Buy parts here @Tap Magician Buy parts here tapmagician.co.uk/NSManufacturersShoppingSelect.aspx?ENCB4AF132333&Franke&Eiger Found this video helpful? Please subscribe to our channel!
Thanks for the video. Purchased parts via Amazon. Service was great. This video was a godsend gave me the confidence to do a job I’d never touch before !! Saved a fortune on a plumber for a 10 minute job. Cheers
Thanks for your video - it "earned you a purchase" :-) I think Franke taps are complete junk; had three of them and they keep rusting - through the chrome plating! Same with current one but I replaced cartridge because I'm fed up replacing entire tap and if my wife loves the design so much then she'll have to put up with it being rusted as the next replacement will be a different brand. Also cartridge impossible to remove (for me) without the adapter bush, then impossible to remove the bush because nothing to get purchase on to unscrew it - so both have to be replaced. Another great design from Franke :-(
Cheers buddy great instructions, pretty straight forward, concise and very helpful! The manufacturer sent me the valves free of charge due to the product warranty, though wish I’d checked on UA-cam when the first tap had corroded could have saved myself £199 for another tap (yeah this is our second tap:-) Anyhow i think I’ll ask Franke the manufacturers to send me the ‘bushes’ also before I install them just to be on the safe side.
Thanks for video. Handle didn't want to come off, even with force! Damaged tap as you warned, however still will not come of. Yes I did take screw out with small Allen key. Hay ho.
Same problem here, tried to protect tap with a bit of old bike inner tube then tried to prise off handle but bent the soft metal. It's fully corroded on.
My tap leaks water not out of the spout, but from the area of the valve, so the worktop gets wet all around the base of the tap. I had a closer look and the leak is coming from near the circlip on the valve, at the join where the spindle turns inside the outer body of the valve. So, I guess new valve required. What’s the deciding factor as to whether you need a new bush? Is it solely based on whether the cartridge comes out of the bush when you unscrew it, or is it best practice to put a new bush in to benefit from new o-rings etc? I guess it’s one of those belts and braces jobs where whilst you’re in there, best to renew both, so you don’t end up revisiting the job down the line right? Really handy video - much appreciated. Thanks in advance for any advice.
I bought the washers kit from yourselves and changed them as described but I'm struggling to get the spout back in after changing them. Goes in easily without the small washer, but I can't get it back in with the small washer on. I've tried putting the old small washer back on and it still won't go in. Am i missing something?
And if you are accident prone, like me, then always put the plug into the sink because as sure as eggs is eggs that grub screw is bound to end up down the plug hole and into the U-bend !
Hi, You would need to isolate the supply to the hot and cold to identify which side is leaking. If you do not have isolation valves then you should just replace both of them
Buy parts here @Tap Magician Buy parts here tapmagician.co.uk/NSManufacturersShoppingSelect.aspx?ENCB4AF132333&Franke&Eiger
Found this video helpful? Please subscribe to our channel!
Thanks for the video. Purchased parts via Amazon. Service was great. This video was a godsend gave me the confidence to do a job I’d never touch before !! Saved a fortune on a plumber for a 10 minute job. Cheers
Plumbing lesson #1.
Always put the plug in the sink. Saves a lot of grief when the tiny screws fall down the plug hole!
Thanks. Very clear. New parts ordered.
Thanks for your video - it "earned you a purchase" :-) I think Franke taps are complete junk; had three of them and they keep rusting - through the chrome plating! Same with current one but I replaced cartridge because I'm fed up replacing entire tap and if my wife loves the design so much then she'll have to put up with it being rusted as the next replacement will be a different brand. Also cartridge impossible to remove (for me) without the adapter bush, then impossible to remove the bush because nothing to get purchase on to unscrew it - so both have to be replaced. Another great design from Franke :-(
Very clear information . Thank you
Really clear and helpful video. Have just ordered replacement cartridges from you on the strength of it. Cheers!
Thanks for the vid my man very good.. tap was driving me and mrs mad
Really helpful! Thank you!
Excellent instructions, really helpful thanks.
Cheers buddy great instructions, pretty straight forward, concise and very helpful! The manufacturer sent me the valves free of charge due to the product warranty, though wish I’d checked on UA-cam when the first tap had corroded could have saved myself £199 for another tap (yeah this is our second tap:-) Anyhow i think I’ll ask Franke the manufacturers to send me the ‘bushes’ also before I install them just to be on the safe side.
Cheers helpful video, just wished you filmed the left side!
Thanks for video. Handle didn't want to come off, even with force! Damaged tap as you warned, however still will not come of. Yes I did take screw out with small Allen key. Hay ho.
Same problem here, tried to protect tap with a bit of old bike inner tube then tried to prise off handle but bent the soft metal. It's fully corroded on.
My tap leaks water not out of the spout, but from the area of the valve, so the worktop gets wet all around the base of the tap. I had a closer look and the leak is coming from near the circlip on the valve, at the join where the spindle turns inside the outer body of the valve. So, I guess new valve required. What’s the deciding factor as to whether you need a new bush? Is it solely based on whether the cartridge comes out of the bush when you unscrew it, or is it best practice to put a new bush in to benefit from new o-rings etc? I guess it’s one of those belts and braces jobs where whilst you’re in there, best to renew both, so you don’t end up revisiting the job down the line right? Really handy video - much appreciated. Thanks in advance for any advice.
Please email us at sales@tapmagician.co.uk for more support
I bought the washers kit from yourselves and changed them as described but I'm struggling to get the spout back in after changing them. Goes in easily without the small washer, but I can't get it back in with the small washer on. I've tried putting the old small washer back on and it still won't go in. Am i missing something?
Please contact us directly to resolve your issue. Tap Magician
I can’t get the cartridge undone, do I unscrew by turning the spanner upwards or downwards. Thanks
You will need to unscrew the cartridge anticlockwise from the tap body.
And if you are accident prone, like me, then always put the plug into the sink because as sure as eggs is eggs that grub screw is bound to end up down the plug hole and into the U-bend !
Are these on both hot and cold or are they just on the right hand side , my tap is dripping but don't know if it's from the hot or cold side ?
Hi, You would need to isolate the supply to the hot and cold to identify which side is leaking. If you do not have isolation valves then you should just replace both of them
Are these grub screws quite long? It's taking ages.... I do have the size Allen key....!
Hi no the grub screws are short. Please contact us directly so we can discuss and offer advice 01444 871313 sales@tapmagician.co.uk
Mine has no screw to remove the tap handle. I guess this means I need a whole new assembly?
please email us directly with a photo of your tap
Mine Eiger tap does not have grub screws holding the handle ..what do I do..help