Hello. You can clean the pump by using alcohol and a cleaning brush, or by replacing the tubes. We recommend using the same type of resin to minimize the risk of mixing and potential failures.
If the resin vat and the bottle of the pump and fill both run out of resin during a 3D print, can I pause the 3D printer, refill the resin bottle of the pump and fill and then resume the 3D print?
Currently, pausing and resuming the 3D print may result in noticeable layer lines. We recommend adding resin directly when UV exposure is off to prevent misalignment during printing. For more details or assistance, please contact our customer service: helpcenter.phrozen3d.com/hc/en-us/requests/new.
HELP! My phrozen sonic mega 8KS autofill pump overfilled my resin vat overfilled my vat and got resin everywhere making a huge mess while wasting expensive resin!!! Phrozen please contact me to make this right.
Hello, We apologize for the inconvenience. Please contact us through our help center for assistance with this issue. A dedicated team member will address your concerns.Thank you. helpcenter.phrozen3d.com/hc/en-us/requests/new
Im still waiting for a manufacturer to make a refill pump that doesn't use their own bottle as the resivior. Why cant we have a universal resivior that has like a flip open lid where we can pour any resin in to. Having to change or refill the bottles makes a mess. It would be satisfying to have a system where i can just leave the resivior sealed in place and be able to pour resin into the resivior. No mess.
While that would be fine for a system that is being used to print a singular type of resin, it does complicate changing to other types of resin easily.
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What is the process for changing resin colors or cleaning the pump? Can you post a video showing this process?
Hello. You can clean the pump by using alcohol and a cleaning brush, or by replacing the tubes. We recommend using the same type of resin to minimize the risk of mixing and potential failures.
If the resin vat and the bottle of the pump and fill both run out of resin during a 3D print, can I pause the 3D printer, refill the resin bottle of the pump and fill and then resume the 3D print?
Currently, pausing and resuming the 3D print may result in noticeable layer lines.
We recommend adding resin directly when UV exposure is off to prevent misalignment during printing.
For more details or assistance, please contact our customer service: helpcenter.phrozen3d.com/hc/en-us/requests/new.
Do you have a pump & fill system for the original Mega 8k?
Hello! Currently, only the Sonic Mega 8K S can use the Pump & Fill .Thank you
HELP! My phrozen sonic mega 8KS autofill pump overfilled my resin vat overfilled my vat and got resin everywhere making a huge mess while wasting expensive resin!!! Phrozen please contact me to make this right.
Hello, We apologize for the inconvenience. Please contact us through our help center for assistance with this issue. A dedicated team member will address your concerns.Thank you.
helpcenter.phrozen3d.com/hc/en-us/requests/new
Im still waiting for a manufacturer to make a refill pump that doesn't use their own bottle as the resivior. Why cant we have a universal resivior that has like a flip open lid where we can pour any resin in to. Having to change or refill the bottles makes a mess. It would be satisfying to have a system where i can just leave the resivior sealed in place and be able to pour resin into the resivior. No mess.
While that would be fine for a system that is being used to print a singular type of resin, it does complicate changing to other types of resin easily.