The sennheiser HD25's Achilles heel - the socket in the earcup

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  • Опубліковано 3 лют 2025

КОМЕНТАРІ • 67

  • @surreptitiousscreamer
    @surreptitiousscreamer 3 роки тому +1

    I've been talking to Sylvia on your Ebay Store, asking if the old damping kit was going to be in stock again, now I now why it isn't, so thanks for that. I have an old set and a new set of HD25s, I was hoping to dampen them both but I was too late *shakes fist at God*
    I really enjoy this channel, thanks for opening up your world to us.

    • @CustomCans
      @CustomCans  3 роки тому +6

      We are probably going to make a new instruction video showing how to safely open the new ones and then we list them again. We just want to make sure the technique is safe for all the different versions

  • @mippymoo069
    @mippymoo069 Рік тому +1

    I so hope sennheisser see this video as you are absolutely correct. i have the made in romania ones and the springs are giving poor contact prob due to me having dreads before with wax in. This video has really helped me understand how they work and i have taken them apart and im just about to put the springs back in now that i have evened out the spring. I hope it works. Great vid

  • @matthewcarlrose
    @matthewcarlrose 3 роки тому +3

    After having a set of HD25SP's for almost 13 years decided to upgrade to a set of HD25's had them just over 5 years and the connection problem has been driving me insane for the last 9 months!! I have a set with the removable springs and have attempted the fix a few times - seems to improve things but the fault comes back. And its not like I gig them!!! Saying that. I love the sound of them and will probably get a new pair!!

    • @Funkteon
      @Funkteon 2 місяці тому

      Don't buy another pair... The only reason the Germans at Sennheiser won't fix it is because DJ's are suckers for these things and keep buying them, regardless of the issue existing since the first iteration in the nineties. The only way to punish the stereotypical German laziness of the team at Sennheiser is for us guys to stop buying them and move to a different brand of DJ headphone until they pick up their fucking game.

  • @mrhootyhoo
    @mrhootyhoo Рік тому +2

    Just found this channel. Awesome

  • @pastichiorocker
    @pastichiorocker 7 місяців тому +2

    This has been a problem for many Sennheiser headphones. I own the HD 565 Ovation and it's doing the same thing: Sound always cutting out on the right earcup, until I give it a light tap or two. If that doesn't work I have to unplug the cable from the earcup, spray some compressed air into it and then put it back in. That usually fixes it for a couple of days.

  • @rabmccudden683
    @rabmccudden683 27 днів тому +1

    I Bought mine in 96. Love them, really rugged quality, they’ve even survived being ate by my mates dog after a 3 day bender in 99 😅They do cut out quite often but a wiggle normally fixes it. Could u make a video on how to give them a service if that’s possible & it doesn’t kill ur business lol. Also id never thought about modding them before, gonna look through ur videos now for some ideas & maybe get back to u if u sell mods & upgrades 👍🏻

    • @CustomCans
      @CustomCans  26 днів тому +1

      I started DJing in 96... Crazy times. I can see from your other comment that you found the servicing video

  • @RussDnB
    @RussDnB 3 роки тому +4

    Interesting find. Hope you have good luck in reaching out to Sennheiser.

  • @brickred800
    @brickred800 2 роки тому +1

    Mine had this problem, send it back to the shop and they got it repaired, but I acctually don´t know if they changed the driver or did something else.

  • @AndreyAzimov
    @AndreyAzimov 3 роки тому +2

    What do you think about HD 26 Pro? Can you please make a review?

  • @Dannyfr33sh
    @Dannyfr33sh Рік тому +2

    Has the headphones been updated yet?

    • @CustomCans
      @CustomCans  Рік тому +2

      They have made a few updates and we definitely seem to be getting fewer issues this past year.

  • @blazedatchillom
    @blazedatchillom 2 роки тому +1

    Just received my new pair Hd25 happy!! Noticed that the cable that going in the can when the can is at the higher positions about 4 clips and further up tiil the last smaller heads position the clip of the cable touching the headbaand an eventually move that poit with glue that you mentioned,,big disapointent,,have to be very careful !! Hope you check by yourshelf.. thanks,,,same fo senhaiser ,have the rp dh 1200 dj for 15 yeaz no prob ,,thesee i doubt,,,this problem is a cross all mobels,pushing the clips most of the time and eventually getting loose

  • @joaonunosousanetocostacamp2031
    @joaonunosousanetocostacamp2031 4 місяці тому +1

    As you said, they ruined an almost perfect product. Mine just died exactly because of this issue. And now i'm very reluctant on buying new ones, because i'm afraid the same thing happens again. And i had a really, really hard time to get the sockets off the pads, it seamed they where glued into them.
    Do you know if the problem has been fixed? Thank you.

    • @CustomCans
      @CustomCans  4 місяці тому

      I am not 100% certain what they have changed but we have not had any issues for the past year or so so I think it is fixed now

  • @romero_salsa
    @romero_salsa 3 роки тому +1

    I have the latest model and all of a sudden there's no sound coming from the right earcup. Any help would be appreciated

    • @CustomCans
      @CustomCans  3 роки тому

      This video may help
      ua-cam.com/video/EwKvHo2gCF0/v-deo.html

  • @kierenmoore3236
    @kierenmoore3236 2 роки тому +1

    Hello! Just wondering what the glue situation is on your latest batches of HD25s … ?! Have Sennheiser cut back on their goop?! 🙃 Cheers!

    • @CustomCans
      @CustomCans  2 роки тому +2

      Well.... it only really seems to be a problem if you want to open them - if you don't remove the driver they are just as reliable as they used to be. But.. we are still getting issues with people opening the earcups and killing drivers due to the glue.

  • @low3freq
    @low3freq 3 роки тому +2

    I've had my first pair of HD25 since 2007 (replaced 1 capsule last year thanks to the wire problem) but bought a blue earpad pair last November from Sennheiser store as a backup because the price was too good, is there a way to tell which model you have without opening them? Wondering if I have the early 2020 pair or the latest you talk about in this video with the glue. I guess they are the latest revision as the Blue edition are quite recent as with the yellow earpad edition. Thanks for the video.

    • @CustomCans
      @CustomCans  3 роки тому +4

      Yes if they are the blue or yellow earpad version they will have the glue - as I mentioned it is not a problem with all of them and under normal circumstances it should not cause any issues. They should be about as reliable as the original ones - it is just that they could be better without it

  • @guido69x
    @guido69x 10 місяців тому +1

    The funny thing,on my pair of 25´s atm,they play normal when I plugg them in,but few seconds later only left side plays,and this happens everytime I unplugg and replugg them!!!If it was the cable or the connection they wouldnt play on the right side at all,right?And this happens whn I plugg them into any other device!!!

    • @CustomCans
      @CustomCans  10 місяців тому

      1st I would try unplugging the cable from the earcup that dies and re-insert it 5-10 times to clean the socket out. That may fix it if it is an issue with the socket in the earcup. Then I would look at your jack and see if it is slightly bent or damaged, if so then you need a new cable

  • @johnbeton2.0
    @johnbeton2.0 3 роки тому +1

    Absolutely interesting! Thank you!

  • @PakNavarro
    @PakNavarro 2 роки тому

    Hello mate, i have a pair from the newer ones with glue on the driver, suddenly the left driver started to cut out the sound, removing and plugin again the cable didn't helped much so i opened the driver and one of the little cables soldered to the spring broke in half :(
    is there any chance to fix this properly? like desolder that cable, replace it and solder to the spring again ? or is just better to look for a new driver or a new pair?
    i love them just im afraid to buy a new pair and this happening again
    if they are not fixable probably im going for a beyerdinamic 770 pro

  • @gilbertopenatoca1525
    @gilbertopenatoca1525 3 роки тому

    So apart from the glue problem that some of them seemed to present, new ones should be far more reliable than the old ones, right?

    • @CustomCans
      @CustomCans  3 роки тому

      Yes - it think they should be. They should be less likely to get a bad connection in the socket than the older ones.

  • @justpleasance
    @justpleasance 3 роки тому

    Would this problem still be a problem if I decided to purchase a pair of your lovely Uber aluminum hd25's?

    • @CustomCans
      @CustomCans  3 роки тому +2

      The aluminium parts are new old stock so have the older drivers in. There is chance of getting a connection issue with those but 95% of the time it is a quick fix by unplugging and reinserting the cable a couple of times

  • @jonlawrance8383
    @jonlawrance8383 2 роки тому +1

    Using the same pair since 2008, just ordered some cheap pads and headband pads from eBay to replace the ones currently falling apart. Hoping these cheap Chinese copies are okay. The only issue I have is what you're talking about in this video, the only thing I've ever done to temporarily resolve the lack of sound or sometimes unbalanced sound is to give the connectors a little wiggle and they're fine unless they're accidentally touched again.

    • @CustomCans
      @CustomCans  2 роки тому

      I don't know if you have seen the video in the link below but that may help
      ua-cam.com/video/EwKvHo2gCF0/v-deo.html

    • @jonlawrance8383
      @jonlawrance8383 2 роки тому

      @@CustomCans Funny you should say that because I found it shortly afterwards! Thanks for letting me know. As it's not dropping out permanently I may try to stretch the spring a little to start with.

  • @juanmontotougarte515
    @juanmontotougarte515 Рік тому +1

    Brilliant

    • @CustomCans
      @CustomCans  Рік тому

      I think it worked, we have not had any issues with new HD25s this year

  • @Therejectionartist
    @Therejectionartist 2 роки тому

    I had to change the cables after 2 years. After changing, the cable socket on the left can seemed to be faulty, as the sound was just coming and going if i moved the cable or unplugged and replugged. I think they are a 2020 pair, made in Romania. I tried cleaning the sockets with a toothpick and at the moment the sound seems to be constant. I thought the actual driver might be on its way out, but who knows. Anyway they are still great headphones.

  • @MarcelPeterJanssen
    @MarcelPeterJanssen 3 роки тому +1

    This exact thing happened to me today. Something fell on a pair of phones, the ear cushion fell off and the driver appears to be dead... It's a shame, only 10 months old. I know from experience that those earphones survived a lot more battering in the past

    • @CustomCans
      @CustomCans  3 роки тому +2

      1st try unplugging the cable from the earcup and plugging it back in just in case that is the issue. But if they are only 10 months old you should be able to get them sorted under warranty

    • @MarcelPeterJanssen
      @MarcelPeterJanssen 3 роки тому +1

      @@CustomCans unfortunately none of my hd25 cables can make this can produce sound anymore. I'll check warranty possibilities

  • @laurenr7545
    @laurenr7545 3 місяці тому

    Mine basically started being like this about two months after I purchased (I'm not a heavy user). I never went and replaced them or had them fixed 😂

    • @CustomCans
      @CustomCans  3 місяці тому

      They have a 2YR warranty so you should get them replaced

  • @TheDJWaves
    @TheDJWaves 2 роки тому +1

    im looking at your uv pair on ebay, i hope im able to get one without the glue from you guys

    • @CustomCans
      @CustomCans  2 роки тому

      No. All the new ones have some glue in.. But... we have not had any problems for a few months so they may have tweaked the process a bit to stop the issue

  • @BleachFiendOfficial
    @BleachFiendOfficial Рік тому

    this happened to me :X I have tried everything possible to fix them, but I'm sure this is just a manufacturing defect. The springs and solder connections all appear to work fine, I just think that my headphones bent in a bad way and now this wire is broken. It's hard to tell from looking at it, but that's the only conclusion I can come to

  • @JasonSaville-s2k
    @JasonSaville-s2k Рік тому +1

    you can heat the glue and remove it carefully with a soldering iron

  • @Mike-ms6he
    @Mike-ms6he 11 місяців тому

    Mine are finally dying. Bought in 1998 and used daily- I have never experienced issues until today. The kid has idly chewed through the cable.

  • @panyax16
    @panyax16 11 місяців тому

    actually they changed the drivers construction in 2017 - the last irish version. looks like they decided just to make more money selling more drivers separetely as the spares. welcome to the mass market era!

  • @kidsonicofficial
    @kidsonicofficial Рік тому +1

    Weird... You say that Pre-2020 ones weren't made in Romania. But I checked mine which I bought in late 2019, and they say Made in Romania. That's mad.

    • @CustomCans
      @CustomCans  Рік тому +1

      It must just have been the ones we got here

  • @dynagaming2693
    @dynagaming2693 4 місяці тому +1

    After attempting to clean the coils / space the springs out, still nothing. Checked around the glue and unfortunately, broken wires. What a horrible design choice. These things are less than 5 years old, meanwhile other pairs I've had have lasted over 10. Never been dropped, had their own carrying case for travels, etc. Shame there's no recourse. These things aren't exactly cheap and for them to just break like that through normal use has me reconsidering Sennheiser for future headphone purposes.

  • @SensuAudica
    @SensuAudica 2 роки тому +1

    I can see the ones with glue break pretty easily when cramming them into a full backpack :\

    • @CustomCans
      @CustomCans  2 роки тому +1

      Since this video, the problem seems to have been fixed - we have not had any die in a long time

    • @SensuAudica
      @SensuAudica 2 роки тому

      @@CustomCans Do you know if they removed the glue all together?

  • @PlayingItWrong
    @PlayingItWrong 3 роки тому

    How do I hunt down a 2020 set?

    • @CustomCans
      @CustomCans  3 роки тому +3

      I think that will be pretty hard as there is no real way to tell without opening them. That said, we have not had any issues recently so sennheiser may have tweaked the gluing process since this video. I will investigate when we get our next batch in from them

    • @PlayingItWrong
      @PlayingItWrong 3 роки тому +1

      @@CustomCans ty very much, I did notice the blue padded 'limited edition' ones (and the seemingly rarer yellow ones) purport to be made in 2020 (the 75th anniversary they are named for).

    • @CustomCans
      @CustomCans  3 роки тому +1

      @@PlayingItWrong The blue pad and yellow pad ones have the glue in the socket.

    • @PlayingItWrong
      @PlayingItWrong 3 роки тому

      @@CustomCans Ah! Okay, I'll swerve them then, thought I was being clever. Ty.

    • @RovexHD
      @RovexHD 2 роки тому

      @@CustomCans
      Any update on this ???

  • @greggsonic
    @greggsonic Рік тому +2

    This design flaw is called - Planned obsolescence!
    en.wikipedia.org/wiki/Planned_obsolescence