Chrysler Pacifica - Updated Active Grille Shutter Wiring
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- Опубліковано 31 тра 2024
- In this video I stay late at the shop to look at a '18 Chrysler Pacifica for one of my used car dealers. They installed a new active grille shutter (AGS) and claim it doesn't work. So they installed a new factory harness and it still doesn't work! Let's have a look and see what we find.
-Enjoy!
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Due to factors beyond the control of South Main Auto Repair, it cannot guarantee against unauthorized modifications of this information, or improper use of this information. South Main Auto Repair assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. South Main Auto Repair recommends safe practices when working with power tools, automotive lifts, lifting tools, jack stands, electrical equipment, blunt instruments, chemicals, lubricants, or any other tools or equipment seen or implied in this video. Due to factors beyond the control of South Main Auto Repair, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. Any injury, damage or loss that may result from improper use of these tools, equipment, or the information contained. - Авто та транспорт
This is one of only two UA-cam channels where I hit the like button before I watch the video.
They're all good.
The other is Pine Hollow Diagnostics. The two best car diagnostic/ repair channels on YT.
Me too !
Like videos made
Lol me too
My dad, who was a lifelong mechanic always said "If this was easy, everybody would be doing it!" You are always proving his point!
Its 8:45pm in Australia and im outside watching this with my fiance. The first thing out of her mouth is "Theres your problem lady!". You know you found the right girl when she can quote Eric while reading her book.
Anyways, Eric, thanks for not only being informative, entertaining and just funny as all heck. Youve provided me with countless hours of teaching but more importantly.....you give everyone confidence.
Confidence in that if you can do it.....we can do it. Dont be afraid when a light comes on. Educate yourself, try to fix it and save money!! But always with a slice of humble pie and know when youre over your head so when it needs a big fix by a professional, you didnt give them a rats nest of "shouldn't have done that"
Wish you and the family the best.
DO NOT let that girl go!
@jamescaron6465 you have no idea the joy in my heart when we were stateside and drove by a NAPA and she said " NAT A SPONSAAAA"
@@frompdiggity LOL! That's Brilliant!
Hilarious.
What's it like to be in the future? Do we have flying cars yet?
"scared the puddin' outta me!" 🤣🤣🤣
I work for Toyota and we have to deal with a lot of used cars. Infact that's all I mess with. If I ever have an issue I always hit your channel up first for research. Fix many cars due to your channel. Appreciate the detail in the research you do and informing others and techs of the issues that are not specified or mentioned in tsb's. Many thanks guy.
Gotta love the mid year engineering change.
Mazda had a period back in the 80's where you had to order parts on VIN number ánd year and month of production, as the mounting holes on parts like fenders seemed to shift a few millimeters almost every month........ how stupid can it get? You buy the part, hold it in place and it seems to line up just fine, have the part painted and when you try to mount it, the bolts just don't fit.
probably a supplier change, and someone started making the shutters wrong.
or there was an actual legit reason to change it.
That has been kicking my but for two weeks solid on a multitude of cars. Why on earth did Chrysler think it was a great idea to put so many options on 300 and Charger brakes? Even with the VIN it only narrowed it down to four. Then the rear control arms on them is about the same story.
"Extra care in engineering, Chrysler Corporation Cars, Chrysler Corporation Cares."
For you youngsters, that is a musical tune that was in a Chrysler ad campaign from days past. Many days past. So many days past they have obviously forgotten the tune.
I remember that. I am two quarters, two dimes, and a penny old.
It hasn’t been that Chrysler since the 1998 takeover that SHOULD have been stopped in its tracks by the FTC.
it hasnt been true since the 60's
so old in fact they forgot how to spell it...? S-t-e-l-l-a-n-t-i-s..??wheres the "H"?
Right... because not a single manufacture has ever changed wiring, or components.
Grilled shutter. Active Overheating System. Mr. O never doubt the manufactures ability to not say anything about changing the product.
Fail open. Nice try.
Gotta hand it to Eric. He made me the mechanic I am today. Him and some of my other buds on UA-cam like scanner danner and Ivan. Lots of wisdom and experience going on in their videos
The is an old saying to the effect that knowledge is wasted unless shared.
All great dudes to learn from. I also like watching Hayes Mobile Auto Repair as well
Thanks! Another great video. Always learn something new.
I noticed your "wearing" your readers. Good move. Please accept this small donation towards buying a pair with magnetic nose bridge. I found them to be more comfortable and less likely to snag on anything. For that sophisticated mechanic's look 😊
One of my friends has the magnetic ones. His are the only ones I've ever seen.
* you're.
Good communication needs to be addressed at engineering. Oh, they just let go of their engineers! No joke!!!
I don’t think I will ever buy another stellantis product. One was good but the newer ones seem to be just junk!
I'm a mechanic down in Tennessee and have run into that exact problem! I appreciate your time
Good stuff Eric! What they should do is include a male-female adapter that changes the wiring using a connector that connects between factory wiring and the new part to change the wire layout so if it's needed, it's included. But that would require thinking and we all know OE's... Cheap and "no thinking" at all!
I was going to reply with the same comment! Why in the world would they not include either instructions on the possible need to repin along with the blank plug, or include a short inline adapter? Either one should have been included with the new AGS, especially if they no longer mfgr the AGS with the old pinout!
@@RickOSidhe Two words: bean counters
$30, for a new harness. $32, for an adaptor..
Heck ya! We got the old school opening! I sure missed the " Hey there viewers! Welcome back to south main auto channel."
I always hear "self made auto channel" and to me that name seems to fit.
@@jhonditch4269I always joke and say “self made” when he intros. Haha!
Chryslers what a POS car company 😂
$$$$$$...that's why.
His first videos he called himself Dr O. Watch one for a few minutes. He was shorta nervious and less grey too.
Hey Eric, you forgot to beep the horn on the 3rd restart
Contact!
"Hey, it's THAT guy!" One of my faves, always makes me laugh my ass off.
Great video! To answer the question: chrysler screwed up. This was an oopsie!lol! When they moved from the manufacturer in India to the cheaper one in Pakistan in 2018, they got what they paid for...
You had me at grille shutter , amazing technology from the 1920’s
Indeed Rolls-Royce did with simple bi-metal strip thermostat.
@@andrewwmacfadyen6958 We can't have that! it is too simple and reliable!
🤣
I had one on my John Deere "B" tractor from 1948. No water pump, thermosyphon only -- so no thermostat, just the manual grille shutter.
Yes...I believe they used those shutters on the older cars such as Rolls Royce in the day prior to the invention of the coolant thermostat and pressurized cooling systems.
Had a guy stop yesterday with a 09 youkon. He is a retired shop owner. His wife woke up went to leave for work and no headlights. She took his truck and told him to have it fixed when she got home. He stopped at my shop and told me 60 dollar bulbs replaced 3 months ago blah blah blah. I said did ya check the bulbs. He had a spare so we plugged it in. Wala let there be light. I explained to him those vintage gm eat bulbs and the fancy pants bright bulbs don't last as long. Also that good and new are 2 different words. Old dogs can learn new tricks.
What do you mean "they don't last as long." Why, I have a set that has the little fans on them that cool them to insure they last longer. They lasted all of a year. They did put out some serious light but you are correct they don't last as long.
My neighbor has a Subaru in which you have to peel back the bumper cover to replace bulbs. After she bought "fancy" bulbs from the auto parts stores for $50 for the pair, I got tired of replacing them after they went out a few times. I bought HD bulbs from the Rock for like $4 a bulb. Its been fine ever since. And I polished up the plastic headlights so she could actually see at night. 🙃
Y'all are learning the difference between upgraded and better
@@mph5896I have also problems with milky headlights. In Germany it's actually not allowed to do this but I don't care. On the other cars they never get milky
It is voila a French word, not wala lol
Eric O, that was a great case study highlighting the power of service information (SI). It's puzzling to me why some shops still today don't invest in service information (SI), considering how valuable they can be. Just think of the time and money it would've saved this used-car guy if he had SI. We're all concerned about how quickly we can get the part and how fast we can install it, but often overlook the importance of verifying the repair.
Trouble is SI costs $$$$ and sometimes SI is brand specific so you spend $$$ for GM, $$$ for Toyota, $$$ for etc. You have got to consider that is the $$$ worth the use you will get out of it? Used cars are generally polish the turd and sell it. Do the obvious and ship it. They will not take the time to diagnose and use service data.
With respect Mr O, you would have found that without service data - because you'd have kept going until you understood the problem. Thanks for the videos.
Another wonderfully designed American car!
It's Chrysler. Probably their grill shutter supplier was replaced mid year and the new low ball one pinned it wrong so Chrysler, wanting to do the right thing but being out voted by the bean counters said "Ship it wrong. We'll change the harness with a bunch of cuts and splices to save 8 cents a unit". And that's what they did.
Bruh. Boom. Thanks for being here man ...
Thank you for going thru this. I was just going thru this and you helped tremendously in finding i needed an updated plug that our parts supplier had no clue existed. Thank you for posting problem childs.
Yay! You're wearing your most important tool!
I love watching your channel and videos. I think it's great what you do. I have been a mechanic for 30 plus years And have worked for a family owned business for the last 27 years. I really hope to 1 day open my own shop. I love knowing what I know and I Can't get enough of learning more. Keep up the great work!!
Is it any-wonder SMA is the only utube vehicle mechanical repair site I subscribe to.
Mopar wants EIGHTY FIVE DOLLARS for that little harness cross over connector!
Me & a Dremel would be fixing that problem for ZERO dollars :)
for $85 I'd go through the hassle of pulling the active shutters out and re-pin it on the part side.
but then i'm insane. :D
kept try to figure out why Eric could not de pin the other end, and mix his own pattern. Still puzzles me.
@@amunderdog mentioned that in another comment. probably would have to pull the unit out, which means taking the nose off.
if it were me, I'd have done it. but i'm not a shop. "you touch it, you own it." applies. if he broke something else in the process, well now he has to replace it on his dime.
@@amunderdog He could have...BUT...he wants to keep it OEM as possible for the next guy...That is why...He always does things as correct as possible...even though an easier cheaper way is at hand.For a diy guy it wouldnt matter...but for him it does..
I was thinking the exact same. I have done the exact same. Shove it in the hole, make sure you have good contact , then backfill the hole with a sturdy rtv. I wouldn't pay the $85 for the adapter. You can bet that is what the used car lot will do.
Once again, glad I own a 45 yr. car.
Had something similar with a fuel tank pressure sensor on an Expedition. Would have had to drop the (full) gas tank to access the sensor and re-wire the pigtail. So I cut the harness open at the PCM and swapped the wires there!
Love the used car guy specials
Been watching for a couple years and this is absolutely one of my favorite channels! Thanks for sharing; I’ve learned quite a lot!
The power/knowledge of the Internet ... If your dad could see the tools his son has today
The thumping behind the dash after turning it off is the recirculation door actuator. They fail all the time on those RU pacifica/voyagers. You can see it moving back and forth trying to find its home position with the glove compartment out. Also, chrysler loves to change connectors and pinouts. I think OEM charger/challenger/300 fuel pumps come with a connector kit and I've had to change to a completely different connector when replacing a fuel rail pressure sensor on an RU pacifica.
On vacation in Poland, and I still can't miss S.Main Auto episode👍🏻
Jeeze, auto shutters . Imagine how well that system will work after five winters in the salt belt .
For what do you need this junk anyway?
So engineers can exhibit their ability to design failure prone levels of complexity and the manufacturer can claim 0.001% better fuel economy with faster engine warm up ?@@imtheeastgermanguy5431
@@imtheeastgermanguy5431 It is to help the heater blow hotter in the wintertime.Closed shutters allows the water to get hotter.Its actually quite helpful in that respect.Imagine 10 below at 70mph shutters open as opposed to closed.Much warmer heat in the cabin shutters closed..
Yes or when ice forms on those plastic parts and the motor and linkage is trying to move them. LOL
@@djsi38t hmm makes sense but a thermostat is doing a similar job.
I remember one of the CDJ(Chrysler/Dodge/Jeep) promotional Slogans from the 90's "It's a Jeep thing, you wouldn't understand" that has stuck for me at least, & rings so true to many things they do... 😅
Excellent figure it out repair. Massive prompts. Thanks for the video.
I’m believing your a electrical wizard. 🧙♂️
At 7:55, "I would assume it would have come with this paperwork; they can't be selling these things and NOT telling people." Why just the other day I was asked at the dealership for my VIN for my vehicle. I keep it conveniently located in my wallet. I also try to keep in mind some specific knowledge about my vehicle. For example, I have a Ford with a Saginaw steering box; you just never know when those parts guys are going to ask for that information. I would have never for one single second ever thought any company, especially a highly reputable company like Chrysler, would ever make running changes and not tell anyone. The best part: Eric was able to keep a straight face while making that statement. GREAT VIDEO!
Christ Ler is no longer what it once was. and jeeps are worser than evar
Paperwork does come with new shutters. Unfortunately people toss them thinking its install directions. I do these all the time for body shops and keep a ton of these connectors on hand and the replacement has all 4 pin locations open. No splicing needed as its just a repin. If you have a good parts guy they will sell it or at least ask if you need it.
You're a rare breed. As a parts guy most people have no clue of even what make of car they drive or the year. I get hit on a daily basis with people that do not know the year of the car, engine size or Sub model. Then they get mad because you can not look up the parts.
@@andyd9900 At most parts suppliers in the UK, all you need to know is the vehicle registration number (= license plate number), as they have access to the central database of vehicle manufacturers' specifications for each individual car.
I'm glad you like puzzles.
Yeah FCA has been doing that lately. I had a jeep patriot 2.4 L a couple months ago the customer changed the throttle body on then it wouldnt start. He used an oem throttle body from chrysler and it came with a new connector and paperwork as well. He wired it in one wire at a time not realizing chrysler changed the pinouts on the new throttle bodies. He called me so i went out and troubleshot it, and wound up comparing the oe wiring diagram to the diagram on the paperwork he got and found 3 of the wires got changed around. Once i fixed it and wired it in proper, it started and all codes cleared when i cleared it and did the throttle learn.
At the end of video ,do a recap say clearly steps start to finish..problem , steps to fix…Thanks Eric..U R # 1.
Why on earth would the parts guy sell him the post 4/18 shutter and the pre 4/18 plug? If both parts are new that's on the parts guy.
Yep. u nailed it !
why? in the words of Bill Clinton "because I can"
Yeah I'd be getting the right one on the house in that case.
Cause they ordered the wrong parts and the parts guy never read the update. ‘I don’t get paid to think’
@@Boga217 no one can decipher which ones may be correct
In my 38 years in HVAC, this happens because the OEM supplier makes a change without prior approval of the manufacturer! In some cases all associated cost may be charged back to supplier, but that responsibility chain ends at some point and here we are! If the OEM supplier had to pay every shop bill everywhere ! Things would change! It’s always amazing to me “they” have a reason for the change that of course benefits them! Too many people conveniently forget the person that bought the product, after all they aren’t important! Until the pink slips show up and plant closes! It’s all of our responsibility to lookout for the end user!
Hi Eric George here from Canada, Yes I agree with you on dealerships they just want our hard earned money, was talking to fried he had a ford explorer took it dealer because warranty wasready to expire he wanted oil change or just regular maintence he said , but he said he told them to do an inspection on it, because it was close to running out, they told him they could inspect it until he had a complete rotor and brake job, he ask what that would cost they told him 2000 dollars, he told them he wanted a second opinion, told them to just change the oil,/ so he comes home and takes it to a local shop here ,we only have two here,// they check his brakes and rotors and told him there was nothing wrong with his and they did not need to be changed, he said his warranty is gone so he will not be going to dealership anymore,/ as you have mentioned before they want to see you stuff you do not need, thanks Eric , always watch and find your videos very interesting, and you explain everything out with lots of details, keep up the good work, if you were running a shop near me i would be a customer of yours
Who knows, there may have been something in the box mentioning the update, just no one ever pays attention! The number of bricked $3500 GM radios I see shops installing because they don't read the bright yellow sticker on the box saying "DO NOT TURN THE CAR ON." ;)
On the off chance this Pacifica finds its way back to your shop with a non-op AGS and/or an AGS code, there's an AGS cycle counts reset under Special Functions in the PCM. Good practice to do it anytime the shutter is replaced; I've seen quite a few go wonky a week later. :)
I reset it before it left 😉
0:10 Wish you could reset my sleep schedule. After 3 bladder cancer surgeries, I can't sleep worth a crap anymore.@@SouthMainAuto
Note to self. "just because it's new, doesn't mean it's right."
I've learned so much technical stuff on this channel, thanks Eric.O & Co. I hope you get to a Million subs soon.
Was fighting something heavy and let out a "mother of pearl" which helped, then immediately thought l,where did that come from. I realize now it was good Ole sma.
I tell my customers, male or female, "There's yer problem lady!"
@@farmermiyagi1338I’m in the home oxygen business. When I get called to a home where an oxygen concentrator is malfunctioning; I’ll think that in my mind when I find the problem after troubleshooting. Haha!
Between Eric O, Derek B, and AvE...my vocabulary has been forever changed. Honestly, Eric should just do the right thing here and pretend he never saw it. LOL
@@WreckDiver99 I keep a file of the EricO sayings. Love them. I use them on the brother in law who isn't worth the air he breaths.
@@GunfighterWyoLOL! My wife is always "WHERE did that come" when I say something like "Mother of Pearl", or "Moses Sandles". Yesterday I had to replace a kitchen faucet and yea, eww. The base of that cabinet is rotting out after 25 years of abuse, and I said "I'm just going to do the right thing and pretend I didn't see that". She wasn't too impressed...LOL.
As a mechanic on the collision side, I have done these many times
Eric O. you're an editing machine!
Weather was crappy outside so I took advantage of it inside lol 😂
@@SouthMainAuto Well, thanks for all of the videos. First time in a loooong while I won't be able to watch everything on release day.
Thanks for keeping the junk cars running and the rest of us entertained/educated!
Great Saturday morning. Another SMA video. Always entertaining and informative.
Reminds me of Ford turn signal switches for late 60s early 70s cars. They came without the wires plugged into the connector because they had to be fed down through a tube in the steering column. The instructions were to cut the original connector off and plug the wires on the new switch into the new connector using the original to follow the color code. Unfortunately the same color wires weren't connected in the same way on the new switches. When the brakes were applied the turn signal indicators in the dash would come on as well both front turn signals.
"Can smell that used car slime" -- quote SMA of 2024
I literally just went through this exact job today. Too bad Mitchell didn't list anything about this that I could find. Shuffled the pins around and works again. Good stuff! 👍
Nice work!
In the intro, Eric O says, "not all auction cars are junk, but all junk cars are at the auction." The truth of this statement is that the "Used Car Guy" has been sending his purchases to SMA for over a decade to my _certain_ knowledge. Remember Viewers if the Used Car Guy is still in business after ten years then he is a good businessman. The Used Car Guy _knows_ Eric will fix his cars so he can confidently give his customers a guarantee.
I was floored when I ran into this a year ago, I just checked my schematic and compared it to a newer one and found the discrepancy. I was glad to have my si that day.
I had the same issue with aftermarket side mirrors on a 07 F150, the came wired incorrectly for my truck, swapped the wire connectors to match the factory plug and alls good. Keep up the good work, and thank you for the entertainment.
Happy Easter to SMA! Waiting to watch kid search for eggs. And now watching a SMA production! Better then the Easter Bunny, Eric O. Keeps going and going! Thank you!
There is always something very valuable shared here! So happy to have gotten rid of cable tv and watch you tube and actually have socially redeeming content. I subscribe to some of those you also watch, they too are very skilled.
Your old instructions always prove themselves. Test and verify! Great video and showing the need for good information to verify. Thanks and have a great Easter
Good catch Eric!
Chrysler messes it up. Eric slaps it and its fixed. Job well done, now can we get you to run for President?
Thank you Eric. Great video as always!
Great channel. Quickly became one of my favorites. Keep up the excellent content. Awesome job. 😊
Wow... That's insane. You'd figure if a dealership sold it to them, they'd look it up by the vin getting the build date...
you, are responsible for your life,, not the guy behind the counter.. or dmbasses, as they are today.. no fkn idea..
Thank you SMA. Appreciate the video.
As soon as your said they sold him the shutter & new wiring harness I knew it was going to be the harness. This has happened to me more than once working on cars. Some things on cars they shouldn’t change. If it’s not broke don’t fix it. I’m sure it was to save “them” $ not us.
Thanks for the video. Enjoy the figuring out wiring problems. Those are the ones I hate to work on.😮
I wonder how many other SMA viewers have their very own collection of Rock Auto magnets. Just spotted your locker and busted out laughing because I was talking about parts the other day and made reference to the Rock. My pal with the parts house has a fridge completely covered with them. When you gotsta have it and the normal channels aren't producing---ROCK ME!
Wow crazy Chrysler's wonky parts game. Figured out by Mr O nice job!!
Love these whodunnit analyse and diagnose video's. That scope is such a handy little tool.
dont beat yourself up ,eric. the day before i retired i was still learning about my job.
Send the dealer to Wilberts for the correct connector 😀
Some shady used car dealers would just leave it patched up and ship it. Let the new owner pay for the proper harness when throws another code.
Eric I think the first logic step Is two open and close the grill and if it doesn't complete that step, it Throws throws the code. Don't have any proof other than the name is active Grille monitor.
WFS EHS '63
Thanks for all the content!
Thank you for posting a link to that uScope!
I saw this happen with the old Chrysler K-car series involving the taillight wiring. Good show😊😊
That seems to me like a contracted-out part that got spec'd wrong, or the manufacturer read the spec wrong, then they had 100,000 of them coming down the pipes and just rolled with it and called it an engineering change rather than a f-up and fixed it in the harness.
Great work Eric
Nice to see you’ve discovered the power of the headlamp! It puts the light where you’re looking! And that’s all you need…
Hi Eric, Like most dealers they don't want to carry 2 different parts for the same option,so you spend your time and money to fix it! Can't build it right don't build it! Mid year changes should be taken care of at the time of the change by the manufacturer! My opinion. Fat chance of that happening!😵💫
Awesome job, and it shows a dedication to your customers staying late getting it done. Stay safe, and God bless
Like as always Mr. O the first thing i learned with you as a teacher, is even looking at the car make a small case study on the problem. Use everything i can like interwebs, youtube, scan data, trying to make me a head before entering into the job. But sometimes i feel to impatient and want to wrench right away !!!!
Very interesting. Somehow a couple of my shutters broke off on my Pacifica and that happened 50 thousand miles ago. It works perfectly. Love your show.
From Iowa and salty roads.
Wow, it's a little after 3 AM on the West Coast. You must get up early.
Ivan at PHAD came across something similar when someone had an aftermarket fuel pump installed in their Dodge Charger.
Nice catch Eric. Have a great weekend! 🇺🇸
You are the diagnosing guru. Learning a lot from your videos. Thank you.
That scope is a 25 buck amazon special DSO-138 in a fancy box. not that it is a bad scope. I use one for my low volt electronic projects and it works great.
How you charge it up and is it good for the private use?
I was surprised that they are so low priced. I still have my 40 year old scope which I haven't used for years. Wish I would have taken that money and invested it in Google or Facebook's IPO. Then money I paid for it invested would have made me a wealthy individual. I think I paid $400 for it back then. Of course it does a lot more than these $36 jobs, but only in accuracy and frequency response.
This is why you are the man! Keep doing your thing!
Thanks for the video Eric, You fixed it again.
I've had a little DSO Nano with BenF firmware and a Quad DSO for years.
They're a step up from a logic probe. For some reason it's easier for me to wrap my head around the waveform on a screen but I don't trust them for actual voltage and frequency measurements.
Access to information is key. Good stuff..😊
Funny I asked you about this model a few years back. Glad I listened to you!!!
Another one of your great videos. Thanks for the info and for sharing.
Wow, great discovery, as I know dealers are not honest at all. Your customer is very blessed to have you there for him. Take care, thanks 😊
I bet you rock at playing "Clue". Keep up the great videos.
Thank you so much man I love these
Your little scope was very helpfull! Why manufacturers choose to change a pin-out or wiring harnas between two modelyears (applying the same equipment parts) just pokes my brain.
Thanks SMA for the video. I had always thought the used car guy went to State Line Auction near Waverly or the one in Rochester, I never did imagine he had a car auction that close to his lot, now that is convenient.