Is Mr. Cool a Good Brand? Today we’re covering whether or not Mr. Cool is a viable option for mini split ductless systems. You need a mini split that you can trust: we’ll see today if Mr. Cool can be that brand for you.
Favorite host is back! Great video for DIYers and it is evergreen; the information here can be viewed by someone years down the line and it will be very similar, if not the same. Keep up the great work!
They are technically a Gree manufactured private labeled product. Many other companies use the Gree system so they are wide spread. The warranty is very high on central ducted units, offering a 10 year parts, compressor, and labor warranty (covering labor up to the cost of the unit).
Does a mini split move more air then a comparable window unit. If i got a 48k btu mini split vs 2 24k btu window units are they comparable cooling power?
The data point to measure airflow is called CFMs (cubic feet per minute). On average, window units and mini splits have around the same CFMs, meaning they can move air around pretty similarly. The real plus of ductless is that they are much more efficient and quieter.
What is the documented reliability of the various products, and the documented support by the company? Anything else is just pure speculation and supposition. The Internet is replete with articles about how great Mr. Cool is. However, what is their real world reliability and how long do the products actually last?
You would have to read customer reviews in order to get any sense of documented reliability. Gauging support will always be subjective because expectations of service range. We share in this video the experience our customers have had with Mr. Cool. We don't sell products that have mediocre support because then we have to deal with the issues rather than the manufacturer. We are not making blanket statements but instead sharing our opinion on whether it's a good brand or not based on certain categories that we deem important. We think if you are just looking at reliability as a factor then there are better options out there (Mitsubishi): but that doesn't make Mr. Cool a bad brand. Values range so therefore the answer to this question does as well.
@@gotductlessusa So I totally get all that, but your video only covers subjective and qualitative measures - I'd like to see something more quantitative or concrete. Customer reviews are notoriously unreliable -- the 1% that are happy and the 1% that are not are the only ones that provide comments. Clearly "good" or "bad" is subjective, but I'm looking to make a buy decision, I need something more than an overview. Do Mr. Cool products last as long as the competition? Does the OEM have a good track record for warranty support? The internet is full of questionable information in that regard - I simply cannot find any credible information that says they are "as reliable" and "as supported" as competitors. As a professional with intimate knowledge of the product and experience with break/fix issues, I feel like you could have been more specific about your direct, real-world experience. Just a suggestion for the next video.
I have heard that the smallest air handler that Mr. Cool deals with is 9,000 btu. Is this false or just outdated information. Also, does Mr. Cool offer other air handler styles besides the most popular wall mount like maybe the floor/ceiling units that allow one to mount them to a horizontal surface at the ceiling with the line set still exiting out the exterior wall?
9,000 BTU is the smallest unit that they have. Mr. Cool does have a 1 way ceiling cassette that is similar in design as the Mitsubishi MLZ-KP series. Feel free to call us at 866-399-0206 if you want to get all your questions answered about Mr. Cool.
Is Mr. Cool a Good Brand? Today we’re covering whether or not Mr. Cool is a viable option for mini split ductless systems. You need a mini split that you can trust: we’ll see today if Mr. Cool can be that brand for you.
Favorite host is back! Great video for DIYers and it is evergreen; the information here can be viewed by someone years down the line and it will be very similar, if not the same. Keep up the great work!
Glad it was helpful! Thanks for the encouraging words as well.
I was thinking of buying the central 2.5 ton unit does anyone know how reliable these are ?
They are technically a Gree manufactured private labeled product. Many other companies use the Gree system so they are wide spread. The warranty is very high on central ducted units, offering a 10 year parts, compressor, and labor warranty (covering labor up to the cost of the unit).
Does a mini split move more air then a comparable window unit. If i got a 48k btu mini split vs 2 24k btu window units are they comparable cooling power?
The data point to measure airflow is called CFMs (cubic feet per minute). On average, window units and mini splits have around the same CFMs, meaning they can move air around pretty similarly. The real plus of ductless is that they are much more efficient and quieter.
What is the documented reliability of the various products, and the documented support by the company? Anything else is just pure speculation and supposition. The Internet is replete with articles about how great Mr. Cool is. However, what is their real world reliability and how long do the products actually last?
You would have to read customer reviews in order to get any sense of documented reliability. Gauging support will always be subjective because expectations of service range. We share in this video the experience our customers have had with Mr. Cool. We don't sell products that have mediocre support because then we have to deal with the issues rather than the manufacturer. We are not making blanket statements but instead sharing our opinion on whether it's a good brand or not based on certain categories that we deem important. We think if you are just looking at reliability as a factor then there are better options out there (Mitsubishi): but that doesn't make Mr. Cool a bad brand. Values range so therefore the answer to this question does as well.
@@gotductlessusa So I totally get all that, but your video only covers subjective and qualitative measures - I'd like to see something more quantitative or concrete. Customer reviews are notoriously unreliable -- the 1% that are happy and the 1% that are not are the only ones that provide comments. Clearly "good" or "bad" is subjective, but I'm looking to make a buy decision, I need something more than an overview. Do Mr. Cool products last as long as the competition? Does the OEM have a good track record for warranty support? The internet is full of questionable information in that regard - I simply cannot find any credible information that says they are "as reliable" and "as supported" as competitors. As a professional with intimate knowledge of the product and experience with break/fix issues, I feel like you could have been more specific about your direct, real-world experience. Just a suggestion for the next video.
I have heard that the smallest air handler that Mr. Cool deals with is 9,000 btu. Is this false or just outdated information. Also, does Mr. Cool offer other air handler styles besides the most popular wall mount like maybe the floor/ceiling units that allow one to mount them to a horizontal surface at the ceiling with the line set still exiting out the exterior wall?
9,000 BTU is the smallest unit that they have. Mr. Cool does have a 1 way ceiling cassette that is similar in design as the Mitsubishi MLZ-KP series. Feel free to call us at 866-399-0206 if you want to get all your questions answered about Mr. Cool.
My godddd get some energy or life in ur video. Sound like ur half asleep doing a class presentation
I probably was
You have to be a miserable SOB to compain about that
If you dont like him...dont watch. Many like a calm presentation.
@@gotductlessusa That answer doesn't bode well if a potential buyer sees it.