Hey I’m a new fan of your videos, English is not my 1st language and watching you, really helps me a lot especially how relax and calm you are in terms of speaking. Thank you so much❤
Thanks for your videos! Are completely amazing, I know that it’ll help me a lot with my journey to start a career in a call center, and in the same way, improving my English.
@@learningenglishwithflorskill for call centers. How to politely say they speak too fast, the bad phone line connection, the load noise in the background...that you can't hear them. Thank you in advance.
You are right the reason that people call because they have problems that they are looking for solutions to there concerns and as a call Center agent you to listen even if it’s your 100 call of the day and have give the service as the rest of the call you received on that day.it’s not easy but it’s good after ever call you able to fix the problem at the same time able to listen well to there concerns and you made them happy even you were able to give the best resolution to the concerns but you to develop the relationship with the customer because of you listening to them. Because I like that on a call always.
Hi I like almost all of your videos, content provide by you are very helpful. You covered content that I was looking for. My like number is 420😅😅 but what ever I stated is 💯 genuine 😊😊
For me the job was not that challenging, the reason I say that is because I am an active listener and once I show understanding and empathy, I am able to resolve the issue of the caller.
Thank you 🙏 for your nice reply on my comment. I am a retired call Center agent of almost 15 years and I started since 2006 at HSBC after 5 years in HSBC. I transferred to Teletech handled Bank of America after Bank of America pulling out of the Philippines. I was able to work at VXI handling account for AT&T and also Comcast for almost 6 years. Now I am on my retirement age of 62 years. I decided to put down my headphones and retire.
Hey Flor,it's a pleasure to see you again after a long no see. I hope that everything goes well with you l thought were going to show up any more. I really, really feel excited cuz that was out the blue when you appeared, and guess what? It's fantastic. Well, l wish you the best around you and don't be stranger! Blessings 🌼
Thank you so much for staying connected. ❤️ Glad to be able to continue my YT vid lessons for you and everyone else who might benefit from them. Stay tuned!
Hello mam , I do follow your videos that are very informative and enlightening . I have a question to you , what does the phrase “ I have seen you somewhere ” used for , I mean in which context it has been used , because I have been often approached by many girls saying this to me . Plz do reply .
The phrase is used when you first mean someone and you look familiar to them. Maybe you met before or they saw you somewhere (online or in person) but they don’t remember where.
Mam' How to handle when they say I want to talk to your manager I would love if you make the video on this topic And you are doing really good by educating us regarding same I'm working for Adobe
Hey I’m a new fan of your videos, English is not my 1st language and watching you, really helps me a lot especially how relax and calm you are in terms of speaking. Thank you so much❤
Thanks for your videos! Are completely amazing, I know that it’ll help me a lot with my journey to start a career in a call center, and in the same way, improving my English.
Thank You so much ! Your videos are very useful
Hi! Thanks ,it's pleasure hear you
Learning English with Flower. Thank you for your encouragement to achieve an excellent future.
thank u so much for making this videos. Your video are really helpfull thanks alot
Awesome
I love you really because u are a great lady ❤️
Thank you for this very helpful video. ❤
Jabardast madam
Want more videos of call center job.
Very informative and helpful❤
Thank you for great video. Please continue making more video about this topic.
❤️ are there any specific topics you’d like to learn more about?
@@learningenglishwithflorskill for call centers. How to politely say they speak too fast, the bad phone line connection, the load noise in the background...that you can't hear them. Thank you in advance.
Welcome back teacher
Hi! Glad to hear from you again!
You are right the reason that people call because they have problems that they are looking for solutions to there concerns and as a call Center agent you to listen even if it’s your 100 call of the day and have give the service as the rest of the call you received on that day.it’s not easy but it’s good after ever call you able to fix the problem at the same time able to listen well to there concerns and you made them happy even you were able to give the best resolution to the concerns but you to develop the relationship with the customer because of you listening to them. Because I like that on a call always.
Excellent 👌
Many many thanks 🙏
Thanks Flor.
Thanks Flor
Call center lesson, pronunciation please☺️☺️☺️
❤❤❤
Hi I like almost all of your videos, content provide by you are very helpful. You covered content that I was looking for. My like number is 420😅😅 but what ever I stated is 💯 genuine 😊😊
Seriously mam your teaching technique is very helpful. Thankx
For me the job was not that challenging, the reason I say that is because I am an active listener and once I show understanding and empathy, I am able to resolve the issue of the caller.
I love reading your comments!
Thank you 🙏 for your nice reply on my comment. I am a retired call Center agent of almost 15 years and I started since 2006 at HSBC after 5 years in HSBC. I transferred to Teletech handled Bank of America after Bank of America pulling out of the Philippines. I was able to work at VXI handling account for AT&T and also Comcast for almost 6 years. Now I am on my retirement age of 62 years. I decided to put down my headphones and retire.
Hey Flor,it's a pleasure to see you again after a long no see. I hope that everything goes well with you l thought were going to show up any more. I really, really feel excited cuz that was out the blue when you appeared, and guess what? It's fantastic. Well, l wish you the best around you and don't be stranger! Blessings 🌼
Thank you so much for staying connected. ❤️ Glad to be able to continue my YT vid lessons for you and everyone else who might benefit from them. Stay tuned!
Hello mam , I do follow your videos that are very informative and enlightening . I have a question to you , what does the phrase “ I have seen you somewhere ” used for , I mean in which context it has been used , because I have been often approached by many girls saying this to me . Plz do reply .
The phrase is used when you first mean someone and you look familiar to them. Maybe you met before or they saw you somewhere (online or in person) but they don’t remember where.
@@learningenglishwithflor thank you so much for replying mam ...
Any first party collection company in delhi you can advise
Hi flor
What is the proper question when you are asking gender title or pronoun title?
Mam' How to handle when they say I want to talk to your manager I would love if you make the video on this topic
And you are doing really good by educating us regarding same
I'm working for Adobe