Updating with what? Over one and a half year old maps and RLink 2 says no updates... The whole navigation system is based on outdated maps and trying to leading me to the wrong direction in a highway crossing which construction is finished over a year ago! Well done! How do you expect me to pay for update extension with such a BAD support? Even a 400$ mobile phone has better software support than a 30000$ value car! Very disappointed.
When i put the usb in either of the two USB slots in the centre armrest (2018 Koleos) I get a message on the screen saying no audio file found? How do I get the Koleos to download to the USB?
Hi Jason, the Easy Connect team can assist you with this and you can call them on 0344 369 0000 (note call charges apply). Alternatively, please see our multimedia website which has links to online manuals, video guides and our Live Chat bit.ly/2QUk0DK Thanks.
my RLink store is nothing like the one you have! under Want a new application, i select MAPS and i have no options! am stuck on 2016 map but under my services / My Maps and Services, i have a map update MAP OF EUROPE V1506. how do i get that into the car?
I need to update maps on my renault. I asked about it when the car was serviced and was told I need to do it my self on line. I've spent hours trying to do this. Nothing is clear and the renault website doesn't seem to work. If they expect you to do it t yourself the software should work. i can't see why the garage can't update software when they do a service.
I have a grand scenic from 2018. And this doesn't work for me. There's an update available. I formatted my USB to fat32 and plugged it in for 2 minutes in my car. And when I open R-Link 2 toolbox it doesn't recognize it. I tried multiple times. Or do I have R-link 1?
Hi there, our Multimedia team can help you with this. Please call them on 0344 369 0000 (charges apply) or use Live Chat here bit.ly/2PcqLlC Our website also has links to online manuals, video guides and useful FAQ's bit.ly/3dLGaWK Thanks.
Hello Dear, My Grand scenic 67 doesn't showing up climate control buttons.There is showing only small piece of button into the bottom is frozen and i do not why is the air quality switched off .I can't turn on this. Thanks
Hi Sandeep, if you have the R-LINK 2 you can find the manual here with instructions on how to change the settings of your climate control bit.ly/3rRkiN3 If you are still having trouble accessing this feature, the Renault Multimedia team can help you with this. Please call them on 0344 369 0000 (charges apply) or use the Live Chat application and select 'Multimedia' from the drop-down menu bit.ly/2PcqLlC Let us know if you need further assistance!
Does not work, Renault Koleos II, Connect says no vehicle details on mem stick despite there being an R-link file ending .wls, connect also doesn't work with VIN number.
Downloaded the map update to my usb which has been formatted to FAT32. Put it in the car and nothing happens other than stating that "no audio files have been found"? Doesn't seem to detect any updates on the usb. Any ideas?
Hi Ryan, our Multimedia team can help you with this. Please call them on 0344 369 0000 (charges apply) or use Live Chat here bit.ly/2PcqLlC Our website also has links to online manuals, video guides and useful FAQ's bit.ly/3dLGaWK Thanks.
Hi Aaron, please contact the Multimedia team for further assistance. You can call 0344 335 0000 (option 4 - charges apply) or use Live Chat or WhatsApp here bit.ly/2PcqLlC Thanks.
Hello my megane 3 2010 the bluetooth was gone alone,there is no settings to connect,i bring in Renault they want to charge me for 200€ for update the firmware,this is not nice service,normally all client Renault must have free for this update...
I have a Renault Megane GT Line 2016. The R-Link 2 seems to completely disconnect automatically while connected to either radio or usb...It's very annoying. Also, the automatic central locking system, fails to lock after drive off. It worked fine for a while and yes I have pressed the autolock button...useless only locking manually. 🤦♀️🤷♀️
Sorry to hear, Maria. The Renault Multimedia team can help you with your R-Link 2. Please call them on 0344 369 0000 (charges apply) or use the Live Chat application and select 'Multimedia' from the drop-down menu bit.ly/2PcqLlC Your dealer will need to look into the central locking issues and you can book your car in here bit.ly/39G6HAC Thanks.
Hi Alharthi, if you are based in Saudi Arabia, you will need to contact the Easy Connect team in your country for further assistance. You can see more details on the multimedia website here bit.ly/2ZibAt9 Thanks.
Hi there, the KOLEOS comes with the R-Link 2 and if you'd like to find out more about the features, please check out the Multimedia website here bit.ly/2NtOdgg We have links to video guides, online manuals and FAQ's which will hopefully assist you further. Many thanks.
Renault, my megane IV from 2016 has nevr had a map update. My system is fully updated, but your store insists that maps are up to final version. Your store is TERRIBLE!
Hi there! If you are based in the UK, you can contact our technical support team, Connected Services. Their number is 0344 369 0000 (note call charges apply) and they'll be more than happy to look into this for you and advise if there are any updates available.
Thank you, easy to install very helpful.
My new Talisman has updates but the installer does not do anything when I plug the USB stick with the new map in.
next update will be in in 40 years will it. my maps are really out of date
Updating with what? Over one and a half year old maps and RLink 2 says no updates... The whole navigation system is based on outdated maps and trying to leading me to the wrong direction in a highway crossing which construction is finished over a year ago! Well done! How do you expect me to pay for update extension with such a BAD support? Even a 400$ mobile phone has better software support than a 30000$ value car! Very disappointed.
Merci pour l’info
When i put the usb in either of the two USB slots in the centre armrest (2018 Koleos) I get a message on the screen saying no audio file found? How do I get the Koleos to download to the USB?
Hi Jason, the Easy Connect team can assist you with this and you can call them on 0344 369 0000 (note call charges apply). Alternatively, please see our multimedia website which has links to online manuals, video guides and our Live Chat bit.ly/2QUk0DK Thanks.
N M me too have you solved this?
my RLink store is nothing like the one you have! under Want a new application, i select MAPS and i have no options! am stuck on 2016 map but under my services / My Maps and Services, i have a map update MAP OF EUROPE V1506. how do i get that into the car?
I need to update maps on my renault. I asked about it when the car was serviced and was told I need to do it my self on line. I've spent hours trying to do this. Nothing is clear and the renault website doesn't seem to work. If they expect you to do it t yourself the software should work. i can't see why the garage can't update software when they do a service.
I have a grand scenic from 2018. And this doesn't work for me. There's an update available. I formatted my USB to fat32 and plugged it in for 2 minutes in my car. And when I open R-Link 2 toolbox it doesn't recognize it. I tried multiple times. Or do I have R-link 1?
Hi there, our Multimedia team can help you with this. Please call them on 0344 369 0000 (charges apply) or use Live Chat here bit.ly/2PcqLlC Our website also has links to online manuals, video guides and useful FAQ's bit.ly/3dLGaWK Thanks.
Hello Dear, My Grand scenic 67 doesn't showing up climate control buttons.There is showing only small piece of button into the bottom is frozen and i do not why is the air quality switched off .I can't turn on this.
Thanks
Hi Sandeep, if you have the R-LINK 2 you can find the manual here with instructions on how to change the settings of your climate control bit.ly/3rRkiN3 If you are still having trouble accessing this feature, the Renault Multimedia team can help you with this. Please call them on 0344 369 0000 (charges apply) or use the Live Chat application and select 'Multimedia' from the drop-down menu bit.ly/2PcqLlC Let us know if you need further assistance!
Does not work, Renault Koleos II, Connect says no vehicle details on mem stick despite there being an R-link file ending .wls, connect also doesn't work with VIN number.
What? that is too much hassle. why not update directly to the Radio/map navi system directly from the wifi? going back and fort just to update?
is there any way to update my map for free ?
Downloaded the map update to my usb which has been formatted to FAT32. Put it in the car and nothing happens other than stating that "no audio files have been found"? Doesn't seem to detect any updates on the usb. Any ideas?
Hi Ryan, our Multimedia team can help you with this. Please call them on 0344 369 0000 (charges apply) or use Live Chat here bit.ly/2PcqLlC Our website also has links to online manuals, video guides and useful FAQ's bit.ly/3dLGaWK Thanks.
Hi mine is doing the same! Any update on this thanks?
Hi Aaron, please contact the Multimedia team for further assistance. You can call 0344 335 0000 (option 4 - charges apply) or use Live Chat or WhatsApp here bit.ly/2PcqLlC Thanks.
is this your update to week
Hello my megane 3 2010 the bluetooth was gone alone,there is no settings to connect,i bring in Renault they want to charge me for 200€ for update the firmware,this is not nice service,normally all client Renault must have free for this update...
seems each and every fart cost like a smartphone, that can do everything and much faster. Really dissapointing
What is the latest map update available
Hi, please check with the Renault Multimedia team on 0344 369 0000 (charges apply) or via Live Chat here bit.ly/2PcqLlC Thanks.
هل نظام الخرائط google ؟
I have a Renault Megane GT Line 2016. The R-Link 2 seems to completely disconnect automatically while connected to either radio or usb...It's very annoying. Also, the automatic central locking system, fails to lock after drive off. It worked fine for a while and yes I have pressed the autolock button...useless only locking manually. 🤦♀️🤷♀️
Sorry to hear, Maria. The Renault Multimedia team can help you with your R-Link 2. Please call them on 0344 369 0000 (charges apply) or use the Live Chat application and select 'Multimedia' from the drop-down menu bit.ly/2PcqLlC Your dealer will need to look into the central locking issues and you can book your car in here bit.ly/39G6HAC Thanks.
My car is Megan the map 4years old no update for Saudi Arabia
Hi Alharthi, if you are based in Saudi Arabia, you will need to contact the Easy Connect team in your country for further assistance. You can see more details on the multimedia website here bit.ly/2ZibAt9 Thanks.
Is the navigation system is Google in Renault Koleos?
Hi there, the KOLEOS comes with the R-Link 2 and if you'd like to find out more about the features, please check out the Multimedia website here bit.ly/2NtOdgg We have links to video guides, online manuals and FAQ's which will hopefully assist you further. Many thanks.
I understand that okay?
Renault, my megane IV from 2016 has nevr had a map update. My system is fully updated, but your store insists that maps are up to final version.
Your store is TERRIBLE!
Hi there! If you are based in the UK, you can contact our technical support team, Connected Services. Their number is 0344 369 0000 (note call charges apply) and they'll be more than happy to look into this for you and advise if there are any updates available.
Nm
Nan