Integrating WhatsAPP and 3CX for Unified Communications and Better Service

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  • Опубліковано 6 жов 2024
  • Communicate with your customers using WhatsApp with 3CX seamlessly!
    With 3CX's WhatsApp integration, you can easily communicate with your clients and colleagues using WhatsApp. Not only can you make and receive calls, messages and photos, but you can also reply to messages and track your call history with WhatsApp! This makes it easy to keep in touch with your clients and coworkers, no matter where you are.
    This helps you manage your CRM systems and use 3CX even more efficiently for Unified Communications.
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    #unifiedcommunications #whatapp #3cx

КОМЕНТАРІ • 13

  • @OracionCatolica1
    @OracionCatolica1 4 місяці тому

    Greetings, excellent video, I just don't know where to get the verification token from, they put it at minute 7:12, could you explain to me, thank you so much for the help

  • @DeepikaJain-c7t
    @DeepikaJain-c7t 9 місяців тому +1

    Hello there , any information on how to delete a whatsapp account from a 3cx number

  • @DaBo1
    @DaBo1 5 місяців тому +1

    Thank you!
    1) can they call you on the whataspp and you to answer in 3cx?
    1.1) can you record the phone calls from whatsapp which customers are making and you answer in 3cx, the phone recordings to store in on 3cx ?
    2) if they pick up the number from whatsapp, they can phone you using their default phone app to call you on that number (which they took from whatsapp)?
    2.1) how to do in 3cx, if they are calling on that mobile phone number (which they took from whatsapp) them to call and you to drive them through ivr from 3cx?
    Thank you!

    • @SmokingCrop
      @SmokingCrop 5 місяців тому

      no, it's only answering to Whatsapp messages within 24h of receiving them

  • @zumbakill5866
    @zumbakill5866 Місяць тому

    it doesnt work for me, i don't recieve any message in 3cx accoun t

  • @WesselPWA
    @WesselPWA 4 місяці тому

    At first, thnx for the instructions! but i still have problems with the integration. as a "customer" i can send messages wich i recieve but i cant reply.
    please tell me what i did wrong.

    • @Kingfortune254
      @Kingfortune254 Місяць тому

      I'm acing the same challenge. have you gotten a solution?

  • @adibaahmed8569
    @adibaahmed8569 6 місяців тому

    I m facing issue in WhatsApp integration.

  • @AliHaider-fr4cx
    @AliHaider-fr4cx 5 місяців тому

  • @dominicparappully8140
    @dominicparappully8140 2 місяці тому

    I am from India. Can I use an Indian number to connect this App

    • @LearningandTechnology
      @LearningandTechnology  2 місяці тому

      @@dominicparappully8140 I’m not sure if there is a VOIP service in India that is supported. There is a list on the 3CX website of all supported providers.