I went with our driver out on route one day, we had to deliver to a guy's backyard. He asked us if we brought a forklift with us...we both laughed...our driver and myself I mean...
this is what i do for a living. imma furniture guy so we deliver to houses 9/10 times. there is a reason why we pay for good ass labor hand bombing is not easy even if its just a few chairs. i don't blame you for getting upset about that. those guys want $200 each a day to unload those trucks! so keep that in mind next time. i would be kicking down doors.
@@BTFOOMNY broker knew that he needed a lift gate im doing liftgate loads every other day and i know the business very well i still ask same question every time contact name, DELIVERY location etc
As a retired driver of 25 years been there done that. Tell your dispatcher not to do that again if you do these stops once they will expect you to do it again. Tell them you need a pup trailer with a real gate and a single axle tractor to do residential stops remember some side streets have weight restrictions here in New England our streets are narrow and old. I have been in a few tough spots with these stops these areas are no place for highway trailers at 53 FT and 13.6'' low wires will get in the way. Good luck keep on trucking!
Years ago I delivered a load of chars to a caseno in Carson city Nevada. I got there about 8 o'clock. They gave me a room stake dinner and breakfast . 😊
These type of loads should go to company's like old dominion. They know freight companies will charge them a lot more. These guys know what there doing.
If i would seen the residential street i would have called the police and asked for street approval. Sometimes the street is not weight rated for a truck and could cause your truck to fall threw the asphalt. Police could have issued them a violation for taking you down a restricted route by city ordnance.
They will get Over it the Fact you had NO lift gate. Never do business with that Broker, Ever Again. She “Intentionally” Screwed you. Don’t let her Screw you a 2nd time because the 2nd Time it’s Shame on You.
Have a lawyer draw you up a carrier broker agreement that states that you will be paid X amount of money everytime you have to climb in that trailer. Send it to them to sign. We do that with all brokers we use.
@@Knallteute Thats the truth ive got 43 trucks and the majority of what we do is flatbed. I charge a $250 tarp fee that i give straight to my drivers. I did that when we first started and tarping is a major pain in the ass. We also charge $50 per stop for our five dry van guys every time they have to climb in the trailer. So a load with three stops is a $150. You take care of your tmdrivers they will take of you.
@@bradleyselk9642 that sounds really good. I watch a german that immigranted to Canada and had to tarp a load of insulation plates in like - 20f weather. Looked not really enjoying especially for some with an anxiety for heights.
You got the right idea. Drivers drive, we don't do extra work for free. I booked a load recently. Had to roll carted product into trailer. Was told somebody would load trailer for me. Got there and figured out it was a self load facility. Asked broker for atleast $150 extra. He didn't want to pay so I left the load sitting there. I don't care how easy it is, extra work requires extra money. As for multi stop loads I never take anything more than 2 deliveries. Anymore stops than that. It's harder to figure out if I'm about to screw myself or not. Hard to figure all the stops over the phone, pay, miles, etc.
I'm not a trucker like many of these other folks, but I love the sound of your truck engine and the shifting in your videos. Never cover that up with music, very enjoyable.
If you get injured while performing manual labor (back injury, etc.) who pays for that and what happens to your truck if you are unable to move or drive it? Do you get lumpers pay?
Dammit man that is A bad load They screwed you on this one but you Man up and got the job done that’s good brother I bet you feel like at the house knocking them out just keep up the good work my friend you sure can back the truck good be safe on the road
"Driver assist" and "driver unload" are 2 different things. Assist is when you "tailgate" the product, unload is when you take it completely off, and sometimes, break down/re-stack it. NEITHER one is "normal" unless you run for an LTL company. Once in a while, even though I'm an owner op leased to a company, I'll get a multi-stop load that requires driver assist. Our dispatchers tell us up front that it's required and yes, even the fleet drivers get paid to do it. We get paid by the pallet. If the load is just stacked on the floor like yours, 1 stack equals 1 pallet. $25 per pallet/stack is what we get. The company doesn't take driver unloads at all. At grocery warehouses, they pay the lumper fee no questions asked.
I've been a customer on these types of loads. Seriously annoying. You pay *extra* for liftgate, explain no loading dock and tight spot and you tell shipper you MUST get 2 hour notice to get building to arrange things. No problem, that'll cost an extra $250. Fine. Broker sends a giant truck, no liftgate, doesn't tell driver to call 2 hour in advance. Guy shows up and is stuck for 2 hours, building is unhappy, then no liftgate. So driver is stuck, we're stuck in a downtown area (ie, double parked and getting hassled after a while with parking enforcement). As the customer I thought of all this in advance, I paid for someone to get it right, now I've got a poor schmuck standing there. What can he do? If driver can show me a confirm that backs up their story (drivers sometimes accept loads without right equip) I've learned to just take it hard at the shipper - just get on the phone. This type of bogus trip deal is 100% on broker who KNOWS they are selling the trip. That said, multi-stop loads, tell broker to make sure confirm says no driver assist - a 7 stop load is going to small stuff so assist IS sometimes expected because it is normally shipped LTL (ie, liftgate + powered pallet jack very common). Why the broker booked a TL for a 7 STOP??
Hahah I screwed myself as she praised how it’s simple load and I figured 7 stops for money they gave was much better than one stop one drop but lesson learned
A bit of advice. OTR driver of 25 years here. From now on google map all your deliveries and look at exactly where you are delivering to. This helps when pulling into unexpected areas, pulling into tight dock areas, and helps from letting gps lead you into bad situations. Always look at the 360 view of exactly where you are going, this helps tremendously. Take care.
This is funny dude, My company once booked me to deliver to a almish farm out in the middle of nowhere. I swear i thought i was going the wrong way but sure as shit when i got there i had to drive around the farm, they had a portable ramp and a forklift to get me unloaded. Super nice people. And yeah, This type of load is an LTL load which should be handled by an LTL company. Southeastern, Holland, Old Dominion. ect
When people who were told "kerbside delivery only" When you get there, they say is it only you bringing to delivery up stairs?? "Nope, I will be dropping it off here"
I had the same situation & my wife who was with me told the consignee if they wanted the "driver" (me) to take it off the truck there would be a $75 lumper fee or they would have to unload it them selves. Just a thought if you end up in this situation again
OTRookie, your title fits! Welcome to the industry. It just keeps getting better as the years go by! Every load is a lesson learned. After 34 years best advice I can give you is find a manufacturing company who has their own fleet. When you have your own freight to pull it makes a difference. I retired last year but that worked well for me for 20 years.
Be the last load I did for her!!! Awhile ago I picked up 3 skids of jugs in boxes each weighed close to 80lbs/box. Customer expected me to bring it in the back door from the front of the building, unbox it and stock their shelves. My dispatcher told me to bring it back to the warehouse as they didn’t want me doing that on my own lol
Yeah people are so lazy these days. I deliver to a local grocery store and when I drop pallets they get mad... im like let me get this straight you are the one that ordered this!!!??? Its frustrating also instead of helping they stand in the way so a simple 20 minute stop can take 45min due to me clearing the way. I always say the backroom looks better when I leave then when I found it.
Jones& Brown used to deliver to my pap's house every week when I was a kid. He was a contractor. They had to back down a very very steep hill because there was a 11 foot underpass at bottom of the hill. They still sent him and my grandmother on a cruise every year or two because he bought so many shingles and other supplies
It happened to me yesterday my company doesn't want to pay me to unload these items. Thee customer doesn't want to unload them either. It took 4 hours but my company decided to pay me to unload them I just waited for the funds to reach my account first because they are some crafty mother bleepers.
Have to agree with your assessment. Unless you're driving spread axle, the general assumption is no-touch freight. Have I unloaded my own trailer despite that before? Yes, once or twice, and I got in trouble for it every time without fail. But I don't regret saving my clocks when the customer decided they were gonna take their sweet time, and getting the load finished on-time as a result
Yea I tried to speed up and at first wasn’t bad but when I started getting to later drops more work was needed. Just happy to have loads out my trailer
I had a similar experience. I had a full truck load of Styrofoam products out of Chicago delivered to some residence. Nobody was home when I got there, so I called the company and they just told me to wait. A school bus shows up, and two kids get off and go into the house. Latch key kids, wonderful. Then the boy comes out and tells me to back up to the garage. Well, what? OK. Next thing I know, these two kids are unloading the whole truck by hand into their garage. Now I'm wondering if it's even legal to have some school kid sign the bills. My company didn't seem to mind, so I let the older one sign for it and I left. All around weird all the way. I still have no idea what they did with that much Styrofoam stuff.
@@hiro7489 too many tolls, too much traffic and small roads/intersections, low clearances, etc. Especially in NYC/Long Island. You lose too many hrs sitting still in traffic and at shippers/receivers.
Did this for 20 years as a local P & D driver. 48 footers thru tight residential neighborhoods. Customers pissed more about us not bringing stuff into the house and upstairs. Paid for lift gates. Never had one. 1000 lbs + pallets.
It's time to "edumacate" the broker as to the law. A load confirmation is a legally binding contract. If there is nothing included that states "driver unload" or "driver assist" then you need to renegotiate the contract. Lack of planning on their part DOES NOT constitute an emergency on my part.
Brokers always pull this crap. If I wasn't paid to unload, I usually called lumpers and have customer pay for them or take load back, if customer expected to be an inside delivery (NO DOCK) I'll tell customer that I will deliver load to a small delivery outfit in town and they have to paid for re=delivery charges COD. Usually they went ballistic and agreed to unload it by themselves. After that I made sure the load I'm taking is a dock delivery or refuse to take it. So you have to be aware there's always someone to take advantage of you.
Hi Raisim, I am a subscriber from over the pond in the UK. I am a big follower of JBG & LHL & Riding Shotgun, to name but a few. I enjoy seeing the scenery and the chat. Its nice to see a fresh face and a younger person in the trade. Keep up the good work and if I may be allowed to make a small comment, try to look a little happier , have a smile now and again. You are coming across looking very tired and serious. . Apart from that keep up the good work & I look forward to seeing more of your USA. Regards Jim R
I used to haul cabinets I always drop at houses apartments or even new developments .And used used to know off 23 to 30 stops I the north east in 2 days b4 worthless e logs came to life.
I tailgate for $250. End of story. That load would have been $900/day and no less than $2500. That's why I read multi-stop rate cons MULTIPLE TIMES before getting loaded, and everything in writing before accepting the load. I love multi-stop, I hit them hard every time.
Well Rasim, goes back to the old say, "A Man Has To Do What A Man Has To Do In Life"! On that Note, You did Good & don't have the Negative Karma to follow you. It is a bag of terrible tricks out there & you do amazing to deal with it all. You can always put your head on the pillow when you get a Power Nap & know you did right. Always,Tommy :-)
this is why i preffered dump trailer/bulk tipper work or curtainsider trailer work but i used to deliver some loads to residential propertys ie appliances washers washer driers stoves etc and over here the streets are narrow and if i couldnt get near i would give them a call to come get their item with their car if they didnt it went back to the depot,surely that load of chairs did not generate the money that would compenstate for the extra time and inconvenience o t ,in the uk the customers are charged for the waiting time that a truck is stood doing nothing and that helped a lot to get us unloaded and on our way.
Ordered some solar panels one time. I don't know shit about trucking or brokers but I checked all the boxes, residential, no dock and they came on a semi flatbed, no lift gate. Basically the same thing as here. Driver seemed new and wasn't upset a bit. I backed my truck up and had him out of there in 10 minutes. It worked out, but I can see why this would piss you guys off. Guarantee a broker made extra and just pocketed it.
Have to watch some of these brokers!!! Find some good ones and stick with them!! Be glad you don't pull refer to these markets they'll use you for a warehouse!! It all takes time. You'll learn something new every day!! Doing a great job brother!! Be safe out there!!
Qual com took me down a neighborhood the other day with cars on both sides of the road, and I had to pass my turn and back to the street behind me, just to turn right... And ripped my mud flap off on the curb. One more foot though, I would've backed into a house. I don't unload ANYTHING though. Definitely would pay a lumper. No way in hell would I do that. First year sucks.... I'm with ya man.
I feel sorry for you. I have a problem with my low back and that's why I told my dispatch always to have "Driver no touch freight" on the confirmation.
Too many stops too many headaches, sometimes the money not worth it. It's good to experience the b.s. early on so you know what to ask going forward. We live n we learn keep up the good work, safe trucking.
Things have changed so much. I've been in situations where they couldn't unload me. I'd be out in the middle of no where and 99 percent of the time they would let me stay on their property till I got unloaded in the morning.
Believe me broker got extra.He didn’t want to pass it on. He probably made more than you did just for having a telephone and a computer. Brokers are a joke
Furniture loads are all most always driver tail gate. Even when they have docks And they payed somebody good (broker). I’ve always gotten 2.50 a mile and 100$ a drop (low end)
With Google maps. Google the address. When talking with the broker. Ask questions. Have an addendum clause in the conformation sheet. For freight like this. Know what your truck costs per hr. Charge the broker that. Stop pay is tipically $50 to $75 per stop. And hrly rate after the first hr. When the broker stiffs you. Factor out the bill and be done with it.
Yeah....I’m about to start working on both class a and b CDL, and I will check the little print before agreeing to a contract. Is not fair for neither the client of the driver to be put in this type of situation.
I always end up getting lost. Dropped dry van/reefer a year ago and it was the best decision. Hated going to Chicago and neighborhoods like this every day with a kenworth w900. Too damn big man
Mileage pay is only ONE way of figuring out what a load should rate at. Accessorials (,going up stairs, re=stacking, anything other than a dock bump) should be considered separately. Trust me, I've been there. With seven stops, you KNOW you gonna be under that load for more than a day. At that point, you have to determine how much your truck should make PER HOUR.and charge accordingly.
That load should a been taken to local haulage company then split for box vans with tail lift that's nuts big semi doing multi drop like that my old mate at mckelvie used to quote the driver takes the cargo to the edge but with these new logistics you got to put it away well some run around for you hope you get a better load next time
think yourself lucky that they don't weigh much. My last trucking job here in the UK i had to unload "Sofa's and Armchairs" that were stacked 3 high on shelving inside the Truck!, I had to climb up the railing of the side wall of the interior and untie the Sofa's and Armchairs then try and lift them down to floor level then get them into the furniture shops i was delivering to throughout the UK. I sometimes had help from Shop staff but not always. That was back in 1987 so things no doubt are a lot different now.
Maybe because you're not used to it, but my brother and I do it every day lol residential and tight corners, narrow streets, low hanging trees, long walks on deliveries, and long miles! But if you're built for it and love this mess, you'll be just fine! We haul a low 53' moving trailer with a Volvo 760, so it's not the smallest truck, but talking to drivers with megacabs that do moving work, they say sometimes you just have to basically jack knife it and it works, I've only busted one Pin Control at the entrance of a private neighborhood in the last year 😂😂😂
haha, had this happen to me in NYC. taking a load of printed catalogs and the address they gave me was the owners house. It took an hour to sort out where I was supposed to be. Ended up 7 hours away in a warehouse in NJ.
Hey i use to do specialized frieght. Where we got paid for anything we touched but the broker paid good for us to touch stuff and i had a left gate most of the time. So make sure you get the money out of they.
hope you learned from this. if it says no touch you make it clear. if you are required to unload or do anything with a load. demand driver lumper or charge them for the lumper after the fact and do a bond claim. your health is not worth the risk for improper equipment and load con
A tip I learned from pilot car map, and I believe hot shot Dave, don’t drop off the load, you didn’t agree to driver assist load tell the broker you need to get paid for the labor in dropping the load of you will not unload, and never do it again or business with the broker again unless they pay, brokers will try to stomp on you and you cannot let them so do not unload unless your are being paid, pilot car map has some good strategies for not being screwed over by brokers
You said the broker "messed up". The broker didn't mess up..... They got their full pay and then some, by taking advantage of you.... A broker that can pull off a rip-off like that on a driver, is universally loved by the "up-stream". BECAUSE.... look at how many people they cut out of the equation, that would have otherwise gotten payed. BTW, that broker got a bonus for getting you to haul it. That load would have been divided up. More drivers, shorter run for each, and a quick turn and pay-off. That's why union truck drivers get payed more. They have attorney's making sure these sort of things don't happen, and that nearly every detail, is specified in the contract that covers the driver, to help the driver.
Try being an LTL driver. This is an everyday thing. Try going down country backroads where your unsure where you’ll end up with a 53 foot trailer. Gotta call before hand and get some information, use your maps, and think on your feet.
Was an ltl and got into some tight spots, regularly had to service Pigeon Forge and Gatlinburg and mountain roads. Been stuck in people's driveways, taken down cable and electric lines, glad it's over now.
this reminds me of the time I had a company deliver 20 dollar panels to me and the guy was nice enough to help me break the palette apart because each solar panel was 80 lbs and I did give him 100 dollars for the trouble
@@waynesworld2086 He's talking about $100 per stop, not for the whole truck. I drove OTR for 25 years and always charged $25 everytime the liftgate went down as well as $100 per curbside or any ground deliveries. They either paid or simply did not get their delivery.
William R. Bro Sam here 4 drops in Madison, WI. Small stores. I did first drop then called the broker and told her fuck u they can come get there shit from first drop. And they sent box truck
In the big picture you will look back and know that this/these loads made you a better driver. Something you can share with your kids later in life and laugh about, eh? You survived the BS and did it professionally! Just smile and be proud. Love the videos.
What transmission do you have? The only reason I ask cause I notice you shifting quicker than my stepdad when he was driving his old 2001 Freightliner century class with the Eaton 13 speed
The manufacturer and warehouse made more money, because they were able to put all those chairs in one trailer, rather than dividing that load and delivering it through more freight haulers. Once again the little or new guy got screwed. That WOULD NOT have happened when truckers, even the non-unionized ones, had the good sense to be on the side of striking Teamsters, and not haul freight that was struck.
What a scmuck. I’d like to see some of these dispatchers and brokers try to do our job. They literally couldn’t handle it. Also, the customer paid for the chairs. If they didn’t want to unload them, I would have told them to have a better day, started to close the trailer doors, and start the engine. Their attitude would have changed real quickly.
this is why i switched to regional bulk tanker loads, i get paid less sure but i get paid by the hour. wanna waste my time? sure! i get paid regardless
The best era for truckers, was when Jimmy Hoffa was president of the Teamsters Union, and taught drivers to stand together. If truckers don't unionize and fight for decent conditions for themselves, it's gonna continue to be the rich getting richer, and the little guy getting shafted.....
Home Owner: You don’t have a power lift gate?
Driver: You don’t have a loading dock??
I went with our driver out on route one day, we had to deliver to a guy's backyard. He asked us if we brought a forklift with us...we both laughed...our driver and myself I mean...
Lmao good laugh
Why do I need a LIFT gate? Somebody already LIFTED it. Now, I can use a loading dock, or GRAVITY, but that $hit's coming out of the trailer NOW. 😂
this is what i do for a living. imma furniture guy so we deliver to houses 9/10 times. there is a reason why we pay for good ass labor hand bombing is not easy even if its just a few chairs. i don't blame you for getting upset about that. those guys want $200 each a day to unload those trucks! so keep that in mind next time. i would be kicking down doors.
@@BTFOOMNY broker knew that he needed a lift gate im doing liftgate loads every other day and i know the business very well i still ask same question every time contact name, DELIVERY location etc
As a retired driver of 25 years been there done that. Tell your dispatcher not to do that again if you do these stops once they will expect you to do it again. Tell them you need a pup trailer with a real gate and a single axle tractor to do residential stops remember some side streets have weight restrictions here in New England our streets are narrow and old. I have been in a few tough spots with these stops these areas are no place for highway trailers at 53 FT and 13.6'' low wires will get in the way. Good luck keep on trucking!
Man your telling the truth about that.
he's talking about a freight broker, so I think he's a one man show. No dispatcher to blame, and no trading off equipment to a different load.
Pittsburgh has the same kind of streets,old crappy and small..made for horse and buggy not a tractor trailer,but we make it work
"You want me to assist without compensation? Sure..." *throws chairs out the back of the trailer*
Mark Reaves Chuck them out like a football 🤣🤣
Then you have charges filed against you for vandalism, and you're blackballed out of ever getting another load.
Years ago I delivered a load of chars to a caseno in Carson city Nevada. I got there about 8 o'clock. They gave me a room stake dinner and breakfast . 😊
Sam Logosz now that’s some appreciative hospitality right there!
Mine yelled that I didn’t have a ramp lol
OTRookie I would of told them clowns they can reject the load if you want otherwise take it how it is.
i bet that steak was sharp lol
@@VlPz9 I'm fucking dead !
These type of loads should go to company's like old dominion. They know freight companies will charge them a lot more. These guys know what there doing.
Exactly that's why less then truckload companies exist in the first place
If i would seen the residential street i would have called the police and asked for street approval. Sometimes the street is not weight rated for a truck and could cause your truck to fall threw the asphalt. Police could have issued them a violation for taking you down a restricted route by city ordnance.
Hang in there...You'll get your BLESSINGS for being a caring Soul....PEACE
They will get Over it the Fact you had NO lift gate. Never do business with that Broker, Ever Again. She “Intentionally” Screwed you. Don’t let her Screw you a 2nd time because the 2nd Time it’s Shame on You.
Yep, that broker knew what they were doing. Scumbags.
Brokers are the equivalent of used car salesmen. Most people can’t lie on an hourly basis, brokers have no problem lying.
Driver unload is not a normal thing this industry, unless it is in 110% agreement with the driver and dispatcher/broker.
I have to load and unload my shit :c but im in PR
Have a lawyer draw you up a carrier broker agreement that states that you will be paid X amount of money everytime you have to climb in that trailer.
Send it to them to sign.
We do that with all brokers we use.
It's the same with every trade. Save your ass or it will get kicked by someone. And sure as hell no broker will pay our bills for brocken back.
@@Knallteute
Thats the truth ive got 43 trucks and the majority of what we do is flatbed.
I charge a $250 tarp fee that i give straight to my drivers. I did that when we first started and tarping is a major pain in the ass.
We also charge $50 per stop for our five dry van guys every time they have to climb in the trailer. So a load with three stops is a $150. You take care of your tmdrivers they will take of you.
@@bradleyselk9642 that sounds really good. I watch a german that immigranted to Canada and had to tarp a load of insulation plates in like - 20f weather. Looked not really enjoying especially for some with an anxiety for heights.
@@bradleyselk9642 keep doing that and your drivers will really appreciate it and be happy to go a extra mile for you.
Cheer up! Now you know how that broker rolls. Stay clear of her if possible. Lots of decent brokers out there who will treat you fairly. Good luck.
Thank you Harry
You got the right idea. Drivers drive, we don't do extra work for free. I booked a load recently. Had to roll carted product into trailer. Was told somebody would load trailer for me. Got there and figured out it was a self load facility. Asked broker for atleast $150 extra. He didn't want to pay so I left the load sitting there. I don't care how easy it is, extra work requires extra money. As for multi stop loads I never take anything more than 2 deliveries. Anymore stops than that. It's harder to figure out if I'm about to screw myself or not. Hard to figure all the stops over the phone, pay, miles, etc.
Customers find a broker lies to the driver, they may realize they need the driver much more than they need that broker.
I'm glad u left the load sitting there👏 I'm so sick of people taking advantage of hard workers👊
I'm not a trucker like many of these other folks, but I love the sound of your truck engine and the shifting in your videos. Never cover that up with music, very enjoyable.
If you get injured while performing manual labor (back injury, etc.) who pays for that and what happens to your truck if you are unable to move or drive it? Do you get lumpers pay?
You get paid to unload yes but I don’t know about injuries I’d assume Company you work for
Dammit man that is A bad load They screwed you on this one but you Man up and got the job done that’s good brother I bet you feel like at the house knocking them out just keep up the good work my friend you sure can back the truck good be safe on the road
Also Brokers will tell u anything for u to take a load don’t be surprised
"Driver assist" and "driver unload" are 2 different things. Assist is when you "tailgate" the product, unload is when you take it completely off, and sometimes, break down/re-stack it. NEITHER one is "normal" unless you run for an LTL company. Once in a while, even though I'm an owner op leased to a company, I'll get a multi-stop load that requires driver assist. Our dispatchers tell us up front that it's required and yes, even the fleet drivers get paid to do it. We get paid by the pallet. If the load is just stacked on the floor like yours, 1 stack equals 1 pallet. $25 per pallet/stack is what we get. The company doesn't take driver unloads at all. At grocery warehouses, they pay the lumper fee no questions asked.
I've been a customer on these types of loads. Seriously annoying. You pay *extra* for liftgate, explain no loading dock and tight spot and you tell shipper you MUST get 2 hour notice to get building to arrange things. No problem, that'll cost an extra $250. Fine. Broker sends a giant truck, no liftgate, doesn't tell driver to call 2 hour in advance. Guy shows up and is stuck for 2 hours, building is unhappy, then no liftgate. So driver is stuck, we're stuck in a downtown area (ie, double parked and getting hassled after a while with parking enforcement). As the customer I thought of all this in advance, I paid for someone to get it right, now I've got a poor schmuck standing there. What can he do? If driver can show me a confirm that backs up their story (drivers sometimes accept loads without right equip) I've learned to just take it hard at the shipper - just get on the phone. This type of bogus trip deal is 100% on broker who KNOWS they are selling the trip. That said, multi-stop loads, tell broker to make sure confirm says no driver assist - a 7 stop load is going to small stuff so assist IS sometimes expected because it is normally shipped LTL (ie, liftgate + powered pallet jack very common). Why the broker booked a TL for a 7 STOP??
What a broker lied to you, I can't believe it.
She just tried to pull one over on the rookie.
Rasime props to you man. I would have never taken that load.. Looks like u become a City Bus...but you do a good job keeping up
Hahah I screwed myself as she praised how it’s simple load and I figured 7 stops for money they gave was much better than one stop one drop but lesson learned
Don’t sweat it just move on...
We all learn from mistakes
A bit of advice. OTR driver of 25 years here. From now on google map all your deliveries and look at exactly where you are delivering to. This helps when pulling into unexpected areas, pulling into tight dock areas, and helps from letting gps lead you into bad situations. Always look at the 360 view of exactly where you are going, this helps tremendously. Take care.
Thank you Steve
I wouldn't of even unload till I got confirmation of a rate for the extra work or I would've drove it all the way back.
Never take anything for granted .You need to be detailed on these type of drops .Take care an watch out for those nasty loads . Peace .
This is funny dude, My company once booked me to deliver to a almish farm out in the middle of nowhere. I swear i thought i was going the wrong way but sure as shit when i got there i had to drive around the farm, they had a portable ramp and a forklift to get me unloaded. Super nice people. And yeah, This type of load is an LTL load which should be handled by an LTL company. Southeastern, Holland, Old Dominion. ect
When people who were told "kerbside delivery only"
When you get there, they say is it only you bringing to delivery up stairs??
"Nope, I will be dropping it off here"
Super interesting seeing inside the otr life from a rookie perspective. Keep up the content!
I had the same situation & my wife who was with me told the consignee if they wanted the "driver" (me) to take it off the truck there would be a $75 lumper fee or they would have to unload it them selves. Just a thought if you end up in this situation again
That Story was certainly the definition of a Nightmare. That Broker is Stupid, Misleading and a Big Fat Liar. Period!
OTRookie, your title fits! Welcome to the industry. It just keeps getting better as the years go by!
Every load is a lesson learned.
After 34 years best advice I can give you is find a manufacturing company who has their own fleet. When you have your own freight to pull it makes a difference. I retired last year but that worked well for me for 20 years.
Be the last load I did for her!!! Awhile ago I picked up 3 skids of jugs in boxes each weighed close to 80lbs/box. Customer expected me to bring it in the back door from the front of the building, unbox it and stock their shelves. My dispatcher told me to bring it back to the warehouse as they didn’t want me doing that on my own lol
Yeah people are so lazy these days. I deliver to a local grocery store and when I drop pallets they get mad... im like let me get this straight you are the one that ordered this!!!??? Its frustrating also instead of helping they stand in the way so a simple 20 minute stop can take 45min due to me clearing the way. I always say the backroom looks better when I leave then when I found it.
Jones& Brown used to deliver to my pap's house every week when I was a kid. He was a contractor. They had to back down a very very steep hill because there was a 11 foot underpass at bottom of the hill. They still sent him and my grandmother on a cruise every year or two because he bought so many shingles and other supplies
It happened to me yesterday my company doesn't want to pay me to unload these items. Thee customer doesn't want to unload them either. It took 4 hours but my company decided to pay me to unload them I just waited for the funds to reach my account first because they are some crafty mother bleepers.
Have to agree with your assessment. Unless you're driving spread axle, the general assumption is no-touch freight. Have I unloaded my own trailer despite that before? Yes, once or twice, and I got in trouble for it every time without fail. But I don't regret saving my clocks when the customer decided they were gonna take their sweet time, and getting the load finished on-time as a result
Yea I tried to speed up and at first wasn’t bad but when I started getting to later drops more work was needed. Just happy to have loads out my trailer
I had a similar experience. I had a full truck load of Styrofoam products out of Chicago delivered to some residence. Nobody was home when I got there, so I called the company and they just told me to wait. A school bus shows up, and two kids get off and go into the house. Latch key kids, wonderful. Then the boy comes out and tells me to back up to the garage. Well, what? OK. Next thing I know, these two kids are unloading the whole truck by hand into their garage. Now I'm wondering if it's even legal to have some school kid sign the bills. My company didn't seem to mind, so I let the older one sign for it and I left. All around weird all the way. I still have no idea what they did with that much Styrofoam stuff.
That was cocaine formed into Styrofoam look alike forms.
My man has two GPS's. Man I love the old style trucks....
Don't ever take loads beyond PA. No NJ, NY, or anything Northeast of them. Nothing but headaches especially with traffic
Why’s that?
@@hiro7489 too many tolls, too much traffic and small roads/intersections, low clearances, etc. Especially in NYC/Long Island. You lose too many hrs sitting still in traffic and at shippers/receivers.
I used to do furniture loads all the time when I drove for koleaseco inc. Out of hudsonville mi. Alot of small office buildings are horrible too
Did this for 20 years as a local P & D driver. 48 footers thru tight residential neighborhoods. Customers pissed more about us not bringing stuff into the house and upstairs. Paid for lift gates. Never had one. 1000 lbs + pallets.
It's time to "edumacate" the broker as to the law. A load confirmation is a legally binding contract. If there is nothing included that states "driver unload" or "driver assist" then you need to renegotiate the contract. Lack of planning on their part DOES NOT constitute an emergency on my part.
Brokers always pull this crap. If I wasn't paid to unload, I usually called lumpers and have customer pay for them or take load back, if customer expected to be an inside delivery (NO DOCK) I'll tell customer that I will deliver load to a small delivery outfit in town and they have to paid for re=delivery charges COD. Usually they went ballistic and agreed to unload it by themselves. After that I made sure the load I'm taking is a dock delivery or refuse to take it. So you have to be aware there's always someone to take advantage of you.
Hi Raisim, I am a subscriber from over the pond in the UK. I am a big follower of JBG & LHL & Riding Shotgun, to name but a few. I enjoy seeing the scenery and the chat. Its nice to see a fresh face and a younger person in the trade. Keep up the good work and if I may be allowed to make a small comment, try to look a little happier , have a smile now and again. You are coming across looking very tired and serious. . Apart from that keep up the good work & I look forward to seeing more of your USA. Regards Jim R
Hey of course every comment is room for improvement! Thank you for watching Jim
@@otrookie . Hi , my friend. Take care, Good luck to you and Family. Just remember, "I'll be watching you"
I used to haul cabinets I always drop at houses apartments or even new developments .And used used to know off 23 to 30 stops I the north east in 2 days b4 worthless e logs came to life.
I tailgate for $250. End of story. That load would have been $900/day and no less than $2500. That's why I read multi-stop rate cons MULTIPLE TIMES before getting loaded, and everything in writing before accepting the load. I love multi-stop, I hit them hard every time.
As a former OTR driver, BROKERS LIE!
Well Rasim, goes back to the old say, "A Man Has To Do What A Man Has To Do In Life"! On that Note, You did Good & don't have the Negative Karma to follow you. It is a bag of terrible tricks out there & you do amazing to deal with it all. You can always put your head on the pillow when you get a Power Nap & know you did right. Always,Tommy :-)
this is why i preffered dump trailer/bulk tipper work or curtainsider trailer work but i used to deliver some loads to residential propertys ie appliances washers washer driers stoves etc and over here the streets are narrow and if i couldnt get near i would give them a call to come get their item with their car if they didnt it went back to the depot,surely that load of chairs did not generate the money that would compenstate for the extra time and inconvenience o t ,in the uk the customers are charged for the waiting time that a truck is stood doing nothing and that helped a lot to get us unloaded and on our way.
Ordered some solar panels one time. I don't know shit about trucking or brokers but I checked all the boxes, residential, no dock and they came on a semi flatbed, no lift gate. Basically the same thing as here. Driver seemed new and wasn't upset a bit. I backed my truck up and had him out of there in 10 minutes. It worked out, but I can see why this would piss you guys off. Guarantee a broker made extra and just pocketed it.
Have to watch some of these brokers!!! Find some good ones and stick with them!! Be glad you don't pull refer to these markets they'll use you for a warehouse!! It all takes time. You'll learn something new every day!! Doing a great job brother!! Be safe out there!!
Every day we learn something! Thank you Byron
Qual com took me down a neighborhood the other day with cars on both sides of the road, and I had to pass my turn and back to the street behind me, just to turn right... And ripped my mud flap off on the curb. One more foot though, I would've backed into a house. I don't unload ANYTHING though. Definitely would pay a lumper. No way in hell would I do that. First year sucks.... I'm with ya man.
When you bypass the no truck signs for "local delivery"
Meijer stores use to make us put price tags on the produce we delivered to the warehouse south of Detroit off of 75.
I feel sorry for you. I have a problem with my low back and that's why I told my dispatch always to have "Driver no touch freight" on the confirmation.
Too many stops too many headaches, sometimes the money not worth it. It's good to experience the b.s. early on so you know what to ask going forward. We live n we learn keep up the good work, safe trucking.
Things have changed so much. I've been in situations where they couldn't unload me. I'd be out in the middle of no where and 99 percent of the time they would let me stay on their property till I got unloaded in the morning.
Eh trucking used to be gold compared to nowadays by what I hear
Be lucky it was only chairs could of been bow windows or. Big doors
I've had 12 stops of windows lol sucks and they were bay windows heavy some bishes
Believe me broker got extra.He didn’t want to pass it on. He probably made more than you did just for having a telephone and a computer. Brokers are a joke
Lol settle down bro ur actually the joke if u get outsmarted by a broker.
What brokerage did you book the load with?
hahaha been there done that.. those residentials are hilarious... they always want you to bring their crap inside the house
Furniture loads are all most always driver tail gate. Even when they have docks And they payed somebody good (broker). I’ve always gotten 2.50 a mile and 100$ a drop (low end)
As a broker, that’s extremely shitty.... we are nothing without our carrier base. Hate you had to go through that.
I've had places like that, damn brokers be sending trucks to residential areas and places that ain't for trucks
With Google maps. Google the address. When talking with the broker. Ask questions. Have an addendum clause in the conformation sheet. For freight like this. Know what your truck costs per hr.
Charge the broker that.
Stop pay is tipically $50 to $75 per stop. And hrly rate after the first hr. When the broker stiffs you. Factor out the bill and be done with it.
Yea bust they never want to give an adress but just a zip code and that’s a problem
Yeah....I’m about to start working on both class a and b CDL, and I will check the little print before agreeing to a contract. Is not fair for neither the client of the driver to be put in this type of situation.
I always end up getting lost. Dropped dry van/reefer a year ago and it was the best decision. Hated going to Chicago and neighborhoods like this every day with a kenworth w900. Too damn big man
Crazy stuff mate. We live and learn
Mileage pay is only ONE way of figuring out what a load should rate at. Accessorials (,going up stairs, re=stacking, anything other than a dock bump) should be considered separately.
Trust me, I've been there. With seven stops, you KNOW you gonna be under that load for more than a day. At that point, you have to determine how much your truck should make PER HOUR.and charge accordingly.
Love your channel found it yesterday, subscribed straight away! Thanks for the videos
That load should a been taken to local haulage company then split for box vans with tail lift that's nuts big semi doing multi drop like that my old mate at mckelvie used to quote the driver takes the cargo to the edge but with these new logistics you got to put it away well some run around for you hope you get a better load next time
yep no pallets hand load and unload. I drive a 26 foot straight truck. I been there more then once. I do have a lift gate.
think yourself lucky that they don't weigh much. My last trucking job here in the UK i had to unload "Sofa's and Armchairs" that were stacked 3 high on shelving inside the Truck!, I had to climb up the railing of the side wall of the interior and untie the Sofa's and Armchairs then try and lift them down to floor level then get them into the furniture shops i was delivering to throughout the UK. I sometimes had help from Shop staff but not always. That was back in 1987 so things no doubt are a lot different now.
Maybe because you're not used to it, but my brother and I do it every day lol residential and tight corners, narrow streets, low hanging trees, long walks on deliveries, and long miles! But if you're built for it and love this mess, you'll be just fine! We haul a low 53' moving trailer with a Volvo 760, so it's not the smallest truck, but talking to drivers with megacabs that do moving work, they say sometimes you just have to basically jack knife it and it works, I've only busted one Pin Control at the entrance of a private neighborhood in the last year 😂😂😂
Lol I delivered new couches to an apartment complex in San Antonio once. 100% driver unload. Got a good workout.
haha, had this happen to me in NYC. taking a load of printed catalogs and the address they gave me was the owners house. It took an hour to sort out where I was supposed to be. Ended up 7 hours away in a warehouse in NJ.
Hey i use to do specialized frieght. Where we got paid for anything we touched but the broker paid good for us to touch stuff and i had a left gate most of the time. So make sure you get the money out of they.
Put the broker on blast. The trucker community needs to start holding these shysters accountable for their lies and exploitation.
hope you learned from this. if it says no touch you make it clear. if you are required to unload or do anything with a load. demand driver lumper or charge them for the lumper after the fact and do a bond claim. your health is not worth the risk for improper equipment and load con
O-MAN, Hope you have a better day tomorrow. i bet you cant wait get done with that load,
When I do a delivery reamber go with the least risk possible . Hang in there brother
A tip I learned from pilot car map, and I believe hot shot Dave, don’t drop off the load, you didn’t agree to driver assist load tell the broker you need to get paid for the labor in dropping the load of you will not unload, and never do it again or business with the broker again unless they pay, brokers will try to stomp on you and you cannot let them so do not unload unless your are being paid, pilot car map has some good strategies for not being screwed over by brokers
You said the broker "messed up". The broker didn't mess up..... They got their full pay and then some, by taking advantage of you.... A broker that can pull off a rip-off like that on a driver, is universally loved by the "up-stream". BECAUSE.... look at how many people they cut out of the equation, that would have otherwise gotten payed. BTW, that broker got a bonus for getting you to haul it. That load would have been divided up. More drivers, shorter run for each, and a quick turn and pay-off. That's why union truck drivers get payed more. They have attorney's making sure these sort of things don't happen, and that nearly every detail, is specified in the contract that covers the driver, to help the driver.
usually companies will charge extra for lift gate service or even to the door service vs. just dropping it off on the curb by the house
Try being an LTL driver. This is an everyday thing. Try going down country backroads where your unsure where you’ll end up with a 53 foot trailer. Gotta call before hand and get some information, use your maps, and think on your feet.
Was an ltl and got into some tight spots, regularly had to service Pigeon Forge and Gatlinburg and mountain roads. Been stuck in people's driveways, taken down cable and electric lines, glad it's over now.
you right. im an LTL in dallas, but go to the south surburbs in the boondocks to palletjack/liftgate to these batcaves. TIPS can be good though.
this reminds me of the time I had a company deliver 20 dollar panels to me and the guy was nice enough to help me break the palette apart because each solar panel was 80 lbs and I did give him 100 dollars for the trouble
Call the broker ask for x amount of dollars or have the customer unload it. Make sure to authorize the check before you go anywhere.
Been there man just gotta charge extra for it. Normally $100 extra for driver assist/unload.
$100 for unloading a whole trailer of 7 stops lmfao, yeah ok
@@waynesworld2086 He's talking about $100 per stop, not for the whole truck. I drove OTR for 25 years and always charged $25 everytime the liftgate went down as well as $100 per curbside or any ground deliveries. They either paid or simply did not get their delivery.
I hate multi-stop loads...from what I’ve experienced, most of the drops are in super small and tight areas. 😕
Bad days never last though!
William R. Bro Sam here 4 drops in Madison, WI. Small stores. I did first drop then called the broker and told her fuck u they can come get there shit from first drop. And they sent box truck
In the big picture you will look back and know that this/these loads made you a better driver. Something you can share with your kids later in life and laugh about, eh? You survived the BS and did it professionally! Just smile and be proud. Love the videos.
Thank you Jay!
AL:WAYS get a copy of the invoice. I have dropped at a house, but my boss paid me well,.
What transmission do you have? The only reason I ask cause I notice you shifting quicker than my stepdad when he was driving his old 2001 Freightliner century class with the Eaton 13 speed
What do you mean quicker? Also a 13
I had a contractor get SUPER mad because I didn't have a liftgate delivering tile to the Victoria's Secret in San Rafeal mall in California.
The manufacturer and warehouse made more money, because they were able to put all those chairs in one trailer, rather than dividing that load and delivering it through more freight haulers. Once again the little or new guy got screwed. That WOULD NOT have happened when truckers, even the non-unionized ones, had the good sense to be on the side of striking Teamsters, and not haul freight that was struck.
Welcome to local delivery did it for 10 years I feel your pain
That's right them brokers be bull shiting
Somebody needs a LUMPER!
You must have a unloading charge for this
Should try lifting the hood and climbing up on a steer sometime. Best way I've found to clean my glass without ending up with those streaks afterwords
Use a squirt bottle of Windex, turn the wipers on, squirt away... & PRESTO !
brohoof
What a scmuck. I’d like to see some of these dispatchers and brokers try to do our job. They literally couldn’t handle it.
Also, the customer paid for the chairs. If they didn’t want to unload them, I would have told them to have a better day, started to close the trailer doors, and start the engine. Their attitude would have changed real quickly.
Boy u r a rookkkkiiiieeeee you will learn the hard way lol lol
this is why i switched to regional bulk tanker loads, i get paid less sure but i get paid by the hour. wanna waste my time? sure! i get paid regardless
The best era for truckers, was when Jimmy Hoffa was president of the Teamsters Union, and taught drivers to stand together. If truckers don't unionize and fight for decent conditions for themselves, it's gonna continue to be the rich getting richer, and the little guy getting shafted.....