Vintage Technology: 1972 ATT Service "All in a Days Work" (Telephone Switchboard Operators)

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  • Опубліковано 7 лис 2020
  • ATT Telephone Service in 1972. Real life customer service experiences with AT&T employees. Very enjoyable, some are quite humorous. Do you remember "satellite circuits," "party lines," "operator assisted calls." ?? I didn't realized how old I was until I watched this film. The film also shows telephone pole climbers and home service and repair technicians. It is interesting to see how far the technology has come. Hope you enjoy.
    Keep well! ~ Victor, at Computer History Archives Project
    with many thanks to SpeakEasy Archives for digital transfer work
    www.speakeasyarchives.com/
    SPEAKEASY ARCHIVES, has 35 years of experience in audio restoration and 20 years in the 16mm film transfers of vintage television and movie transfers.
  • Наука та технологія

КОМЕНТАРІ • 29

  • @peewee678
    @peewee678 3 роки тому +6

    One unsatisfied customer thumbed this video down. Wasn't me.
    Great little video. Thanks!

  • @NipkowDisk
    @NipkowDisk 3 роки тому +16

    Back in the mid-1970s I had a couple of illegal extension phones hooked up (you had to pay extra for extension phones back in the day). One time my mother was talking to my aunt in South Dakota and I was also on the line, and she happened to mention the illegal extension phones. I then told my mother not to say anything as there might be an operator tapped in. Sure enough, there WAS one as she revealed herself by bursting out laughing!!
    In case anyone was wondering how they detected unauthorized extension phones in the dark ages, they used to measure the amount of ringing current drawn when the phone rang. If you disconnected the ringers on the extensions, they couldn't find out.

    • @roachtoasties
      @roachtoasties Рік тому

      That was the way. Open up the telephone and unscrew one of the wires leading to the bell and you're good to go. :)

    • @KlodFather
      @KlodFather Рік тому

      When phones started to be sold to customers there were enough phones out there with electronic ringers that had weird or fractional ringer equivalences and this made it difficult to count. 5200 sets had equivalence of 1. Electronic ringers can be one tenth to one half of that... so it was impossible to count. In our house we had 7 growing up. My dad was a military phone man. I even got some stromberg & carlson sets from a western union friend and put together his box of spare parts into phones without ringers as a kid 😎👍

  • @frankowalker4662
    @frankowalker4662 3 роки тому +5

    So many funny incidents. Great. But that kid taking things out of the engineers tool belt. Priceless. Thank you for this.

  • @DK640OBrianYT
    @DK640OBrianYT 3 роки тому +3

    No wonder it was better times. All the personal interactions and steamy conversations with the operators. Hoooh.

  • @Madness832
    @Madness832 3 роки тому +7

    About 11:50: "I have an unpublished phone number...I wanted to call home, and I forgot the number..." ROFL!!!!

  • @fieryweasel
    @fieryweasel Рік тому +4

    "Yes, I'd like to place a person-to-UA-cam comment, please..."

    • @KlodFather
      @KlodFather Рік тому +1

      Pound the quarters in your iphone wiith a hammer and every subsequent 3 min to continue typing or viewing. Thank you for using AT&Turd.

  • @cab5917
    @cab5917 2 роки тому +2

    My first job after HS graduation was as a Pacific NW Bell telephone operator, from 1966-1975, and was in the Business Office for a short time. This is a real treat to look back at my working 🌎. Watching this on my iPad with my iPhone (AT&T service ) by my side. I remember the Engineers in our Switching room telling us that there would come a day (soon) where there would be no more telephone operators, no cord boards, and we couldn’t even imagine the changes coming. Now, here we are!

    • @ComputerHistoryArchivesProject
      @ComputerHistoryArchivesProject  2 роки тому

      Hi C A B, yes, it is amazing what changes we have seen. Even "land lines" are a rarity. Thanks very much for your great feedback! ~ Victor, CHAP

    • @scottishadonis
      @scottishadonis Рік тому +1

      Did the operators use the phonetic alphabet? It seems like they didn’t in this historical record.

  • @videosuperhighway7655
    @videosuperhighway7655 3 роки тому +4

    I remember having fun with my bluebox back in the days.

    • @KlodFather
      @KlodFather Рік тому

      I had a red and also an operators pad with a MF generator and reader that I could connect directly to a phone box out on a pole or underground box or business connection on a building. It was good for calling my buddy in UK for christmas each year back in high school and subsequent years LOL

  • @marcfield1234
    @marcfield1234 3 роки тому +1

    I was all of 1 year old in 1972.

  • @Mutlap
    @Mutlap Рік тому +1

    in the 60s had what was called a party line. One could actually pick up one's phone and someone would be talking. Kids today don't know what a landline is and how a voice passes through a copper wire.

  • @lilsheba1
    @lilsheba1 3 роки тому +2

    And nothing has changed, we sill have cranky stupid yelling customers except now they call centers. These were the call centers of that era.

  • @scottishadonis
    @scottishadonis Рік тому +1

    Surely the phone operators used the phonetic alphabet!?

  • @grabasandwich
    @grabasandwich 3 роки тому +3

    I still come across people who don't want to cancel their landline and give up the phone number they've had for decades. Ok, go ahead and pay for overpriced, underused service. Continue giving scammers and telemarketers a means to bother you 😆

    • @MichaelWallace-oq3wd
      @MichaelWallace-oq3wd 3 роки тому +2

      To be honest with you I’ve never had a cell phone and I don’t like the way they work either my first ever phone was a landline telephone that was made in 1971 it still works and I use it every single day

    • @anthonybha4510
      @anthonybha4510 3 роки тому +1

      @@MichaelWallace-oq3wd you were the last person on a horse and buggy, leaving manure in the streets, while the rest of the country was in a car.

    • @damienhartley1832
      @damienhartley1832 2 роки тому

      @@MichaelWallace-oq3wd Luckily we are mostly telemarketing via b2b aka the CEO and directors of a business instead of random people.