I've been seeing the "carriage jam" warning on the LCD screen on mine for weeks now. I just unplugged the power cord, removed all the paper from the load tray, removed and reinstalled the cartridges and opened the rear carriage cover. I saw absolutely no paper stuck in the carriage, but just removed some light dust. I'm not sure why it was showing me the carriage jam warning but now it's gone! thank you HP for this video! I have this exact same printer and it's 12-13 years old and still working great.
omg! thanks sooo much, was running late for school with a project i needed to print and it jammed on me! so i watched your video, checked all the steps, and all i had to do was move the cartridges! THANK YOU SOO MUCH.
OMG, this video made me fixed my printer which it took me a long time to figure it out before watching this video! I just had to move the ink cartridge back and forth freely. -_-. How dumb am I. But, just glad that I can finally fixed the problem.
Thank you for posting this! I had been having problems for awhile, but the press and hold of the cancel button and the color print button worked like a charm! The hp message explaining what to do is totally useless. Why don't they just give us this info in the first place??
This was very helpful learned alot! What the problem was in the end was... I BOUGHT A NEW CARTRIDGE # 74 BARCODE IS BLOCKED BY SECURITY STICKER FROM WALGREENS. FEB 2012. I took out the cartridge as she described and found a 1/2 inch thick gooey mountain of black ink in well for the black ink SO. cleaned out the goo with q-tips, put in the old cartridge and the paper jams and cartridge jams stopped. I have a working printer. Definately returning cartridge to Walgreens!
Also there can be a problem with the ink cartridge in its self which is correctable at home, It has happened to me a couple of times. Once I wiped the ink connection and the bar codes on the cartridge and another time I was out of coloured ink and it showed cartridge jam and nothing else would fix it. so please check how the ink is coming out of the cartridge (too much or two little) as well.
Verify that there is nothing obstructing the carriage and use a flashlight to look on the right and left side of the printer for paper. If there is nothing in the carriage path and you are still receiving the same error, your printer likely needs some kind of service. You can contact HP to see what the support options are for your printer.
Thank you for this really helpful video. The official Hewlett Packard help was in the chocolate fire guard category of usefulness. My carriage finally moved with a good push as shown in step 3. Thanks again.
@Btroisi13 I have the same problem, but I have a C4580. The printer says it has a paper jam. I tried everything this video said and I tried everything in the how to fix the paper jam video. NOTHING WORKED. I looked inside the rollers front and back and nothing. It still gives me that paper jam error. Also like you when I open the cartridge door, the cartridge holders won't move to the far right. And NO there is nothing in its path. It easily moves when I push with my hand. So HELP!!!!
@rataranian my printer stops halfway sometimes, but if u press cancel, and turn off the printer, and then turn it back on after a while, it always works 4 me
You'll see this error if the cartridge or printer is faulty, or if the electrical contact between the two is poor. If you haven't already, start by just removing and reinstalling the cartridges. Check for any tape before using the cartridges. If you stil see the error, try cleaning the contacts. If that doesn't work, you'll probably have to replace the cartridge. If you just bought them, try taking them back to the retailer. You can also contact HP for a replacement if still under warranty.
If you have verified that there are no obstructions in the carriage path and that the ink cartridges are seated correctly and you are still having problems, your printer likely needs some kind of service. You can contact HP to see what the support options are for your printer.
I have a Photosmart c3100 series. I have tried hard resetting, cleaning rollers, powering on and off, changing settings, could not print a test due to it not picking up paper, and pretty much everything that the websites recommend doing. The rollers inside the printer, the first set are not spinning (the ones that are touching the paper as soon as you put it in the printer). Inside their is the big thick roller which was shown in the video and a smaller one which seems to just hold the paper down. The bigger one is not spinning. Resulting in the paper not being picked up. I do not know why those rollers are not moving but the gears are all fine because when i push it with my finger they move fine. The rollers do grip on to paper and i have cleaned them they are just not spinning. How can i Fix this? thanks for your time. If pictures or a video will help i can try to upload one just let me know.
Out of curiosity, is there a complete disassembly guide to the C4280 printer somewhere out there? I had to disassemble mine and have this small 1 cm by 1 cm metal square leftover and I am unsure where it went.
Hello. Did you ever find out where that metal clip went?? I disassembled my unit yesterday to trouble shoot a "phantom" paperjamming issue and that metal clip was loose floating around inside. Can't find where it goes. Any assistance appreciated. Thank you
Hello iheartbomb, Please try a hard reset of the printer, which is Step 6 in the video. The instructions start at the 7:00 minute mark of the video. If you prefer written instructions, please search for C1309787 on HP’s home page or using Google search. The title of the document is “'Carriage Jam' Message Displays on the All-in-One”. The hard reset is Solution six in the document. While the power is unplugged from the printer, please restart your Mac. Once the Mac has finished its restart routine, please plug the printer back in.
help me please! my HP Photosmart C7280 All-in-One Printer prints in color perfetly but does not want to print in BLACK! it prints some lines and thats it! help pleasse i love my printer
Good Evening! I have some problem with scanner, everything is scanned black, totally black!Lamp is lightning!Could be scanner light bulb board faulty?Please could you advise to solve this problem?Also how much board replacement costs? Thank you!
+Jim Dodos I understand the scanned page comes out black, It could be scanner mechanism which has failed and it is a hardware failure, there is no replacement parts/boards available, The printer has to be replaced. However, you may try following the steps from the document in order to fix poor scan quality issue:hp.care/2nqnHCn
+σοφια δ thanks for reaching out! I understand that you are experiencing an issue with an ink cartridge on your printer. I'll do my best to assist you. After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2tf8Yh8 Let us know how it goes.
The paper in my C1480 All-in-One printer goes through and then stops when it is sticking out at the top - unprinted. I can't photocopy or print off - after 15 years of perfect working. In fact, I just printed off two pages and now this. And I've just ordered two new cartridges for it, too. Very frustrating. I need the machine for work.
Hi Salim, thanks for contacting HP Global Social Media Support! I understand that you need to purchase the power cable for your printer. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/ And order it via the HP Parts store: bit.ly/3nKMYrs Binu_HP Social Media Tech Support
I have the c4280 printer and i was printing and it sounded really loud and then it printed fine but after some printings i got an error of carriage jam and i tried all the steps above but still nothing. help please?
John Lyrakides If you have been unable to resolve your carriage jam by following the steps in this video I would suggest you contact HP Technical Support.
HP 7520 problem. After fixing a paper jam, I tried using the 'turn off"' button. But alas, the very same button doesn't work to turn the printer back on. Why? How can I get the printer to start up again? --Ric
+Ric Ben-Safed I've included the "HP Printers - Printer Does Not Turn On" document ( ow.ly/WXmZX ). It has the troubleshooting steps for when the printer does not power on.
my printer has ERRORS all the time that the CARRIAGE IS STUCK AND CANT MOVE. I was told the rollers need to be cleaned but cant find a diagram of the dang printer so I can insure that I can take it apart and put it back together without any troubles..
Hi John, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? Let me know! Binu - Social Media Tech Support
There is a black plastic stopper that appears to be connected to a gear and is spring loaded. It is located right behind the color cartridge on the right hand side when the cartridges are located there. That is not allowing the cartridges to move at certain times. It also wont feed paper. Every thing is cleaned and other cartridges were tried. What could be wrong???
Hi Dave denton, Please search for C01309787 on HP’s home page or using Google search. It is the trouble shooting document for a carriage jam for your printer. There should be no internal parts that should block the carriage’s path.
justprintingaround Thanks for your reply. There really IS a piece that blocks the path of the carriage. If you bypass the door button and watch with the door open, you can see that at times this part will retract and allow the carriage to move out of the right hand side position, or allow it to enter the right hand side position. At other times, it blocks the carriage. When it traps the carriage in the right hand side position, that's when you get that "machine gun fire" sound.
Hi Linda Block, Please search for C01931887 on HP’s home page or using Google search. The titled of the document is “The Product Makes Noise when Printing”. The document will walk you through things to check to reduce the noise.
non riesco piu' ad usare la mia stampante....mi dice che c'e' un inceppamento carta......dal video non capisco nulla la mia e' HP3055a.aiutatemi per favore!!!!!!!!!!grazie.
+stella ardi I think you are asking for help with a paper jam message for your Deskjet 3055A printer. I've included Italian version of the "A 'Paper Jam' Message Displays for HP Deskjet 3050A e-All-in-One Printer Series (J611)" document (ow.ly/XgtwH ) for you to follow to resolve the error message.
The WORST printer. Nothing but problems. Paper jam. Cartridge jam. Carriage jam. And there never is or was a paper jam, or carriage jam or cartridge jam. It just says there is and won't work. Since we bought it, we would get a few weeks worth of printing; then a one of the "jam" problems appear. wouldn't work. Then magically a week later, it started working again. Mind you, we don't print very often and always low volume, and this still has all these problems. Total crap.
Hello, did you resolve your issue? If not, please Google search this document for more support for your carriage jam issue: "c01309787". I am an HP employee.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region please go to Google search and enter 'contact HP worldwide'. Your first option should be the site for contacting HP, when you click on it you will be prompted to choose your country/region.
Rhonda Talley If you have completed all of the steps indicated in the video above, please contact our technical support by going to Google search and enter 'contact HP worldwide'. Your first option should be the site for contacting HP, when you click on it you will be prompted to choose your country/region.
We do not support the disassembly of HP printers by end users. The printer should be serviced by an HP authorized service provider or HP technical support. I am an HP employee.
I tired everything in the video. I have had this printer for over seven years,and have had this on going problem for a few months, though it would come back and work right later on. Today however, it is really seems to have finally et its match.
justprintingaround I don't use it that much, and it is actually back working again. I have really never found the technical support very helpful. I was also very angry that HP when I was having some computer issues, and needed a certain disc to make the correction, the guy on the other said, we don't have that disc anymore, your computer, a 2007, is obsolete. I have now bought a Apple computer because of your person at HP. And it took for ever to get supposably the right person to speak to.
+stella ardi HP Support here is in English. HP has the Supporto HP (Italiano) UA-cam channel ( ow.ly/Xjl1u ). Please let me know the model and product number of your HP printer. If you are unsure how to find that information, please use this guide ( ow.ly/XjmtQ ) to assist you. I have switched the guide to Italian for you.
I've been seeing the "carriage jam" warning on the LCD screen on mine for weeks now. I just unplugged the power cord, removed all the paper from the load tray, removed and reinstalled the cartridges and opened the rear carriage cover. I saw absolutely no paper stuck in the carriage, but just removed some light dust. I'm not sure why it was showing me the carriage jam warning but now it's gone! thank you HP for this video! I have this exact same printer and it's 12-13 years old and still working great.
+jordanjazz821 I am glad to know that the video has helped you fix the issue.
hallelujah! now that i have ink all over my hands, printer, and computer, i can print my project due in 2 and a half hours! thanks
SOOOOOOOOOOOOOO HELPFUL!!!!!!!!! I HAD A PAPER DUE TODAY AND THANKS TO YOU IT'S ON TIME!
omg! thanks sooo much, was running late for school with a project i needed to print and it jammed on me! so i watched your video, checked all the steps, and all i had to do was move the cartridges!
THANK YOU SOO MUCH.
OMG, this video made me fixed my printer which it took me a long time to figure it out before watching this video! I just had to move the ink cartridge back and forth freely. -_-. How dumb am I. But, just glad that I can finally fixed the problem.
"you might have to be forceful" just had to be sure I wasn't going to break it, and sure enough it worked. Thank yooouuuu
thank you VERY much!!! i had no idea how to fix the printer, but now i know how!! thanks VERY much 4 the video!!!!
Thank you for posting this! I had been having problems for awhile, but the press and hold of the cancel button and the color print button worked like a charm! The hp message explaining what to do is totally useless. Why don't they just give us this info in the first place??
This was very helpful learned alot! What the problem was in the end was... I BOUGHT A NEW CARTRIDGE # 74 BARCODE IS BLOCKED BY SECURITY STICKER FROM WALGREENS. FEB 2012. I took out the cartridge as she described and found a 1/2 inch thick gooey mountain of black ink in well for the black ink SO. cleaned out the goo with q-tips, put in the old cartridge and the paper jams and cartridge jams stopped. I have a working printer. Definately returning cartridge to Walgreens!
Thanks a lot, following your instructions I am able to move torn paper and use the printer.
+Omer Eltinai I am glad to know that the video has helped you fix the issue.
Glad you fixed your issue! I am an HP employee.
this video just save my life. Thank you so much
+André Nascimento I am glad to know that the video has helped you fix the issue.
Thanks so much, I thought I had tried everything and using my hand to loosen the carriage got it going again!
+Cindy Vadala You are very welcome. I'm happy that it is working again. :)
The hard reset worked for me! Thanks.
Also there can be a problem with the ink cartridge in its self which is correctable at home, It has happened to me a couple of times. Once I wiped the ink connection and the bar codes on the cartridge and another time I was out of coloured ink and it showed cartridge jam and nothing else would fix it. so please check how the ink is coming out of the cartridge (too much or two little) as well.
Verify that there is nothing obstructing the carriage and use a flashlight to look on the right and left side of the printer for paper. If there is nothing in the carriage path and you are still receiving the same error, your printer likely needs some kind of service. You can contact HP to see what the support options are for your printer.
Sooo helpful! Thanks!
+Nathalie Coward Glad to know that the video has helped you fix the issue.
The video was helpfully for me thanks HP team
+Mega Gamer Retro I am glad to know that the video was useful to you.
perfect tutorial . thank u!
Thanks so much, your video really helped solve my problem!
Thanks guys it worked
thanks for the information
Thank you for this really helpful video. The official Hewlett Packard help was in the chocolate fire guard category of usefulness. My carriage finally moved with a good push as shown in step 3. Thanks again.
You're awesome youtube woman.
Thank You SO Much!
very useful thank you :)
@Btroisi13 I have the same problem, but I have a C4580. The printer says it has a paper jam. I tried everything this video said and I tried everything in the how to fix the paper jam video. NOTHING WORKED. I looked inside the rollers front and back and nothing. It still gives me that paper jam error. Also like you when I open the cartridge door, the cartridge holders won't move to the far right. And NO there is nothing in its path. It easily moves when I push with my hand. So HELP!!!!
You're welcome! I am an HP employee.
@rataranian my printer stops halfway sometimes, but if u press cancel, and turn off the printer, and then turn it back on after a while, it always works 4 me
THANK YOU I GOT SAVED :)
Thank you!
You'll see this error if the cartridge or printer is faulty, or if the electrical contact between the two is poor. If you haven't already, start by just removing and reinstalling the cartridges. Check for any tape before using the cartridges. If you stil see the error, try cleaning the contacts. If that doesn't work, you'll probably have to replace the cartridge. If you just bought them, try taking them back to the retailer. You can also contact HP for a replacement if still under warranty.
Hi!this is very useful Video!!thanks!but while cartridges are moving it makes strange noise and moving with difficulties.What should I do? help me!!
Thanks it worked for me :)
that is what I am looking for Need to cleaning the rollers.
For the record, I have the HP PHotosmart C4580.
You're welcome. I am an HP employee.
If you have verified that there are no obstructions in the carriage path and that the ink cartridges are seated correctly and you are still having problems, your printer likely needs some kind of service. You can contact HP to see what the support options are for your printer.
THANK YOU SO SO SO SO MUCH!!!!! =D
I have a Photosmart c3100 series. I have tried hard resetting, cleaning rollers, powering on and off, changing settings, could not print a test due to it not picking up paper, and pretty much everything that the websites recommend doing. The rollers inside the printer, the first set are not spinning (the ones that are touching the paper as soon as you put it in the printer). Inside their is the big thick roller which was shown in the video and a smaller one which seems to just hold the paper down. The bigger one is not spinning. Resulting in the paper not being picked up. I do not know why those rollers are not moving but the gears are all fine because when i push it with my finger they move fine. The rollers do grip on to paper and i have cleaned them they are just not spinning. How can i Fix this? thanks for your time. If pictures or a video will help i can try to upload one just let me know.
@izzirf Hmmm. It's tough to make something that's optimal for everybody. We'll keep working on improving these. Thank you for the feedback.
Out of curiosity, is there a complete disassembly guide to the C4280 printer somewhere out there? I had to disassemble mine and have this small 1 cm by 1 cm metal square leftover and I am unsure where it went.
Hello. Did you ever find out where that metal clip went?? I disassembled my unit yesterday to trouble shoot a "phantom" paperjamming issue and that metal clip was loose floating around inside. Can't find where it goes. Any assistance appreciated. Thank you
Darren do you have a cartridge stuck or are you referring to the carriage? I am an HP employee.
Thank you
+wild zubat appeared You're most welcome :)
help full
Alex did you resolve your issue? I am an HP employee.
I'm getting the carriage jam error message in the OS, but test pages print fine. I'm using a C4280 with Mac 10.9.2.
Hello iheartbomb,
Please try a hard reset of the printer, which is Step 6 in the video. The instructions start at the 7:00 minute mark of the video. If you prefer written instructions, please search for C1309787 on HP’s home page or using Google search. The title of the document is “'Carriage Jam' Message Displays on the All-in-One”. The hard reset is Solution six in the document. While the power is unplugged from the printer, please restart your Mac. Once the Mac has finished its restart routine, please plug the printer back in.
help me please! my HP Photosmart C7280 All-in-One Printer
prints in color perfetly but does not want to print in BLACK! it prints some lines and thats it! help pleasse i love my printer
Good Evening!
I have some problem with scanner, everything is scanned black, totally black!Lamp is lightning!Could be scanner light bulb board faulty?Please could you advise to solve this problem?Also how much board replacement costs? Thank you!
+Jim Dodos I understand the scanned page comes out black, It could be scanner mechanism which has failed and it is a hardware failure, there is no replacement parts/boards available, The printer has to be replaced. However, you may try following the steps from the document in order to fix poor scan quality issue:hp.care/2nqnHCn
hey, it says "print cartidge(s) missing or not detected'' why that? i just bought them and installed as u said
+σοφια δ thanks for reaching out!
I understand that you are experiencing an issue with an ink cartridge on your printer.
I'll do my best to assist you.
After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2tf8Yh8
Let us know how it goes.
The paper in my C1480 All-in-One printer goes through and then stops when it is sticking out at the top - unprinted. I can't photocopy or print off - after 15 years of perfect working. In fact, I just printed off two pages and now this. And I've just ordered two new cartridges for it, too. Very frustrating. I need the machine for work.
+EBSJones4 Please follow the guidelines under this document to fix this issue: hp.care/2tbWPNf
Mine C4280 takes 3-4 sheets instead of one. How to fix this ?
All the time problems with that printer ....
Where can I find power cable of this printer
Hi Salim, thanks for contacting HP Global Social Media Support!
I understand that you need to purchase the power cable for your printer.
I will do my best to assist you.
Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/
And order it via the HP Parts store: bit.ly/3nKMYrs
Binu_HP Social Media Tech Support
I have the c4280 printer and i was printing and it sounded really loud and then it printed fine but after some printings i got an error of carriage jam and i tried all the steps above but still nothing. help please?
John Lyrakides If you have been unable to resolve your carriage jam by following the steps in this video I would suggest you contact HP Technical Support.
justprintingaround trashed that puppy and bought a cheap Cannon and it works great!!!
HP 7520 problem. After fixing a paper jam, I tried using the 'turn off"' button. But alas, the very same button doesn't work to turn the printer back on. Why? How can I get the printer to start up again? --Ric
+Ric Ben-Safed I've included the "HP Printers - Printer Does Not Turn On" document ( ow.ly/WXmZX ). It has the troubleshooting steps for when the printer does not power on.
my printer has ERRORS all the time that the CARRIAGE IS STUCK AND CANT MOVE. I was told the rollers need to be cleaned but cant find a diagram of the dang printer so I can insure that I can take it apart and put it back together without any troubles..
I have a Photosmart C 4580 Series All in One, keeps showing carriage jam and to clear " cardboard" out of it. I can't find any cardboard???
+Jerry Ann Gray Please perform the steps mentioned under this document to fix this issue: bitly.com/2XbT1GX
This didn't work for me until I had nothing in the que, then it worked great.
+DiverDale805 The steps to fix the carriage jam issue can be found in this document: bit.ly/2I1bCgL
A small component is found in the printer and I don't know it positions
Hi John, thanks for contacting HP Global Social Media Support!
I am here to help!
What seems to be the issue? Are you facing any technical issues with your HP printer?
Let me know!
Binu - Social Media Tech Support
There is a black plastic stopper that appears to be connected to a gear and is spring loaded. It is located right behind the color cartridge on the right hand side when the cartridges are located there. That is not allowing the cartridges to move at certain times. It also wont feed paper. Every thing is cleaned and other cartridges were tried. What could be wrong???
Hi Dave denton,
Please search for C01309787 on HP’s home page or using Google search. It is the trouble shooting document for a carriage jam for your printer. There should be no internal parts that should block the carriage’s path.
justprintingaround Thanks for your reply. There really IS a piece that blocks the path of the carriage. If you bypass the door button and watch with the door open, you can see that at times this part will retract and allow the carriage to move out of the right hand side position, or allow it to enter the right hand side position. At other times, it blocks the carriage. When it traps the carriage in the right hand side position, that's when you get that "machine gun fire" sound.
Dave denton I'm having the exact same problem
I'm also having that same exact problem.
+Jana Ware Please follow the guidelines in this document to fix this issue: hp.care/2vksKbv
@rngpurerng Saved me again! lol. Boy do i hate language arts.
my printer is not detecting the cartridge please help
Try to swap power supply
@izzirf You know this is UA-cam so you can pause or replay the video if you don't understand something...
Oh, I see. If a customer does not have the money to get it serviced by HP, you leave them to rot with their product... nice touch.
My hp3180 prints fine but before each page is printed it sounds like a machine gun then it starts printing the page.
Hi Linda Block,
Please search for C01931887 on HP’s home page or using Google search. The titled of the document is “The Product Makes Noise when Printing”. The document will walk you through things to check to reduce the noise.
non riesco piu' ad usare la mia stampante....mi dice che c'e' un inceppamento carta......dal video non capisco nulla la mia e' HP3055a.aiutatemi per favore!!!!!!!!!!grazie.
+stella ardi I think you are asking for help with a paper jam message for your Deskjet 3055A printer. I've included Italian version of the "A 'Paper Jam' Message Displays for HP Deskjet 3050A e-All-in-One Printer Series (J611)" document (ow.ly/XgtwH ) for you to follow to resolve the error message.
yack lag gör en fabriksomställning för jag har köppt en kabel i stället på trådlöst:)
still didn't help me with a CARTAGE JAM now what move the cartage with a hammer is this the right tool
the hp logo is not quite right
its like The Old HP Logo but inverted
The WORST printer. Nothing but problems. Paper jam. Cartridge jam. Carriage jam. And there never is or was a paper jam, or carriage jam or cartridge jam. It just says there is and won't work. Since we bought it, we would get a few weeks worth of printing; then a one of the "jam" problems appear. wouldn't work. Then magically a week later, it started working again. Mind you, we don't print very often and always low volume, and this still has all these problems. Total crap.
worst products and service, baffles the mind how such companies last.
Agree
My cartrige is stuck i push it, and it get stuck again.
It gets stuck in that right part, cant get to print area
+alexa bleja Please perform the steps mentioned under this document to fix this issue: bit.ly/2RoovrY
i m 2 seconds away from trying a hammer.... i'll stay calm
Hello, did you resolve your issue? If not, please Google search this document for more support for your carriage jam issue: "c01309787". I am an HP employee.
i don't know why but none of it work. so stressed right now
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region please go to Google search and enter 'contact HP worldwide'. Your first option should be the site for contacting HP, when you click on it you will be prompted to choose your country/region.
Try to do some cleaning where under the ink cartridges are. some times ink spills and dries and makes some moving pieces stiff.
Zahi Masri Did that too....nada
Rhonda Talley If you have completed all of the steps indicated in the video above, please contact our technical support by going to Google search and enter 'contact HP worldwide'. Your first option should be the site for contacting HP, when you click on it you will be prompted to choose your country/region.
That’s my same problem
None of these work. It's gets stuck on one part when it slides. When it passes that part, it works fine, but it's only on a certain place. Ugh!!!
I've tried everything from the video, nothing works
Head end time sound coming why
+Selvin Nadar Please follow the guidelines in this document to fix this issue: bitly.com/2LPA5av
i have a c4480 :/
+Josh Vuong Please follow the guidelines in this document to fix this issue: bitly.com/2ogpTOv
We do not support the disassembly of HP printers by end users. The printer should be serviced by an HP authorized service provider or HP technical support. I am an HP employee.
I tired everything in the video. I have had this printer for over seven years,and have had this on going problem for a few months, though it would come back and work right later on. Today however, it is really seems to have finally et its match.
elnick1000 You may want to call our Technical Support they have options that may help.
justprintingaround I don't use it that much, and it is actually back working again. I have really never found the technical support very helpful. I was also very angry that HP when I was having some computer issues, and needed a certain disc to make the correction, the guy on the other said, we don't have that disc anymore, your computer, a 2007, is obsolete. I have now bought a Apple computer because of your person at HP. And it took for ever to get supposably the right person to speak to.
La mia stampante è un'altra tipo.
you haven't responded me!! ::(
Please Google search this document number for more support For your carriage jam issue "c01309787". I am an HP employee.
scrivetemi in italiano per favore.
+stella ardi HP Support here is in English. HP has the Supporto HP (Italiano) UA-cam channel ( ow.ly/Xjl1u ).
Please let me know the model and product number of your HP printer. If you are unsure how to find that information, please use this guide ( ow.ly/XjmtQ ) to assist you. I have switched the guide to Italian for you.
Please Google search this document number "c01309787". It may provide more information to assist you on your carriage jam issue. I am an HP employee.
justprintingaround
my problem is still not solved. this printer is horrible!
there is no paper jam what a wast of money
+answerpe Please refer to the instructions mentioned under this document to fix this issue: bit.ly/3m9Oofb
She has some hairy arms!
Heres how you fix your jam.
Dont ever buy a hp product worst customer service and even worse products