Product Demo | Getting started with OpenPhone

Want to learn about how OpenPhone works? In this video, our Head of Support Ty Hill walks you through the product.
Here's what you'll learn:
0:00 - Intro
0:25 - OpenPhone apps
0:47 - Managing and adding phone numbers
2:28 - Inviting teammates
4:08 - Collaborating in shared numbers
5:44 - Managing your conversations
6:12 - Editing and sharing your contacts
6:39 - Adjusting your workspace settings
7:05 - Using OpenPhone with your team
7:56 - Sharing a conversation history
8:16 - Viewing your team's activity
9:10 - Collaborating in internal threads
10:34 - Routing incoming calls
11:36 - Identifying incoming calls
12:17 - Setting your business voicemail
12:53 - Setting your caller ID name
13:40 - Setting up your phone menu
14:29 - Identifying your work vs personal calls
15:08 - Silencing after-hours calls
15:44 - Setting your after-hours voicemail
15:59 - Creating your work schedule
17:15 - Integrating with other tools
18:11 - Creating a webhook
18:27 - Pushing updates to e-mail and slack
19:13 - Setting up auto-replies
20:02 - Creating snippets
21:08 - Scheduling messages
22:07 - Attend a live Q&A session
Don't have OpenPhone yet? Sign-up for free: www.openphone.com
Still have questions? Join a live, 30-minute Q&A session with an OpenPhone expert:
www.openphone.com/weekly-live-qa
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openph.one/YTsubscribe
Follow us on Twitter: / openphone
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Check out our blog: www.openphone.com/blog/
Visit our Help Center: support.openphone.co/hc/en-us
Get the OpenPhone app for Desktop, IOS, & Android: www.openphone.com/downloads

[@russk5092]

That was a fantastic review of OpenPhone. Been looking all over the internet for a real, meaningful, hands-on review. And this was fantastic.

[@OpenPhone]

Hi there! We are glad this you found this video helpful!

[@denzelvietnguyen3816]

I think this is an awesome communication tool which can bridge business closer to the client. Separate department based on phone number is awesome!

[@misslesliegarcia]

What about extensions? Is that available?

[@denzelvietnguyen3816]

I don' think that they use extension, but a dedicated phone number for different purpose/function of business.

[@user-yd1rz8ed3y]

hi I want to ask that how we can share one primary number with other users? is there any way of sharing same primary number free of cost, what is the process of sharing it?

[@OpenPhone]

You can share one number with multiple users within your OpenPhone account. A shared phone number is like a shared inbox, but for a phone. You'll be able to team up on responding to calls and messages. To invite team members to share your number, you'll need to enter their email addresses in your OpenPhone admin dashboard. You'll be able to specify their role and pick the phone number you want them to have access to.
Some more info here: support.openphone.co/hc/en-us/articles/1500009885881-How-do-shared-phone-numbers-work-

[@mattiesearchfield6489]

💕 ᵖʳᵒᵐᵒˢᵐ

[@MuhammadNadeem-tm5jk]

You guys have so pothetic services. Don't have proper support team. If someone faces an issue he has to wait for one or two days to get reply from you guys.

[@OpenPhone]

Hi Muhammad. That is definitely not the experience we want for our customers. Do you have an active support ticket ID you can share with me?

[@anasrihan]

Hi our openphone account disabled due to try to buy credit bus it's declined our card when we add new credit card our account disabled we are unable to call etc how to unable it's asap we are worry about it?

[@OpenPhone]

@anasrihan You can DM us on X, Facebook, or Instagram with your support ticket ID, and we can further look into this for you!

[@RomanZaltsman]

This is a company of racists, they can disconnect you for no reason, just for no reason (when you ask them the reason for the disconnection, they won’t even answer you). I have correspondence with them, just know that they are racist, if your skin color is different from their admins then you will be disconnected.

[@OpenPhone]

Thanks for your comment. Just to clear things up, we don't disconnect users for no reason-it wouldn't make sense for us to do that. We only disconnect users if they've violated our Terms of Service or if any submitted documents or info couldn't be verified. If you have any specific concerns, feel free to send me your ticket number so we can help.