If you think you can just goto the track and hammer on your car. Just because its sold as that. Youre gonna have a bad time. The entire aftermarket of upgraded fluid coolers and oil pan modifications exist for a reason. Driving your car hard has consequences.
Race car?! A GR86 is not a race car. And race cars break. All the time. If they havent they recieve meticulous maintenance after every session. Hence why you shouldn't be all that surprised when you take your sports car on the track, beat on it and it breaks. I get Toyotas position here. A GR is not even advertised as a track car.
@@Loothansaits literally advertised as a high performance sports car. Countless advertisment videos from Toyota showing it drifting, showing on a race track, plus the free track day that is offered. Theres no reason why they shouldnt warranty over light track use of 114mph drivinh considering a 30 year old car could do those things endlessly. If their supra can handle multiple track sessions without issue then maybe they should learn to build a sports car that can before they advertise it out as such
People buy Toyotas because of their reputation for reliability. That should remain their focus, whether they are trying to make more fun and sportier cars or not. If they stop being reliable, there is no reason to buy a Toyota.
I agree. I prefer reliability over sporty any day of the week. Otherwise I would’ve purchase a muscle car by now if I wanted something that makes my skin crawl in a good way when I hit the gas pedal.
Toyota is great for commuting reliability. For sporty driving or track use, European brands like Porsche or BMW are much more durable. This is why the Supra has few or no issues on the track (it has a BMW engine).
Mazda sent letters to their dealers, saying that they were not to deny warranty repairs to Miata's that had been used at time trial, autocross and open track day driving, as that was part of the reason the Miata was built. The only exception was full sanctioned racing as there would be too many modifications and potential damage due to fender to fender racing.
Not to mention their inline 4 is significantly more reliable to begin with than the Toyobaru boxer motor. You know Toyota ain't what it used to be when their most reliable sports car is a bimmer. The B58/ZF 8spd combo is rock solid.
Blaming customers for their broken Toyotas is an American phenomenon; Toyota wouldn't dare do the same in Japan. My thought is the only new Toyota I'd have is a good used one.
@miketype1each The GR Corollas are made in motomachi japan. There is nothing to do with america. They are a japan owned company. They have rules and ethics. America, isn't you're scapegoat when you're favorite brands screw up
@WindyCity1992 yes it is, because american dealers are a bunch of weenies. Cheap asses, scrouges who squeak when they walk. Money money money money money.
@ windycity1992 OP isn’t blaming America for the manufacturer but rather stating the different stances manufacturers take within different countries to make things right when issues are presented. And he’s right
@@WindyCity1992with all due respect ask any person in Dubai/Middle East whether they’d choose a Japan Toyota or a Kentucky/USA built Toyota. Shit I sat in a Japan built Camry same 03 as my Kentucky built one. The quality is different and the Japan one the better of the two. Weird experience. Comes down to creeks n rattles in the plastics over the years
I drive an '09 Corolla. Wifey bought it new in October 2008. She's moved on to Honda. I tell you, the dealership have their noses in the air. They're quite smug about being a Toyota dealership. It's that smugness that makes me weary of them AND Toyota.. but, that's merely my experience and opinion. However, when it comes to doing business, perception is everything, yeah?
However, that is entirely your responsibility. Are you going to demand that Toyota fix your car if you spin up and crash too lol? Read the warranty; it states that Toyota is not responsible for any abuse or misuse of the car. It blows my mind that people expect Toyota to replace their engines just so they can take it to the track again and repeat for free. Yes, it is advertised and designed for the track, but if you take it there, you are solely responsible.
I worked briefly in a Toyota factory. The issue is most of the US factories opened between 25 and 30 years ago and most of the people who are their experienced people are retiring. This is an issue only because they are replacing them with temp workers who might, MIGHT get hired on as a full time employee of a subsidiary company owned by Toyota after 18 months. But you're still not a Toyota employee. This is leading to the people who are competent to leaving before they even become a full time employee because why work as a temp when you can get hired full time elsewhere. This means that most of the people sticking around are actually not the top tier employees. They're also paying these temp employees the same as a cashier at a big box store.
Thank you! It's stuff like this that never gets talked about but is infecting every industry. These companies are making it impossible for the employees to take pride in their work and then blame young people for not being committed as the last generation, despite not being given the same chance to prove themselves. I remember the last Halo game was insanely expensive and took forever to produce, but ended up a flop. Turns out Microsoft switched from retaining the same group of employees for the whole production, to hiring contractors on 18 month maximum stints. So basically the game was made by multiple waves of completely different people having to pick up where the last group left off while learning how to use these new tools. Then they wonder why it is compared so unfavorably to the games that were made by smaller teams of committed employees.
@@timgimmy609Its not the companies' fault, its 100% the government's for generating so much inflation. It used to be much easier to make a living in the US.
@@caralho5237 I hate the government probably more than you but it is a fact that the moral hazard introduced by a corporate structure is driving the enshittifacation of an awful lot of products and a general disinterest in treating employees well.
@ it's the second part of your statement, not capitalism itself. Capitalism is the reason we've had the luxury of endless cars to choose from and the competition that created the most reliable and powerful ones. We can get great results from a capitalist system there's just so little real regulation right now. I'm just as frustrated with our system as anyone but we need to be more practical than just blaming capitalism and calling it a day. It's not going anywhere let's be real
As you had mentioned, I think that the biggest problem is not the reliability issues that Toyota is having, but how they are failing to support those who have had issues
For sure. Issues are bound to happen in these newer cars, and it's fine as long as Toyota backs their products. Finding ways to skirt around recalls never looks good, no matter the company.
idk have you ever owned fords? they do NOTHING ever. They are even responsible for a mother running over her own kid via the ford 3.0 throttle stick issue from the early 2000s, they did nothing.
BMW's reliability has improved massively recently. Them and the Korean manufacturers (good warranties, cheap MSRPs) are probably the most rational carmakers out there rn.
No one looks to Toyota for innovation. Their refusal to break new technological ground is a huge part of what made them so reliable. That's why the Prius was so surprising, since it worked so well right out of the box.
The thing with the first gen prius though is that it was being sold in Japan for years before hitting the USA market so they actually did have time to work out the kinks before bringing it to the USA market. It didn’t actually work perfectly out the box.
So they're BMW, because that's what happens to all luxury vehicles. Then again I've had my E46 330d AC Schnitzer for 20 years and it's still going strong, my RunX RSI is a long time dead and gone, after 3 gearboxes and 3 engines, not to mention the rust, just took it to get crushed, wasn't selling that piece of crap to anyone.
They really haven't been high maintenance though. If you look at the maintenance schedule of a Tacoma, it's very little outside of oil changes and tire rotations 100,000 miles. After that you get into some other items, but nothing major. Many cars have $5k+ maintenance items before you even hit the 100k mark.
Toyota has been cutting corners in the last few years. Parts are made to lower price points that Toyota is demanding from suppliers. Cheaper parts equal worse quality.
There’s a highway in Texas that has a posted speed limit of 85MPH. To not void the warranty, you would either have to 1) stay in the right lane with your cruise control set at 85, and hope you don’t go down any hills, 2) stay in the right lane with your cruise control set 5-10 mph BELOW the limit with your hazards on, or 3) never drive on such highways.
Same me friend in italia Sicilia Ouest side motoway speed limit is 130 km=81 mph. Also have some highway strada urbana senza limito. Zero spees limit. So how can this drive if toyota avoid waranty if drive over 85 mph more than few minutes??
@@cheesuskrust7021 I noticed theres no trafic when speesd limit is high. Here at motoway no speed limit all legal here never trafic. Im at right lane doing 155km = 96mph bc. on left lane forget it my car to slow, people with audi s3 and golf r, audi Qrs, going like 180km=111mph or 200km=124 mph. Again all legal here.
I always thought when I got into my '50s I would buy a Toyota or Honda because I would need a car that lasts until retirement. I don't even know what to do anymore and I'm getting really close to needing to buy that final commuting car. Not that I can afford to retire in 10 or 15 years but my body is not going to let me keep working anyway.
I remember being a Toyota technician in the late 90s and being amazed at what was covered under warranty. This was when engine sludge was an issue with Camrys. They were giving away engines even though we(techs) were saying it was the owners' fault. Different times back then.😊
Remember when Toyota vehicles caused more than 21 deaths and 200+ serious injuries due to a stuck accelerator pedal and they kept blaming the floormats even though those cars came with factory floormats?
I think they should be hyper vigilant dealing with the warranty issues, especially when selling a "sports" car or "hot" hatch. Failed engines and the lack of accepting responsibility in low mileage cars is costing them a ton of good will. Losing $2-3k on an engine replacement is a drop in the bucket for Toyota and the negative PR has cost them way more than that in the long run.
That's the problem though. The people calling the shots only really see the numbers and short term costs can look intimidating versus a theoretical long term profit.
You forgot one big one. I work for a Toyota supplier and the line I work on has been shut down for the past 4 months or so due to a seatbelt failure on the brand new Grand Highlander. The government shut them down until they come up with a fix for this. Correction, NOT seatbelt but rather airbag*.
At least they shut down the production line. When the 24 Rangers and facelifted f150s came out, they knew they had quality issues. But they kept pumping them out and just added an enhanced pre-delivery inspection recall once they hit dealers.
@@boxoffisa I am extremely loyal to MY company thank you. This isn't a trade secret, it's all well documented and the information is out there if you look... Would you really rather me or anyone else actually try and hide this information?
There was an article in Automotive News about 4-5 years ago in which a top Japanese executive was quoted saying that Toyota was going to eliminate “Excess Quality “.
It's not an unreasonable statement in the right context. If your engineers are designing parts to last 50 years on a car that is scrapped in 20 (typically) then the customer is paying for 30 years of lifespan that is never used. The trick is getting the design lifespan long enough that it actually lasts but not so long it's wasteful.
We bought a new hybrid Camry and were denied repairs to faulty ABS unit leaking under warranty .NHTSA issued a fine but we'd sold the car by then. Never again.
@@CrimsonRequiem1 I hope this will be a good one. The panel fit and finish are as good as I’ve seen. Mileage has been excellent and above epa for a limited awd
Can confirm - ran my mazda3 with the wrong sized sparkplug for a couple of years without knowing (same part number, 2 different sizes, dont know why). Due to these sparkplugs being too big, they lost their tip (I assume as a result of hitting the piston directly) YET it ran for a couple of years without any devastating problems, eventually changed the sparkplugs again and realised what had happened. Replaced them, continued to work well lol
@@niesy I had something similar happen on my Miata. Suddenly started misfiring, so I limped it home and checked the spark plugs to find the tip of one broke off into the piston. Replaced the spark plugs, and it ran perfectly fine for 2 years before I eventually sold the car. Those things can take a beating.
Toyota denied warranty for that engine fire in the GR Carolla because...... the owner had exceeded 85 mph at some point in the car's life. Going 85 voids your warranty.
@@surfside75 there's more to the story, if you really believe edited videos like that with a hidden agenda, I have a earth 2.0 to sell you. EDIT: Meant for blurglie
The fact that many of these were sold as track cars makes it worse. I heard of companies like Mitsubishi, back 15-20 years ago, coming out to various tracks to record vehicles being pushed to their limits just so they could void their warranty if they ever needed a claim. You can’t advertise a car by showing an ad of a sports car on a closed course tackling corners if doing the exact same thing will void the warranty. Besides, if true, how much money did they spend on having such spies? More than it saves them voiding warranty claims?
Toyota/Lexus fanboy here…… both of these companies have gone to shit. I think the Rav 4 (and similar platforms) are the only thing carrying Toyota/Lexus right now.
They are all just taking consumers for granted now, across the board. They have the mentality that consumers will buy anything they push out. They cut corners and stopped innovating. Not just auto manufacturers by the way. All they wanna sell is extended warranty cos they know their products are crap.
That's pretty nonsensical. If they decided to make crap cars only to sell more extended warranties, they'd only be shooting themselves in the foot. They only make money on the warranty if nothing breaks...
Don't forget Ford coming out with the new 7.3 and also GM basically saying "nah fuck going smaller and all that EV bullshit we're going to build a whole new generation of V8s and I6's"
Yea they are just lazy and would rather just slap a engine from 2 decades ago just bcs if it works it works and also the fact they're fixated on money and want to keep up with trend they would rather just keep the old engine rather than spend the time to make a new one 🤷
@Kabbage0824 are you referring to GM? Because if you are i fail to see the issue. Everyone is complaining about Chrysler dropping their v8s, Toyota dropping their v8s, and even all of the 4 cylinder options in the midsized truck segment. Turbos fail eventually. It's just a matter of when.
I've been a fan of Toyotas since around 2000, when my dad replaced his GMC pickup with a first gen Tundra. I've had a Camry a Rav4 and currently drive a '09 Tacoma. The Tacoma will outlive me, which is good because I'm disappointed with the direction Toyota has gone lately; apps to remote start vehicles, overcomplicated engines, degrading fit and finish and skyrocketing sticker prices. I may buy another Toyota or two in the future, but they will likely be models that were made before 2020.
Toyota saved money by sending the work to Mexico, but now they have to fix all the screw ups. Where I worked , same thing. Management outsourced work due to costs, and we paid for it through the nose.
Toyota’s golden years were from the 1987 Camry to the 2006 Lexus LS430. All vehicles they built in that era were high quality and durable. Even a Tercel with zero options was a well built car. What has changed is the upper level management then was all born before WW2. Their mentality was to build the highest quality product for the customer and find a way to make a profit. Now there are high level gen Y managers at Toyota. The mentality is to maximize profits and build it good enough to honor warranty claims at a level that is tolerable for the desired profit. These vehicles are simply not engineered to theoretically run forever with maintenance. You are better off buying a BMW if you do not keep a car after the warranty expires. More prestige, same prices, and not much less in terms of reliability.
Lol, a giant company thinking “this press release of using the old million mile engine as an example for our new engine will look great, and the people that designed the new engine never met, ever
I called it when I bought one of the last V8 tundras the new v6 turbo wasn’t a reliable choice for the tundra. It’s obvious a twin turbo engine isn’t going to last very long.
@@thehitman8663 power versus time. When people talk about reliability as a consumer, we are talking about how long things last, not how much the parts can handle for a few years.
Its actually a pretty solid engine. You can bump it to 400+ hp with stock internals. The cylinder walls are also very stupid thick. Though, that may also pose a problem in heat transfer. I think most of these fires happen due to ruptured/damaged fuel or oil lines causing fluid to drip into the exhaust causing a fire. That's why most race engines use steel braided lines
It's directly in line with the rampant totalitarian government regulations being rapidly forced on them for no real gain. The EPA openly says their goal is to force people into EV's one way or another. That's why engines get smaller and way more complicated with nonsense extended oil changes of oil that is ridiculously thin and turbos get slapped on while the rest of the vehicle gets cheaper parts to offset those costs. The EPA already destroyed diesel trucks. The manufacturers just hope you trade them in every few years so you don't notice.
@@alpha7ization that’s all fine and well but it wasn’t up to par with the competition so eventually Toyota has to evolve and that’s when the reliability problems started
Toyota and Lexus have experienced a decline in their quality control and reliability. Notably, even my 2024 LC500 exhibits a deterioration in quality compared to its predecessor, the LC500 before the facelift, which has left me deeply disappointed. Incidentally, Lexus’s official stance is that customer satisfaction is not a priority.
@chadhinkley7532 money is. If social media didn't exist and we relied on newspapers, the news, etc still, these companies would put explosives in everything sold if they could turn a dime on it
@@chadhinkley7532nice try with that snarky comment, but no, customer satisfaction is rarely (if ever) the priority of a company. That's what USED to set Toyota/Lexus apart
I work at a Toyota Dealership, the biggest one yet was the Grand Highlander recall, they have been out of production for the past couple of months and will remain to do so until Toyota figures out a remedy.
I work in the warranty dpt in One of Europe's headquarters and yeah... Nowadays Toyotas are not even close as good as old Toyotas from the nineties. Cars today are done to break down.
The "85 mph warranty void" really pisses me off! If I were the government, I would make them put it as a sign in front of EVERY SINGLE dealership, and make it mandatory as a warning in EVERY SINGLE COMMERCIAL they make. Then I'd like to see if they would still insist on it
Toyota is a B+ student that’s changed into a C+ student. Their plastic crap build quality interiors have always had them less than an A-. Now with all these recalls and negative publicity I hope they get their act together and seek an A for all of us 😆
Plastic crap build quality interiors? You the interiors that look exactly the same 200,000 miles later? I’ve had mercs and bmw and vw and their interiors all turn to crap after a few years.
There are cars with no plastic in the interior? What cars are these. Ive seen new Mercedes and land rover cars come into my shop a few times and they have plastic parts in their interiors…
15 years ago, buying a Toyota or a Lexus meant that you pay a lot, but fpr a good product with a good service. Today, buying an Audi or BMW offers as much as buying a Toyota. All these companies dont care about the customer.
Toyota is now overtaken by crooked lawyers and finance tightwads looking to maximize profit. Since the former CEO departure, gone are the glory days that made them who they were.
@@n7narcosis I have sat in a new Toyota, especially the land cruiser this past month and that overpriced vehicle has way thinner plastic material than my old Ford escape and I cannot believe how thin the rear pop-up window is too. Anything from this new generation im gonna look elsewhere. I just did myself a favor and bought another 5th gen 4runner. Talk about a night and day difference with the quality
The fandom around toyota has reached a point where it really doesn't matter what they slap a badge on. People will gobble it up regardless. I'm happy they're keeping the brand exciting but there is such a thing as "getting too big for your britches" as my grandpa would have said.
I would like to clarify that part about TSBs. They are not like recalls. They are not to be performed just because they are issued. TSBs are guidance for the tech and the dealership about how to handle certain owner concerns or issues with the vehicle. Manufacturers do have campaigns that are to be performed if they are open but aren’t government issued like recalls. Different manufacturers call them different things. The reason I wanted to point this out is because I can’t even count how many times an owner has come in with a TSB that they found online, wanting it to be performed without their vehicle even having the concern in the TSB, thinking that it’s something that needs to be done.
Sounds to me like Toyota is too focused on the exterior design (sporty/futuristic looks). Toyota should be investing more time in designing greater ideas for reliability and a strong drive train for the best performance to offer.
I had a Lotus Elise and the only problems I had with it were the engine and the transmission, both Toyota products. I assumed that I had problems getting the engine warranted (broken rocker arm that happened on probably twenty other 2005 cars) was because of Lotus. Guess it went up to the supplier. Amazingly, soon after I took a bath on it and had to get rid of my favorite car, the problem "disappeared." Reality is there was so much noise that they finally started repairing them.
The problem with the tundra is the v6 is literally the worst, most unbalanced setup. Imagine how different the perception would be if it was a twin turbo inline 6.
V6's are unorganized packaging hell too. Looks like a flying spaghetti monster in the damn engine bay. With I6's, you have a hot side and a cold side, making hose routing and working on it a lot better and easier too. Plus they give you _ample_ space to work on either side. Only downsides are that they are pretty long, and can't be mounted transversally, which won't work for the other cars/suv's that need a 6cyl.
It's hard to blame Toyota for the GR86 per season because it's a Subaru engine. The main problem with those is a lack of adequate baffling in the oil pan which leads to starvation during hard cornering.
Toyota Technician here. In the past couple months Toyota has become natzis with warranty. Every warranty claim must have photo or video evidence of the issue. If not than claims get kicked back or the vehicle doesn't get fixed. If we diagnoses a warranty complaint but cant fault the issue the customer is 100% liable to cover the cost.
What's with this new trend of people acting like Toyotas have never had problems before? The '07 Camry leaked oil, the 3rd gen Prius had issues with head gaskets.
they’re just Toyota glazers. every car brand has their faults and problems but they just act like Toyota is bulletproof and will go on forever without a single issue which rly annoys me
My gr86 is being rebuilt by Toyota right now. Oil pump failed going 70 with cruise control on going down a straight freeway. The cause was RTV gumming it up, verified by borescope. I have seen people say there is only an oil pan problem, but there was no turn for oil starvation. I only had 2700 miles.
@@TeslaRoadtripsissues about EV cars like Tesla. If you run through big rain puddles. Chance of your battery being fked is high. Battery repair cost 30k 😂
That's North American markets.... For South East Asian markets it's way worse.... They make cars with cheap build quality and sell it with overprice value to customers..... I do love Toyota, but not now.... Things are gotten worse since they cost cutting everything..... If you are Japanese car lover, go buy Mazda, Mitsubishi, or Suzuki since they are still keeping their quality at the best price...... Toyota and Honda now isn't the best option Even Toyota have safety scandals and refused to do recall lmao
RTV isn't really an issue. For oil pressure drops, Subaru has a fix that they apply in wrx endurance race car. They add a small vertical baffle to the timing chain cover to help oil return back to the pan when car transit from left turn to right turn.
Or do what Porsche did to fix that issue, and implement a dry sump pump system to keep oil flowing. Should have a factory baffle tho, that's a well known design issue for the boxer layout
@@DragonKnightX12 dry sump would be way too complicated and expensive compared to baffle. The baffle Subaru built seems to be different than aftermarket baffles that are available.
Since the original CEOs, engineers, and their top teams businessman have retired, the new CEO and his inexperienced team lack the skills of their predecessors, leading to these outcomes. Same thing with the Nissans , Mitsubishi and so on. Old teams were legendary.
Thanks for the Awesome video guys!, but just to correct you guys on that million mile tundra, it did not use the 5.7 engine, it used the 4.7L 2UZ-FE engine.
The two first things I thought after seeing your video is 1) At least my Prius isn't affected and 2) I wonder if my next car should be another brand, maybe Honda? Who is staying high quality these days? I'll note that this is my third Prius (with two Celicas before that) and this 2024 is WAY more complicated than any of my previous ones. And it's the first time there is no nav system without a subscription (except for CarPlay which is great when it works, but it's unstable). I'm in my late 60s so I might not have another car in me after this one but if I do I'm not sure I'll buy another Toyota.
Biggest issue I have is being a Lexus F owner and the fact that they initiated a recall for Carbon Fiber interior trims becoming delaminated due to air pockets causing the CF and laminate to break away from one another. It’s more severe to vehicles that have suffered from high heat being outdoors or similar. Issue with this recall? Supposed to be free but every Lexus dealer will turn you away and refuse to honor the recall unless you are smug with the dealership and have always gotten your service and maintenance from a Lexus dealer….even then that’s a 50/50 chance they’ll still replace them all for free. Keep in mind this is $2000+ worth of carbon fiber parts. It’s fucking annoying and makes me dislike Toyota/lexus as a brand.
my trunk on my Highlander has been having issues with the power opening that i didn't want, and even after bringing it to the dealer twice they say 'theres no codes its fine' and my warranty is almost gone
I think this problem sadly wont go away, the interior bits will delaminate due to UV and Sun's heat. I do not know if the Texalium based silver fiber in RC F cars will also do this or not. Also Porsche and BMW cars worse issues, the car hood, roof they get delaminated badly unlike Lexus.
Even some domestic JP models are guilty of this. Daihatsu (owned by Toyota and manufactured K cars under Toyota's badge) was found to be manipulating crash test and QC data for decades. It was said that such processes accelerate car development and reduce costs, especially after the '08 global crisis. So the management tier actively promoted it.
There’s been 4.0s, 4.3s, 4.7s and 5.7s that’ve done 1 mil. I’ve even seen an IS F with 600k miles and the original powertrain, did need a couple reseals though supposedly
I have a 2008 Toyota Highlander Hybrid Limited. It had a few small issues, the hood latch had an alarm sensor that was unprotected and therefore got corroded from road spray and the alarm would go off at random times. That just required a super easy mod to bypass the sensor. The moonroof gutter system drained into these cavities in the body and was supposed to drain out of pinch welds in the bottom, but those quickly became clogged and rain flooded the cab floor with gallons of water. That required a much more complex mod splicing in new drain hoses and rerouting them behind the dash and out drain plugs in the floor. Besides those couple issues, it has been a solid car, around 130k right now, and not a hint of issues. My mom bought a 2021 Highlander brand new. It recently hit 100k, very regular service, and mostly runs fine, but it has major issues with something that no mechanic or dealer can ever figure out. It will randomly buck and stutter while driving. Like dangerous jolting like the transmission is shot or the engine is stalling or something. It has gone into the dealer multiple times and they have tried to figure out what is wrong but come up short every time. Also sometimes it randomly stalls, which is weird because it has that stupid auto-shutoff feature, so you would think it would just restart itself, but sometimes it won't and you have to turn it off and back on again. All and all it has been a much worse car than my 2008 or her previous 2002 Highlander, which crossed the states, the Al-Can, the Cassiar, and all over Alaska and is still running great with probably well over 200k by now.
Gonna give you guys some insider info, as someone who's done contract work for the Toyota Motor Corporation on and off for the last 10 years... It's a customer service issue. Now, I'm not saying manufacturing has *nothing* to do with it (it definitively does), but there's something to be said about the shift in culture in Toyota in the last decade. When I started working with them, if their CS department got a complaint, they were on it like HAWKS. There was this understanding that their reputation for reliability was one of their biggest assets as a brand, so it was in their best interest to quiet down those complaints and make sure they didn't gain traction in the media (especially as social media started to grow). With time though, and increasing demand from shareholders for exponentially larger profits, sacrifices had to be made. Where do you go once you've cost cut in materials, engineering, R&D and stretched your manufacturing to a breaking point? You chop heads off at corporate! The CS teams I used to work with nearly all got "streamlined", and the talent that survived slowly phased out over the following couple years, I suspect due to low salaries / untenable work conditions. Nowadays, work's overwhelmingly outsourced and what little support infrastructure still exists in the US gets worked to the bone. It's gone from a prestigious, specialist position to something they churn fresh graduates through. It's sad, but since you can't calculate the return of good brand perception, it's mathetmatically better for them to sell shitty cars at high prices and do their best to squirm their way out of warranties. What are you gonna do?
What you defined as a TSB is a Service Campaign. TSBs are more like common customer complaints or failures and what the tech does to fix it. It takes a significant amount of diag time out of the repair cost.
I have a Toyota Highlander and everything is working flawlessly but the radio which sometimes has no audio I think Toyota just needs to kind of simplify and go back to basics on some of the technology and electronics don't try to do too many new things electronically at one time
The company I worked for, back in 2008, bought the first 10 newly designed Mack Long Distance trucks. To say they had issues is very mild. One truck, on the way to Florida from Ontario Canada, it needed 13 alternators, but the biggest issue, was they did not get rid of all the sand from the moulding of the engines and all of them needed a new engine
Knock on wood, my Mazda3 awd hatch is 5 years old and I only had to change the battery, pads, and tires. Normal wear stuff. Mechanically perfect. With all the complicated hybrids and turbos, I'm planning on keeping this car for at least 10 more years.
Yeah! I've been noticing constant complaints of Toyota owners about oil-burning engines, failing trannies, etc. So!!!...I got my wife a 2023 Sportage: two-and-a-half years later, the experience has been s-w-e-e-t!!!!!!!!!!!!!! BYE, TOYOTA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Great video, and I’ve experienced some surprising issues with new Toyotas as well. 2024 RX500h had multiple problems, the most concerning of which was an unpredictable 6 speed transmission; it would lurch, fail to downshift when pulling into traffic (dangerous), the dashboard was coming apart and the drivers side seat ventilation did not work - all from the factory.
My $0.02... "Planned obsolescence" I truly believe it had to become a thing at some juncture, even with vaunted Toyota. Having almost every vehicle across all the segments they produce vehicles in capable of doing 300K+ miles isn't good for business in the looooong term. One wonders if newer Corollas (11th and 12th Gens) will be handed down from parents to children to grandchildren like the 6th and 7th gen cars did (and continue to be)... Time will tell.
More than 1% of recalls out of total global sales is not insignificant. But the tone many are taking is not realistic at all. Toyota and Lexus are still very reliable when you put more perspective on it. And to this point, those particular cases are outliers. Let's see what comes next. I would focus on the tried and true from the brands, which they are making it harder to get with all this new stuff. I hope the new GX is reliable in the long run, because I really want one.
My 2011 Tundra only has 113,000 miles on it. I started working from home a few years back and no longer commute. If I have another 885,000 miles to go I’m going to have this truck forever.
GM is putting a 1.2L turbo 3 cylinder in their subcompact suvs… and all the idiots attracted to their lower msrps are buying them up. Good time to be a GM repair technician.
@ sounds like a great idea. very small motor responsible for pulling a lot of weight around. if you said that same statement to engineers 10, 20 years ago they think you were crazy
Not really. There are still to this day BMW cars that are shit. Reliability of Supra MK5 comes from BMW Z4 (most reliable BMW ever probably). BMW cooked on Z4.
My 2006 Toyota Corolla Verso 2.2 D-4D with 177hp has reached 750,000 km, and the engine has still not been opened. No turbo replacements and no big expenses-just regular maintenance and minor parts that wear out over time.
This feels like what happened to Intel regarding their 13th and 14th gen CPUS. They stuck to what they know works, which is fine, but they sat on their laurels for too long that when its time to make something new, their new tech is not up to par especially since their mantra is "reliability", basically making their customers the beta testers.
>builds a race car
>advertised as race car
>dies when doing race car things
>"You shouldnt have done the race car thingy"
???
None of their sports lineup is built as a race car from stock
At best it's a 'sports' car
If you think you can just goto the track and hammer on your car. Just because its sold as that. Youre gonna have a bad time.
The entire aftermarket of upgraded fluid coolers and oil pan modifications exist for a reason. Driving your car hard has consequences.
@@leeroyjenkem3471 McLaren does the same but worse
Race car?! A GR86 is not a race car. And race cars break. All the time. If they havent they recieve meticulous maintenance after every session. Hence why you shouldn't be all that surprised when you take your sports car on the track, beat on it and it breaks. I get Toyotas position here. A GR is not even advertised as a track car.
@@Loothansaits literally advertised as a high performance sports car. Countless advertisment videos from Toyota showing it drifting, showing on a race track, plus the free track day that is offered. Theres no reason why they shouldnt warranty over light track use of 114mph drivinh considering a 30 year old car could do those things endlessly. If their supra can handle multiple track sessions without issue then maybe they should learn to build a sports car that can before they advertise it out as such
People buy Toyotas because of their reputation for reliability. That should remain their focus, whether they are trying to make more fun and sportier cars or not. If they stop being reliable, there is no reason to buy a Toyota.
now the prices for used toyotas are rising
I agree. I prefer reliability over sporty any day of the week. Otherwise I would’ve purchase a muscle car by now if I wanted something that makes my skin crawl in a good way when I hit the gas pedal.
Toyota is great for commuting reliability. For sporty driving or track use, European brands like Porsche or BMW are much more durable. This is why the Supra has few or no issues on the track (it has a BMW engine).
@@SlayerOfTheDamnedA 70' Plymouth Duster 340 is more reliable than anything today
@@RealEstateClub- The Supra comes off the same factory line of BMWs, it's not even a Toyota at that point.
Mazda sent letters to their dealers, saying that they were not to deny warranty repairs to Miata's that had been used at time trial, autocross and open track day driving, as that was part of the reason the Miata was built. The only exception was full sanctioned racing as there would be too many modifications and potential damage due to fender to fender racing.
mazda stays winning
Mazda is the best
One of the reasons I'm starting to like Mazda. I own a ford and chevy and they lost me after 2010.
Not to mention their inline 4 is significantly more reliable to begin with than the Toyobaru boxer motor. You know Toyota ain't what it used to be when their most reliable sports car is a bimmer. The B58/ZF 8spd combo is rock solid.
And they are the only Japanese company not to use a CVT.
The more American Toyota is becoming, more unreliable they are
New Toyota CEO is a disgrace to the family business. Same thing happened to Sony.
New engine and new tranny is why they fail. New tech = new problems
Well said.
Exactly. Camrys in Japan have bulletproof build quality and reliability. The only complaint I’ve ever heard are about American built ones 😂
Evidence? What exactly are you trying to say?
Blaming customers for their broken Toyotas is an American phenomenon; Toyota wouldn't dare do the same in Japan. My thought is the only new Toyota I'd have is a good used one.
@miketype1each
The GR Corollas are made in motomachi japan. There is nothing to do with america. They are a japan owned company. They have rules and ethics.
America, isn't you're scapegoat when you're favorite brands screw up
@WindyCity1992 yes it is, because american dealers are a bunch of weenies. Cheap asses, scrouges who squeak when they walk. Money money money money money.
@ windycity1992 OP isn’t blaming America for the manufacturer but rather stating the different stances manufacturers take within different countries to make things right when issues are presented. And he’s right
@@WindyCity1992with all due respect ask any person in Dubai/Middle East whether they’d choose a Japan Toyota or a Kentucky/USA built Toyota. Shit I sat in a Japan built Camry same 03 as my Kentucky built one. The quality is different and the Japan one the better of the two. Weird experience. Comes down to creeks n rattles in the plastics over the years
Probably wont have the same problems as the government rules are different.
Thing is, if your F-150 blows up, its normal, when your Tundra goes with next to zero miles, people are gonna talk.
Ya cuz Ford is absolute garbage, what’s your point
Yea bcs Toyota is know for reliability, Ford is not so the F-150 blowing up is normal 🤷
@@Kabbage0824reliability? Not too much anymore for yota. At least Ford will honor a warranty 🤣
@anthonyscott5484 valid point 😂😂😂
I'm glad we can all get together and agree that all cars are shit 😭
Imagine selling a sports car and telling customers their warranty is voided if they drive over 85mph. IT'S A SPORTS CAR TOYOTA!
Even porche says you cannot pass certain rpm on the first miles something like that
@@boxfabioit’s not talking about break in, it means exceeding 85mph EVER voids the warranty
@@rasundesilva6088 exactly
I drive an '09 Corolla. Wifey bought it new in October 2008. She's moved on to Honda. I tell you, the dealership have their noses in the air. They're quite smug about being a Toyota dealership. It's that smugness that makes me weary of them AND Toyota.. but, that's merely my experience and opinion. However, when it comes to doing business, perception is everything, yeah?
However, that is entirely your responsibility. Are you going to demand that Toyota fix your car if you spin up and crash too lol? Read the warranty; it states that Toyota is not responsible for any abuse or misuse of the car. It blows my mind that people expect Toyota to replace their engines just so they can take it to the track again and repeat for free. Yes, it is advertised and designed for the track, but if you take it there, you are solely responsible.
I worked briefly in a Toyota factory. The issue is most of the US factories opened between 25 and 30 years ago and most of the people who are their experienced people are retiring. This is an issue only because they are replacing them with temp workers who might, MIGHT get hired on as a full time employee of a subsidiary company owned by Toyota after 18 months. But you're still not a Toyota employee. This is leading to the people who are competent to leaving before they even become a full time employee because why work as a temp when you can get hired full time elsewhere. This means that most of the people sticking around are actually not the top tier employees. They're also paying these temp employees the same as a cashier at a big box store.
Thank you! It's stuff like this that never gets talked about but is infecting every industry. These companies are making it impossible for the employees to take pride in their work and then blame young people for not being committed as the last generation, despite not being given the same chance to prove themselves.
I remember the last Halo game was insanely expensive and took forever to produce, but ended up a flop. Turns out Microsoft switched from retaining the same group of employees for the whole production, to hiring contractors on 18 month maximum stints. So basically the game was made by multiple waves of completely different people having to pick up where the last group left off while learning how to use these new tools. Then they wonder why it is compared so unfavorably to the games that were made by smaller teams of committed employees.
@@timgimmy609Its not the companies' fault, its 100% the government's for generating so much inflation. It used to be much easier to make a living in the US.
@@caralho5237 I hate the government probably more than you but it is a fact that the moral hazard introduced by a corporate structure is driving the enshittifacation of an awful lot of products and a general disinterest in treating employees well.
So the problem really boils down to capitalism and companies prioritizing costs for them which leads to problems for consumers
@ it's the second part of your statement, not capitalism itself. Capitalism is the reason we've had the luxury of endless cars to choose from and the competition that created the most reliable and powerful ones. We can get great results from a capitalist system there's just so little real regulation right now.
I'm just as frustrated with our system as anyone but we need to be more practical than just blaming capitalism and calling it a day. It's not going anywhere let's be real
As you had mentioned, I think that the biggest problem is not the reliability issues that Toyota is having, but how they are failing to support those who have had issues
For sure. Issues are bound to happen in these newer cars, and it's fine as long as Toyota backs their products. Finding ways to skirt around recalls never looks good, no matter the company.
So….. reliability???
That department has been out of work for decades and don't want to do any work now😂
idk have you ever owned fords? they do NOTHING ever. They are even responsible for a mother running over her own kid via the ford 3.0 throttle stick issue from the early 2000s, they did nothing.
It's pretty funny that Toyota outsourcing the supra to BMW was actually a good thing. 😂
Probably their most reliable car currently
BMW's reliability has improved massively recently. Them and the Korean manufacturers (good warranties, cheap MSRPs) are probably the most rational carmakers out there rn.
Bmw with a Toyota body kit
NONE of this bothers me. What does bother me is Why does NASCAR allow Toyotas to be in a AMERICAN RACE?
@@stevenweiss2148 Toyota makes more of it's parts in the USA than any other brand.
No one looks to Toyota for innovation. Their refusal to break new technological ground is a huge part of what made them so reliable. That's why the Prius was so surprising, since it worked so well right out of the box.
The thing with the first gen prius though is that it was being sold in Japan for years before hitting the USA market so they actually did have time to work out the kinks before bringing it to the USA market. It didn’t actually work perfectly out the box.
@@Mika-ph6kuthat’s how products works. The first gen always are not the best.
Toyota does innovate every now and then. The created the first dual injected motors, with both port and direct fuel injection
mirai?
Don't ask for innovation, then complain about reliability. Those two concepts bump, dumb video.
One Toyota mechanic pointed that they have always been high maintenance cars, just that they've become less tolerant to being neglected.
TCCN for the win. He’s the main reason I bought a 2024 4Runner and didn’t wait for the new 2025
@litesaber54yi3 exactly. Probably why I still run my 04 Highlander.
So they're BMW, because that's what happens to all luxury vehicles. Then again I've had my E46 330d AC Schnitzer for 20 years and it's still going strong, my RunX RSI is a long time dead and gone, after 3 gearboxes and 3 engines, not to mention the rust, just took it to get crushed, wasn't selling that piece of crap to anyone.
That makes no sense. That’s another way of saying it’s less reliable.
They really haven't been high maintenance though. If you look at the maintenance schedule of a Tacoma, it's very little outside of oil changes and tire rotations 100,000 miles. After that you get into some other items, but nothing major. Many cars have $5k+ maintenance items before you even hit the 100k mark.
Toyota has been cutting corners in the last few years. Parts are made to lower price points that Toyota is demanding from suppliers. Cheaper parts equal worse quality.
Correct.
The VW group philosophy that is leading them to bankruptcy!
A good comparison is the video on the suspension components of the BRZ vs the GR86....they were cheapened on the 86
Does this issue concern america only? What do you think?
@@alexmoscatelli149no, I believe that Toyota’s initiative to reduce costs in order to improve margins is a worldwide decision.
There’s a highway in Texas that has a posted speed limit of 85MPH. To not void the warranty, you would either have to 1) stay in the right lane with your cruise control set at 85, and hope you don’t go down any hills, 2) stay in the right lane with your cruise control set 5-10 mph BELOW the limit with your hazards on, or 3) never drive on such highways.
Same me friend in italia Sicilia Ouest side motoway speed limit is 130 km=81 mph. Also have some highway strada urbana senza limito. Zero spees limit. So how can this drive if toyota avoid waranty if drive over 85 mph more than few minutes??
Passed thru texas about a month ago and was amazed at the high speed limits.
@@cheesuskrust7021 I noticed theres no trafic when speesd limit is high. Here at motoway no speed limit all legal here never trafic. Im at right lane doing 155km = 96mph bc. on left lane forget it my car to slow, people with audi s3 and golf r, audi Qrs, going like 180km=111mph or 200km=124 mph. Again all legal here.
Good luck in Germany where the average cruising speed is somewhere at around 160kmh or 100mph
the speed limit is the MAX youre allowed to drive. going 10 under doesn't mean you need your hazards on.
psst, the million mile Tundra wasn't the 5.7, it was the older 4.7.
The guy that did the million mile did it twice. Once in the 4.7 in 2007 and once in 2023. Victor Sheppard.
I believe both the 4.7 and 5.7 engines have done it.
Someone recently did it with a 5.7
@@Trussme96daaaaamn
There have been so many tundras with both V8 engine pass a million miles Toyota stopped buying them back for research.
Toyota and Honda are straight into their "enshittifcation" phase now. They have their blindly loyal fanboys, now they'll just rip em off.
Ah yes, the Whirlpool business model.
What does Honda even make for people to fanboy over these days?
Just buy Mazda from 2015 and onward
I always thought when I got into my '50s I would buy a Toyota or Honda because I would need a car that lasts until retirement. I don't even know what to do anymore and I'm getting really close to needing to buy that final commuting car. Not that I can afford to retire in 10 or 15 years but my body is not going to let me keep working anyway.
The pursuit of infinite growth ruins another product.
I remember being a Toyota technician in the late 90s and being amazed at what was covered under warranty. This was when engine sludge was an issue with Camrys. They were giving away engines even though we(techs) were saying it was the owners' fault. Different times back then.😊
Remember when Toyota vehicles caused more than 21 deaths and 200+ serious injuries due to a stuck accelerator pedal and they kept blaming the floormats even though those cars came with factory floormats?
You just use the brake pedal. Countries where you can get the driving license for almost free and without training suffered ofc.
Japanese DO NOT want to accept criticism. Not for every case, but it shows here....
I think they should be hyper vigilant dealing with the warranty issues, especially when selling a "sports" car or "hot" hatch. Failed engines and the lack of accepting responsibility in low mileage cars is costing them a ton of good will. Losing $2-3k on an engine replacement is a drop in the bucket for Toyota and the negative PR has cost them way more than that in the long run.
Agree 100%! 👍
Those warranty claims can‘t be more expensive then loosing your good reputation no matter how many there are.
That's the problem though. The people calling the shots only really see the numbers and short term costs can look intimidating versus a theoretical long term profit.
Very true, I used to be a toyota fan but right now the only new toyota i would buy is the supra.
All the way up to the 90s it was “how can we make it even better” after the 90s its “how can we make it even cheaper”.
Welcome to the Monopoly endgame
@@RepriseYTnah it’s shareholder profit endgame. Shareholders have ruined almost everything we consume these days.
You forgot one big one. I work for a Toyota supplier and the line I work on has been shut down for the past 4 months or so due to a seatbelt failure on the brand new Grand Highlander. The government shut them down until they come up with a fix for this.
Correction, NOT seatbelt but rather airbag*.
At least they shut down the production line. When the 24 Rangers and facelifted f150s came out, they knew they had quality issues. But they kept pumping them out and just added an enhanced pre-delivery inspection recall once they hit dealers.
Are you still getting paid?
You are very loyal and helpful to your company. I am sure Toyota is proud of you delivering us this info. Thanks very much.
@@jeffkeeney1257 So, after decades since their introduction, the making of proper seatbelts remains a mystery, eh?
@@boxoffisa I am extremely loyal to MY company thank you. This isn't a trade secret, it's all well documented and the information is out there if you look... Would you really rather me or anyone else actually try and hide this information?
There was an article in Automotive News about 4-5 years ago in which a top Japanese executive was quoted saying that Toyota was going to eliminate
“Excess Quality “.
I've only found excess waste mentioned
It's not an unreasonable statement in the right context. If your engineers are designing parts to last 50 years on a car that is scrapped in 20 (typically) then the customer is paying for 30 years of lifespan that is never used. The trick is getting the design lifespan long enough that it actually lasts but not so long it's wasteful.
We bought a new hybrid Camry and were denied repairs to faulty ABS unit leaking under warranty .NHTSA issued a fine but we'd sold the car by then. Never again.
That makes no sense. What was their reasoning
So you're saying my 2019 Mazda3 awd hatchback is faster than a GR Corolla since it won't blow up going past 85mph.
DUDE, the mazda 3 is a hot hatch, dont let people tell you otherwise
@flashthefalcon948 kinda sorta, the lack of a manual trans option on the turbo models kinda work against the hot hatch title tho imo.
@@damienlee1165 true, but the AMG A45 also lacks a stick shift
@@flashthefalcon948slushbox 6 speed auto vs 8 speed dct. Completely different.
My 2013 bone stock 2.5 jetta is faster than the gr corrolla
my parents bought a new lexus rx500 and its already had a few problems. Toyota quality just seems to ring a bit hollow these days.
I own a 2015 RX350, what are some problems you guys face? I was at the dealer getting service and they had a new RX on display and I really liked it.
The problem is they took the "J" out of the VIN.
Interesting comment. Not sure if that’s correct but I hope so since my 24 Prius is still all Japanese. One year in, so far so good
@@stellingfanPrius is actually a solid car I thought about getting one a few times and still am thinking about it
VINs with J in it are not any better anymore
@@CrimsonRequiem1 I hope this will be a good one. The panel fit and finish are as good as I’ve seen. Mileage has been excellent and above epa for a limited awd
The last camry I had was made in the US and it lasted over 240k miles. So I'm not sure origin of manufacture is the main issue here.
Mazda is the new Toyota
Can confirm - ran my mazda3 with the wrong sized sparkplug for a couple of years without knowing (same part number, 2 different sizes, dont know why). Due to these sparkplugs being too big, they lost their tip (I assume as a result of hitting the piston directly) YET it ran for a couple of years without any devastating problems, eventually changed the sparkplugs again and realised what had happened. Replaced them, continued to work well lol
@@niesy I had something similar happen on my Miata. Suddenly started misfiring, so I limped it home and checked the spark plugs to find the tip of one broke off into the piston. Replaced the spark plugs, and it ran perfectly fine for 2 years before I eventually sold the car. Those things can take a beating.
As a Mazda owner… you better hope and pray yours never breaks. Their parts and repairs are not cheap
That’s why I got a Mazdaspeed3 and a speed6 easy to work on and reliable too !
Exactly.@@aygwm
Toyota has started to Americanize
Toyota denied warranty for that engine fire in the GR Carolla because...... the owner had exceeded 85 mph at some point in the car's life. Going 85 voids your warranty.
Me daily driving my Sienna 100+😂
@@surfside75 there's more to the story, if you really believe edited videos like that with a hidden agenda, I have a earth 2.0 to sell you.
EDIT: Meant for blurglie
And there was tracking devices installed. 🤨
The fact that many of these were sold as track cars makes it worse. I heard of companies like Mitsubishi, back 15-20 years ago, coming out to various tracks to record vehicles being pushed to their limits just so they could void their warranty if they ever needed a claim. You can’t advertise a car by showing an ad of a sports car on a closed course tackling corners if doing the exact same thing will void the warranty. Besides, if true, how much money did they spend on having such spies? More than it saves them voiding warranty claims?
It's an american thinggie, not Toyota hahahahaha
Toyota/Lexus fanboy here…… both of these companies have gone to shit. I think the Rav 4 (and similar platforms) are the only thing carrying Toyota/Lexus right now.
They are all just taking consumers for granted now, across the board. They have the mentality that consumers will buy anything they push out. They cut corners and stopped innovating. Not just auto manufacturers by the way. All they wanna sell is extended warranty cos they know their products are crap.
Landcruisers and hiluxes are still very popular outside the US but losing ground quickly
Are you not aware of the Prius?
That's pretty nonsensical. If they decided to make crap cars only to sell more extended warranties, they'd only be shooting themselves in the foot. They only make money on the warranty if nothing breaks...
@@michalsvihla1403what fantasy land do you live in where dealers honor all warranty claims?
4:37 “forced” Umm, Ford still offers the 5.0 V8 F150, so I think Toyota could have made a new V8 for the new Tundra if they wanted.
Not to mention GM exclusively offers their v8 on their large SUVs/ Trucks.
Regulations in America are specifically written to favor the big 3. Just saying
Don't forget Ford coming out with the new 7.3 and also GM basically saying "nah fuck going smaller and all that EV bullshit we're going to build a whole new generation of V8s and I6's"
Yea they are just lazy and would rather just slap a engine from 2 decades ago just bcs if it works it works and also the fact they're fixated on money and want to keep up with trend they would rather just keep the old engine rather than spend the time to make a new one 🤷
@Kabbage0824 are you referring to GM? Because if you are i fail to see the issue. Everyone is complaining about Chrysler dropping their v8s, Toyota dropping their v8s, and even all of the 4 cylinder options in the midsized truck segment. Turbos fail eventually. It's just a matter of when.
I've been a fan of Toyotas since around 2000, when my dad replaced his GMC pickup with a first gen Tundra. I've had a Camry a Rav4 and currently drive a '09 Tacoma. The Tacoma will outlive me, which is good because I'm disappointed with the direction Toyota has gone lately; apps to remote start vehicles, overcomplicated engines, degrading fit and finish and skyrocketing sticker prices. I may buy another Toyota or two in the future, but they will likely be models that were made before 2020.
Toyota saved money by sending the work to Mexico, but now they have to fix all the screw ups.
Where I worked , same thing. Management outsourced work due to costs, and we paid for it through the nose.
I heard it’s the same problem at Boeing for wiring harnesses.
Toyota’s golden years were from the 1987 Camry to the 2006 Lexus LS430. All vehicles they built in that era were high quality and durable. Even a Tercel with zero options was a well built car. What has changed is the upper level management then was all born before WW2. Their mentality was to build the highest quality product for the customer and find a way to make a profit. Now there are high level gen Y managers at Toyota. The mentality is to maximize profits and build it good enough to honor warranty claims at a level that is tolerable for the desired profit. These vehicles are simply not engineered to theoretically run forever with maintenance. You are better off buying a BMW if you do not keep a car after the warranty expires. More prestige, same prices, and not much less in terms of reliability.
Never buy the first year of a new car or engine! Even if it’s a Toyota! You don’t wanna be the guinea pig!
And same applies to motorcycles!
@@NudaMandoesnt matter in case of GR86. Still same issues even after 3 years.
Lol, a giant company thinking “this press release of using the old million mile engine as an example for our new engine will look great, and the people that designed the new engine never met, ever
I called it when I bought one of the last V8 tundras the new v6 turbo wasn’t a reliable choice for the tundra. It’s obvious a twin turbo engine isn’t going to last very long.
Add a transmission cooler. You will thank yourself from not being stranded in a haunted road at midnight.....
When you push a tiny 3-cylinder to above its limit, bad things are bound to happen.
Auto manufacturers putting lawnmower engines in their cars nowadays and are completely shocked and appalled when they have issues…
Huh? The same motor in the GR yaris for years has been a monster reliable engine. It's overbuilt for 300hp
@@thehitman8663 power versus time. When people talk about reliability as a consumer, we are talking about how long things last, not how much the parts can handle for a few years.
"Buts it's tOyOtA!!"
Its actually a pretty solid engine. You can bump it to 400+ hp with stock internals. The cylinder walls are also very stupid thick.
Though, that may also pose a problem in heat transfer.
I think most of these fires happen due to ruptured/damaged fuel or oil lines causing fluid to drip into the exhaust causing a fire.
That's why most race engines use steel braided lines
Almost every car from every brand has gotten less reliable these past few years.
Hyundai is getting better every year
It's directly in line with the rampant totalitarian government regulations being rapidly forced on them for no real gain. The EPA openly says their goal is to force people into EV's one way or another. That's why engines get smaller and way more complicated with nonsense extended oil changes of oil that is ridiculously thin and turbos get slapped on while the rest of the vehicle gets cheaper parts to offset those costs. The EPA already destroyed diesel trucks. The manufacturers just hope you trade them in every few years so you don't notice.
@@gianbueno6984it’s bc non of their line up has test of time yet lol. But I will give them hope
@@30hours51 we dont need many years to see that the new toyotas are crap
Toyota kept old reliable stuff for years.... New regulations, new efficiency demands ...all leading new tech with all its problems
Yea like a 4 speed auto in my gfs 2011 rav4 . Honda had a 5 speed in the 2007 CRV. Toyota is like GM , slow to evolve.
@@jeedwards1981 those 4 spd autos lasted a very very long time
@@alpha7ization that’s all fine and well but it wasn’t up to par with the competition so eventually Toyota has to evolve and that’s when the reliability problems started
Are you blaming Toyota's negligent manufacturing standards on environmental regulation? Get a grip.
@@RepriseYTEnvironmental regulations haven’t been doing anything to actually help the environment
Happy to be driving into the future in my 2005 Sienna Limited with nearly 250k miles.
Toyota Sienna❤
Toyota and Lexus have experienced a decline in their quality control and reliability. Notably, even my 2024 LC500 exhibits a deterioration in quality compared to its predecessor, the LC500 before the facelift, which has left me deeply disappointed. Incidentally, Lexus’s official stance is that customer satisfaction is not a priority.
“Customer satisfaction is not a priority”
Is that not the priority of every company to ever exist in a capitalist society?
@chadhinkley7532 money is. If social media didn't exist and we relied on newspapers, the news, etc still, these companies would put explosives in everything sold if they could turn a dime on it
@@chadhinkley7532nice try with that snarky comment, but no, customer satisfaction is rarely (if ever) the priority of a company. That's what USED to set Toyota/Lexus apart
@@chadhinkley7532 If it were, no one would be having this conversation. It's only about money and data with cars now.
I work at a Toyota Dealership, the biggest one yet was the Grand Highlander recall, they have been out of production for the past couple of months and will remain to do so until Toyota figures out a remedy.
I work in the warranty dpt in One of Europe's headquarters and yeah... Nowadays Toyotas are not even close as good as old Toyotas from the nineties.
Cars today are done to break down.
Shoulda used the ZF 8 speed. Bulletproof transmissions.
My Jeep has one. I have never owned a vehicle with such a refined transmission.
@@VoodooCrab My JGC had a bad lurch when shifting into the 3rd gear.
Toyota partially owns Aisin, they ain’t gonna use a ZF trans unless they have to (as with the Supra)
The "85 mph warranty void" really pisses me off! If I were the government, I would make them put it as a sign in front of EVERY SINGLE dealership, and make it mandatory as a warning in EVERY SINGLE COMMERCIAL they make. Then I'd like to see if they would still insist on it
Toyota is a B+ student that’s changed into a C+ student. Their plastic crap build quality interiors have always had them less than an A-. Now with all these recalls and negative publicity I hope they get their act together and seek an A for all of us 😆
Plastic crap build quality interiors? You the interiors that look exactly the same 200,000 miles later? I’ve had mercs and bmw and vw and their interiors all turn to crap after a few years.
There are cars with no plastic in the interior? What cars are these. Ive seen new Mercedes and land rover cars come into my shop a few times and they have plastic parts in their interiors…
@@Mika-ph6ku Read and understand my previous replies you bot. Automakers need to do better for the consumer, period.
@@ACEIRONHYDE you have no previous replies you bot.
What are you comparing it to?
The writing, editing and presentation of this video were superb. I found it quite enjoyable to watch.
thanks for watching!
My guess is that cost-reductions are to blamed.
15 years ago, buying a Toyota or a Lexus meant that you pay a lot, but fpr a good product with a good service. Today, buying an Audi or BMW offers as much as buying a Toyota. All these companies dont care about the customer.
Toyota is no longer Toyota, got it?
Toyota is now overtaken by crooked lawyers and finance tightwads looking to maximize profit.
Since the former CEO departure, gone are the glory days that made them who they were.
@@n7narcosis I have sat in a new Toyota, especially the land cruiser this past month and that overpriced vehicle has way thinner plastic material than my old Ford escape and I cannot believe how thin the rear pop-up window is too. Anything from this new generation im gonna look elsewhere. I just did myself a favor and bought another 5th gen 4runner. Talk about a night and day difference with the quality
@Anomize23 I, mistakingly, thought Toyota was like the rising sun. It's a crazy world we live in.
Ok, so what should I buy that is more reliable than a Toyota?
@@steak5599 bmw 😅...toyota has fallen far, and bmw has regained some reputation with their 2016+ b58 engine vehicles
The fandom around toyota has reached a point where it really doesn't matter what they slap a badge on. People will gobble it up regardless. I'm happy they're keeping the brand exciting but there is such a thing as "getting too big for your britches" as my grandpa would have said.
You can literally find people siding with toyota on these issues, that's the sad part
They might go the way of GM
I would like to clarify that part about TSBs. They are not like recalls. They are not to be performed just because they are issued.
TSBs are guidance for the tech and the dealership about how to handle certain owner concerns or issues with the vehicle.
Manufacturers do have campaigns that are to be performed if they are open but aren’t government issued like recalls. Different manufacturers call them different things.
The reason I wanted to point this out is because I can’t even count how many times an owner has come in with a TSB that they found online, wanting it to be performed without their vehicle even having the concern in the TSB, thinking that it’s something that needs to be done.
Sounds to me like Toyota is too focused on the exterior design (sporty/futuristic looks). Toyota should be investing more time in designing greater ideas for reliability and a strong drive train for the best performance to offer.
I had a Lotus Elise and the only problems I had with it were the engine and the transmission, both Toyota products. I assumed that I had problems getting the engine warranted (broken rocker arm that happened on probably twenty other 2005 cars) was because of Lotus. Guess it went up to the supplier. Amazingly, soon after I took a bath on it and had to get rid of my favorite car, the problem "disappeared." Reality is there was so much noise that they finally started repairing them.
The problem with the tundra is the v6 is literally the worst, most unbalanced setup. Imagine how different the perception would be if it was a twin turbo inline 6.
V6's are unorganized packaging hell too. Looks like a flying spaghetti monster in the damn engine bay. With I6's, you have a hot side and a cold side, making hose routing and working on it a lot better and easier too. Plus they give you _ample_ space to work on either side. Only downsides are that they are pretty long, and can't be mounted transversally, which won't work for the other cars/suv's that need a 6cyl.
It's hard to blame Toyota for the GR86 per season because it's a Subaru engine. The main problem with those is a lack of adequate baffling in the oil pan which leads to starvation during hard cornering.
they are the ones putting their name on it, they own all responsibilities.
Toyota Technician here. In the past couple months Toyota has become natzis with warranty. Every warranty claim must have photo or video evidence of the issue. If not than claims get kicked back or the vehicle doesn't get fixed. If we diagnoses a warranty complaint but cant fault the issue the customer is 100% liable to cover the cost.
What's with this new trend of people acting like Toyotas have never had problems before? The '07 Camry leaked oil, the 3rd gen Prius had issues with head gaskets.
New engines are being blown up for like 4 years in a row on the new models this is slightly more than a few teething issues
They have to believe that Toyota's don't break down to maintain their resale value otherwise it's just another Japanese manufacturer
they’re just Toyota glazers. every car brand has their faults and problems but they just act like Toyota is bulletproof and will go on forever without a single issue which rly annoys me
there’s this one tiktoker i forgot his name he GLAAAAAAAZES toyota. like idek if glaze is a strong and good enough word to describe it
UZ v8 timing issues, truck frame issues, cvt issues. Can keep listing
5:04 the sign reads "over 1000"
What about the recall for the electric BZ4X due to wheels FALLING OFF THE VEHICLE?!???
16:44 Only reason I am hesitant about the report is because of BMW being ranked 9th most reliable brand.
Haha.. that makes me spit my drink all over the place.. not to mention Honda being at the bottom of that list.
My gr86 is being rebuilt by Toyota right now. Oil pump failed going 70 with cruise control on going down a straight freeway. The cause was RTV gumming it up, verified by borescope.
I have seen people say there is only an oil pan problem, but there was no turn for oil starvation. I only had 2700 miles.
Aftermaket sump
glad my Tesla goes 162 mph with no probs lol. might as well get a model 3 performance
@@TeslaRoadtripsissues about EV cars like Tesla. If you run through big rain puddles. Chance of your battery being fked is high. Battery repair cost 30k 😂
@@user-kh1ro6wv3t lol completely false. theres all kinds of videos of people floating through floods
If it ain't from the past, it ain't gonna last
That's North American markets.... For South East Asian markets it's way worse.... They make cars with cheap build quality and sell it with overprice value to customers..... I do love Toyota, but not now.... Things are gotten worse since they cost cutting everything..... If you are Japanese car lover, go buy Mazda, Mitsubishi, or Suzuki since they are still keeping their quality at the best price...... Toyota and Honda now isn't the best option
Even Toyota have safety scandals and refused to do recall lmao
finally, a non sensationalized, balanced approach. thank you for this.
RTV isn't really an issue. For oil pressure drops, Subaru has a fix that they apply in wrx endurance race car. They add a small vertical baffle to the timing chain cover to help oil return back to the pan when car transit from left turn to right turn.
Or do what Porsche did to fix that issue, and implement a dry sump pump system to keep oil flowing.
Should have a factory baffle tho, that's a well known design issue for the boxer layout
@@DragonKnightX12 dry sump would be way too complicated and expensive compared to baffle. The baffle Subaru built seems to be different than aftermarket baffles that are available.
Since the original CEOs, engineers, and their top teams businessman have retired, the new CEO and his inexperienced team lack the skills of their predecessors, leading to these outcomes. Same thing with the Nissans , Mitsubishi and so on. Old teams were legendary.
They should continue only without the shenanigans of denying warranty claims. Perhaps offer 10yr bumper to bumper warranty on first gen tech vehicles.
Agree 100%! 👍
Thanks for the Awesome video guys!, but just to correct you guys on that million mile tundra, it did not use the 5.7 engine, it used the 4.7L 2UZ-FE engine.
you know it's bad when I'd feel safer driving a BMW than a Toyota
The two first things I thought after seeing your video is 1) At least my Prius isn't affected and 2) I wonder if my next car should be another brand, maybe Honda? Who is staying high quality these days? I'll note that this is my third Prius (with two Celicas before that) and this 2024 is WAY more complicated than any of my previous ones. And it's the first time there is no nav system without a subscription (except for CarPlay which is great when it works, but it's unstable). I'm in my late 60s so I might not have another car in me after this one but if I do I'm not sure I'll buy another Toyota.
Biggest issue I have is being a Lexus F owner and the fact that they initiated a recall for Carbon Fiber interior trims becoming delaminated due to air pockets causing the CF and laminate to break away from one another. It’s more severe to vehicles that have suffered from high heat being outdoors or similar. Issue with this recall? Supposed to be free but every Lexus dealer will turn you away and refuse to honor the recall unless you are smug with the dealership and have always gotten your service and maintenance from a Lexus dealer….even then that’s a 50/50 chance they’ll still replace them all for free.
Keep in mind this is $2000+ worth of carbon fiber parts.
It’s fucking annoying and makes me dislike Toyota/lexus as a brand.
my trunk on my Highlander has been having issues with the power opening that i didn't want, and even after bringing it to the dealer twice they say 'theres no codes its fine' and my warranty is almost gone
I think this problem sadly wont go away, the interior bits will delaminate due to UV and Sun's heat. I do not know if the Texalium based silver fiber in RC F cars will also do this or not. Also Porsche and BMW cars worse issues, the car hood, roof they get delaminated badly unlike Lexus.
Even some domestic JP models are guilty of this. Daihatsu (owned by Toyota and manufactured K cars under Toyota's badge) was found to be manipulating crash test and QC data for decades. It was said that such processes accelerate car development and reduce costs, especially after the '08 global crisis. So the management tier actively promoted it.
The million mile 2007 Tundra was actually a 4.7L v8 from the first gen Tundras
There’s been 4.0s, 4.3s, 4.7s and 5.7s that’ve done 1 mil. I’ve even seen an IS F with 600k miles and the original powertrain, did need a couple reseals though supposedly
I have a 2008 Toyota Highlander Hybrid Limited. It had a few small issues, the hood latch had an alarm sensor that was unprotected and therefore got corroded from road spray and the alarm would go off at random times. That just required a super easy mod to bypass the sensor. The moonroof gutter system drained into these cavities in the body and was supposed to drain out of pinch welds in the bottom, but those quickly became clogged and rain flooded the cab floor with gallons of water. That required a much more complex mod splicing in new drain hoses and rerouting them behind the dash and out drain plugs in the floor. Besides those couple issues, it has been a solid car, around 130k right now, and not a hint of issues.
My mom bought a 2021 Highlander brand new. It recently hit 100k, very regular service, and mostly runs fine, but it has major issues with something that no mechanic or dealer can ever figure out. It will randomly buck and stutter while driving. Like dangerous jolting like the transmission is shot or the engine is stalling or something. It has gone into the dealer multiple times and they have tried to figure out what is wrong but come up short every time. Also sometimes it randomly stalls, which is weird because it has that stupid auto-shutoff feature, so you would think it would just restart itself, but sometimes it won't and you have to turn it off and back on again. All and all it has been a much worse car than my 2008 or her previous 2002 Highlander, which crossed the states, the Al-Can, the Cassiar, and all over Alaska and is still running great with probably well over 200k by now.
“Oh, people will still pay for unreliable cars? I want in.”
Gonna give you guys some insider info, as someone who's done contract work for the Toyota Motor Corporation on and off for the last 10 years... It's a customer service issue.
Now, I'm not saying manufacturing has *nothing* to do with it (it definitively does), but there's something to be said about the shift in culture in Toyota in the last decade. When I started working with them, if their CS department got a complaint, they were on it like HAWKS. There was this understanding that their reputation for reliability was one of their biggest assets as a brand, so it was in their best interest to quiet down those complaints and make sure they didn't gain traction in the media (especially as social media started to grow).
With time though, and increasing demand from shareholders for exponentially larger profits, sacrifices had to be made. Where do you go once you've cost cut in materials, engineering, R&D and stretched your manufacturing to a breaking point? You chop heads off at corporate! The CS teams I used to work with nearly all got "streamlined", and the talent that survived slowly phased out over the following couple years, I suspect due to low salaries / untenable work conditions.
Nowadays, work's overwhelmingly outsourced and what little support infrastructure still exists in the US gets worked to the bone. It's gone from a prestigious, specialist position to something they churn fresh graduates through.
It's sad, but since you can't calculate the return of good brand perception, it's mathetmatically better for them to sell shitty cars at high prices and do their best to squirm their way out of warranties. What are you gonna do?
Super well researched, balanced and well explained. Great video
for the US market ONLY, the rest of the world doesn't care about the US or it's market :)
What you defined as a TSB is a Service Campaign. TSBs are more like common customer complaints or failures and what the tech does to fix it. It takes a significant amount of diag time out of the repair cost.
I have a Toyota Highlander and everything is working flawlessly but the radio which sometimes has no audio I think Toyota just needs to kind of simplify and go back to basics on some of the technology and electronics don't try to do too many new things electronically at one time
also a Highlander and my power trunk is giving out right at the end of the warranty but dealer just blows me off
The company I worked for, back in 2008, bought the first 10 newly designed Mack Long Distance trucks. To say they had issues is very mild. One truck, on the way to Florida from Ontario Canada, it needed 13 alternators, but the biggest issue, was they did not get rid of all the sand from the moulding of the engines and all of them needed a new engine
We are well past the golden age of car reliability and no car is safe
We are also past the time of people actually taking care of there cars
Knock on wood, my Mazda3 awd hatch is 5 years old and I only had to change the battery, pads, and tires. Normal wear stuff. Mechanically perfect. With all the complicated hybrids and turbos, I'm planning on keeping this car for at least 10 more years.
Not surprised at crappy Toyota not taking any responsibility. Hope they get a massive sue.
Didn’t the Bz4x also have the wheels fall off too?
What an excellent breakdown! Making anything great faster and cheaper is always a dicey move.
No good Toyota can’t even get the paint job right it starts to fade after a year or less😢
sad to say that it is Americanized, cut cost and improve returns to shareholders
Yeah! I've been noticing constant complaints of Toyota owners about oil-burning engines, failing trannies, etc. So!!!...I got my wife a 2023 Sportage: two-and-a-half years later, the experience has been s-w-e-e-t!!!!!!!!!!!!!! BYE, TOYOTA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The fact that i got a Toyota ad in this vid
Great video, and I’ve experienced some surprising issues with new Toyotas as well. 2024 RX500h had multiple problems, the most concerning of which was an unpredictable 6 speed transmission; it would lurch, fail to downshift when pulling into traffic (dangerous), the dashboard was coming apart and the drivers side seat ventilation did not work - all from the factory.
My $0.02... "Planned obsolescence"
I truly believe it had to become a thing at some juncture, even with vaunted Toyota. Having almost every vehicle across all the segments they produce vehicles in capable of doing 300K+ miles isn't good for business in the looooong term.
One wonders if newer Corollas (11th and 12th Gens) will be handed down from parents to children to grandchildren like the 6th and 7th gen cars did (and continue to be)... Time will tell.
There is more truth to this than most people would ever believe.
yeah there's no doubt planned obsolescence is becoming more common. Feels like they know something we don't...
EMISSIONS are ruining cars
More than 1% of recalls out of total global sales is not insignificant. But the tone many are taking is not realistic at all. Toyota and Lexus are still very reliable when you put more perspective on it. And to this point, those particular cases are outliers.
Let's see what comes next. I would focus on the tried and true from the brands, which they are making it harder to get with all this new stuff.
I hope the new GX is reliable in the long run, because I really want one.
My 2011 Tundra only has 113,000 miles on it. I started working from home a few years back and no longer commute. If I have another 885,000 miles to go I’m going to have this truck forever.
small displacement motors with turbos
GM is putting a 1.2L turbo 3 cylinder in their subcompact suvs… and all the idiots attracted to their lower msrps are buying them up. Good time to be a GM repair technician.
@ sounds like a great idea. very small motor responsible for pulling a lot of weight around. if you said that same statement to engineers 10, 20 years ago they think you were crazy
Great Report and Presentation! Helpful Automotive news!
8:48 Because it’s a BMW and they’re reliable nowadays
Not really. There are still to this day BMW cars that are shit. Reliability of Supra MK5 comes from BMW Z4 (most reliable BMW ever probably). BMW cooked on Z4.
@ If you look on Consumer Reports website MINI (which is owned by BMW) is placed at number 3 at reliability just under Toyota and Lexus
BMW definitely is not considered reliable
My 2006 Toyota Corolla Verso 2.2 D-4D with 177hp has reached 750,000 km, and the engine has still not been opened. No turbo replacements and no big expenses-just regular maintenance and minor parts that wear out over time.
My parents wondering why I haven’t financed a new car yet
Don't buy new unless you're a millionaire
Buy a beater and fix it up 👍
This feels like what happened to Intel regarding their 13th and 14th gen CPUS. They stuck to what they know works, which is fine, but they sat on their laurels for too long that when its time to make something new, their new tech is not up to par especially since their mantra is "reliability", basically making their customers the beta testers.