DPM Academy Session: Down the Rabbit Hole with DPM TEASER

This incredibly special session of Digital Portfolio Management Academy - Down the Rabbit Hole with DPM is brought to you by Jack Schmidt and Michael Kukla from Argonne National Laboratory (ANL). Learn how Jack and Mike implemented DPM and Service Builder as part of their larger service management maturity journey. This video is a small taste of what Jack and Mike will be sharing in our live DPM Customer Vision Session on August 13th at 11:00 am EST / 8:00 am PST.
00:00 Video introduction
00:30 Speaker introductions with Jack and Mike
1:27 A brief history on Argonne National Laboratory
2:13 How do we deliver an Amazon-like experience?
5:20 How Argonne has defined and modeled their services, offerings, and requests
10:39 Learn how to register for the live event
Please join us on August 13th to hear the rest of Argonne's story, learn best practices and how to avoid common pitfalls. Be sure to come with questions for Jack and Mike!
Here's the link: www.servicenow...