no, qr code is on dashboard menu then select add new device. but you can use pin code. dont forget to disable the SSID isolation (client isolation) on your wifi setting. as long as the client isolation menu active, your smartphone will never connect to your tv using this app. Good luck!
Hi, Sunshine! To connect your LG TV to the LG ThinQ app, you need to have both your TV and smartphone connected to the same Wi-Fi network sharing the same wireless router. Yes, if you don't have a wireless router, you won't be able to connect your TV to the LG ThinQ app. ~Bridge
Hi, Magdalene! We'd love to find out what the issue is; could you confirm what device is disconnecting, and if any other devices on your network are experiencing similar issues? ^Ian
Hello there. In order for us to assist you with that, please send a private message with more details about the issue on our social media accounts via @LGUSSupport. ~Ken
Having the same problem. To complete the inquiry must have qr code. But where on earth is the qr. How to search for it?. Punya lah susah nak buat report.
Welcome to our Social Media page. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and we would be happy to assist you further. *Leah
Hi, there. If your LG air conditioner is not connecting to the ThinQ app, there could be a few potential reasons. You may access this link for further assistance: www.lg.com/us/support/help-library/lg-thinq-appliance-connection-troubleshooting--20152216855767 ^Mau
disable the SSID isolation (client isolation) on your wifi setting. as long as the client isolation menu active, your smartphone will never connect to your tv using this app. Good luck!
Hi, Dinah. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers.
Hi! For further assistance, please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers.
Hi! Tantan. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
Y’all keep giving the same reply and we ALL CANT FIND THE QR CODE TO CONNECT OUR DEVICES. We shouldn’t have to email you guys separately for such a broad issue. How can we connect our devices without a QR code ? This is so frustrating and I don’t want to hear no automated response please. These tvs aren’t even popping up wirelessly on the ThinQ app with no way to connect via mobile phone. I have no problem with my fire tvs ! I am not satisfied and I do not recommend this tv
Hi, Tes, I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^April
We're sorry to hear about your experience with the LG ThinQ QR code, Alex. We want to help resolve this for you. Please provide us with the model number and details of the issue, on our Facebook or Twitter via @LGUSSupport. Your satisfaction is important to us. Thank you for reaching out. ^Sam
I spent over $3,000 dollars on lg top refrigerator and haven’t had a good night sleep in over 5 years because it’s so noisy, also every time I change the water filter my new home gets flooded I’m angry 😡
We're sorry to hear about the issues you've been experiencing with your LG refrigerator. We'd like to help address these concerns and ensure that you can fully enjoy your appliance. Please send us a direct message at @LGUSSupport on Facebook or X (Twitter) with your contact information and any relevant details, so we can assist you further. Thank you for bringing this to our attention. ^Luisa
We understand your frustration and want to address your concerns thoroughly. Our team will conduct a root cause analysis to identify the underlying issues with your refrigerator and determine the best resolution possible. Please send us a direct message with your contact information and a brief description of the issues you're facing. We are committed to resolving this matter for you. ^ Luisa Contact Us on Social Media Tweet us @LGUSSupport: twitter.com/lgussupport?lang=en Message us on Facebook @LGUSSupport: facebook.com/LGUSSupport/
Hello, Kate. Thank you for sharing this inquiry with us. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a DM on Facebook or Twitter and we would be happy to accommodate you. -Mishi
Hey there! We would be glad to assist you with this. Please send us a message through Facebook or Twitter with the handle @LGUSSupport. We'll be waiting for you. ^Danee
Hey Mayank, we would love to hear more details about how to assist you with the LG ThinQ app, so we must convert to a platform that supports back-and-forth communication. Please private message us on Facebook or Twitter by using the handle @LGUSSupport. We can't wait to hear back from you. Thanks! ~Rita
No worries, Mayank, we will get you to the appropriate place, just private message us on Facebook or Twitter with the handle @LGUSSupport, with your contact information, or call our Customer Service at (800) 243-0000. Thanks. ~Rita
Hi, there. If you need assistance with your LG product, you may contact our hotline at 850-999-4934 / 800-243-000 (Mon. to Sun. 8 AM - 9 PM EST). If you prefer to chat with us, you can reach out to our social media team via Facebook or X at @LGUSSupport, and we'll be happy to accommodate you with any concern you may have. `Li
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Mary
Hey there, we really appreciate you letting us know about this. Our main goal is to make sure that your experience with using the QR code on this refrigerator is as smooth as possible. If you're having any trouble finding the code, don't worry - we've got you covered. We kindly ask you to share your feedback with us through this link so that our dedicated team can take a closer look and address any issues. Thank you so much! Here's the link: www.lg.com/us/support/feedback ^Anthony
Hi there! We appreciate your feedback on our ThinQ App. We want to ensure that you're able to get the best out of your experience and would like to further investigate the root cause of the app issue. When you get a chance, please feel free to send us a private message on social media @LGUSSupport, including your contact details, model and serial number. We look forward to hearing from you. ^Anthony
Pure garbage customer service, LG! The only question anyone has is, "Where is the QR code?" and the only reply from LG is "Contact customer support." Really, LG?? Is that the best you can do? If there is a QR code, show in your video where to find it... otherwise, your video is absolutely useless!
Hello there. We're grateful that you took the time out of your day to communicate this with us. We read from your comment that you were having trouble with the product, so we’d like to help make it right. Send us a DM on Facebook or Twitter and we'll be ready to help. -Mishi
![[LG ThinQ] Connecting Your Device To The LG ThinQ App via Wi Fi - iPhones](http://i.ytimg.com/vi/DMNHq6lh6MY/mqdefault.jpg)
![[LG WebOS TV] How To Set Up The LG Thinq App On Your LG Smart TV](http://i.ytimg.com/vi/UNJISY7iT78/mqdefault.jpg)
The QR code is on the front of the manual in the lower right corner.
Omg
Baloney! Stop repeating misinformation. The QR code on the front of the manual is not the correct QR code.
no, qr code is on dashboard menu then select add new device. but you can use pin code.
dont forget to disable the SSID isolation (client isolation) on your wifi setting. as long as the client isolation menu active, your smartphone will never connect to your tv using this app. Good luck!
Can't we connect/add our device to thinq app without a router ?
Hi, Sunshine! To connect your LG TV to the LG ThinQ app, you need to have both your TV and smartphone connected to the same Wi-Fi network sharing the same wireless router. Yes, if you don't have a wireless router, you won't be able to connect your TV to the LG ThinQ app. ~Bridge
Always disconnected 😢what is the issue?
Hi, Magdalene! We'd love to find out what the issue is; could you confirm what device is disconnecting, and if any other devices on your network are experiencing similar issues? ^Ian
What if no qr?
Hello there. In order for us to assist you with that, please send a private message with more details about the issue on our social media accounts via @LGUSSupport.
~Ken
Having the same problem. To complete the inquiry must have qr code. But where on earth is the qr. How to search for it?. Punya lah susah nak buat report.
Welcome to our Social Media page. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and we would be happy to assist you further. *Leah
But my aircon not connected to qr my aircon not smarty
Hi, there. If your LG air conditioner is not connecting to the ThinQ app, there could be a few potential reasons. You may access this link for further assistance: www.lg.com/us/support/help-library/lg-thinq-appliance-connection-troubleshooting--20152216855767 ^Mau
disable the SSID isolation (client isolation) on your wifi setting. as long as the client isolation menu active, your smartphone will never connect to your tv using this app. Good luck!
How do I do that
To those who found the Qr Code please don't forget us.
Hi, Dinah. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers.
Have you ever figure it out ?
Hi! For further assistance, please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.
^NS
@@a-wood4203 none
Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers.
Where’s the QR code? Where can I find it
Hi! Tantan. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.
^NS
on dashboard menu, select add new device.
Y’all keep giving the same reply and we ALL CANT FIND THE QR CODE TO CONNECT OUR DEVICES. We shouldn’t have to email you guys separately for such a broad issue. How can we connect our devices without a QR code ? This is so frustrating and I don’t want to hear no automated response please. These tvs aren’t even popping up wirelessly on the ThinQ app with no way to connect via mobile phone. I have no problem with my fire tvs ! I am not satisfied and I do not recommend this tv
Hi, Tes, I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^April
WHERE IS THE MATTER QR CODE FROM THE TV?!?!?
We're sorry to hear about your experience with the LG ThinQ QR code, Alex. We want to help resolve this for you. Please provide us with the model number and details of the issue, on our Facebook or Twitter via @LGUSSupport. Your satisfaction is important to us. Thank you for reaching out. ^Sam
I spent over $3,000 dollars on lg top refrigerator and haven’t had a good night sleep in over 5 years because it’s so noisy, also every time I change the water filter my new home gets flooded I’m angry 😡
We're sorry to hear about the issues you've been experiencing with your LG refrigerator. We'd like to help address these concerns and ensure that you can fully enjoy your appliance. Please send us a direct message at @LGUSSupport on Facebook or X (Twitter) with your contact information and any relevant details, so we can assist you further. Thank you for bringing this to our attention. ^Luisa
@@LGUSASupport so how can you address my concerns?
We understand your frustration and want to address your concerns thoroughly. Our team will conduct a root cause analysis to identify the underlying issues with your refrigerator and determine the best resolution possible. Please send us a direct message with your contact information and a brief description of the issues you're facing. We are committed to resolving this matter for you. ^ Luisa
Contact Us on Social Media
Tweet us @LGUSSupport: twitter.com/lgussupport?lang=en
Message us on Facebook @LGUSSupport: facebook.com/LGUSSupport/
Certainly, we will promptly address your private message. Thank you for reaching out to us.
-Renzo
Where's the QR Code on the device?
Shouldn't be such a big mystery.
Hello, Kate. Thank you for sharing this inquiry with us. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a DM on Facebook or Twitter and we would be happy to accommodate you. -Mishi
On the front of the manual in lower right side.
@@LGUSASupportthe question is simple, where is the QR code placed. 😢
Where is this Fricking QR code?!
Hey there! We would be glad to assist you with this. Please send us a message through Facebook or Twitter with the handle @LGUSSupport. We'll be waiting for you. ^Danee
Bruh! Where tell on comment that where we can find
Hey Mayank, we would love to hear more details about how to assist you with the LG ThinQ app, so we must convert to a platform that supports back-and-forth communication. Please private message us on Facebook or Twitter by using the handle @LGUSSupport. We can't wait to hear back from you. Thanks! ~Rita
@@LGUSASupport sorry I want to return my ac
No worries, Mayank, we will get you to the appropriate place, just private message us on Facebook or Twitter with the handle @LGUSSupport, with your contact information, or call our Customer Service at (800) 243-0000. Thanks. ~Rita
Cool ❤❤
Costumer service number
Hi, there. If you need assistance with your LG product, you may contact our hotline at 850-999-4934 / 800-243-000 (Mon. to Sun. 8 AM - 9 PM EST). If you prefer to chat with us, you can reach out to our social media team via Facebook or X at @LGUSSupport, and we'll be happy to accommodate you with any concern you may have. `Li
I have the same issue
I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Mary
Lg is the worst appliance you can ever buy they know how to sell and make money, but communication skills are rotten
I do not have a QR code for my fridge. LG put the damn QR code on your site for model numbers. Chinese companies are really f*^%up
Hey there, we really appreciate you letting us know about this. Our main goal is to make sure that your experience with using the QR code on this refrigerator is as smooth as possible. If you're having any trouble finding the code, don't worry - we've got you covered. We kindly ask you to share your feedback with us through this link so that our dedicated team can take a closer look and address any issues. Thank you so much! Here's the link: www.lg.com/us/support/feedback ^Anthony
THIS. DOESN'T. WORK. LG, can you make an app that actually works ?
Hi there! We appreciate your feedback on our ThinQ App. We want to ensure that you're able to get the best out of your experience and would like to further investigate the root cause of the app issue. When you get a chance, please feel free to send us a private message on social media @LGUSSupport, including your contact details, model and serial number. We look forward to hearing from you. ^Anthony
Pure garbage customer service, LG! The only question anyone has is, "Where is the QR code?" and the only reply from LG is "Contact customer support." Really, LG?? Is that the best you can do? If there is a QR code, show in your video where to find it... otherwise, your video is absolutely useless!
Hello there. We're grateful that you took the time out of your day to communicate this with us. We read from your comment that you were having trouble with the product, so we’d like to help make it right. Send us a DM on Facebook or Twitter and we'll be ready to help. -Mishi
Totally wrong information