This video was really helpful! I am a bit technology challenged, but your explanation was quite helpful when deciding which external hard drive to purchase.
WD My Passport drives are great...accidentally knocked mine off my desk earlier today, and though I was scared of damage/data loss, seems to still be working just fine!
I want to set a password but when I click the setting icon, the only option I have is 'eject', just as it appeared on minute 6:05 How can I make the password option appear?
Tip: if you guys end up losing your cable for your usb 3.0 external drives, you can temporarily use a microusb cable. I had the old version of this mypassport ultra for 9 years now (bought in 2013 or 14) and now i am buying my first 2TB external because yes, as this dude said, content creators needs lots of storage. lol
I got mine today and it's been installing for like 4 hrs now ?? It still says 18% ...does it usually take this long? Did anyone have the same problem? What should I do ?
Tive o mesmo problema. Desliguei tudo e comecei do zero. A instalação foi feita, mas o app WD Backup não funciona. Aparece uma mensagem: Nenhum dispositivo para backup encontrado. Nem mesmo o dropbox aparece
I just received one yesterday and got concerned that it ran overnight and the backup was only 50% complete, but if you only had about 80 GB and that took an hour and a half, then I guess mine is doing what it's supposed to as fast as it can since I have over 500GB to backup for the first time.
I just wrote a few lines of batch with xcopy added the batch file in in task schedule and have a backup without any additional Software. Also already existing files are Skipper for my Media libary and for my server files if the file is newer than the file on my backup drive the file on this drive will be overwritten.
Helpful info, especially when any sort of decent documentation is non-existent from WD. I installed today and found that I had to click Share Info in the Product Development modal to actually get to the install part. If you say Do Not Share you'll get an error (you can later remove the 'Share' setting). Also, I found the difference between copying over files vs. backing them up confusing until downloading the WD Backup App when then lets you set up a backup plan.
Just installed it but is NOT backing up on my Windows 10! What the heck??? I followed your instructions, started the backup and within one minute the backup said "DONE", Huh??? NOTHING was backed up! I tried it going through the Win 10 Backup app and nothing backed up there either! It seems to just stall and not backup anything! What do I need to do to fix this????
@Josiah's place I just bought the WD 5TB always got stuck on 18% installation kept retrying till it finally worked now it won't install the security or backup says failed each time, any suggestions?
'Thank you for the video dude! This was really helpful and informative. I'm new to this and watching this helped me understand what this is about and what im gettting into
You cut the video at 6:09. Before that when you click settings it only said eject. After that now you can set the password but I don't know how you got there because you edited it out
Mine did the same thing for my Windows 10 PC. If you select "Do Not Share", you will receive the error and installation will cease. I had to accept the "Share" in order for Discovery to install.
I got a brand new one, plugged it in, installed WD Discovery and my laptop read the drive normally. Then suddenly it didn't. The drive won't show up again and my laptop keeps saying "USB device not recognized". Is there a fix to this or did I receive a faulty unit?
Bought the 5TB one in July and it's already broken. It won't turn on. No lights, no spinning. Tried different cables with no success. Had more than 3TB of "research" on it. First time a hard drive has failed on me, and it's so new! I have 3 other WD external hard drives, 2 Seagate ones, 1 Transcend, and 1 Toshiba. They're all working and 1 of the WD ones is almost 10 years old and it's still working fine. Avoid this particular model is my advice. A lot of the 1 star reviews on Amazon mention failure in less than a year.
At this point, I received an installation error when I selected "Do Not Share" when attempting to install Discovery on my Windows 10 PC. I had to select "Share Info" in order for Discovery to install. Kind of crappy that the manufacturer forces consumers to agree to this in order to proceed with the installation.
@@cherylgmariano5085 My download took a good while to finish, that's using DSL (advertised at 18Mbs; I know, right :( ). I don't remember the speed, but it took longer that I thought it would.
I have a question. Today, I purchased the My Passport for MAC USB-C and I plugged it into my MacBook Air laptop YET never saw a “installation pop-up” screen. How do I go about installing the software required to use this device?
This is a very useful video but I am still a super-confused newb. So I guess you can drag and drop folders; what folder do I need to drag and drop and will WD BackUp refresh the same locatoin?
My WD Drive Utilities and WD securities isn't installing. Almost 80%done, but doesnt go further. Backup Acronis is installed quickly. From WD discory software.
Can you install it in multiple computers or is it an one time thing where you have to decide on which computer to install, looking forward to you answer, have a good one mate.
I noticed when you did your backup, there was an exclamation in red at the last backup. I get that too. Do you know why it isn't backing up certain files? Like I said, mine is showing an error too.
in case one is only looking for extra plain storage (e.g. like usb sticks) is this still worth to buy it? and what about the software setups etc. can't I just ignore them, remove them, and move on? thanks in advance
If you lock the drive, can you still get at the installation software that comes on the drive. Take the case where the laptop dies and you get a new laptop. How do you then unlock the drive.
Honestly I wouldn't bother with the software that comes with the drive - I think they just give you that so that they can keep their brand name in your face for longer. Just use the drive as a generic piece of hardware, then either rely on the software built into your OS or download something else if you need it from a reputable software vendor on the internet. Storage isn't that complicated, and if you want password protected encryption there are lots of good tools for that.
Ok so it is need to daunload from the internet before using the Hard drive because I get my hard drive yesterday and it is not read when I plugged to the laptop or the TV 😥
What is the life line of this hard disk? If we transfer our important data from laptop to hold it for long time then is it ok to hold all data in this hard disk??
I saved hundreds of writing documents, movies, pictures, everything on this thing. I just lost all of it tonight because it won't read in my computer. I've tried everything. I'm gonna have a meltdown.
Hello, you have explained everything. But as I am a very inexperienced person (and not very good at English) let me ask you please once again. The fact is I do not keep my files in any cloud storage, I hardly know what "backup" is. Can I just copy my music, video and text files from my Windows 10 comp to this SSD? Like I did it with my flashcards before? With minimum challenge with installiation etc.
Can you also use this for videogames, or is that not possible? I need one of these to make my video game collection run faster, not necissarily to get more space.
When I open my passport in my files, no install files show up. Whenever I try to download the install files from the internet, it says try again later. I don't know what to do :(
This video was really helpful! I am a bit technology challenged, but your explanation was quite helpful when deciding which external hard drive to purchase.
This video was super useful. Thanks so much Josiah!!!! I love how quick, to the point, and informational this video was. keep up the good work.
WD My Passport drives are great...accidentally knocked mine off my desk earlier today, and though I was scared of damage/data loss, seems to still be working just fine!
I want to set a password but when I click the setting icon, the only option I have is 'eject', just as it appeared on minute 6:05
How can I make the password option appear?
Same
Thanks for the tour! Just received one. This is a great help.
Mine has been sitting at my work desk for about a week lol. Finally did it thank you 😅
Tip: if you guys end up losing your cable for your usb 3.0 external drives, you can temporarily use a microusb cable. I had the old version of this mypassport ultra for 9 years now (bought in 2013 or 14) and now i am buying my first 2TB external because yes, as this dude said, content creators needs lots of storage. lol
I got mine today and it's been installing for like 4 hrs now ?? It still says 18% ...does it usually take this long? Did anyone have the same problem? What should I do ?
Tive o mesmo problema. Desliguei tudo e comecei do zero. A instalação foi feita, mas o app WD Backup não funciona. Aparece uma mensagem: Nenhum dispositivo para backup encontrado. Nem mesmo o dropbox aparece
Yes I am experiencing the same exact thing. It's been saying 18% since 4pm yesterday. It is now 10am, did you get yours finally installed?
End task and restart the install.
No may be it is due to ur wifi problem.... For me it took only 1:30 minutes
@@zappers99 how do you end task and restart .
This is exactly the breakdown that I was looking for. Just ordered 2 of them. Thanks.
Do you know if it’s a 2.0 USB or 3.0 USB ?
@@exotix9259 should be 3.0, I got one in 2018 and it’s 3.0
Haven't listened to Chris Tomlin in years! Great voice on that dude.
I just received one yesterday and got concerned that it ran overnight and the backup was only 50% complete, but if you only had about 80 GB and that took an hour and a half, then I guess mine is doing what it's supposed to as fast as it can since I have over 500GB to backup for the first time.
I just wrote a few lines of batch with xcopy added the batch file in in task schedule and have a backup without any additional Software. Also already existing files are Skipper for my Media libary and for my server files if the file is newer than the file on my backup drive the file on this drive will be overwritten.
Helpful info, especially when any sort of decent documentation is non-existent from WD. I installed today and found that I had to click Share Info in the Product Development modal to actually get to the install part. If you say Do Not Share you'll get an error (you can later remove the 'Share' setting). Also, I found the difference between copying over files vs. backing them up confusing until downloading the WD Backup App when then lets you set up a backup plan.
Hi, can you please tell me how can I change "share info" to "don't share" after installation.
I also need to know please share
mine does not install at all.
I just set mine up last night and I didn't see anything that was in this video?
Thanks for the full review on the Drive. It helped me a lot and now I know how to keep my files safe from anyone.
Mine wouldn't install unless I selected to share.
Other than that, thank you for the tutorial, man. Just what I needed!
Mine tool. I had to share.
Someone commented that you can go back in and Unselect the Share setting. I know nothing about it ... yet.
Thank you Josiah! Blessings to you too!
Thanks Josiah! You've made it a piece of cake 😉 I'm anti-instruction manual so UA-camrs like you are my Angels 🙏👍🙏
This is the detail we have been looking for :).💯
Thanks!
@@Josiahsplace does this work on windows 7?
this is very helpful bro, i was looking for this info only thank you
Very Powerful WD. I have used mine for over 7 Years😉
Wonderful explanation..... I'm from Libya 🇱🇾 👍
Just installed it but is NOT backing up on my Windows 10! What the heck??? I followed your instructions, started the backup and within one minute the backup said "DONE", Huh??? NOTHING was backed up! I tried it going through the Win 10 Backup app and nothing backed up there either! It seems to just stall and not backup anything! What do I need to do to fix this????
can you tell me how long the installing process takes
mine is stuck at 18%
hi, im stuck at 18% too. any tips for that ?
@@abdulrachman6773 have you find the solution?
GOD BLESS YOU MORE MY BROTHA !! 🤞🏽☝🏽☝🏽
that's some crispy intro
Is there a way to see/review what has downloaded on the My passport?
Do we really need to install the Discovery for machine software or we can use it as it is?
Just got mines
@Josiah's place I just bought the WD 5TB always got stuck on 18% installation kept retrying till it finally worked now it won't install the security or backup says failed each time, any suggestions?
Thanks man. Like your music collection too. Be Blessed bro 👍🏻🙏🏻
My WD app shows no usb device connected although I connected my usb in to my laptop. May I know how can I fix this problem?
Here after Xmas😁
have you tried gaming in it? if so, how was it?
Nice job. Very clear and understandable review and demonstration. Thanks
THANKS THIS WAS USEFUL
Got mine today , thanks for this review ,
Very informative .thanks buddy.
Salutations from Puerto Rico 🇵🇷
Is yours still working?
@@worthlessmutts9598 works like a charm.
It works out-of-the-box with Linux as well. I use Ubuntu Linux. You don't have to install any additional software.
'Thank you for the video dude! This was really helpful and informative. I'm new to this and watching this helped me understand what this is about and what im gettting into
You cut the video at 6:09. Before that when you click settings it only said eject. After that now you can set the password but I don't know how you got there because you edited it out
at 9:22, that pop up did not appear for me to make a selection. I could not install the drive. Did i do some thing wrong?
For me when i click share/do not share
it shows that an error occurred i don't know why, please clarify
Mine did the same thing for my Windows 10 PC. If you select "Do Not Share", you will receive the error and installation will cease. I had to accept the "Share" in order for Discovery to install.
can you think of any reason why this harddrive wont install.. I have windows 10.. thanks
THANK YOU SO MUCH!
MUCH HELPFUL!
Thank you so much for this helpful tutorial!
I got a brand new one, plugged it in, installed WD Discovery and my laptop read the drive normally. Then suddenly it didn't. The drive won't show up again and my laptop keeps saying "USB device not recognized". Is there a fix to this or did I receive a faulty unit?
having the same issue
Any updates ?
@@mimato Unfortunately, no. It's just been sitting there as paperweight.
@@JaziX5 Ugh. That sucks.
Thanks for making this video, especially the tutorial on WD Discovery and WD Backup.
Good Job👍
Very useful video. Exactly what I needed. Merci beaucoup.
Bought the 5TB one in July and it's already broken. It won't turn on. No lights, no spinning. Tried different cables with no success. Had more than 3TB of "research" on it. First time a hard drive has failed on me, and it's so new! I have 3 other WD external hard drives, 2 Seagate ones, 1 Transcend, and 1 Toshiba. They're all working and 1 of the WD ones is almost 10 years old and it's still working fine. Avoid this particular model is my advice. A lot of the 1 star reviews on Amazon mention failure in less than a year.
Mine is failed only one time of use ... i am returning it .. mine has fatal hardeare error .. bought from amazon
@@takanimpu4997 looks like it's really a bad model.
@@JohnL-m2l yeah ... manufacturing defect or what I dont know .. careless WD
this driver it's important for functionality ?
I love your energy man you really explained everything Thanks :)
At this point, I received an installation error when I selected "Do Not Share" when attempting to install Discovery on my Windows 10 PC. I had to select "Share Info" in order for Discovery to install. Kind of crappy that the manufacturer forces consumers to agree to this in order to proceed with the installation.
I just had the exact same thing happen tonight. I couldn't get the WD Passport to install unless I agreed to share.
Me too. And also it’s taking time to download, 20mins and it’s still at 18% is that normal?
@@cherylgmariano5085 My download took a good while to finish, that's using DSL (advertised at 18Mbs; I know, right :( ). I don't remember the speed, but it took longer that I thought it would.
@@leotexas3485 I restarted my laptop and tried again and it worked.
@@cherylgmariano5085 I did not try a restart, I just figured since my bandwidth was low anyway, I chalked it up as the issue. LOL
Thanks so very much,just orderd one and kiam glad i watched your video i didnt know i had to do all this
Really Appreciate the tutorial, Helped out alot! Thank you!
Thus vid was one of the best on this ,.
Hey thanks a lot kiddo for the tutorial. It helped my friend and I out a lot.
Congrats on 1 k bro
Thank you!
we KNOW how to open a box! get to what we don't know.
I have a question. Today, I purchased the My Passport for MAC USB-C and I plugged it into my MacBook Air laptop YET never saw a “installation pop-up” screen. How do I go about installing the software required to use this device?
When you plug it in, open the Wd passport folder. and the software should be inside there
Josiah's place hello, thank you but my issue is the Wd passport folder does not appear on my laptop
I don’t think it’s for Mac Bc it’s keep failing orme
Mine doesn't want to install and I have a windows 10 help??
It's really helpful for me. Thankyou for sharing 😊😊
This is a very useful video but I am still a super-confused newb. So I guess you can drag and drop folders; what folder do I need to drag and drop and will WD BackUp refresh the same locatoin?
Question: When backing up your computer does that include all apps and can the apps be installed on another computer? Thanks in advance.
Thanks for posting!
It says “installation failed” when I try to download install discovery for windows
same here
@@THEFBDJJB same here
@@devgrugaming same here
nevermind guys , just download the latest version of wd discovery on the official website
same here too, i will try their official website wd discovery
thank you so much for your review and help!
thanks i just bought one and its was very helping!
is it good for gaming? lol i game and i need space so im buying this for some extra space
@@shadmanzzd did you get it?
My WD Drive Utilities and WD securities isn't installing. Almost 80%done, but doesnt go further. Backup Acronis is installed quickly. From WD discory software.
Can you install it in multiple computers or is it an one time thing where you have to decide on which computer to install, looking forward to you answer, have a good one mate.
Yes, you can install it on more then one computer. 👍, Thanks you too
I noticed when you did your backup, there was an exclamation in red at the last backup. I get that too. Do you know why it isn't backing up certain files? Like I said, mine is showing an error too.
in case one is only looking for extra plain storage (e.g. like usb sticks) is this still worth to buy it? and what about the software setups etc. can't I just ignore them, remove them, and move on?
thanks in advance
Great video, great hard drive. Nice one Josiah 👊
After back do you need to keep this plugged into computer or reconnect if you choose once a month.
Hey just asking this is for everything right including games
Mine seems to be stuck on the installation process only at 18% for the last 25 minutes. Is that normal?
Mine since last night until now still 18% 🤷♀️
very useful review. thanks for the video and explanation.
I tried to install it but it keeps telling me that from the beginning "there is a problem and try later".. Any clues?
I had to accept the info sharing option
@@prettymucheverything1033 thanks.. It works now.. But why it pushing me to accept this choice? .. I guess it should be optional,isn't it?
@@القرآنالكريم-شيخنورينمحمدصديق no idea. Kinda hate it does this but I guess if it has to work
what if there is no pop up when I connect it to my PC? but I can see it in my devices and printers control panel?
Can I send photos from my iPhone 8’s plus into this hard drive?
Excellent review!!!!
Thank you!
@@Josiahsplace You're welcome brother. Thank you for the knowledge
Thanks! Excellent video ⁉️
If you lock the drive, can you still get at the installation software that comes on the drive. Take the case where the laptop dies and you get a new laptop. How do you then unlock the drive.
Honestly I wouldn't bother with the software that comes with the drive - I think they just give you that so that they can keep their brand name in your face for longer. Just use the drive as a generic piece of hardware, then either rely on the software built into your OS or download something else if you need it from a reputable software vendor on the internet. Storage isn't that complicated, and if you want password protected encryption there are lots of good tools for that.
Ok so it is need to daunload from the internet before using the Hard drive because I get my hard drive yesterday and it is not read when I plugged to the laptop or the TV 😥
Ok now how do I move what I just backed up to another computer?
What is the life line of this hard disk?
If we transfer our important data from laptop to hold it for long time then is it ok to hold all data in this hard disk??
WD My passport,2TB (or) Seagate Ultra touch,2TB which one is more reliable?
what does backing the data up to the hardrive itself do? if the hardrive crashes or something u cant retrive the backup
because its on the hardrive
Where are you dragging from? My pics and videos are in my desktop
I saved hundreds of writing documents, movies, pictures, everything on this thing. I just lost all of it tonight because it won't read in my computer. I've tried everything. I'm gonna have a meltdown.
Hello, you have explained everything. But as I am a very inexperienced person (and not very good at English) let me ask you please once again. The fact is I do not keep my files in any cloud storage, I hardly know what "backup" is. Can I just copy my music, video and text files from my Windows 10 comp to this SSD? Like I did it with my flashcards before? With minimum challenge with installiation etc.
Yes, you can use this like a normal flash drive as well.
I have this exact one and all I did was plug it in and drag and drop files like I did with a small flash drive lol does the job.
Wow thank you so much 🔥 great explanation bro 👏 😃
How do you transfer photos from a Samsung Galaxy Phone onto the drive? The cord does not fit into my Type C port on the phone either.
Can you also use this for videogames, or is that not possible? I need one of these to make my video game collection run faster, not necissarily to get more space.
i've heard of people using these for play stations and xbox, so i'm assuming you can
When I open my passport in my files, no install files show up. Whenever I try to download the install files from the internet, it says try again later. I don't know what to do :(
thanks that really helped me
No problem
How quickly can you unplug it from the computer?
Awesome video thank you.
No problem
If I schedule a backup everyday, will it only back up changes and new files or do a complete backup?
I think you can tell it what kind of backup you want to do.
What if you go through 'This PC' to access the drive from Windows Explorer, will it ask you for password on there?
Does this make your computer or laptop faster?