Qantas A380 Business Class Trip Report

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  • Опубліковано 1 гру 2024

КОМЕНТАРІ • 171

  • @j.t.s8618
    @j.t.s8618 Рік тому +14

    I love the Qantas flight attendants! They're just so refreshing and upbeat every time

  • @FraserAtSea
    @FraserAtSea Рік тому +5

    What a beautiful Business product - thanks for taking us with you on this one!

  • @venaautos
    @venaautos Рік тому +4

    I was lucky enough to fly Qantas A380 Sydney-Singapore business class, grew the confidence to kindly see the cockpit, and theg allowed me, was absolutely incredible, I have to save again, but I cant wait for another opportunity!

    • @thedesignairvideo
      @thedesignairvideo  Рік тому

      It's always a magic experience every time you fly. Keep on saving! Hope you travel somewhere incredible.

  • @starwood213
    @starwood213 Рік тому +3

    Very enjoyable video. One day id love to fly business class and I love the A380.

    • @Dreamer10888
      @Dreamer10888 8 місяців тому +1

      I just did, it’s totally worth it. My highlight of my trip was taking business class

  • @sarahp3071
    @sarahp3071 Рік тому +3

    Informative , erudite , critique , well presented with charming energy .

  • @LMays-cu2hp
    @LMays-cu2hp Рік тому +3

    Thank you for sharing your trip review. Being able to go to the membership lounges is nice before and after flights are nice. Flying in Business Class is very nice on the long-haul flights when flyers can.

    • @thedesignairvideo
      @thedesignairvideo  Рік тому +1

      Thanks for watching! Totally agree, nothing beats a lounge!

    • @LMays-cu2hp
      @LMays-cu2hp Рік тому +1

      @@thedesignairvideo Well, have safe travels this summer.

  • @charleshamilton9274
    @charleshamilton9274 Рік тому +2

    Thank goodness I wasn’t your companion on this wonderful journey. I would have simply stayed in the Qantas lounge working my way through the ‘Gin Bar.’ Great video. Definitely subscribed. 👍

  • @missVmilne
    @missVmilne Рік тому +18

    So interesting. It's good to see Qantas using a better seat in Business for their A380 King of the Skies - such a wonderful aircraft. When I've flown with this airline, the crew's unique, relaxed professionalism enhances the experience. Thanks for sharing. Hello from London : - )

  • @life80s
    @life80s Рік тому +1

    Great records, thanks for sharing!

  • @sittinginthebleachers6674
    @sittinginthebleachers6674 Рік тому

    Thankyou for a fantastic review, thoroughly enjoyed your trip!

  • @therealchuckyg
    @therealchuckyg Рік тому +2

    Great video. Been waiting for something like this.

    • @thedesignairvideo
      @thedesignairvideo  Рік тому

      Ah shucks, cheers man!

    • @mxyzptlyk
      @mxyzptlyk Рік тому +1

      @@thedesignairvideo PLEASE! In the name of all that's good, please don't do loo reviews. They are boring and the only part of a review that I fast-forward through. Oh, and the walk through the terminal and Duty Free Shops.

  • @nidgemills1617
    @nidgemills1617 Рік тому +8

    Great review, many thanks. I recently lucked out on a BC flight from SYD-PER on a Qantas 787 & the seat, cabin, crew, food & service were beyond amazing. The seat is the best BC seat I've flown & changed my attitude towards QF which wasn't favourable. I flew back to AKL in BC on Air NZ 787 & their product is hideous in comparison. I feel for those going from AKL-JFK in BC, I'd have claustrophobic seizures! No wonder they're changing it to replicate the QF model. Again, great review.

    • @thedesignairvideo
      @thedesignairvideo  Рік тому +1

      Thanks so much! Couldn't agree more with the above!

    • @nidgemills1617
      @nidgemills1617 Рік тому

      Any thoughts on Oman BC? I'm flying with them soon CDG-KUL.

  • @tally1604
    @tally1604 Рік тому +6

    Aussies love to hate on Qantas, but I find the airline great, even in economy on trans-Tasmanian routes to NZ.

  • @diannewi
    @diannewi Рік тому +3

    Great review of the QF new business class on the A-380. Thanks.

  • @Nicperr
    @Nicperr Рік тому +1

    Great review!! Thank you so much!!

  • @roberthunter6927
    @roberthunter6927 Рік тому +1

    On a long flight, the really good use for the unused lounge would be for some stretching exercises. I also want to grab those Qantas pajamas as a souvenir!

  • @emmo_93
    @emmo_93 Рік тому +1

    Great review I've just found your channel, nice commentary and footage :D

  • @elizabethbryan3821
    @elizabethbryan3821 Рік тому +1

    Great and fair review..thank you😊

  • @DifficultNerd
    @DifficultNerd Рік тому +1

    great video, thank you!

  • @OVTraveller
    @OVTraveller Рік тому +4

    Fair enough comments; my/ our experience with the new business class seat is that it is on par with the Qatar Suite, although missing a door. The new lounge on the upper deck is still a bit like a dentists' waiting room. Upon reflection, the space might have been better used to bring relief to passengers to create a couple of decent sized toilets.

  • @bar10ml44
    @bar10ml44 Рік тому +7

    I can not accept that a drinks trolley isn’t a first priority. Even economy on Thai had a drinks service about 20 minutes after take off.

    • @joshuavergara3968
      @joshuavergara3968 6 місяців тому

      Usually they do a drinks service right after take-off but also depends what time if departure is around dinner time they would usually go straight to supper service with drinks.

    • @WilliamMurphy-b6v
      @WilliamMurphy-b6v 2 місяці тому

      Are drinks the most important perk for you? No insinuations. But please rethink your priorities in life.

  • @pommydiva1
    @pommydiva1 Рік тому +1

    i need to win a lottery so i can fly Business or First Class for the first time. it looks amazing, not only the seat, drinks but the food as well. your so lucky. thanks for the video, showing how the other half live haha

  • @paulkazzer
    @paulkazzer Рік тому +8

    Thank you for a very well presented review. Qantas regards the first meal as supper, assuming most passengers have eaten in the lounge. This explains the lack of an entrée. It’s the same on the late night LAX departures.

  • @pritamkoli
    @pritamkoli Рік тому

    Five star coverage

  • @camomiletea6708
    @camomiletea6708 Рік тому +32

    Having just flown around the world with Qantas and BA, on QF1, QF4 and the BA transatlantic 777, the new BA business class seat leaves the Qantas product for dead. No bad seats on BA, and the food and service was surprisingly good. Qantas run an offering that is very expensive but they fail to deliver value for money. Cheap toiletries bag, the food is getting tired and they need to move Neil Perry on and freshen up the whole culinary experience. The Qantas cabin crew are Allan Joyce’s biggest asset, even though he screws them over on the pay and conditions, and Joyce does really disingenuous stuff like using UK cabin crew for QF1/2 and New Zealand cabin crew for QF3/4. So much for being an Australian airline, when Qantas are employing foreign nationals to work on Australian registered aircraft while all the time preaching how socially responsible Qantas is.

    • @mcguiz
      @mcguiz Рік тому +4

      That's if you get the right plane on BA. If you're flying sitting backwards like many planes you will change your view

    • @duncancartlidgeonline2457
      @duncancartlidgeonline2457 Рік тому +4

      Is this an independent review or from BA ????

  • @Tracertme
    @Tracertme Рік тому +4

    What a shame the food options in the qantas lounge still looked like a warmed up TV Dinner…☹️ hopefully it tasted better.

  • @kevingould6725
    @kevingould6725 Рік тому +6

    Great video and I will be on QF1 shortly. The crew is Qantas biggest asset. As for Joyce I have little to say about a little man. In the past my wife and I was lucky to travel QF1 first class on a points upgrade from business. Of course the service by the crew was first and I felt privileged and pampered. Whilst departing my wife heard a Gloria Glam passenger say “ it’s not a touch on Emirates First” in earshot of the dedicated crew members. Luckily for glam pants I didn’t hear her .

  • @gunvaldsandhaland7757
    @gunvaldsandhaland7757 Рік тому +1

    I Like Qantas A380 New Business Class Product,And I Love The Safty Video.Great Trip Report

  • @rem05033
    @rem05033 Рік тому +11

    What a great reminder for me about how Qantas excels on so many levels. It's been a decade or so since I flew them. This business class product is world class. Great review. Thanks!

    • @thedesignairvideo
      @thedesignairvideo  Рік тому

      Thanks so much! Hope you have subscribed, and hope you fly with them soon!

    • @benlacey6429
      @benlacey6429 Рік тому +1

      It far from excels, have you been under a rock the last 6 months, it has destroyed itself and shatt all over its customers just so it's clown Ceo could get a bonus....which has now thankfully been clawed back. Wake up

    • @rem05033
      @rem05033 Рік тому

      @@benlacey6429 You seem nice.

    • @rem05033
      @rem05033 9 місяців тому

      You seem nice. @@benlacey6429

  • @ManlyHK1
    @ManlyHK1 Рік тому +3

    Not bad at all for a western airline. The beef steak looked really good! I would have loved some Asian choice though, so Singapore Airlines seems to be the better choice albeit more expensive

    • @thedesignairvideo
      @thedesignairvideo  Рік тому

      Agreed, i'd love to see a bit more Asian flavours on the menu!

  • @andrewverinchuk1694
    @andrewverinchuk1694 Рік тому +1

    Love your reviews, thank you. A loo review would be nice

    • @thedesignairvideo
      @thedesignairvideo  Рік тому

      thanks for the feedback, it’s really valid. Promise you’ll have one on the next one 😜

  • @FromtheWindowSeat
    @FromtheWindowSeat Рік тому +1

    Good review. 👌 05:38 “lotions and potions” … someone’s a @DennisBunnikTravels fan. 😉

  • @robertgonzales3936
    @robertgonzales3936 Рік тому

    what time was your flight and did you ask why they didn't serve aperitif ? and what about hot towels? and also did you get two main course or one of them was starter?

  • @joycebanda2029
    @joycebanda2029 11 місяців тому

    Impressive ❤️🦘

  • @relaxingtravel-LosAngeles
    @relaxingtravel-LosAngeles Рік тому +1

    Great job. Hope you get more views and subscribers. Quality of content is very high.

  • @easylifemyway
    @easylifemyway Рік тому +1

    a good experience

  • @CrizzyCrazy
    @CrizzyCrazy Рік тому

    I thoroughly enjoy the new BC offered by Qantas on their A380's. As someone who had flown on their previous BC I was disappointed with the lack of privacy, modernness, and the 2 2 2 configuration they had. Having a 1-2-1 is much more effective and you don't have to worry about walking over someone you don't know because you want a window seat. I do feel they could go a bit further with everything but I am for happier with this layout than the previous one.

  • @johniii8147
    @johniii8147 Рік тому +1

    Definitely huge upgrade of the seat vs the previous one. It was already outdated from the start. Food seemed a bit skimpy and no pre meal was weird.

  • @rc7059
    @rc7059 Рік тому

    Really enjoyed your review until I got to 9.52 which, for some reason I found very awkward - other than that thanks very much for a calm, professional informative account!

  • @iam_nick
    @iam_nick Рік тому +2

    Can’t wait for the new products to arrive, current design is so dated comparing to other airlines business these days. Yes service is brilliant, overall above average really.

  • @camf7522
    @camf7522 Рік тому

    Looks like a big improvement.

  • @MH-gh
    @MH-gh Рік тому +1

    Another superb video with your usual eloquent voice over…as for the Business Class Lounge in the Upper Deck of the A380, with all that dark work panelling and no windows, does it give a “depressing” feel in real life? Maybe that’s another reason it stays empty/hardly used? From watching, it gives that impression🤷🏻‍♂️

    • @thedesignairvideo
      @thedesignairvideo  Рік тому +1

      Haha, thank you, glad you enjoyed it! It's a little bit dark. I think if they put some amazing footage of australia on the Big TV there, it would bring the whole lounge to life!

    • @MH-gh
      @MH-gh Рік тому

      @@thedesignairvideo yes, very good point👍🏻

    • @99falc74
      @99falc74 Рік тому

      I feel obligated to point that there are no widows, as that is how they are built. No A380 has them there.

  • @telephonic
    @telephonic Рік тому

    If im in terminal 3 im always use Cathay Lounge, amazing noodles and buffet there,

  • @manishmodi4501
    @manishmodi4501 Рік тому

    I ageee with you Jonny The fast track is always messing around with the staff and also queues at Heathrow its something i believe all airlines has to raise to BAA every time i go through fast track i give my feedback to BAA managers and airlines managers too.

  • @wiwingmargahayu6831
    @wiwingmargahayu6831 Рік тому +1

    giant crab is amazing Sir and only in tokyo ???

  • @jansimonteambondi143
    @jansimonteambondi143 Рік тому +3

    I've flown Qantas business a few times but Singapore beat them hands down. Great reporting and video - really appreciate your work however I'll continue to fly Singapore as they're superior to Qantas in every way.

  • @jjjddd231
    @jjjddd231 Рік тому +44

    The 'lounge area' is just a wasted space. Qantas should of thought about utilising it for private first class suites or something similar.

    • @LachieJohnson
      @LachieJohnson Рік тому +7

      Then say the same about emirates bud

    • @jjjddd231
      @jjjddd231 Рік тому

      @@LachieJohnson I couldn't give a stuff about Emirates. What I will say, is that the hypocrisy of the Islamic state based carriers knows no bounds given that their religion is against alcohol but they are more than happy to try and fleece revenue from wealthy westerners by enticing them with bars on their A380s.

    • @darrengonsalves2605
      @darrengonsalves2605 Рік тому +5

      @@LachieJohnsonemirates has first class cabins similar to singapore? What's your point?.. Qantas is always been subpar

    • @andyg3313
      @andyg3313 Рік тому +4

      **should have

    • @grand8545
      @grand8545 Рік тому +2

      Should have*
      If you are going to critique at least know how to correctly spell and use proper grammar. 😂😂

  • @nikolauswolff5791
    @nikolauswolff5791 Рік тому +3

    The amount of food that you eat on this flight i am not eating in one week.

    • @thedesignairvideo
      @thedesignairvideo  Рік тому

      Haha, yeah eating in the lounge helped, but i do wish the portions were larger onboard!

  • @Richard.Charles.S
    @Richard.Charles.S Рік тому

    Great Video Again Jonny! I am sorry to say it didn't seem to hold a candle to Qatar, Etihad or Emirates Business Class Products? Would you Agree? Thanks As Always for your excellent vloggs 😉

  • @Tenex007
    @Tenex007 Рік тому +2

    The lounge looks better than Sydney's business which is home of Qantas so imagine what mess is in sydney. personally, having experienced both their business and economy products, I would never fly with qantas again.

  • @chowroger4937
    @chowroger4937 Рік тому +1

    Both handsome and cute🥂

  • @composimple364
    @composimple364 7 місяців тому

    9:53 if you winked to me like that it means mile high club❤😂😂😂

  • @JamesAidan-s7o
    @JamesAidan-s7o 9 місяців тому +3

    What a shame they didn't go for a door. That extra privacy gave me the best sleep I've ever had on an aeroplane with Iberia's A350 (with, incidentally, far healthier food than this bread based nightmare).

  • @Bruski68.
    @Bruski68. Рік тому

    Yeah I'll stick with Singapore Airlines where possible.

  • @TheLuftie
    @TheLuftie Рік тому +1

    Why can t they serve in real wine glasses when offering a fine offer of wines ?

    • @thedesignairvideo
      @thedesignairvideo  Рік тому

      I agree, it would have been lovely to see stemmed glassware. That said, Riedel does do stemless wine glasses too, so it's perhaps more a question of personal taste now.

  • @carine4318
    @carine4318 Рік тому +1

    Be aware of QF crew past and present watching this

  • @BrandonLoi-h5m
    @BrandonLoi-h5m 9 місяців тому

    I prefer to seat on business class and more comfortable seats. Well, it costs at least 10k to board.

  • @loeyourlife
    @loeyourlife Рік тому

    Congratulations. A superbly filmed and edited video. 15 minutes is the perfect length.
    My only quibble is the v/o. A nice voice, but so many strangely emphasised words. Trek Trendy has developed the same problem, which he didn't have when he spoke direct to camera. At least you don't say Hey guys, what's up?
    I'll be subscribing.

  • @NOYFB
    @NOYFB Рік тому

    8:58 - portions are too small??? 🤔

  • @robertfurner1729
    @robertfurner1729 Рік тому

    lounge looks quite crowded

  • @KindredSpirit-p7f
    @KindredSpirit-p7f 2 місяці тому

    How would this work if you have a ypung child

  • @sinoperture
    @sinoperture Рік тому +1

    Did he just call it a “product”?

  • @tedd7582
    @tedd7582 Рік тому +1

    Now try to review US based airlines ...lol especially Frontier air.

  • @robertfurner1729
    @robertfurner1729 Рік тому

    for me a380 was only plane built with passengers in mind, even the new 787, 777 etc are just cramped tubes even in business and first

  • @timpulmanAustralia
    @timpulmanAustralia Рік тому +1

    Just fly Emirates. Business class truly superb.

  • @frankir5587
    @frankir5587 10 місяців тому

    grey is so your colour

  • @shelleywallis4569
    @shelleywallis4569 Рік тому +2

    And another thing!! Mr Neil Perry chef extrodinare for qantas it’s time to improve your game not be complacent about your food just because you have a name or maybe step aside and let some new young blood bring it (something like that- no disrespect intended)

  • @Guvb235
    @Guvb235 Рік тому +1

    No wifi is still a huge let down.

  • @pgilb70
    @pgilb70 Рік тому +1

    Sponsored by qf, right?

  • @maskellmaolseachlainn6347
    @maskellmaolseachlainn6347 4 місяці тому

    Having flown with Emirates and Qantas, I'd recommend Emirates - its business class is far superior.

  • @russellrobinson9502
    @russellrobinson9502 Рік тому +3

    Cabin is dreary

  • @shelleywallis4569
    @shelleywallis4569 Рік тому +1

    Mr Alan Joyce it’s time to move on. For the sake of the amazing crew and people that work for qantas you deserve better

  • @darrengonsalves2605
    @darrengonsalves2605 Рік тому +2

    Still rated the 8th best airline and customer service is poor.

    • @thedesignairvideo
      @thedesignairvideo  Рік тому

      We found the customer service pretty good on both our flights.

  • @LindaLopez-g9q
    @LindaLopez-g9q 2 місяці тому

    Ferry Forges

  • @jupitersydney3555
    @jupitersydney3555 Рік тому

    Trouble is it stuck inside a shitty Qantas plane…. I’ll never set foot on one again.

  • @tavita8699
    @tavita8699 7 місяців тому

    I have flowen many times on QF Business class & the seating I found was comfortable.
    The crew were for the most part wonderful but this is were it stops.
    The food offered is a joke
    The Neil Parry salad should be called the Neil Pathetic salad
    The salad is just leaves which are usually dry and lifeless with a dressing
    Moving on the main courses are shoody,small tasteless excuses for food
    So far the one time scollops were on the menu gave me a rather bad stomach upset on the second 6 hour plus flight
    I was not at all impressed
    The mains are tiny and the sweets ah what sweets is icecream that you can not eat as it is frozen
    Neil Perry needs to step aside and have a new enthusastic bunch of chefs take over
    On flights like LHR-SIN I much prefur SQ or CX or TK
    Now the above airlines offer amazing menus and generous portions
    I only use QF if there is no other choice

  • @colinrenfrew48
    @colinrenfrew48 Рік тому +5

    So, a paid for promotion rather than an objective review?

  • @abcjelly
    @abcjelly Рік тому

    lol so true✅
    so many teammates in trios just drop solo into a place where there’s already teams that have players in them
    i wonder y they’d think they can fight 3 or more players by themselves then they start blaming u 😂
    even when on ground, some teammates leave me or 1 of the teammates wander off w/out pinging & get surrounded by another team or teams
    also some teammates attack a full 3 player team thinking they can beat them all while wearing lvl 1 white armor against 3 players w/ level 2 blue armor or lvl 3 purple armor & so on

  • @StephenCorish
    @StephenCorish Рік тому

    Yet another video pointing out that lettuce and a piece of bread is not a starter, common qantas, that’s an easy fix.

  • @pumpyppumpyp
    @pumpyppumpyp 3 місяці тому

    Stop filming crew! You also show their ID’s which is unsafe for them.

  • @deangreen3370
    @deangreen3370 Рік тому +3

    Qantas Business Class sucks it's all cost cutting

    • @thedesignairvideo
      @thedesignairvideo  Рік тому

      What is it you don't like about the product? Not sure we saw much cost cutting, but interested to hear your view!

    • @deangreen3370
      @deangreen3370 Рік тому +1

      @@thedesignairvideo look at the food cost cutting all over it

    • @rogy7633
      @rogy7633 Рік тому

      @deangreen3370 I don’t know where you saw the cost cutting…

    • @deangreen3370
      @deangreen3370 Рік тому

      @@rogy7633 look at the food

  • @David-d4k9k
    @David-d4k9k Рік тому

    ….or CONAIR.

  • @daweigo6851
    @daweigo6851 Рік тому +1

    Good luck with Qantas 😅 appalling air line ,

    • @victoria8836
      @victoria8836 5 місяців тому

      Hello. Unfortunately, I have not flown with these airlines. I hope everything is ahead of me. In the meantime, I need to find a job that can allow me to travel. Have a good day.

  • @mxyzptlyk
    @mxyzptlyk Рік тому +3

    The food looks to be nothing to shout about. The starter was cheap and embarrassing, for "Bistro style" read "a mess" and the beef dumped on the carrots left half of the plate empty. They don't activate the tail camera for take-off because they don't want the passengers to watch their final moments instead of paying attention to the important stuff if it all goes to $+&%. They're haunted by QF32. But, hey, it's an A380 - who cares about the food, it's an A380!

  • @Fush1234
    @Fush1234 Рік тому +2

    I feel this airline has really slipped. In service, quality of offering and comfort. Pretty much you take pot luck now. The Qantas lounge I can describe as a dump. Seats have springs gone, are filthy dirty and the food choice is poor. This airline has really gone backward in 2022. wont fly them in 2023.

    • @thedesignairvideo
      @thedesignairvideo  Рік тому

      Great feedback! What would you like them to improve?

    • @Fush1234
      @Fush1234 Рік тому

      @@thedesignairvideo - that they walk the advertised talk. Advertising depicts a great flying experience. Reality is vastly different. To us

  • @Gary-i9f
    @Gary-i9f Рік тому +1

    You run rings around the crappy product air nz has , good on you . As a kiwi we have given up and don't get me started on the rubbish safety video .

  • @basilrazzle6118
    @basilrazzle6118 Рік тому +2

    Singapore Airline so much better AND cheaper!

  • @pigmoonk2545
    @pigmoonk2545 Рік тому +3

    What a mediocre product. Small set. Tiny screen with a HUGE frame ? Gosh. Is this 2023 or 2003 ? Qantas is really going backwards.

    • @rogy7633
      @rogy7633 Рік тому

      Is that the only thing you have to complain about?

    • @pigmoonk2545
      @pigmoonk2545 Рік тому

      @@rogy7633 What worse things you want ? terrible Qantas

    • @99falc74
      @99falc74 Рік тому

      They are brand new!

    • @pigmoonk2545
      @pigmoonk2545 Рік тому

      @@99falc74 Look at the controller 5:05. really mediocre. Poor product.

  • @geoffwaterman6560
    @geoffwaterman6560 Місяць тому

    Femininet men serving really annoys me. Depressing grey interior , hardly inspiring. Food looked nice but again not inspired.Ill stick with Singapore Airlines.

  • @therealspudnic
    @therealspudnic Рік тому

    too long don't watch - one of the worst business classes in the world.

  • @carine4318
    @carine4318 Рік тому

    Be educated- 50%of meals are attached to chillers .._ never assume….their priority is emergency procedures

  • @daweigo6851
    @daweigo6851 Рік тому

    Paid commercial 😊

  • @honeymcdonald9120
    @honeymcdonald9120 Рік тому +1

    Beware which plane you book in case you get old 2 seats by the window. Pretty awful menu if you ask me, nothing cold or of this century. I went away from Qantas pre covid as Etihad, Emirates and Singapore are so much better and Etihad has had the 1:2:1 for years.

  • @AngusMacKinnon-xm5ko
    @AngusMacKinnon-xm5ko Рік тому +2

    That Business Class MENU is APPALLING! I could get a far better and classier meal at the Salvation Army. Thank heavens I gave flying with QUAINTARSE 10 years ago. The little Irish Fairy took away 274,000 of my Frequent flyer Points back in 2007, without any explanation. I'll Fly BA any day. Their staff are courteous and professional.

  • @michaela7100
    @michaela7100 Рік тому +4

    Still think this is a pretty average product for the price. Singapore Airlines are far more appealing on this route.

  • @calvinsmith1295
    @calvinsmith1295 Рік тому +4

    Qantas is a hit or miss airline. Great crew great flight. Mediocre crew then expect dissatisfaction. I prefer Singapore Airlines any day.