Slack integration with Salesforce: The complete guide on how to integrate Slack with Salesforce

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КОМЕНТАРІ • 38

  • @Pegasus_1208
    @Pegasus_1208 2 роки тому

    Many thanks for sharing this. It is truly helpful.
    Could you please kindly advise:
    1)in Salesforce, how can I check to which Slack workspace it is connected to?
    2)In Slack, how can check which SFDC Orgs are connected to a specific Workspace?
    (Note: The above two questions are related to SFDC =>Slack connection, not Slack to SFDC connection)

  • @marianafili7350
    @marianafili7350 8 місяців тому

    Hi Very interesting video and very well explained! I have created a custom alert, but I don't see it from Slack. That could be happening?

  • @IrinaUnal-t7m
    @IrinaUnal-t7m Рік тому

    Thank you for so detailed video.
    Do I need an Admin account in Slack to set up integration? or any specific permissions?

  • @aniruddhadeshmukh4035
    @aniruddhadeshmukh4035 2 роки тому

    Thanks for this detailed video. There are so many videos on UA-cam on the Slack integration but you covered it very well. I liked your pace and teaching method. Already subscribed to your channel and looking forward to learning more!

    • @sfhappio
      @sfhappio  2 роки тому

      You're very welcome!

    • @kirthikoushika4974
      @kirthikoushika4974 2 роки тому

      @@sfhappiowhy am I not getting slack setup app in 10:44

    • @sfhappio
      @sfhappio  2 роки тому

      @@kirthikoushika4974 Check if Slack really has been installed successfully. Go to Setup > Installed Packages to doublecheck!

  • @sodiporotimi598
    @sodiporotimi598 3 роки тому +1

    Thanks for the step to step guide.
    So much appreciated.

    • @sfhappio
      @sfhappio  3 роки тому

      You're very welcome!

  • @yogsy27
    @yogsy27 Рік тому

    Amazing and detailed video helped me with the integration thank you for this video !!

    • @sfhappio
      @sfhappio  Рік тому

      You're very welcome :-)

  • @strandboy23
    @strandboy23 2 роки тому

    Wow, you covered a lot of ground in a cohesive way. It worked almost verbatim first time through (I had to manually activate one of my custom objects but that was good to learn). Very helpful, thank you!

  • @pratikshajadhav2579
    @pratikshajadhav2579 Рік тому

    Can you please add a video on how to add custom buttons in slack view, like approve, reject in addition to the view record in slack.

  • @marsdiscoverydistrictsales8634
    @marsdiscoverydistrictsales8634 2 роки тому +1

    Thank you so much for putting this together - incredible overview with just the right level of detail!

  • @marcosdavidulloazurita3837
    @marcosdavidulloazurita3837 2 роки тому +1

    Very well done guide. Thanks for sharing!

    • @sfhappio
      @sfhappio  2 роки тому

      Glad you enjoyed it!

  • @monicacordero5405
    @monicacordero5405 Місяць тому

    Salesforce app is no longer available in Slack. Is there an updated approach?

  • @artyoml
    @artyoml Рік тому

    awesome explanation, thank you!

  • @puneetgaur8670
    @puneetgaur8670 Рік тому

    Thanks for sharing slack integration with Salesforce. Can we send message to individual users rather than channel? I tried it for individual user but it didn't work. Please share your thoughts,.

  • @AuxSouth
    @AuxSouth 2 роки тому

    Great Guide! Thanks a lot for sharing!

  • @kevinbrandes4248
    @kevinbrandes4248 Рік тому

    We use the Rethink CRM built ontop of Salesforce and the Slack integration only allows Admin users to push information from Slack into Salesforce. Advanced Users can push information from Salesforce into a Slack channel, but not vice versa. Any idea what approval the Admin may need adjust to allow non Admin users to have full functionality.

  • @connorjeffers4811
    @connorjeffers4811 2 роки тому

    Can you programmatically generate a Channel from a record? So for each open opportunity (or ideally a custom object) create a channel when it's created or hits a certain stage, and then embed that channel inside of the record in SFDC so people can interact with it in both places?

  • @sodiporotimi598
    @sodiporotimi598 3 роки тому

    Can't see the other videos you were referring to.
    Could you post the links here or include them on the description?

    • @sfhappio
      @sfhappio  3 роки тому

      Hi, please have a look here: ua-cam.com/video/UGDDNE-mdBo/v-deo.html
      I've summarized the ways how to use the integration. Is anything missing?

  • @mohinipadma4715
    @mohinipadma4715 2 роки тому

    Is it possible to create alerts for other standard objects like Messaging session..?

  • @pavanbandi7320
    @pavanbandi7320 Рік тому

    How can i edit and create record and view any record in slack

  • @naveenmosuru4556
    @naveenmosuru4556 2 роки тому

    When a record is shown on a Slack channel, can fields be added or removed from the Opportunity or any other standard object layout?

    • @sfhappio
      @sfhappio  2 роки тому

      Answered you on the other video. This only works for custom objects (cia Custom object configuration in the slack setup)

  • @shoecraze8339
    @shoecraze8339 Рік тому

    I encounter this error "Your Salesforce Organization doesn't have the permissions to access this Slack app. For help, contact your Salesforce admin." anyone have the same issue?

  • @stevechilcoat717
    @stevechilcoat717 2 роки тому

    Is it possible to modify the record fields that are shown in the slack message when you include a record reference? For example, my case slack messages always include Case Number, Status, Priority, and Subject. Is there any way to change which fields display. They do not appear to be tied to compact layouts.

    • @sfhappio
      @sfhappio  2 роки тому

      Hi Steve! Not for standard objects that are available out of the box. But with custom objects you can configure what fields are displayed (up to 9). Go to > Slack Setup > Custom Object Configuration > Edit Fields

    • @stevechilcoat717
      @stevechilcoat717 2 роки тому

      @@sfhappio Thank you. That's good to know. A little frustrating that salesforce always seems to restrict standard objects like this though.

  • @swarnabhabandyopadhyay4121
    @swarnabhabandyopadhyay4121 2 роки тому

    I have a requirement, for every new opportunity a new slack channel need to be created with the opportunity name. is that possible ?

    • @sfhappio
      @sfhappio  2 роки тому

      I don't think that creating a new channel can be done with this standard integration approach.

  • @isaacmadearis7118
    @isaacmadearis7118 2 роки тому

    great video

    • @sfhappio
      @sfhappio  2 роки тому +1

      Thank you Isaac, really appreciate the compliment :-)

  • @technaheed
    @technaheed 2 роки тому

    thank you for this video