a good thing for a business owner who is going to have my card number and data.
I feel the same way makes me not even order from them. I'm sorry typos and misspelled words are not a good look for a brand lol.
Just wanted to say my experiences with jd glow, devinah, Sydney Grace, looxi, and terra moons have all been amazing!! In case anyone was interested 🙂 I’m so scared I’m having such a good run that something really crappy is around the corner. Fingers crossed my Glaminatrix order is the only one that hasn’t got to me yet but it has been shipped.
Love all those brands!! I know Glaminatrix has been having lots of delays but hopefully they get to you soon!
All above mentioned brands are amazing !!!
Everyone sit down for your morning tea with Amy ❤
🐸☕️
i saw a brand who spelled palette wrong and i was like nope not going to buy from you lol. also caught a typo on one of ulta's own products once. i don't remember what it was but someone slipped up in the proof reading department
So many brands let typos slip through the net, even some of the good ones. I treat it like a game of hangman: they get finite number of missteps and then it's game over. It makes sense that a smaller brand might not hire a copy editor, but if spelling and grammar mistakes are rife, it reads as a lack of care and professionalism.
@@anotherlemontree i just feel like if you're selling eyeshadow then you should know it's a palette, not pallet
Some brands have translation errors too. It's not an indie brand, but some of the packaging for ABH's highlighters used the wrong word for "highlighter" in French, they used the word for the school/office supply, not the makeup.
IM SO EXCITED FOR THIS
Yay! 😊
I love your lipstick! I’m so glad you shouted out cheekbone beauty because now I know about them and I wanna support them ❤️
Thank you!! The formula of the liquid lipstick seems so nice and velvety smooth too!!
Amy Loves Makeup ❤️💄❤️
Also, can’t really trust reviews on their websites.. since they can filter them. Like you said, check out if there’s a hashtag for their name or forums. Or just message people you know who also follow them. I bought $100 worth of liquid lipsticks from a smaller indie brand last year when they were having a “birthday” sale, I even asked other people before I purchased and after.. and no one had issues with their products... so I’m almost wondering if maybe the stuff they sent out in the sale was old or defective? Idk. It was really strange. I’ve swatched their liquid lipsticks with all the other 7 or so brands I have and theirs just cracked and flaked off while the other brands stayed in tact... I never complained to them because they were bogo and I just felt weird messaging a small company to complain. Ya know? They smelled super nice, though lol... like buttered maple syrup... and such unique fun colors too 😓
It’s funny you say that because I’ve heard of someone else having a very similar problem with some indie brand liquid lipsticks they got on sale and they thought they might have gone bad too. ): I imagine that was really disappointing!
Was this B'ellegant Cosmetics?
@@MShaiqable Could be as I think of it. I wanted to order lipsticks from them but after seeing swatches I decided agianst xD
This is a great video! I have only been buying indie products that I can find outside reviews on on UA-cam/reddit/instagram/blogs and that hasn’t failed me so far
So funny u posted this- I fell down the rabbit hole of indie eyeshadows on Etsy last night!! I’m always afraid to order from brands if I can’t find a bunch of reviews on YT bc, like you said, you have no idea how they’re making the products or bc what’s in them.
I am curious too. There was a brand or 2 that I was unaware of. I think it's also a very good idea to direct message someone you see being duped or taken advantage of. I've had some friends help me out by just giving me good advice or a link or two to read or see to make a better decision. It's like anything you purchase. Reviews are over the place. I also think it's super important to say and show the bad too. I know there is a thin line of legal ramifications if you flat out say "they're shitty" but remember it's your choice& money so we should be informed! I hate to feel stupid so I like to try to read and watch alot. Also be prepared to wait. Have patience. It's often 1 person run businesses so it takes some time to receive your products. My favorite brands: devinah, menagerie, looxi, Copacetic, dandylionsco, & shroud!
Thanks for sharing your thoughts! Totally agree on indie brands requiring patience 😊
Omg it's so cool to see you wearing cheekbone beauty!!!
I love these tips!! Thank you for this!! Im sort of getting into indie makeup and so far I have had nothing but good experiences but these list of red flags you talk about is very helpful if I do run into a brand that seems sketchy. So thank you!!!! Love your content!!
Im glad all your experiences have been good so far!! And thank you
I liked this video a lot! I think I'm a little more indie makeup savvy than I was awhile ago--in large part because of reviews from you and others that love indie makeup!--but some of the things that I thought were red flags about brands when I started looking at indie makeup weren't actually. When you are used to shopping from established brands, you think you should be looking at a polished website, or packaging should look a certain way, or their product photos should look a certain way. But you can have a small brand with what looks like well designed packaging with terrible product inside, or terrible service. And a lot of small creators don't have the money to make a website look a certain way, etc etc, but they have great products and service. Anyway, thank you for the great info!
That’s a really great point!!
This is so true! It makes it even harder to detect which indie brands are good or not. Also, you can't even go by social media. Vanessa's Vanity hasn't updated hers since Christmas, but I've heard nothing but good reviews about her stuff (and I'm waiting on an order from them)
This is very helpful! Thank you Amy 🥰 I was very tempted to order from a Indy brand but I’m not comfortable giving my credit card information out. I’m glad I decided not to do it. Especially after watching this video. You’re the best! I love that you watch out for us
I'm just getting started on this, but your red lipstick is UHMAZING.
Thank you!
Yay Cheekbone Beauty lippy! I love them their brow gel is awesome. Love the liquid lip and gloss too!
One thing I like to do is just buy a couple of items the first time and see how it goes. At least that way you're not out too much money! Love Indy brands but have had one or two bad experiences as well. Great video!
That’s a great tip!
Thank you Amy, this is very true.
I like to support Indie Brands too.
Last year I bought from one local Indie Brand, relatively unheard of. Till now, I didn't receive it.
I emailed, IG them, but no response at all.
I’m sorry to hear that ):
I remember back when givemeglow had started she was pretty rude to customers and would fight back on her Instagram. It’s crazy, I stopped following her for it, however she’s since blown up and her shadows are beautiful I’m willing to try the brand again. I just hope the brand owner doesn’t handle any situation like she used to 😐
I love this little area of youtube!❤😊 really great advice remember stortime make up the 3 sisters that didnt deliver i almost bought then daw odens eye then juvias and went juvias causa the price❤😊
I love this vampy makeup look. It reminds me of those ysl opium ads with Karen Elson.
Thanks for the tips. I’d love a deep color/reds indie lip collection.
You made some really great points! Especially on ratings and reviews on website. Colourpop's review section is kind of sketchy to me everytime I look through the reviews. Looks a bit too over-glorified to me
Im sad to hear that about Colourpop!
Omgggg Amy - speaking of red, this lookkkkkkkk 😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍 um....SUPER GORG!!! I love this grungy, sultry side of you too!!! So so so so pretty!!! ♥️♥️♥️♥️♥️♥️ ok I will stop gushing and listen to some great advice on indie brands!!! Thank you for sharing!!! 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰😘
Thank you ❤️❤️
Amy Loves Makeup just the truth!! 💖💖💖 🥰
Saucebox victim here... learned my lesson.
Im really sorry to hear that ):
I loved this video. There’s so many brands out there and I don’t want to spend my money on just anyone. Thanks for sharing so much helpful info ❤️
i really like this style of content from you. you’re well versed on the subject and i think you provided a lot of insight that isn’t gonna be part of the daily consumers “common sense.” i only have one critique with your decision to allow the brands who’ve wronged you in the past anonymity by leaving out their names in this video. by choosing to protect their feelings instead of their next potential consumer who’s also seen this video, you don’t actually prevent the overlapping population from being victimized. i wish instead, you would’ve had the courage to clarify your specific examples with the specific offending brands. especially the lashes one you spoke about who’s constantly changing its name. that being said, i still think this is original in its guide for aiding consumers to prevent their potential manipulation by the problematic people who will always try to exploit whomever they can especially in highly specialized markets like the level of this indie makeup market to which you’re referring.
i wanna add since i wrote this comment before the seeing entirety of the video that im glad you were willing to exemplify saucebox and call them out explicitly for the drama with their empty promises (something i was in the dark about until hearing it from you )
I totally understand where you’re coming from and I’ve answered people who asked about brands in the comments section but I felt like if I listed off brands during the entire video it would turn this more into a drama/exposing indie brands video which is not what I wanted. I want this to be a long term resource for people getting into indie brands to be able to protect themselves.
You look so glam! Old hollywood type vibes 💜
Thank you ❤️
Also a big red flag for me is them posting a picture of someone “using” their products and don’t tag them😬
Thats an excellent one!! So true!
Amy Loves Makeup yes! Also I just found your Channel and I’m obsessed with your content❤️
I love your smokey eyes and red lips! It is a beautiful look on you!!
About suspicious Indie brands: one brand on Instagram, right below where the name of the person is, has said "No DM's about orders or PR!" .....talk about suspicious!!!
This was another great video, Amy!!
Yes I believe brands do that because customers will dm about an order and sometimes it gets lost in the requests and it upsets the customer.
Thanks for sharing these Amy. So insightful for those of us that are newer to indie brands.
This makeup look looks soooooo great on you! Love the combo with your hair and the pale skin. ❤
love how your skin looks!
Loving the red lip! Great look. Your hair is beautiful.
This is a great vid idea. Informative. I love indie brands, for the most part. They tend to be my favorite.
Wow!
You look gorgeous today!
A bit of a vamp vibe! Love it!
Thank you 😊
This vid was so needed for so many!
Another possible red flag I've seen: if they only advertise their products with the same photo over and over, maybe with a different filter each time. Obviously, not every brand can afford over the top grand photoshoots, but if they can't even take photos of two different looks using a product, it might be because the product is difficult to make appealimg.
This was fantastic advice, one of your best videos ever!
Thank you!
yess i love this video idea! it's great to know what to look out for when shopping indie brands
Thanks for these tips, Amy! I’d like to support more indie brands and your tips are helpful.
I know this is off topic, but, that is the most beautiful red lip color I have ever seen in my life! 😍
Thank you! It’s Shannen from Cheekbone Beauty 😊
Just the video I needed! So many things I was wondering and didn't know how to ask! AMAZING idea! Love😍
I feel like Blush Tribe left a bad taste in my mouth. I know people said they explained it behind the scenes to creators but... like, you can’t explain to the people who have supported you? In my opinion they weren’t a small indie brand, they were a pretty big one in the indie game & even did collabs etc. so the whole complete rebranding and closing the business just gave me a bad feeling. Just my two cents
Very informative. I haven't thought about many of these red flags. Thx.
Thank you for looking out for us! Takin notes! Great video idea! Love your lip color!
Really appreciate this list!! I've been getting really into indie brands so this is great info!
Omg your lipstick ❤️😱❤️😍
Excellent tips of caution to help keep us protected. Thanks for sharing 😊
The PayPal tip is good, but some small businesses may not choose to use PayPal as a payment processor because they charge higher fees than others and you can actually lose sales because not everyone uses PayPal. Better to say that you should never buy a product through a dm or some kind of transfer of money. You should be on a website or a well-known social media site (Facebook does act as a payment processor) and be entering your info on that site. You can always do a chargeback with your bank for non-fraud situations, such as non-reciept of goods or services, missing items, over-charged, etc.
I’m pretty sure all of the brands I’ve seen offer PayPal also offer other options. I find PayPal quicker if you have issues than having to go through your bank. Thanks for sharing your opinion 😊
This is such good advice. I wanted to buy some makeup from Sugar Cosmetics and there were SO many typos on the site and the sales didn't work properly in my cart. I emailed them and the response was so poorly written it didn't even answer my questions. They def were not native English speakers but I still couldn't overlook it. Sadly because their cosmetics look really pretty. But they were actually pretty expensive...
congrats on 24k Amy!!! you deserve it!!
Thank you 😊
Great video Amy! You and Angelica posted at the same time so of course i *had to* watch both of your videos as a study break hehe 😇💕
This was an interesting video. Also that lip color looks great on you!
Thank you 😊
Such good info. We all want to support indie brands. Thank you! 💚💚💚
I just thought of makeupslayve and I see they don't have a website anymore.
Wow I completely forgot about them! That’s so sad! I thought they had good products.
The typo thing is used in a lot of scams like catfishing scams. If someone is willing to overlook typos their more likely to overlook other issues
I always look to reddit because they will really spill the tea on shady shit 🍵
Edit: I thought I was crazy because I had a bad experience with an indie brand that's popular in the indie community but reddit confirmed what I experienced
Another brand I would stay away from is glamshop. They aren't inclusive, block customers from their website and I've had people tell me that they have tried to leave reviews that aren't favoring their products and they will delete them. There are so many other great indie brands out there that cater to all walks of life, won't block you from their website and can handle constructive criticism and that's who I will always support!
I’ve never heard this about Glamshop. Is there a place I can read more?
If you don’t mind me asking, what nail polish are you wearing ???? That green and blue look sooooooo cute.
I don’t mind at all. They’re all Lights Lacquer. The green is Eleven, the blue is Jefa, and the gold is GRL PWR 😊
Careful with Paypal! My underage brother had a really bad situation once. He was playing a computer game, as young teens do these days, but the game was actually charging money without notice via Paypal. My mon was logged into her Paypal and it connected automatically to this game. It was a situation where if you pressed the space bar, they would give you coins to use in the game but there was no "click OK to buy coins for 5$" or something. They just took $5 from you via Paypal with every click of the space bar. My little brother pressed the space bar hundreds of times because it was part of the game. All of a sudden, there was over $5000 missing from my mom's bank account. My parents were in the middle of a divorce at the time and my mom was forced to borrow a lot of money from my dad just to buy groceries. After a month of fighting with Paypal, the money was finally returned. The whole situation caused us extreme stress and my little brother was crying and refused to eat because he felt so guilty even though it wasn't his fault. Paypal didn't end their contract with that game. Just because Paypal provides service to a company, doesn't mean your money is safe. No kid should feel like they robbed their parents of over $5000 by accident.
Wow that’s terrible. When I use PayPal it always makes me double verify and it’s all sorts of buttons or make a purchase. Sounds like a really terrible game. Was your mom able to get the money back? ☹️
@@AmyLovesMakeup Yes! After a month of arguing with Paypal, my mom was able to get all her money back. It's crazy that Paypal would support a game that charges money without warning but it does happen. Overall, Paypal is a great service but I've learned to not take it as a safety guaranty.
Kate go I’m so glad she was able to get it back!
1:59 honestly, Instagram should make brand insta accounts unable to delete comments.
Completely off-topic, but that lipstick shade looks soooo good on you. 😍
Thank you!
Aah, now I'm curious about the hobby lobby sourcing brand... That sounds so wild 😬
It’s Monique Boule on Etsy. ):
Thanks for the info... Just went on a reddit deep dive of this one-woman horror story! Can't believe she just changed the store name & continued business as usual
I know Clionadh Cosmetics is really loved and I pray I will not have a problem but I bought from their restock sale that wasn’t on pre order in January and they told me that maybe my order would ship in June but if it’s delayed again idk what I need to do because PayPal protects you for 6 months only. I don’t wanna lose 250$ if something happens to it. I bought many indie brands product in the last months and they’re the only ones who take that long to ship out , even with the covid considerations in Canada businesses didn’t close online like in California.
That’s a hard one. I feel bad because I know they’ve had delay after delay. They’re the company I’ve waited the longest for too i believe. I’ve made five orders from them at this point and they’ve always arrived eventually and been amazing quality. I’ve also found Clionadh to have amazing customer service if anything does go wrong. Maybe try emailing them and seeing if they can address your concerns
Clionadh is good at update emails and they have offered refunds if the order is causing you hardship. Normally they don’t offer refunds but said they understood Covid 19 was causing issues for everyone. They are such a small company and had to go to having only 1 of them in the office at a time. I did get a shipping notification for my order last week so am hopeful I will get my order soon.
Thank you for all these amazing tips💜
All the points you put out are right on. This is coming from a small business owner (unrelated to beauty).
Great video! I do think using PayPal is always a good option for consumers - the issue is PayPal charges per transaction (same with other providers like Amex) and their charges can be quite high. I do believe if there is no website or Etsy store with options of payment I would even consider buying from them.
PayPal has never charged me for a transaction when I pay for a product. Do you mean it charges the brand?
@@AmyLovesMakeup Yes sorry I meant charges the brand! I saw a small company in the UK saying it costs them the equivalent of 50 cents per transaction used. It could be a substantial amount for a small transaction so I imagine some indie brands may not be able offer PayPal.
This was such an interesting chat Amy! Good video :)
Thanks Sam!
This is so helpful! Btw, who gives 5 stars even if the product was AMAZING? There's always room for improvement so no matter how much I love something, the max stars I give will be 4.
Haha I give lots of products 5 stars 😂 That’s too funny but I see your point!
@@AmyLovesMakeup Haha I had a feeling you were going to say that! :D I always want to especially when I'm excited but I hold myself back because I don't want anyone getting too lax if they always get great reviews
This is a great video!
And I love your red lipstick :)
Super informative video, thank you!! 👏 also, your mani is so damn cool 😲😍
Aww thanks!
Oh, you KNOW I'm saving this video under "good advice" lol.
Thank you Amy, so helpful!
Fantastic idea, Amy! And WOWZA- stunning lips.
What do you do when you ordered something from a brand with an outstanding reputation, that’s being recommended everywhere, but doesn’t deliver because of personal circumstances, do you let them pass the paypal claim time, even if it’s a first time order, and trust it will be okay, or would you ask for your money back eventually?
Hmm that’s a tough one. I think I would have a little extra grace right now because of everything that’s happening in the world but if you’re nervous about not getting your order there’s nothing wrong with asking for a refund.
Amy Loves Makeup That’s my issue as well, it’s an order I placed around Christmas time, so that was before corona, but in this time I feel so bad asking for my money back from a small business in distress. Plus I’d rather still have the makeup.
Sue 11 Christmas time?? Oh no that was half a year ago!! That’s crazy! I would definitely ask for a refund. Can I ask who the brand is?
Amy Loves Makeup I don’t like to say it publicly, but I can DM it, you use their products regularly.
Sue 11 please DM me... maybe I can help you?
Can you do a video on your all time favorite indie brands? 😁
That could be fun!
Wow my notifications worked! Nice 💖
It’s a miracle!! 😂
Amy Loves Makeup it actually is. I normally go one by one through my regular subs as I am doing my make up every day. Getting a notification is a nice change 😋
there is an indie brand that is making a belle themed palette using a bunch of disney copyrighted material, and i just asked them if they had the licensing for it in the comments and they were super rude and basically told me it wasn't my business 😂
So that’s a no lol
Tell us the brand lol