Surface Pro data recovery made easy: what you need to know

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  • Опубліковано 9 лис 2024
  • for data recovery call: 855.366.4232
    or request your service here: www.hddrecovery...
    Data recovery tools: www.acelab.eu.com
    Data Recovery of Bitlocker Encrypted Surface Pro 6: Things You Must Know About
    In today's video, we will be discussing options for data recovery of Surface Pro 6 devices that are encrypted with BitLocker. This can be a complex process, especially if the device has been disassembled or tampered with before. Our job is to recover data from the solid-state drive that runs the Surface Pro 6, which is actually soldered onto the logic board and not removable.
    Since the unit is not removable, troubleshooting and diagnosing can become much more difficult. However, there are ways to tap into the SSD interface and recover the data. In this video, we will showcase a tool that can make the data recovery process cleaner, faster, and more efficient.
    We will use a special NVMe adapter to link our Surface Pro 6 SSD with BitLocker to the PC3000 Portable III. This adapter transforms the connection of our soldered-on SSD into a standard m.2 NVMe interface, which solves the problem of connecting the device to the host.
    However, we still need to be able to decrypt OEM BitLocker encryption that Microsoft engages on these SSDs. Our solution to decrypt BitLocker volume is to run an imaging task using a Data Extractor by Acelab, which is a part of the PC3000 complex. The Data Extractor is capable of handling and decrypting a lot of different types of OEM BitLocker encryptions, including HP and Dell.
    In summary, recovering data from an encrypted Surface Pro 6 device can be a complex process. However, with the help of a special adapter and a Data Extractor, the process can become cleaner, faster, and more efficient. If you have lost your data on the Surface Pro and are looking for an effective solution to get it back, do not hesitate to contact us with your requests.
    if you want to ship your failed device to us for data recovery and free evaluation, simply fill out this form: www.hddrecovery...
    and send your drive boxed with bubble wrap to this address:
    HDD Recovery Services
    391 Bank St, Suite 201
    Ottawa, ON
    K2P 1Y3
    Canada
    Updated 2020 my gear for soldering:
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    this video: • 3 best data recovery h...

КОМЕНТАРІ • 73

  • @Multilink4441
    @Multilink4441 Рік тому +2

    Absolute genius, this guy saved my butt. Recently had a client bring in a dead drive, they were able to recover (and not lie about the issue and charge me 1k+). Really honest and professional!

  • @glizzy7619
    @glizzy7619 Рік тому

    Thank you! My surface pro 6 just fried out and I’m trying to recover all my files! ✨

  • @paultomlinson528
    @paultomlinson528 Рік тому

    Beautiful work as ever, I don't see to many surfaces with the pcie chips but always are a struggle.... that device made easy work.. well done

  • @ScoobieDoo
    @ScoobieDoo Рік тому +1

    Great video! At last very detailed description of use PC3000!

  • @sebastianmartinez3639
    @sebastianmartinez3639 6 місяців тому

    Hello, Excellent video. Do you have an option to this adapter reader for SSD2 bga 291?

  • @kenanderson2002
    @kenanderson2002 Рік тому +1

    I’m curious: how did you learn about electronics and data recovery? Did you go to school for that or take an online course?

    • @johnkelly6888
      @johnkelly6888 Рік тому

      More likely on his own combined with curiosity. This guys is not an end user, he is repair, modifier and creator all in one.

  • @alainroufosse1175
    @alainroufosse1175 7 місяців тому

    Hello, Thanks for this useful video. I just have a Surface pro5 that don't boot but Surface is working. I tried to boot with an usb key windows installer and the installer see the internal 256GB ssd. I have a PC3000 but the adapter is quiet expensive because i don't have many Surface to recover. Do you think it will work if i buy the adapter ?

    • @hddrecoveryservices
      @hddrecoveryservices  7 місяців тому

      Hard to say, you can get Toshiba ssd with same footprint and swap you chip on it. Make money off that case and buy a proper adapter for future 😄

  • @sasuke0poons0all
    @sasuke0poons0all Рік тому +1

    Would this work on a surface that just shows the windows logo then turns off? Or is that an SSD failure?

  • @Joke90
    @Joke90 Рік тому +2

    Simply love your workflow

  • @colinstu
    @colinstu Рік тому +12

    The customer could provide you the bitlocker key… And if they signed in with a MS account then it's attached to their account and can grab the key that way as well.

    • @hddrecoveryservices
      @hddrecoveryservices  Рік тому +6

      I don't think so, it's not customer set key, it's OEM.

    • @peckservers
      @peckservers Рік тому +1

      It would be curious to see if it saves the oem key in their account. It seems like if it didn't, and the customer somehow made BitLocker angry they would have no recourse to get their data back

    • @colinstu
      @colinstu Рік тому +7

      I can’t believe how there hasn’t been a huge public discussion about this vulnerability. If bitlocker is being enabled by the factory they shouldn’t be using known keys. Should be random per device. At this point anyone with a factory bitlockered system should undo and redo it and get a new key.

    • @MrVoltz
      @MrVoltz Рік тому +1

      The problem is that auto unlock was enabled, so the key needs to be stored somewhere. But still it is interesting that it is not in the TPM, maybe Microsoft doesn't trust their implementation and doesn't want to risk losing the key.

    • @alexlextar9270
      @alexlextar9270 Рік тому +2

      @@hddrecoveryservices how it possibile? Without private key?

  • @uchihamadara7705
    @uchihamadara7705 Рік тому +1

    My hard drive sata power port burned. 2 of the pins in the middle melted. What should i do?

    • @hddrecoveryservices
      @hddrecoveryservices  Рік тому

      If it was up to me I would just read out the eepRom with a programmer using a connection clip, and burn the contents into the donor board. Just replacement of the board is not going to work, rom needs to be cloned or moved

  • @laboratorioassembler
    @laboratorioassembler Рік тому +2

    Very thank you for sharing with us your knowledge:)

  • @skysurfhf
    @skysurfhf Рік тому

    Ca you provide link for bought the adapter, and there adapter for nano memory from USB flash drive... Thanks greatings from Portugal 🇵🇹 🌟

    • @hddrecoveryservices
      @hddrecoveryservices  Рік тому +4

      I am working on another video that will have an alternative method of dealing with this for a fraction of the cost. Wait till it comes out ( this week or next week) and then decide if you want to buy it. It's over $800USD and there is way to solve if for like 30$

    • @27bluecube10
      @27bluecube10 Рік тому

      @@hddrecoveryservices looking forward for the alternative way... thanks

  • @abedalkareemalnatshe
    @abedalkareemalnatshe Рік тому +1

    Great work 👏

  • @il51diablo
    @il51diablo Рік тому

    Crazy ! Nice tools !

  • @Thehappywanderer.2024
    @Thehappywanderer.2024 3 місяці тому

    Hi
    My surface pro has shut down after charging with an amazon charger. The unit sparked and shut down. I need to recover my files and photo's. Can you help please? Stephen

  • @storage2531
    @storage2531 Рік тому

    Sir u can unlock bitlocker without key

  • @jeffbarta6276
    @jeffbarta6276 Рік тому

    Great video!

  • @Raintiger88
    @Raintiger88 Рік тому +9

    OEM enabled bitlocker only uses a handful of keys??!! So how would one ensure that OEM keys aren't used? Do you have to decrypt, clear the TPM and then re-enable bitlocker? Your demo gives me reasons not to trust bitlocker at all and most certainly not OEM enabled encryption.

    • @NightmareQueenJune
      @NightmareQueenJune 5 місяців тому

      Same thought. I thought he at least would need the user password (I thought this was how bitlocker worked. User password + TPM) but apparently not.

  • @awilliams1701
    @awilliams1701 Рік тому +1

    so basically if you want your data secure, they aren't doing you any favors by turning it on from the factory since it has a universal back door. I'm guessing that's not the case for if you turn it on manually yourself.

  • @anshpatel1976
    @anshpatel1976 Рік тому

    What is the price of pc3000???

    • @hddrecoveryservices
      @hddrecoveryservices  Рік тому

      Depends on configuration, it's a modular unit

    • @anshpatel1976
      @anshpatel1976 Рік тому

      @@hddrecoveryservices pc3000 UDMA

    • @button-puncher
      @button-puncher Рік тому

      I just read that the base, HDD only is 11k and the full kit is 21k. Definitely made for data recovery companies.

  • @ztechrepairs
    @ztechrepairs Рік тому

    Sweet bro!

  • @sumanthkumar2477
    @sumanthkumar2477 Рік тому

    Hi guys, my mobile was broken and cpu was damaged emmc is not damaged.
    Can we get data back from encrypted emmc Without cpu ic?

  • @NapierNimbus
    @NapierNimbus Рік тому

    Excellent great stuff

  • @inwerp
    @inwerp Рік тому

    Not sure if connecting SIP NVME SSD to the interface should be considered as a recovery. BGA soldering skills, of course, but pc3k just makes it way slower compared to direcr m.2 method. Basically all you need is to find m.2 ssd with the same pinout and move chip from one place to another. Unlike apple SSD, MS uses quite generic stuff like kioxia bg4 on this video which is nothing but a embedded circuit 1to1 equal to what you find on m.2 board

  • @elisecronin1613
    @elisecronin1613 Рік тому

    Do you know of anyone in the US who renders this service? (Recovering data from an encrypted surface pro)

    • @hddrecoveryservices
      @hddrecoveryservices  Рік тому

      I don't, why guess if someone can do it and risk that that can't and having them mess it up more? We can do it for you. It's $700USD and it will take less than a week

  • @dennis8196
    @dennis8196 Рік тому

    Surface Pro with 1TB, damn, they only sold me 512GB max for my 2700GBP

  • @MordePT
    @MordePT Рік тому

    Before I watch it... I bought a adapter to read the memories, but so far all I got was bitlocker encripted drives without key 😅

    • @MordePT
      @MordePT Рік тому +1

      Wait what?
      I can't do that, when TPM fails I have no access to the data 🤔
      Will try this step by step tomorrow.

    • @DiskTuna
      @DiskTuna Рік тому

      @@MordePT 😂

    • @MordePT
      @MordePT Рік тому

      @@DiskTuna before you ask... I'm not talking about that 512 USB 😅

    • @DiskTuna
      @DiskTuna Рік тому

      @@MordePT 😂

  • @unicodefox
    @unicodefox Рік тому +1

    wait, so you're telling me bitlocker is effectively useless because they all use the same master key?

    • @ratbag359
      @ratbag359 Рік тому

      only if turned on by the manufacturer.
      If you turn it on it will use a unique key.

    • @hddrecoveryservices
      @hddrecoveryservices  Рік тому +2

      No, the key is a OEM key, so it is not even set by client. Unique key will make intrusion impossible

    • @ratbag359
      @ratbag359 Рік тому

      @@hddrecoveryservices are you replying to me or U+1F98A?

    • @ToomsDotDk
      @ToomsDotDk Рік тому +3

      No, it is just that encryption is not fully enabled yet.
      All data on an disk is encrypted wih an symmetric key aka it is fast and is the same symmetric key to decrypt and encrypt data with...
      The user then has an Asymmetric key pair (public/privat) and this type is slow but very stong, so the symmetric disk encryption key is encrypted with the users Asymmetric key.
      So the bitlocker is enabled by OEM and then the disk IS encrypted but the symmetric key is stored on an readable open place on the disk until the user login and complete the bitlocker enabling process (automatic when login in with MS live or AD Azure account).
      If you have an OEM PC and the bitlocker is enabled on the disk and the user has complete the process then you will see an "closed padlock icon" in Windows explore and if the user not yet has done the user side with Asymmetric key then the Windows explore icon for the drive an "open padlock"

    • @ToomsDotDk
      @ToomsDotDk Рік тому

      I work with forensics and often get bitlocker encrypted disk images from OEM pc and if/when the user has not enabled the user side yet, then we can just mount the image as a drive

  • @wolfinouout
    @wolfinouout Рік тому

    Please please please! I am begging you to please help me! For I have 2 micro SD cards that were corrupted and so I sent them to Pitt's Mobile data recovery and they said they couldn't fix it due to The severe logical damages. I seen your micro SD card video and I am hoping that you will be so kind to allow me to send the SD card's to you so that you can maybe fix it in a video. I don't have a lot of money especially because of the recovery service I sent it to but I'm just begging you to help me! I have videos on those SD cards that are extremely important to me .

    • @hddrecoveryservices
      @hddrecoveryservices  Рік тому

      Sure think. Requests are done on the website www.hddrecovery.ca/contact-us mention you found us on UA-cam

  • @gregrich91
    @gregrich91 Рік тому +1

    default recovery keys from OEMs is SUS as fuck.

    • @brainimplants
      @brainimplants Рік тому

      Yeah pretty much no purpose other than to screw innocent people. I just happened to notice yesterday that my dell laptop had the C drive encrypted. I turned that off immediately. If I ever had to fix my filesystem I would have been screwed scouring the net hunting for the dell keys and some bs to decrypt it.

  • @cognetic
    @cognetic Рік тому

    WOW! I did not know the OEMS used default bitlocker keys. Is there a site that has the default keys? Or does one need to be apart of the Illuminati? ;-)

    • @hddrecoveryservices
      @hddrecoveryservices  Рік тому +3

      Illuminati club bro :). I am not sure 100% how those keys are obtained, but if I had to guess they are hidden somewhere on the drive and data extractor just knows where to look for them. I may drop an answer to that in upcoming q&a this week. I'll consult with engineers at Acelab to see how they crack it

    • @Jay22217
      @Jay22217 Рік тому

      @@hddrecoveryservices So Bitlocker is enabled by default from the factory but they are in clear key mode. The key is stored in the MBR. If the user actually went through the setup process of Bitlocker, then this method will not work. The majority of users do not know this and do not actually setup Bitlocker.