Just put this bike together had trouble putting the kick stand on the bolts wldnt hold, bt had replacement laying arnd. So it wasn’t a big deal. Excited to get it on the road.!
Was just about to say I had same problem, but you just answered it .. I'm having problems getting the throttle to work any help it's connected but ... No power
Don’t get not a good bike at all. It just looks good. The motor on mine burned out with less then a 100miles on it got a E 10 code that was unfixable since this company doesn’t have replacement parts or upgrade parts.
I have a problem . The top cover won't let me screw it on the bike for the bike holder part. The only time it will let me screw it in is when i take the black circle from underneath it and it let me. How do I slove this issue?
I saw this on the Walmart website, what is the motor on this 250 watt or 750 watt ? I'm getting mixed answers and I don't want the 250 watt motor for sure, I want the 750 watt motor I need to know before I purchase this... thank you very much
Dear friend, let me answer your question, because of legal issues, the 750W motor is only sold in the US market. Thank you for your support of colorway!
Ciao amico, risponderò alla tua domanda 1. Il manubrio non può essere regolato su o giù 2. Si può sotto la capacità massima di carico di una bicicletta elettrica
Hi hope you can help just put this bike together but it doesn’t turn on, battery fully charged and everything else seems to be ok. Anyone had this issue or could offer any advice please 👍🏻
@@Wollt2024-bj4xw Thank you for your question. Although our products have IP54 level waterproof, prolonged exposure to rain will inevitably cause certain damage to the product circuit, so we do not recommend doing so.
Vous pouvez vérifier si le connecteur du câble du guidon (câble d'accélérateur) est débranché, le débrancher puis installer l'accélérateur. S'il ne peut toujours pas être utilisé, vous pouvez contacter notre service client.
Hitway’s bike has a faster top speed and better controller. You can upgrade Hitways bike a lot easier then Colorway. I have to upgrade everything on the bike just to get it to keep up with a stock low budget e-bike.
You can remove and replace the battery according to the following procedures. 1. Turn the key to the left as far as it will go. Go to the "PUSH" position. 2. Push the battery out along the battery track. 3. Align the battery slot with the slot on the battery rail 4. Push the battery down until it fully contacts the slide rail 5. Turn the key all the way to the right.
@@Ebiker_dude_uk Do you want to ask about the specific meaning of the instrument parameters? P01 (brightness adjustment) P02 kilometers switch P03 speed limit default: 25 P04 power drive P06 automatic cruise function P07 restore factory settings However, it is not recommended to modify it casually, because incorrect parameters may cause bicycle malfunctions. If you need specific values, you can contact customer service to ask for parameter values.
The settings menu operation is as follows: 1. Press and hold "+" and "-" at the same time to enter the general settings menu 2. Enter the settings menu page and click the "Power Button" to switch to different setting options. 3. Enter the setting item and click "+" or "-" to switch the setting item parameters. 4. Press the "power button" twice to cancel or return to the previous level 5. Press and hold "+" and "-" at the same time to return to the home page. Stay on the page without any operation. After 8 seconds, it will automatically exit the settings menu and return to the home page.
@@COLORWAY-ebike Thankyou this information has been great help your awesome , just one last question if you was to change one of the setting do you need to do anything to save it or do you just turn the bike off and it automatically saves? :)
Dear friend, I am from the COLORWAY brand. The video you posted is from the HITWAY brand. You can try purchasing products from our brand to inquire with me. 🤣🤣
Wow, it looks cool. I think it can be used as my dad's birthday gift
Just put this bike together had trouble putting the kick stand on the bolts wldnt hold, bt had replacement laying arnd. So it wasn’t a big deal. Excited to get it on the road.!
Did you try screwing it from the front if so you need to put the stand bracket behind the frame bracket and screw it in this way.
Was just about to say I had same problem, but you just answered it .. I'm having problems getting the throttle to work any help it's connected but ... No power
Now I'm definitely getting this bike. The music put me over the edge.
Don’t get not a good bike at all. It just looks good. The motor on mine burned out with less then a 100miles on it got a E 10 code that was unfixable since this company doesn’t have replacement parts or upgrade parts.
@@ronnymoe6182 Thank you
Bonjour, j'ai une erreur E10 sur le miens... Des solutions? :(
Bonjour, E10 est le code de panne du contrôleur. Vous pouvez contacter le service client pour résoudre le problème pour vous.
I have a problem . The top cover won't let me screw it on the bike for the bike holder part. The only time it will let me screw it in is when i take the black circle from underneath it and it let me. How do I slove this issue?
Hello, my friend.
This is the kind of problem you can approach the exclusive customer service and he will solve it for you.
If I could sell mine for what I paid.
I would and buy a cheap Amazon e-bike.
I have a question how much weight can this support?
Maximum load of 120 kg under normal conditions
Hi , my throttle not working any advice everything else is fine n motor kicks in when peddling but nothing when it comes to throttle
Hello, have you moved up the gears? The accelerator can only be used when the gear is not 0
@@COLORWAY-ebike Iv done it now it's to do with the program settings
Just order a bike but cant to seem to get my battery to remove if there a way on the colorway 750w bk29m
Insert the key and turn it to the "on" position to remove the battery
hi just bought this. can we unlock the speed to 40 or 50 km per hour?
Friend，NO.
No 25mph is the absolute maximum speed. This bike will not let you go faster no how much you try
I saw this on the Walmart website, what is the motor on this 250 watt or 750 watt ? I'm getting mixed answers and I don't want the 250 watt motor for sure, I want the 750 watt motor I need to know before I purchase this... thank you very much
Dear friend, let me answer your question, because of legal issues, the 750W motor is only sold in the US market. Thank you for your support of colorway!
@@COLORWAY-ebike I'm in the USA
ciao salve 2 domande.
1- il manubrio si puo tirare piu su per i ragazzi alti?
2 - puoi caricare una persona dietro e fatta per 2 persone ?
Ciao amico, risponderò alla tua domanda
1. Il manubrio non può essere regolato su o giù
2. Si può sotto la capacità massima di carico di una bicicletta elettrica
what is the height of the seat above the ground?
Approximately 82 centimeters
@@COLORWAY-ebike Thank you
what type of waterproof is this?
IP54
Hi hope you can help just put this bike together but it doesn’t turn on, battery fully charged and everything else seems to be ok. Anyone had this issue or could offer any advice please 👍🏻
Have you turned the key to the ON position before turning it on?
@@COLORWAY-ebike the key on the battery by that do you mean putting it into the lock position? If so yes I have tried that and still not turning on.
@@davidwynn7795 You need to turn the key to the "on" position, and then you can use it normally
@@COLORWAY-ebike I have tried this and still nothing
@@davidwynn7795 You can contact our customer service and they will provide you with professional services
Is there a way to unlock it for off-road, it maxes out at 20mph
After purchasing, you can ask customer service to find a solution.
I tried contacting customer service I never got a response back
Hello, have you contacted our customer service since you made the purchase without replying?@@wizchiwi5543
You can but it will max out 25mph no matter what you do
Hi. Can I ride this bike under rain?
Yes, but please try not to drive for a long time in the rain
Why not long in the rain @@COLORWAY-ebike
@@Wollt2024-bj4xw Thank you for your question. Although our products have IP54 level waterproof, prolonged exposure to rain will inevitably cause certain damage to the product circuit, so we do not recommend doing so.
Bonjour nous venons d’acheter ce velo mais l’écran nous affiche erreur e20 que pouvons-nous faire car l’électrique ne fonctionne pas
Vous pouvez vérifier si le connecteur du câble du guidon (câble d'accélérateur) est débranché, le débrancher puis installer l'accélérateur. S'il ne peut toujours pas être utilisé, vous pouvez contacter notre service client.
Is there a GPS installed?
colorway is the same like hitway ? exactly same bike with same name ?
Hello, no, we and HITWAY are two brands, so the products are not the same, each has its own advantages, depending on your needs to buy.
Hitway’s bike has a faster top speed and better controller. You can upgrade Hitways bike a lot easier then Colorway. I have to upgrade everything on the bike just to get it to keep up with a stock low budget e-bike.
How to remove the battery from the frame?
You can remove and replace the battery according to the following procedures.
1. Turn the key to the left as far as it will go. Go to the "PUSH" position.
2. Push the battery out along the battery track.
3. Align the battery slot with the slot on the battery rail
4. Push the battery down until it fully contacts the slide rail
5. Turn the key all the way to the right.
@@COLORWAY-ebike Thankyou and is there a way of knowing what all the setting are for on the display menu , the user manual does not specify? Thankyou.
@@Ebiker_dude_uk Do you want to ask about the specific meaning of the instrument parameters?
P01 (brightness adjustment)
P02 kilometers switch
P03 speed limit default: 25
P04 power drive
P06 automatic cruise function
P07 restore factory settings
However, it is not recommended to modify it casually, because incorrect parameters may cause bicycle malfunctions. If you need specific values, you can contact customer service to ask for parameter values.
The settings menu operation is as follows:
1. Press and hold "+" and "-" at the same time to enter the general settings menu
2. Enter the settings menu page and click the "Power Button" to switch to different setting options.
3. Enter the setting item and click "+" or "-" to switch the setting item parameters.
4. Press the "power button" twice to cancel or return to the previous level
5. Press and hold "+" and "-" at the same time to return to the home page. Stay on the page without any operation. After 8 seconds, it will automatically exit the settings menu and return to the home page.
@@COLORWAY-ebike Thankyou this information has been great help your awesome , just one last question if you was to change one of the setting do you need to do anything to save it or do you just turn the bike off and it automatically saves? :)
How do i change mph to kph
Hi. Is it normal for the BK29 to move like this at the bottom part: ua-cam.com/video/57bbZX7sVgk/v-deo.htmlsi=3Wvdsr10rtrx5hYL
Dear friend, I am from the COLORWAY brand. The video you posted is from the HITWAY brand. You can try purchasing products from our brand to inquire with me. 🤣🤣
@@COLORWAY-ebikeahaha 😅 but it's the same frame. Ok thanks ☺️