What are Queues in Salesforce? | How to create queues and assign records to it in Salesforce ?

Поділитися
Вставка
  • Опубліковано 30 січ 2025

КОМЕНТАРІ •

  • @balance2100
    @balance2100 4 роки тому +3

    Taking the admin 201 in a couple weeks, your videos have been a key part of my studies. Thanks.

  • @Witness2015
    @Witness2015 7 років тому +1

    Please keep dropping vids. Not only do you explain the topic very well you're entertaining too. Keep up the good work!

  • @mrwoot08
    @mrwoot08 3 роки тому

    Your handwriting is impeccable.
    And your explanations aren't so bad, either. Well done.

  • @Jmtz-sm6ld
    @Jmtz-sm6ld 3 роки тому +1

    Thanks so much for all your videos, you are right on spot! Thank You!

  • @umayalramakrishnan122
    @umayalramakrishnan122 Рік тому

    The best explanation.loved it

  • @shubhambangad1011
    @shubhambangad1011 6 років тому

    Your explanation power and teaching techniques will make anyone to learn salesforce more interestingly. The knowledge and doubts cleared just by seeing your videos cant be counted. Hats off

    • @SalesforceHulk
      @SalesforceHulk  6 років тому

      It means a lot, Shubham. Thank you so much. :)

  • @tahakarim83
    @tahakarim83 3 роки тому

    Awesome Job big thanks to make it easy to understand i am new to sales force and these videos are really helping please share more

  • @wolfcomglobal
    @wolfcomglobal 4 роки тому

    Good job! Thank you for making this video. It helped me understand Queues much better.

  • @prashantpahwa4355
    @prashantpahwa4355 3 роки тому

    Great Work man, you explanation are to the point and simple.God bless you :)

  • @pradeepsadula3749
    @pradeepsadula3749 6 років тому

    Your explanation is Superb and easily understanding .Please share more topics in customization with real time examples. Thanks a lot :)

  • @smitavora7489
    @smitavora7489 7 років тому +1

    superb..!! the important points that you explain apart from the concepts, help a lot...thnx Shrey :)

    • @SalesforceHulk
      @SalesforceHulk  7 років тому

      Glad you like the videos, Smita. There is so much to come. Stay tuned..!! :)

    • @smitavora7489
      @smitavora7489 7 років тому

      Salesforce Hulk ..shrey...can u pls help me 'manager groups' and two other options in owd/sharing settings

  • @meghadidwania4116
    @meghadidwania4116 3 роки тому

    Your videos are extremely helpful in understanding the concepts.. 👍

  • @gdind2003
    @gdind2003 6 років тому +1

    Superb explanation of Queues!

  • @gabgab4809
    @gabgab4809 2 роки тому

    Great and thanks very much

  • @swagatapdas8913
    @swagatapdas8913 4 роки тому

    We cannot use assignmnent rules for custom objects so what are the other ways to do this?workflow, flows and process builders? We can just change the record owner field and cred rights will be passed to that queue or member?(considering OWD is set to private)
    Also, which sharing setting enables users to access only the records they create themselves irrespective of being in same profile or not?

  • @pbt1549
    @pbt1549 7 років тому

    Bro! you are awesome, please work on Reducing the "LIKE" word, rest all rockz. Looking for more. Reading a page is far better than listening to you.

  • @minatipanigrahy8681
    @minatipanigrahy8681 6 років тому

    awesome video sir.. so clarified. please share the process builder session video link as i can't found

  • @samueljames3809
    @samueljames3809 5 років тому

    Pls make a video on creating a new report on the total list of products sold in particular duration to the particular customers

  • @patrickj.trevenen1633
    @patrickj.trevenen1633 6 років тому

    You are MAKING GREAT CONTENT

  • @sindhubandari185
    @sindhubandari185 4 роки тому +1

    super bro nice videos

  • @kubrakayman4627
    @kubrakayman4627 5 років тому +1

    Could you please make a video about Chatter, Activity Management? Thanks

  • @harishrudroju1379
    @harishrudroju1379 3 роки тому

    Hello sir,
    What is the difference b/w Queues and team selling although both the concepts are used for sharing the work load?

  • @zohaibjamal
    @zohaibjamal 2 роки тому

    Do you have any course that we can buy

  • @swagatapdas8913
    @swagatapdas8913 4 роки тому

    Where to see the records in a queue if I am a member of that queue and how to claim ownership of a any record in my queue?

  • @amitsachidananda6706
    @amitsachidananda6706 4 роки тому

    What if the owd setting is private and ,then will the people above in the role hierarchy of that particular queue be able to read/ edit records?

    • @Srinud-ux4ew
      @Srinud-ux4ew 3 роки тому

      Based on role highrarchy.. they only readonly permission

  • @varunvarshney8462
    @varunvarshney8462 7 років тому

    since we have already assign members of particular queue so that every user can acess that record in queue, then why there is need to change owner of any particular record which is assigned under particular queue?

  • @Ashokkumarg8
    @Ashokkumarg8 7 років тому +2

    Hi,
    Thanks for sharing the video.
    Quick question.
    1. When OWD is private, Whether the Queue members superiors (higher role members cannot own the ownership?) due to Role hierarchy
    2. Since Queue can be assigned by Assignment Rule (Only lead & Case). Here only case can be assigned right?

    • @SalesforceHulk
      @SalesforceHulk  7 років тому

      Hey Ashok, answers are following:
      1. If "Grant Access using Hierarchies" is unchecked on that object then in that situation the users higher in the role hierarchy than queue members cannot own the records.
      2. Assignment rules can assign the records to queues which supports lead and cases. (If that is not what you are asking then can you please elaborate your question)

    • @Ashokkumarg8
      @Ashokkumarg8 7 років тому

      Salesforce Hulk Thank you for the response. Regarding the Question:2
      In Queue, service contract and custom objects cannot use assignment rules right. Since it supports Leads & Cases only.

    • @SalesforceHulk
      @SalesforceHulk  7 років тому

      Yes, but in that case, you can create a field update action using process Builder or workflow and set the owner field's value as the queue.

    • @Ashokkumarg8
      @Ashokkumarg8 7 років тому +1

      Salesforce Hulk Than you for the explanation 👍

    • @SalesforceHulk
      @SalesforceHulk  7 років тому

      Your welcome!

  • @swagatapdas8913
    @swagatapdas8913 4 роки тому

    Assigning a record to a user or a queue means giving ownership of that record to that user/queue? Then where is this information reflected?
    Suppose case logged from Kolkata is assigned to a queue of support employees(using assignmnent rules cases from kolkata are assigned to the kolkata queue/team). Where do I see this information in this particular case record's detail page? The owner stays the same as the user who created it!!

  • @chiragdave2466
    @chiragdave2466 4 роки тому

    Very helpful but not very clear how queues are assigned in custom object and how a data entered in that custom object is assigned to that queue

  • @ArunSharma-wn1qf
    @ArunSharma-wn1qf 4 роки тому

    Difference between public group and queue?

  • @santhoshkukunarapu857
    @santhoshkukunarapu857 6 років тому

    Hey bro, could you please share the videos from beginning of the course

  • @guitardude0909
    @guitardude0909 3 роки тому

    Shrey i can tell you are a big Garfield Fan!

    • @SalesforceHulk
      @SalesforceHulk  3 роки тому +1

      I like the cool tshirts of Garfield for sure. 😅

  • @udayakumar5588
    @udayakumar5588 7 років тому

    Hi bro,
    can plz explain what is mean by (action function,action status,action support,action region and remote action) and where it will be use and what is the difference.

    • @SalesforceHulk
      @SalesforceHulk  7 років тому

      Can you please elaborate under which topic you are asking these points?

    • @udayakumar5588
      @udayakumar5588 7 років тому

      make a video on AJAX components Bro

  • @shikebrizvi306
    @shikebrizvi306 6 років тому +1

    Hey shrey. Good video but it could be better. you could choose better way to let other understand. That is explaining during the hands-on example.. means if you explain each and everything using word doc and sales org. Current way is more theoretical.. would be better if you only give ur voice and salesforce org to explain it practically.

    • @SalesforceHulk
      @SalesforceHulk  6 років тому

      The upcoming videos will be like this only.

  • @kamaalahmadusmani
    @kamaalahmadusmani 7 років тому +1

    Shrey I need your help can you give me some details about sfdc connection options with messaging queue

    • @SalesforceHulk
      @SalesforceHulk  7 років тому

      I think you have already got the answer ;)

  • @amitaquarius2010
    @amitaquarius2010 6 років тому

    what happens if queue is deleted before assigning the cases to other queue or some one else?

    • @SalesforceHulk
      @SalesforceHulk  6 років тому

      You cannot delete that until all the records are re-assigned to another user or queue.

  • @azeemshaikh966
    @azeemshaikh966 5 років тому

    What will happen when lead in convert into opportunity within a queves via API?

  • @kalyanpremsai
    @kalyanpremsai 6 років тому

    Can any one answer my question...if 1st user have access of 5 records ,when owd settings as private , 2nd user shared 4 records to 1st user then the manager above the 1st user in role hierarchy have the accessibility of how many records?

    • @mohsin360
      @mohsin360 5 років тому

      kalyan premsai : 9 records ( 5 owned by user1 and 4 shared with user1)

  • @naderhabib91
    @naderhabib91 6 років тому

    difference between pubic read/write / Public read only in queues

  • @prashantkore7338
    @prashantkore7338 6 років тому

    Hey Can you explain how data migration happening in sale-force to other apps ?

  • @maheshkuryavula9459
    @maheshkuryavula9459 7 років тому

    when you start the development session bro.

  • @sureshrao4051
    @sureshrao4051 6 років тому

    how to create projects in Adm & Develop

  • @sureshrao4051
    @sureshrao4051 6 років тому

    Hi, create videos on projects

  • @hemlatha898
    @hemlatha898 2 роки тому

    👍

  • @hishmatrai91
    @hishmatrai91 5 років тому

    Thanks!!

  • @rajenderv5442
    @rajenderv5442 6 років тому

    I need rest integration to any application can u provide that video

  • @sureshrao4051
    @sureshrao4051 6 років тому

    create videos on code

  • @EDHOKATIESEDDAM
    @EDHOKATIESEDDAM 6 років тому

    🤗

  • @gauravbhardwaj5374
    @gauravbhardwaj5374 5 років тому

    His video is of zero value. He never shows how queues work by demo in Salesforce. Just writing all things on black board.
    I doubt he ever sign up in Salesforce.

    • @salesforceisfun8538
      @salesforceisfun8538 5 років тому +1

      He is one of the best trainers in Salesforce. Your are totally wrong. I learned a lot from his videos. What have you achieved to critisize him?!

    • @gauravbhardwaj5374
      @gauravbhardwaj5374 5 років тому

      @@salesforceisfun8538 oh really. U can see all his video. Never do demo in Salesforce log in. It's not your fault because u never see any other videos. Hope u had a job after seeing his video

  • @prayagrajpandey9310
    @prayagrajpandey9310 6 років тому +1

    Explain clearly, you are not good in explanation.

    • @swapnilchauhan
      @swapnilchauhan 6 років тому +1

      did you make any such video? :-D lol

  • @adrienriou4480
    @adrienriou4480 5 років тому

    Difference difference, stop

  • @ghouseg9697
    @ghouseg9697 7 років тому

    Can speak in hindi will understand easy

    • @Infoeminent-Technology
      @Infoeminent-Technology 6 років тому

      Salesforce Tutorial in HIndi ua-cam.com/play/PLpukJreo0qA3NKJ73ny2xuNA6shbF4pP6.html

  • @arjunwalia737
    @arjunwalia737 4 роки тому +1

    Dude go slow...ur stammering causes confusion!