Hi Nathan! We're sorry this video hasn't proven useful to you and would love to know how we can help. We've got a really great interactive Customer Care Help Centre filled with FAQ's, troubleshooting articles, product manuals and more - you can check it out here; support.clearlightsaunas.co/ If you need any further assistance please feel free to submit a support request via our Help Centre and our Customer Care team will be more than happy to help you out!
Great question. A natural solution is best! You should be able to google a solution, but we recommend a microfibre clothe and some warm water does the trick. For stronger solutions you can use bicarb soda and vinegar also!
Hi, thanks for your question and sorry for the delay. We recommend using a chemical-free solution. For the glass, try using hot water with a microfibre cloth, or an equal-part vinegar and distilled water solution. For the benches, use a damp cloth of warm water and tea tree oil. If you have sweat stains in your wood, you can use an ultra-fine sandpaper grit to get those out. Just remember to wear a mask and vacuum up what's left. Hope that helps!
Hey Chuck, only for commercial purchases in Australia and New Zealand would we provide a torque wrench. Any from your local department store will do. Door hinges should be adjusted regularly if you have a high volume of traffic. If you notice your door alignment or any squeaking, then that could be a sign that you should tighten them. Hope that helps
Hey there, thanks for your question. Something without chemicals is preferred. For the glass, either hot water with a microfibre cloth works well, or if you need an equal part vinegar and distilled water solution also works. For the benches, a damp cloth of warm water and tea tree oil does the trick. If you have sweat stains in your wood, you can use an ultra fine sand paper grit to get those out. Just remember to wear a mask and vacuum up what's left. Hope that helps!
If you would like more information on how to maintain your sauna please visit: infrared-sauna.com.au/maintenance-guide
This video leaves out everything useful.
Hi Nathan! We're sorry this video hasn't proven useful to you and would love to know how we can help. We've got a really great interactive Customer Care Help Centre filled with FAQ's, troubleshooting articles, product manuals and more - you can check it out here; support.clearlightsaunas.co/
If you need any further assistance please feel free to submit a support request via our Help Centre and our Customer Care team will be more than happy to help you out!
What do you clean the wood with?
Great question. A natural solution is best! You should be able to google a solution, but we recommend a microfibre clothe and some warm water does the trick. For stronger solutions you can use bicarb soda and vinegar also!
Unfortunately this video isn’t really helpful. What do you clean the sauna with? Is there a recommended solution to use.
Hi, thanks for your question and sorry for the delay.
We recommend using a chemical-free solution. For the glass, try using hot water with a microfibre cloth, or an equal-part vinegar and distilled water solution.
For the benches, use a damp cloth of warm water and tea tree oil. If you have sweat stains in your wood, you can use an ultra-fine sandpaper grit to get those out. Just remember to wear a mask and vacuum up what's left. Hope that helps!
Does the torque wrench come with the Sanctuary 2? How often do the door hinges need to be adjusted?
Hey Chuck, only for commercial purchases in Australia and New Zealand would we provide a torque wrench. Any from your local department store will do. Door hinges should be adjusted regularly if you have a high volume of traffic. If you notice your door alignment or any squeaking, then that could be a sign that you should tighten them. Hope that helps
What do you use to clean the glass and benches? You left that part out.
Hey there, thanks for your question. Something without chemicals is preferred. For the glass, either hot water with a microfibre cloth works well, or if you need an equal part vinegar and distilled water solution also works. For the benches, a damp cloth of warm water and tea tree oil does the trick. If you have sweat stains in your wood, you can use an ultra fine sand paper grit to get those out. Just remember to wear a mask and vacuum up what's left. Hope that helps!
If you're having issues with your Clearlight Infrared Sauna, please contact Customer Care directly, or visit infrared-sauna.com.au/