I did everything in this video and still couldn't see my printer listed to add it to my Mac. I fought with it all night and what finally made it work was something apple recommended on their forum which is to reboot your network router. Then it appeared on both of our Macs. Just sharing this hoping it might help someone else in the future.
If you did everything and when trying the add printer, it does not show up. Try going to printer menu->preferences->network ->select wired/wireless lan change the value to wireless lan. This fixed the problem for me.
I installed the drivers on my mac pro but the printer does not show up when i click on Add Printer on Systems Preferences. I tried several times but the printer still does not appear. Any tips?
Hi! We recommend contacting our friendly tech support team for free assistance. You can reach our tech support team weekdays at 1-800-OK-CANON (1-800-652-2666). We hope this helps!
Finally got it. I did everything in this video and still couldn't see my printer listed to add it to my Mac. I fought with it all night and what finally made it work was something apple recommended on their forum which is to reboot your network router. Then it appeared on both of our Macs. Just sharing this hoping it might help someone else in the future.
If you did everything and when trying the add printer, it does not show up. Try going to printer menu->preferences->network ->select wired/wireless lan change the value to wireless lan. This fixed the problem for me.
This video is from 2018 and may be outdated. The most current software is on our site canon.us/support A video with how to download the software is here: ua-cam.com/video/y07FJ9UPyEU/v-deo.html
I install the driver, when I add printer, it shows up the name of printer, but User place I can't choose canon scan driver software, only shows AirPrint. I don't know why?
Hi, Sylvia! If you're running into problems installing and using the software that came with your Canon printer, we recommend giving our US-based support squad a call at 1-800-OK-CANON (1-800-652-2666). We're confident they can help you out!
I hate this printer so much. I've had it for over a year but spend more time trying to get it to reconnect and troubleshoot than actually using it. There's always a new issue and can never stay connected to any device for too long. The manual is garbage so please fire whoever came up with the design and instructions. They did NOT think of the user in any sense, and for the love of God please hire a design team for the next one.
Hi! We're here and we're ready to help. You can reach our imageCLASS support team Monday through Friday at 1-800-OK-CANON (1-800-652-2666). We're confident they can get your printer connected so you can print without worry. Hope to talk to you soon!
The support told me not to use the ‚Bonjour‘ printer but look for ‚IJ canon‘; however, it doesn’t show up. Unfortunately, I got no reply from the support afterwards. This is very confusing and bad support.
Hi! If you're having trouble getting your imageCLASS printer to work wirelessly with your Mac, our imageCLASS support squad will be glad to help you. You can reach them weekdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
I follow the instructions but the printer cannot find the WPA2 WiFi SSID/signal. (All other nearby devices have no trouble seeing this Wifi.) 2. Also, I read online that Canon printers cannot WPA3. Is this true?
Hi Stephen: Our friendly support team can answer any questions on your imageCLASS printer. You can contact them at 1-800-652-2666, Monday - Friday, excluding holidays. We hope this helps.
Hi, Michael! If you've got one of the models covered in this video and the instructions shown aren't giving you the same results, then we recommend giving our imageCLASS support team a call at 1-800-OK-CANON (1-800-652-2666). They're available Monday through Friday and we're confident they can get your printer connected. Hope this helps!
Did everything this video told me to, but says "No available scanner found. Follow the instructions in the User's Guide for the scanner driver to add the scanners you are using." Device does not appear in the cue when clicking on the + sign in the scanner window. A little help?
Hello: If you have followed the instructions in the video and are still unable to add your imageCLASS, you may wish to talk to one of our support agents for one on one help. They can be reached at 1-800-OK-CANON (1-800-652-2666) Monday-Friday 10:00am to 6:30pm ET, excluding holidays. We hope this is useful.
Hi, Jeremy! If you've followed the instructions in the video and you haven't had any luck, our imageCLASS support team will be happy to help. You can reach them Monday through Friday at 1-800-OK-CANON (1-800-652-2666). We look forward to your call!
I'm using a mac, and I can print wirelessly. But for scan it doesn't show up at all... I'm gonna try rebooting the network (again) after work hours or I'm just gonna give up and chalk it up Canon doing Canon BS
Hi Enis: Our printer agents would be happy to help you with the wireless connection to your Mac. You can reach support by calling 800-682-2666, Monday-Friday 10:00am to 6:30pm ET, excluding holidays. We hope this is helpful.
Simply says could not connect When we’re putting in our PSK, this is our wifi password, yes? I know mine is correct. Just double checked in my keychain access
Hi! If you've followed the instructions in the video and you haven't had any luck, our imageCLASS support squad will be happy to lend you a hand. You can reach them weekdays at 1-800-OK-CANON (1-800-652-2666). Hope to help you soon!
Hello: You may want to check out our Knowledge Base article here: canon.us/3lUqjbM If you have more questions, personalized support is available by registering your printer on the My Canon Account webpage: canon.us/account We hope this helps.
@@CanonUSA it doesn't help you twat(s). people come here for answers, not to be directed to more convoluted websites with nonexistent drivers and outdated software that's incompatible with current operating systems and outdated. terrible product and retarded customer service. Brother would never treat their customers this way...
Hi! If you're currently experiencing a problem with your imageCLASS printer, our support team is just a phone call away. You can reach them Monday through Friday (excluding holidays) at 1-800-OK-CANON (1-800-652-2666). Hope this helps!
Hi, John! This video is specific to the models mentioned in the description, namely the imageCLASS MF525dw, MF429dw, MF426dw, MF424dw, and the LBP215dw. If you're having trouble getting your imageCLASS LBP6230dw set up on your network, our US-based support squad will be happy to lend you a hand. Give them a call today at 1-800-OK-CANON (1-800-652-2666). We look forward to talking to you!
I have opened a channel on UA-cam and it is a channel to review the products and I want a ccamera canon 1100 d to start the first video review me this camera on the channel
I did everything in this video and still couldn't see my printer listed to add it to my Mac. I fought with it all night and what finally made it work was something apple recommended on their forum which is to reboot your network router. Then it appeared on both of our Macs. Just sharing this hoping it might help someone else in the future.
Awesome Presentation, simple and easy. Thank you
Thank you! We really appreciate the incredible feedback.
Wonderful video. Step by step. I had zero problem with hooking my printer up with my Mac.
Thank you! You're the best! This was so much helpful.
Great presentation. Much better than other explanations I reviewed.
If you did everything and when trying the add printer, it does not show up. Try going to printer menu->preferences->network ->select wired/wireless lan change the value to wireless lan. This fixed the problem for me.
Thank you so much!
Hopefully this will solve my printer from me having to reconnect and download the software constantly.
Right? Why does it DO THAT!?
Thank you so much. it was a big help.
I installed the drivers on my mac pro but the printer does not show up when i click on Add Printer on Systems Preferences. I tried several times but the printer still does not appear. Any tips?
Hi! We recommend contacting our friendly tech support team for free assistance. You can reach our tech support team weekdays at 1-800-OK-CANON (1-800-652-2666). We hope this helps!
I am having the same issue. But mine says a completely different printer name. :(
Did you get it working? I'm in the same boat right now. So frustrating to have a brand new printer and not be able to use it.
Finally got it. I did everything in this video and still couldn't see my printer listed to add it to my Mac. I fought with it all night and what finally made it work was something apple recommended on their forum which is to reboot your network router. Then it appeared on both of our Macs. Just sharing this hoping it might help someone else in the future.
If you did everything and when trying the add printer, it does not show up. Try going to printer menu->preferences->network ->select wired/wireless lan change the value to wireless lan. This fixed the problem for me.
Thanks a bunch! Perfect explaination✨
Thanks for the help!
Thank you so much!!!!
Thank you!
I just went through this whole process and it is still giving the error message unable to connect with printer??? Any Assistance?
This video is from 2018 and may be outdated. The most current software is on our site canon.us/support
A video with how to download the software is here: ua-cam.com/video/y07FJ9UPyEU/v-deo.html
I install the driver, when I add printer, it shows up the name of printer, but User place I can't choose canon scan driver software, only shows AirPrint. I don't know why?
Hi, Sylvia! If you're running into problems installing and using the software that came with your Canon printer, we recommend giving our US-based support squad a call at 1-800-OK-CANON (1-800-652-2666). We're confident they can help you out!
I hate this printer so much. I've had it for over a year but spend more time trying to get it to reconnect and troubleshoot than actually using it. There's always a new issue and can never stay connected to any device for too long. The manual is garbage so please fire whoever came up with the design and instructions. They did NOT think of the user in any sense, and for the love of God please hire a design team for the next one.
Hi! We're here and we're ready to help. You can reach our imageCLASS support team Monday through Friday at 1-800-OK-CANON (1-800-652-2666). We're confident they can get your printer connected so you can print without worry.
Hope to talk to you soon!
Same! It's a horrible printer.
The support told me not to use the ‚Bonjour‘ printer but look for ‚IJ canon‘; however, it doesn’t show up. Unfortunately, I got no reply from the support afterwards. This is very confusing and bad support.
Hi! If you're having trouble getting your imageCLASS printer to work wirelessly with your Mac, our imageCLASS support squad will be glad to help you. You can reach them weekdays at 1-800-OK-CANON (1-800-652-2666).
Hope to help you soon!
I follow the instructions but the printer cannot find the WPA2 WiFi SSID/signal. (All other nearby devices have no trouble seeing this Wifi.)
2. Also, I read online that Canon printers cannot WPA3. Is this true?
Hi Stephen:
Our friendly support team can answer any questions on your imageCLASS printer. You can contact them at 1-800-652-2666, Monday - Friday, excluding holidays.
We hope this helps.
@@CanonUSA it doesn't
After tapping wireless lan setting it says "for more information refer to manual."
Hi, Michael! If you've got one of the models covered in this video and the instructions shown aren't giving you the same results, then we recommend giving our imageCLASS support team a call at 1-800-OK-CANON (1-800-652-2666). They're available Monday through Friday and we're confident they can get your printer connected.
Hope this helps!
Did everything this video told me to, but says "No available scanner found.
Follow the instructions in the User's Guide for the scanner driver to add the scanners you are using." Device does not appear in the cue when clicking on the + sign in the scanner window. A little help?
Hello:
If you have followed the instructions in the video and are still unable to add your imageCLASS, you may wish to talk to one of our support agents for one on one help. They can be reached at 1-800-OK-CANON (1-800-652-2666) Monday-Friday 10:00am to 6:30pm ET, excluding holidays.
We hope this is useful.
Having same problem. How did you get it to work?
And what do we do if drivers arnt availbile for our Mac? I have Mac OS X leopard V 10.5 with a ImageClass 644CDW
The Color ImageCLASS MF644Cdw is compatible with macOS X 10.9.5 and higher.
Least helpful video of all time. Worthless
Hi, Jeremy! If you've followed the instructions in the video and you haven't had any luck, our imageCLASS support team will be happy to help. You can reach them Monday through Friday at 1-800-OK-CANON (1-800-652-2666).
We look forward to your call!
I'm using a mac, and I can print wirelessly. But for scan it doesn't show up at all... I'm gonna try rebooting the network (again) after work hours or I'm just gonna give up and chalk it up Canon doing Canon BS
Which printer are you using?
hello , ı have a canon i-sensys lbp623cdw . should I install the same way?
Hi Enis:
Our printer agents would be happy to help you with the wireless connection to your Mac. You can reach support by calling 800-682-2666, Monday-Friday 10:00am to 6:30pm ET, excluding holidays.
We hope this is helpful.
Is this the same as setting up on a MacBook Pro?
Hi, Stephany! The setup in this video applies to all Macintosh computers including both desktop and laptop models. Hope this helps!
Simply says could not connect
When we’re putting in our PSK, this is our wifi password, yes? I know mine is correct. Just double checked in my keychain access
Hi! If you've followed the instructions in the video and you haven't had any luck, our imageCLASS support squad will be happy to lend you a hand. You can reach them weekdays at 1-800-OK-CANON (1-800-652-2666).
Hope to help you soon!
Wrong printer
iPhone?
Hello:
You may want to check out our Knowledge Base article here: canon.us/3lUqjbM If you have more questions, personalized support is available by registering your printer on the My Canon Account webpage: canon.us/account
We hope this helps.
@@CanonUSA it doesn't help you twat(s). people come here for answers, not to be directed to more convoluted websites with nonexistent drivers and outdated software that's incompatible with current operating systems and outdated. terrible product and retarded customer service. Brother would never treat their customers this way...
Its baffling, Billions of dollars, still cant get these printers right
Hi! If you're currently experiencing a problem with your imageCLASS printer, our support team is just a phone call away. You can reach them Monday through Friday (excluding holidays) at 1-800-OK-CANON (1-800-652-2666).
Hope this helps!
Totally irrelevant to the LBP6230dw
Hi, John! This video is specific to the models mentioned in the description, namely the imageCLASS MF525dw, MF429dw, MF426dw, MF424dw, and the LBP215dw. If you're having trouble getting your imageCLASS LBP6230dw set up on your network, our US-based support squad will be happy to lend you a hand. Give them a call today at 1-800-OK-CANON (1-800-652-2666).
We look forward to talking to you!
Stop pause
I have opened a channel on UA-cam and it is a channel to review the products and I want a ccamera canon 1100 d to start the first video review me this camera on the channel