Garbaruk 10x52 Cassette Issues - Warranty Replacement Case?

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  • Опубліковано 2 січ 2025

КОМЕНТАРІ • 103

  • @tom10crafted
    @tom10crafted  11 місяців тому +2

    Scott Spark RC Pro 2022 Reviews:
    After 3000km: ua-cam.com/video/cKzVGt4sWNY/v-deo.html
    After 7000km: ua-cam.com/video/0V7B8Tq5cpE/v-deo.html
    After 13000km: ua-cam.com/video/rdA2A6DlBtI/v-deo.htmlsi=oaLrHzTqRPLvyS7p

  • @COOLBIKEyt
    @COOLBIKEyt 11 місяців тому +13

    4 days of waiting for the warranty to be considered, and a new cassette to be shipped. This is exceptionally good customer service. Well done Garbaruk :)

    • @tom10crafted
      @tom10crafted  11 місяців тому

      Sorry to hear that! Did you experienced the same issue with the cassette or something else?

    • @COOLBIKEyt
      @COOLBIKEyt 11 місяців тому +2

      @@tom10crafted No, I mean that Garbaruk solved your case in 4 days, which is a great result compared to other companies.

    • @tom10crafted
      @tom10crafted  11 місяців тому +1

      ​@@COOLBIKEyt ahhh, I thought it was irony of you waiting 4days with no response, hahah! Indeed, I was surprised by such turnaround - and probably mostly by shipping time - it was before-christmas period, deliveries usually are busted in warehouses like hell:))

    • @COOLBIKEyt
      @COOLBIKEyt 11 місяців тому +2

      @@tom10crafted Exactly, I noticed that too. That's why, in my opinion, they handled tit extremely quickly.

  • @undermeadow
    @undermeadow 11 місяців тому +10

    Mistake - Garbaruk cassette is manufactured from the hardened-steel monoblock not aluminum! That is huge difference. Only the 52-teeth cog is from aluminum alloy.

    • @tom10crafted
      @tom10crafted  11 місяців тому +1

      Thanks for a spot!!!
      Aluminum 7075-T651
      Chromoly steel, nickel plated

  • @Cylcopath_GR
    @Cylcopath_GR 11 місяців тому +2

    I had problems with that cassette too.
    In last models they have rework gears for flawless shifting.
    I just received the new cassette from warranty.but i have not mount it yet.

    • @tom10crafted
      @tom10crafted  11 місяців тому +2

      Was it also bent in some way like here, or else? I wonder if this comes as a result of power/shifting on load, or something else:)) Purposefully I don't do that for certain, but... We all been there:D

    • @mtbboy1993
      @mtbboy1993 11 місяців тому

      I'm not sure but I've not manged to bed this cassette. Everything is straight. So far bes performing cassette I've had. But I will see how it does after lots of riding. ​@@tom10crafted

    • @Cylcopath_GR
      @Cylcopath_GR 11 місяців тому +1

      @@tom10crafted i just check the old one.not bend at all.just not swift right.

  • @iffy_too4289
    @iffy_too4289 11 місяців тому +1

    Thanks for this video. I have had this issue with a Shimano SLX 12s cassette. Could not index the gears correctly, and spent hours trying EVERYTHING, with same symptoms as you stated. After switching out to the OE Sunrace cassette the problem went away. Just checked the SLX cassette and it has a slight bend to it, similar to the black garbaruk you have.

    • @tom10crafted
      @tom10crafted  11 місяців тому

      Good to know you narrowed it down! For me this came as a surprise🙈

  • @michiganstate149
    @michiganstate149 11 місяців тому +1

    I've had issues with 2 of the 6 I've used. 1 cracked between the bottom 3-4 cogs on the carrier after 1 ride (material/manufacturing defect?) and 1 had the 2nd smallest cog that wouldn't stop clicking even when all other cogs were flawless and derailleur and hanger were straight. Both were warrantied. The other 4 I've ran well. 1st one died after about 2700miles, the other 3 are fine still. For the bolts, I've Loctited them all from the get go and never had an issue.

    • @tom10crafted
      @tom10crafted  11 місяців тому +1

      Now you have some history with GRBK! 😎

  • @KurtisPape
    @KurtisPape 11 місяців тому +1

    I built up a gravel bike with a Garbaruk 11 speed cassette, sram force derailleur with a garbaruk long cage mod and it simply didn't work correctly no matter how much I tuned it. I ended up replacing it with sram eagle and a 'ratio' shifter mod, it fixed and now my bike was rideable but still not 100% right under high load, ended up being the derailleur hanger got bent in shipping. It still shows that sram eagle could handle the slightly bent hanger but the Garbaruk cassette couldn't handle it and the setup needs to be perfect.

    • @tom10crafted
      @tom10crafted  11 місяців тому +1

      Can't agree more about setup needs of perfection - if something is just slightly off, the hard time of timing the gears knocks at the doors

  • @LaurentiusTriarius
    @LaurentiusTriarius 11 місяців тому +3

    Glad they used bolts instead of rivets I've had issues with riveted cassettes, at least you can tighten the bolts 😂

    • @tom10crafted
      @tom10crafted  11 місяців тому +2

      The funny thing is that when you don't expect that there are bolts, you don't even look for them to be checked, haha! but yeah, this might also helps to make colored versions more easily.
      Yet, doesn't seem that they would be selling biggest sprockets separate

  • @Joyrod
    @Joyrod 11 місяців тому

    I have the same problem with my Garbaruk cassette. I suspect it is from the first installation. That spacer through the middle of the cassette is initially a bit loose, maybe more on some cassettes than others. The first time the lock ring is torqued the spacer is not loose anymore. I believe the slack is not taken up evenly through the cassette so the derailleur can only be tuned to half of the gears.

    • @tom10crafted
      @tom10crafted  11 місяців тому

      Which of the spacer you are referring to?

    • @Joyrod
      @Joyrod 11 місяців тому

      The black tube in the centre of the cassette. It is in the FAQ on the Garbaruk website that it may rattle until the cassette is tightened.

  • @kkostasgr
    @kkostasgr 11 місяців тому +2

    Recently bought a microspline Garbaruk 10-52 cassette. Had problems day one when shifting from the 12th gear to the 11th gear. The chain just didn't engage to the cog a bit randomly. Replaced three chains but nothing. I've opened a ticket to the seller and we started a very big back and forth troubleshooting sending videos. Garbaruk at first tried to evade the claim by saying that my hanger is bent, the B tension is wrong my cable is lose etc etc. Took me about 20 days to prove and push that the problem is with the cassete and I've spent money buying new shimano cassete since I couldn't train or race on my bike. Sent videos to the seller with other cassette working and eventually the claim was accepted. Now I am waiting for the replacement.
    Note: I went through all that using my own bike cave and tools and I also visisted and consulted my trusted mechanic that he also concluded that the problem was the cassete. Imagine being someone with limited mechanical skills. Someone could have ended up swapping the entire drivetrain and spending tons of money due to the negligence of garbaruk accepting their fault.
    Bottomline: Garbaruk cassette never again.

    • @tom10crafted
      @tom10crafted  11 місяців тому +1

      Thanks for sharing! The issue I faced look very much like you described - chain was not going off 12th and was being stuck at some sections.
      Did you happened to find out whether it also had swing once removed?

    • @kkostasgr
      @kkostasgr 11 місяців тому

      @@tom10crafted No, actually it never crossed my mind to check the cassete for this wobble that you did. Possibly the problem was this because my cassete was randomly engaging and in my mind this could have caused the problem. I have returned the faulty one back to the seller and I am expecting the replacement one that I will perform your check before installing. Hopefully it will be ok this time but it seems that this one is a known issue for garbaruk that they are trying to hide.

    • @tom10crafted
      @tom10crafted  11 місяців тому

      @@kkostasgr fingers crossed - but probably getting money back would be wiser choice, if applicable

    • @kkostasgr
      @kkostasgr 11 місяців тому

      @@tom10crafted unfortunately r2bike didn't offer a refund but they shipped the replacement right away instead. I wish the replacement will work this time because I can use a couple hundred grams reduction to my rear wheel😁

    • @kkostasgr
      @kkostasgr 11 місяців тому +1

      @@tom10crafted Got the replacement today. There was no wobble as with your case in the video. Shifting is great as expected on the repair stand. I will go for a spin tomorrow to check everything out. One thing I've noticed, my previous box had a colored sticker with a pen mark on it usually like a QC or PN. The previous cassete had a redish colored sticker and this one has a green one. Any thoughts on this?

  • @freedomandbike
    @freedomandbike 11 місяців тому

    Hey! I am using Garbaruk SRAM 10to52 without any Problems. Very Happy about the colorfree Version. Changed pulleys to those from Garbaruk for XXL eagle, too. Less axial Play.

    • @tom10crafted
      @tom10crafted  11 місяців тому +1

      Hey! By no means this video is to have something against Garbaruk cassettes - it can happen to any. Most likely, for lightweight things - more often. It's just what has happened to me, might happen to someone else too - and in case if it does, then it will be clear what to do:) How does the pulleys works - are they bigger than originals for SRAM as well?

    • @freedomandbike
      @freedomandbike 11 місяців тому

      @@tom10crafted Hello, if using the original Rear Derailleur Cage for SRAM XX1 eagle only 12T + 14T is possible.
      I have mounted now the garbaruk Rear Derailleur Cage for SRAM 11/12-speed together with 12T + 16T.
      Because of this ugly cold weather I still have no experience yet.

  • @GokkunGuru
    @GokkunGuru 11 місяців тому +2

    Does that mean Garbageruk’s manufacturing tolerances are sloppy?

    • @tom10crafted
      @tom10crafted  11 місяців тому +1

      Or maybe I have enormous amount of power in my legs?! haha! Not sure for the actual reasons of this tbh

  • @Dryb1as
    @Dryb1as 11 місяців тому +1

    I used 3 Garbaruk cassettes and I had a problem with each of them.

    • @tom10crafted
      @tom10crafted  11 місяців тому +1

      What sort of issues it was?

  • @zenfully13
    @zenfully13 Місяць тому

    Hey Tom, encouraging video!
    How is the new Garbaruk 10x52 replacement doing today? Any major complaints?

    • @tom10crafted
      @tom10crafted  Місяць тому +1

      Hey, thanks! Actually still laying in the box and waiting to be added on the bike 😅 In the meanwhile uaing one more XTR😇

  • @Silkl4sh
    @Silkl4sh 11 місяців тому +8

    Quite frankly I would've never switched XTR for garbaruk. HG+ is superior to mid tier garbaruk performance. Shifting ramps are terrible on garbaruk and that's the biggest issue to me.

    • @tom10crafted
      @tom10crafted  11 місяців тому +1

      Well, now consider riding overused and worn out XTR or new Garbaruk in a race, and the perspective might change, haha. On the other hand, agree that chain movement, compared to XTR it not butter smooth.

    • @veganpotterthevegan
      @veganpotterthevegan 11 місяців тому +1

      Pretty happy with Zitto stuff. Shifting just as bad as Garbaruk but only about $120😂

    • @Silkl4sh
      @Silkl4sh 11 місяців тому

      @@veganpotterthevegan I'm happy with my X01 cassette. I bought it for $160 and I'm running it with XX1 chain. Hard to find any more durable setup. Shifting is also great.
      I have a spare XX1 rainbow cassette I bought for $180 on a discount, so no surprises and shortcuts for me

    • @veganpotterthevegan
      @veganpotterthevegan 11 місяців тому

      @Silkl4sh I'm honestly happy with the ZTTO stuff. I do have e*thirteen on my racing wheels. They shift a bit better, nearly as good as legit SRAM stuff but they're cheaper and lighter

    • @Silkl4sh
      @Silkl4sh 11 місяців тому

      @@veganpotterthevegan a friend of mine uses ZTTO cassette and he says it's fine. Their higher tier cassettes are pretty good (at least what some people said) but low end are total garbage. I bought one for my commuter and it was so bad I switched to SLX 11-46 right away.
      IDC about drivetrain weight but I love flawless shifting.

  • @DaveCM
    @DaveCM 11 місяців тому +1

    I started to order a Garbaruk cassette but I saw all of the very mixed reviews.

    • @tom10crafted
      @tom10crafted  11 місяців тому +1

      The best way to figure out is to figure out on your own 🤌🏻

    • @DaveCM
      @DaveCM 11 місяців тому

      @tom10crafted I agree. But it is a lot of money if it doesn't work out. I know the SRAM works. Although, the SRAM does cost a lot more. OK. You may have convinced me.

  • @SNS1212
    @SNS1212 4 місяці тому

    Do you find your XTR cassettes creak in the top 3 easiest gears?

    • @tom10crafted
      @tom10crafted  4 місяці тому +1

      I haven't myself, but heard and seen stories where it not fully engages at the location where biggest sprockets connects to monoblock - that could be the cause as well.

  • @gototrails
    @gototrails 11 місяців тому

    Nice video!

  • @mtbboy1993
    @mtbboy1993 11 місяців тому +1

    Not sure why this happens seen a video on this before, but yours is in depth. Mine was perfectly straight. And bolts sere secure. Did not come loose. Great they replaced it. 👌Did it happen after 4idinh it or did it come warped?
    I have 11-50t 11 speed HG.

    • @tom10crafted
      @tom10crafted  11 місяців тому +1

      Hey, as I haven't checked it brand new in the beginning, hard to tell. But based on the fact that new cassette does not have this affect, I would say after riding.

  • @chrisfrolich683
    @chrisfrolich683 11 місяців тому +2

    I have one. its been very problematic. sitting in a box now.

    • @tom10crafted
      @tom10crafted  11 місяців тому

      On which drivetrain, whats the issue?? I assume it is a bit more trickier to setup it for Shimano 51cage than just make a swap on native 52 to 52 on sram!

  • @Paganiproductions84
    @Paganiproductions84 11 місяців тому

    I run xt 11speed and 12 speed on both my xc hardtails

  • @shirtlessGraveler305
    @shirtlessGraveler305 11 місяців тому

    I noticed this brand a few months ago I was looking into finding a lighter weight 11 speed Shimano XT cassette for my gravel bike that runs Shimano GRX one x . My specialized diverge is still to me on the heavy side. It could be because of the battery for electronic shifting. I don’t know, but the weight of the cassettes are not much less than what I already have. It’s not gonna make much big of a difference to spend that kind of money and not have much of a gain or reduction and weight, so I’ll just stick with what I have but it’s nice to know we have options.

    • @tom10crafted
      @tom10crafted  11 місяців тому +1

      Well, just for your interest - XT cassette of 11speed is 400g+. Garbaruk, is below 300g?
      Not saying cassette weight gains matters much, but 100g +is 100g+ - significant weight, especially for a gravel bike.

    • @shirtlessGraveler305
      @shirtlessGraveler305 11 місяців тому

      @@tom10crafted just logged on to Garbunk 300 & 314 +/- 2% . I’ll look into or consider it again see if it’s worth it for me or if it’ll make a big difference or something noticeable that is.

    • @tom10crafted
      @tom10crafted  11 місяців тому

      @@shirtlessGraveler305 apart from weight - nothing else to gain. Well, unless you would go with bigger size than you have🤘🏼

  • @jamescourier1545
    @jamescourier1545 Місяць тому

    That's a super sweet Spark! With Scott being in bed with SRAM, why the XTR drivetrain? I personally prefer bikes without batteries & apps so I chose Shimano M9100 for my build & it has been flawless for 3 seasons of abuse.

    • @tom10crafted
      @tom10crafted  Місяць тому +1

      Going with RC Pro was exactly the reason - XTR. I am not buying electronic shifting idea, EVEN THOUGH controversially - I love technologies, and data. Thus the main argument is the feeling. Same as I do ride manual sports car and would prefer manual over anything :))

    • @jamescourier1545
      @jamescourier1545 Місяць тому

      @tom10crafted i am happy that Scott offers a choice..... Just don't ask Nino regarding which is better 😃😁😆

    • @tom10crafted
      @tom10crafted  Місяць тому

      @@jamescourier1545 Very unfortunately..Not in high end models. Which is a bit shame, and basically leaves no other options as to look for frame/frameset. OR, other brand? :))

    • @jamescourier1545
      @jamescourier1545 Місяць тому

      @@tom10crafted XTR mechanical scored Olympic gold medals for both men & women recently. Enough said.

    • @tom10crafted
      @tom10crafted  Місяць тому +1

      @@jamescourier1545 Now I will have an additional argument, ha!

  • @isidropg9563
    @isidropg9563 26 днів тому

    Hi everyone... I am thinking about buying a garbaruk…i am having a horrible issue with shimano xtr m cs 9101 12v, a terrible noise appear from the begining i tried it in the third gear from the top. And i tried three cassettes and all of them are wrong…shimano sent me in guarantee once and again bad conditions cassettes…did somebody have a bad experience with shimano xtr?? I am getting crazy. Thanks in advance!

    • @tom10crafted
      @tom10crafted  26 днів тому

      Hey, it’s more likely either hanger or derraileur itself, than the cassette..

    • @isidropg9563
      @isidropg9563 10 днів тому

      @@tom10crafted hi there again! after a few weeks, I decided to buy a garbaruk cassette 10-52t microspline due to my shimano crunches issue from the first ride ( i tried three of them) all have the same problem in the third gear from the top, I have to say after 200kms this garbaruk goes great no crunches at all, I spent too much money for desmostrating shimano xtr cs m9101 12s has a terrible issue from factories, people from shimano said my bike was any problem in the frame jjjjjj...I live in the south of Spain and I heard riders on the mountain with the same xtr cassette issues, now I am trying to ask my money back from shimano something very difficult I think. I am writing to inform riders about this shimano issue that happend to me. I hope help somebody! thanks Tom for your answers, great videos!

  • @tom10crafted
    @tom10crafted  11 місяців тому

    I just found a video in polish, where cassette is being assembled.
    Few notices:
    ~ Threadlock IS actually applied, but not on the bolt.
    ~ Assembly of biggest sprocket, in being done in a circular order. Probably the bolts are too tiny to cause any issues, but normally such assemblies are done against, not after the bolts.
    ua-cam.com/video/lO8sV4C3pno/v-deo.htmlsi=yCuRMkb-QZJziQD-&t=551

  • @Ropetable
    @Ropetable 11 місяців тому

    Shimano Derailleurs work fine with 52t

    • @tom10crafted
      @tom10crafted  11 місяців тому

      Thats true, but setting up B tension is crucial thing in order 52T to work flawless. Which, causes more tension to the derraileur at the biggest sprocket, too:)

  • @Sayan_here
    @Sayan_here 6 місяців тому

    Brands are always nice with influencers and youtubers for obvious reasons, this may sound controversial but it is what it is.

    • @tom10crafted
      @tom10crafted  6 місяців тому

      That might be true with bigger audiences, but when someone pretty much unknown gets in touch (me) - I doubt whether they google out before sorting the issue. Nor I am associated with them in any way, though🤘🏼

  • @MtbPoland
    @MtbPoland 11 місяців тому +1

    Garbarage 🙂

    • @tom10crafted
      @tom10crafted  11 місяців тому

      It would be Garbage if failed after few rides :p

  • @apuokas80
    @apuokas80 11 місяців тому

    Purple Garbaruk could look better on your bike, but as you said. I have no taste :D :D :D

    • @tom10crafted
      @tom10crafted  11 місяців тому

      Thats not what I said!! :DD Defamation and false facts! :D

  • @testdirver
    @testdirver 6 місяців тому

    the best warranty it's the one your never use like with shimano, they xtr cassette is another level

    • @tom10crafted
      @tom10crafted  6 місяців тому +1

      Well said! 🤭 yet XTR’s are not bulletproof either 👀

  • @makantahi3731
    @makantahi3731 11 місяців тому

    new technology, new problems (on my 3x8 , i do not have any problems, just wax and drive)

    • @tom10crafted
      @tom10crafted  11 місяців тому

      Everything has its own purpose and use - so as 1X drivetrain🤘🏼

    • @makantahi3731
      @makantahi3731 11 місяців тому

      @@tom10crafted yes, purpose of 1x is to sell new different thing that is worse than old one😀

    • @tom10crafted
      @tom10crafted  11 місяців тому

      @@makantahi3731 let me know when you get a chance to ride 1X and compare it with 3X - we might see some opinion shifts here 😅🤌🏻

    • @makantahi3731
      @makantahi3731 11 місяців тому

      @@tom10crafted i will never have 1/2x on mtb, because: 3x lasts longer, it is free for me, i have parts for it for 3 lives, but i drove behind 1x driver and he had problem to shift fast from 12. gear to 1. , because first was downhill and then started steep uphill, he had to force shifting when he almost stopped, i shifted in 2 seconds from 24. to 1. gear😀

    • @tom10crafted
      @tom10crafted  11 місяців тому +1

      @@makantahi3731 that is not a problem of system tbh 😅

  • @johnbravo7542
    @johnbravo7542 11 місяців тому

    You get what you pay for.

    • @tom10crafted
      @tom10crafted  11 місяців тому

      How much paying is enough? :D

  • @phillipstewart2031
    @phillipstewart2031 6 місяців тому

    Deore xt is best

    • @tom10crafted
      @tom10crafted  6 місяців тому

      Best quality/price ratio for sure🤘🏼