I remember months ago when it happened to me for the first time and was losing my mind over it. So when it came up while I was recording I thought “awesome, an opportunity to show other how to avoid hours of frustration!”
Thanks for this, awesome video. Are there any regulatory issues that you know of that we might need to consider when sending SMS texts to callers in the USA as follow ups to calls?
When explaining the twilio module, you explained to leave to "TO:" input empty, but you can't and I noticed you also couldn't leave it blank, but then you cut to the next module. It seems like there's a small missing piece of the video. which dynamic data type should be used?
Hi Terry! And there’s so much more to explore! Are you contacting leads after they sign up for your thing? If so we designed a pretty cool automation using voice. Lmk and I’m happy to send it to you!
@@AlejoAndPaige This video was weighing on mind all night (since watching this video yesterday) so I got up at 4 am this morning and set it up and got it working by 7 am (the wife's not too happy 🥱because I woke her up 😴to try it on her phone) 😂😂😂 Will marketing it on Monday!
Absolutely! However the time it takes to get it right is pretty long. And make sure you have fallbacks for the situations when emails or phone numbers are not spelled correctly. Join our Skool Build Hours and we can have a group deep dive :)
Hey Alejo, great video. What would the process be if a caller wanted to change or cancel an appointment? Would this have to be worked into the System Prompt and 'cancel_link' function be used instead for example? :)
That’s right! And if you’re using the booking link flow, you can have both a ‘cancel’ and ‘reschedule’ link. You should have some sort of database (google sheet should be fine to start) to keep track of which cancel/reschedule link is for which person
Great vid! Im still getting the Twilio authentication error no credentials provided even after your fix im curious could there be other reasons that causes that ?
Hey, dont know what happened but i imported the phone from my free trial twillio account to vapi, basically the same phone number to call in and send the link. Im trying to test it but wherever i call it's busy. Is it that you need a phone number for vapi different that the twillio or you just need to upgradeCan you confirm that please?
Mmm good question… let’s think through it. - has the voice agent been connected to the number? - have you tried getting the voice agent to call you instead? - have you looked at the logs from Twilio? - I would generally recommend upgrading Twilio, but I’d be surprised if the “busy” issue was because of that. If you need a guide on how to upgrade and do the full verification for SMS sending, check out my other video I published where I walk through it step by step
Gracias por preguntar Nahu, llega al final del video y si no se respondieron tus preguntas: - si es error de Twilio vas a tener que asegurarte que estes mandando mensajes dentro del pais en el que tenes la cuenta - si son otroserrores de Twilio, mirate este video (solo tenes que verlo todo si tenes cuenta de USA): ua-cam.com/video/Mcr7IXaYPs0/v-deo.html - o tenes algun otro error de Make? Contame @nahu7855
@@AlejoAndPaige gracias a vos, sos crack!! Y si, tuve otro tema al intentar verificar caller ID. Pongo un NRO mío para probar, pongo mandar código de verificación pero por algún motivo jamás me llega el sms
Thanks this was a nice tutorial however, I seem to be running into an issue with the initial web hook while I have it connected to Vapi as instructed when I hit run scenario, it just gets stuck. I know Vapi recently made some changes so I'm wondering if that has something to do with it just getting stuck. Any advice would be greatly appreciated. Thanks in advance.
Let’s figure this out. Have you integrated your Twilio credentials? Is your Twilio fully verified for sending SMS? When you go to History of the scenario on Make, click on the Error on the right and walk through each of the modules - what is the error that comes up?
@@AlejoAndPaige thank you for your quick reply! So I've just been using the demo number with Twillo. I suppose I should probably pay for a number first, but this is the error message that I was getting. Error Validation failed for 1 parameter(s). - Missing value of required parameter 'to'.
Good question! First check if Make has a native integration by double clicking on the diagram and searching for Cpanel. If it’s not there, with Make you can do “HTTP requests” to different services, including email providers. If you google “cpanel api http request send email” there should be some resources to help you
You're publishing great content, it's all very helpful! I've also joined your Skool group 👍THANKS!
Welcome to the community Mike! Don’t miss Build Hours Wednesday + Thursday, you’ll get to meet other excited builders too!
So glad you showed how to add the variable if it wasn't showing up in the module!
I remember months ago when it happened to me for the first time and was losing my mind over it. So when it came up while I was recording I thought “awesome, an opportunity to show other how to avoid hours of frustration!”
Thanks for this, awesome video. Are there any regulatory issues that you know of that we might need to consider when sending SMS texts to callers in the USA as follow ups to calls?
by the way its so true, sending an sms booking link is so much better than booking over the phone. Like if you agree
Great. Just joined your Skool group too. Good video
Welcome aboard!
When explaining the twilio module, you explained to leave to "TO:" input empty, but you can't and I noticed you also couldn't leave it blank, but then you cut to the next module. It seems like there's a small missing piece of the video. which dynamic data type should be used?
@Tales thanks for the question! That’s the data coming from your webhook, I clarify and show that later in the video :)
Good Stuff Alejo. I sent text messages for leads BUT never thought about using Ai Voice this way #Duh🥴 Thanks for the information #NewSubsciber
Hi Terry! And there’s so much more to explore! Are you contacting leads after they sign up for your thing? If so we designed a pretty cool automation using voice. Lmk and I’m happy to send it to you!
@@AlejoAndPaige This video was weighing on mind all night (since watching this video yesterday) so I got up at 4 am this morning and set it up and got it working by 7 am (the wife's not too happy 🥱because I woke her up 😴to try it on her phone) 😂😂😂 Will marketing it on Monday!
Can you please share a pdf of your prompt as well write in the video thanks
Hey Tarik! Saw you joined the community, welcome! Were you able to find the prompt?
Can VAPI book conversationally instead of sending a SMS link to Calendar booking?
Absolutely! However the time it takes to get it right is pretty long. And make sure you have fallbacks for the situations when emails or phone numbers are not spelled correctly.
Join our Skool Build Hours and we can have a group deep dive :)
in regards to sending the link, what if you don't have the users phone number or are using the web client?
Hey Alejo, great video. What would the process be if a caller wanted to change or cancel an appointment? Would this have to be worked into the System Prompt and 'cancel_link' function be used instead for example? :)
That’s right! And if you’re using the booking link flow, you can have both a ‘cancel’ and ‘reschedule’ link. You should have some sort of database (google sheet should be fine to start) to keep track of which cancel/reschedule link is for which person
Great vid! Im still getting the Twilio authentication error no credentials provided even after your fix im curious could there be other reasons that causes that ?
Yeah, getting your account properly verified. Dropping a vid soon on that. It’s called A2P authorization. Go to your twilio and follow the steps
Hey, dont know what happened but i imported the phone from my free trial twillio account to vapi, basically the same phone number to call in and send the link. Im trying to test it but wherever i call it's busy. Is it that you need a phone number for vapi different that the twillio or you just need to upgradeCan you confirm that please?
Mmm good question… let’s think through it.
- has the voice agent been connected to the number?
- have you tried getting the voice agent to call you instead?
- have you looked at the logs from Twilio?
- I would generally recommend upgrading Twilio, but I’d be surprised if the “busy” issue was because of that.
If you need a guide on how to upgrade and do the full verification for SMS sending, check out my other video I published where I walk through it step by step
10:47 me aparece esos mensajes de error, como se resuelven?
Gracias por preguntar Nahu, llega al final del video y si no se respondieron tus preguntas:
- si es error de Twilio vas a tener que asegurarte que estes mandando mensajes dentro del pais en el que tenes la cuenta
- si son otroserrores de Twilio, mirate este video (solo tenes que verlo todo si tenes cuenta de USA): ua-cam.com/video/Mcr7IXaYPs0/v-deo.html
- o tenes algun otro error de Make?
Contame @nahu7855
@@AlejoAndPaige gracias a vos, sos crack!!
Y si, tuve otro tema al intentar verificar caller ID. Pongo un NRO mío para probar, pongo mandar código de verificación pero por algún motivo jamás me llega el sms
De que pais es tu cuenta y de donde es el numero que estas verificando?
@@AlejoAndPaige de argentina
America/Argentina/Cordoba (-03)
(information)
y el numero de USA
Thanks this was a nice tutorial however, I seem to be running into an issue with the initial web hook while I have it connected to Vapi as instructed when I hit run scenario, it just gets stuck. I know Vapi recently made some changes so I'm wondering if that has something to do with it just getting stuck. Any advice would be greatly appreciated. Thanks in advance.
Let’s figure this out. Have you integrated your Twilio credentials? Is your Twilio fully verified for sending SMS?
When you go to History of the scenario on Make, click on the Error on the right and walk through each of the modules - what is the error that comes up?
@@AlejoAndPaige thank you for your quick reply! So I've just been using the demo number with Twillo. I suppose I should probably pay for a number first, but this is the error message that I was getting. Error
Validation failed for 1 parameter(s).
- Missing value of required parameter 'to'.
That makes it seem like you didn’t add a Sender.
Would also recommend upgrading the account.
How can I change the text message to a email sent with cpanel email?
Good question! First check if Make has a native integration by double clicking on the diagram and searching for Cpanel.
If it’s not there, with Make you can do “HTTP requests” to different services, including email providers. If you google “cpanel api http request send email” there should be some resources to help you
I'd be interested in talking to you about a whitelabel solution we can offer our SEO & SMMA clients.
Happy to chat @geehammer
Book a call with me here: calendly.com/alejopijuan/30min
Done 👍 @@AlejoAndPaige