GLPI - New Ticketing System - AIMC

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  • Опубліковано 13 бер 2023

КОМЕНТАРІ • 2

  • @kramito
    @kramito 8 місяців тому +1

    0:48 time code. Can you tell me, how did you implement the category opening lists sequentially?

  • @seekhoaursikhao4046
    @seekhoaursikhao4046 2 місяці тому

    Hello Dear, I am interested on your GLPI 10 video and with the believe and hope asking you, Please create a GLPI full playlist series from the scratch in English language (A-Z order)(Asset Section,Ticket Management Section) All the use cases of the options which is present in GLPI open source software. Currently I am facing issues in understanding a compete work flow of ticketing system. Requirement : In a company, user's creating IT requests or Issues by sending mail (Gmail or O365), then GLPI auto search/pickup emails and converts those emails to tickets, the IT executive will fix the issue and close the ticket , the moment he press the button the tickets response again resend to the users over email.). Can you help me with this please. Note : I do not have money to join any tutorial. Looking for free mode, as Humanity of sharing knowledge.