You’ll get an email that they’re going to start processing the refund the day they pick it up usually and then it’s 2 to 3 days it’s back in your account 😊
I wish they let us drop it off at our local Amazon locker instead of these "hubs" . I have a local one within walking distance, but the hub costs me about $5 subway round trip fare. I'd like to avoid paying. But now I've gotta wait at home all day! Oh well...
saves me so much time explaining this in painstaking detail to my helpless family members. also saves me a headache. thanks for posting this so i could reference them. love ya
I actually work at 1 of the amazon hubs in a local corner shop it's really as easy as giving me the parcel, ngl tho it's embarrassing I didn't know how it worked for the customer 😅 thx alot your vid was alot of help
I have tried this "UPS will bring a label" shit. They NEVER do and it sits out on the porch for over a week and even when I catch them they act like a deer in headlights and say they know nothing about it and have no label. I end up having to drive 30 miles to a UPS facility to be told by the guy there that they hate Amazon and like its too much trouble for him as well. I have sent back three or four items since Amazon's existence and don't appreciate that at all.
That sounds very frustrating. You must be in an area where they might have a problem doing that. I would contact Amazon customer service, then to find out your best option other than that I would just wait until you have a few items to return and bring them to a drop-off facility that’s free and that they also will wrap and package at all for you, those places are UPS store Kohl’s things like that Whole Foods 😊👍🏼
Thank you for making this visually demonstrated example that way we can fully see the process of how-to. Funny enough, i ordered LED strip lights myself, and I found out (after purchase and arrival) that they needed a "HUB", which unfortunately i do not own one that it requires and to be honest researching and figuring all of that out was making my brain blank out LOL! But i thought that these lights were able to be controlled by an app or remote without anything extra- which honestly the product DID NOT mention any of that UNTIL I had the boxes (I bought 2 also ) in hand and it said it on the side of the box. also the "wifi" connector or whatever, the box between the power cord and led strip itself, did NOT ,match the name of the product i bought and didnt have a square scanning code to be able to register the item to the app or HUB even if i COULD have what was necessary to get them going-soooo needless to say I am returning them. Quick question though- are you a more premium member of Amazon or something for the UPS to charge you nothing for pick ups? On my account it wants to charge me an amount for the pickup (like $25-30+!) also apparently they do not give an option for pick-ups at this time during COVID19 which is understandable but kind of makes for a "screw-it i'll just buy the HUB..but then how would i even register the item to it if i do spend another $100 for this damn thing" type of mood considering the closest UPS store is apox. 35 min away....ugh lord almighty this is the one complaint about buying online isn't it? especially now! You never TRULY know what you are getting and its almost a gamble even on Amazon and i hate it because my dad & I both love them...life can't be perfect always though now can it? lol I love how i've just sat here and had an entire conversation based off of a response lmao but- that's me! I type what i would say in person. Many people can't stand the "books" I write but I mean what's the purpose of half-assing it?! Why water yourself down for anyone!? Maybe I should write a book for the love of God. Haha Lord knows I have the capability! So if you ever see a book blow up by Cynthia Spencer? Just know that was me
Thanks for the detailed response I really appreciate it 😊👍🏼 I do not know if there is a difference with returning something when you don’t have a prime membership. I do have a prime membership so maybe the return process is a bit different but I am not sure if your experience will be different since you are not a prime member. I attached a link on the Amazon return process it doesn’t seem like they differentiate between prime members. www.amazon.com/gp/help/customer/display.html?nodeId=201853570
I just bought a desk that had pretty bad reviews but it looked great! and it was what I needed for cheap so I’m saving this video so when I get it I’m prepared!!
I bought a grappling hook so I can climb tress easier. I bought the cheapest one before reading any of the reviews that claimed theirs broke after one use, I will try returning it tomorrow and getting a better one.
If you choose UPS pick up they will come to your house see the box or envelope that you left they will put their own label on it and leave you a receipt and take it away. 😊👍🏼
They expect the package to be outside where they can get it I do not think they will ring the doorbell. You can put a note out there or watch for them and hope you catch them. Good luck 👍🏼
I spent months looking for a nice jacket, found the perfect one but they sent me the wrong jacket. Ordered a replacement. The return process was easy for me. I chose UPS pickup on a Thursday and then the day after a guy from UPS came and took it from me. You just have to print off the barcode amazon gives you then put that inside the package, tape it up, then wait for a UPS guy to come. They should already come with a label, mine did. Much easier than going to UPS or Kohl’s myself. Hopefully they send the right thing this time though lol.
@@kelisburks4025 you have to print the return info that they give you. Its like a long bar code (if i remember correctly) and put it in a box with the item you want to return. Then they schedule a day to come for the package. I just left mine outside and they grabbed it without telling me.
im confuse so im going to retuen my item but when my labels get to my house do i just leave the package outside i dont know when they come and get it ?
thank you for the video! i accidentally bought a iPad on my dads account and i was scared since i didn't know how to return stuff on amazon but now that i saw the video i know how to now!
I just bought a 15 gel pen set for $8. Their was only 1 5 star review. But it's a risk I'm willing to take... Just in case they're trash, then I'll return them 😂
This mybe a crazy question but I recently bought something that I don't like. The item came in a package envelope. Wanted to know if I can use a box or a different envelope to put it in.
UPS will pick it up the next business day if you chose UPS pick up it looks to me like it got missed or they had a problem which does happen from time to time as it’s happened to me just contact Amazon customer service you can do it through the chat and they will take care of it and reschedule the pick up 😊👍🏼
They are charging for pick up now so I would bring it to a UPS store and they will package it for free and give you a label and everything. The only caveat is you’d have to be close enough to drive to one. I find it much easier. 😊👍🏼
At 2:56 I need to you clarify what UPS Dropoff is. I work for a UPS Store and Im tired of Amazon customers coming in and complaining about why its not free. When customers select "UPS Dropoff" it means it will have to printout a UPS Ground shipping label which typically costs .12 cents to print the customer will also be charged a fee to put something around the item, which will be either a box or envelope. FIX THIS PLEASE
You don’t need to print a paper to put in there but if you have access to a printer print out the label they send you and put one inside the package and if you have multiple packages tape one just to the outside of the ones you’re sending for UPS pick up so that they know which one is which 😊👍🏼
UPS pick up will pick up at the same location they usually drop it off at so I put mine outside the door and they come get it and put a label on it they will not ring your bell or try to contact you they’ll just pick it up and leave 😊👍🏼
this is very helpful i recently bought some expensive sunglasses on amazon and i was afraid that i spent way too much money and i wouldn't be able to get it back but thanks to this i now know how to
Just a correction in your choice of return reason.. You 'BOUGHT BY MISTAKE' is the reason for the return because you bought the wrong illumination, that's YOUR mistake, not that it was defective or didn't work, the items worked. You've made Amazon believe that the item doesn't work or is defective when it works perfectly fine but just not for you which was your 'personal mistake'.
For example I bought a controller and I want to refund it. The controller came in a amazon bag and inside that bag was the box of the controller. I want ups to pick it up at my house. Do I need the amazon package that it came in or no?
When I try to return something, why do I get “return code?” I want to print the label, but I don’t get that option. I don’t get the same options as you, even though I follow the same process.
I think some items shipping is free and you don't need to package or label your item. You get a barcode so when you go to UPS they scan the code and they pack it for you!
If you want to print the label, you have to go to view and print. It’s going to open it from the Amazon app into your web browser if you’re on the phone and then you’ll have to login possibly and then you’ll have the option to actually print it from there. That’s the only way you can print it. 😊 👍🏼
But there should have been instructions to follow along with a tracking code you print out which should be put in your package. And then what? Do you tape it? Do you set it on your porch? Do you what your door like a hawk so you don't miss the driver? What happens from there, up to the moment the package is taken from your possession?
Just choose UPS pick up in the app and they will pick it up the next business day you can just leave it outside and they will bring a label and place it on the box and take it with you. I would make sure the box is of course sealed or the bag is sealed so they can put the label on it they will not package it for you 😊👍🏼
Brotha' John....This video was ABSOLUTELY helpful!!....Every time I thought that you weren't gonna' hit a a certain topic, you hit in that topic....You touched on Everything!!😅.... Now I know how to return my package from home...Which is more convenient For me as well👍🏽😊 Thank you for your clear instructions for those of us who have attention malfunctions😆.... Peace & Blessings Brotha' John☮️❇️✨
Yes, that’s a little more complicated in that case. If you can print out the information of the package that’s in there and put it on top of the box or bag this way the UPS driver knows where to put the label he brings. If you don’t feel comfortable doing that then may be going to a UPS drop off location that’s free would be a good option.
They always pick it up the next business day so if you put it out on Friday it won’t be till Monday when they pick it up when you choose UPS pick up 😊👍🏼
Unfortunately if it already shipped you have to wait for it to arrive before you can return it. You can cancel if you’re within the time before shipping 😊👍🏼
So when you take it to UPS/have it picked up by UPS, do you have to put the item into a shipping box? Or do you just give them the item and they pack it themselves and ship it?
@@JohnXanderTecharen’t they going to ask for some sort of proof that it’s the same product they initially sold someone could be puttin anything in a box and how long does it take for ur money to be refunded back to your card
@FREEFIRE-fx3wb that’s a good question if you’re dropping off at a UPS store they never ask for proof they just scan the QR code and if you’re leaving in front of your house to be picked up, it’s a sealed box so they do not ask for and when you send it back they might check It then at Amazon not sure though. It takes 48 hours for return on original card payment 😊👍🏼
@user-xf7ob5bw7o if you go to The UPS Store you do not need to put any label inside. They will actually package it for you so you just need to bring the device with you or whatever you returning. 😊👍🏼
So just to be clear we can return the package from the same delivery Amazon box with the address? Or do we need to print out something to where to return ot?
If you choose UPS pick up they’ll pick up the next business day but they are now charging some money for that $7.99 in some cases so you might want to just do the UPS drop off location at a UPS store if you’re near one and that is free and you don’t even have to wrap it up they’ll do it for you 😊👍🏼
I'm in the process of doing this right now. And it seems pretty easy but what I was wondering was when I select the option for UPS pickup it says UPS will have a label for me. But it also said I had to print some labels out and it was email to me.. I'm confused
I know that is confusing but I assure you all you have to do is put the box outside and UPS will stick their own label on the box you do not have to do anything. Now sometimes I put a Post-it note that says UPS so that they know it’s for them and sometimes I print out the receipt of what’s in the box but you don’t need to do any of that all you have to do is put the box out there.
hey , i have few questions: 1. is return pickup service available for free or if charged, can it be reimbursed? 2. how to find ups box and do i need to pack it? 3. how to get receipt of ups box pickup?
In the US they’re starting to charge $7.99 to have UPS pick it up now so I would just drop it off at a UPS drop off location and you don’t have to package it they will do everything for you for free and give you a receipt
When you choose defective or does not work and you go onto the next page you have to choose more options they don’t let you choose it by default but it’s there you just have to click more
I finally did these with 2 of my packages, Amazon is telling me you must be 21 but I’m only 18 and it also says to print out a label? Did you have to print out a label or is that unnecessary?
In the case they don’t give you that option you should print the label out and put it on yourself. They will either email you the label or you can print it right from the app. 😊👍🏼
Thanks! I ordered something on the french amazon and my French isn't fluent so this helped. Unfortunately on the French one or maybe this particular seller I have 'requested' a return and have to wait for approval! Don't know if this is amazon france or the selling party. 😒 America always put the customers first thats so nice.
Ok sooo i bought a apple tablet and its been disabled and i must connect to itunes but i cant because i dont have a mac and i probably cant return it so what do i do?! 😥
Sofizzy does stuff I’m guessing you mean is permanently disabled and can’t enter you should should go to an apple store they’re mostly near or inside malls
Omg this definitely what I meed.. i want to rent out a book but not sure how to return it... definitely gonna choose Pickup options cause I have no idea on printing label... don’t wanna choose the wrong address
I can’t find orders in your orders that have been delivered. They are still in return window. Like they just got delivered the very day. It would be helpful if you started from the actual starting place of returning. Finding the order is really complicated as of like six months ago and I can’t find out how to do this in an easy way. Use to be able to do this all the time no problem. It feels like Amazon made it harder on purpose because they are loosing money.
@@JohnXanderTech stupid question but you say any box does that really mean any box? I have no boxes at my house besides boxes for baby diapers and other stuff lol
I think you can use any box that would fit the item or a bag that they would ship it in that would work as well just scribble out some of the information on the box if you’re concerned I would print out the label that they give you and just stick it to the box just to let them know that it is something to be picked up they are going to bring their own label and put a Post-it note that says UPS pick up leave it by your front door they will come get it good luck 👍🏼😊
I wish you could just return these through USPS because I don’t wanna tell my parents I need the car to go return a skirt when I could just walk and not tell them
Welcome 🙏 if you have access to a printer it would not hurt to put the slip in the box that they tell you to print out but if you’re having UPS pick it up they’ll bring you a label and that will have the information they need 😊👍🏼
Lol I can’t believe I bought something before reading the reviews
Same right here my fRiEnd😬😂
We all do it 😊👍🏼
😂 me too
LOL
Same. lol
I'm usually more careful, I guess I got impatient. ¯\_(ツ)_/¯
So helpful I’ve always been afraid to return things but you made it seem so easy
😊👍🏼
Fr I was scared 2 lol
You’ll get an email that they’re going to start processing the refund the day they pick it up usually and then it’s 2 to 3 days it’s back in your account 😊
@@JohnXanderTech So helpful! Thank you! 😃
Same
You have no idea how many items that I don’t want but had to keep because I didn’t know how to return them!!! Thanks man!
Glad I could help 😊👍🏼
Be careful if you return too much stuff you’ll be blocked by amazon.
True don’t abuse it
I dropped off my amazon return in the locker today in the morning and the status hasn’t updated, I’m already stressed
Did it work eventually?
I wish they let us drop it off at our local Amazon locker instead of these "hubs" . I have a local one within walking distance, but the hub costs me about $5 subway round trip fare. I'd like to avoid paying. But now I've gotta wait at home all day! Oh well...
i dropped off my Amazon item at the UPS Store & my status hasn’t updated either its been 2 days so I know how u feel lol
good Vibes it’s been 1 week and 2 days so far for mine. Usually it’s between 2-4 hours since I get it back onto my gift card balance
good Vibes did it eventually update?
saves me so much time explaining this in painstaking detail to my helpless family members. also saves me a headache. thanks for posting this so i could reference them. love ya
Thanks 🙏 glad I could help
I actually work at 1 of the amazon hubs in a local corner shop it's really as easy as giving me the parcel, ngl tho it's embarrassing I didn't know how it worked for the customer 😅 thx alot your vid was alot of help
Glad I could help 😊👍🏼
I wanted to buy a game so badly that I accidentally bought two copies…
I bought a ukelele for my birthday and I accidentally bought a nylon string, and nylon strings really suck! Thanks so much !
This is a step-by-step on how to successfully using amazon app
Me: *Punches box, claims item was damaged to avoid 20% restock fee*
Seller loses and can't resell because original container is wasted by buyer. YOU SUCK
I have tried this "UPS will bring a label" shit. They NEVER do and it sits out on the porch for over a week and even when I catch them they act like a deer in headlights and say they know nothing about it and have no label. I end up having to drive 30 miles to a UPS facility to be told by the guy there that they hate Amazon and like its too much trouble for him as well. I have sent back three or four items since Amazon's existence and don't appreciate that at all.
That sounds very frustrating. You must be in an area where they might have a problem doing that. I would contact Amazon customer service, then to find out your best option other than that I would just wait until you have a few items to return and bring them to a drop-off facility that’s free and that they also will wrap and package at all for you, those places are UPS store Kohl’s things like that Whole Foods 😊👍🏼
Omg IM RETURNING THE EXACT SAME LIGHTS 😂😂😂😂😂😂
Ha 😊👍🏼
JohnXanderTech sir John is it okay if the item has no box? I bought a kettlebell.
Wdym like old ones with new ones ?
y’all, i bought a Multi Angle bar from ludwig for a marching snare drum , and they sent me A KNEE SOCK 😐 HOW
Lmaoooo u got played😂😂😂
@@PakalamYT fr smh
They scammed my ass too
I am stuck and on the verge of tears.
Contact Amazon customer service and they will be glad to help you 😊👍🏼
Thank you for making this visually demonstrated example that way we can fully see the process of how-to. Funny enough, i ordered LED strip lights myself, and I found out (after purchase and arrival) that they needed a "HUB", which unfortunately i do not own one that it requires and to be honest researching and figuring all of that out was making my brain blank out LOL! But i thought that these lights were able to be controlled by an app or remote without anything extra- which honestly the product DID NOT mention any of that UNTIL I had the boxes (I bought 2 also ) in hand and it said it on the side of the box. also the "wifi" connector or whatever, the box between the power cord and led strip itself, did NOT ,match the name of the product i bought and didnt have a square scanning code to be able to register the item to the app or HUB even if i COULD have what was necessary to get them going-soooo needless to say I am returning them. Quick question though- are you a more premium member of Amazon or something for the UPS to charge you nothing for pick ups? On my account it wants to charge me an amount for the pickup (like $25-30+!) also apparently they do not give an option for pick-ups at this time during COVID19 which is understandable but kind of makes for a "screw-it i'll just buy the HUB..but then how would i even register the item to it if i do spend another $100 for this damn thing" type of mood considering the closest UPS store is apox. 35 min away....ugh lord almighty this is the one complaint about buying online isn't it? especially now! You never TRULY know what you are getting and its almost a gamble even on Amazon and i hate it because my dad & I both love them...life can't be perfect always though now can it? lol I love how i've just sat here and had an entire conversation based off of a response lmao but- that's me! I type what i would say in person. Many people can't stand the "books" I write but I mean what's the purpose of half-assing it?! Why water yourself down for anyone!? Maybe I should write a book for the love of God. Haha Lord knows I have the capability! So if you ever see a book blow up by Cynthia Spencer? Just know that was me
Thanks for the detailed response I really appreciate it 😊👍🏼 I do not know if there is a difference with returning something when you don’t have a prime membership. I do have a prime membership so maybe the return process is a bit different but I am not sure if your experience will be different since you are not a prime member. I attached a link on the Amazon return process it doesn’t seem like they differentiate between prime members.
www.amazon.com/gp/help/customer/display.html?nodeId=201853570
It probably charges you because it wasn't free delivery hy amazon
@@florenceplays339 same as amazon do walmart return lost product
It always costs you if you want UPS to come pick it up at your house. That’s why return stores like TUPSS, Kohls and now Staples exists.
I just bought a desk that had pretty bad reviews but it looked great! and it was what I needed for cheap so I’m saving this video so when I get it I’m prepared!!
Great 👍🏼
Did you return it
I bought a grappling hook so I can climb tress easier.
I bought the cheapest one before reading any of the reviews that claimed theirs broke after one use,
I will try returning it tomorrow and getting a better one.
Idk if it’s because of quarantine but the only option for me is drop off
So, I don't need to print out a label? I can just go to my local UPS and they'll just smack one on for me?
Yeah
@@M1sterKiwi will they pick it up as well and put a return label on it as well?
If you choose UPS pick up they will come to your house see the box or envelope that you left they will put their own label on it and leave you a receipt and take it away. 😊👍🏼
@@JohnXanderTech but what if your item is big and its at your house do they ring the door?
They expect the package to be outside where they can get it I do not think they will ring the doorbell. You can put a note out there or watch for them and hope you catch them. Good luck 👍🏼
I spent months looking for a nice jacket, found the perfect one but they sent me the wrong jacket. Ordered a replacement. The return process was easy for me. I chose UPS pickup on a Thursday and then the day after a guy from UPS came and took it from me. You just have to print off the barcode amazon gives you then put that inside the package, tape it up, then wait for a UPS guy to come. They should already come with a label, mine did. Much easier than going to UPS or Kohl’s myself. Hopefully they send the right thing this time though lol.
I am so glad it worked out for you 😊👍🏼
Well done !! thank you for the video !! we need more people like you putting out content,speaking properly, and easily showing how its done. 👍
So glad I could help thanks for the compliment 😊👍🏼
When do you get a refund on the items?
Takes a few days
What if the post office delivered it instead of UPS?
Then your good, you won’t be charged and you get your money back
Unfortunately they don't have the pickup option anymore at least here in Montreal.
That is unfortunate
Do I need to print something out and put it on the box? Or just the item in a box by itself?
Did you figure out how ?
@@kelisburks4025 you have to print the return info that they give you. Its like a long bar code (if i remember correctly) and put it in a box with the item you want to return. Then they schedule a day to come for the package. I just left mine outside and they grabbed it without telling me.
@@Blogvampire okay thank youuuu sm
Did you use the same box or is it okay to use different one?
I used a different box and wrote with sharpie on the outside that it was returning
im confuse so im going to retuen my item but when my labels get to my house do i just leave the package outside i dont know when they come and get it ?
thank you for the video! i accidentally bought a iPad on my dads account and i was scared since i didn't know how to return stuff on amazon but now that i saw the video i know how to now!
You’re welcome I am sure that Amazon will except the return and there won’t be an issue 😊👍🏼
Wish I had read this first paid to return item hopefully cost of returning item is redeemed.
So do you need to put in front of your door or in your post email
I put it where they drop it off 😊👍🏼
@@JohnXanderTech so I should put in front of my door but what if someone stole it
I usually hide it behind some thing but let the driver be able to see it and put a note on it that says UPS pick up
@@JohnXanderTech oh okay thank you 😊
Wow that's really easy. I never returned anything so this is something I needed to see.
Glad I could help you 😊👍🏼
I just bought a 15 gel pen set for $8. Their was only 1 5 star review. But it's a risk I'm willing to take... Just in case they're trash, then I'll return them 😂
I bought a butterfly knife and a Bluetooth adapter and I hardly use them and I didn’t how to do it and this video helped me to return my package
😊👍🏼
What if I do not get the option to select a pick up or drop off location for return and had to pay out of pocket at UPS?
Then u prob don't live in US
Contact Amazon customer service chat they might be able to help 😊👍🏼
I love the video but think I will take my returns to Ups Office seems better This way please let me know
You can drop off at UPS
thank you. This helped me returning a monitor which was a scam
😊👍🏼
Buying legend of zelda cartage with mixed reviews, getting ready to return just incase lol hope it works
This mybe a crazy question but I recently bought something that I don't like. The item came in a package envelope. Wanted to know if I can use a box or a different envelope to put it in.
Same i need to know that too
Yes you can use different packaging to ship it back that is no problem 😊👍🏼
how do you know when ups is going to collect the package I have waited for 4 days already
UPS will pick it up the next business day if you chose UPS pick up it looks to me like it got missed or they had a problem which does happen from time to time as it’s happened to me just contact Amazon customer service you can do it through the chat and they will take care of it and reschedule the pick up 😊👍🏼
Wonderful tutoring for something Amazon should post on their own app. Word of advice. UPS charged me a fee to print the label, so it is not “free”.
Thank you for the compliment. It should be free if you use UPS drop off at a mailbox store did they give you that option?
That's great... but I don't have a pickup in my city. I must send by mail...
They are charging for pick up now so I would bring it to a UPS store and they will package it for free and give you a label and everything. The only caveat is you’d have to be close enough to drive to one. I find it much easier. 😊👍🏼
Do I need to schedule a pick up time threw ups or am I good from there
I don't know when they coming
If you choose UPS pick up they will come the next business day anytime during the day so you don’t know what time it is you cannot schedule it 😊👍🏼
At 2:56 I need to you clarify what UPS Dropoff is. I work for a UPS Store and Im tired of Amazon customers coming in and complaining about why its not free. When customers select "UPS Dropoff" it means it will have to printout a UPS Ground shipping label which typically costs .12 cents to print the customer will also be charged a fee to put something around the item, which will be either a box or envelope. FIX THIS PLEASE
Thanks so much! This helped me a lot.
Glad it helped 😊👍🏼
@@JohnXanderTech question I'm getting charged 3 dollars can I just pay with my Amazon account
I never had to pay but I would call customer service and check 😊👍🏼
Helpful but you never said whether you need any paperwork inside the package?
You don’t need to print a paper to put in there but if you have access to a printer print out the label they send you and put one inside the package and if you have multiple packages tape one just to the outside of the ones you’re sending for UPS pick up so that they know which one is which 😊👍🏼
Quick question for ups pickup do u need to leave the package outside or will they come and ring at the door to pick it up?
So what happens
UPS pick up will pick up at the same location they usually drop it off at so I put mine outside the door and they come get it and put a label on it they will not ring your bell or try to contact you they’ll just pick it up and leave 😊👍🏼
thanks a lot sir. you are a life saver. your video and replies to comments were clear, concise and precise. 👍
You are welcome 🙏
this is very helpful i recently bought some expensive sunglasses on amazon and i was afraid that i spent way too much money and i wouldn't be able to get it back but thanks to this i now know how to
Awesome glad I could help 😊👍🏼
Just a correction in your choice of return reason.. You 'BOUGHT BY MISTAKE' is the reason for the return because you bought the wrong illumination, that's YOUR mistake, not that it was defective or didn't work, the items worked. You've made Amazon believe that the item doesn't work or is defective when it works perfectly fine but just not for you which was your 'personal mistake'.
For example
I bought a controller and I want to refund it. The controller came in a amazon bag and inside that bag was the box of the controller. I want ups to pick it up at my house. Do I need the amazon package that it came in or no?
I have the exact same question!
I would place it back in the Amazon bag and seal it and have UPS pick it up
I bought a hoverboard charger and I forgot to put the model name and I got the wrong one so thank you because I didn’t know how to return it
Your welcome my friend 🙏👍🏼
When I try to return something, why do I get “return code?” I want to print the label, but I don’t get that option. I don’t get the same options as you, even though I follow the same process.
I think you need to call Amazon customer service number 😊👍🏼
I think some items shipping is free and you don't need to package or label your item. You get a barcode so when you go to UPS they scan the code and they pack it for you!
Yes, how do you print the off the label with the bar code??!
If you want to print the label, you have to go to view and print. It’s going to open it from the Amazon app into your web browser if you’re on the phone and then you’ll have to login possibly and then you’ll have the option to actually print it from there. That’s the only way you can print it. 😊 👍🏼
But there should have been instructions to follow along with a tracking code you print out which should be put in your package. And then what? Do you tape it? Do you set it on your porch? Do you what your door like a hawk so you don't miss the driver? What happens from there, up to the moment the package is taken from your possession?
Just choose UPS pick up in the app and they will pick it up the next business day you can just leave it outside and they will bring a label and place it on the box and take it with you. I would make sure the box is of course sealed or the bag is sealed so they can put the label on it they will not package it for you 😊👍🏼
Brotha' John....This video was ABSOLUTELY helpful!!....Every time I thought that you weren't gonna' hit a a certain topic, you hit in that topic....You touched on Everything!!😅....
Now I know how to return my package from home...Which is more convenient For me as well👍🏽😊
Thank you for your clear instructions for those of us who have attention malfunctions😆....
Peace & Blessings Brotha' John☮️❇️✨
Ha I am so glad to help 😊👍🏼
Helpful, thank you. But for those of us in apartments, should we put them in our mailroom where UPS drops packages off?
Yes, that’s a little more complicated in that case. If you can print out the information of the package that’s in there and put it on top of the box or bag this way the UPS driver knows where to put the label he brings. If you don’t feel comfortable doing that then may be going to a UPS drop off location that’s free would be a good option.
Well i want to always buy something not everytime like sometimes but when i read perfect reviews i doubt myself if making the right purchase or not.
Yes we all do that 😊👍🏼
Same this is specifically a pain with headphones since it's almost impossible to know
How do I check went they going to pick it up
They always pick it up the next business day so if you put it out on Friday it won’t be till Monday when they pick it up when you choose UPS pick up 😊👍🏼
I want to return a cpu, so there’s an option that UPS will come on my house it pick it up?
I pretty sure yes
Good video. I tried doing this rn, and it has changed so have to find another video. Amazon… trying to be a pain and keep my money.
What do I say if I bought something but I realize after a few hours I just simply don’t want it and regret my purchase?
Unfortunately if it already shipped you have to wait for it to arrive before you can return it. You can cancel if you’re within the time before shipping 😊👍🏼
@@JohnXanderTech what if my item never arrives it says on my orders that it may be lost ??
Looks like your item may be lost if that’s the case you can contact customer service and they can help you get a refund 😊👍🏼
I hav amazon business and there is no spot that said "return or replace items" any reason why or advice on what to do?
I am not sure in this case, but I would contact Amazon customer service fee at the chat. 😊👍🏼
So when you take it to UPS/have it picked up by UPS, do you have to put the item into a shipping box? Or do you just give them the item and they pack it themselves and ship it?
When you choose UPS pick up all you have to do is seal it off in a box and they will bring a label and take it away from where you picked it up from
@@JohnXanderTecharen’t they going to ask for some sort of proof that it’s the same product they initially sold someone could be puttin anything in a box and how long does it take for ur money to be refunded back to your card
@FREEFIRE-fx3wb that’s a good question if you’re dropping off at a UPS store they never ask for proof they just scan the QR code and if you’re leaving in front of your house to be picked up, it’s a sealed box so they do not ask for and when you send it back they might check
It then at Amazon not sure though. It takes 48 hours for return on original card payment 😊👍🏼
@@JohnXanderTech Do I need to put the printed return code in the box if I go to the ups store?
@user-xf7ob5bw7o if you go to The UPS Store you do not need to put any label inside. They will actually package it for you so you just need to bring the device with you or whatever you returning. 😊👍🏼
Thanks for the video. I'm not very technical, so the visual helped.
So glad I could help. 😊👍🏼
So just to be clear we can return the package from the same delivery Amazon box with the address? Or do we need to print out something to where to return ot?
How long does it usually take before they pick it up?
If you choose UPS pick up they’ll pick up the next business day but they are now charging some money for that $7.99 in some cases so you might want to just do the UPS drop off location at a UPS store if you’re near one and that is free and you don’t even have to wrap it up they’ll do it for you 😊👍🏼
Can I use the same box that it was packaged in? Do I need to label the box to where it's being returned to or would UPS already know?
I wonder the same thing
i bought a iphone xr with a 75%-25% good to bad reviews
this is helpful
😊👍🏼
I'm in the process of doing this right now. And it seems pretty easy but what I was wondering was when I select the option for UPS pickup it says UPS will have a label for me. But it also said I had to print some labels out and it was email to me.. I'm confused
I know that is confusing but I assure you all you have to do is put the box outside and UPS will stick their own label on the box you do not have to do anything. Now sometimes I put a Post-it note that says UPS so that they know it’s for them and sometimes I print out the receipt of what’s in the box but you don’t need to do any of that all you have to do is put the box out there.
@@JohnXanderTech ok. Thank you so much
Thanks this helped a lot!😂
Welcome 🙏
what if we don’t have a bag or a box to place the stuff we are returning in?
You will need to box it up.
Thank you so much! Did this yesterday and it worked.
Great 😊 👍🏼
This helped knowing as I need to return an item.thanks.
How is the payment for the return made ? Online or how ?? This is my first return
Once they scan the return at the door. Your payment will be processed
@@JohnXanderTech how do they scan the return do you write a code on a post it note or something
@@JohnXanderTech when does the usp come ?
hey , i have few questions:
1. is return pickup service available for free or if charged, can it be reimbursed?
2. how to find ups box and do i need to pack it?
3. how to get receipt of ups box pickup?
In the US they’re starting to charge $7.99 to have UPS pick it up now so I would just drop it off at a UPS drop off location and you don’t have to package it they will do everything for you for free and give you a receipt
So do I just put my item in a box and put a sticky note on it saying “UPS pickup” and leave outside? Is that ok
I do exactly that I placed a sticky note on the box that says UPS pick up to help the driver out 😊👍🏼
@@JohnXanderTech Do you have physically speak with the UPS driver or will they just come to your front door and pick it up without talking to you?
You do not need to meet the driver they know what to do and you do not need to be there 😊👍🏼
why don’t I have the UPS pickup option
When you choose defective or does not work and you go onto the next page you have to choose more options they don’t let you choose it by default but it’s there you just have to click more
Hi there, I just want to thank you cause you really help me
I'm living in the Nederland and I wanna tell you that my problem has solved 😏.
I am so glad that I was able to help. Hope you have a great holiday season. 😊👍🏼
Thank you I bought a “lego” race track and it can’t connect with lego road baseplates
I bought a JBL flip 4 and I’m getting prepared to return it 😬
Do it 😊👍🏼
Thank you so much! You were clear and precise.
Thanks 🙏
have you shown the printing out of the thing and the putting the thing in the package and what to put outside the package?
All you have to do is choose UPS pick up and seal the box 📦. You do not need to print out anything or put anything in the box if you don’t want to.
I think it's funny that we had the same lights but also thank you so much this really helped because I was stressing out about returning this item
😊👍🏼
The cost to pick up usually cost around $12.00
In how long do you get the refund from the return package? Is it instantly or you have to wait some business days?
You will get the refund started as soon as they scan the package 📦
@@JohnXanderTech I returned my item in the ups store with a box. Is that okay or not?
I bought a steelseries headset and an Xbox one controller about 3 months ago and got a protection plan on them but they don’t pop up in my orders
I finally did these with 2 of my packages, Amazon is telling me you must be 21 but I’m only 18 and it also says to print out a label? Did you have to print out a label or is that unnecessary?
You do not have to print out the label they will bring one if you choose UPS pick up 😊👍🏼
@@JohnXanderTech i dont get that option to choose ups pickup is tha tonly the USA? it sends me to print out the label also
In the case they don’t give you that option you should print the label out and put it on yourself. They will either email you the label or you can print it right from the app. 😊👍🏼
@@JohnXanderTech when you print out the label can it be on regular printing paper or does it have to be a label sticker?
If you print out the label you can do it on regular paper and use packing tape to adhere it to the box 😊👍🏼
Thanks! I ordered something on the french amazon and my French isn't fluent so this helped. Unfortunately on the French one or maybe this particular seller I have 'requested' a return and have to wait for approval! Don't know if this is amazon france or the selling party. 😒 America always put the customers first thats so nice.
I hope 🤞 it works out for you 😊👍🏼
@@JohnXanderTech actually they said they could reimburse me but I just first had to cancel the request... that doesn't sound right to me!
If I threw away the original box for the package what should I do?
If it’s within the return. You should be allowed to return it if you say it is defective
thank you very much i was scared to but things because i didnt know if i could return them
I’m so glad I could help 😊👍🏼
How bout when return window had been closed? 😨
Unfortunately if the return window is closed you will not be able to return it so you will have to find a way to sell it or lose the money 😳
Thank you so much this was helpful because my mom bought a iPhone instead of a android case
😊👍🏼
Is their a way in shipping where I could give it to the mail man and they could return it.
I do not believe there is an option for that 😊👍🏼
Thanks, just returned an item with no hassle at all.
Awesome 👏
Ok sooo i bought a apple tablet and its been disabled and i must connect to itunes but i cant because i dont have a mac and i probably cant return it so what do i do?! 😥
Sofizzy does stuff I’m guessing you mean is permanently disabled and can’t enter you should should go to an apple store they’re mostly near or inside malls
Omg this definitely what I meed.. i want to rent out a book but not sure how to return it... definitely gonna choose Pickup options cause I have no idea on printing label... don’t wanna choose the wrong address
😊👍🏼
Going to try here in Canada 🇨🇦
Wish me luck!
I can’t find orders in your orders that have been delivered. They are still in return window. Like they just got delivered the very day. It would be helpful if you started from the actual starting place of returning. Finding the order is really complicated as of like six months ago and I can’t find out how to do this in an easy way. Use to be able to do this all the time no problem. It feels like Amazon made it harder on purpose because they are loosing money.
I think they do try and make it difficult. If you open the app press three lines on bottom right --> Orders will be on bottom left and press that
When leaving outside for ups pickup do I leave it in the same amazon box?
You can put it in any box or package 📦😊👍🏼
@@JohnXanderTech stupid question but you say any box does that really mean any box? I have no boxes at my house besides boxes for baby diapers and other stuff lol
I think you can use any box that would fit the item or a bag that they would ship it in that would work as well just scribble out some of the information on the box if you’re concerned I would print out the label that they give you and just stick it to the box just to let them know that it is something to be picked up they are going to bring their own label and put a Post-it note that says UPS pick up leave it by your front door they will come get it good luck 👍🏼😊
Very helpful! Thank you
Glad it helped 😊👍🏼
Okay but I'm trying to find the fricken return shipping code on my product to return it myself to a UPS store and I cant find the code anywhere!
The code isnt included anywhere in the product information. They give you the code after you confirm your return order...
I wish you could just return these through USPS because I don’t wanna tell my parents I need the car to go return a skirt when I could just walk and not tell them
If you choose UPS pick up they will come to the house and pick it up for you the next business day 😊👍🏼
Thank you, sir. This was a very helpful video.
Glad I could help 😊👍🏼
What's the deal with the return authorization slip?
But most importantly, thank you.
Welcome 🙏 if you have access to a printer it would not hurt to put the slip in the box that they tell you to print out but if you’re having UPS pick it up they’ll bring you a label and that will have the information they need 😊👍🏼
@@JohnXanderTech Thank you again!
Helo sir, pls reply
Is it possible to exchange our product( size?) Without the label of it?? Bcz I lost the label, so
If you choose UPS pick up all you have to do is seal the box and put it outside and then they will put a label on it 😊👍🏼
@@JohnXanderTech if you chose ups drop off and you lost the return mailing label. You should call amazon customer service and request for a label?
I don’t see why you couldn’t call them but you should’ve already received an email that would have some information as well 😊👍🏼