RIP Missy Moomoo 💔 You were my everything, and I will miss you forever.This has been the most heartbreaking week of my life. The grief is overwhelming, and the silence in my home without you, Missy Moomoo, is unbearable. Your brothers and sisters-Morning and Justice-are also mourning your loss. They keep looking for you, not understanding that you’re gone. It breaks my heart to see them searching for you, and I can’t wait to bring you back home where you belong. My sweet Missy Moomoo tragically passed away during a grooming session at Jim's. I am devastated and left searching for answers. It’s been almost a week, and Jim's has yet to provide me with an incident report or any documentation proving they are qualified to groom pets. Missy was clearly distressed during the grooming, and they should have stopped. By the time I reached her, she was gone-lifeless in my arms. The vet tried, but it was too late. I took her to the vet, hoping to bring her home, but instead, I had to say goodbye to my best friend. Missy Moomoo was only 6 years old, healthy, and full of life. The vet confirmed that she was well taken care of, which only adds to my confusion and pain. How could this happen? I’ve been met with nothing but cold indifference from Jim's-they’ve been giving me the runaround, refusing to provide any clear answers or even help with the costs of her cremation and vet bills. The lack of compassion and accountability is disgusting. Please, if you love your pets as much as I loved Missy Moomoo, be very careful. I lost my precious girl, and I wouldn’t wish this pain on anyone else. Take care of your little ones and ensure they’re in safe hands, because I wouldn’t want anyone to go through what I’m experiencing. I hope Jim's will do the right thing and help me understand what happened. If this was your dog, you’d want the same. --- **Incident Report: Missy Moomoo** **Date of Incident:** 06/08/2024 **Summary:** On August 6th, 2024, my 2.5 kg teacup Chihuahua, Missy Moomoo, was scheduled for a grooming session with Jim's Mobile Pet Grooming. Missy had been groomed by them several times before, along with my other dogs, Hanky and Stella-Bella. That morning, Missy Moomoo was her usual happy self, full of energy and excitement. She was always a bit particular about having her nails groomed, but I trusted Andy, the groomer, to handle her with care as he had done in the past. Tragically, this routine grooming session ended in the death of my beloved Missy Moomoo. **Details of the Incident:** The day started off like any other, with Missy Moomoo eagerly awaiting her grooming session. Andy arrived at my home with the mobile grooming van, and I handed Missy over to him, confident that she was in good hands. However, shortly after the session began, Andy came inside to inform me that Missy Moomoo was limp and lifeless. Without hesitation, I rushed out in my pajamas, without a phone or shoes, and jumped into Andy’s van with Missy Moomoo in my arms. As we raced to the vet, I desperately performed CPR on her, trying to bring her back to life. Her small body was limp, her tongue hanging out, and I was covered in her saliva. It was one of the most traumatic experiences of my life. I knew deep down that she was gone, but I couldn’t stop trying to save her. Despite my best efforts and the vet's attempts to revive her, Missy Moomoo was pronounced dead upon arrival. **Comments on Andy and Jim's Mobile Pet Grooming:** Andy has always been professional, and I don’t hold any personal grievances against him. However, I believe he should have stopped the grooming session as soon as Missy Moomoo showed signs of trouble. Her life was far more important than any grooming task. What has been most distressing, though, is the way Jim's Mobile Pet Grooming has handled the aftermath of this tragedy. Missy Moomoo was not just a pet-she was a cherished member of my family, a source of endless joy, and my constant companion. Her sudden death has left a deep void in my life, one that cannot be filled. The area manager from Jim's Mobile Pet Grooming initially offered a post-mortem examination, provided it was covered under the company’s insurance. We waited over 24 hours for a callback to confirm the outcome, only to receive a text message that lacked any form of empathy. The message not only detailed that nothing could be done and that all expenses would have to be covered by me, but also seemed to make me feel guilty for the loss of Missy Moomoo. The message went on to state that even if I had the money to cover a post-mortem examination, there was no point in proceeding with it. As if that wasn’t enough, the message bluntly mentioned that Missy Moomoo was in a freezer-something I was already painfully aware of. I know how deceased bodies are stored, but having it shoved in my face like that was deeply insensitive and unnecessary. **Request for Documentation and Compensation:** In the days following Missy Moomoo’s death, I have reached out to Jim's Mobile Pet Grooming multiple times, requesting an incident report, their code of conduct, and proof of their grooming qualifications. Despite their promises, I have received nothing. The lack of transparency and accountability is both frustrating and heartbreaking. Their only response has been to offer me an urn for Missy Moomoo’s ashes-a constant, painful reminder of the company that was involved in her death. The idea of accepting such an offer is unthinkable. I wanted answers, not a token reminder of my loss. I have also contacted multiple organizations seeking assistance, but so far, I feel abandoned, left without support or answers. It breaks my heart to think that this is how my precious Missy Moomoo’s life ended, and how her death has been handled by those who were supposed to care for her. **Conclusion:** Missy Moomoo was more than just a dog-she was a part of my family, a little dog with a big heart, and a constant source of joy. Her sudden death during a routine grooming session is something I still cannot fully comprehend. The loss of Missy Moomoo has left an irreplaceable void in my life. I am deeply disappointed and hurt by how Jim's Mobile Pet Grooming has dealt with this situation. I hope they will take full responsibility, provide the necessary documentation, and ensure that nothing like this ever happens again. If this had been your dog, you would want the same
RIP Missy Moomoo 💔 You were my everything, and I will miss you forever.This has been the most heartbreaking week of my life. The grief is overwhelming, and the silence in my home without you, Missy Moomoo, is unbearable. Your brothers and sisters-Morning and Justice-are also mourning your loss. They keep looking for you, not understanding that you’re gone. It breaks my heart to see them searching for you, and I can’t wait to bring you back home where you belong.
My sweet Missy Moomoo tragically passed away during a grooming session at Jim's. I am devastated and left searching for answers. It’s been almost a week, and Jim's has yet to provide me with an incident report or any documentation proving they are qualified to groom pets. Missy was clearly distressed during the grooming, and they should have stopped. By the time I reached her, she was gone-lifeless in my arms. The vet tried, but it was too late. I took her to the vet, hoping to bring her home, but instead, I had to say goodbye to my best friend.
Missy Moomoo was only 6 years old, healthy, and full of life. The vet confirmed that she was well taken care of, which only adds to my confusion and pain. How could this happen? I’ve been met with nothing but cold indifference from Jim's-they’ve been giving me the runaround, refusing to provide any clear answers or even help with the costs of her cremation and vet bills. The lack of compassion and accountability is disgusting.
Please, if you love your pets as much as I loved Missy Moomoo, be very careful. I lost my precious girl, and I wouldn’t wish this pain on anyone else. Take care of your little ones and ensure they’re in safe hands, because I wouldn’t want anyone to go through what I’m experiencing. I hope Jim's will do the right thing and help me understand what happened. If this was your dog, you’d want the same.
---
**Incident Report: Missy Moomoo**
**Date of Incident:** 06/08/2024
**Summary:**
On August 6th, 2024, my 2.5 kg teacup Chihuahua, Missy Moomoo, was scheduled for a grooming session with Jim's Mobile Pet Grooming. Missy had been groomed by them several times before, along with my other dogs, Hanky and Stella-Bella. That morning, Missy Moomoo was her usual happy self, full of energy and excitement. She was always a bit particular about having her nails groomed, but I trusted Andy, the groomer, to handle her with care as he had done in the past. Tragically, this routine grooming session ended in the death of my beloved Missy Moomoo.
**Details of the Incident:**
The day started off like any other, with Missy Moomoo eagerly awaiting her grooming session. Andy arrived at my home with the mobile grooming van, and I handed Missy over to him, confident that she was in good hands. However, shortly after the session began, Andy came inside to inform me that Missy Moomoo was limp and lifeless.
Without hesitation, I rushed out in my pajamas, without a phone or shoes, and jumped into Andy’s van with Missy Moomoo in my arms. As we raced to the vet, I desperately performed CPR on her, trying to bring her back to life. Her small body was limp, her tongue hanging out, and I was covered in her saliva. It was one of the most traumatic experiences of my life. I knew deep down that she was gone, but I couldn’t stop trying to save her.
Despite my best efforts and the vet's attempts to revive her, Missy Moomoo was pronounced dead upon arrival.
**Comments on Andy and Jim's Mobile Pet Grooming:**
Andy has always been professional, and I don’t hold any personal grievances against him. However, I believe he should have stopped the grooming session as soon as Missy Moomoo showed signs of trouble. Her life was far more important than any grooming task.
What has been most distressing, though, is the way Jim's Mobile Pet Grooming has handled the aftermath of this tragedy. Missy Moomoo was not just a pet-she was a cherished member of my family, a source of endless joy, and my constant companion. Her sudden death has left a deep void in my life, one that cannot be filled.
The area manager from Jim's Mobile Pet Grooming initially offered a post-mortem examination, provided it was covered under the company’s insurance. We waited over 24 hours for a callback to confirm the outcome, only to receive a text message that lacked any form of empathy. The message not only detailed that nothing could be done and that all expenses would have to be covered by me, but also seemed to make me feel guilty for the loss of Missy Moomoo. The message went on to state that even if I had the money to cover a post-mortem examination, there was no point in proceeding with it. As if that wasn’t enough, the message bluntly mentioned that Missy Moomoo was in a freezer-something I was already painfully aware of. I know how deceased bodies are stored, but having it shoved in my face like that was deeply insensitive and unnecessary.
**Request for Documentation and Compensation:**
In the days following Missy Moomoo’s death, I have reached out to Jim's Mobile Pet Grooming multiple times, requesting an incident report, their code of conduct, and proof of their grooming qualifications. Despite their promises, I have received nothing. The lack of transparency and accountability is both frustrating and heartbreaking.
Their only response has been to offer me an urn for Missy Moomoo’s ashes-a constant, painful reminder of the company that was involved in her death. The idea of accepting such an offer is unthinkable. I wanted answers, not a token reminder of my loss.
I have also contacted multiple organizations seeking assistance, but so far, I feel abandoned, left without support or answers. It breaks my heart to think that this is how my precious Missy Moomoo’s life ended, and how her death has been handled by those who were supposed to care for her.
**Conclusion:**
Missy Moomoo was more than just a dog-she was a part of my family, a little dog with a big heart, and a constant source of joy. Her sudden death during a routine grooming session is something I still cannot fully comprehend. The loss of Missy Moomoo has left an irreplaceable void in my life.
I am deeply disappointed and hurt by how Jim's Mobile Pet Grooming has dealt with this situation. I hope they will take full responsibility, provide the necessary documentation, and ensure that nothing like this ever happens again. If this had been your dog, you would want the same