just the same way Widex warns you to "check hearing aid" if one falls out, Widex should remind you if you walk away and forget your Sound Assist...or if it falls off... I've left it at a couple restaurants.... thankfully, both saved it even though they had no idea what it was.
It is also very helpful in social gatherings when I clip it my own lapel. Anyone I am facing and chatting with will be amplified, and help overcome the background noise of others around me. My audiologist suggested this, and it really works in social / party environments.
Hi Matthew, I have Moment 440’s, and have the usual HA difficulties, which the Sound Assist looks as if it could help with, (speech in background noise). Another issue with lots of us nowadays is TV clarity. My audiologist has just left me a TV Play to trial. After spending £3.7k on the HA’s, maybe £250 on the TV Play and maybe £350’ish on sound assist, I was wondering if the Sound Assist could be used to help with TV sound, therefore requiring only one add on device instead of two? Great video as always, many thanks
Hey Coops, thanks for reaching out. Sadly the Sound Assist doesn't have a TV streaming feature like some other manufacturer remote microphones so you'd benefit from both the TV play and Sound Assist. I would ask your audiologist if you can trail it first to see if it's worth the investment. I hope that helps, Matthew
Yes, I will buy the Sound Assist. While I do have measurable hearing loss, noisy environments are really the only time I wear my Widex Moment hearing aids. Better, but not as good as having a remote microphone function at the other end of the restaurant table. iPhone works well, but Android has a noticeable lag time.
Can this be paired to a TV via Bluetooth to stream the audio? I’m aware that widex also have the tv play device, but it would be nice to do it all with one 😉
I bought it! I loved it, and I highly recommend it. I use it in my German class and group meetings. At first, it wasn't easy when I didn't want people to realize that I was using it. It was even more challenging in one-on-one situations, as I had it discreetly on me, but couldn't hear the other person well. Could you please tell me how I could use it to listen in a one-on-one conversation without the other person using the device? Thank you
Hey Adriana, thanks for watching and taking the time to feedback. Ina 1:1 really it needs to be on their lapel, however you may do well with it on the table. I hope that helps, Matthew
Have Widex moment considering buying this for when I go to restaurants with friends. Wish it were cheaper. I thought paying extra for Widex I would be able to hear clearer. Is there a trial time? Really don’t need it but every couple of weeks for that purpose. Also having to replace one aid. Because it kept disconnecting from the wire ear piece 😫. I did like the aid Widex aid finder but wish I could have found it after 2 searches in a store. Still shows location in my app location but 2 days. How to turn that off🙄
I have a pair of old Wider Clear, can't reacll series and they are doing ok but the M-Dex has died, can they be connected by normal bluetooth or are they locked to the M-Dex? Do I need new aids or are there any work arounds?
@@HearingTracker Thanks so much for taking time to reply. I guess that helps me start saving for new ones then that are even more whizzy than the Clear were at the time with M-Dex!
Thanks for sharing, I had a question, if this microphone makes it sound better and clearer than the com dex? Or is it the same and they only integrate it into a single device? thank you
Hey Adriana, you're right, the com dex is more for you taking phone calls on non-wireless hearing aids whereas this is a multitool with all the features outlined in the vid. I hope that helps. Matthew
I have one huge problem. Have Widex Super and Widex Evoke, both equipped with telephone plus to stream stereo to both hearingaids when I use landline calls at work. This works flawlessly. But, I would like to have evoke with both Bluetooth to iPhone and telephone plus longpress function. As I know, there aren’t hearingaids from Widex supporting both technologies, only either one. My question is, is there any other hearing aid brand who have this streaming support for landline phones? And yes, I am aware that Widex have phonedex2, and that would solve my problem - if not my company switched over to ip-protocoll
Hey R Peter, the only other options would be Phonak as the use classic Bluetooth and can pair with any blue device including a landline with built in Bluetooth. Alternatively you could look at Oticon and the connectline phone adaptor, but it’s a little clunky in my opinion. A final thought is a landline with telecoil built in? Thanks for watching, Matthew
i use my ComDex to stream podcasts about 6 hours a day. Does this replace the ComDex? I see it’s about $300, but with all the other ways to use this, this might be a better device. But this looks bulky, and the ComDex is nice and slim, easy to wear.
Hey Kevin, thanks for commenting. This works with the moment family of widex hearing aids that have direct connectivity with your phone so there’s no need for any intermediate devices. Thanks for watching, Matthew
Hey Art, all of them do. I have reviews all over the channel so check out my best hearing aids of 2023 and it should help. Thanks for watching, Matthew
Does this work with a Windows Laptop for Microsoft Teams and Zoom meetings? I assume it can be paired using Bluetooth but does the computer recognize it as a microphone and speaker?
Hi David, thanks for watching and taking the time to comment. I believe that this depends on your audiologist or where you purchase it from. Many Thanks, Matthew
Hey Daniel, thanks for watching and taking the time to comment. The most important thing is getting it as close as possible to the person/people speaking that you want to hear. Thanks, Matthew
Does it help to use the “room off“ function, adjust the “equalizer“ so that it’s registering “speech clarity”, slide the pointer more towards “sound assist” than “surroundings”, and then turn the volume down? Or are there other adjustments you would suggest?
I turn off the background noise - long press on the - button. To put the bg noise back on long press the + button. The other thing is i think you can have multiple devices - I’m trying to find out but no one has given me an answer yet.
Too bad it only works with Moment HA’s. I use Evoke 440 BTE’s and currently I’m using a Phonak Roger On for all kinds of meetings, be it online or offline. It seems to me this Sound Assist could replace it in all situations except conferences where the distances are a bit bigger.
On page 6 of the instructions it says “The device can also receive audio from multiple sources (analog and digital) and transmit the audio wirelessly to the supported hearing aids. Further, the device can be used as a remote control to adjust the supported hearing aids to different listening situations.”…. What does this mean then?
I tried this device with my Evoke - it won’t pair - so I’m assuming it only works with the Moment sheer ( I don’t know if it works with the original moment)
I have the Widex SmartRIC hearing aids and so far, I have had no problems hearing my wife or others at the table while at a restaurant. Therefore, I don't think I need this device.
Can't watch. No English captioning. Please consider adding English captioning for the benefit of those of us in the Deaf and hard-of-hearing community. Thanks.
Hey Wayne, there’s captioning on the video. It should be automatic however if it's not coming up press the CC at the bottom of the screen. Let me know how you get along, Matthew
No wonder most elderly people struggle with annoying background noise. As we get older our ears ability to hear treble decline, and cognitive changes in our brain, makes it more difficult to destinquish between the speech or the signal, from the competing backing noice in our surroundings. Whats even worse is, that most people nowadays raise their voices to be heard when we are many, wich only adds to the problem. We than can chose to make conversation in places, that has no noise, or we can chose to discuss inportant things only being two. The worst plaque of our time, is the misplaced annoying background muzak, that is put into the news on TV, or desteoying videos of education or documentary, where you need the speech to follow the content. The best movies have super melodic soundtracks made by professionals like Tarantino, where the soundtrack supports the pictures. Electronic processed drumbeat Muzak, is not music. Please leave it out….everywhere.
Is there anywhere else that you think this tech could be useful? Matthew
Could it be useful in a small jam session with a couple of guitars, a keyboard and vocals.
What about does it have a point mode like the roger v2 iN?
just the same way Widex warns you to "check hearing aid" if one falls out, Widex should remind you if you walk away and forget your Sound Assist...or if it falls off... I've left it at a couple restaurants.... thankfully, both saved it even though they had no idea what it was.
It is also very helpful in social gatherings when I clip it my own lapel. Anyone I am facing and chatting with will be amplified, and help overcome the background noise of others around me. My audiologist suggested this, and it really works in social / party environments.
I’m buying this. Very helpful video. New to hearing aid technology and was wondering what a telecoil is. Thank you.
Hey Tiffany, Glad it was helpful! Thank you for taking the time to comment. Matthew
Je l’ai depuis 2 mois et ça a changé ma vie.
Excellent retour ! Je suis ravi d'entendre cela! Merci pour le commentaire, Matthew
Hi Matthew, I have Moment 440’s, and have the usual HA difficulties, which the Sound Assist looks as if it could help with, (speech in background noise).
Another issue with lots of us nowadays is TV clarity.
My audiologist has just left me a TV Play to trial.
After spending £3.7k on the HA’s, maybe £250 on the TV Play and maybe £350’ish on sound assist, I was wondering if the Sound Assist could be used to help with TV sound, therefore requiring only one add on device instead of two?
Great video as always, many thanks
Hey Coops, thanks for reaching out. Sadly the Sound Assist doesn't have a TV streaming feature like some other manufacturer remote microphones so you'd benefit from both the TV play and Sound Assist. I would ask your audiologist if you can trail it first to see if it's worth the investment. I hope that helps, Matthew
Yes, I will buy the Sound Assist. While I do have measurable hearing loss, noisy environments are really the only time I wear my Widex Moment hearing aids. Better, but not as good as having a remote microphone function at the other end of the restaurant table. iPhone works well, but Android has a noticeable lag time.
Can this be paired to a TV via Bluetooth to stream the audio? I’m aware that widex also have the tv play device, but it would be nice to do it all with one 😉
I bought it! I loved it, and I highly recommend it. I use it in my German class and group meetings. At first, it wasn't easy when I didn't want people to realize that I was using it. It was even more challenging in one-on-one situations, as I had it discreetly on me, but couldn't hear the other person well. Could you please tell me how I could use it to listen in a one-on-one conversation without the other person using the device? Thank you
Hey Adriana, thanks for watching and taking the time to feedback. Ina 1:1 really it needs to be on their lapel, however you may do well with it on the table. I hope that helps, Matthew
Yes that could be very useful I already was considering Widex for my next hearing aid.
Hey Gordon, I'm pleased it was helpful! Thanks for watching and taking the time to comment, Matthew
Have Widex moment considering buying this for when I go to restaurants with friends. Wish it were cheaper. I thought paying extra for Widex I would be able to hear clearer. Is there a trial time? Really don’t need it but every couple of weeks for that purpose. Also having to replace one aid. Because it kept disconnecting from the wire ear piece 😫. I did like the aid Widex aid finder but wish I could have found it after 2 searches in a store. Still shows location in my app location but 2 days. How to turn that off🙄
I have a pair of old Wider Clear, can't reacll series and they are doing ok but the M-Dex has died, can they be connected by normal bluetooth or are they locked to the M-Dex? Do I need new aids or are there any work arounds?
Hey Letitia, the cleats are pre-Bluetooth tech so will only work with accessories such as the MDex I hope that helps, Matthew
@@HearingTracker Thanks so much for taking time to reply. I guess that helps me start saving for new ones then that are even more whizzy than the Clear were at the time with M-Dex!
Thanks for sharing, I had a question, if this microphone makes it sound better and clearer than the com dex? Or is it the same and they only integrate it into a single device? thank you
Hey Adriana, you're right, the com dex is more for you taking phone calls on non-wireless hearing aids whereas this is a multitool with all the features outlined in the vid. I hope that helps. Matthew
I have one huge problem. Have Widex Super and Widex Evoke, both equipped with telephone plus to stream stereo to both hearingaids when I use landline calls at work. This works flawlessly. But, I would like to have evoke with both Bluetooth to iPhone and telephone plus longpress function. As I know, there aren’t hearingaids from Widex supporting both technologies, only either one. My question is, is there any other hearing aid brand who have this streaming support for landline phones? And yes, I am aware that Widex have phonedex2, and that would solve my problem - if not my company switched over to ip-protocoll
Hey R Peter, the only other options would be Phonak as the use classic Bluetooth and can pair with any blue device including a landline with built in Bluetooth. Alternatively you could look at Oticon and the connectline phone adaptor, but it’s a little clunky in my opinion.
A final thought is a landline with telecoil built in?
Thanks for watching, Matthew
i use my ComDex to stream podcasts about 6 hours a day. Does this replace the ComDex?
I see it’s about $300, but with all the other ways to use this, this might be a better device.
But this looks bulky, and the ComDex is nice and slim, easy to wear.
Hey Kevin, thanks for commenting. This works with the moment family of widex hearing aids that have direct connectivity with your phone so there’s no need for any intermediate devices. Thanks for watching, Matthew
Which hearing aid brand already carries the telecoil in the hearing aid, and would you recommend the brand?
Hey Art, all of them do. I have reviews all over the channel so check out my best hearing aids of 2023 and it should help. Thanks for watching, Matthew
Does this work with a Windows Laptop for Microsoft Teams and Zoom meetings? I assume it can be paired using Bluetooth but does the computer recognize it as a microphone and speaker?
I'm using it in Teams meetings with a WIndows laptop running Windows 10.
Can you tell me how you connect it to the computer in order to use it for teams meetings?
@@tpetter1
Can the Widex Sound Assist be paired to a 2-in-1 Bluetooth adapter?
Sadly not. Matthew
I am certainly interested but what is the cost of this wonderful device?
Hi David, thanks for watching and taking the time to comment. I believe that this depends on your audiologist or where you purchase it from. Many Thanks, Matthew
Hay David, I believe it is about $500? If you are employed, your state's vocational rehabilitation office will most likely pay for it.
Is it compatible with Evoke 220 BTE?
Hey Aditimodi, sadly not. It's only compatible with the Moment and Moment Sheer. Matthew
How much, can n my hearing aid purchase
What are some nuanced ways to adjust the device, to maximize it’s effectiveness as a table mic, to best hear conversations at a restaurant?
Hey Daniel, thanks for watching and taking the time to comment. The most important thing is getting it as close as possible to the person/people speaking that you want to hear. Thanks, Matthew
Does it help to use the “room off“ function, adjust the “equalizer“ so that it’s registering “speech clarity”, slide the pointer more towards “sound assist” than “surroundings”, and then turn the volume down? Or are there other adjustments you would suggest?
I turn off the background noise - long press on the - button. To put the bg noise back on long press the + button.
The other thing is i think you can have multiple devices - I’m trying to find out but no one has given me an answer yet.
Too bad it only works with Moment HA’s.
I use Evoke 440 BTE’s and currently I’m using a Phonak Roger On for all kinds of meetings, be it online or offline. It seems to me this Sound Assist could replace it in all situations except conferences where the distances are a bit bigger.
Absolutely! Although you've got a pretty great set up right now! Thanks. for taking the time to comment. Matthew
How is this device not lost when put on a table in a restaurant, at work etc? For me, if I can misplace something, I do.
I wanted to know if you can have multiple devices? Eg riding a bike with two friends - and your friends each having one …
Hey Natasha, great question. They cannot be networked no sadly not. Thanks for watching, Matthew
On page 6 of the instructions it says “The device can also receive audio from multiple sources (analog and digital) and transmit the audio wirelessly to the supported hearing aids.
Further, the device can be used as a remote control to adjust the supported hearing aids to different listening situations.”…. What does this mean then?
I tried this device with my Evoke - it won’t pair - so I’m assuming it only works with the Moment sheer ( I don’t know if it works with the original moment)
It works with the original Moment. I did not trade up to the Mmoment Sheer, so I’m using the device with a precursor to the “Sheer”.
Hey Natasha, it will only work with any Moment Bluetooth hearing aid. Thanks for watching, Matthew
Thanks for the Feedback Daniel 😊, Matthew
I have the Widex SmartRIC hearing aids and so far, I have had no problems hearing my wife or others at the table while at a restaurant. Therefore, I don't think I need this device.
i would be interested
Can't watch. No English captioning. Please consider adding English captioning for the benefit of those of us in the Deaf and hard-of-hearing community. Thanks.
Hey Wayne, there’s captioning on the video. It should be automatic however if it's not coming up press the CC at the bottom of the screen. Let me know how you get along, Matthew
@@HearingTracker it originally had Turkish captioning.
🤔 looks like a hockey puck
Maybe it is?
@@HearingTracker 🤣 probably
No wonder most elderly people struggle with annoying background noise. As we get older our ears ability to hear treble decline, and cognitive changes in our brain, makes it more difficult to destinquish between the speech or the signal, from the competing backing noice in our surroundings. Whats even worse is, that most people nowadays raise their voices to be heard when we are many, wich only adds to the problem. We than can chose to make conversation in places, that has no noise, or we can chose to discuss inportant things only being two. The worst plaque of our time, is the misplaced annoying background muzak, that is put into the news on TV, or desteoying videos of education or documentary, where you need the speech to follow the content. The best movies have super melodic soundtracks made by professionals like Tarantino, where the soundtrack supports the pictures. Electronic processed drumbeat Muzak, is not music. Please leave it out….everywhere.
Need longer use. Days last longer than 10 hrs.