Contact Center ID&V using a Voice Bot with Salesforce

Поділитися
Вставка
  • Опубліковано 8 лют 2025

КОМЕНТАРІ • 6

  • @abdulquadiransari1647
    @abdulquadiransari1647 3 роки тому +1

    hello, I want to create a chatbot and voice bot for student who want to study abroad. I want features like FAQ student can faq question and get response and if intrested student wants to book appointments they can book using bot, can you please help me to setup?

    • @Cognigy
      @Cognigy  3 роки тому

      Hello Abdul, thank you very much for reaching out. If you hoping to learn more about building voice and chatbots, we actually have a free online learning platform called Cognigy Academy. Here you you take courses and become a certified voice and chatbot expert. You can find that here: academy.cognigy.com/
      Aside from that, you can take a look at our website where we have the option to take part in a free trial so that you can test out the capabilities of Cognigy.AI yourself: www.cognigy.com/
      I hope this helps and please feel free to get in touch should you have any more questions about Cognigy.AI.
      Best wishes,
      Fiona from Cognigy

    • @abdulquadiransari1647
      @abdulquadiransari1647 3 роки тому

      @@Cognigy Thanks reply I go through the link that you have send I wanted to know which course should I do for my requirement I saw there is six courses in english language. please guide me

    • @abdulquadiransari1647
      @abdulquadiransari1647 3 роки тому

      I also want to know how to connect salesforce with cognigy

    • @Cognigy
      @Cognigy  3 роки тому

      @@abdulquadiransari1647 Here's an article with a step by step tutorial: support.cognigy.com/hc/en-us/articles/360021037640-Salesforce-Maintain-Contacts-Accounts-and-more

    • @Cognigy
      @Cognigy  3 роки тому

      @@abdulquadiransari1647 If you are new to bot building then I would recommend the foundation level course, to begin with. If you have some prior experience then the developer course will explain some more advanced concepts. I hope this helps.