Pella Vinyl Window Review

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  • Опубліковано 1 гру 2024

КОМЕНТАРІ • 182

  • @davew7628
    @davew7628 10 місяців тому +3

    Another amazing video my friend . You are a spot on with every detail of that window. I've had Pella Windows for over 20 years and I've never had a single issue. Anytime I've needed basic maintenance or service it has always been a pleasure to work with Pella. That serial number provides all the information they need every time I call, what a great product, what a great company!! It's not the cheapest but you get what you pay for in this market. Quality, quality, quality and Value!!!! As they say "Buy it Nice or Buy it Twice "!!!!

  • @StevenSmith-pt8rz
    @StevenSmith-pt8rz Рік тому +3

    Thanks for the vid.Just made up my mind today to replace my 100yr. old wood windows and 45yr. old storm windows with the pella 250 windows.Will get Low E glass,no grids, in solid brown. Will be ordering in about a month.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому

      Congratulations! Thanks for watching.

    • @jessiesineath7702
      @jessiesineath7702 Рік тому +1

      We have 13 windows in our house we are looking to replace how many pella windows did you have put in?

    • @Ray-wr2wr
      @Ray-wr2wr 8 місяців тому

      How you like your pella windows?
      I just ordered pella 250s 60x48

  • @stansorochman2701
    @stansorochman2701 Рік тому +1

    Just a quick thank you for the video. You explained many pella features and things to consider on buying window that I honestly would not have known or thought of.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому

      Thank you for watching and your comment.
      I started a website to help people locate a great window company near them. We may have someone in your area. Please visit TheWindowExperts.com

  • @leahd2746
    @leahd2746 21 день тому

    Thank you for your information.It's been helpful

  • @alanboyd8687
    @alanboyd8687 5 місяців тому +1

    I've been in the business since 1985. I learn something on EACH of your videos and I consider myself an expert. Keep up the good work my friend...Alan B in KC

  • @richardnovakoski7156
    @richardnovakoski7156 Рік тому +5

    Jeff, loved the video with this exception. You detailed two different Pella vinyl windows but you did not mention the name or model of the two windows. Can you clear that up for me. Thanks.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому +3

      Thank you for watching. I know you already found the answer but I'm going to say it here in case anybody else is browsing for the answer. That is the Pella Encompass series and the 250 series.

  • @AlmondBscotch
    @AlmondBscotch 4 місяці тому +3

    Near as I can tell, neither of Pella's two vinyl options hide the sash locks the way you show in the video. Is that an add-on? Or maybe it went away when they introduced the hidden screen?

  • @richardnovakoski7156
    @richardnovakoski7156 Рік тому +1

    Nevermind Jeff, found the names in previous comment. Thanks again for the valuable information.

  • @tonydercola3538
    @tonydercola3538 2 роки тому +2

    Anything I can do to repair a window , which is a Pella product, a slider about 96 inches , outside to outside , that is about 3/16 out of square and holds water when it rains . Secondly I developed a gap between the double hung windows and the frame , the response was to use jamb nuts to close that gap , which now causes a squeak when you tilt the window, especially in colder weather and have use WD40

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому

      Hmmm.... That sounds like an installation issue. Is the window plumb, level, and square?

    • @tonydercola3538
      @tonydercola3538 2 роки тому

      @@HoustonWindowExperts windows were installed by Pella, they said 3/16 is within tolerance and ground the weld to fit the frame, have called factory they pass it back to Wisconsin Pella, thought there might be a fix,

    • @tonydercola3538
      @tonydercola3538 2 роки тому

      By the way thanks for your reply, you must have a great following and a great reputation in the business, for you to respond from Texas to help me is unheard of nowadays. Let’s say our guys haven’t given me nothing but excuses. Thank you once again your truly a great company

  • @bagrubmeister4973
    @bagrubmeister4973 Рік тому +2

    Hi Jeff, thank you for the video. All your videos have been very helpful. Signed ups for Jeffs list. I like your presentation on the pella. Looking to replace 16 windows. with Pella what is the average price I should expect per window installed.double hung.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому

      Thanks for watching and your question. Pricing for windows is impossible to ballpark. There are way too many variables to consider. Sorry

    • @bagrubmeister4973
      @bagrubmeister4973 Рік тому +1

      @@HoustonWindowExperts No problem I do understand. I was looking at the pella vinyl the 2 that you were showing in your pella video

  • @seanm3226
    @seanm3226 Рік тому +2

    Is the Pella Encompass available in black?

  • @WildCatBlair
    @WildCatBlair 2 роки тому +2

    Is Pella windows with grids more expensive than without them? What are the benefits or just for looks?

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому

      All manufacturers charge extra if you want the grids. There are no structural benefits to them at all. They are just decorative.

  • @cnoteshera5900
    @cnoteshera5900 2 роки тому +4

    Are we looking at the Pella 250 (front) vs the Encompass (back)?

  • @Thrivinglife3835
    @Thrivinglife3835 Рік тому +1

    Hi Jeff,
    Thank you so much for taking the time for making this good video.
    I am debating between Pella 250 and Tuscany Series. Which do you think should I order? From Southern California.
    Also which is better Pella 250 or Pella encompass for energy efficiency.
    Thank you.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому

      Pella!!
      I'd also check out Anlin.
      ua-cam.com/video/m5wYhQCRN54/v-deo.htmlsi=gtEiyn-ab6JoQeua

  • @xWilcoXx
    @xWilcoXx 2 роки тому +2

    12 windows for our two story house..getting quoted 28k. We really like the pella but they seem expensive vs the Ply Gem pro series at 13k. Thoughts on the Ply gem as I havent seen any videos on them

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому +1

      That seems expensive for what you're getting. I may know someone in your area that I can recommend. Please check out JeffsList.com

  • @rishidc
    @rishidc Рік тому +2

    Hi Jeff, I'm an architect designing a Passive House building. (very energy efficient) I'm comparing the Pella 250 double hung with the Impervia double hung . looking at the infiltration values, I'm puzzled at why the Impervia has 0.3 cfm vs the 250 0.1 cfm. this is for a building in the Catskills 2 hrs North of New York City. Do you have any idea why the Impervia is not as airtight? It seems like it is a more robust window.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому

      It is probably due to the weather stripping that they are using. By the way, I don't know if that small amount of difference will impact the overall performance of a home. It truly is splitting here is once you get below .010

    • @rishidc
      @rishidc Рік тому

      @@HoustonWindowExperts Thanks for answering!. that is an interesting point about splittlng hairs. it's actually 0.1 vs 0.3 . When it's really cold out, say 10 deg F , that is 2 tenths of a cubic foot per minute. if the window is 10 sf , that would be 2 cf per minute of 10 degree air . so in an hour it would be 120 cf of 10 degree air, which would definitely add to the heating load. Being a passive house , that is a significant thing that would impact cost and maybe comfort too. This is not something you see in Houston, of course.Thanks for your insight regarding the weather stripping. I'm going to look at your review for the impervia.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому

      Michael, my apologies. I read it wrong. I thought it was .03 vs .01.

  • @jonholland581
    @jonholland581 3 місяці тому

    Killer channel. I appreciate the work you put into your videos. Quick question....the narrow frame on the single hung....is that still how they are made? Went to my local pella store in mas and they only had the double hung windows to show.
    Appreciate the help!

  • @emadahwash
    @emadahwash Рік тому +1

    Hi Jeff...thank you so much for the video...I am comparing Pella 250 with New South Ivantage 9000. I live in Houston. What do you suggest?

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому +1

      Yikes! I'd avoid the New South. I prefer Pella and Anlin.
      Let me know if I can help you. I service Houston.
      ua-cam.com/video/xG6WE_pOoQU/v-deo.html

    • @ToddBizCoach
      @ToddBizCoach 8 місяців тому

      @@HoustonWindowExpertswhy do you prefer Pella vs other brands like New South?

    • @HoustonWindowExperts
      @HoustonWindowExperts  8 місяців тому +1

      New South is overkill for the typical Texas market. It's a storm window. It steals a lot of glass space by being so thick and bulky.
      Plus, for being a "Factory Direct" product, it's overpriced.

  • @davepane7306
    @davepane7306 3 роки тому +2

    Very educational, thanks. Do you know what the series number is of the Pella tilt double hung from early 80s that has removable glass where you can install grilles or integrated blinds???

    • @HoustonWindowExperts
      @HoustonWindowExperts  3 роки тому +1

      I know what you're talking about but I don't remember the model number. Sorry...

    • @johnbrady198
      @johnbrady198 2 роки тому +1

      That was the Pella Designer Series which was integrated into the Lifestyle Series a couple of years ago

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому

      Thank you

    • @johnbrady198
      @johnbrady198 2 роки тому

      The Lifestyle is a merge of the old Proline and Designer Series

  • @KG-ig3tk
    @KG-ig3tk 2 роки тому +1

    Hi Jeff,
    What is your take on European PVC WIndows? I haven't seen you mention them. Thanks!

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому

      I've seen a few at trade shows but they're not readily available in the USA. Freight is a killer and getting warranty replacement units takes months.

  • @robertorodriguez316
    @robertorodriguez316 3 роки тому +3

    helo this is robert again, i have just seen THE PELLA VINYL WINDOW flix there way in dealing with there newbe customer is very good.

  • @Spontaneous2day
    @Spontaneous2day Рік тому +1

    Can you please speak to the quality of the 150 series that Lowes still sells?

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому +1

      I like it. It will have a lot of limitations when it comes to the sizes they can make and the colors and other options. Otherwise, they use the same glass and the same vinyl batter as they do in all of their windows.

  • @mtnbikerva1
    @mtnbikerva1 2 роки тому +2

    Is one of the pella windows the 250 series? Have the 250 series changed since this video? If so how? Thank you.

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому

      Yes, the wider profile is the 250 series. Nothing has changed as of now.

  • @Bullmoose1313
    @Bullmoose1313 2 роки тому +3

    Jeff, love your channel! Thanks for the great information. I do have a couple questions regarding this video. What is the Pella series you are featuring in this video?
    Also, what glass package would you recommend for the Phoenix Arizona heat(east/west exposure)?
    Lastly, what is the name of the sound package that can be added to this window?
    Thank you for the assistance!!

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому +1

      Brandon, thank you for watching and your question. This is the Pella 250 series and the Encompass series. In a southern climate I would ask for the Low-e 366 option.
      The sound reduction can be added to any glass package at upon request. Just ask the person preparing your proposal to show you the option for offset glass. (sound package).
      If you're looking for a great window company near you, please check out JeffsList.com

    • @mmmichellegirl
      @mmmichellegirl Рік тому

      It's a bit muddy which features being demonstrated are associated with which model. Bummer!

    • @ToddBizCoach
      @ToddBizCoach 8 місяців тому +1

      Do you have a testimonial video of your customers who you installed Pella windows on their homes?

    • @HoustonWindowExperts
      @HoustonWindowExperts  8 місяців тому

      I have customer testimonials for all of my brands.

  • @jessecrabtree7953
    @jessecrabtree7953 2 місяці тому

    I'm building a small cabin with a 10 ft. extended roof. Probably a mistake. The cabin will be dark inside with the extended roof line, but I like the look. My question is if the windows never recieve direct sunlight do I need the low e/ gas between the glass? I live in the peidmont of North Carolina where summer heat /humidity is brutal but winters are usually mild.

  • @thegreatseal4252
    @thegreatseal4252 2 роки тому +2

    Great video! How do you pop out the screen though? I wanna know in case of a fire.

  • @moxnix
    @moxnix Рік тому

    Can someone explain Pella’s Window Company Guarantee “Our Satisfaction Guarantee must be interpreted within the parameters of our contract.” I was told that my install issue was not guaranteed based on their quoted reply..

  • @callthewindowman
    @callthewindowman 3 роки тому +2

    Great video, Jeff!

  • @edwardeidinger8235
    @edwardeidinger8235 2 роки тому +2

    Is that window 250 series or 150 series? And is the 250 a better window than the 150 and is pella better than milgard

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому +2

      This video is showing both on Pella's vinyl windows. (150 & 250). I think Pella is a better window than Milgard.

  • @kabootable
    @kabootable Рік тому +1

    Jeff, I Iive in Northeast Ohio. I had Pella come out and give me a quote for their Pella 250 vinyl Series window. What do you think I should use for this type of climate. Do i consider the 350 Series that has been discountinued, i don't know what the next Series is better in vinyl windows. I am looking into Windsor but not sure if I like the block and tackle being exposed. Any thoughts on that too?

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому

      Thanks for watching and your question. The 250 is very nice. Which Windsor did you look at? The Classic is very nice.

  • @vwsubisquare3677
    @vwsubisquare3677 2 роки тому +1

    How good are the Pella Symphony windows? It is sold through their installer Power. What else by Pella is equal to it?

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому +1

      I have no issue with the Pella Symphony. I do take issue with the Power pricing. You can get the same level of quality and better service from a locally owned business at about 1/2 the price.
      Check out JeffsList.com

  • @MrAudioSilk
    @MrAudioSilk 2 роки тому +2

    Great stuff Jeff. 🙏 We are choosing between Pella Encompass and Andersen 100 for a new build in the Midwest. What would you choose / recommend?

  • @hughfristoe
    @hughfristoe 3 роки тому +2

    Did you mention the two different series? Which is which? I've watched twice, but may have missed it. I'm familiar with the Pella 250 series, but I don't know of their other offerings.

  • @Ray-wr2wr
    @Ray-wr2wr 8 місяців тому

    Hi
    What are your thoughts on pella 250 windows?
    Just saw few complaints on HD website water leak in the actual window & not a house frame

    • @HoustonWindowExperts
      @HoustonWindowExperts  8 місяців тому

      It's definitely a lower quality window with a recognizable brand name. I'd keep looking.

  • @josephtait4161
    @josephtait4161 2 роки тому +2

    Love the info!! I'm trying to decide between the single hung 250 and the encompass. I'm looking for a thin frame but also durable. Of the two which would you recommend, and is there any other slim frame vinyl windows you would recommend?

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому

      I would use the Encompass if you want a narrow profile. You might also see if the Amsco Retoration series is available in your area. It's a very nice product.
      If you're looking for a great window company near you, please check out JeffsList.com

    • @josephtait4161
      @josephtait4161 2 роки тому +1

      @@HoustonWindowExperts would you recommend the Amsco restoration over the Pella 250 as far as quality? Also would the Pella 250 be a higher price than the Amsco restoration?

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому

      They are both of great quality and about the same price. I'd go with either one.

    • @josephtait4161
      @josephtait4161 2 роки тому +1

      @@HoustonWindowExperts would you say those two options are a step up from the encompass? Also I see the Amsco studio series is that considered a replacement grade product and would you recommend that or say just use the restoration series?

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому

      The studio is nearly identical and may be all you can find in your area. The Restoration Series is allocated for dealers who offer full service installation and have proven to be exceptional in their installation and service systems. The Restoration has a few extras but the Studio should serve your needs just fine.
      The quality of the 250 and Encompass are the same. The main difference is the profile width.

  • @saajanp5544
    @saajanp5544 2 роки тому +2

    How good are the 250 series when it comes to sound reduction from outside noise?

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому +1

      They do have a sound reduction upgrade package available. It does a pretty good job unless you have a really bad noise issue. If that were the case, you would want to go with a specialized sound reduction window. I have a video about that.

  • @johnpichette1146
    @johnpichette1146 2 роки тому +1

    So is that a 100, 150, 250, 450, 850 ? .
    What version of pella are we looking at?

  • @michaeldeiters2723
    @michaeldeiters2723 5 місяців тому

    hi there are these vinyl Pella windows the 150 Series from Loews? or are they the 250 series, also what is the difference between 150 and 250 series?

    • @HoustonWindowExperts
      @HoustonWindowExperts  5 місяців тому

      They are the Encompass series. The only real difference is the width of the window profile. One looks more contemporary in the other looks more traditional.

  • @Hectekk
    @Hectekk 7 місяців тому

    Hi Jeff I need help. I live in SoCal and trying to decide between Pella 250 or Milgard Tuscany for 20 windows at my house. Which one would you recommend? Thank you.

    • @HoustonWindowExperts
      @HoustonWindowExperts  7 місяців тому +1

      I'd say Milgard because they have a better presence in that market.

    • @Hectekk
      @Hectekk 7 місяців тому

      @@HoustonWindowExperts Not sure on build quality of both models but basically like Milgard’s locks vs Pella’s built in screens. Is Pella 250 considered a better quality window vs Milgard Tuscany model?

  • @NYslice331
    @NYslice331 2 роки тому +2

    A salesman from a local installer came to my house and quoted me $9300 for 7 Duralast sliding Windows. I think Sunrise Windows makes them. Any experience with Duralast windows?
    Is Pella encompass sliding windows a better choice?
    Thanks

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому

      I'm not familiar with that brand. If it is sunrise windows, that is definitely a good product. The Pella Encompass is not quite as nice.

  • @janeleekeller
    @janeleekeller 3 роки тому +2

    Thank You Jeff 😊
    JaneLee 🕊️ - in Suburban Philadelphia
    10/15/21

  • @gabrielchartrand6342
    @gabrielchartrand6342 Рік тому

    Jeff. The Pella windows that are available in Big Box store, are they the same as these?

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому

      In most cases the answer is yes. However, there are some features and upgrades and their dealer products that are not standard in the big box products.
      Thank you for watching and for your question.

  • @harathi6829
    @harathi6829 2 роки тому +1

    i am in confused state whether to go with PELLA 250 series or Provia Endure. I am planning to replace all windows in the 22yr old town house. Could you please give a right opinion, the price range is almost the same for both. I live in Northern Virginia

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому +1

      I and not familiar with Provia windows. I love their doors so I'm going to guess that the windows are good too.
      I know the Pella product is if very good quality and they will stand behind it if you have any issues.
      I know a lot of great window companies all around the country. Check out my list.
      JeffsList.com

    • @AdelaidesReadingFamily
      @AdelaidesReadingFamily Рік тому

      Im in the same boat. I’m curious what you decided and if you are pleased.

  • @jimheinzman64
    @jimheinzman64 2 роки тому

    Which model is the narrow frame Pella? We are looking to replace 30 year old aluminum windows in a farmhouse in Georgia and want the narrower frame.

  • @a.m.m.4592
    @a.m.m.4592 3 роки тому +2

    Iive in Brooklyn, NY.
    I got a quote directly from Pella of $11k (with install) for seven 250 series replacement windows. Does this sound about right?
    Also, got a quote from a local dealer of $8k for Provia Aspect but I am not familiar with this company. Worried about part availability and or warranty.

    • @HoustonWindowExperts
      @HoustonWindowExperts  3 роки тому

      That sounds about right for both of those products. Obviously size and type of windows will influence price and the difficulty of installation is also a consideration.
      2nd story windows take longer to install.

    • @a.m.m.4592
      @a.m.m.4592 3 роки тому +3

      @@HoustonWindowExperts
      Thank you!
      Your channel and willingness to respond to questions is amazing.
      Greatly appreciate all your help.

    • @HoustonWindowExperts
      @HoustonWindowExperts  3 роки тому +1

      I'm glad to help

    • @thomasd8735
      @thomasd8735 2 роки тому +2

      Hi, I’m queens. I got a quote from renewal by Anderson for 6 units and one sliding glass for for $25k. And pella quoted me using their 250 series for 7 units and the door $28k. I know prices are high but wow. Who did you end up going with and are you happy?

  • @edwardeidinger8235
    @edwardeidinger8235 2 роки тому

    What better pella or Millard vinyl replacement windows

  • @thomasbelli9866
    @thomasbelli9866 2 роки тому +3

    I’m trying to find the difference between the Pella 150 and 250. Is there any difference? Thanks for all your great videos!

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому

      To my knowledge, the 150 series is no longer available. I could be wrong.

    • @sperman588
      @sperman588 2 роки тому +1

      @@HoustonWindowExperts Lowes still carries the 150 series. Is that the same as the Encompass?

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому

      I'm not sure. I'd need to go look at it.

  • @frogmanpipes9561
    @frogmanpipes9561 3 роки тому +2

    Man Jeff I'm really glad I found your channel. I've had a couple of estimates. But still learning to make the right decision. You have helped me a lot. Today I went to Lowe's. I did like the impervia but it's a little pricey. At almost 1000$ for 1 window. Not including installation. I wasn't prepared to see these kind of numbers. The other window I really liked is the pella 350. But it has been discontinued. Do you know if they plan on replacing it? And why did it get ditched? Thanks so much

    • @HoustonWindowExperts
      @HoustonWindowExperts  3 роки тому +1

      I think the color 350 was not much of a seller for them. I don't think it's ever coming back. Thank you for watching.

    • @jackvphoenix8493
      @jackvphoenix8493 Рік тому +1

      At one time Pella had the 350, the 250 and the 150 vinyl windows. The 350 was the top of the line vinyl window made by Pella, next in line was the 250 then finally the lower end 150 window. Pella found that the difference of a few more chambers made it a little more rigid, but not by a whole lot in terms of performance. It also began to encroach on their higher end windows of fiberglass and wood. So they discontinued it and now the 250 is the top end vinyl window for Pella.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому +2

      You may be correct. When I spoke with the Vice President of Pella, he told me it was due to supply chain issues and a lack of demand for that product.

    • @alanboyd8687
      @alanboyd8687 5 місяців тому +2

      @@jackvphoenix8493 350 was the triple pane vinyl. now you can get triple pane as an option in the 250, if I'm not mistaken and they just discontinued the 350.

  • @shreyasdube
    @shreyasdube 2 роки тому +7

    Great channel and great content, thank you! I'm trying to replace ~20 windows and torn between Pella 250 (vinyl) and Pella Impervia. 250 costs about 26k while Impervia costs 38k. Debating if the extra 12k is worth it for Impervia. Just moved in to this house and plan to stay for at least 10 years, so can see both options being a good fit for us. We're in Massachusetts and will get the Low-E + Argon glass.

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому +3

      I would certainly go with the Impervia. It is definitely worth the extra cost. Especially considering you can amortize it over a 10 year period. Thank you for watching!

    • @shreyasdube
      @shreyasdube 2 роки тому +1

      @@HoustonWindowExperts Thank you once again for going above and beyond! If only you had a branch in the Boston area 😀

    • @clementfauchere3528
      @clementfauchere3528 2 роки тому +2

      Did you end up buying those windows? Are you happy with it?

    • @shreyasdube
      @shreyasdube 2 роки тому +2

      @@clementfauchere3528 Yes, I purchased the 250s around May 2022. Still waiting for them to be installed. ETA December 2023. Supply chain and all that.

    • @clementfauchere3528
      @clementfauchere3528 2 роки тому

      @@shreyasdube so their 8 weeks lead time is BS

  • @amms7987
    @amms7987 3 місяці тому

    I can't believe it in Iowa

  • @kingofcats4410
    @kingofcats4410 Рік тому +2

    Got the 250 series. Not happy with the quality of these. Each double-hung window has 2 locking mechanisms which are supposed to automatically lock when closed. You have to open and close them SEVERAL times to get both locking mechanisms to engage.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому

      I'm sorry to hear that. I have never used their automatic locking systems. I'll make sure I stay away from them.

  • @clementfauchere3528
    @clementfauchere3528 2 роки тому +2

    I don't know if it's the most trusted company but I have been reading in multiple forums that their customer service is terrible. Eg if you need to replacement parts or if there is a defect, nobody will ever return your call. Any thoughts on that?

    • @HoustonWindowExperts
      @HoustonWindowExperts  2 роки тому +2

      Hmm... Maybe it's the dealer who's the issue instead of the manufacturer. I don't have any issues getting support from Pella when I need it.

  • @baldemarleal4387
    @baldemarleal4387 3 роки тому +2

    saludos desde cancun, jeff

  • @jackvphoenix8493
    @jackvphoenix8493 Рік тому

    Jeff, I love your videos. Like your showroom. But jeez Louise fix your drywall! It would cost next to nothing to patch and paint.

  • @tjchristoff
    @tjchristoff Рік тому +2

    My experience with Pella has been a nightmare! I purchased the windows through Lowe’s for $7,800.00. Pella manufactured the wrong window for my master bedroom, installed the exterior pane of glass on the bottom sash of my kitchen window backwards (facing outwards to the elements), installed the grid improperly in four of the 10 windows, one grid is now coming apart between the two panes of glass in another window in my living room, and most of the windows are extremely hard to raise and lower. This project began in July of 2021 and my windows still aren’t right. And to top it all off, today I was informed that Pella representatives do not intend to correct the problem with the windows being very difficult to open and close! As a disabled veteran on a fixed income, this was a pretty big investment for me. And now, I have to come out of pocket to find another window company to see if they can fix my new Pella windows.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому +2

      I'm so sad to hear that. I hear similar stories about people who bought Pella from Lowe's.
      They use the cheapest contractors to install their windows and they are overpriced also!
      I'd raise hell if I were you.
      I'm wish you all the best.

    • @tjchristoff
      @tjchristoff Рік тому +2

      @@HoustonWindowExperts thanks! I filed a complaint with my state Attorney General’s office. They have already been in contact with Lowe’s and they have been given some time to investigate the matter. So we’ll see how that goes. There are always additional steps I can take if they aren’t willing to make this right.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому +2

      Good for you!

  • @JeffHowat-tm6qo
    @JeffHowat-tm6qo Рік тому +3

    Very disappointed in the three pane Pella window after three years the window squeaks very loud every time we open it. So we contacted Pella they sent us the replacement parts and said will charge you for installation of $195. I will never buy another Pella window product. A window should not squeak like that.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому +1

      That's where whom you choose for your window dealer is important. We do all the labor on any warranty claims our clients have.
      Sorry about your issues.

    • @bobbyzeng3105
      @bobbyzeng3105 Рік тому +1

      I am considering pella 250 triple panels vs. anderson 100 with sound package. not sure which one will work better for noise reduction purpose. Any comments and thoughts from your guys will be greatly appreciated. thanks.

    • @HoustonWindowExperts
      @HoustonWindowExperts  Рік тому

      @bobbyzeng3105 I think you would be happier with the Pella product.

  • @ajsdfk
    @ajsdfk 4 місяці тому

    Video starts at 3:50

  • @datsuntoyy
    @datsuntoyy 3 роки тому +3

    I would NEVER buy another Pella. I once got a Pella bay window with the blinds inbetween the window panes. A month after the installation the opener mechanism for the blinds broke. The window had already been discontinued with no parts available. I was never able to open and close the blinds on the window. on the left side. It was also very hard to get the window to lock after being opened (warped frame). Paid a lot of money for a window that NEVER worked right. Pella's customer service sucked also as they always gave us the run around and never made good on their bad window. NO TO PELLA!!!

    • @HoustonWindowExperts
      @HoustonWindowExperts  3 роки тому

      That sounds like a terrible experience. Did you buy it from the Pella store?

    • @datsuntoyy
      @datsuntoyy 3 роки тому +2

      @@HoustonWindowExperts Don't recall who exactly we bought it from but it was Pella that didn't carry replacement parts or honor their bad window.

    • @HoustonWindowExperts
      @HoustonWindowExperts  3 роки тому +1

      I'm sorry to hear that, my experience is always been good with him. Maybe you should call them back and try to escalate this issue.

    • @datsuntoyy
      @datsuntoyy 3 роки тому +2

      @@HoustonWindowExperts We exhausted every avenue. We've since sold the house and they won't be considered for the new home.

  • @maxinemead8918
    @maxinemead8918 2 роки тому +2

    Oh. My. God. WHICH WINDOW IS THE 250, AND WHICH IS THE ENCOMPASS????? I'm 8:15 into this video, and you still haven't said yet, just "this product" and "this product," while pointing at one or the other of them. Giving up . . .

  • @lauretiu
    @lauretiu 11 місяців тому

    yeah, idk about higher tear ones/can't say much, but the ones you get at Lowes the 150 series, they cost an arm and a leg for what they are, and build quality is absolute garbage!

    • @HoustonWindowExperts
      @HoustonWindowExperts  11 місяців тому

      I agree. The stuff you're going to find in a big box store is generally geared toward pricing instead of quality.

    • @lauretiu
      @lauretiu 11 місяців тому

      @HoustonWindowExperts the store charged me 440$ for a 32x44 window and if I would have went for a custom order from a window place, it would have been 570$ and 6week wait time(grom a different brand). I definitely regret not paying that 130 extra for how bad this pella window leaks air from all over the place and the difference in insulation from a single pane 60y old window is 3-4 degrees on the glass and 0 on the frame(tested it with a thermal camera) idk yet what other actual good quality brands are out there ,cause I have 12 windows left, but I am definitely never going to buy a pella or custom order one based on the price to qualify I got from this one.

    • @HoustonWindowExperts
      @HoustonWindowExperts  11 місяців тому

      Where do you live? I may know someone.

    • @lauretiu
      @lauretiu 11 місяців тому

      @@HoustonWindowExperts Fargo ND

    • @HoustonWindowExperts
      @HoustonWindowExperts  11 місяців тому

      I'd check out the Infinity from Marvin. They make that in Fargo. It's an amazing window.

  • @joec5850
    @joec5850 3 місяці тому

    Run away from Pella windows. Check all reviews and the class action suit against them. They are terrible windows. Every window in my house leaks, some of which has caused considerable damage. A wall of my house is getting torn down right now to replace rotted wood caused by these windows. Some started leaking within 3 years. No customer service. If you read a positive review, they have just been installed, or they are n a location with minimal rainfall.

  • @timothyjohnson6055
    @timothyjohnson6055 7 місяців тому

    There are much better windows available for less money! European type windows with better quality, hardware and performance.