Transform contact center customer experience with generative AI

Re-imagine your customer experience journey - from amazing self-service to delightful live agent interactions to powerful insights to drive continuous improvement. Hear how GenAI is super powering the contact center and overall customer experience.
Speakers: Shantanu Misra, Alex Tran, Swarup Pogalur
Watch more:
All sessions from Google Cloud Next → goo.gle/next23
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There is an urgent need of a text to talk Generative AI devise that enables the speaker to talk directly without the need of looking at the text to it make it a more natural presentation.